Because Of You - Visions 2024

OUR MISSION

Since 1896, Volunteers of America’s ministry of service has supported and empowered Americas most vulnerable people touching the mind, body and spirit of those we serve

Volunteers of America Southeast Louisiana addresses the most challenging issues of the day and develops innovative solutions to meet the needs of our community.

From delivering lifesaving short-term to transforming lifelong services our 30+ diverse human services programs support and empower children families seniors individuals with disabilities and veterans in 16 south Louisiana parishes each year

“Your ongoing support fuels our mission and inspires every member of our team Together, we are not just dreaming of a better future; we are actively building it, day by day, because of you”

Mid-Year Reflections

As we reach the midpoint of 2024, I am compel ed to pause and reflect on the incredib e ourney we have undertaken together at Volunteers of America Southeast Lou siana We cont nue to witness the transformat ve impact of your generos ty and comm tment

Your commitment and your support over these past months have been instrumental n propel ing forward our mission The stories of hope and renewal that unfo d every day with n our community are a direct result of your dedicat on From prov ding essential services to the most vulnerable to empowering individuals through education and employment programs, your support s at the heart of al we do.

Th s mid-year recap is not just a reflection of what has been achieved but also a celebration of your ongo ng commitment Your engagement has a lowed us to not on y meet but exceed our goals n various areas. Whether it’s expanding our outreach in mental hea th, supporting veterans to reintegrate into the commun ty or provid ng safe spaces for ch ldren and famil es, your impact is profound and farreach ng

Th s is why we share our stor es of success These are the people we serve. We are transforming the lives of so many across the 16 parishes we serve Our “One Team” s determined, committed and relentless to surpass the amb tious goals we have set for th s year

Thank you for standing with us and be ng a part of our journey. Together, we are not just dreaming of a better future; we are actively achieving t.

Voris Vigee President and CEO of Volunteers of America Southeast Louisiana

In the realm of questions and answers, there's a timeless simplicity to the query "Why?"

It is a question that echoes the connection of purpose and passion, seeking understanding and direction. At Volunteers of America Southeast Louisiana, we have embarked on a journey to unravel this enigma with a simple, heartfelt response:

BECAUSE

Our new y redesigned Annual Impact Report, del vered n January was aptly named "WhyWeServe." It was more than ust a financ al recap report; t was a narrat ve of purpose, a testament to the dr v ng force beh nd every action we take and the impact made across our communities served

In this publication, prev ously titled “Visions,” we answer with "BecauseofYou."

It is more than a title; t's a tr bute to the construct ve nteract on of compassion and action. It symbol zes the interconnectedness of our daily efforts and your unwaver ng support. Each story is a testament to the profound mpact that comes from standing together, united in a shared commitment to making a difference in the ives of those we serve.

It is because of you that we can look back at the sign ficant str des we have made n enhanc ng the quality of ife for so many And it is because of you, that we look forward to the future with optimism and determinat on So as you enjoy this read of discovery and gratitude, we nvite you to join us in celebrating the power of "Because" a resounding acknow edgment of the inva uab e role you and our consumers play in our mission.

30 + Community Programs

CHILDREN & FAMILY SERVICES

VETERANS SERVICES

AGING & ELDERLY

Adoption & Maternity Program

Mentor ng Children of Promise

Positive Pathways Program

We: C A N (Care, Advocate Nurture)

Veterans Trans tional Housing

Homeless Veterans Reintegration Program

Supportive Services for Veterans Families Craftsman Home Improvement

Aging with Options Retired and Senior Volunteer Program (RSVP) Elderly Housing

Room Occupancy Supportive Housing & Case Management

Empowering Change,

One Story at a Time

Because Of YOU

SURVIVING MYSELF!

Leia Smith tells her story of fighting addiction and becoming a supporter of programs that help families stay together during recovery Her experience shows how important it is to have help and multiple chances to get better, proving that families can overcome big challenges together

I am not ashamed to share with you the raw, unfiltered truth of my journey a journey that led me to this very moment, advocating for a program that could have changed the course of my life and my children's lives if it existed then.

