A guide to giving your consent for media activities

A guide to giving

your consent for media activities

Introduction

The Marketing and Communications team at Voyage Care love sharing your amazing news and stories. Whether that be on Hive, social media or in Zest magazine.

We also share your stories with the public, using photos from across our services in our leaflets, brochures and on our website.

Before we can share anything about you, like your name or a photo of you, we need to check we have a signed consent form.

The good news is, that once we’ve received your signed consent form it lasts for two years! So, we won’t need to keep asking you every time you send us a photo or story to share.

It’s important that before you sign the consent form, you understand what it means and where your information will be shared. We’ve created a guide to help you make an informed decision. To take a look at the full policy for consent relating to non-core business activities, click here!

Great news!

Our new consent form lasts two years!

Where will your content be shared?

ite

Our webs

a We have d news dedicate our n section o for all website ries! your sto

Social media Hive - our staff intranet!

Like Facebook, Twitter and LinkedIn

Exclusive content, like staff blogs!

Zest Our quarterly magazine with stories from across the UK!

Consent quiz - for staff

Start

Do you have a story or photo you would like us to share?

here!

Yes!

No..

Have you signed a new Voyage Care consent form?

We’re always interested in hearing what you are doing!

Email communications or the marketing team!

I don’t know You can email the information security team at any time to check if we have received a form from you in the past!

Yes! The consent will last two years, so unless you withdraw your consent - we can share your story!

No..

We can’t share any personal information unless we have a signed consent form.

Do you want to withdraw your consent?

Yes

You can do this at any time - just email informationsecurity@voyagecare.com and they will remove you from the consent register.

No!

We will ask you to review your consent every two years.

Consent quiz - for people we support

Start here!

Do you have a story or photo you would like us to share?

Yes!

No..

We need consent! Do you have the capacity to consent yourself?

We’re always interested in hearing what you are doing!

Email communications or the marketing team!

share We can’t ry unless your sto consent! we have I don’t know

No..

Yes!

You can speak to our key worker about the consent form and they can answer any questions you have.

You can ask a member of staff to send us a signed consent form to consent@voyagecare.com

Your lasting power of attorney can sign the form for you.

Do you want to change your mind?

Yes!

Did you kn

ow?

The consen two years, t will last un withdraw c less you onsent!

Ask your key worker or a member of staff to email consent@voyagecare.com to remove your consent from the register.

Frequently asked questions

1

Why do Voyage Care want to use photos, videos and stories about me?

At Voyage Care we share stories, because we know some people like to let others know about their achievements.

We also use information about the people we support and our staff to share the work that Voyage Care does. We want more people to be supported by us and to we want more people to work for us.

2

Where might Voyage Care use photos, videos and stories about me?

We use photos, videos and stories in our leaflets, posters, banners and brochures etc. We share these things with our staff on Hive, in Zest magazine, or with the public on social media or on our website.

3

How long will my consent last?

4

What if i change my mind?

Unless you choose to withdraw consent, which you can do at any time, your consent will last for two years.

Don’t worry, if you ever want to withdraw your consent you can email consent@voyagecare.com and let the Information Security team know!

5

Do I need to fill in a consent form every time I send a photo or story?

If, in the last two years you have already sent us a signed consent form, then you won’t need to send a new form each time. We will check your details in our consent register and as long as you have consented before, then we can share your photo/story straight away.

6

Who can give consent if I don’t have the capacity to give consent?

Your Lasting Power of Attorney can sign the consent form for you. If you do not have one, a best interest decision must be made and recorded to give any consent.

7

How do I know if I am a Lasting Power of Attorney?

Ask the service manager to check for you.

Remember, as a family member you may not be a Lasting Power of Attorney.

The Voyage Care employee must sign to say that they have evidence that you are the Lasting Power of Attorney.

Top tip! Introduce these forms into your support plans so that they can be signed when a person we support first moves into your service!

Get involved!

You can email or marketing@voyagecare.com or communications@voyagecare.com to share your stories with us!

If you’re unsure about your consent, you can email informationsecurity@voyagecare.com at any time to check.

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Do the people you support have an unusual hobby? Have they achieved something they want to share? Let us know! We’re always interested in hearing what you are doing.

We want to sha re your stories!