Waikato Business News Nov/Dec 2015

www.wbn.co.nz

November/December 2015 Volume 23: issue 10

CodeBlue boss Jason Trower announced Leader of the Year THEY COLLECTIVELY HELD THEIR BREATH AT THE CODEBLUE HAMILTON TABLE WHEN THE WAIKATO MANAGEMENT SCHOOL LEADER OF THE YEAR WAS ANNOUNCED AT THE FINALE OF THE WESTPAC WAIKATO BUSINESS EXCELLENCE AWARDS.

By MIKE BLAKE

R

eason being…superbusy managing director Jason Trower had thrown his hat in the ring along with other prominent key business leaders from around the region.

The announcement was made and the CodeBlue cheers could be heard in the city centre … Jason had won the title.

He wasn’t alone in the winners’ circle as all category winners (listed at right) were announced at the Waikato Chamber of Commerce annual gala dinner on Friday,

November 6, celebrating this year’s theme of Illuminating Excellence.

Waikato Chamber chief executive, William Durning said: “This year’s theme reflects the quality and importance of businesses throughout Waikato, which contribute not only locally but also, play their part in projecting New Zealand on the global stage.

“Another year of strong participation from our business community, supported by our Chamber Platinum partners and Business Awards’ supporters, gives us the confidence that in years to come we will be able to cre-

AWARD WINNERS

JASON TROWER, CodeBlue Hamilton ate a larger event celebrating the efforts of the business community throughout the region,” William said.

“The region should take great pride in the fact, that not only did excellent businesses

participate in these awards, but that they were led by business owners and senior managers who understand the importance and value of independent review and feedback Continued on page 14

Momentum Foundation puts clarity into your lasting legacy At some point in life, we all think about what we can do to help others now, and what our lasting legacy might be.

How will people remember us?

What causes are dear to our hearts that we want to support that can have impact now and far into the future?

Contributing to causes that matter to us has never been easier.

The idea of crowdfunding has taken hold worldwide, and

with it has come a confusing array of people and charities vying for attention.

The power of philanthropy is literally at each person’s fingertips, with online giving merely a click away.

However, there can be drawbacks to some giving choices which, once known, may cause a donor to seek a better way to make a difference.

Momentum Waikato Community Foundation is designed to serve donors who

wish to make a profound difference in our region and beyond.

Through its Vital Impact Programme, the Foundation funds and supports high-impact projects focused on creating an enduring and transformational legacy.

The Foundation can also pass direct donations through to charities chosen by its donors.

Momentum Waikato holds nothing back from donor gifts to fund its own administration, so each gift can have maximum

impact.

John and Bunny Mortimer, whose story is featured on the back page of this issue of the Waikato Business News, provide a wonderful example of how Momentum Waikato can be used by donors to direct and manage their charitable giving.

The Foundation is also in the unique position of being a completely independent, a-political grantmaking institution that can convene and connect powerful Continued on page 4

Fieldays – Agri-Business of the Year Giltrap Agrizone Ltd Wintec – Manufacturing/Engineering Business of the Year BBC Technologies Porter Group – Professional Services Business of the Year Essential Recycling and Waste Services Ltd SKYCITY Hamilton – Not-For-Profit/Social Enterprise of the Year Trust Waikato Hamilton City Netball Centre Gallagher – Retail Business of the Year" Amy’s Flowers Deloitte – Hospitality/Tourism Business of the Year SKYCITY Hamilton Everest Group – Health and Wellbeing Award Cater Plus Waikato Regional Council – Emerging Business of the Year HGB Waikato Management School – Leader of the Year Jason Trower, CodeBlue Hamilton Westpac - Supreme Business of the Year Essential Recycling and Waste Services Ltd

INSIDE THIS ISSUE Business of The Year Essential Recycling Page 14

Business Awards celebrated Pages 12 - 16

City finances in great shape Page 27

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WAIKATO BUSINESS NEWS

November/December 2015

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November/December 2015

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Not your typical accountants but they have a wealth of knowledge MAISEY HARRIS & CO AREN’T YOUR TYPICAL ACCOUNTANTS.

By MIKE BLAKE

O

ne of the first things you may notice is that they are younger than you might expect. But between them they still have a wealth of knowledge and experience.

Another thing that may catch your attention is that their approach to accounting is not typical. They do not follow the old accounting model. Instead, they’re building a new model.

One designed to help their clients, and to go beyond compliance work.

In their own words, they are ‘Your Xero Accountants’.

“We are a fully Xero practice.

We support this accounting software because of how much it can do for our clients. For example, it has constant up-to-date information; simple, effective ways to track debtors and creditors; and invoicing made easy,” said director Nathan Maisey.

“These are just a few of the benefits for our clients.”

On their side Xero allows them to be proactive through numbers with budgeting, monthly progress reports, and instant health checks. Even forecasting is made easy with the cloud software and its live data feed.

This means Maisey Harris & Co can offer clients the support they need.

But Xero is just the beginning.

Maisey Harris & Co has structured monthly fixed-price accounting packages from which clients can choose depending on the level of support they feel they need.

“There are no surprises, no hidden costs…the packages are completely transparent and broken into easy-to-manage monthly payments to help with cash-flow,” said business partner Peter Harris.

“You know exactly what you are getting and what you are paying for.”

As well as that, on their new website, mhco.co.nz, they have a blog offering tips and tricks for small business owners. This, as well as their workshops, is another way they give back to

Nathan Maisey, Kelsi Hole and Peter Harris. their clients.

“Every second Tuesday we run a lunchtime workshop for those who need more hands-on information. The topics of these

workshops range from Xero training, to understanding financial statements, to payroll, insurance and risk policies, business plans, social media marketing,

and employment law,” said Peter.

“And we are open to suggestions to expand the information programme.

“We understand that starting,

and running, a small business is difficult. That it can often be overwhelming, and sometimes there is not enough information or support on offer.”

So Maisey Harris & Co isn’t your typical accounting practice.

Walk into the office, and you will be able to tell that in a few moments.

But that is because their aim is to be better than your typical accountants.

They don’t believe that accountants should be just people you visit once a year to find out what tax you have to pay.

“We believe accountants are uniquely placed to help your business grow, by helping you understand where it stands, and where it can go,” said Peter.

Maisey Harris & Co info@mhco.co.nz www.mhco.co.nz 027 356 2431

The importance of becoming a community citizen From DAVID IRVING Co-founder of The Ice House and chair of Prolife Foods Most of us live in silos.

I have now lived in Auckland for more than 20 years yet I only really live in the business and my street connections.

I am sure it is true that by and large we are born, live and die in the same silo.

Communities reflect that, citizens work in the public silo, the private silo or maybe the voluntary good silo and never the twain shall meet. We don’t know enough about each other or our place.

For my sins, when I was appointed manager of Watties in 1986, without being familiar with the closed minds, I invited all the heads of secondary schools to meet me at Watties.

They all came. What was up?

I told them I wanted them to think of Watties as theirs, a place of learning.

After all, learning about companies in their community, how they worked, what business was would be relevant learning.

Further, I promised a day, each quarter, of my time and that of my senior managers.

How many took it up?

That’s right.

None!

Soon after I gave $40,000 on behalf of Watties, without being asked, to the Food Faculty of Massey University.

Without being asked!

A few years go by and Watties is acquired by the multinational HJ Heinz.

As these international companies do, they compare the costs of production between their factory in Melbourne and ours in Hastings.

Watties wins and Heinz

HE PAPA TIKANGA

closes its Melbourne factory and transfers most of the production to Hastings.

A year ago I was invited to talk with Hawke's Bay community leaders.

I asked them: “What do you think sales levels are from Watties’ Hastings factory?”

Stony silence.

Then provoked, they offer $50m, $100m.

My answer not far short of Continued on page 22

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WAIKATO BUSINESS NEWS

November/December 2015

Ad agency PAN Feels the Love from Global Awards spot RECENTLY, NEW YORK FESTIVALS ANNOUNCED THAT PANMEDIA HAS BEEN SHORTLISTED FOR THE WORLD’S MOST COVETED HEALTHCARE & WELLNESS ADVERTISING HONOUR, THE GLOBAL AWARDS.

H

amilton-based PAN is New Zealand’s only independent agency to make the cut and will be judged by an executive jury in New York City.

PAN, The Love Agency, created the ‘Itchy Burny Bits’ campaign for client Midlands Health Network. Designed to increase awareness, normalise discussion and provide an anonymous, interactive platform to educate sexually active teens, the itchyburnybits website features customisable characters who encounter social situations that can lead to issues surrounding their sexual health.

Global Awards jury members are recruited from more than 20 countries, creating a worldwide collection of industry experts who will announce the winner on December 3 at ceremonies in New York and Sydney.

PAN managing director, Graeme Blake was impressed that his advertising agency’s concept creative, brand and uniquely interactive site had performed so well against international heavyweights

that included Saatchi & Saatchi and McCann Health along with Germany’s Brand Health and American agencies DeVitoVerdi, GKV, CP+B and McKee Wallwork & Company.

Created in response to a brief from Midlands Health Network,with input from Waikato District Health Board, the campaign objectives were to develop general awareness around the issues of sexually transmitted infections (STIs) in the teenage population and encourage youth to engage with medical practices for care and advice on any medical symptoms as a result of being sexually active.

“We developed it as a tool for breaking down the barriers around a largely taboo subject.

By encouraging open conversations around sexual health

conditions, and at the same time developing knowledge and awareness of symptoms and long-term risks associated with STIs, bringing the subject out into the open in a fun way made for a far more effective and, dare I say it, viral campaign,” said Graeme.

The primary target is 13 to 19-year-olds, male and female, living in the Midlands region of North Island New Zealand with a secondary target of all sexually active, Englishspeaking people with access to the internet.

“Our Itchyburnybits.com STI campaign is a uniquely engaging, totally anonymous on-line self-evaluation tool that guides users through a virtual social situation resulting in sexual activity,” said Graeme.

“The interactive website leads the user to self-assess, and if STI symptoms are revealed, the user is directed to a Pinnacle medical practice for advice and care.”

As at October 2013 New Zealand had a remarkably high rate of Chlamydia in teenagers.

PAN client, Midlands Health Network (New Zealand’s largest

Primary Health Organisation) collaborated with the Waikato District Health Board with the aim to make a positive change.

“The brief was handed to PAN and the itchy-burny-bits initiative was developed,” said Graeme.

“The website takes users through a ‘how did this happen to me’ journey allowing them to identify themselves, who they were with and how often, finally explaining exactly what to look out for and an awareness of the effects STIs can have,” said Graeme.

“We have worked hard to normalise the language while at the same time ensure the young people to whom “Itchy Burny Bits” is directed, understand the serious ramifications of not fixing the problem,” he said.

“Universities, Technical Institutes and secondary schools picked up on the campaign around O Week with an excellent result in terms of all our key performance targets.”

The successful campaign involved a number of interlinking creative executions, woven together to ensure engagement across several mediums with a

strong call to action to use the self-evaluation tool to request advice and engage with medical professionals.

“A social media piece around teenage shoolboys wrapping 20,000 condoms in promotional packs was posted and tweeted on Midlands Health Networks Twitter and Facebook, re-tweeted through four additional DHBs, The EDGE radio station and personalities as well as PAN’s own profile, reaching in excess of 100,000 of the target audience,” said Graeme.

The “Protect Ya Bits” campaign stretched to orientation events, tertiary institutions, beach parties, dance parties, popular student bars and summer concerts such as Rhythm and Vines.

Campaign branded condoms were distributed directly to teens in order to educate and remove the stigma surrounding sexual health.

Graeme said: “Creating a social media strategy in conjunction with broadcast media served to not only drive teens to the website to engage but opened up the conversation in

the social space.

“Gaining attention through social media provided access to a market which can be difficult to reach through traditional channels,” he said.

This group is far more mobile, discerning of overt advertising and react far more positively to entertainment, humour and intelligent messaging than brand based communication.

“Rather than just being a promotional tool, Facebook and Twitter provided a platform to engage with this audience and initiate conversation while promoting key messages and events.”

Graeme and his team at PAN, The Love Agency, now await the decision of the executive jury in New York due out on December 3. “Regardless of a win or a place the team here at PAN are immensely proud of the achievement,” Graeme said, “Being shortlisted alone is high honour considering our work beat out many international healthcare heavyweights. Just goes to show how a great idea can travel.”

Momentum Foundation puts clarity into your lasting legacy From page 1 groups and individuals together for our common good.

Partnering with other key organisations, Momentum Waikato is taking the lead on

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measuring the pulse of our community to uncover where help is needed most through its community health checkup tool, Waikato Vital Signs.

Each time Waikato Vital Signs is undertaken, the results will be made available to our donors and the community, and Momentum Waikato will gather project leaders and partners together to ensure the areas that need the greatest attention are supported and improved.

Donors are kept informed about innovative and inspiring new projects in which they can play a part, and can rest assured that their charitable gifts will go further through the power of collective giving offered by the Foundation.

Momentum Waikato’s funds are overseen by its expert investment committee from Forsyth Barr and Craigs Investment Partners, targeting a prudent and robust growth path each year.

A percentage of the annual returns are reinvested into the pool for continued fund development, and healthy distributions are made to various charities and projects throughout the Waikato region. In the long and successful history of community foundations worldwide, communities have been successfully taking back responsibility for finding solutions to their own local challenges.

Through Momentum Waikato, our local communities can start to shape their own destiny and make our place, Waikato, even better for everyone forever.

Generous individuals, couples, families, trusts and corporations can give to charities they know and love, and can do so easily and efficiently through Momentum Waikato.

There may also be brilliant groups working hard on great causes in our communities that are unknown to donors.

This is where Momentum Waikato can take away uncertainty and doubt, connecting

BUNNY and John Mortimer generous donors to high-impact projects focused on transformational change.

Continuously informed research garnered through Waikato Vital Signs, coupled with a growth-focused investment and high-impact grant making system, can assure every donor that their gifts to Momentum Waikato will achieve maximum impact in perpetuity.

A Momentum Waikato donor will not lose touch with a gift, as each has the opportunity to be actively involved in charitable giving, or they may simply choose to receive annual reports about their fund’s charitable impacts and its investment growth.

The level of involvement is the choice of each donor.

The Foundation’s leadership includes some of the most respected businesspeople in Waikato. Board members include chair Ken Williamson and acting chair Leonard Gardner, as well as Annabel Cotton, Neil Richardson and Jon Tanner, who have all provided strategic guidance as trustees since the Foundation’s inception.

They have recently been joined by three stellar board members, Parekawhia McLean,

Niwa Nuri, and Pam Roa - all equally experienced and well respected directors.

The Momentum Waikato team is led by chief executive Cheryl Reynolds, who recently added high performing executives Raewyn Kirkman as donor services manager and Barbara Moke as community engagement manager.

Foundation coordinator Gemma Slack manages the office and provides strategic planning, communications and event planning expertise.

There can be great assurance in knowing an organisation has the heart of the community at its core. Without fees as an objective, it becomes clear that the community foundation of Waikato is truly dedicated to a better future for us all.

It makes navigating the large and often confusing world of philanthropy much more comfortable, knowing our charitable gifts will be carefully and thoughtfully distributed to make the biggest difference possible for the benefit of our community.

If you are interested in knowing more about how you can easily establish your own lasting high-impact fund through Momentum Waikato, visit their website at www.momentumwaikato.nz.

WAIKATO BUSINESS NEWS

November/December 2015

5

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WAIKATO BUSINESS NEWS

November/December 2015

Pavlovich celebrates 75 years in Hamilton LOCAL BUS COMPANY PAVLOVICH TRANSPORT SOLUTIONS AND SERVICES IS CELEBRATING A MAJOR MILESTONE THIS MONTH, HAVING REACHED 75 YEARS OF BUSINESS IN HAMILTON.

A

nd it’s safe to say the business has come a long way from small beginnings as the provider of the first school bus route between Whatawhata and Hamilton.

Today, 75 years on, Pavlovich has grown to operate a fleet of more than 70 buses and coaches nationwide. Its major Hamilton bus routes, The Orbiter, the free CBD Shuttle and Northerner, carry more than 1,500,000 passengers per year.

Its Auckland “Urban Express” business carries more than 1,400,000 passengers per year.

Remarkably, the company is still family owned. Marco and Minerva Pavlovich introduced the initial school bus service in the 1930s, and their son Ivan Pavlovich is still a company director and his son, Bernard, the CEO. “Our history matters because, for us, it’s personal.

More than seven decades later our company still operates

BERNARD and Ivan Pavlovich under our family name. Many of our buses proudly carry our name, while often our buses bear the badges of our part-

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ners,” Bernard said.

“This is, in some ways, an even greater responsibility, as those partners entrust Pavlovich to represent them. Irrespective, it’s the Pavlovich name that makes the promise, and the Pavlovich history that stand sbehind it.”

And the history he so fondly mentions is undoubtedly a rich one.

“My grandparents started the business off-the-back of a community need. Children from the Whatawhata farming community needed a way to and from school; hence, Pavlovich Coachlines was born.”

“Since then, our business has

been based on the belief that a strong public transport system is at the heart of a thriving community. And there have been countless wonderful milestones to celebrate along the way.”

In the 1960s the company began charter tours out of Hamilton. The first was a four-day Easter Tour embracing Gisborne, the East Coast and Bay of Plenty at an all-inclusive cost of about $45; including travel, accommodation and meals.

During this same decade, the company also purchased Robertson’s Hamilton-Raglan service, shortly followed by the purchase of Brosnan Motors’ Raglan-Auckland service.

“Later on, in the 70s, we imported the first Scania ‘quiet bus’ chassis into New Zealand.

This was a very innovative move at the time. The bus had a noise of 77 decibels; almost half the noise level of other buses of the time,” Ivan recalls.

“The 70s was also the decade we secured a ‘tourist’ licence - initially from Auckland and Christchurch, but later expanding to full tour rights out of Auckland, Wellington, Christchurch and Picton. Transporting tourists all over New Zealand has since become an integral Pavlovich service and the luxury coaches

synonymous with quality transport all over New Zealand.”

“In the late 90s, Pavlovich began its ‘Urban Express’ bus division to provide a public bus service in Auckland. This service, which still operates today, was established in addition to already operating tour work in Auckland” said Bernard.

The year 2009 was a particularly momentous one for Pavlovich as the company secured a major bus contract with Waikato Regional Council.

“Today we have grown to operate a fleet of more than 70 buses and coaches nationwide ranging in size from a 21-seat to 53-seat capacity. In transport vernacular, we are in business for the long haul,” Bernard said.

“Our focus is still as clear as it has been for the last 75 years. Everything begins and ends with the customer and in focusing on being the “best” bus operator, not necessarily the biggest. Building a successful business is absolutely reliant on satisfied customers, and we look forward to continuing bus services in Hamilton, and across the Country, for many years to come.”

The company will celebrate its 75th anniversary with Waikato leaders, staff, suppliers and friends at a private function in late November.

In the 1960s Pavlovich Coachlines purchased Robertson’s Hamilton-Raglan service, shortly followed by the purchase of Brosnan Motors’ Raglan-Auckland service

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WAIKATO BUSINESS NEWS

November/December 2015

Tech Talk

Get busy when things are quiet.

by KRISTy DARbySHIRE Business Consultant, Codeblue Hamilton

On my travels talking with Waikato SMEs there is a mixed reaction to how business is being affected by the dairy downturn.

Some companies are feeling a slowing up in sales and some are unaffected as they are well diversified and able to draw from other sectors.

When things are slow this could be the best time to look at your operations and plan for change.

Many companies do the opposite and stop all non-necessary spending and baton down the hatches.

IT systems and processes are usually on the end of the list of priorities but could be the area to gain greater efficiencies and position your company better to compete.

If you have had the same IT system for five years or more it’s time to look around and see what you are missing, times have changed, pricing has changed and I bet your business and processes have changed.

A number of small businesses are still running operations with just a finance system and spreadsheets.

A business starting out might get away with these systems but will start experiencing growing pains over time. These might include delayed time to order fulfilment, no easy way to understand custom-

er behavior or the need for more staff to run the manual high touch environment your business has got used to.

If you’re one of these businesses, you could benefit greatly by reviewing the way you operate and finding where your opportunities are.

Improving the efficiency of your operations could mean a 10 to 20 percent improvement to your bottom-line.

The stage after understanding your processes would be to look at chances to automate, understand what you could gain by automating and then begin planning for the upturn.

Can you run a better end to end process that is automated all the while improving the value you offer your customers?

You will be surprised how affordable cloud-based systems can be, per user,

per month charging models are perfect for small to medium businesses.

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7

8

WAIKATO BUSINESS NEWS

November/December 2015

Fairness to broke employers Part 2 – a deeply chilling effect LAST MONTH I STARTED A STORY OF THREE IMPECUNIOUS EMPLOYERS, ONE IN THE SOUTH, ONE IN THE NORTH AND ONE IN THE MIDDLE.

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he one in the South and the one in the North were individuals with one employee and carried personal liability for their actions.

This is the story of the one in the middle, a company (Cypress Villas Ltd), owned by a company (B E Brill Limited), owned by a former MP and Parliamentary Under-

HR and the Law

the position of motel supervisor, being paid $2600 per month, working seven days a week. The business was insolvent and nine months after Northcroft’s appointment, was closed.

The main creditor was a sister company, also controlled by Mr Brill and owned by a company that was owned by another company, Brill Trustees Limited, of which Mr Brill was the primary shareholder. Through a Labour Inspector, Ms Northcroft sought payment of her minimum entitlements under the Minimum Wages Act and the

Secretary, the Honourable Barry Brill.

This action comes under the seductive expression of ‘lifting the corporate veil’ and goes to the heart of why we have limited liability companies.

Ms Northcroft was employed by Cypress Villas Motel as a cleaner and in July 2010 she was appointed to

Internal health of a building is a clean one

30057

www.propertyserviceshamilton.co.nz

Hamilton Increases Again!

In the WaIkato/Bay of Plenty RegIon sales volumes comPaRed to octoBeR 2014 Rose 54%. comPaRed to sePtemBeR, sales acRoss the RegIon fell 6%, WIth sales RIsIng 24% In RotoRua, 19% In tauRanga and 11% In mt maunganuI/ PaPamoa But fallIng acRoss the Rest of the RegIon.

T

10263

he median price across the region rose $38,250 (+11%) compared to October 2014. Prices rose 25% in Mt Maunganui/Papamoa and 22% in Hamilton and Tauranga. Compared to September 2015 the median price fell $10,000 (-3%), with prices rising 2% in Hamilton but falling across the rest of the region.

The number of days to sell was steady at 32 days in October 2015 compared to September 2015. The number of days to sell improved by 10 days compared to October 2014. Over the past 10 years the average number of days to sell during October for the region has been 46 days.

REINZ Regional Director, Philip Searle noted that "Demand across the region continues to be strong, with a number of cities seeing continued demand from Aucklanders as well as a more general lift in the number of buyers and prices. Demand in Hamilton has eased, after a significant build up through the winter, however, prices are holding. The shortage of listings in key cities remains a major problem for buyers as well."

Obviously the statistics contained within this article represent only a small fraction of the data I have at my fingertips. For more information relevant to your street or your property, call one of the EVES team for a personal chat.

Anne Aitken, HR Professional Email: anne@anneaitken.co.nz Holidays Act. The employer argued that eight percent holiday pay was built into the fortnightly wages, but this was not expressly agreed to by Northcroft (as required in the Holidays Act), nor was she paid time and a half for working public holidays or the day in lieu.

In addition, the monthly payment was based on an hourly rate of $15 for 40 hours a week, but Northcroft was required to be available 11 hours a day seven days a week, being 77 hours a week.

This meant that she had an effective hourly rate of $7.79, well below the $12.75 adult minimum rate at the time.

Cypress didn’t attend the hearing and the Authority concluded that Cypress owed Northcroft around $38,000.

In the same action, the Labour Inspector, sought to recover the money from Mr Brill, the director of Cypress and shareholder and director of the parent company.

The Employment Relations Act specifically provides for the Employment Relations Authority or Court to hold a ‘director, officer or agent of a company’ to be jointly and severally liable to pay statutory minimum entitlements, if the company is in receivership or liquidation or there are grounds for believing that the company

does not have sufficient assets to pay the amount in full, and if the person has directed or authorised the default in payment of the minimum entitlements.

The Employment Authority concluded that if the debt from the sister company was forgiven, Cypress had the ability to pay the amount and that Mr Brill had not deliberately authorised the default of the minimum entitlements and therefore it was not appropriate to hold him jointly and severally liable.

The Labour Inspector was not satisfied with this answer and took the matter to the Employment Court, where it was heard by all three judges because it is the first time the question has come before the Court.

They looked first at the principles in law before giving consideration of the specifics of the situation which will be dealt with at a different hearing.

The Court indicated the rationale for s234 of the Employment Relations Act that permits the lifting of the corporate veil was to protect employees against cynical employers who set up companies with the deliberate intention of denying employees their minimum entitlements and liquidating the company when they were challenged.

Two of the judges gave a

Adult & Paediatric Dermatology

Local market facts Sales October 2015

Under $200k* $200 - $299k*

6 37

Sales October 2014 13 67

$300 - $399k*

111

65

$400 - $499k* $500 - $699k* $700 - $999k* $1,000,000 $1,999,999* $2m+* Total number of sales* Median sale price* Median days to sell*

89 102 25

42 46 7

5

2

0

0

375

242

$435,000

$356,900

28

30

Hamilton City

majority decision that the Authority could only decline to lift the corporate veil where the third party individual concerned was demonstrably wrong (the person was not involved with the business at the time of the default, or it was a different person with the same name) or they were bankrupt.

Furthermore, where the Authority found that the third party had to have deliberately and knowingly defaulted on the minimum entitlements, the Court found that it was sufficient to have defaulted, it didn’t need to be deliberate.

The single judge who gave a minority decision succinctly commented that this view “undermines the concept of limitation of liability and separate legal personality that the Companies Act recognises and would have a deeply chilling effect on the desirability of accepting a role in corporate governance and management”.

The Honourable Mr Brill could have found a more honourable solution to this situation, but we now have some disturbing case law which hopefully will have a sequel in a higher Court.

It might have been cheaper for Mr Brill to pay Northcroft than to pay the lawyers.

Anne Aitken, HR Professional, anne@anneaitken.co.nz

D E R M AT O L O GY, VA S C U L A R , P L A S T I C S U R G E RY A N D APPEARANCE MEDICINE CLINIC Cosmetic & Reconstructive Plastic Surgery

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DERMATOLOGISTS Marius Rademaker BM, FRCP, FRACP, DM Amanda Oakley MBChB, FRACP, DipHealInf Sarah Hill MBchB, FRACP

VASCULAR SURGEONS David Ferrar MBChB, FRCS, FRACS (Vascular), DDU (Vascular) Thodur Vasudevan FRACS (Vascular), FRACS (Gen), FRCS Paul Haggart MBChB MD, BSc, FRCS

COSMETIC & RECONSTRUCTIVE PLASTIC SURGEONS Stuart McNicoLL MBChB, FRACS (Plastics) Ahmed Alkadhi MBChB, FRACS (Plastics) Michael Woodfield MBChB, FRACS (Plastics) Brandon Adams MBChB, FRACS (Plastics)

APPEARANCE MEDICINE Sonya Ferguson App Medicine Nurse RCompN Stella Wilkins App Medicine Nurse RCompN Madeleine McNicoLL App Medicine Nurse RCompN Megan Lyons Laser Therapist

*Statistical Information Derived From The Real Estate Institute Of New Zealand Realty Services Ltd/Success Realty Ltd and any contractor/employee is merely passing over the information. We cannot guarantee its accuracy and reliability as we have not checked, audited or reviewed the information and all intending purchasers are advised to conduct their own due diligence investigation into the same. To the maximum extent permitted by law Realty Services Ltd/Success Realty Ltd and its contractors/employees do not accept any responsibility to any person for the accuracy of the information herein.

P 07 834 9570 M 027 801 9962 F 07 854 3837 VISIT www.eves.co.nz

> BY ANNE AITKEN

Deborah Downey Beauty Therapist Melanie-Jane Rogers Tattoo Removal Specialist

CALL TODAY FOR YOUR APPOINTMENT

p 07 838 1035 e appts@tristramclinic.co.nz 200 Collingwood St, Hamilton www.tristramclinic.co.nz

WAIKATO BUSINESS NEWS November/December 2015

9

Company-X puts Canoe Racing New Zealand on course Canoe RaCing new Zealand headed foR Calm wateRs when it Chose Company-X foR a majoR pRojeCt.

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anoe Racing New Zealand invited Company-X on board when it needed an idiot proof solution for canoe sprint racing.

Company-X directors David Hallett and Jeremy Hughes visited a regatta at Lake Karapiro to watch the racing environment and see how the product needed to work in a practical sense and assigned software architect Darren Harrison to come up with the solution.

They spent a lot of time making sure it was easy to use and fairly idiot-proof The old, manual, timing system was prone to human error because it required a lot of human power. It used one person and a stop watch for each race lane, with up to nine lanes in a race. As each canoeist crossed the finish a stop button would be manually pressed. As well as the stop watch operators, the canoe sprinting course required a tenth person to oversee it.

The Company-X team developed a more accurate, and automated, system, writing specialised software to capture regatta race events that records the start

and finish time for each race lane. It integrates with inexpensive hardware to record a finish line video of each competitor and the video is used to assign finish times. It has a photo finish function to determine finish order.

“They spent a lot of time making sure it was easy to use and fairly idiot-proof, which is necessary when using a changing group of volunteers to operate the system,” said Karen Simpson, business manager at Canoe Racing New Zealand.

The organisation had limited funding for regatta administration and needed an affordable but effective system that operated within the unique layout of the race finish line and the administration building, 120 meters apart.

“The finished product is exactly what we needed and is robust enough to function in the ever-changing weather conditions that an outdoor, waterbased sport must operate in. I really appreciated the ‘can-do’ attitude they brought to the project and am immensely happy with the new system.”

The new system uses two wirelessly linked or cabled personal computers to provide a finish line operator interface and an administration overview. The software works with affordable digital video cameras opposed to very expensive finish line cameras.

Photo courtesy of Imelda Marnane.

FINISH LINE VIDEO: Kayakers racing to the finish line on Lake Karapiro.

On course with Darren Company-X developer Darren Harrison was the perfect partner to steer Canoe Racing New Zealand on a steady course.

“I registered my first internet domain back in 1996, two years before Google started, so I have an understanding of how it all fits together from domains through to web applications,” Darren said.

That experience puts him in great

stead for developing applications from the ground up, with a strong focus on security.

Darren spent 10 years at a large Hamilton company where he got an insight into how big businesses run and learnt how to see the big picture for the entire business.

“It also gave me experience in writing software for end users,” Darren said.

“Working for Company-X has continued to allow me to work on a wide range of software platforms, varying from improving and maintaining software to developing cutting edge solutions.

“A business intelligence solution utilising Azure and big data is my current focus, however my systems experience also helps with server configuration and maintenance.”

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Visit us online: www.company-x.co.nz

10

WAIKATO BUSINESS NEWS November/December 2015

Fighting back when an employee is unfaithful to your business NWM Law Talk DESPITE HAVING UNENFORCEABLE RESTRAINT OF TRADE PROVISIONS IN THEIR EMPLOYMENT AGREEMENTS, TWO EMPLOYEES WERE RECENTLY ORDERED TO PAY PENALTIES OF $10,000 AND $3000 TO THEIR PREVIOUS EMPLOYER FOR BREACHING THEIR DUTY OF GOOD FAITH.

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his is just the penalties. The Employment Relations Authority (‘Authority’) is yet to decide whether to award compensation to the employers.

Faithfulness in eEmployment The courts have long recognised the duty of fidelity in employment relationships. In NZ, the good faith duty has been codified in the Employment Relations Act 2000.

Section 4 requires employees and employers to have an active and constructive relationship where they are, among other things, responsive and communicative. In addition, employees and employers should not do anything (directly or indirectly) that misleads or deceives (or is likely to mislead or deceive) each other.

This duty applies regardless of whether or not it is set out specifically in an employment agreement.

So, being faithful in employment means employees should act in their employer’s best

interest. Employees shouldn’t use their employer’s time, resources or opportunities to compete with their employer.

Provided there is no competing with the employer while employed, it is possible for an employee to take preparatory steps for a new business outside of working hours, but care should be exercised and advice sought in this area.

Recent case of E-lighting Ltd In this case the employer was a small lighting company distributing three products. It had two sales representatives, Ms Dickens and Mr Peter (‘the employees’). The employees told the employer they intended to start a new company but before the employer

saw their written resignations, the employees had told several other employees they had resigned. They also visited the premises of a key supplier, Hunza Production Limited, who at the time accounted for half of the employer’s revenue.

Eleven days later Hunza terminated its supply agreement with the employer. After the employees left, it became apparent that Ms Dickens had been taking orders and selling products via her own company, whilet while employed

by E-lighting.

Despite having employment agreements with restraint of trade provisions, the employer was unable to pursue the employees on this basis

>

BY CAROLYN GARDNER

Carolyn Gardner,is a senior solicitor at Norris Ward McKinnon Email: carolyn.gardner@nwm.co.nz because neither employee had signed their employment agreement. The employer therefore sued the employees for breach of their duty of good faith as the conduct took place while they were still employed by E-lighting.

(There was also a successful claim against Hunza for aiding and abetting the employees to breach their good faith duty).

The Authority found that the employees took advantage of E-llighting by making

Hunza $10,000. The hearing on damages is awaited.

Employee’s infidelity can be devastating on businesses.

It is worth knowing that even if an employment agreement is defective, employers are still able to take action against employees who have breached their duty of good faith during their employment.

This article is intended to provide a general guide on this topic. Legal advice should be sought about your specific circumstances.

business preparations for their new company while they were still employed with E-lighting.

They had also obtained specific confidential information for the purpose of competing with the employer.

The Authority also found that Ms Dickens had leveraged her relationship with her employer’s customers for her own benefit. In short, they had not been faithful to their employer. Ms Dickens was ordered to pay E-lighting $10000, Mr Peters $3000, and

Cheese may take slice of tourism market A visiting scholar at Lincoln University is looking how to get cheese tourism on board as one of the potential main motivations for international visitors, and tell visitors a bit more about Canterbury.

“Cheese is part of the identity of the New Zealand South Island landscapes, and this sense of place can be transmitted by tasting and purchasing the product where it is made,” Francesc Fusté Forné says.

“Cheese tastings, cheesemaking processes, cheesemongers' stories; cheese and milk are an awesome way to let people know about ‘100 percent Pure Canterbury’ people, and

their pure Cantabrian nature and culture,” he says.

Food tourism is still mainly wine-based, Mr Fusté Forné says, but there is also a growing interest regarding unfamiliar products and different ways of cooking, such as hangi.

“Cheese is a product closely linked to the landscape since it comes from the milk obtained from the animals, grazing and feeding on a particular land.

“At the same time, landscape is one of the main features of New Zealand. Fertile soil means good milk, and good milk means outstanding cheese.”

He points to several exam-

WOW!

ples at national and international level where cheese has become a tourist attraction by itself, such as La Maison du Camembert in France, the Museo del Queso Manchego in Spain, and the Puhoi Valley Cafe and Cheese Store in Auckland.

In the South Island some examples are Gibbston Valley Cheese in Queenstown, and Barrys Bay Cheese in Banks Peninsula. All of them are examples which show the power that cheese has as a tourist motivation factor.”

However, most of the small cheese producers still face a daily challenge to survive, he

adds.

“These traditional rural businesses must design strategies to reach enough levels of productivity and try to compete in a market with an increasing authentic local produce offer; from cheese to hazelnuts, from wine to berries. This is the case of Canterbury region farmers.

“One of the main highlights in Canterbury are the farmers’ markets. They represent the main selling point for local growers and producers, being well-integrated within the Canterbury settlements. Also, dairy production offers a wide range of possibilities – cheese, butter, yogurts, or milk itself.

“Innovation plays a key role in terms of reaching new market niches, exploring new tastes, and selling to both locals and visitors.”

He says projects such as the Canterbury Food and Wine Trails have been enhancing local produce entrepreneurship, and helping productivity.

Mr Fusté Forné is in New Zealand on a six-months’ exchange period as a visiting scholar in the framework of NESSIE Programme (Networking on Environmental Safety and Sustainability Initiative for Engineering), a project funded by the European Commission.

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THIS IS YOUR BOARDING CALL RUKAHIA, HAMILTON – 201A Airport Road • Modern professional open plan office space available for lease • Options of approximately 375sqm with outlook over the tarmac, 310sqm rear office, 200sqm warehouse and 1,389sqm on ground floor • Landlord will configure to suit tenant requirements • Would suit tenant where car parking is a priority • Cafe facility within the same building. First class amenities • Option for separate entrance or entry through main terminal This is a totally unique leasing opportunity that would suit one or multiple tenants.

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VIEW: www.naiharcourts.co.nz/HCM6878 Sean Stephens M: 027 478 1669 E: sean.stephens@naiharcourts.co.nz Brad Chibnall M: 021 448 989 E: brad.chibnall@naiharcourts.co.nz Cnr Te Rapa & Forest Lake Roads, Hamilton

Monarch Commercial Limited MREINZ Licensed Agent (REAA 2008)

WAIKATO BUSINESS NEWS November/December 2015

11

Midland MRI completes stage two of multi-million dollar development MIDLAND MRI RECENTLY COMPLETED STAGE TWO OF A MULTI-MILLION DOLLAR MAJOR DEVELOPMENT AND UPGRADE PROJECT.

F

ollowing successfully being awarded the Waikato DHB MRI contract in 2015 the company immediately decided to add a second in-patient MRI scanner to the hospital site.

Stage one of the redevelopment was installation of a Siemens 1.5 Tesla which was installed within the Radiology department in the Meade Clinical Centre.

This complements the 3 Tesla GE scanner Midland MRI operates in the Lomas building of the hospital.

Midland MRI chairman Radiologist Dr Glenn Coltman says the addition of the second scanner, which became operational in October 2015, has greatly improved access to MRI scans for hospital clinicians.

Glenn said universally there had been increased demand for MRI services within the DHB environment for both inpatients and outpatients.

Midland MRI brings the experience and expertise of 14 radiologists across all sub specialities and access to training and development for DHB radiologists.

Midland MRI has a commitment to investing in the best MRI technology which benefits the DHB to have access to supe-

rior MRI images.

Stage two, the latest addition, was a Siemens Skyra 3 Tesla MRI scanner recently installed in the Anglesea Imaging Centre branch of Midland MRI. Weighing 7.1 tonnes and imported from Germany it is the most advanced MRI scanner in Hamilton.

Midland MRI has had a presence at the Anglesea Medical complex for 15 years and was one of the first MRIs installed in New Zealand and certainly the Midland region. The recent installation saw the MRI move to a new site at Anglesea complex.

Access is via gate 2 entry and attached to the Imaging Centre and Hamilton Radiology.

Chairman Dr Glenn Coltman said the relocation allowed time to build a purpose built facility and upgrade to the powerful 3 Tesla scanner.

The installations are quite complicated with the scanner rooms completely soundproof and copper lined.

On any one day between Midland MRI and Hamilton Radiology there can be up to seven specialist radiologists working and available for clinicians to consult.

Glenn said the 3 Tesla scanned both private patients and DHB out-patients providing a

MIDLAND MRI chairman Radiologist Dr Glenn Coltman convenient alternative to visiting the hospital.

This recent high tech installation shows the commitment of Midland MRI in using the most advanced equipment for MRI scanning leading to faster and higher resolution images.

An MRI scanner uses a strong magnetic field and radio waves to acquire high resolution images of the human body.

The increase in field strength to 3 Tesla provides radiologists the ability to see smaller structures.

The resulting highly detailed images help physicians to make a more confident diagnosis.

The new scanners are considerably quieter and also have a larger internal diameter making the examination more pleas-

ant for patients and allowing larger patients to be comfortably scanned.

The two new sites have been designed with the patient in mind.

Midland MRI performs a comprehensive range of MRI examinations across its three scanners and has optioned each scanner specifically to perform particular scans.

This powerful technology delivers outstanding images in neurological, musculoskeletal, body, oncologic, vascular, cardiac and paediatric imaging.

Midland MRI is also complemented by many fellowship trained and 14 local respected radiologists covering all sub specialities.

Combined with a team of

SANDRA and new Anglesea scanner. postgraduate qualified MRI technologists and dedicated office personnel, Midland MRI has the commitment to deliver an exceptional imaging service.

Operations manager Stephen Butler has been with the company since MRI was introduced to the region and says: “The technological advancements and improved image quality have been quite remarkable.

“It’s even more so when you consider that Wellington DHB does not have a 3 Tesla scanner and one has just recently been installed privately in this region,” he said.

“Access to this powerful 3 Tesla technology has been available to Waikato DHB and its residents for six years and with the expanded service we are quite

lucky to live in this region from a radiology perspective.

“Midland MRI was also one of the first MRI sites in the county to obtain full accreditation with IANZ, and it is great we are still a pioneer in this speciality and so committed to the region,” said Stephen.

Midland MRI CEO Phil Hassall says the project has been huge and very expensive with two scanners in two new locations, but the addition of these powerful new imaging tools is part of the ongoing effort by Midland MRI to use the very best technology available, making critical imaging processes as accurate and comfortable as possible for our patients across both the private and public sectors.

MIdlAnd MRI ltd Strives to provide the highest quality Magnetic Resonance Imaging services in a caring, patient-oriented environment.

Midland MRI is focused on providing patients with immediate access to the highest quality care available, in a professional and friendly environment.

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Midland MRI has two branches designed to service the needs of private and public patients in the Waikato and Midland regions.

Our contact details (Hamilton locations) are now at three convenient locations Anglesea Clinic | Gate 2, 11 Thackeray Street Waikato Hospital | Level B3, Lomas Building, Gate 1, Pembroke St, Waikato Hospital | Level 1, Meade Clinical Centre, Gate 1, Pembroke St, Freephone: 0800 687 674 | Tel: (07) 957 6050 | Fax: (07) 957 6051 | Email: info@midlandmri.co.nz www.midlandmri.co.nz

12

WESTPAC WAIKATO BUSINESS EXCELLENCE AWARDS

WAIKATO BUSINESS NEWS November/December 2015

Business Awards evening sparkles

Porter Group – professional

Leader of the Year

E

Ryan and Jenna Russell receive the award for Professional Services Business of The Year.

Congratulations to the finalists in this year’s Westpac Waikato Business Excellence Awards

veryone attending the recent Westpac Waikato Business Excellence Awards gala evening had something to celebrate.

Just being there was a good start. Brushing shoulders with past awards winners. Watching the expectant finalists and their teams of supporters…the judges and sponsors…Westpac bankers and, of course, Chamber CEO William Durning and his busy team.

Jason Trower receives his Waikato Management School Leader of the Year award from Meshweyla Macdonald.

The shoulder-to-shoulder cocktail party, leading up to the doors being flung open and 600 plus guests and contestants entering the main lounge, was a time for catch up.

So many people to nod to, so many hands to shake, some the first time since last awards night.

As the crowd moved, in orderly fashion, to their tables most everyone was nodding and

smiling at the professional setup.

Two huge screens to assist those seated in the ‘outer reaches’ with visual clarity, tables well-spaced and catering staff on hand for the first call for more ‘water’.

Catering was excellent, from entre to dessert, thanks to the ever on-the-run Montana Catering boss Peter Stark and his crew. Always a night to remember.

Deloitte – Hospitality Tourism

For more information on our events or membership

12429

visit iod.org.nz mobile 021 358 772 email waikato.branch@iod.org.nz

Michelle Baillie, SkyCity receives the award from Greg Harris.

Congratulations Congratulations

the winners winnersof ofthe the2015 2015WWBEA WWBEA to the

Waikato Management School Fieldays Leader of the Year Agri-Business of the Year WaikatoManagement ManagementSchool School Waikato Westpac Westpac Fieldays FieldaysLtd Essential Recycling and CodeBlue Giltrap Agrizone Leader ofthe theYear Year SupremeAward AwardWinner WinnerJason Trower, Leader of Supreme Agri-Business Agri-Business of of the the Year Year Waste Services

Westpac Supreme Award Winner

EssentialRecycling Recyclingand and Essential Waste Services Waste Services

SKYCITY Hamilton Not-For-Profit/Social SKYCITY Hamilton SKYCITY Enterprise of theHamilton Year Social Not-For-Profit/

Not-For-Profit/ Social Enterprise of the Year Enterprise of the Year

Waikato Hamilton Trust Trust Waikato Hamilton Trust Waikato Hamilton City Netball Centre City Netball Centre City Netball Centre In association In association with the with the Waikato branch Waikato branch

JasonTrower, Trower,CodeBlue CodeBlue Jason

Giltrap Agrizone Giltrap Agrizone Ltd Ltd

Deloitte Gallagher Hospitality/Tourism Business Deloitte Deloitte Retail Business of the Year of the Year Gallagher Hospitality/Tourism Business

Hospitality/Tourism of the YearBusiness of the Year

SKYCITY Hamilton SKYCITY Hamilton SKYCITY Hamilton

Gallagher Retail Business of the Year Retail Business of the Year

Amy’s Flowers Amy’s Flowers Amy’s Flowers

Wintec Manufacturing/Engineering BusinessWintec of the Year Wintec Manufacturing/Engineering Manufacturing/Engineering BBC Technologies Business Businessofofthe theYear Year

BBC BBCTechnologies Technologies

Everest Group Health and Wellbeing Everest GroupAward

Porter Group Professional Service Business of the Year Porter Group Porter Group Professional Service Professional Service Essential Recycling and Business of the Year Business of the Year Waste Services

Essential and EssentialRecycling Recycling and Waste Services Waste Services

Waikato Regional Council Emerging Business of the Year Waikato Regional Council

Everest Group Waikato Regional Council Health and Wellbeing Award Emerging Business of the Year of the Year Health and Wellbeing Award Emerging Business HGB

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Waikato Chamber of Commerce and Industry Inc. Platinum Sponsors Waikato Chamber of Commerce and Industry Inc. Platinum Sponsors 10109

WESTPAC WAIKATO BUSINESS EXCELLENCE AWARDS

WAIKATO BUSINESS NEWS November/December 2015

13

SKYCITY – Not For Profit

The Trust Waikato Hamilton City Netball Centre We would like to congratulate all of the 2015 Business Excellence Awards winners and recognise our Volunteers, Players, Coaches, Umpires, Bench officials, Staff, Sponsors, Funders and Spectators whose invaluable contributions make netball so successful each Season.

Trust Waikato Hamilton City Netball Centre CEO Phil Lyons and Monica Leggat receive their award from Michelle Baillie, SkyCity.

Jason Trower announced Leader of the Year From page 1

what they do, thereby helping them to consistently grow and develop,” William said.

Participating businesses also receive feedback from the highly capable judges’ panel, that gives them points to work on for future planning, adding value to their business as well as the region’s economy.”

• Connect to the game, increasing Waikato’s engagement with netball through quality netball experiences; • Win the game, grow our pool of talented athletes and coaches capable of winning at elite level; • Develop a strong and sustainable system for netball delivery in Hamilton.

TrusT WaikaTo

HamilTon CiTy neTball CenTre P O Box 848 Hamilton | P: 07 847 4007 | F: 07 847 4006 E: manager@netballhamilton.org.nz | W: www.netballhamilton.org.nz

JASON TROWER Waikato Management School

LEADER OF THE YEAR

Jason Trower CodeBlue Managing Director Hamilton and Bay of Plenty

CodeBlue Hamilton | 07 838 9390 | 848 Victoria Street, Hamilton

13684

CodeBlue Bay of Plenty | 07 838 9390 | 111 Cameron Road, Tauranga

www.codeblue.co.nz

30449

on the way in which these businesses are run,” said William.

“Businesses that participated in the awards benefited in several ways.

“Those that have made the finals and the category win-

ners have had their business profiles raised; strengthening existing commercial relationships and laying the groundwork for new relationships to develop.

“All participants have benefited from the process of articulating the specific attributes and processes of

As the Winner of the Not-For-Profit/ Social Enterprise Category, the Trust Waikato Hamilton City Netball Centre will use the experience and feedback received from the Business Excellence process as the basis for ongoing improvement so that we continue to:

• Grow our game, creating lifelong members;

14

WAIKATO BUSINESS NEWS November/December 2015

WESTPAC WAIKATO BUSINESS EXCELLENCE AWARDS

Essential Recycling scoops top award

By MIKE BLAKE When your company has already been selected as a finalist in the Westpac Waikato Business Excellence Awards it makes all the effort of entering worthwhile.

Then presenting the slickest submission to the judging panel and opening your business and the books to a pair of experts in the world of commerce is a mind-boggling experience.

In today’s world you don’t mention the word ‘rubbish’ you label things, waste and recycling.

And on the night of the grand awards dinner it was a 29-year-old family company,

built on a strong work ethic and a belief in the recycling industry that took out the top award.

Westpac Supreme Business of The Year went to Essential Recycling and Waste Services, today led by Ryan and Jenna Russell.

Before that the company had been singled out to receive the Porter Group – Professional Services Business of the Year .

This family affair began in 1986 and with lots of hard work, founders, Murray and Barbara Russell developed a sustainable recycling programme that has come to be highly regarded by industry and valued by the Waikato community.

Son Ryan, Commonwealth Games cyclist, entered the company ‘from the bottom’ and learned all aspects of the business before taking the reins in 2009.

“I’ve been fortunate to inherit a strong platform for business growth.

“With an enthusiastic team around me we have consistently refined our business operation, driving towards the ultimate goal of maximising our waste minimisation potential,” he said.

Jenna, who joined the company following a career in corporate communications for Continues page 15

Long-time driver for Essential Recycling, Gerald Canterbury looks on as Jenna and Ryan Russell stand with their trophies from the Waikato Westpac Business Excellence Awards.

Supreme Winner Westpac Waikato Business Excellence Awards 2015 Winner Professional Services Category Westpac Waikato Business Excellence Awards 2015

Located at the Hamilton Refuse Transfer Station 60 Lincoln Street, Frankton Opening hours Recycling Shop Monday - Saturday: 8:30am - 4:00pm Sunday and Public Holidays: 10:00am - 3:00pm

Transfer Station Monday - Saturday: 7:30am - 4:30pm Sunday and Public Holidays: 10:00am-3:00pm

Proudly reducing Hamilton’s environmental footprint.

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WESTPAC WAIKATO BUSINESS EXCELLENCE AWARDS

WAIKATO BUSINESS NEWS November/December 2015

15

Everest Group – Health and Wellbeing Regional Council – Emerging Business

Jacqui Gage-Brown and Kylie Harcourt receive their award from council chair Paula Southgate.

Publisher

Alan Neben Ph: (07) 838 1333 Mob: 021 733 536 Email: alan@wbn.co.nz

Cater Plus’ Paul Hodge receives his award from Everest Group’s Senga Allen.

Westpac Supreme Business

Business News Congratulates all category winners, finalists and entrants in the 2015 Westpac Waikato Business Excellence Awards.

We look forward to seeing you all again next year.

Sales director Deidre Morris Ph: (07) 838 1333 Mob: 027 228 8442 Email: deidre@wbn.co.nz

Editor

Mike Blake Ph: (07) 838 1333 Mob: 027 248 8442 Email: mike@wbn.co.nz

Production and design manager Willem Loots Ph: (07) 838 1333 Mob: 021 055 3102 Email: production@wbn.co.nz

ADVERTISING INQUIRIES Please contact: Jody Anderson Ph: (07) 838 1333 Mob: 027 236 7912 Email: jody@wbn.co.nz Candra Hansen Ph: (07) 838 1333 Mob: 027 836 2226 Email: candra@wbn.co.nz Joanne Poole Ph: (07) 838 1888 Mob: (021) 507 991 Email: joanne@wbn.co.nz

ELECTRONIC FORWARDING Editorial: News releases/Photos/Letters: mike@wbn.co.nz Production: Copy/Proofs: production@wbn.co.nz

Ryan and Jenna Russell receive the supreme award from Lynn Walker, Westpac.

From page 14 techcompanies in Wellington and London, brought a unique and much-needed set of skills to the business.

“We are constantly researching recycling methods, both here and overseas,” she said.

“We have had to diversify the business to continue to grow through significant market changes.”

Essential Recycling and Waste Services employs more than 30 staff, some who have been there since the early days.

Waikato Chamber CEO, William Durning said: “The strength of this year’s entries, coupled by the fact that the judges deliberated long and hard over selecting winners, should give great pride to Ryan and Jenna.

“They are truly outstanding and hardworking Hamiltonians.

“They are really humble but super-talented people and their approach to recycling could change the way these types of businesses are handled across New Zealand and even globally,” William said.

“Their focus on creating value where others would not see it is a constant innovation and they view this as their passion and driving force behind not only business value, but also potential social value.

“They have received the supreme recognition of Westpac Waikato Business of the Year and we congratulate and wish them all the best for the years ahead as a role model in how Waikato business is a key contributor towards New Zealand Inc.’s success,” William said.

Subscriptions: kim@wbn.co.nz Waikato Business Publications Ltd specialises in business publishing, advertising, design and print media services. Waikato Business News has a circulation of 11,000, distributed throughout the Waikato between Tuakau and Turangi, and to a subscription base.

WaikatoBusiness P U B L IC AT I O N S

12 Mill Street, Hamilton PO Box 1425, Hamilton, 3240. Ph: (07) 838 1333 Fax: (07) 838 2807

Congratulations!

Essential Recycling and Waste Services, winners of the Westpac Supreme Award.

Westpac also congratulates all the winners of the Westpac Waikato Business Excellence Awards.

JN13843

Left to right: Ryan and Genna Russell of Essential Recycling and Waste Services and Lynn Walker, Regional Manager Westpac.

Westpac New Zealand Limited.

Westpac Waikato Business Excellence Awards

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WAIKATO BUSINESS NEWS November/December 2015

Wintec – Manufacturing/Engineering

WESTPAC WAIKATO BUSINESS EXCELLENCE AWARDS

Gallagher – Retail Business

Geoff Furniss, BBC receives his award from Wintec CEO Mark Flowers.

THANK YOU! Ryan and Amy Henwood of Amy’s Flowers receive their award from Simon Graafhuis.

Fieldays – Agri Business

WINNER Retail Business of the Year 2015

Andrew Giltrap receives the award from Nick Dromgool.

Waikato Management School Leader of the Year Award Jason Trower, CodeBlue and VO2 Westpac Waikato Business Excellence Awards 2015

Waikato Management School wishes to congratulate Jason Trower, owner of CodeBlue Hamilton/Tauranga and V02 Web Design in Hamilton, who has been named as Leader of the Year at the Westpac Waikato Business Excellence Awards 2015.

Jason prides himself on the strong family environment he has built up around the 50 staff employed at CodeBlue, and his focus on developing a high-performing team with the skills to deliver world-class services to customers. “I’d like to think that with all the companies I’ve been involved with, I bring a great deal of enthusiasm backed up by solid decision-making and logic.”

In association with:

As a Triple Crown international business school, Waikato Management School is proud to be the official sponsor of the Leader of the Year Award.

Set yourself up for a bright business future with our highly practical range of bachelors and postgraduate degrees, as well as our corporate and executive education programmes.

Visit management.ac.nz or call 07 838 4477.

WAIKATO BUSINESS NEWS November/December 2015

Why you need cloud accounting CLOUD TECHNOLOGY IS FUNDAMENTALLY TRANSFORMING ACCOUNTING.

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one are the days of hand written journal books, shoe boxes full of records and add strip calculators.

Time consuming manual tasks such as, inventory management, payroll, cash flow forecasting and budgeting are being shifted into easy to use, integrated cloud applications.

Today we work with real time data enabling us to work alongside clients (from healthcare to agriculture) and make informed decisions as and when events occur.

Key performance indicators that provide insight into how the business is performing enables businesses to focus on key drivers and maximising business performance.

We see clients achieve ultimate business goals faster and in a more cost effective way.

This allows us to work with clients on value-adding advisory issues rather than routine data processing.

As a result, accountants are no longer acting in a stereotypical capacity where financial statements were produced 12 months after the end of the financial year when the user already has planning capabilities in place for the future.

For example, more and more clients are engaging us to provide an outsourced CFO

Taxation and the law >

function or a virtual finance function where tasks such as coding, accounts payable and receivable, board reporting are completed through the use of cloud technologies.

This significantly derisks the business from being dependant on a singular or small internal finance team.

Clients benefit from having regular advice and interaction from an independent perspective.

Clients are also easily able to benefit from a broad range of services and expertise, rather than a basic accounting function.

The client can then focus on important strategic decisions and getting on with operating their business.

Drilling down to specific benefits, today’s modern approach allows: Cost savings Various cloud-based tools can cost as little as $10 per month and provide the automation of various business process and data analytics.

This can hugely reduce your expenditure by reducing or eliminating time spent on many accounting tasks.

Use of real time data The cloud allows for the real time tracking of business income and expenses.

Therefore you and your advisers can access current information to have informed conversations around what this month’s performance is

BY HAYDEN FARROW

Hayden Farrow is a PwC Director based in the Waikato office Email: hayden.d.farrow@nz.pwc.com telling us, how key performance indicators have trended and what action needs to be taken to improve the business.

Personalisation The multitude of applications now available to automatically sync to your cloud accounting software allows you to build an accounting ecosystem tailored to your business needs.

Think of your cloud accounting software like

your smart phone: out of the box it is a valuable phone, camera and internet browser, but after downloading your favourite apps the value and convenience of your smart phone increases dramatically.

Cloud accounting is the same; it allows you to create an accounting system that fits your business requirements.

Flexibility The Cloud allows you to access your accounting information anytime, anywhere

and from any device you have set up. It also allows multiple users across multiple devices so that your employees can update the company’s accounts at any point.

Data security Cyber security continues to increase as a threat to businesses in New Zealand and across the globe.

When you are a business owner, you likely don’t have the time to spend understanding and implementing the lat-

est cyber security firewall.

Cloud providers include online identity management, activity monitoring, risk management tools and encryptions as part of the service to help reduce the risk to your business.

The fundamental shift to cloud accounting provides challenges to business but also a huge array of opportunities available to those that embrace and drive the change.

If you own or work in an SME we highly recommend exploring how cloud accounting can provide benefits to your business.

The comments in this article of a general nature and should not be relied on for specific cases. Taxpayers should seek specific advice.

‘Tis the season to be jolly

Ensure your team knows the rules around the office party From DIANE HALLIFAX Everest Group With the silly season fast approaching, many organisations are beginning to plan their work Christmas parties.

The end of year bash can be a great way to boost your team’s morale, celebrate a year of hard work and provide an opportunity for connections to be formed within your team outside of the work environment.

With this in mind, it is also important to remember that as an employer you are responsible for the health and safety of your employees –whether the party is on or offsite.

You also need to ensure you are acting in good faith and not discriminating under the Human Rights Act. Here are some steps you can take to minimise the risks: Discrimination and Sexual Harassment Ensure that all employees

are invited party as a matter of good faith and also to avoid any complaints of discrimination. It is important to extend invitations to employees on maternity or paternity leave and it may also be appropriate to invite those on sick leave depending on the nature of their illness.

There should be no requirement to attend the party. When the party takes place out of office hours, you need to consider that your employees may have other responsibilities which may prevent them from attending.

If you run a Secret Santa, be clear on the rules for the gifts.

For example you may need to state that the gifts must not cause

offence or be sexual in nature.

It is important to ensure that acceptable behaviour is outlined to all employees before the party takes place and policies around bullying, sexual harassment and discrimination are made clear – including the consequences.

Ensure you have clear guidelines around acceptable standards of behaviour. It is important to state that excessive alcohol consumption, fighting and the use of illegal drugs will not be tolerated and may lead to disciplinary action.

Catering Ensure that all catering is Continued on page 21

Avoid the dentist’s drill!

Introducing the KaVo DIAGNOcam Simply avoid it by spotting holes in your teeth early enough with the new diagnostic technology called the “DIAGNOcam” - available at Old Villa Dental.

DIAGNOcam

uses Digital Fibre-Optic

Transillumination which is completely radiation free and helps the dentists detect caries, cracks and defects on teeth that the naked eye simply cannot see.

“The earlier decay and cracks are detected, the less invasive the treatment needs to be for patients. This saves the patient money in the long run and I don’t need to drill as often”, says Dr. Henk Eksteen at Old Villa Dental.

If caries is detected at an early stage, the defect can be repaired either through the right nutrition and the application of a fluoride gel or sealed with a special type of plastic or, if necessary, painlessly removed.

All you need to do is to see your dentist at the Old Villa Dental regularly for your annual maintenance appointment. Skipping your dental maintenance appointments, especially when you experience pain or when teeth break may have unnecessary and expensive consequences. Be kind to yourself by avoiding problems with regular visits to the dentist and as soon as you realise something is not quite right in your mouth.

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The DIAGNOcam is: • Simple: Light that shines through the tooth reveals carious spots • Safe: DiagnoCam is completely radiation free • Reliable: Patient images are stored to track caries over time

Call the team at Old Villa Dental to schedule your DiagnoCam appointment today - 0800 142 717

0800 142 717 0800 142 717 www.oldvilladental.co.nz 24 Grey Street, Hamilton East, 3216

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WAIKATO BUSINESS NEWS November/December 2015

‘Sitting disease’ is not a joke experts are waiting to help WE CAN ALL BE FITTER THAN WE ARE, HAVE MORE CREATIVE MOJO THAN WE’VE GOT AND LIVE LONGER THAN WE MIGHT BECAUSE SITTING DISEASE IS NOT JUST A JOKE.

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e all realise that active jobs involve some risk; witness the incredible screeds of workplace Health and Safety regulations.

But fair go, how can sitting hurt you?

Medical research has confirmed what many of us have felt like for a long time…that we are sitting way too much.

A flexible chair that will support you and allow flexing and movement is a good step in the right direction.

But there is a lot more to it.

Read what some respected medical experts say: The American Medical Association (AMA) agrees that sitting for extended periods of time can be bad for personal health. Their newly adopted policy recommends businesses offer alternatives, including standing desks.

Sedentary lifestyles increase the risk of cardiovascular disease. “For people who sit most of the day, their risk of heart attack is about the same as smoking”

Martha Grogan – Cardiologist Mayo Clinic.

Excessive sitting impacts

our bodies’ metabolic system.

“Today our bodies are breaking down from obesity. High blood pressure,diabetes,cancer, depression and the cascade of health ills and everyday malaise that come from what scientists have named sitting disease”

James Levine, MD,PhD

Prolonged sitting can result in lower levels of alertness, in inattention and general discomfort due to the reduced blood flow and oxygen to the brain.

We try to make changes to our posture but this doesn’t provide adequate blood flow to seriously relieve the discomfort.

“We’ve become so sedentary that 30 minutes a day at the gym may not counteract the detrimental effects of 8,9,10 hours of sitting.”

Genevieve Healy, PhD

The obvious remedy to sitting disease is periodic standing but of course we still have to do our jobs.

Standing is like walking; it increases energy, burns extra calories, tones muscles, improves posture, increases blood flow and ramps up metabolism.

Standing while you work

engages your back muscles which results in reduced musculoskeletal problems such as back and neck pain. Increase in calories burnt helps maintain healthy body weight.

You feel more energetic and creative, less tired and stressed due to the increased blood flow to the brain created by body movement.

When your muscles flex regularly through periodic standing, this supports healthy blood flow, helping to keep blood sugar levels regulated, keeps blood pressure lower, reducing the risk of diabetes and heart disease.

The business gains from higher productivity because of higher levels of engagement and focus, an all-round healthier more collaborative team and staff satisfaction.

Companies that make this sort of investment in their staff health and wellbeing become places of choice to work and quality staff are recruited and retained.

A recent study published by the Centre for Disease Control and Prevention confirms that adjustable sit-to-stand products are an effective solution. You can instantly sit or stand as you choose while remaining actively engaged with your computer.

Really, our own bodies tell us what we should be doing.

Over the last two years there has been a seismic shift in workspace design, with

DESIGNER Tania Hogg takes a stand. emphasis on the health of our staff. Perceptive management is appreciating the fact that healthy staff are more productive.

Providing easily heightadjustable desks is becoming a key factor in making the workplace one of choice.

As with any revolutionary change, everyone gets on the wagon so it can be difficult to sort the good from the not-sogood.

One of the guidelines for effective sit-stand recommends standing about a quarter of

your time, changing frequently.

This is a lot of activations so it makes sense to discuss your needs with someone who has hands-on experience and is knowledgeable about the technical aspects.

As with any mechanical device, quality components and long-term reliability is important.

Are the gearboxes built for extended frequent use?

Are electric motors suitably load-rated to minimise risk of burn-out?

Does the speed of actuation

INSTANT SIT-STAND 20

minimise timewasting slow movement?

There are multiple-user systems now becoming available that can incorporate fixedheight, crank adjustment and immediate sit-stand into the same layout .

This interchangeability future-proofs the investment to cope with changing staff requirements.

This is a whole new world of human consideration and office effectiveness.

Now is the time to talk to the specialists.

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WAIKATO BUSINESS NEWS

November/December 2015

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A decade in Hamilton for top structural engineering firm HOLMES CONSULTING IS CELEBRATING 10 YEARS OF OPERATING IN HAMILTON, OVER WHICH TIME IT HAS GROWN TO BECOME THE LARGEST STRUCTURAL ENGINEERING FIRM IN THE CITY.

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he national firm now employs 25 staff in Hamilton and has worked on a number of high profile local projects including The Base, Waikato Hospital redevelopment and the Centre Place redevelopment, as well as various rural and agribusiness projects from warehouses to state-of-theart milking sheds.

Jeff Matthews, Holmes Consulting’s recentlyappointed business manager in Hamilton, says the 10th anniversary is a noteworthy milestone for the office, which started from small beginnings in 2005 following the acquisition of existing firm Warren Clarke Limited.

“We have worked hard to build up a strong client base in Hamilton during our decade here, which has resulted in us being appointed to work on key projects for notable property owners including Tainui, The Warehouse Limited and Waikato District Health Board. We are now taking the opportunity to celebrate our successes and are looking forward to even bigger things in the coming

decade.”

Major Hamilton projects Holmes’ work in Hamilton over the past decade has encompassed various facets of structural engineering including design and construction observation.

A key example is the Waikato Hospital redevelopment, which commenced in 2005.

The firm’s construction observation role involved closely monitoring the building project and ensuring it was carried out in accordance with its designs; for example ensuring the correct reinforcing steel was installed before the pouring of concrete.

Holmes’ structural engineers spent time on the hospital site during construction to ensure its drawings were interpreted correctly across six individual building projects.

These included an 800-bay car parking building, a new entry building, the 30,000m2 Meade Clinical Centre, a new emergency department, older persons services unit and neonatal intensive care unit facilities.

These were all new build-

ings, with the exception of the neonatal unit, which was housed in an additional floor built on to an existing building.

The hospital’s redevelopment presented the firm with several challenges, principally around the requirement to keep the hospital operating for the duration of the project.

This required Holmes to carefully plan a four-stage programme of works, in order to minimise disruption for patients and staff.

The team had to use creative solutions in some cases – for example, in planning the construction of a new floor for the neonatal unit, the decision was made to pre-fabricate as much of the build as possible, in order to reduce the noise and nuisance levels.

Another stage of the project required closing off the ambulance bay, so a hole was cut in part of an adjacent building to allow ambulance access.

Holmes also counts The Base among its key successes in Waikato.

As the complex’ designer, the company oversaw the structural engineering design from initial concepts right through to the site works for the three-stage design and construction of Te Awa. A key challenge with the project was the requirement to implement a structural bracing system which could resist earthquake

WAIKATO hospital redevelopment. loads, while ensuring the concourse and retail spaces were relatively free of columns which would impede customer movement.

The mall was also designed to accommodate first floor retail if required in the future, with no major reconstruction needed.

Incorporating this capability, which is not noticeable to customers in the centre, was a major success for Holmes.

An international team of specialists Jeff Matthews, who relocated to Hamilton from Auckland in January, joined Holmes Consulting in 2004 and leads the structural engineering design team in Hamilton.

During his career he has worked on numerous public works buildings includ-

ing Hobsonville Point schools (primary and secondary) in Auckland, hospitals (Waikato, Middlemore and Christchurch) and prisons (Auckland Regional Women’s Correctional Facility).

He also worked as a structural specialist with NZ Fire Service Urban Search and Rescue (USAR) during the 2011 Christchurch earthquakes.

Jeff is president of the New Zealand Concrete Society, an industry group which facilitates the sharing of knowledge sourced from participation in concrete and construction developments around the world.

He is also a Chartered Professional Engineer and a member of the Institute of Professional Engineers of New Zealand.

Holmes Consulting Hamilton recently farewelled Alan Park who, after 15 years with the company, is taking up a new role as CEO of Robinson Seismic, which manufactures base isolators.

Among Alan’s projects during his career with Holmes is the structural engineering for Ratcliffe River House by Fairfield Bridge, which features 21-metre deep foundation piles.

Holmes Consulting has five offices in New Zealand and an affiliated office in San Francisco.

Its structural engineering services include building design, seismic retrofits and earthquake engineering, building performance analysis and enhancement and bridge design. www.holmesgroup.com

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HR MANAGEMENT AND RECRUITMENT

WAIKATO BUSINESS NEWS November/December 2015

New director for Are you aware of your recruitment options?

TGH board WAIKATO-TAINUI TE KAUHANGANUI INC., THE TRIBAL PARLIAMENT OF WAIKATO-TAINUI HAS ANNOUNCED THE APPOINTMENT OF EXPERIENCED HAMILTONBASED DIRECTOR TANIA SIMPSON TO THE BOARD OF DIRECTORS OF TAINUI GROUP HOLDINGS (TGH), THE INTERGENERATIONAL INVESTMENT ARM FOR WAIKATO-TAINUI.

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atience Te Ao, chair of the tribe’s appointments committee, says Tania will bring extensive governance experience and a strong Maori development perspective to the TGH board.

“While serving in a governance capacity on a wide range of iwi and commercial entities, Tania has always held on to a strong vision for iwi development and recognising Maori values within business,” Patience Te Ao says.

Governance roles held by Tania over the past 20 years include government, iwi and private sector entities including the Crown Research Institutes of AgResearch and Landcare Research.

She served on the Board of Mighty River Power for more than 13 years and was appointed as the first Maori director on the board of the Reserve Bank of New Zealand in 2014. She is a member of the Waitangi Tribunal and sits on the board of Global Women NZ. Tania has Tainui tribal affiliations through Ngati Raukawa and Ngati Maniapoto and has

previously served on the board of the Waikato-Tainui College for Research and Development among a number of other tribal connections. After serving Waikato-Tainui in other capacities Tania is encouraged by the opportunities for TGH to make a positive impact for all 67,000 tribal members.

“This is a good time to be joining the TGH Board. TGH has built a strong foundation over the past 15 years,” said Tania. “As a result of this hard work there are many commercial opportunities for the tribe to continue to build a prosperous

future for the present and future generations of Waikato-Tainui.”

Her appointment has been welcomed by TGH Chairman Sir Henry van der Heyden.

“We are delighted to have a director of Tania’s calibre join the TGH Board. We welcome Tania’s perspective as an experienced director, as well as her involvement in tribal development and she brings further diversity to our Tainui Group Holdings Board,” Sir Henry says.

The appointment also brings the TGH Board up to its full complement of six directors.

Tis the season to be jolly From page 17 prepared and served safely and food is adequately covered before being served.

Before the party, check dietary needs and restrictions and ensure that alternatives are provided.

Alcohol Make sure you provide nonalcoholic beverages and offer plenty of water.

Have someone responsible for serving the drinks so that they can gauge when they think someone has had enough.

Provide low alcohol options and avoid shots, spirits or cocktails.

Ensure that everyone is legally able to consume alcohol and be mindful of employees under the age of 18.

Issue advice in advance about not drinking and driving after the

Christmas party and provide a phone number for a taxi company to ensure everyone gets home safely.

The morning after If your party is on a week night, be clear about your expectations regarding absence the next day. Ensure that all staff know the extent to which you will be lenient about coming to work late and that if your expectations are breached, disciplinary action may be taken.

Have fun!

Although there is a lot to consider before and during an office Christmas party, it is important to ensure that everyone, yourself included, has an enjoyable time.

The party is a great way to celebrate success with your team and also put a full stop on the business year, so be sure to enjoy it.

TODAY THERE ARE MANY OPTIONS AS TECHNOLOGY HAS CREATED AND ENABLED US TO FIND, ATTRACT AND RECRUIT IN NEW WAYS.

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t Lawson Williams we believe the decision on how you can and should recruit must be dependant on the assessment of the position for which you are recruiting.

We consider four factors.

Number 1: How critical is a role to the business or the risk and cost of not having a position filled.

Work force planning enables businesses to align their recruitment needs with current and future strategy.

It provides assessment of the importance of positions and the risk to the business should a role not be filled. The level of risk will determine whether you should consider a proactive or reactive approach to recruitment.

Let’s face it, most New Zealand companies regardless of risk to the business approach recruitment reactively; only recruiting once a resignation has been received which will speed up the time to fill or even remove the need to go to the market.

There is, however, so much that can be done to prepare for replacement of critical roles.

The first should be the development of existing staff to backfill these roles. If this is not possible there are other proactive recruitment strategies available that can shorten the time a role is unfilled, for example the development of candidate pools or pipelines.

Aligned with this is the development of a stronger employment brand to ensure that potential employees view your business positively and as a possible employment opportunity in the future. Your website is a good place to start in employment brand development.

For less critical roles, you can most likely recruit reactively by using standard recruitment processes.

Number 2: The availability of skills and talent in the market.

We have all heard about and experienced the varying availability of skills in the market.

There is no doubt that there are severe skills shortages in some sectors in New Zealand and internationally.

There is also the recognition by organisations that high calibre

employees are desired which has generated what is often referred to as the “war for talent” Number 3: The internal resource or expertise you have available to manage the recruitment process.

Often the larger the business the greater your internal recruitment expertise or resource.

Number 4: Your recruitment budget.

Lawson Williams is a recruitment solutions specialist operating for 23 years in New Zealand and with an office in Hamilton since 2008. They recognise that no two roles are the same and each business has its own recruitment needs and resources.

As a result they develop recruitment processes and sourcing strategies that fit with the positions you need to recruit and the resources you have available.

The Waikato consulting team, Brigitta Warren, Shaun Levings and Lindy Malcolm are dedicated to working with Waikato businesses to deliver improved recruitment outcomes and value for their recruitment investment.

Lawson Williams Waikato consultants: Lindy Malcolm, Brigitta Warren (manager), Shaun Levings.

Lawson Williams Specialist recruitment solutions in the Waikato. any’s Recognising that it is not people alone that are a comp ms greatest assets, but the ‘right’ people, Lawson Willia have, since 1991, developed innovative processes and systems that source and deliver the ‘right’ people, no matter what the match required.

It is the reason we started with a focus on specialised truly recruitment in six key areas. Twenty years on we have in honed our skills and become a recog nised authority all these sectors.

It is the reason why we invest time and effort in building client relationships, to better understand your business, your culture, your goals and challenges; better meet your needs.

And it is the reason why our Hamilton office continues to grow with Brigitta Warren, Shaun Levings and Lindy Malcolm helping your business to be more successful.

We can’t think of a better way to help deliver the ‘right’ people to your business. www.lawsonwi lliams.c o.nz Hamilton Office 298 Barton Street, Hamilton Phone: 07 854 3716 Mob: 021 335 341 Email: brigitta@lawsonwilliam s.co.nz

ManUfactUring & OperatiOns

• Lean • sUppLy chain & prOcUreMent • technicaL & cOMpLiance • engineering & infrastrUctUre • saLes & Marketing

HR MANAGEMENT AND RECRUITMENT

WAIKATO BUSINESS NEWS November/December 2015

Drake specialists eliminate guesswork BUSINESS PEOPLE FACE MANY NEW CHALLENGES TODAY.

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hese challenges include keeping up with the sheer proliferation of technologies and having to do more with less people and resources.

Fundamentally, however, the biggest challenge for many organisations is ensuring they have the right people in the right roles, and for individuals ensuring that they are in a role where they can thrive, working with people who share the same values to achieve a common purpose.

During the recruitment process much emphasis is placed on understanding a candidate’s knowledge, skills, ability and interest.

These factors dictate desire and capability for doing a given job.

So why is it that we can still be miserable in jobs that we are completely capable of and even interested in doing?

The missing factor, often neglected, is that of personality fit.

Your personality style is the most influential factor on your behavioural preferences and tendencies at work and in all other facets of life as well.

According to Kurt Einstein, “87 percent of job failures are due to personality, not ability.”

It is important that both the organisation and the employee know what they want to get out of a job. After all, you can’t simply force someone to do something if they do not want to.

You might get a short term change in behaviour as some will do what you want in order to keep their job or to avoid negative consequences, but because they won’t really put their heart into it, the change will not be sustainable or increase engagement.

While many hiring managers know the skills and experience required for a job, understanding the motivations of individuals and why they behave on the job a certain way, still remains a mystery for most people.

This is where the use of behavioural profiling can be of immense value to both employer and employee. Psychometric personality assessments provide scientific, accurate, reliable and practical data that has led to many “aha” moments for thousands of individuals.

A key challenge during recruitment is differentiating candidates who do well in interviews from candidates who will do well in the actual position.

Often they can be mutually exclusive.

The goal for any recruitment strategy should be to attract a top performer who will reach a higher level of productivity in a shorter time-frame and ultimately, stay with your company for a long time.

Behavioural profiling can help to drive positive change throughout the employee lifecycle – from attracting and hiring the right people in a scientific way, to helping employees to perform and grow to their full potential, to assisting managers in understanding their employees and how to improve team effectiveness.

To fully take advantage of its benefits, behavioural profiling, like all other human resource management activities, must be aligned with corporate strategy and vision.

Contact our specialist team at Drake on solutions@drakeintl. com or 0800 840 840. We will help you take the guesswork out of predicting performance, personality and behavioural compatibility with the job at hand.

2015 has been another fantastic year for Asset Recruitment.

Our superior market knowledge and relationships help us deliver you exceptional results We are a passionate and dedicated team of recruitment professionals who have a strong commitment to delivering you outstanding results.

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We offer you a diverse and comprehensive range of recruitment services.

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Temporary | Permanent | Executive | Industrial 07 839 3685 | www.assetrec.co.nz

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22

WAIKATO BUSINESS NEWS November/December 2015

Marketing doesn’t end when customers are dead A designer custom coffin for people who want to make their final exit in grand style when they’re six feet under was the overall winner of this semester’s Marketing Trade Show at Waikato Management School, held recently.

The team of marketing students behind the product, ‘My Eternal Space’, said they thought a personalised casket would appeal to older people who are open-minded and want to express their individuality at their funeral.

Far from being morbid, the concept hugely impressed the judges.

The girls exhibited a selection of coffin designs they might offer, such as one decorated with New Zealand seashells, a blinged-up jewel-encrusted coffin, and a pink coffin with bow ties.

“Most people were quite shocked when they first heard about our idea; it was a bit controversial; but after talking to us they soon changed their mind and thought it was really cool,” said team member Elly Moody who is studying for a Bachelor of Management Studies degree at the University of Waikato. The Marketing Trade Show is a twiceyearly event that involves about 230 first-year marketing students, and is a final practical assignment for the paper MKTG151 Introduction to Marketing. This semester students were asked to come up with product ideas aimed at retired people, but not to assume that all older people are sedentary and boring. They were asked to think of products

that would allow retirees to pursue active hobbies and interests, or solve everyday problems that would improve people’s quality of life.

“A custom coffin also removes the stress from family members of having to make that decision after their loved one has died, because it’s all been taken care of already,” said Elly. “We would also store the coffin for people

until they needed it, because it’s not the type of thing you want hanging around in the basement!”

The other team members of My Eternal Space were Gemma Mecchia (top right; Bachelor of Management Studies); Kaydi O’Connor-Stratton (bottom left; Bachelor of Electronic Commerce), and Brittany King; Bachelor of Communication Studies.

Becoming a community citizen From page 3

I am thrilled.

Talking of combinations I particularly like the way The Icehouse has become a mix of private enterprise, undertaking public good and with many staff who are volunteers.

It reflects what it is known as - a business hub, a porous place, where people network, connect, learn and stick around for what is next.

These types of organisations are attractive to the younger generations. They like its public good, yet enterprise-driven spirit. Money matters less.

I like that too.

Reading this you will ask yourself what can I do to be a better community citizen?

Here are some thought starters: 1. Connect your business to the local school.

2. Partner with a charity that is aligned with your values.

3. Give your time as well as your money.

4. Help the charity understand what private enterprise can do.

EARLIER THIS YEAR WE SAW BURTON AND ASSOCIATES, A NEW IT RECRUITMENT COMPANY, LAUNCH IN WAIKATO. WE TOOK MANAGING DIRECTOR PHIL BURTON ASIDE FOR A CHAT ABOUT THE OVERALL START UP EXPERIENCE. Q - We noticed that you started your new company Burton and Associates from scratch earlier this year.

Generally, what was experience of the Waikato business community?

PHIL - It was a really great experience. I didn’t expect the level of cooperation and assistance I received.

Almost everybody I spoke to was helpful and either offered assistance or pointed me in the right direction.

Without that assistance and encouragement, it would have been much more of a struggle.

I spent most of my business career in Auckland and I doubt I would have got the same level of support.

The Waikato business community is not only alive and well, it is also very supportive and generous.

Q - How did you get started?

PHIL - Having identified what I perceived to be a gap in the market, I did quite a lot of research to confirm that.

That took a couple of months and from there I built a business plan and a financial model.

The first thing I did was take it to an accountant. A friend had recommended GW Scott & Associates in Cambridge so they were my first stop.

They evaluated it in detail and suggested that from an

accounting perspective it looked like a very good proposition.

They set up Xero for me, did my bookkeeping for the first few months and then provided Xero training, all of which was invaluable.

They also suggested I talk to Rocketspark, a local web site development company for help in developing my website.

Q – Did you get support and advice at the first contact?

PHIL - Absolutely, and one step led to the next.

The contact with Rocketspark was another encouraging step but better than that, it made a difference to the financials before I even started.

I had allowed $3k in my first year budget for website development but after my first discussion with Greg Wallace at Rocketspark, I put a line through that spend and replaced it with a monthly fee.

The Rocketspark product put the power and capability to develop a website in my own hands.

Over the next couple of weeks, I worked on building the web site myself and whenever I ran into difficulties or needed advice, they were right there.

Somewhere along the way, somebody suggested that I contact the Cambridge Chamber of Commerce and that too was

helpful and encouraging.

The CEO Tania Witherford met with me at short notice and was enthusiastic and encouraging.

She suggested that I contact Kaz Dezign about developing some graphics for the website and business cards etc.

That was critical step.

A colleague in Auckland had recommended I source this capability from the Philippines at a very low cost but my first session with Karen May at Kaz Dezign sorted that out. They spent more than an hour with me talking about my business, what I wanted it to be, what sort of image I wanted to project, who my target audience was, what colours I favoured etc.

Within a week they had created eight options for logos and associated design collateral and another hour with them and we had that sorted for the website build and production of business cards.

Q - Why did you choose a local organisation over a potentially much cheaper overseas resource?

PHIL - I reasoned that this was the community I wanted to do business in and it just seemed right to use local people.

But, more importantly, I didn’t see how somebody Contined on page 23

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a $billion.

Discouraged I ask : “Who is the CEO of Watties?”

Again a stony silence.

No one knew.

Here is their biggest employer, been there since 1934 paying growers, paying employees, giving donations, yet these community leaders knew nothing of the company and made no effort to meet and learn of the company requirements and future.

What would have happened if instead of Heinz closing Melbourne it had closed the Watties Hastings factory.

Uproar!

“Heartless multi nationals” would have been shouted at these suited international managers.

I was furious.

When Bernie Crosby and I decided we wanted to do something together for Waikato we latched onto the idea of increasing the leadership capacity in the region.

We approached the University of Waikato Business School and were delighted with its interest.

The result is the Community Leadership Foundation (CELF) which is a partnership between private citizens (Bernie Crosby, John Cook and David Irving) and the Waikato Business School, whereby we contribute to the purpose of significantly increasing the leadership capacity right across the spectrum of the region, town and country, young and old, rich and poor, all races, public, private and voluntary… silos.

Better still, successful private and public organisations have each put forward $25,000 to pay for one of their staff to go on the programme as well as one person from a voluntary not-for-profit organisation of their choice.

More, those funders will take a supporting interest in the progress of the person chosen and their charity. This is a true community combination.

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WAIKATO BUSINESS NEWS November/December 2015

Burton and Associates tells how it was setting up business in Waikato From page 22 sitting at a desk in Manila, Mumbai or even Auckland could have had the same level of engagement and come up with something that encapsulated what I wanted to present to the market.

Yes, it was more expensive but it was money well spent and, for me, represented excellent value.

That recommendation from the Cambridge Chamber of commerce was one of many helpful pieces of advice I received. They invited me to attend sessions in Cambridge where I met other local businesses and was able to identify rewarding opportunities.

Their sessions in partnership with local firm Lewis Barristers and Solicitors on Health & Safety proved invaluable.

Tania also suggested I join the Waikato Chamber of Commerce and through that I met CEO William Durning and was able to attend more useful seminars and make valuable business contacts.

I took the graphics that Kaz created for me and had a quick chat with WBN and a week later, we had an excellent article in WBN. That was instrumental in our quick growth as we had several inquiries from organisations that developed into good lines of business.

Q - How did you go about finding offices?

PHIL - Yet again, through

contacts. Initially I worked from my home office but I had joined the Waikato Branch of the Institute of Information Technology Professionals and local chairman, David Hallett of Company-X had office space in the Soda Inc shared office space in Hamilton and he suggested I investigate that.

A week later, there I am, in the co-working environment with all the office facilities I could want and at a fraction of the price I had imagined.

That has worked outstandingly well. For a modest fee, I get a desk, high speed internet, all the printing I can use, access to meeting rooms and a great reception service and almost unlimited business networking opportunities. Very impressed.

Q - Any issues with technology?

PHIL - Of course. After 30 years in the IT industry, I expected nothing less. I had issues upgrading to Office 365 and anybody that has dealt with Microsoft knows how frustrating that can be.

Add to that I was attempting to integrate my CRM tool with O365. Luckily for me, one of my clients offered to help. Penny Covic at SkyPoint Technologies was really helpful. One of their techs was on the phone within hours, set up an appointment and after an hour there, I had my O365 upgraded and a new version installed on my PA’s laptop and

23

both connecting seamlessly to my CRM. Painless, quick and excellent value.

Then, of course, there was internet speed. From my home office, the best Spark could deliver me was an average of 7.6Mbps download so I spoke to another client of mine, Lightwire.

Lightwire is a local ISP and network provider. The long and the short of it was that within a week I was connected to their rural broadband service with an average download speed of 23Mbps.

They under-promised and over-delivered, you have to love that these days.

Q - Burton and Associates has been helping Waikato businesses recruit IT people for nearly a year now, what would be your advice to anybody else thinking about starting a business in Waikato?

PHIL - That’s easy: Join your local Chamber of Commerce, Ask your accountant for advice Reach out – to any and everybody. Just about everybody you talk to will be helpful and supportive.

Advertise in WBN, obviously.

Without the assistance and encouragement I received from the Chambers of Commerce, WBN, RocketSpark, SkyPoint, GW Scott & Associates, Kaz Dezign, Soda Inc. and Lightwire, I wouldn’t have been able to make this as successful as it has been.

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WAIKATO BUSINESS NEWS November/December 2015

Standing by for a great summer 1.

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2.

3.

1.

Placemakers designer Sam shows off one of his plans standing in the heart of an onsite show kitchen.

2.

Outdoor setting with umbrella and weatherproof seating and table.

3.

Placemakers staff share their knowledge in organised seminars.

4.

Ready for the lawns…large and small…ride on mowers and those which need a gentle push.

5.

New office layout creates a better team environment.

6.

A fine line-up of barbecues from portable to six burner models.

7.

The very latest in garden sheds. Made of heavy gauge moulded plastic and coloured aesthetic brown to blend into the garden, these are cool lock up sheds with shelving included. The section of pool fencing is another in-stock item at Placemakers.

8.

It’s never been easier to pick up your building materials than from the covered drive-thru at Placemakers.

9.

Fully-equipped and clearly marked aisles make it easy for customers to select the gear they need.

4.

WAIKATO BUSINESS NEWS November/December 2015

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Sat: 8am to 4pm, Sun: 9am to 3pm Drive through for all building materials.

New shelving throughout the store.

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New office spaces for increased workflow.

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WAIKATO BUSINESS NEWS November/December 2015

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WAIKATO BUSINESS NEWS November/December 2015

27

Longstanding support for Hamilton L silly-season applauded ocal printing company Vivid Images has this year been applauded by the Hamilton Christmas Charitable Trust for its longstanding support for the city’s Christmas activities.

This year marks the eighth in a row that Vivid Images has contributed printing services to the Trust’s three renowned Christmas events, making the company one of the Trust’s most longstanding supporters.

“For nearly a decade, Vivid Images has provided printing services free of charge across Carols by Candlelight, New Zealand’s Biggest Christmas Tree and The Hamilton Christmas Parade,” Trust event manager Karen Watkins said.

“Every year for eight years they have printed the huge banner around Hamilton’s Christmas tree in Garden Place.

In more recent years they’ve printed banners for the Carols event, vehicle signage, general signage, and, float signage.

“To put things in perspective, last year alone they offered in-excess of $6000 in printing. And this year looks to be no different.

“They are an excellent example of a company that generously offers their expertise for the good of the Waikato region during the festive season.”

Vivid Image's managing director Michael Kingdon said there’s a sense of pride that comes with being a part of the Trust’s three Christmas events.

“Christmas is a time for residents of Hamilton and surrounds to come together and reflect on the year, celebrate the city and also the season,” he said.

“It’s always fantastic to see the Waikato community out enjoying Carols by Candlelight, New Zealand’s Biggest Christmas Tree and The Hamilton Christmas Parade. And it’s satisfying to know you’ve contributed in some way.”

“But it’s not just us that contribute. It’s important that residents know there are countless wonderful Waikato businesses giving thousands of dollars in sponsorship to help make Christmas even brighter for people in the region. And it’s our privilege to do so.”

Mrs Watkins said there is a significant number of Waikato

businesses involved with the three Christmas events in various capacities each year for which the Trust is “tremendously grateful.”

“Some enter a float. For instance, CareVets has a float each year, and is supporting our Pirate Ship float.

“Other companies provide discounts for materials or the cost of their work.”

“Waikato Security is providing the vehicle for the corporate clowns team at the parade, FujiXerox is assisting with photocopying, Waikato Toyota

supplies most of the Trust’s tow vehicles, and Resene is providing the paint for some of the Trust floats.

Karen said this year First Credit Union is the 2015 naming-rights sponsor for the parade and the carols events.

“We still need businesses to sponsor existing floats, new costumes, and equipment.

“We believe getting involved with Hamilton Christmas is a fantastic way of showing support for the community Hamilton businesses reside in,” she said.

For more information, to take part in one of the three events, or to become a sponsor, visit hamiltonchristmas.co.nz .

Event details: New Zealand’s Biggest Christmas Tree – First-lit on Saturday November 28 2015.

Continual lighting through to Wednesday January 6.

The Hamilton Christmas Parade - Sunday December 6, 2pm to 4pm including preparade activities Carols by Candlelight — Saturday December 19 2015, 4.30pm – 7pm

Mayor happy with city performance the River Plan.

“In December the successful team for the Ferrybank development plan will be chosen from the three shortlisted and it will be completed by July 2016.

“There is a great sense of satisfaction knowing that after many attempts Hamilton will finally make the most of the Waikato River.

“The Central City Transformation Plan, which is an action-focused practical approach to get more people working, living and visiting in the central city, has received overwhelming support.

“It was developed from research into what works for cities our size, input from experts and the property and investment sector, and an economic analysis to really understand what has been happening since 2001.

“Revitalising CBDs is a challenging exercise and a familiar story since the 1970s.

“The biggest change is to make the CBD much smaller concentrating commercial and retail activity.

“The plan defines precinct identity and character, including transforming the area north of London Street into a predominately residential area.

“Hamilton continues to be one of the fastest growing places in New Zealand with popu-

lation forecasts being revised up from last year.

“Dwelling consents are up more than 1000 and there has been a significant increase in the average house price in Hamilton, driven by purchases in Hamilton North.

“The biggest challenge for 2016 is meeting the demands of population growth and the residential and the economic activity that it generates.

“Questions are being asked about whether the council is investing enough in infrastructure to ensure Hamilton remains competitive and if not, what is the funding model to enable that investment to be made.

“Funding growth is a debate happening nationally as well and we expect the topic to hot up in 2016.

“This past year has been full of sporting events with the enormously successful Cricket World Cup and then the FIFA U20s.

“The Hamilton section of the Waikato Expressway is locked in, the new gardens at Hamilton Gardens are under construction and Claudelands has hosted some fantastic shows.

“The city continues to provide a lifestyle that is attractive for families and as we contemplate 2016, I hope you have a Merry Christmas and enjoy the holiday break.”

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As we head into Christmas and the start of another year, we asked Hamilton City Mayor Julie Hardaker to reflect on some of her council’s achievements in 2015 and what the coming challenges are in 2016.

Julie told us: “The city’s finances are in great shape.

“The most satisfying outcome is the return to operating surplus three years ahead of plan, with the council now meeting its day-to-day operating expenses without borrowing.

“The surplus has been achieved through asset sales, higher revenue from development contributions and better than expected finance costs and interest from cash investments.

Good financial management and rigour around expenditure is now business as usual and there is a culture of continuing to drive efficiencies.

Julie laid out these examples: • $5m balancing the books surplus • 187 percent debt to r evenue ratio with overall debt $367m, $50m less than planned • $15.4mil reduction in costs to run the city compared with 2011 “2015 has seen the start of

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WAIKATO BUSINESS NEWS November/December 2015

EMBER RESTAURANT AND BAR OPENS

Downey team turns ashes into a red hot EMBER

By MIKE BLAKE

O

ut of the ashes that belonged to the unfortunate Pumice Bistro Café and Deli, Downey Construction has created the new Ember Restaurant and Bar. Almost two years ago the well-known Pumice Restaurant, located in the Downey-owned building on Church Road, Te Rapa, was reduced to a mound of ashes.

There were many upset clients who were regular patrons at the expansive Kerr&Ladbrook delicatessen. At the time of the disastrous fire Dave Kerr vowed there would be another restaurant occupying the space in due course…”sooner rather than later.”

And sure enough Jeff Downey was right on side and along with his award-winning architect Noel Jessop the plans were tabled.

“This time,” said Jeff, “we tasked Noel with designing a purpose-built restaurant and bar, somewhat different from the previous building which included restaurant and commercial space.

“We are all excited about the way it has developed and believe Ember will be wellreceived.

“Quality food, coffee and beverages are a natural for David and his team and from this functionally improved site,” said Jeff who also confirmed

the building was part of the Downey Construction node at Te Rapa.

Ember co-owners David Kerr and Ryan Ladbrook say the restaurant and bar offers something new and special to the Hamilton dining scene.

The culinary fare is food of the America’s drawing on inspiration from Argentina, Jamaica, Cuba and, of course, America, just to name a few. A wood-fired Robata grill takes centre stage in the large, open kitchen.

The restaurant and bar has a New York loft feel and includes a large, covered courtyard with open fire. This is one of three

dining environments, all centred around a 15 metre open-plan bar, with an international beverage offering.

Ember seats 200 with an emphasis on family-style service to promote shared dining.

Hamilton local Mark Smithells, has been lured back from Foxglove in Wellington to manage the restaurant and Carlos Rebello takes the head chef spot.

The opening date is significant, as seven years ago Pumice opened, also on November 12.

Ember is owned by The Pumice Food Group - one of the region’s leading hospitality

groups. The company also owns Kerr & Ladbrook Catering – Waikato’s biggest wedding caterer and runs the Ferrybank and Coopers wedding and corporate function venues as well as Revolve Café at the Cambridge Velodrome. The catering contract at Woodlands homestead and function venue has recently been added to that already impressive mix.

Bookings for meals are already being taken at the Church Road, Pukete restaurant.

Ember will be open Monday to Friday 11am until late, and weekends from 10am until late. www.ember.net.nz

www.ember.net.nz

EMBER RESTAURANT AND BAR OPENS

WAIKATO BUSINESS NEWS November/December 2015

Opening night at EMBER

2 1 A proud moment for David and Lisa Kerr 2 Deputy mayor Gordon Chesterman (left), Alistair and Heather Forsythe and Rita Chesterman.

3 Mark Smithells with dad, Tim and mum, Juliana 4 David Kerr introduces chef Carlos Rebello 5 Karen and Mike Pohio.

1

3

bringing design to life...

bringing design to life...

4

5

...and another iconic bringing design to life... building to the Hamilton landscape.

...and another iconic building to the Hamilton landscape.

Downey Construction, Waikato’s design & build specialists would like to congratulate Chris & Clinton on the opening of their fantastic new NOSH Food Market.

Brandish® | 4978

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...and another impressive building to the Hamilton landscape.

Downey Construction, Waikato’s design & build specialists would like to congratulate Chris & Clinton on the opening of their fantastic new NOSH Food Market.

Downey Construction, Waikato’s design & build specialists would like to congratulate Pumice Food Group on the opening of Ember.

Box1210 1210 | |0707 849 7502 POPOBox 849 7502| info@downey.co.nz | info@downey.co.nz

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EMBER RESTAURANT AND BAR OPENS

WAIKATO BUSINESS NEWS November/December 2015

Smiles at EMBER We are proud to be associated with Downey Construction on the successful build and launch of Ember The civil and structural design team at Gray Consulting Engineers Ltd congratulate you on the completion of this project P 07 839 5225 | F 07 839 5249 www.gcel.co.nz 52 Church Road, Te Rapa, Hamilton

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Cam McKinnon, Hayden Dillon and Stacey King.