I was not always the woman I am today Back then, I was a mother of five beautiful children, filled with dreams and aspirations for the future But drug addiction does not discriminate. It found its way into my life with a ferocity that I could not comprehend. It tore apart my family, it was brutal on my children.

I didn’t know where to turn. Who was out there to help me get through this? Who would understand the desperate need to heal not just myself, but the fractured bonds of my family - my children? I couldn’t lose my children I was so afraid

Recovery is not easy. I failed over and over again and my children lost faith in my ability to be normal again. You see what terrible life mine had become. It had also become my children’s “new” normal. I was filled with regret.

It was then, in my darkest hour that, finally, recovery offered me a lifeline a chance to heal, to grow, and to reclaim what addiction had stolen from me

I’m not sure how, but that time, I made it through, but addiction’s grip is always just a firm handshake away. I will never be cured. I will always be in recovery.

But today, I, Leia Smith, am a survivor. I am a warrior. I am an advocate for the power of support, and second, and sometimes third and fourth and fifth chances Ms Jackie has given me that chance Without her and Volunteers of America’s new substance use disorder program, my “new” life would have no purpose.

Today, I am a certified peer support specialist at our new outpatient clinic on Canal Street and I have the fulfilling opportunity to help others, and their children, through recovery, which is now my devotion in life This opportunity, this life-changing opportunity, was given to me by the Family Focused Recovery Program of Volunteers of America Southeast Louisiana. I am so happy, and I am so proud

To discover more about Family Focused Recovery scan the QR code to watch our informative video

Harry Bradley's Transformation through Supportive Housing

At Volunteers of America Southeast Louisiana, we believe in second chances and empowering individuals to lead fulfilling lives. Harry Bradley's story exemplifies this mission. Written by his case manager, Kasey Tassain, this is a story of resilience and the transformative power of supportive housing.

Harry had faced significant challenges, having been evicted twice due to financial difficulties from living on a very tight fixed income Life was a constant uphill battle, and managing his expenses was overwhelming Harry was evicted and on the street Harry came to Volunteers of America Southeast Louisiana with no stable place to call home He desperately needed a guiding hand He needed a friend. He needed Kasey.

Harry and Kasey learned how to budget and prioritize his expenses on his fixed income and by paying his bills on time. He took control of his financial obligations slowly and has maintained his housing for the past seven months. Helping consumers like Harry is what we do. It’s a vital part of our mission.

Harry’s story is not just one of overcoming financial hardship but also of the profound impact that we have on individuals seeking a fresh start. We continue to ensure that no one is left behind on their journey to selfsufficiency.

As Harry’s case manager, I provided guidance on budgeting and followed up with him monthly to confirm that he had paid all his financial obligations, including rent and utilities," Kasey explains. "I knew Harry had the potential to turn things around with the right support.

Get to Know Carl Payton

Intellectual Developmental Disability- Supported Living Services

In the vibrant history of Volunteers of America Southeast Louisiana's history, we spotlight Mr Carl Payton, a pillar of dedication and commitment for over 30 years

Carl's journey with us was one of steadfast serv ce and unwavering dedication. For over three decades, he has worn many hats, but only one focus – caring for and improv ng the lives of consumers with intellectual disabilities in our Supported Living Services Program.

From his early days as a dedicated team member to his pivotal role in shaping our community outreach programs, Carl has been a stalwart of pass on and reliability whenever called upon He is always our organization’s first responder in a time of crisis, no matter the need Carl is the person we all know we can rely on.

"Carl Paytons dedication and exemplary service to our organization has built a rock-solid foundation for our ONETEAM to emulate We are honored to serve alongside him as our role model"

CLUB CLUB CLUB

Beyond his off cial responsibilities, Carl is a commissioned Minister of Volunteers of America and daily touches lives and offers hope through his deeply rooted faith.

“Carl Payton, a beacon of dedication and service has not only enriched our organization but has also inspired others to join us in our mission His faith drives all of his actions of leadership and his unwavering commitment for his consumers is a blessing to us all"

As a devoted husband to his wife, Juanita, Carl is also an avid golfer - a real “fairway splitter” w th a deft short game Carl is always the first to be asked to play the role of Ambassador for anyone who needs a “ringer” to round out their foursome.

Thank you, Carl, for be ng a guiding light in our organization and for your relentless dedication to those you serve and the mission of Volunteers of America Southeast Louisiana.

Jackie Kelletts visionary leadership with the Family Focused Recovery programs, prioritizes the safety and well-being of pregnant women navigating substance use challenges

AT THIS YEAR'S VANTAGE POINT BREAKFAST, OUR ANNUAL NEW MEMBERSHIP DRIVE ON APRIL 24 AT THE AUDUBON TEA ROOM, ATTENDEES NOTICED A SIGNIFICANT CHANGE: CONSUMERS AND STAFF WERE INCLUDED AT EVERY STAGE OF THE PROGRAM. GUESTS FOUND THEMSELVES SEATED AMONG INDIVIDUALS WHOSE LIVES HAD BEEN PROFOUNDLY IMPACTED BY VOLUNTEERS OF AMERICA SOUTHEAST LOUISIANA.

Empowering Hearts and Minds with Mentoring Children of Promise

In October 2023, Carsynn and Laventie Clerk, two young siblings navigating life without their mother, found comfort and guidance in the Mentoring Children of Promise (MCP) program directed by Ms. Sherlyn Hughes. MCP provides mentors for our youth dealing with crisis and who are at risk. This program is a cornerstone of Volunteers of America Southeast Louisiana's mission. Matched with the compassionate staff, their journey towards healing and growth began.

Carsynn, an 8-year-old with a penchant for all things girly, and her 10-year-old brother Laventie, came from a home marked by loss and perseverance. Their mother's battle with cancer had left a void, and their father, who struggled to parent on his own, sought support for his children through the Mentoring Children of Promise program. Recognizing the importance of a maternal figure in their lives, their father requested a female mentor to provide the nurturing presence they craved

Referred by a former lead case manager of the WE C A N (Care, Advocate, Nurture) program, the siblings were welcomed into the program with open arms by Volunteers of America Southeast Louisiana.

For six months, our staff was a constant presence in Carsynn and Laventie's lives, engaging them in activities that foster growth, confidence, and connection and instilling within them a sense of selfworth and purpose.

Quickly, the children eagerly awaited her visits, finding comfort and joy in her presence Their father marveled at the transformation he witnessed, noting staff’s nurturing yet firm approach a reflection of the love and guidance reminiscent of his late wife.

Through the Mentoring Children of Promise program, facilitated by Volunteers of America Southeast Louisiana, Carsynn and Laventie are not just mentees; they are beneficiaries of a bond that transcends mentorship. Our staff’s unwavering dedication and compassion have become a beacon of hope, illuminating the path toward a brighter future Each success story, like that of the Clerk siblings, is a testament to the transformative power of mentorship to uplift and empower those in need

Enjoy a day of golf on the award-winning course the pros play!

Tuesday, September 17 9:00 a.m. Shotgun Start

TPC Louisiana in Avondale, LA

Benefiting Volunteers of America Southeast Louisiana Adoption & Maternity Program

“We look forward to the GolfStar Classic every year because it’s a time when so many of the families we have touched come back together to celebrate adoption, their adoptive children and forever families,” says Program Manager, Lori Arceneaux.

“We deeply appreciate everyone who supports this event.”

We're thrilled to share the success of our inaugural Reach for the Stars Benefit Dinner on April 3, 2024, at Orpheum Theater. The event celebrated the impact of our Family Focused Recovery Program and honored key supporters of our great organization.

Induction into the Ballington Benefactor Society

A highlight of the evening was inducting new members into the Ballington Benefactor Society: Roy Carubba, Terry & Geneva Forstall, Chuck & Susan Viator, The Bollinger Family Foundation, J. Edgar Monroe Foundation, RosaMary Foundation, and Oscar J. Tolmas Charitable Trust. Their support has been crucial in advancing our mission and providing essential services.

Q &A

with the Program Directors

Director, Supported Living Services – Cleveland Obey

Q: Why is your role as Director of Supported Living Services- Intellectual Development Disability program so rewarding?

In part because of Mary Smith, one of our ten-year consumers at our Intellectual Disability Home on South Olympia Street Mary came to us with significant challenges, both intellectually and emotionally Over the years, she has blossomed into a confident and independent individual, thanks to the personal care and support she receives here. One particular moment stands out. Mary, who initially struggled with communication, wrote a heartfelt letter expressing her gratitude for the staff s dedication and care Reading her words of appreciation was a profound reminder of why we do what we do every day

Assistant Vice President of Integrated and Behavioral Health – Jackie Kellett

Q: How has your involvement in the birth of our Family Focused Recovery Program impacted your own life?

Being involved n the birth of our Family Focused Recovery Program has been a deeply personal and impactful journey for me Witnessing the transformation and heal ng of mothers grappling with substance use d sorder alongside their children has left an indelible mark on my life. This program s creat on has reinforced my belief in the power of holistic, family-centered care.

Seeing families reunite, heal, and thrive under our comprehensive treatment approach has been both humbling and insp ring. It has deepened my understand ng of the interconnectedness of mental health, addiction recovery, and family dynamics, shaping my professional approach and personal perspective. It has fueled my dedication to advocating for comprehens ve support systems that prioritize the well-being of both individuals and families affected by substance use disorders

Director of Children and Family Services - Sherlyn Hughes

Q: The Mentoring Children of Promise program focuses on the impact that community and civic leaders as mentors can change lives How has the success of this program impacted your life?

Personally, this program has deepened my belief in the resilience of children and the mmense impact positive role models can have on their lives Seeing children blossom under the guidance of caring mentors has reaffirmed my commitment to serving our community's youth with compassion and dedication. The success of Mentoring Children of Promise program is a reminder that when we come together as a community to uplift and empower our youth, we create a brighter future for everyone

Director of Health and Human Services - Aimee Starnes

Q Your programs work on the Northshore communities we serve has provided a lifeline of support for those in need How has the community responded to your teams’ efforts and impact?

The response from the Northshore communities to our programs has been nothing short of inspiring We've seen a groundswell of support and gratitude from community members who have directly benefited from our services. Whether it s providing essential healthcare services, addressing housing needs, or offering counseling and support, the community has recognized and appreciated our unwavering commitment to improving lives

Moreover, we've witnessed a growing sense of collaboration and partnership between Northshore and Southshore individuals who have rallied behind our efforts, offering resources, volunteering their t me, and championing our cause This level of community engagement not only validates the importance of our work but also fuels our determination to cont nue making a meaningful d fference in the lives of those we serve

THANKFUL FOR “THEIR” SERVICE

Get to Know Ms. Evie

& Ms. Gail –

Veteran Services

In the bustling heart of Volunteers of America Southeast Louisiana's Veterans Services Program, two remarkable women stand as pillars of strength and compassion: Ms. Evie Duvernay-Simmons and Ms Gail Sherman As the Administrative Assistant and GPD Case Manager respectively, they embody the essence of dedication and professionalism.

Every day, Ms. Duvernay-Simmons and Ms. Sherman are the first faces that Veterans encounter as they step into the pavilions on Napoleon Ave and Pitt Street in Uptown New Orleans. Dressed impeccably in their signature style "to the nines," these ladies exude elegance, warmth and confidence.

Despite their refined appearance, they are no strangers to hard work and diligence. With unwavering dedication, they ensure that every aspect of the program runs seamlessly From managing administrative tasks to providing crucial case management support, their contributions are invaluable.

Beyond their roles, Ms. Duvernay-Simmons and Ms. Sherman are champions of second chances They understand the overwhelming importance of providing the stability and care necessary to get our veterans back on their feet and in their own homes. They listen, they empathize, and they advocate tirelessly for the well-being of the men who have served their country. In their capable hands, the Veterans Services Program thrives, guided by their grace, strength, and unwavering commitment to those in need.

Thank You, Ms. Evie and Ms. Gail for the inspiring way you have served our community.

Decorating Hope: Volunteers Transform our two Facilities for Homeless Veterans

The Accessories Resource Team (ART) and Volunteers of America Southeast Louisiana teamed up with one goal: to make homeless veterans at the Pitt Street and Napoleon Avenue facilities feel happier and more at ease.

Sixty volunteers, who were experts in decorating, came together from all over the country, excited to make a difference. They spent months gathering donations and getting help from companies to turn the empty spaces into something special

On May 9th, with the sun shining down, they arrived like angels ready to work With drills buzzing and furniture being moved, they transformed every corner into a cozy and lively space.

Sharon Davis, who started ART, couldn't help but feel proud seeing the change happening. It was more than just fixing up the place; it was a sign of hope and the community's strength

Navy veteran Nolan Davis was one of the people touched by their kindness He felt comforted in the new spaces, a reminder that even in tough times, there are people who care.

Voris Vigee, President & CEO, Volunteers of America

Southeast Louisiana, felt thankful seeing the rooms transformed. She knew it was more than just decorating; it was showing love and support for every person there

Their collaboration brought hope to everyone who saw it. ART’s efforts made this a truly humbling experience.

Through their dedication, these volunteers bring comfort and hope to those in need, showcasing the power of compassion and collaboration in creating a brighter future for our heroes.

Program Story Program Story

A New Chapter: Joyce Preston's Heartfelt Mission to Teach Reading

Joyce Preston, a retired college admissions officer from Abita Springs, has a special activity on her calendar each week. She tutors her friend Ernestine in reading.

Joyce and Ernestine met two years ago. Joyce is a volunteer with our Retired Senior Volunteer Program, or RSVP, on the North Shore. Ernestine is a middle-aged Covington woman who gets support from our Case Management program Suffering with mental illness for years, Ernestine has had a difficult life in which many things, including education, fell through the cracks

Yet, with Volunteers of America Southeast Louisiana’s help, Ernestine is doing well When she expressed a desire to learn to read, the RSVP staff asked Joyce, a teacher early in her career, if she would take on tutoring. She said yes, and the two have forged a strong bond.

“I work with Ernestine every week in the RSVP offices, or I go to her home if she can’t find a ride,” Joyce says. “We work on her phonics, work on words and stories. She has made great progress ”

An RSVP volunteer since 2008, Joyce and her husband returned to their native Louisiana from California when they retired. After her husband died, Joyce says she felt lost and needed to get involved in meaningful activities. She learned about RSVP at a volunteer fair and decided it was for her.

Through RSVP, Joyce has helped nursing home residents, collaborated with seniors and served as receptionist in the RSVP offices She has enjoyed each activity But tutoring Ernestine has been especially rewarding She plans to continue to work with Ernestine and encourages others to volunteer with RSVP “It doesn’t take that much time, and it means so much.”

Journey Program From Despair to Hope

The Darkest Hour: Confronting Reality

My life was dominated by substance abuse, resulting in a chaotic existence filled with instability. The severity of my situation became glaringly apparent the day I was arrested with drugs in my car while my children were with me Watching authorities take my children due to my negligence was a profound wake-up call After serving six months in jail for possession, I knew something had to change.

A New Beginning: Entering Recovery

Upon release, I engaged with a specialty court and family preservation program a lifeline I hadn't realized was essential This program offered me a chance to rebuild my life and become the mother I always wanted to be. Determined to make the most of this opportunity, I transitioned into a sober living house and became part of the Volunteers of America Southeast Louisiana's Journey Program. This wasn't just a recovery program; it was a supportive community that believed in redemption and second chances.

Steps Toward Reclamation: The Path of Recovery

The Journey Program provided comprehensive support, connecting me with essential resources such as food stamps and mental health services. A Health Navigator and a Peer Support guided me through the 12 Steps of Alcoholics Anonymous, helping me distance myself from my past and edge closer to my children The program also offered parenting classes, where graduating marked a significant milestone in my journey towards responsible motherhood

Triumph and Transformation: A New Role

With continuous effort and support from the Journey Program, I regained custody of my children and built a stable, sober life. I now work as a Behavioral Health Technician, a role that daily reminds me of my past struggles and my journey to overcome them. This position is not just a job; it's a testament to my self-sufficiency and the transformative impact of compassion and support

My story is a testament to the fact that change is achievable, and hope is always accessible, thanks to organizations like Volunteers of America Southeast Louisiana.

