WNZ Roadmap for meter maturity 27 May 2025

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A ROADMAP FOR WATER METERING DEVELOPMENT: Advancing New Zealand’s Water Management Systems

Tier 1 Tier 2

Foundational Monitoring

Basic metering at plants and reservoirs with limited coverage, primarily using manual data collection. Suitable for long-term trend analysis and basic water balance calculations.

• Provides basic water balance calculation using snapshot data.

• Helps assess plant efficiency (water taken vs. produced).

• Identifies potential leakage based on volume vs. population data.

Tier 1

Foundational Monitoring (Plant and Reservoir)

Tier 2

Expanded Coverage and Improved Data Resolution (Bulk Supply Points & Customer Connections)

Tier 3

Comprehensive Network Monitoring (Bulk Supply Points, Residential & Commercial)

Expanded Coverage and Improved Data Resolution

Broader metering across bulk supply points and customer connections, enhancing visibility into system performance. Enables better water balance calculations and demand planning.

• Helps achieve a more accurate water balance and detect water losses.

• Allows better visibility into both commercial and residential consumption patterns.

• Aids in better water resource management for both customer sectors.

Tier 3

Comprehensive Network Monitoring

Full metering integration across all supply points and customer connections, enabling detailed system-wide data collection. Offers the most complete picture of water usage and efficiency.

• Enables proactive leak detection and rapid response to issues.

• Allows for detailed water balance analysis.

• Improved cost management and greater asset/data management efficiencies.

Focuses on basic, large-scale monitoring with limited coverage. Uses manual or lower-frequency data collection methods, which are more cost-effective but offer less detailed insights and slower response times.

Expands coverage to customer connections, with more frequent data collection methods. It offers better monitoring and allows for more proactive management but still faces limitations in data granularity and system responsiveness.

Fully integrated smart networks provide comprehensive monitoring across all customer connections and supply points. This is the most advanced tier, offering the best insights into water usage and system performance, though it requires a significant investment in infrastructure, technology, and personnel.

Foundational Monitoring

Meter Deployment Range (Sub Tier): Focuses on Plant & Reservoir Only or Bulk Supply Points, with partial zone metering for areas where less than 50% of the area is covered.

Description: This tier is best suited for areas where detailed water data is not a top priority. Metering is primarily at the bulk supply points like treatment plants and reservoirs, along with limited coverage in zones or customer connections. It offers basic water monitoring and is most effective for regions needing less granular insight into water usage.

Data Collection Types:

Manual: Periodic readings collected manually, providing basic data on water usage.

Higher Frequency: Increased data density and frequency of data received improves the detection of issues like leaks and fluctuations in water usage.

Key Features:

Manual Systems: More affordable but limit the frequency and detail of collected data.

Higher Frequency Systems: Offer improved data density which can quickly detect leaks and water balance issues.

Limited Coverage: The lack of full coverage can lead to data gaps, reducing the accuracy of system-wide water balance calculations.

Constraints:

Investment in Infrastructure: Higher-frequency systems require significant upfront investment.

Data Gaps and Inaccuracy: Manual data collection can lead to gaps and estimation errors, compromising the reliability of insights.

Resource-Intensive Maintenance: Maintaining high-frequency systems can require significant resources and expertise.

Tier 2:

Expanded Coverage and Improved Data Resolution

Meter Deployment Range (Sub Tier): Includes Bulk Supply Points & Commercial or Residential Customer Connections, with coverage for more than 50% of zones.

Description: Tier 2 is designed for more detailed water management, especially in areas with a diverse mix of residential and commercial customers. Metering extends beyond bulk supply points to customer connections, offering better insights into water usage patterns and potential issues such as leakage.

Data Collection Types:

Manual: Still in use for more cost-sensitive implementations, providing periodic readings.

Higher Frequency: Increased data density improves the detection of issues like leaks and optimizes system performance.

Key Features:

Expanded Metering Coverage: Allows for better tracking of water consumption across both commercial and residential customers, providing more accurate data.

Improved Data Collection: Higher-frequency systems enable quicker leak detection, better water balance accuracy, and improved demand forecasting.

Decreasing Reliance on Manual Systems: While manual readings still play a role, they are increasingly insufficient for proactive management.

Constraints:

Cost of Higher-Frequency Systems: The infrastructure investment required for higher-frequency metering can be prohibitive.

