CUSTOMER COMMITMENT – HOW OUR SERVICE ALIGNS WITH YOUR BUSINESS The Warrantech team understands the importance of a positive service experience. We see ourselves as an extension of our business partners on every call and every transaction we make. That’s why we provide our customer service team with the knowledge, training, skills, resources and environment needed to provide an exceptional service experience with every customer. We also follow a few simple guidelines to maintain high customer satisfaction. 1. Strive To Be The Best We continuously go out of our way to make sure the quality of service provided to all customers is first-rate. Our quality assurance team monitors all personnel on a daily basis and provides feedback on: