2019-2020 Annual Report

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Creating A Brighter Future 2019–2020 ANNUAL REPORT

From the Chair As Chair of the Washtenaw Community College (WCC) Board of Trustees, I am honored to represent the citizens of Washtenaw County as WCC continues to play a vital role in our community. Whether on-campus or online, WCC has had an exceptional year promoting the success of all who come through the physical and virtual doors of our campus. This has been a year unlike any other. The impact of COVID-19 compelled WCC to mobilize like never before to meet student needs. We successfully transitioned to remote instruction and an innovative Virtual Classroom model, building on a strong history of online teaching and expanding online services to reflect the on-campus experience. We found new ways to engage our students and community and keep campus safe throughout uncertain times. We know that our exceptional pandemic response is only one part of the story this year. WCC has continued to offer a wide range of opportunities for students, employers, partners, and community members to achieve their educational and career goals. We are proud of WCC's impact on the diversity, knowledge base and economic strength of our community and of the $525 million impact the college has on the region. I am proud to be part of the shared successes of this campus community. On behalf of the Board of Trustees, we look forward continuing to make an impact as the community’s college.

Christina Fleming, Chair, Board of Trustees

From the President As I reflect on Washtenaw Community College’s (WCC) 2019-2020 academic year, I am so proud of our team’s dedication to making a real difference in people’s lives by providing excellent education at an exceptional value. Our faculty and staff have shown an unwavering commitment to supporting our students and community during a time of unprecedented change. This year’s Annual Report highlights some of the achievements WCC’s students, faculty and staff accomplished over the past academic year. Essential to WCC’s success, was the community’s overwhelming support to renew the college’s operating millage in March. For this we are profoundly grateful. Renewing the millage signifies the trust the community places in the college to provide high-quality educational programs. It also underscores the important role WCC plays in fueling a highly-skilled workforce and providing professional and personal enrichment programs for lifelong learning. Inside, you will learn more about how WCC quickly adapted to delivering most every course virtually during a worldwide pandemic. You will find out more about how WCC supported students in need and how the college provided nationally-recognized programs for high-demand fields such as cyber defense and automotive cybersecurity. You’ll also see how WCC supported budding entrepreneurs and discover more about programming for youth and seniors residing in Eastern Washtenaw County. You’ll also learn about a virtual learning series WCC hosted to foster greater understanding of systemic racism and injustice. I also hope you will enjoy reading about students like Ali Kurmasha, whose success started at WCC. Ali is one of only 50 community college students nationwide to receive a highly competitive scholarship that will enable him to pursue a dream career in dentistry. Please enjoy this year’s publication and discover some of the many ways WCC fulfills its commitment to the community we are so privileged to serve. With gratitude,

Rose B. Bellanca, Ed.D., WCC President


Keeping Up The Good Work In March 2020, Washtenaw County voters overwhelmingly supported a ballot proposal to renew and restore a 1.00 Washtenaw Community College operating millage by nearly a 78% margin. This approval is WCC’s highest ever. It reinforces the high regard taxpayers in Washtenaw County place on the College and assures it has the operating dollars to sustain the quality programs and services offered – and to keep them affordable. “The dollars provided are crucial for WCC to continue its mission of making a difference in the lives of our students, giving them the resources and opportunities to realize their educational goals and dreams,” said WCC President Dr. Rose B. Bellanca. Studies show that up to 80% of students who attend community college stay in the county where they attended college. Because of Washtenaw County voters’ support, you will continue to encounter healthcare workers, police officers, childcare workers, automotive technicians, teachers and many more professionals who attended WCC. They are your neighbors and friends. They and you help make the community we live in such a special place.

Thank you, Washtenaw County.

Approval Of The Millage Enables WCC To: • Provide students with an affordable option for completing their first two years of college before transferring to a four-year college to complete a bachelor’s degree. • Prepare Washtenaw County’s workforce for existing and emerging careers in healthcare, cybersecurity, connected and autonomous mobility and the convergence of IT and business. • Offer free classes to senior citizens through our Emeritus Scholars program. • Provide everyone the opportunity to earn a certificate, degree or new skill to start, advance or change their career. • Generate $525 million in economic impact on Washtenaw County annually.


Navigating a New World While so much great work took place over the first eight months of the 2019-20 fiscal year, special attention must be paid to the innovation, adaptability and incredible amounts of sheer hard work that were on display as Washtenaw Community College moved to a completely virtual model from April through June 2020. Because of WCC’s 10-plus-year strategic focus on online education, the College was able to quickly and effectively transition to alternate delivery methods when COVID-19 forced remote operations in the middle of Winter semester, building more than 200 online classes in a matter of days. The WCC Teaching and Learning Center offered faculty support and professional development needed to teach remotely. Anticipating the need to remain primarily virtual during the Summer semester, WCC developed a brand new virtual classroom learning model for students who prefer meeting with their instructors at specific days and times, allowing them to interact as they would on-campus. Students in need of technology, internet access, childcare or course materials to continue their education were able to find assistance through the WCC Foundation or other sources. The College helped 3,244 students receive $3,375,250 in federal CARES Act funding from April through the Spring/Summer 2020 semester, provided more than 100 free laptop computers during the immediate transition to online learning and provided check-outs for additional laptops and internet hotspots from Bailey Library. All student services – including advising, counseling, financial aid, library services, placement testing, tutoring and more – continued to be offered virtually as College staff worked diligently from their home offices and kitchen tables. Student activities such as club meetings, dance parties and talent shows also quickly transitioned to online events. This was all possible due to the Information Technology department’s swift configuration of laptops for faculty/staff use via a secure private network.

3,244 $3,375,250

Students received federal CARES Act funding.

Federal CARES Act funding students received since April 2020.


WCC Foundation The WCC Foundation continued to expand its positive impact on students, providing 2,206 scholarships totaling $1,542,250 in 2019-20, compared to 1,162 scholarships totaling $817,750 the previous year. Student scholarship applications have increased 300% over the past four years, demonstrating students’ needs to help pay for their education. The WCC Foundation extended its application deadlines to meet student needs. The WCC Foundation’s Student Emergency Fund provides students with immediate financial support for unforeseen education barriers such as food shortages, rent and transportation issues, utility bills and other emergencies so they can stay in school. Total Student Emergency Fund support to students more than doubled to $45,937 this year. The fund is completely supported by private donations from concerned individuals, companies, foundations and organizations. Applications to the Student Emergency Fund sharply increased immediately following the onset of COVID-19, especially for technology assistance such as the purchase of laptops, hot spots and necessary software. The Finish Line Scholarship was launched by the WCC Foundation to provide scholarships to students who have completed 75% of credits toward a degree, but stopped due to financial issues or other difficulties. Forty students graduated after receiving the scholarship in the program’s first year. 6

2,206 Scholarships Totaling $1,542,250 $45,937 Student Emergency Fund Total


PROPERTY TAX $56,669,556 (50.7%)

STATE AID $15,038,775 (12.6%)



$33,072,697 (29.6%)


$7,899,368 (7.1%)

$95 PER CREDIT HOUR WCC’s low in-district tuition of $95 per credit hour remained flat for a third consecutive year in 2019-20. In March 2020, the WCC Board of Trustees announced it would again freeze all tuition rates for 2020-21 as part of an ongoing commitment to affordability and in recognition of the severe financial impact of the COVID-19 pandemic. In reaction to classes moving to virtual delivery, WCC also reduced the price of indistrict distance learning credits to match on-campus tuition rates in June 2020.






Open Education Resources (OER) textbooks helped students save a total of $1,856,168. Since 2017, students have saved a total of $6,799,556 in OER textbooks.

$1,856,168 SAVED

STUDENTS RECEIVED SOME TYPE OF FINANCIAL AID $17,331,476 grants and scholarships $13,677,861 loans $242,300 work-study


Top Performing Educational Institution


Unique Graduates


Certificates and Degrees Granted

31% 21,037

(2,087 certificates, 1,488 degrees)

Underrepresented Graduates

2019-20 student headcount:



Of the 1,369 unique graduates who earned an associate degree: 296 high honors (3.8 or higher GPA) 348 honors (3.5 to 3.8 GPA)

5,092 first-generation college students 923 single parents 698 students with disabilities 578 veterans 486 international students *Based on student self-reported data


Associate Degrees offered: 59 Certificates offered: 82 2+2 Articulation Agreements*: 40 3+1 Articulation Agreements*: 49


44,383 traditional 24,493 distance learning 3,391 virtual classroom** 2,955 mixed mode

*T hese agreements specify that programs at one institution are accepted by another institution without loss of credit for the student. ** WCC created the virtual classroom as a synchronous online learning option in response to the COVID-19 pandemic.