Program Story - Community Living Services

Gary's Path to Freedom, Respect, and Dignity

When Gary came to Volunteers of America Southeast Louisiana’s Gayoso Community Home, he was aggressive, loud and consistently hoarding food The ideas of freedom, respect and dignity seemed like a pipe dream as he continued to hoard snacks and gain weight.

It turns out all Gary needed was a little personalized attention and patience. The staff figured out that he came from another group home that was too restrictive, and he felt like that would never change He was hospitalized for verbal and physical aggression toward staff and other residents

It took time, but Gary’s life is changing for the better. He feels important because of the direct support professionals in his life how they care for him and ensure his safety, dignity and health.

Today, Gary has a positive outlook and is giving back He loves volunteering three days a week at University Medical Center. He started out labeling packages of bandages, and now, he is in the kitchen making sandwiches.

"He's got a really bubbly personality," says Adrena Chandler, the Director of our Gayoso Community Home "He's got a good spirit If you are down, he'll try to pick you up That is special He's becoming more responsible with his house responsibilities, and his attitude as a whole is much better He's just a joyous person."

Your support provides Gary with his Volunteers of America Southeast Louisiana’s home and the personal attention that has changed his life forever.

Foundation Spotlight:

J. Edgar Monroe Foundation Brings Joy Through Community Experiences

It’s amazing what little things can mean. Just ask Blair Monroe of the J. Edgar Monroe Foundation.

The foundation gives $25,000 annually to Volunteers of America Southeast Louisiana’s Supported Living Services program These funds are to be used specifically to engage the persons with disabilities served by the program in their local community, by enabling them to attend events and pursue activities they otherwise couldn't afford.

“These folks have enough challenges in life just getting by with their housing and money for their care,” Monroe said. “Many don’t have an opportunity to do anything social. This donation helps Volunteers of America facilitate activities in the independent living program so consumers can enjoy life.”

The foundation’s generous donation makes a world of difference, enriching the lives of our consumers by allowing them to get out and explore their interests

“All of us take for granted the little things we do day in and day out, but these individuals have challenges and don’t have the opportunity or resources to do something outside the basic needs of their lives,” Monroe added. “I’m just glad that we’re able to help them out a little bit. The main goal is to bring them happiness and allow them to spend time with other people.”

We are grateful to the J. Edgar Monroe Foundation for their generous contribution. It’s easy to see the happiness their gift has brought.

Program Story – Craftsman Home Improvement Services

The Ramp That Rebuilt My Life

My name is Leroy Davis, and if there's one thing I've learned in my fifty-something years, it's that life can change in the blink of an eye A decade ago, I was in an automobile accident that claimed my leg and much more. I lost my job, my marriage crumbled, and eventually, I had to leave my suburban New Orleans home. It felt like the world I knew was unraveling.

I found myself moving back to a family home in Boutte, living a life far from what I had planned. The house, filled with memories of easier times, wasn't equipped to manage my new challenges. I relied on a scooter for mobility, but the layout of my home turned every day into an obstacle course Despite these hardships, I was determined to regain some independence and started fixing up the place with the help of a close friend.

That's when a blessing rolled into my life, quite literally, in the form of a ramp Volunteers of America Southeast Louisiana's Craftsman Home Improvement Services, operating in St. Charles Parish and beyond, heard about my situation. This incredible team, led by Program Manager Payne Diaz, dedicates their efforts to improving the homes of low-income elderly and disabled homeowners like myself, allowing us to live safely and independently.

The challenge of building a ramp for my home was not trivial. My house’s quirky design and other logistical hurdles could have deterred a less committed team But Mr Justin, the project lead was no stranger to tough situations. He and his team crafted a plan to install the ramp at the back of my house, performing meticulous carpentry work to ensure it was secure and accessible

The day the ramp was completed, a door opened to a world I thought was lost to me. I cried and Mr. Justin did too. This ramp has changed my outlook on life. Each morning as I go down my new ramp, I am reminded of the kindness of strangers and the unexpected ways life can deliver hope.

Through their hard work, Craftsman Home Improvement Services not only transformed my home but also restored my spirit In Jefferson, St Charles, St Tammany, and St John parishes, their efforts continue to lift up individuals facing daily hardship in their own homes. As I've learned firsthand, sometimes it's the simplest changes that can truly rebuild a life

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