Washing Machine Off Balance Every Load?
Here’s How to Fix It
Is your washing machine making loud banging or thumping noises during the spin cycle? While a washing machine naturally makes some noise, loud and repetitive banging is often a sign that something is wrong — and most of the time, it’s due to your washing machine being off balance every load
If left unaddressed, an unbalanced washer can suffer serious internal damage. The drum or tub may hit against the inner walls of the machine, damaging the motor, bearings, suspension, and other key components. In the worst-case scenario, you might end up replacing the entire machine.
In this guide, we’ll explain:
Common causes of an unbalanced washing machine
How to fix it yourself
When to call a professional repair service
Why Does a Washing Machine Go Off Balance Every Load?
A washing machine can go off balance for multiple reasons, some of which are simple and easy to fix, while others require professional repair.
Here are the most common causes:
1. The Machine Is Not Level
If your washing machine is rocking back and forth, it’s not level. All four feet should be touching the ground evenly. An uneven machine creates instability, especially during the spin cycle.
Solution: Adjust the washer’s feet. Most washers have adjustable knobs at the base — twist them until the machine is stable and level both side-to-side and front-to-back.
2. Poor Laundry Loading
Overloading or loading laundry unevenly is one of the top reasons for imbalance. If heavier clothes (like towels or jeans) are all on one side, the drum becomes uneven when spinning.
Solution: Load laundry evenly and avoid exceeding the machine’s recommended capacity. For top-load washers, arrange clothes evenly in a circular pattern. For frontload washers, spread items evenly across the drum.
3. Shipping Bolts or Materials Still Attached
If your washer is brand new, check for any shipping restraints such as bolts, straps, or foam inserts that protect the drum during transportation. Running the machine with these still in place can cause severe imbalance.
Solution: Remove all shipping bolts and packing materials according to the user manual.
4. Unstable Pedestal
If your washer is placed on a pedestal, the pedestal itself might be loose or shifting during spin cycles.
Solution: Install a stiffening kit or ensure the pedestal is secure.
Other Possible Causes of a Washer Off Balance
Every Load
If your washing machine continues to go off balance despite proper leveling and loading, the problem may be due to worn-out or damaged components inside the machine.
Here are parts to check:
5. Worn Suspension Rods (Top-Load Washers)
Suspension rods help keep the drum stable during the spin cycle. If they wear out, the drum can swing excessively.
Solution: Replace all suspension rods at once for balanced support.
6. Damaged Shock Absorbers (Front-Load Washers)
Shock absorbers reduce vibration in front-loading washers. If they break or disconnect, you’ll hear loud banging.
Solution: Replace faulty shock absorbers in pairs.
7. Broken or Loose Suspension Springs
Suspension springs support the drum in both top-load and front-load machines. A single faulty spring can throw off balance.
Solution: Replace all springs together to prevent uneven wear.
8. Faulty Snubber Ring (Top-Load Washers)
The snubber ring cushions the tub from direct contact with the base. If it wears out, the tub may bounce excessively.
Solution: Replace the snubber ring to restore stability.
9. Worn Drum Bearings (Front-Load Washers)
Drum bearings allow smooth rotation. If they’re worn, you’ll hear grinding or metalon-metal noises along with imbalance.
Solution: Bearing replacement is a complex job — contact a professional.
10. Rubber Straps or Dampers Damaged
Some top-load models use rubber straps to hold the tub in place. Damaged straps allow excessive movement.
Solution: Replace all straps at the same time for even support.
Step-by-Step Guide: How to Fix a Washing
Machine That’s Off Balance Every Load
Follow these steps before calling for professional help:
Step 1: Check the Level
Place a bubble level on top of your washing machine. Adjust the feet until the machine is perfectly level.
Step 2: Rearrange Laundry
Stop the cycle, open the lid or door, and redistribute clothes evenly. Remove some items if overloaded.
Step 3: Inspect for Stuck Laundry
Disconnect the power. Check for clothing stuck between the drum and tub. Remove any obstructions before restarting.
Step 4: Look for Shipping Materials
Check the back and inside of the washer for bolts or straps. Remove them according to the manual.
Step 5: Inspect Internal Parts (Optional for DIYers)
If you’re comfortable with appliance repairs, inspect suspension rods, springs, and shock absorbers for wear or damage. Otherwise, move to Step 6.
Step 6: Call a Professional
If the problem persists, contact an experienced technician. Internal repairs often require special tools and expertise.