The NSA determined WCC is providing rigorous instruction with the most current cybersecurity industry trends to students.

Quick Hits

• Child Development Program Accreditation – for the first time, the program received accreditation from the National Association for the Education of Young Children.

• LAND Conference Winners – WCC hosted Michigan community colleges at the LAND conference on February 5-7 at the Kensington Hotel in Ann Arbor. WCC Student John MacLean won two firstplace awards, while students Linnea Nooden and Kaden Kumpelis won second- and third-place awards, respectively.


• New Programs – The following programs were approved and will launch in 2020-2021: Business Enterprise Basics certificate, Business Enterprise Essentials advanced certificate Business Enterprise associate degree, Medical Assisting certificate, Transportation Technologies associate degree, Advanced Automotive Services Technician advanced certificate, Automotive Cybersecurity certificate, Management certificate.

Economic Development

• STEM Scholars Excellence – the Liberal Arts Network for Development (LAND) awarded WCC’s three-year-old program with its Institutional Excellence award. The program – created to encourage, support and facilitate success in STEM careers – grew by 45.1% to 45 students, 23 of which are female and 22 of which are minorities.


“This is an important designation for our program and the College in general, but it’s really our students who will benefit the most,” said Cybersecurity faculty member Cyndi Millns. “It’s a rigorous standard we were able to meet, which shows future employers that our students completed a program that meets the criteria of the National Security Agency.”


WCC was designated a National Center of Academic Excellence in Cyber Defense Education in June 2020 by the U.S. National Security Agency (NSA) and the Department of Homeland Security (DHS), placing the College among a select group of two-year, four-year and graduate-level institutions nationwide.


Cyberdefense Center Of Academic Excellence


The WCC Career Transitions Office continued its mission to help students, alumni and community members find new jobs and advance in their current field. A total of 1,104 individuals received one-on-one consulting, staff conducted more than 100 classroom presentations and 2,789 jobs were registered on the department’s Career Connection job board. The department secured 102 job placements and 97 internship opportunities.

WCC also co-hosted the fifth annual HireMiVet networking event and job fair in November 2019. HireMiVet is a community initiative developed to help military veterans find meaningful employment. Approximately 100 veterans attended the event.

CAREER COUNSELING 1,104 Individuals JOBS & INTERNSHIPS 102 Jobs 97 Internships

Nearly 4,000 union members from four major international trade unions attended training on the WCC campus during the summer of 2019. These annual visits by the United Association, the Ironworkers, the Operative Plasterers’ and Cement Masons’ International Association (OPCMIA) and the United Union of Roofers combine to bring more than $13 million in economic impact to the Washtenaw County economy.

Since the onset of the COVID-19 pandemic, WCC has supported its union partners by creating more than 5,000 online courses for UA instructors across the country with more than 25,000 apprentices enrolled in these courses.

Economic Development

The Ironworkers agreed to extend their training program partnership with WCC for five more years, through July 2024.


Trade Union Instructor Training


In its two signature events of the year, Career Transitions held its Fall Career & Internship Fair in September 2019 and the Spring Career & Internship Fair in early March 2020, the last major event held on campus before the COVID-19 pandemic. As in the past, the events were free and open to the public. A total of 316 attendees and 120 companies participated in the events.


Matching Employees With Employers



WCC was presented a 2020 Governor’s Award by the Tourism Industry Coalition of Michigan for the apprenticeship program it built with Destination Ann Arbor to support local hoteliers. The College was also recognized by Michigan Works! Southeast for its efforts to organize and host the Workforce Pipeline Summit.

Quick Hits • Workforce Intelligence Network Grant – WCC had more than 100 apprentices enrolled in either a degree or certificate program, earning the College a Workforce Intelligence Network (WIN) Apprenticeship Grant that now funds a part-time position focused on apprenticeships.


• Michigan New Jobs Training Program – through the Michigan New Jobs Training Program (MNJTP), WCC agreed to train nearly 100 employees for Washtenaw county-based Novacoast, Inc. and White Pine Software Technologies.

