Key Trends to Shape the World of CRMs in Future
In the simplest of words, Customers Relationship Management is a popular practice of taking good care of your customers & their needs in a timely manner… resulting in a mutually beneficial relationship.
Even though the concept has withstood the test of time, there have been vast improvements on the way it’s done. And most likely it’s going to be that way in the coming future as well. No one can predict the future, but considering the market trends & changes in consumer behaviour… here’re a few trends in CRM that I think are going to become BIG in the near future.
From the Resource Library of WakeUpSales | SaaS and Open Source CRM Application