Manual Reading Delays: The continued use of manual readings can result in slower decision-making and less responsiveness to issues.

Complex Data Management: With more data being collected, specialized infrastructure is required to manage, store, and analyze the data effectively.

Tier 3:

Comprehensive Network Monitoring

Meter Deployment Range (Sub Tier): Meter Deployment Range (Sub Tier): This tier includes fully integrated smart networks across all Bulk Supply Points, Residential & Commercial Customer Connections, and potentially all meterable locations in the system.

Description: Tier 3 represents the highest level of water metering, where full smart metering integration across all supply points and customer connections allows for comprehensive monitoring. This tier is considered the future of water utility management, utilizing advanced technology for granular data collection and analysis.

Data Collection Types:

Higher Frequency: Higher data density across the entire system, offering full visibility into water usage and network performance.

Key Features:

Comprehensive Monitoring: Provides the most detailed insights into water usage, enabling rapid detection of issues like leaks and operational inefficiencies.

Advanced Analytics: Integrated smart networks enable advanced data analysis, which can help optimize resource management, improve system efficiency, and engage consumers with near real-time feedback.

Future-Proofing: Provides granular insights that allow for better water conservation strategies, demand forecasting, and overall system performance to gaps and estimation errors, compromising the reliability of insights.

Resource-Intensive Maintenance: Maintaining high-frequency systems can require significant resources and expertise.

Tier 1 Plant & Reservoir Only Manual

• Provides basic water balance calculation using snapshot data

• Helps assess plant efficiency (water taken vs. produced).

• Identifies potential leakage based on volume vs. population data.

• Aids in determining annual water abstraction for consent management.

• Useful for tracking long-term trends in water usage.

Higher Frequency

Plant, Reservoir & <50% Zone Metering Manual

Higher Frequency

• Improved data collection enables improved reactive monitoring of plant performance.

• Continuous flow data provides a more accurate understanding of plant efficiency.

• Provides more detailed insights into water usage trends and fluctuations.

Facilitates early detection of issues like water losses and leaks.

• Enables predictive analytics for more effective resource management.

• Allows better tracking of high-usage zones through zoned meters. Improves leakage detection through continuous tracking of night flows.

• Enhances water balance accuracy, especially in zones with high demand.

• Helps identify non-revenue water sources and losses.

• Provides a view of the overall system efficiency in targeted zones.

• Provides insights into night flows and leakage rates.

• Enhances detection of high-usage zones and unusual consumption patterns.

• Improves accuracy of water balance calculations through continuous data.

• Facilitates proactive maintenance and leak management.

• Helps optimize the operation of reticulation zones, improving overall system performance.

Constraints

• Snapshot data lacks the necessary data density to drive detailed analysis which can drive improved reactive actions.

• Low frequency of data collection leads to less granular insights.

• Reliant on manual readings, introducing human error.

• Inability to detect instantaneous usage or leakage events.

• Sparse or infrequent data limits the ability to capture short-term fluctuations in plant performance.

• Significant upfront investment in advanced metering and technology.

• Data storage and processing challenges for high-frequency data.

• Requires specialized staff to manage the increased complexity of systems.

Potential issues with connectivity or communication infrastructure.

• Maintenance of equipment and technology can be resource-intensive.

• Still lacks metering for commercial clients, leading to reliance on estimation.

Partial zone metering leaves some areas unmonitored, impacting data accuracy.

• Difficulty in identifying specific leak locations due to incomplete zone coverage.

• Data gaps may occur between scheduled readings, affecting consistency.

• The accuracy of water balance calculations is limited without complete data.

• Requires investment in high-frequency metering hardware.

• Limited by the ability to access commercial client data.

• May face challenges in integrating new metering systems with legacy infrastructure.

• The increased volume of data may require dedicated resources for analysis.

• High-frequency data may face disruptions due to communication issues or poor connectivity. Plant, Reservoir & >50%

Full zoned metering gives a clearer picture of water usage across more areas.

• Provides a better understanding of demand in both residential and commercial sectors.

• Helps identify high-usage zones and track water losses more accurately.

• Improves leakage management by enabling more targeted actions in specific zones.

• Enhances compliance with abstraction consents by providing detailed water usage data.

Still relies on manual readings, making data collection time-consuming.

• Data interpolation required for gaps between readings, reducing accuracy.

• Inaccessibility of some meters may hinder the frequency of readings.

• Challenges in coordinating different reading schedules for various zones.

• The overall accuracy of water balance can still be impacted by inconsistent data. Higher Frequency

• Enables enhanced monitoring of water usage at the commercial and residential levels.

• Provides comprehensive data on both water consumption and leakage.

• Facilitates quicker identification of non-revenue water sources.

• Helps improve water balance accuracy and demand forecasting.

• Empowers better long-term planning with more accurate water usage data.

Tier 2

Bulk Supply Points & Commercial Customer Connections

Manual

• Helps achieve a more complete water balance by metering commercial customers.

• Identifies potential leakage and non-revenue water sources.

• Provides visibility into total water consumption at the customer level.

• Useful for demand modeling and water usage forecasting.

• Supports abstraction consent compliance with detailed usage data.

Higher Frequency

Bulk Supply Points & Commercial Customer Connections Manual

Higher Frequency

Bulk Supply Points & Commercial Customer Connections Manual

• Expanded monitoring provides greater data insights into water consumption.

• Allows for dynamic demand and pressure management across the network.

• Helps identify unusual consumption or leaks more rapidly.

• Improves consumer engagement through improved data insights around usage patterns.

• Enables proactive leak detection and early intervention.

• Offers better insight into residential water consumption trends.

• Provides a clearer understanding of seasonal water usage patterns.

• Helps with planning for future demand and infrastructure needs.

• Enhances understanding of water use across customer types (residential vs. commercial). Aids in identifying areas with potential high usage or water wastage.

• Provides continuous insights into residential water consumption.

• Enhances ability to detect leaks, wastage, and other water issues proactively.

Helps improve water balance accuracy and identify areas for conservation.

• Enables quicker response to water pressure issues or system imbalances.

• Provides better visibility into demand trends for future forecasting.

• Provides a complete view of water usage across residential and commercial customers.

• Helps achieve a more accurate water balance and detect water losses.

• Allows better visibility into both commercial and residential consumption patterns.

• Improves forecasting and planning for future demand.

• Aids in better water resource management for both customer sectors.

• Provides improved data insights into both residential and commercial water consumption. Helps identify unusual consumption or

• Offers improved

• High investment needed for full-scale high-frequency metering systems.

• Infrastructure costs for communication and data integration can be high.

• Managing and storing large amounts of data may require advanced IT systems.

• The data may be affected by signal issues, depending on the device location.

• Maintenance and upgrades to systems require specialized knowledge.

• Relies on manual readings, limiting frequency and accuracy of data.

• Data interpolation and estimation required, leading to potential inaccuracies.

• Inconsistent reading schedules result in data gaps.

• Access challenges to customer meters may limit reading frequency.

• Can be time-consuming to manage manual data collection at scale.

• High upfront costs for advanced metering systems and communication infrastructure.

• Requires specialized staff to handle data analysis and management.

• Potential communication issues, including poor signal strength.

• Large data volumes may require robust storage and processing systems.

• Long-term sustainability of the system depends on continuous updates and maintenance.

• Limited accuracy due to reliance on manual data collection.

• Time-consuming to manage large numbers of meters with different reading schedules.

• Challenges with accessing some meters, potentially delaying data collection.

• Data gaps and inaccuracies due to varied reading schedules.

Low frequency of data collection makes it harder to track short-term trends.

• Significant financial investment required for infrastructure and ongoing maintenance.

• Data management and storage challenges for high-frequency data.

Potential delays in communication if devices are poorly located or have low signal strength.

• High complexity in integrating new systems with existing network infrastructure.

• Requires skilled personnel for managing large volumes of data and technology.

• Relies on manual readings, which can be time-consuming and inaccurate.

• Interpolation and estimation lead to potential inaccuracies.

• Inconsistent reading schedules may cause data gaps or inconsistencies.

• Difficulty in accessing meters, delaying collection of data.

• Challenges with managing manual collection for large-scale systems.

• High initial investment for metering systems and infrastructure. Requires robust data storage and processing systems due to high-frequency data.

• Potential issues with communication if devices are poorly placed or have weak signals.

• Integration of new systems with existing networks may be complex.

• Skilled personnel are necessary to manage large data volumes and technology.

• Requires substantial financial investment in advanced metering systems and infrastructure.

• Complex technology integration and ongoing system updates required.

• High dependency on communication networks, which may be unreliable in some areas.

• Significant staff training required to manage and utilize the system effectively.

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