Purposeful transparency — another reason to partner with warrantech

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Purposeful Transparency — Another Reason To Partner With Warrantech At Warrantech, we believe that the cornerstone of a successful relationship is the constant sharing of program information with our partners, including underwriting results and key performance indicators (for example: customer satisfaction, service levels and product reliability). We feel that this purposeful transparency — coupled with our unmatched flexibility, innovation and deep industry expertise — are the attributes that separate us from the competition. As a subsidiary of AmTrust Financial Services, a multinational property and casualty holding company that is one of the strongest and most financially stable companies in the industry, we are able to provide both global underwriting and administrative services. This vertical integration creates complete transparency and a level of insight into program performance that is unparalleled, which in turn leads to increased efficiencies and optimization for your business plan. During quarterly business reviews with our partners, we present key findings and can pinpoint issues right down to the part level. This gives us the opportunity to help alleviate any concerns with your program and give you deeper insight into its performance, which includes, but is not limited to: • Industry observations and patterns • Best-in-class performance/benchmark analysis (including ROI and opportunity costs) • Brand leaders and industry innovations • Competitive intelligence (industry and market leaders) • Best practices • Marketing updates • Regulatory environment review • Contact center KPIs/SLAs • Experience reports


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