     Nicola Braun, Lisa Dillon, Maree and Jonathan Hall.  

Origin Windows are  proud to be the    team that installed the aluminium     windows and doors to Downey          Construction for Ember Restaurant.  

  

Campbell Stewart, Bridget MacKinlay and Jarrod Welten.

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

           

CONTACT       

12905

Phone 07 849 3817 • Fax 07 849 3813 Visit our showroom located at: 12 Northpark Drive, Te Rapa, Hamilton info@originwindows.co.nz • www.originwindows.co.nz Lance, Tristram and Kingsley Fink.

w w w. n j a . c o . n z

| 07 8 54 66 3 5

Noel Jessop Architecture is a Hamilton based architectural practice, widely recognised in the national architectural scene. Their understanding of creative design and ability to conceptualise an idea makes Noel Jessop Architecture one of the best in the business Noel Jessop is proud to support and have designed Ember.

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EMBER RESTAURANT AND BAR OPENS

WAIKATO BUSINESS NEWS November/December 2015

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Chosen as the preferred painting contractor for Downey Construction.

Professional people –professional finish

Elly Nooyen, Lucia McClean, Erin Herbert and Courtney Newdick.

Telephone: 07 849 4818 Facsimile: 07 849 4815 PO Box 10176, Hamilton Email: office@wiltoncontracting.nz www.wiltoncontracting.co.nz 12454

John and Lyn Tucker.

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• New Houses • Commercial • Solar Water

• Gasfitting • Drainage • Heating

• Repair Work • Drain Jetting • Backflow - Testing/Surveying

Proud to be associated with Downey Construction Ph 07 855 1391 office@upl.net.nz www.upl.net.nz 10 Lake Road, Frankton, Hamilton 3204

Bridgette O’Sullivan and Leanne Morris.

PROUDLY SUPPORTING EMBER AND THE TEAM AT PUMICE FOOD GROUP

Proud to be associated with Downey Construction and the rebuild of Ember Restaurant

Bakery | Cakes & Biscuits | Frozen Food | Grocery | Dairy Meat, Poultry & Seafood | Cleaning | Packaging and more You can depend on our locally operated distribution centres to ensure you receive excellent service that satisfies your needs.

www.bidvest.co.nz

0800 4 BIDVEST (424 383)

Fresh Produce

Comprehensive range of fresh produce Fruit, vegetables, salad, herbs, eggs, milk and more Dedicated to providing the highest quality of fresh produce with local, seasonal knowledge

Contact your local produce specialist 0800 4 BIDVEST (424 383)

Colourform Joinery Limited 30431

www.bidvest.co.nz

Unit 1, 28 Kaimiro St, PO Box 10-121, Te Rapa, Hamilton 3200 Phone: 07-849 6655 Mob: 0-21-894 420 Fax: 07-849 6657

EMBER RESTAURANT AND BAR OPENS

WAIKATO BUSINESS NEWS November/December 2015

Patrons excited

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Proud to be associated with Downey Construction and Ember Restaurant.

11407

www.feisst.co.nz

3 1 - Lisa Dillon with Jonathan and Maree Hall. 2 - Darrien Shilton with Alistair and Heather Forsythe. 3 - Faye Christensen with Tom and Becks Jackson

Proudly supporting Downey Designer Homes with the Ember relaunch.

30023

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Visit our showroom at 139 Maui Street, Te Rapa and check out the specials on Panasonic and Mitsubishi heat pumps for your home or office. Or visit our website www.eastsiderefrigeration.co.nz

FOCUS ON YOU

WAIKATO BUSINESS NEWS November/December 2015

Hamilton Eye Clinic draws on huge area T

he Hamilton Eye Clinic provides ophthalmic care in the greater Waikato encompassing National Park to the tip of the Coromandel and tertiary level care for areas such as Gisborne, Tauranga and Taranaki - serving an approximate population of 800,000 people.

The clinic has referrals from as far away as Invercargill and Brisbane due to the specialties offered and the integrated flow through for surgery in the adjoining facility – Bridgewater Day Surgery.

Hamilton Eye Clinic has ten passionate ophthalmologists with varied subspecialties who work

together to help patients achieve the greatest possible health-gain.

Our specialties include glaucoma treatment and management, macular degeneration treatment and management, cataract surgery for vision improvement, oculoplastic surgery and treatment, neuro-ophthalmology and the treatment and management of other diseases of the eye.

Central to the practice is the facility at Bridgewater on Grantham Street with satellite clinics held on a regular basis in Thames, Huntly, Matamata, Morrinsville, Cambridge and Te Awamutu.

Each of these clinics is managed through the Hamilton prac-

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07 834 0006 130 Grantham street, Hamilton • ww.hamiltoneyeclinic.co.nz

tice.

We also have at least one specialist rostered daily to take urgent or acute cases and compared with other practices the waiting time for a booking is minimal.

Expansion plans are afoot as the numbers of patients needing Hamilton Eye Clinic expertise increases.

Our patient-centric care will continue as we try to bring health care closer to you.

If you have any queries our website provides important information.

You can make a booking or you can ask your GP/optometrist to refer you to us.

If you are concerned about your vision you should talk to your GP or Optometrist who can refer you to us, or call us directly to find out about an appointment with one of our specialists.

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There are many causes of vision loss and conditions of the eye such as Cataract, Glaucoma, and Macular Degeneration that we can diagnose, manage and treat.

Dynamic Duo new to hamilton!

Do you want...

More energy? Less belly fat?

Less sugar cravings?

Better digestion?

Clearer thinking?

New to Hamilton is the dynamic duo Dr Sam Shay (chiropractor and acupuncturist) and Elizabeth Stein, offering a wide range of unique and comprehensive health care services.

Sam’s health journey began at age 6, stemming from his parents’ extremely stressful divorce and bad diet. This created a whole host of chronic health issues such as adrenal fatigue, insomnia, and digestion problems.

After 12 years of being misdiagnosed and getting nowhere with his health, Sam left the pursuit of orthodox medicine, even though he was supposed to be the 3rd generation medical doctor in his family.

For almost 20 years since, Sam has passionately devoted his life to natural medicine and now helps others get well too.

Dual licensed in New Zealand as both a chiropractor and acupuncturist, he helps people struggling with chronic health issues, particularly adrenal fatigue, chronic fatigue, chronic pain, poor digestion, hormone imbalances, stubborn belly fat, and other stress-related conditions.

Dr. Sam’s meticulous and personalised treatment plans offer a truly comprehensive holistic approach to complex health challenges. He is offering 25% off the initial 1-1.5 hr consult if you mention this holiday special ad. (Now $135, normally $180).

07 808 0448, www.StressClinic.org.nz

Elizabeth, Sam’s partner, is currently one of three certified Arvigo® Belly care therapists here in New Zealand and we are lucky to have her in the Waikato.

Now what is Arvigo® (Belly) Therapy you might ask? It is a gentle, meticulous, and external modality based on centuries-old traditional Mayan healing belly massage, including back and hip work too for modern women’s needs.

People of all ages can benefit and Elizabeth pulls from 10 years of massage therapy experience along with doula work and energy medicine. Elizabeth helps the unique issues women face such as prolapse, painful periods, endometriosis, and infertility. Don’t wait as many issues are more easily resolved if addressed early.

Call and find out if Arvigo Therapy® can help you with your belly, uterine, and hip concerns. 10-15 min phone consultations are free. Elizabeth is offering a holiday special of $160 for an initial 1.52 hour consultation and treatment (usually $180).

022 046 6152 or www.BellyCare.co.nz

Support your adrenals.

Reverse your adrenal fatigue.

25% off initial consult www.adrenalfatigue.org.nz

07 808 0448

Do you suffer from...

Prolapse? Infertility?

Endo/Period pain?

Constipation? IBS?

Book an ArvigoTM Belly Care session today.

$180, now $160 holiDay special.

Makes a great gift. www.bellycare.co.nz

30089

022 046 6152

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FOCUS ON YOU

WAIKATO BUSINESS NEWS November/December 2015

Businesses sweet and sour on food safety rules Food safety regulations are the biggest challenge but also a major source of competitive advantage for New Zealand’s food and beverage firms, according to research from ANZ. The annual ANZ Privately Owned Business Barometer survey included 178 food and drinks firms and found an industry that was upbeat about the future, hungry for growth, showing the way in mobile technology and social media use, and collaborating to open export opportunities.

The survey also flagged a number of growth challenges, including securing shelf space for products and managing constraints on

capacity, such as time, people, plant and funding. Respondents rated compliance with food safety regulations as their biggest headache. But many saw the high standards required as a competitive advantage when selling overseas. ANZ’s central region general manager for Commercial & Agri, John Bennett said: “Compliance can be seen as eating up valuable time and resources and there’s a danger of seeing it as just another overhead to be managed.

“But food safety is an increasingly important factor in every market. In that sense, stringent regulations are both a key advantage if we get it right, and a key risk if we get it wrong.

“The key to turning compliance into a competitive advantage is investing in good systems and processes right from the start.

“Once systems are up and running compliance is simply business as usual.”

Some 55 percent of respondents said mobile technology had increased sales. China is seen as having particular potential as the largest and fastest-growing e-commerce market. Collaboration in the sector is high (60 percent of respondents are collaborating with other firms) but could bring further benefits, especially in the areas of innovative product development and opening up new markets.

Anglesea Hospital begins a new colonoscopy initiative N ew Zealand has one of the highest bowel cancer rates in the world and is the second highest cause of cancer death in New Zealand.

Anglesea Hospital has initiated a new service in conjunction with Surgeons on Clarence offering direct access colonoscopy to the people of Waikato and the surrounding communities.

Bowel screening can help save lives by detecting bowel cancers at an early stage, when they can be treated more suc-

cessfully. This is important, as there may be no warning signs or symptoms that bowel cancer is developing.

“Direct access colonoscopy offers many advantages including an easy, prompt service which is cheaper for the patient as they are not paying for that initial specialist appointment,” says chief executive Nicky van Praagh.

People can access this service by either obtaining a referral from their GP or by phoning the hospital directly. They would be seen by a specially

trained nurse and booked in for a colonoscopy.

“For us to reduce mortality from bowel cancer we have to be proactive,” says Dr Simione Lolohea. “The best way to diagnose it is to have a colonoscopy.

“Bowel screening acts as a preventative by detecting polyps which may develop into cancer if left untreated. Most polyps can be easily removed, reducing the risk that bowel cancer will develop.”

For further information on this service phone Anglesea Hospital 07 957 4915

Goldsmiths’ expertise across two locations

Anglesea Hospital is a modern surgical procedure facility incorporating the latest technology and equipment with teamwork and innovation.

Anglesea Hospital aims to provide first-class health services, combining state of the art medical facilities with the skills and attitude of our outstanding and experienced personnel.

“A first rate facility, the best Hamilton City has to offer” “I thought all the staff were excellent and went out of their way to be helpful.”

Knox Clinic

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19 Knox St, Hamilton Ph: 07 957 4915 | Fax: 07 957 4914

www.angleseahospital.co.nz

The award winning Goldsmiths Gallery Designer Jewellers are now in two locations, 441 Victoria Street and Ground Floor, Westfield Chartwell.

Goldsmiths Gallery Designer Jewellers have a superb front store that is a showcase for their large range of unique, handmade, imported and NZ manufactured jewellery.

This option of choice is only enhanced by the fact that they are also a manufacturing jeweller and are able to design stunning pieces for the discerning customer, or remodel a new piece using the customers’

existing jewellery.

The Goldsmiths Gallery Jewellers have the versatility of either handcrafting a design into a piece of jewellery or creating it using their computer aided design (CAD) software.

The CAD programme allows the customer to see the design as a 3D image on the computer screen.

This image can then be rotated and the jewellery item viewed from all angles, allowing for all proportions, dimensions, shapes and colours to be arranged or altered to get the look just right - no more hand drawn sketches.

Give your hair the treat it deserves If you’re proud of your head of hair and how it’s holding up at the moment, now is the time to give it a real treat.

Visit The Engine Room, in a new store, right in the heart of the CBD…564 Victoria Street…and let the team of focused hair specialists take you to heaven.

The Engine Room is the home of non-chemical hair colour using bio pure colour from Italy So as well as outshining the crowd and standing out

among your friends, you can be assured you are protecting your lymphatic system as there are no chemicals or allergens in your hair.

Down-to-earth expert cutter Kaleb P. is joined by the very focused, warm and caring team of Bianca, Ashley and Rach.

Overall The Engine Room offers outstanding customer service…so call now (07) 839 5000.

The Engine Room is open Tuesday to Saturday from 10am until late.

CHEMICAL FREE HAIR COLOUR HAMILTON’S MOST ECO-FRIENDLY SALON HAS MOVED. COME AND SEE US AT 564 VICTORIA STREET, HAMILTON e/ info@engineroomhair.co.nz t/ 07 839 5000 www.theengineroom1984.com 564 Victoria Street, Hamilton

Perfect, first time!

They have the most up-todate, technologically advanced workshop with both a wax printer and a milling machine to ensure your designs are created with precision, as well as beautiful lines.

In short, a destination jewellery store where customers go to purchase a beautiful, excellently hand-crafted piece, have their jewellery repaired, or have that distinctive piece of jewellery custom made, or remodelled.

Best of all, all jewellery work is done instore on the premises. No need to have the item sent away.

And they now also offer the service of having your pearls restrung on the premises too.

Their trademark is manufacturing jewellery to last a lifetime while still fitting within a budget.

Best of all Goldsmiths Gallery Designer Jewellers have the perfect gift for you for the Christmas season for you.

Spend more than $150 on stock items in November and receive a $50 voucher to be used in the month of December.

See instore for more details.

Goldsmiths Gallery Designer Jewellers offer exquisite jewellery by expert craftsmen.

So, head into Goldsmiths Gallery Designer Jewellers, now in two locations:- Ground floor Westfield Chartwell and 441 Victoria Street, Hamilton.

FOCUS ON YOU

WAIKATO BUSINESS NEWS November/December 2015

35

MAKE THIS YOUR BEST SUMMER EVER FREE FROM YOUR GLASSES and contact lenses

Business News Waikato Business Publications (Waikato Business News and Fitness Journal) is actively recruiting for an experienced advertising account manager to complement our team.

Could that be you?

• Focused, motivated and a self-starter • Ability to identify new, develop and grow existing client relationships • Develop and present proposals and sales plans • Clear and open communication • Meet deadlines • Proven advertising sales experience

Are you the person we are looking for?

If so, tell us why you are the person we need Apply now – email jody@wbn.co.nz

BOOK YOUR FREE CONSULTATION IN HAMILTON TO SEE IF LASER IS FOR YOU.

PHONE 0800 SEE (733) 2020

The expert team at Laser Eye Centre has the latest technology available in New Zealand. Our laser eye treatment is safe, precise and affordable.

Fixing your eyes is now more achievable than ever with our 24 months interest free finance*.

So, why not make this summer your best ever.

PHONE 0800 SEE (733) 2020 www.lasereyecentre.co.nz *Conditions apply.

Thai Wellness Day Spa in Hamilton East Christmas gift packages promote wellness for everyone.

The ultimate Christmas gift.

Our concept is a very simple Thai traditional treatments in an exotic and serene environment.

We combine Thai massage with a selection of natural herbs known for their soothing and healing qualities. This ensures the body receives the type of healing, relaxing treatment and care it deserves.

Thai massage is known for its ability to relieve the nervous system.

Enhances the quality of breathing, blood flow and also relieves stress and fatigue.

For the corporate environment, our packages are designed to promote employee motivation and reduce job stress. This improves productivity and executive and employee wellbeing.

Our team is highly skilled and qualified, we will provide you with a truly body and soul refreshing experience.

CONTACT US

30407

07 852 5497 | contact@bangkoktherapist.co.nz 50 Te Aroha Street, Hamilton | Open 7 days 10am to 8pm www.bangkoktherapist.co.nz

36

WAIKATO BUSINESS NEWS November/December 2015

YES Regional Awards 2015

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Enterprising students celebrated Enterprising Waikato secondary school students will wing their way to Wellington in December after coming up trumps at the Waikato-King Country Young Enterprise Scheme Annual Awards.

HPC Records, of Hauraki Plains College, took home top honours as Wintec Waikato-King Country Lion Foundation Young Enterprise Scheme (YES) Company of the Year while sole trader James van der Klip, of Hillcrest High School, received a national excellence award for Quartz Web Services.

Stafford Engineering runner up Earth Bags, of Waikato Diocesan School for Girls, impressed, taking away the EMA High Growth Potential, SODA Inc. Sustainability and a national Special Highly Commended Xero Award as well as second place.

YES regional manager Mary Jensen said she is thrilled with the calibre of enterprises this year.

“We saw some real growth potential in some of this year’s winning businesses.”

HPC Records produced an album of original songs and sold it to raise awareness and funds for Auckland’s Starship Hospital. Each song on the album, Songs for Starship, is based on interviews with families involved in the hospital.

Earth Bags developed biodegradable planter bags and has gone into business with Hamilton’s Convex Innovation Packaging.

Guest speak Greg Johnston, of Startup Factory NZ, inspired the young entrepreneurs with the concept of “flearning” – failing and learning.

The former University of Waikato School of Management student is passionate about high growth start-ups and innovative social enterprise. He is a founding member of the university’s student start-up programme.

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1 Wintec Waikato-King Country Lion Foundation Young Enterprise Team Company of the Year: HPC Records. They won the top prize, the Staples Rodway Finance Award, the Rock Shop Album of the Year and the Sky City Community Trust Social Enterprise Award. 2 Stafford Engineering Waikato Runner Up: Earth Bags, Waikato Diocesan School for Girls, with, from left, Graham Boswell, Foster Construction; Jack Ninnes, EMA Waikato; Owen Embling, Convex Innovative Packaging; and Kaleb James, of Stafford Engineering. Earth Bags also received the EMA Waikato High Growth Potential and SODA Inc. Sustainability awards. 3 Special Award for Services to YES recipient LesleyAnn Thomas, Cambridge Chamber of Commerce, with Mike Blake, Waikato Business Publications.

4 Waikato Chamber of Commerce Sales and Marketing Award winner James van der Klip, Hillcrest High School, with William Durning. 5 Gallagher Group Commitment Award winner Wicks & Co., Hamilton Girls’ High School, with John Gallagher. 6 University of Waikato Leadership Award winner Paige Taylor, of Ataahua, Hamilton Girls’ High School, with Gina Robertson. 7 Sky City Community Trust Social Enterprise Award winners HPC Records receive their prize from Roger FitzGerald. 8 Foster Construction Innovation Award winners Barrco, Putaruru College, with Graham Boswell, Foster Construction.

9 Te Wananga o Aotearoa Best Maori Business Award winner Ataahua, of Hamilton Girls’ High School, with Jocelyn Mikaere. 10 Teamwork Award winners Comico, Cambridge High School, with teacher Tina Rose, left, and Phil Mackay and LesleyAnn Thomas, Cambridge Chamber of Commerce.

Sponsors: Regional Partners:

Category sponsors:

Principal Sponsor

WAIKATO BUSINESS NEWS November/December 2015

WBN - First on the scene

Design Builders’ show home opening draws a crowd

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PROUDLY SPONSORED

BY MONTANA CATERING

2 1 Design Builders’ showhome…it’s impressive from the street as it is inside… worth a visit 2 Winning certificates adorn the walls 3 Emma Fenwick and Jeff Marra, director of Design Builders 4 Dameon Heward, general manager Design Builders and Courtney Hocking, architectural design team leader.