Eastern Washtenaw County Through a partnership with the City of Ypsilanti, WCC offers after-school programs, summer camps, tutoring, STEM exploration, youth leadership development and senior activities at the Parkridge Community Center. WCC’s Michigan Works! job readiness programs served 182 youth aged 5-18 years old, 81 adults, and 18 senior citizens at the Parkridge location. WCC’s Division of Workforce and Community Development in partnership with Michigan Works! Southeast served over 800 individuals with employment services at the Harriet Street Center. The center also provided GED, English-as-a-SecondLanguage (ESL) and job readiness classes and programs to 105 students. Additionally, the College provided 180 students with GED/ESL completion at the Ypsilanti Township Center in partnership with the Washtenaw Intermediate School District.

Summer Youth Classes WCC offered education-based summer camps for youth, along with a continuing strong collaboration with Square One Education Network to support K-12 STEM projects in the area. The College also hosted 41 Ypsilanti Community High School students for the Summer Bridge program.

MANUFACTURING DAY WCC partnered with Ann Arbor SPARK to host more than 100 area high school students on campus for the annual Manufacturing Day on October 4. The students received handson experience in the College's robotics and welding labs and took a trip to Hines Industries, Inc., in Ann Arbor for a tour of its manufacturing facility.

Due to COVID-19, the WEC transitioned to virtual meetings. One of the most notable was the annual Washtenaw County Economic Outlook, presented by University of Michigan economists Gabriel Ehrlich and Donald Grimes. While the report showed the pandemic negatively affected the county, it also showed reasons for optimism due to the well-educated population and traditionally recession-resistant higher education sector.


The Washtenaw Economic Club is a special program operated by WCC since 2010, offering year-round networking and learning opportunities to members. The goal of the program is to be a forum for identifying and discussing economic issues that directly impact the local business community — just one way WCC supports the economic prosperity of the region.


Washtenaw Economic Club



WCC hosted the first-ever Michigan Community College Gender & Sexuality Conference, a two-day event for students, faculty, staff and friends from all 28 Michigan community colleges. The event focused on LGBTQ+ issues, their impact on students and the college environment, and ideas for support.

Quick Hits

$384,650 in savings for community senior citizens

• Free Senior Citizen Education – the WCC emeritus scholarship, which offers free classes to county residents aged 65 and older, resulted in $384,650 in savings for community senior citizens.


• Literacy Development – WCC holds an active position on the Washtenaw Literacy Board, participating in literacy development efforts across the county.


• Free Webinars – In response to the economic crisis resulting from COVID-19, in March WCC quickly created 53 free online Community Enrichment and Professional Development webinars.

WCC’s new Automotive Cybersecurity certificate, introduced prior to the Fall 2020 semester, is another example of the College working across divisions to create valuable programs. In this instance, Computer Science and Information Technology, working integrally with Transportation Technologies is the relationship at the heart of the College’s Advanced Transportation Center.


Surrounded by some of the world’s leaders in intelligent transportation systems, the Advanced Transportation Center at WCC continues to evolve as a state and national leader in mobility education. In 2019-20, the center was represented on the Intelligent Transportation Society (ITS) of Michigan Board of Directors and presented at the Center for Connected and Automated Transportation Global Symposium, the Propulsion Quebec Workforce Talent Summit in Montreal and the American Association of Community Colleges national conference, among others.


Advancing Transportation

The ATC also hosted and presented at the ITS Michigan Annual Conference and Expo, focused on education and training, smart city development and the connected and autonomous vehicle industry. It also hosted two mobility-focused career fairs.

The Entrepreneurship Center at WCC supports, trains and inspires current and aspiring small business owners across Washtenaw County and beyond. One of its newest programs brings successful entrepreneurs from that community into the training mix.

“She opened up a well of possibility inside me to have confidence and courage and see beyond my limited perception of what is available to me.” – EC client Delphine Reed, on working with Entrepreneur-in-Residence Cheranissa Roach.]

Economic Development

The Entrepreneurs-in-Residence (EIR) program provides one-toone mentoring services by four successful local business owners on topics such as marketing, idea validation, networking, customer discovery, pre-business plan writing and coaching for creatives.



In all, the Entrepreneurship Center served 303 new clients, 41% being WCC students and 59% being members of the community or WCC faculty and staff.