5 Luke Orr, Wilton Contractors and Sam Perrin, Design Builders 6 Oscar Aarsen, Huntly Joinery with Daniel Tan, Kitchen Things 7 Daniel Tan and Matthew Weatherell, Kitchen Things with Helen Ngakai, The Tile Warehouse 8 Emma Fenwick with Paul O’Donnell, Switchon Electrical and Kerston Hickman 9 Stonemasons responsible for the eye-catching stonework in the showhome, Michael Exelby and Stephen Vercoe, with Carl Maxwell, James Hardie 10 Sharleen Rea and Marc Nichol, Chesters with Helen Ngakai, The Tile Warehouse

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Montana Catering

Claudelands, Gate 1, Brooklyn Road, Hamilton P 07 839 3459 E info@montanacatering.co.nz www.montanacatering.co.nz

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• Private Function Catering • Major Events • Venues

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WAIKATO BUSINESS NEWS November/December 2015

CONFERENCE, EVENTS AND VENUES

No shortage of action at FMG Stadium Waikato

CAR BOOT SALE! Hamilton Cosmopolitan Club Claudelands Road, Hamilton

In support of people with epilepsy Sunday December 13 2015 Set-up time 8am Open 9am—12noon Registration on the morning Charges: Car $10 Ute $15 Anything bigger negotiable Goods for sale include: used workshop tools; workshop manuals; toys; books; homemade crafts; household goods and general bric-a-brac CoContact: Pete Clough; ph (07) 856 7850 a/h; mob 029 773 9517; email pete@kotahi.com

There is plenty happening, both on and off the field, at FMG Stadium Waikato.

The Hamilton venue is in top form ahead of the busy Christmas function season, as well as the ASB Premiership football season which kicks off on December 20 with a match between WaiBOP United v Auckland City.

The addition of the WaiBOP United games to the stadium’s event calendar is great news for local football fans and also provides them with the opportunity to experience the venue’s VIP fanzone packages, available through corporate hospitality service Spoilt For Choice.

H3 director of business development and marketing Murray Jeffrey says the packages, which include exclusive access to a lounge overlooking the halfway line, a light buffet meal, arrival beverage and more, are a great way to treat guests.

“These packages are the perfect opportunity to celebrate a successful year with staff, host valued clients or simply get a group of friends together and cheer on our local WaiBOP team.”

Highly regarded as a sports venue, FMG Stadium Waikato is considered one of the country’s best international rugby stadiums due to its intimate rectangular ground that brings fans close to the action.

Earlier this month it was announced the stadium would host a match between the Gallagher Chiefs v Wales on Tuesday, June 14, adding to

Hamilton’s FMG Stadium Waikato has a busy schedule of upcoming events including football, rugby and functions. the venue’s action-packed 2016 rugby season which features Super Rugby, ITM Cup and an All Blacks v Argentina Investec Rugby Championship match in September.

The stadium also has a reputation as a superb venue for small to medium-sized conferences, business events and private functions – hosting more than 300 events each year. ”With many of our spaces offering elevated views across the field and towards Hamilton’s central business district, it is a truly unique setting,” says Murray.

The Brian Perry Stand provides eight function rooms over five levels, each with its own flavour and personality.

A banquet dinner for up to 150 guests would fit perfectly

in one of the function lounges on level four, while a larger event of up to 300 guests would be best suited for the Bronze Lounge on level three – the largest of FMG Stadium Waikato’s function spaces.

For small events, like business meetings or team planning sessions for around 10 people, the rugby-themed boardroom is ideal.

“FMG Stadium Waikato offers a range of options that make it an excellent choice for small to medium-sized business events, while the opportunity to treat guests to a behind-thescenes tour or exclusive access down the players’ tunnel can add an extra special element to your event,” says Murray.

Visit fmgstadiumwaikato. co.nz for more information.

Legends are made here FMG Stadium Waikato is our spiritual home of rugby. Not only do home-grown heroes play here but some of the game’s very best choose to come here, driven by a desire to be part of something great.

When you host your function or event at FMG Stadium Waikato you’ll experience this greatness for yourself.

Unlike any other, our venue inspires guests with the same passion that fuels champions and spirit that creates legends.

Lock in your next event today.

Contact Julia on 07 958 5932 or julia.heathcote@h3group.co.nz

CONFERENCE, EVENTS AND VENUES

WAIKATO BUSINESS NEWS November/December 2015

Hobbiton experience offers exciting selections for your event hosting Hobbiton Movie Set LOCATION

E

xperience the real Middle-earth™ with a spectacular event at Hobbiton Movie Set. Situated on a 1250 acre working sheep and beef farm is The Hobbiton Movie Set. When scouting around for settings for his epic movie adaptation of The Lord of the Rings Trilogy, Kiwi director Sir Peter Jackson found just what he was looking for in the green paddocks of Waikato just outside of Matamata.

The Hobbiton Movie Set Tour The Hobbiton tour acts as a perfect incentive activity. Your guide will escort you through the twelve-acre site, recounting fascinating details of how the Hobbiton Movie Set was created. Hobbit holes, The Green Dragon Inn, the Mill and other structures can be viewed and you will see how this beautiful piece of Waikato farmland was transformed into The Shire from Middle-earth.

The Green Dragon™ Inn The Green Dragon Inn was the meeting place for all residents of Hobbiton, who would gather in the warm surroundings of the bar to chatter about the day’s events. An exact replica of The Green Dragon Inn, as seen in The Lord of the Rings and The Hobbit trilogies, has been masterfully recreated in the heart of The Shire. The barrels of The Green Dragon Inn are filled with

our exclusive Southfarthing™ ale, stout, cider and gingerbeer, a perfect match to any feast in the Shire.

The Party Marquee The Party Marquee is our fully themed marquee created from authentic canvas. The marquee has beautiful hardwood floors and has been placed adjacent to The Green Dragon Inn. Festively decorated throughout with glowing lanterns and coloured bunting, the Party Marquee creates a party atmosphere to remember.

Evening Dinner tours Experience Hobbiton Movie Set at dusk with a guided evening tour through the Shire. The tour concludes at The Green Dragon Inn with a complimentary beverage from our exclusive Hobbit Southfarthing range.

The guests will then be moved through into The Green Dragon dining room and treated to a banquet feast fit for a Hobbit.

The tables will be full of traditional Hobbit fare and, as is the tradition in the Shire, second helpings are encouraged. To conclude this premium Hobbiton Movie Set experience, after dinner the guests will rejoin their guide to make their way back through the wandering paths of the Shire. Each guest will receive an authentic handheld lantern to light the way. This stunning journey under moonlight will travel through the village breathtakingly lit up with Hobbit hole chimneys smoking and lanterns glowing against the darkness.

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WAIKATO BUSINESS NEWS November/December 2015

CONFERENCE, EVENTS AND VENUES

Waikato tea producer grows for the world and becomes iconic visitor attraction It’s a company that has its roots deeply embedded in the Waikato region.

Now the Zealong National Tea Centre is expanding once again, with the opening of a new $7 million-plus purposebuilt visitor centre, The Vista, and high-tech production facility drawing closer by the month.

Next year marks the 20th anniversary of the establishment of a business that operates New Zealand’s only commercial tea plantation and the opening of the new facilities will be a fitting occasion for such an important milestone in its history.

The Zealong National Tea Centre has been a leader in so many ways since a local family came to the realisation that camellia bushes thrived in the fertile soils of Waikato exactly the conditions needed to bring out the best in centuries-old varieties of tea grown in parts of Asia.

The Zealong journey has been one of innovation and close attention to standards throughout almost two decades since that original idea germinated.

A string of successes and awards have come Zealong’s way, most recently clinching

‘Best New Natural/Organic Beverage’ at the Natural & Organic Product Asia expo in Hong Kong while commercial success has been reflected in decisions by prestigious luxury department stores, such as Harrods in London, to stock its health-giving range of teas.

It’s a testament to the quality of the Zealong tea range that a big percentage of its annual production - about 20 tonnes comes from its three harvests, in November, January and March - goes to export markets across Asia, continental Europe and Britain.

Zealong has also recog-

TASTE SUMMER

nised the tourism potential of its operation at 495 Gordonton Road, in Hamilton’s northern outskirts. It already operates a conference and meetings facility, with sweeping views across the plantation and picturesque lake.

The centre has also added visitor experiences in the form of a distinctive tea tour to its operation, complementing the Camellia Tea House restaurant and its tea-infused cuisine, which attracts an overwhelmingly positive response from those who dine there.

The Zealong National Tea Centre is poised to become one of the iconic visitor attractions in Waikato and general manager Gigi Crawford believes the new visitor centre - due to open in mid 2016 - will further enhance that reputation and assist to grow visitor numbers to the region, from both the domestic and international markets.

The architecturallydesigned visitor centre will provide a venue for the depiction of the Zealong Story, from its very foundations as an idea in 1996 to the development of what is today a significant high-quality business that continues to innovate.

“We have chosen to name this new centre The Vista as it represents the picturesque views and landscapes provided by such a unique location and the vision we have, as a company, for the future,” Gigi says.

“The Vista will be the shop-

front for our products, providing an opportunity for travellers from around the world to sample Zealong tea amid a plantation where it is actually grown.

“This will be a new element to the visitor experience we offer at Zealong, with a dedicated retail area designed to showcase our teas and provide visitors with the ability to take gift packs home for family or friends.

“The aim is to provide further exposure to our brand and our products so that when people return to their own countries, they continue to buy the tea they have seen growing at the Zealong National Tea Centre.”

The new centre will also have tea-tasting and dedicated facilities which will provide additional capacity in terms of hosting meetings, incentives, conferences and events sector requirements, set amid the 1.2 million gently-swaying tea bushes that now populate the Zealong National Tea Centre.

A VIP lounge and teatasting space occupies the upstairs level of the new centre, designed to meet the growing demand from the high-value overseas visitors who are increasingly finding their way to the estate. A heli-pad will be provided nearby for those who wish to travel directly from Auckland by air.

The new visitor facilities sit alongside a production plant which boasts 21st century tech-

nology aimed at creating tea of a quality that is unrivalled anywhere in the world.

The Zealong products remain the only traceable teas in the world, from soil to first sip.

The Zealong National Tea Centre is, undoubtedly, one of the most innovative and inspirational business enterprises to be established in Waikato over many decades and is now poised to become a major visitor attraction for the region and for New Zealand as a whole.

The latest development, valued at more than $7 million, puts the overall cost of creating The Zealong National Tea Centre and the stunning conference, dining and now visitor facilities at $20 million plus.

This represents a significant investment in anyone’s terms.

But Gigi says the expenditure has always been undertaken with quality and standards top of mind.

“Zealong has become very much part of the New Zealand story,” she says.

“It’s a story about clean air, warm sun, fertile unpolluted land and a nation that punches above its weight on the international stage.

“These are the elements that cause discerning consumers from around the world to buy New Zealand products and Zealong’s tea.”

And at front of mind is the understanding that it is these same elements that prompt consumers to keep coming back for more.

Mark Morgan takes permanent chief executive role at Airport TEASUMMER COCKTAILS & ANTIPASTO APERITIF

Tea-infused cocktails and Enjoy authentic Italian mocktails, anyone? With antipasto accompanied with authentic Italian antipasto Zealong Tea-based cocktails platters? It might just be the and mocktails from our new perfect way to embrace outdoor bar every Friday and summer – at Zealong’s Saturday from 5-8pm. brand new outdoor bar, open every Friday and Saturday from 5pm to 8pm.

ENJOY PURE ORGANIC DISCOVERY TOURTEA

Explore rich history Zealongthe Discover Tea and culture of tea at New Experience: take a tour of the Zealand’s tea estate, only learntea all plantation about tea, – Zealong Tea Estate. See enjoy a traditional tea tasting how Zealong’s organic tea ceremony more. a is made and and experience Tours run twice daily. traditional tea ceremony while you enjoy the stunning vistas of our tea plantation.

HIGHTEA TEA ON DECK HIGH ONTHE THE DECK Tasteathe of Enjoy cupfive of flavours pure Zealong New Zealand-grown Tea with lunch or hightea teaonon a deck bathed in sunshine. the balcony overlooking New As you drink, sweet and Zealand’s only commercial savoury delicacies will be tea plantation.

Available brought to your shadeddaily 10am-5pm. table, each infused with the world’s purest tea, grown here at Zealong.

For bookings and enquiries please contact the

ZEALONG NATIONAL TEA CENTRE: 495 Gordonton Road, Hamilton. PH: 07 853 3018. EMAIL: bookings@zealong.co.nz

Acting chief executive for Hamilton Airport, Mark Morgan, has been promoted to the CEO role.

For the past three months, Mark has held the acting chief executive position at the Airport while the recruitment process for a permanent chief executive was underway.

Hamilton Airport chairman, John Spencer, said the board was most pleased with Mark’s appointment and believed his experience and skills were a very appropriate fit with the airport business.

“Mark’s wide range of industry backgrounds, coupled with private company and multinational experience, will prove beneficial for the company going forward,” he said.

Mark was previously the chief

MARK MORGAN executive of Mintglass Limited for two years following two years as COO and CEO of the Airpro Group. In addition, he held senior executive leadership roles across a number of other industry sectors, including tourism and construction. Mr Spencer stated Mark’s exposure to all facets of NZ business had served him well over the last three months, enabling the successful implementa-

tion of effective strategies and financial results.

“With his appointment to the permanent role of chief executive we are confident that the momentum he has created will ensure that the business delivers on its key objectives for this financial year and beyond,” he said.

Mark said he was looking forward to continuing with the airport company.

“With a great team in place and several key projects underway including the new Air New Zealand Koru Lounge there are some great opportunities and developments ahead, and I am excited to be part of it,” he said.

Mark currently lives in Auckland and has two adult children, but he and his wife will be permanently relocating to the Waikato in the New Year.

WAIKATO BUSINESS NEWS November/December 2015

True Colours Melbourne Cup Long Lunch a winning day HUNDREDS OF PEOPLE CELEBRATED THE MELBOURNE CUP IN WONDERFUL FASHION THIS YEAR AS PART OF THE LONG LUNCH, HELD AT THE ATRIUM, WINTEC.

F

rom a simple idea 10 years ago, to put on an event for the Melbourne Cup, the Long Lunch has now grown in size and reputation to become the must attend event in Hamilton on race day.

The Long Lunch is the principal fundraising event for True Colours Children’s Health Trust.

A record 344 people

enjoyed a day of fashion, fine food, entertainment, auctions and racing.

“The day is a wonderful example of the generosity that exists in our community,” said Long Lunch coordinator Sarah Rawcliffe.

“Through the contribution of so many businesses and individuals we are able to deliver a first class event and raise much needed funds for

True Colours.”

Kerr & Ladbrook the principal sponsor of the day; served up an impressive three course lunch for the 344 guests. Long term supporters of the event, Kerr & Ladbrook gave the crowd a taste of what’s to come at their new restaurant Ember that has just recently opened.

MC Urzila Carlson with her natural, cheeky style had the crowd in stitches, and was a definite highlight of the day.

The crowd were also entertained by local band Hair of the Dog, and Dynamica Violin Duo. A father’s perspective was given by Paul Grant, offering the audience an insight into what it’s like

to have a sick child and the effect that it has on the people around them.

“While people are here to enjoy a fabulous day, it’s also important that they have an understanding of True Colours, why we exist and the work that we do,” said True Colours CEO, Cynthia Ward.

This year a record $91,624 was raised from the day, a great result for the community funded organisation. The record tally was helped by a $20,000 bid for the main auction prize of the day, Neil and Tim Finn playing live in someone’s home.

“It was an amazing result, and we were thrilled to see someone bid that much for the

CMYK, Petal Passion, Lugtons and the Breeze.

The Long Lunch will be back again next year. If you would like to attend, make sure you follow True Colours on Facebook for updates on ticket sales.

True Colours was established in 2004 with a vision of helping seriously ill children and families in their time of need. They have supported more than 1300 children and families that may otherwise have had to walk their ‘journey’ alone.

Winners for Fashion in the Field at the True Colours Long Lunch were: Joanna Maber and Murray Williams

Paul Roycroft, Stacey Rolton, Sally Rolton, Sarah Rawcliffe and Geoff Rawcliffe

For more than 25 years.....

incredibly generous gift by the Finn brothers,” said Cynthia.

“There were definitely a few misty eyes in the room, when the hammer went down on the item, as we know how much that money can assist us to help people that really need it.”

While there are too many people to thank, True Colours would like to make special mention to their main sponsors, Kerr & Ladbrook, Blakes Hire Company, Good George, Wintec, Striped Tree Productions, HGB, Westpac,

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PROVIDING EXCEPTIONAL CLIENT FOCUSED BUSINESS SOLUTIONS

New financial reporting requirements for Not For Profits

Are you a Registered Charity or a Not for Profit Organisation?

Do your financial reports meet the new reporting requirements?

We can work collaboratively with you to ensure that your financial reports comply with the new financial reporting requirements. We can assist you in setting up and maintaining an accounting system that will provide informative and timely financial information to assist your organisation in its day-to-day operations and show funders that you have good operational procedures in place.

set monthly fee. We can do as much or as little as needed from paying accounts, preparing invoices and payroll obligations to even collecting mail.

In addition if you are having trouble finding a trusted treasurer we can take over that role or part of that role for a

If you wish to discuss any of the above please contact us for an obligation free meeting.

ContaCt HeLen Yates helen@clelandhancox. co.nz

ContaCt Leean BedWeLL leean@clelandhancox.co.nz

Is your organisation ready for the required changes to financial reporting for the 2016 year?

Using us will ensure continuity of service, reduce employment obligations (if treasurer was a paid position) and free up your member’s time to concentrate on the objectives of the organisation.

30133

Like us on Facebook

Level 3, 18 London St, Hamilton | 07 838 2692 | www.clelandhancox.co.nz

Is your organisation a registered charity? If yes, then your financial statements for the year ended 31 March 2016 are required to comply with the new financial reporting act and reporting standards.

Compliance with this Act is a statutory requirement and the financial statements need to be filed with the Charities Services within six months of balance date.

There are four tiers in the new financial reporting requirements and which tier your organisation falls into depends on the amount of annual operating expenses and if your organisation is publicly accountable.

All charities default to Tier 1 (full reporting using Public Benefit Entity accounting standards) but can choose to report under another tier if they meet certain criteria.

Most charities will be

able to adopt Tier 3 or Tier 4.

In most cases this will be similar to how you are reporting at the moment with the following additions: – A Statement of Entity Information – Who are we?

Why do we exist?

– Statement of Service Performance – “What did we do?” When did we do it?”

– Statement of Cash Flows – “How the entity has received and used cash” (Tier 3 only) – More disclosures required for related party transactions Only charities reporting under Tiers 1 and 2 are required by law to be audited or reviewed.

Most major funders have taken this on board and now do not require audited financial statements if you qualify for Tier 3 or 4.

However they are looking increasingly at good governance by the organisaiton.

Even if your organisation is not a registered charity the new financial reporting framework has an impact as you may no longer need to be audited or reviewed.

This depends on your governing documents and what grant funders’ requirements are.

The government is in the process of re writing the Incorporated Societies Act and the bill released for public discussion on November 10 2015 includes the same reporting requirements as registered charities.

We advise that you contact your professional advisors to ensure that your organisation is ready for these changes.

Helen Yates is a director of Cleland Hancox Limited.

For more information on the above she can be contacted on helen@clelandhancox.co.nz

AUTOMOTIVE SERVICES

WAIKATO BUSINESS NEWS November/December 2015

Ultimate Automotive Darren Baguley and Dustin Phillips joined forces at Ultimate Automotive to offer top quality stress-free service at one of Hamilton’s busiest auto shops.

They are both committed to providing excellent customer service.

Based in Te Rapa Darren and his team of mechanics take serious pride in what they do, in fact the Ultimate Automotive team is like a well-oiled machine.

All automotive repairs and servicing, big or small, are carried out by experienced and capable staff.

As a ‘one–stop-shop’ Ultimate Automotive stands out from its competitors, offering all repairs and servicing in one place. These include: • Warrant of Fitness • Brake repairs • Shock and suspension repairs • Fleet servicing • Cambelt replacement • Engine tuning • Tyre repairs and replacement • Wheel alignment and balancing • Pre-purchase inspections • Clutch repair and replacement • All electrical repairs (starter motors, alternators etc) • All gear box repair and replace-

our team of mechanics have been running one of Hamilton’s busiest auto shops since 2006. they pride themselves on offering you top quality, stress-free service. the ultimate automotive team is a well oiled machine!

ContaCt us to sort out your auto repairs and serviCing!

30072

Ph: 07 8501748 | Fax: 07 8501749 | admin@ultimateautomotive.co.nz 21 Norris Ave, Te Rapa, Hamilton

www.ultimateautomotive.co.nz

A U TO E L ECT R I C A L

& A IR C O ND I T I O NIN G

• Free Battery Testing • $50 Diagnostic Check • Breakdown Service • MTA Member • Air Conditioning • Free & Friendly Advice

ment Darren and the team are very customer focused and have qualified automotive mechanics and an A grade automotive engineer on hand.

Ultimate Automotive has loan cars available for those jobs that take longer than expected or for those unexpected breakdowns.

Ensure that your car’s WOF is up to date with Ultimate Automotive’s fast, efficient service using MTA trained inspectors who undertake regular training to keep up-to-date with current WOF requirements.

Ultimate Automotive uses modern test equipment and WOFs can be done while you wait with an appointment.

The company began operations in 2006 and its many clients have been spreading the good word about top service received ever since.

You can contact Ultimate Automotive on – Phone 07 850 1748 Fax 07 850 1749 E mail admin@ultimateautomotive.co.nz Or call by and book in for an appointment 21 Norris Ave, Te Rapa Hamilton

We are a well-established Auto Repair Specialist in Hamilton that solves any Auto Electrical problem on any vehicle in our convenient Anglesea Street workshop. If your vehicle has a problem, no matter how big or small, call our friendly team now for some FREE & friendly advice on what to do next

Auto Valet and Ming Centre Ltd

CONTACT US

30134

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07 838 1321 | www.collinsautoelectrical.co.nz 415 Anglesea Street, Hamilton Central, Hamilton, 3204, New Zealand

53 Commerce Street, Frankton, Hamilton |P: 07 - 847 - 6797 M: 027 682 9592 | Web: www.autovaletandming.co.nz

30186

Locally owned and operated Hamilton's longest serving car valet centre.

Protect and maintain the beautiful appearance of your vehicle.

Expect only the very best level of performance and quality workmanship from dedicated groomers used by all major car yards and dealers.

Auto Valet & Ming Centre Ltd We have everything from the Full Groom to a Wash n Vac. A Full Groom will make your old car look and smell new again, my staff will spend 6-7hrs making sure every little detail is not over looked. We also have the Ming Paint Protection which will save your paint from fading as well as giving the paint a high gloss and making the vehicle easier to clean with only using water and a sponge. The Ming Protection is Guaranteed for 3 years on a vehicle that is less than 12 months old and 2 years on a vehicle older than 12 months. Our brilliant and precise team will take care of all your vehicle grooming needs.

We groom Boats, Motor Bikes, Trucks, Buses and Cars.

Other Services: • Gas Struts, New and Used • Security Vehicles • Cars • Vans Concerns • Pet Damage • Stains • Tar

• Water Stains Services • Shampooing • Polishing • Grooming • Fabric Protection • Paint Protection • Courtesy Rides • Detailing • Touch-ups • Car Washes • Cleaning Service Options • Rush Jobs • Walk-ins • Same Day Service • 1 Day Service • Next Day Service • Quotes Price Information • Free Estimates • Free Quotes Assurances • Owner On-site Events • Wedding Any questions you have we are more than happy to answer, just give us a call!

AUTOMOTIVE SERVICES

WAIKATO BUSINESS NEWS November/December 2015

43

Marshall Transmissions

The Transmission magiCians aT The Big Yellow Building!

Marshall Transmissions, on Grasslands Place, just off Kahikatea Drive in Hamilton, is well known throughout Waikato as the ‘transmission magicians.’

Just two months ago a new ‘magician’, Dustin Phillips, took over the company with a business partner, Darren Baguley, who spends his time running Ultimate Automotive in Te Rapa.

Marshal Transmissions has a history dating back almost 40 years and has earned the label ‘magician’ through their expertise in transmission advice and the ability to get your vehicle back on the road as quickly and painlessly as possible.

On site they have the latest scanning and diagnostic equipment so they get it right first time.

They service power steering and carry out torque converter maintenance and repairs.

As well the list includes.• CVT ( continuously variable transmission) and manual gearboxes • Clutches, differentials and power steering Industrial and marine transmis• sions and torque converters • High stall converters and race transmissions • Approved repairer for all major warranty companies • Loan vehicles and recovery service available Some of the eight staff are internationally trained and all are experienced in using the latest electronic code readers, computer scanners and hydraulic testers.

Dustin said: “We use only the most modern equipment needed to repair today’s modern computer controlled automatic transmissions, where CVT, DSG and eight speed transmissions are now common.

“We proudly stand behind our 20,000km/12 month warranty and we are approved repairers for all automotive breakdown, warranty insurance companies in NZ as well as being MTA members.

“We also repair manual gearboxes, clutches and differentials and are power steering specialists,” he said.

“We use and distribute the USA-made Answermatic VBT400, AMI, SolX Smart Switch and TranX2000 diagnostic test equipment.

“This equipment is essential to enable fast, economical and accurate diagnosis of any transmission, hydraulic or electronic problems,” said Dustin.

One client was full of praise for the Marshall Transmissions team saying: “Awesome, prompt and friendly service…and didn’t cost the earth.

Another chipped in with: “A very professional company which I have already recommended to several friends.”

While another said: “My car nightmare seemed to disappear as soon as I called them.”

That says it all for the ‘transmission magicians’ and confirms they’re worth a visit.

“Come and see us for all your automatic transmission repairs and servicing, just give me a call on 0800 22 8000 for friendly, free advice,” said Dustin.

SAVE NOW SAVE NOW

Come see us for all your automatic transmission repairs

• C VT ( continuously variable transmission) and manual gearboxes • Clutches, differentials and power steering • Industrial and marine transmissions and torque converters • High stall converters and race transmissions • Approved repairer for all major warranty companies • Loan vehicles and recovery service available

Contact us

Phone 07 847 2799 Fax 07 847 0472 0800 22 8000

www.marshalltrans.co.nz

30491

on ouron Nissan our Nissan

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CS AUTO TECH LTD. 847 9090

2013

C S Autotech Limited is locally owned and operated and can assist with all your automotive repair requirements.

2013

NISSAN NISSAN X-TRAILX-TRAIL WAGON WAGON WOF • Full Services • Air Conditioning 10A Grasslands place Frankton Hamilton.

(Next to mad butcher)

30164

$29,990 $29,990 www.csautotech.co.nz

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Brand New Pre-Registered.

Be Quick! Delivery kms only Be Quick!

Delivery kms only • 2.0 MULTI-POINT FUEL-INJECTED PETROL ENGINE • CVT AUTOMA AUTOMATIC MATI TIC CENGINE TRAN TR TRANSMISSION ANSM SMIS SSI SION ION • 2.0 MULTI-POINT FUEL-INJECTED PETROL • ISSI CVT AUTOMA AUTOMATIC MATI TIC C TR TRAN TRANSMISSION ANSM SMIS ISSI SSI SION ION • POWER STEERING • POWER WINDOWS • POWER DOORWINDOWS • CRUISE MIRRORS••POWER KEYLESS ENTRY CONTROL • POWER STEERING • POWER DOOR • KEYLESS MIRRORS ENTRY • CRUISE CONTROL STARTING FROM&JUST • 1.8L PETROL WITH CVT AUTOMATIC • AIR CONDITIONING • CD •PLAYER WITH AUX IPOD INPUT • WITH ELECTRONIC STABILITY (ESP) AIR CONDITIONING • CD PLAYER AUX & IPOD INPUT PROGRAMME • ELECTRONIC STABILITY PROGRAMME (ESP) +ORC • EXCELLENT FUEL ECONOMY 6.7L/100KM (COMBINED) • BRAKE ASSIST WITH ELECTRONIC BRAKEFORCE DISTRIBUTION • DUAL FRONT, SIDE & CURTAIN AIRBAGS • BRAKE ASSIST WITH ELECTRONIC BRAKEFORCE DISTRIBUTION • DUAL FRONT, SIDE & CURTAIN AIRBAGS • 40/20/40 SPLIT REAR SEATS • 17” ALLOY • BLUETOOTH HANDSFREE • 5-STAR ANCAP SAFETY • 40/20/40 SPLITWHEELS REAR SEATS • 17” ALLOY WHEELS • BLUETOOTH HANDSFREE • NISSAN ANTI-THEFT SYSTEM IMMOBILISER (NATS) • 3-YEAR / 100,000KM FACTORY WARRANTY • (NATS) 16” ALLOY WHEELS • NISSAN ANTI-THEFT SYSTEM IMMOBILISER • 3-YEAR / 100,000KM FACTORY WARRANTY

$

2013

22,990

2013

PULSAR ST HATCH

• BLUETOOTH PHONE SYSTEM

NISSAN NISSAN NAVARANAVARA DX 4WD DX 4WD

PULSAR ST SEDAN

$33,990 $33,990 DRIVEAWAY

DRIVEAWAY

4 Only 4 Only Brand New Pre-Registered Brand New Pre-Registered Delivery kms only Delivery kms only

• 2.5 TURBO DIESEL ENGINE • 5TURBO SPEEDDIESEL MANUAL 4WD • •POWER STEERING POWER WINDOWS • 2.5 ENGINE 5 SPEED MANUAL •4WD • POWER STEERING • POWER WINDOWS • ABS BRAKING • LIMITED •SLIP DIFFERENTIAL • AIR CONDITIONING • CD PLAYER WITH AM/FM ABS BRAKING • LIMITED SLIP DIFFERENTIAL • AIR CONDITIONING •RADIO CD PLAYER WITH AM/FM RADIO • Pulsar DRIVER & PASSENGER FRONT • 3-YEAR / ST 100,000KM FACTORY WARRANTY ST sedan and hatchback shown. The special pricesAIRBAGS shown for Pulsar ST sedan and hatchback only. Additional and on-road apply. Offer cannot be used in WARRANTY conjunction with any other offers and • DRIVER &arePASSENGER FRONT AIRBAGS •fees 3-YEAR / charges 100,000KM FACTORY must end December 31st 2015 whilst stocks last. Nissan reserves the right to vary, withdraw or extend this offer.

visit Jim Wright Nissan on

NIS4378\TBWA

1050 Te Hamilton.

Ph 07 839 0777 or 0800 726.

1050 TeRapa RapaRoad, Road, Hamilton.

Ph 07 839 0777 or647 0800 726.0777 or 0800 647 726.

1050 Te Rapa Road, Hamilton.

Ph647 07 839 5284033AA

5284033AA

visit Jim Wright Nissan on

Rhett 0274 754, GrantGrant 0274 027 98 2118, John 021 284027 7762, Matt 027 231 4378022 Visit www.jimwrightnissan.co.nz Rhett 0274 482 754, Grant 0274 98 2118, John 0214174 284 7762, MattVisit 027 231www.jimwrightnissan.co.nz 4378 Jeremy 027482 316 2322, 498 2118, Matt 231 4378, Andrei 637

Classification Radiator Specialists - CarsPlease et Changes required? email Arthelp@yellow.co.nz or fax to 0800 860 200. (conditions above) details carefully.

To request corrections or changes, you must notify Yellow® in writing by email at Arthelp@yellow.co.nz or fax at Rep Name 36343 - ANNE TERRY 0800860200 no later than 5 business days from the date of this proof or the date that the relevant directory is closed for publication (whichever is Date Printed 11/06/2015 Cust. ID 102592841 sooner). Otherwise you are deemed to have approved this proof, and we Ad Size S4UH2 Ad ID Y-7612903/01 may publish the advertisement without further changes.

AUTOMOTIVE SERVICES

WAIKATO BUSINESS NEWS November/December 2015

• Muffler, brakes and auto repairs • Free inspection and quote • Courtesy car CHRIS OWNER/OPERATOR 19D Lake Road Hamiton

30250

Phone: 07 846 7143 Fax: 07 846 7149

www.franktonmufflers.com

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WHEN CAN REPAIR? WHENYOU YOU REPAIR? 13CAN MONTH WARRANTY SPECIALISING IN JAPANESE & EUROPEAN VEHICLES FREE DIAGNOSIS FREE DIAGNOSIS CARS –SERVICE TRUCKS – DIGGERS IN HOUSE FULL REPAIR • Drive in – Drive out Service IN 1HOUSE REPAIR SERVICE Day – FULL Repairs, Sales &System Service • All Radiator & Cooling Repairs • Over 300 New High Quality Radiators In Stock 1 Day Repairs, Sales & Service • Plastic Tank Radiator Servicing 13 -MONTH WARRANTY

Hamilton Windscreen LWP.indd 1

Recoring & Custom Built Radiators 13 MONTH•WARRANTY

SPECIALISING IN JAPANESE & Welding EUROPEAN VEHICLES • Alloy Radiator CARS –• Motor TRUCKS – DIGGERS Bike Radiators

SPECIALISING IN JAPANESE & EUROPEAN VEHICLES

• Drive in – Drive out Service For Peace of Mind Phone anytime • All Radiator & Cooling System Repairs • Over 300 New High Quality Radiators In Stock DriveTank in -Radiator drive out service • •Plastic Servicing Sloper Ave, Frankton, Hamilton • •Recoring & Custom Built Radiators All radiator & cooling system3repairs www.coombesandrennie.co.nz • Alloy Radiator Welding • Over 300 new high quality radiators in stock • Motor Bike Radiators

0800 023 769

Hamilton Windscreen LWP.indd 1

07 849 2818

For peace of mind, phone anytime

• Plastic tank radiator servicing For Peace ofbuilt Mind Phone anytime • Recoring & custom radiators 0800 • Alloy radiator welding 023 769 • Motor bike radiators 3 Sloper Ave, Frankton, Hamilton www.coombesandrennie.co.nz

Hamilton Windscreen LWP.indd 1 Hamilton Windscreens

0800 023 769

712 Te Rapa Road, Hamilton www.hamiltonwindscreen.co.nz info@hamiltonwindscreen.co.nz 30085

3 Sloper Ave, Frankton, Hamilton www.coombesandrennie.co.nz

2

1

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2/12/10 9:23:50 AM

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Partof ofthe thefamily familyfor forover over45 40years years Part Hamilton Windscreen LWP.indd 1

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AUTOMOTIVE SERVICES

WAIKATO BUSINESS NEWS November/December 2015

45

Diversification and innovation the key to success for two Hamilton stores IN THE LATE 90S, ALVIN AND JESSICA COBB TOOK OVER OWNERSHIP OF THE FIRESTONE ANGLESEA STREET STORE AND SIX YEARS LATER AS THE CITY SPREAD TO THE NORTH THEY TOOK THE OPPORTUNITY TO OPEN A NEW STORE IN TE RAPA.

I

n 2011 they decided to leave the Bridgestone network to pursue another opportunity and now four years later they are pleased to be back with the conversion of these stores to Bridgestone Select.

Rebranding to BSelect was easy for Alvin, because the stores already carried out mechanical work this was an opportunity to leverage from the national brand and the support available.

“The environment is very competitive, so the marketing edge we needed and the higher profile for the businesses, Bridgestone offered,” Alvin says. “Bridgestone does plenty of advertising and promotion and that's where we need to be as a store operating today.”

In total Alvin has six staff with mechanics in both shops that are certified for warrant of fitness provision. He

manages and oversees both branches with Jessica.

The mechanical work they offer provides a great revenue stream for the businesses but they rely on their loyal customer base. “With the BSelect changeover it will be clearer to customers that we offer full tyre and car servicing including all mechanical work,” Alvin says.

I really recommend rewarding loyalty – it's a great motivator for the whole team To remain competitive Alvin says it's vital to diversify as much as possible and if you can, offer a one stop shop to customers. “Keeping your store immaculate is also

very important,” he says.

“Customers and reps don't want to come into a dirty or messy environment. Our presentation is a key part of our success and the professional brand we want to put forward to customers.”

Managing appointments is also an important part of running a modern business according to Alvin. “We run just like a hairdresser,” he says. “We book people in

on the hour and send out a text the day before reminding them about their appointment.

Yes we try to accommodate people if they drop in, but we always recommend making an appointment. That way we don't have frantically busy mornings and dead afternoons because our appointments are managed much more carefully – it makes life easier for everyone.”

Technology including

their database and booking system helps streamline appointments. “I like to be ahead of the curve in terms of innovation and technology,” Alvin says. “I'm always looking for new ways to do things and improve our customers' experience.”

Alvin is also keen to give his staff – especially longserving staff – a great work experience. “As a 30 year veteran of the tyre business

in Hamilton, I really appreciate the loyalty of my staff.

We couldn't have had the success we've had without them,” says Alvin. Two staff members Dave and Pauline were recently presented with gold watches as a thank you for their excellent service.

“It isn't done so much anymore but I really recommend rewarding loyalty – it's a great motivator for the whole team.”

46

AUTOMOTIVE SERVICES

WAIKATO BUSINESS NEWS November/December 2015

WE’RE ALL BRAND NEW Bridgestone Select have now opened in Tawn Place and Anglesea Street. We are now MTA Assured and offer AA Smartfuel rewards as well as a full range of automotive services performed by qualified mechanics, including:

• Tyres

• Suspension

• WOF

• Alignment

• Servicing

• Nitrogen

• Brakes

• Batteries

Come in and see us today!

527 Anglesea Street, Hamilton 25 Tawn Place, Hamilton alvin@fstap.co.nz

07 839 2176

07 849 5114

WAIKATO BUSINESS NEWS November/December 2015

47

Specialists in tree maintenance Treescape specialises in the cost effective maintenance of trees and vegetation, from tree pruning, tree removals, power line clearing, transplanting, land clearing, consultancy and restoration projects. We pride ourselves in working safely, professionally and with integrity.

• Pruning & hedge trimming • Chipping • Dismantling & felling

• Thinning & crown reduction • Stump grinding • Land clearing

PHONE: 0800 TREE WORK ( 873 396 ) or (07) 857 0280 Email: hugov@treescape.co.nz www.treescape.co.nz

EQUIPE COLORADO 4X2 Not CRUZE new...

But nearly!

1.8L SEDAN AUTO CREWCAB AUTO

NEW MID-SIZE MALIBU CD PETROL

from rsp

33,990

$

from rsp

25,990

$

+on roads

+on roads

from rsp

39,990

$

+on roads

Multi colours... Multi Cars

SV6 SEDAN*

from

$39,990

BARINA RS AUTO & MANUAL* from

$19,990

CAPTIVA 7 LTZ Diesel* from

$41,990

Only four months old 2015 Ebbett bulk buy breakthrough!

Fantastic pricing on this range of nearly new Holdens. Contact us today to secure one of these great offers.

Limited numbers only at Ebbett group dealerships.

Offer available while stocks last. Offers end April 30th 2014. Not available with

THESE DEALS ARE AS GOOD AS THEY GET

other offers. Private customers only.

5965158AA

12916

EBBETT HOLDEN 204-208 Anglesea St, Hamilton, T 0800 07 838280 0949 888

www.ebbett.co.nz

www.ebbett.co.nz

Waikato Business News: 400mm high x 260mm wide 48

WAIKATO BUSINESS NEWS November/December 2015

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