• Educating Washtenaw County – The College enrolled 5,630 students in non-credit classes, which include personal enrichment, workforce development and contract training.


5,630 students enrolled in non-credit classes

• Meeting Employers’ Needs – at the request of local healthcare organizations IHA and Michigan Medicine, WCC’s Health Science Division established a new Medical Assisting program that prepares students for the in-demand career after taking 17 credits over two semesters. Both IHA and Michigan Medicine expressed a pressing need to fill their talent pipeline and are providing clinical site placement to students and employment opportunities upon program completion.


Quick Hits

Superstar Student Ali Kurmasha was one of 50 community college students nationwide to receive a highly competitive Jack Kent Cooke Foundation Undergraduate Transfer Scholarship that awards up to $40,000 a year toward the completion of a bachelor’s degree at a four-year institution. It was the third straight year a WCC student won the prestigious award and Kurmasha is the College’s fifth winner overall. "I would not have reached the heights I have reached and I would not be the person I am today without WCC," said Kurmasha, who is now enrolled at Michigan State University with plans to become a dentist.

Reaching For The Stars WCC graduate Emilee Seghi and current student Maximilian Ehinger were both selected to participate in the 2020 NASA Community College Aerospace Scholar program designed to give high-achieving community college students “an authentic NASA experience.” A five-week online course and final project is followed by an all-expense-paid, four-day visit to a NASA center.

WCC Student Researchers At UM Three WCC students participated in the University of Michigan’s Undergraduate Research Opportunity Program (UROP) Summer Symposium. UROP “creates research opportunities between undergraduate students and UM researchers and community partner organizations.” Student Araba Gyan received two blue ribbons for her research.

Award-Winning Faculty Business instructor Doug Waters won an Exemplary Course Program Award from Blackboard, Inc., for his work developing an online version of the College’s Business Law (BMG 111) course, which includes a six-part animated video series developed with WCC instructional designer Brenda Barnes. Business instructor Shawn Ferguson was named the Trends in Occupational Studies Outstanding Adjunct Educator. Tina Sprague, WCC Dental Assisting program director and faculty member, received the Pride Award for Educators from the American Dental Assistants Association.


#1 In Community College Transfers To UM

Best Community College in Michigan schools.com

WCC was the inaugural winner of a “Power of X Grant” worth more than $11,000 to fund student success initiatives. The award was granted by TargetX, a student lifecycle management software solution, to a client institution that “shows it is committed to improving the student experience.”

The College also achieved Bee Campus USA designation for its efforts to protect, promote and educate about pollinators.


WCC was named a Tree Campus USA for the fourth consecutive year, one of eight Michigan college campuses to earn the honor from the Arbor Day Foundation.


Campus Awards

WCC is the only two-year college on the national list of 48 institutions honored as having a Bicycle Friendly Campus by the League of American Bicyclists.

The College’s online learning team in the WCC Center for Interactive Teaching and Learning (CiTL) won the 2019 Blackboard Catalyst Award for Training and Professional Development. Founded in 2005, the annual Catalyst Awards recognize and honor innovation and excellence in the Blackboard global community of practice.

Quick Hits

Economic Development

WCC was recognized as a Voter Friendly Campus by the Campus Vote Project and National Association of Student Personnel Administrators for high level of student civic engagement and level of voter registration on campus.


The newly-launched Exercise is Medicine on Campus program at WCC earned the College silver-level recognition from the American College of Sports Medicine.

• First Place in Video Production – Four WCC Video Production students earned first-place Student Production Awards from the Michigan Chapter of the National Academy of Television Arts & Sciences.

Community for Accredited Online Schools

Top 100 Associate Degree Producer diverseeducation.com


#1 Two-Year Online College in Michigan


• Journalism Successes – Student journalists working for the Washtenaw Voice won 19 individual and group awards from the Michigan Community College Press Association, including the General Excellence Award for overall quality of the publication. Students Lilly Kujawski and Nicholas Ketchum received first place in Best Editorial from the College Media Association.

WCC takes pride in offering the services its community needs, and the demands of 2019-20 allowed the College to reach unprecedented heights.

Meanwhile, Advanced Manufacturing Technology instructor Thomas Penird fired up the College’s 3D printing lab and produced 600 reusable medical masks that were also donated to local hospitals, public safety agencies and elder care facilities.


Upon the outbreak of the COVID-19 pandemic, the College immediately contributed to the local healthcare industry’s shortage of personal protective equipment by clearing its Health Sciences laboratories of 100 boxes of face masks, 120 boxes of gloves, 32 boxes of surgical gowns and other equipment and donating them to local hospitals.


Responding To Community Needs

The Personal Enrichment department also got into the act, offering free webinars led by one of its sewing instructors that showed community members how to create face masks for their own use or for donation. More than 100 people attended.

Racial Understanding Through Education COVID-19 was not the only national emergency the College addressed locally. In response to examples of systemic racism and injustice, WCC offered a free five-part “Race and Ethnic Relations” virtual learning series that was attended by more than 700 people.

STEAM Week WCC brought together 33 faculty and staff, 29 university and industry partners and eight high schools to share with 600 students their expertise and experiences on Science, Technology, Arts and Math (STEAM) during the February 3-7 STEAM week.

Economic Development

“The call for change has been heard loud and clear. Now it’s time to start creating that change, and we strongly believe that starts with education,” WCC President Dr. Rose B. Bellanca said in a release announcing the series.


With classes online over the summer, WCC donated the contents of its student food pantry to Food Gatherers so it could be fully utilized during the time of need.

Quick Hits

• A Place for the Community – A total of 65,560 visitors attended 3,275 events at WCC in 2019-2020 prior to the College transitioning to the COVID-19 environment on March 16, 2020.

65,560 visitors 3,275 events


• Low-cost Dental Treatment – The WCC Dental Clinic provided low-cost treatments for the community. Services were performed by University of Michigan dental students and WCC dental assisting students. The program also offers services at Hope Clinic in Ypsilanti.


• Delivering Health and Wellness – WCC continued to offer free mobile Wellness and Health Promotion clinics, run through its Nursing program on campus and at multiple community sites, such as the YWCA and Ypsilanti Senior Center.

Mission Our college strives to make a positive difference in people’s lives through accessible and excellent educational programs and services.

Values TEACHING AND LEARNING: We embrace teaching and learning as our central purpose. SUPPORT: We make every effort to help learners achieve success. DIVERSITY: We respect differences in people and in ideas. PARTNERSHIPS: We plan and work together with respect, trust, and honesty within the College and with the communities we serve. INNOVATION: We seek the best possible ways to conduct our work.

Vision WCC is a learner-centered, open-door college dedicated to student, community and staff success. We offer a wide spectrum of community college services with an emphasis on premier technical and career educational programs. The College staff continuously learns to improve learning.

WCC BOARD OF TRUSTEES CHAIR - Christina Fleming VICE CHAIR - William G. Milliken SECRETARY - David DeVarti TREASURER - Angela Davis TRUSTEES Ruth A. Hatcher Richard J. Landau, Ph.D., J.D Diana McKnight-Morton WCC PRESIDENT - Rose B. Bellanca, Ed.D.

Washtenaw Community College does not discriminate on the basis of religion, race, color, national origin, age, sex, height, weight, marital status, disability, veteran status, sexual orientation, gender identity, gender expression, or any other protected status in its programs and activities. The following office has been designated to handle inquiries regarding non-discrimination policies, Title IX or ADA/504 inquires: Executive Vice President of Student & Academic Services, SC 247, 734-973-3536. Facility access inquiries: Associate V.P. of Facilities, Development & Operations, DF 112, 734-677-5322 Employment compliance inquiries: A.V.P. for Human Resources, BE 120, 734-973-3497 Washtenaw Community College is accredited by the Higher Learning Commission 230 South LaSalle Street, Suite 7-500, Chicago, Illinois 60604-1411

800-621-7440 http://www.hlcommission.org/ For information about Washtenaw Community College, call 734973-3300 If you have a disability and require accommodation to participate in this event, contact Learning Support Services at 734-973-3342 to request accommodations at least 72 hours in advance. The Student-Right-to-Know and The Crime Awareness & Campus Security Act of 1990 (also known as the Clery Act) requires institutions to disclose information about graduation rates, crime statistics, and security information to current and prospective students. Individuals interested in obtaining this type of information should contact the Dean of Students office at 734-973-3328 Š 2020 Washtenaw Community College