2016-2017 Annual Report

GREATER NEW ORLEANS

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YOU Change People’s Lives Throughout Southeast Louisiana More than 52,000 helped during the year Change happens when people like you care enough to take action.

That’s exactly what happened last year at Volunteers of America Greater New Orleans. Because of you—our donors, volunteers, supporters and friends—we were able to touch and change the lives of thousands of our neighbors facing tough challenges.

Challenges like having nowhere to live with your two children and now calling a safe, affordable place home.

Challenges like living on the streets, having proudly served your country, and then finding open arms at our veterans transitional housing facility. Challenges like having profound, non-verbal autism but living on your own with a support professional to help. Challenges with anger management and poor school performance because your mom is nowhere to be found and your dad is in prison...but your new mentor listens to you and is helping you realize good things are possible.

In the following pages, you will read more personal stories of those whose lives you've helped change.

Here are some major areas of our accomplishments.

Our Bayou Cane community in Houma provides a safe, affordable and beautiful place for familes to raise children and their pets.

More Affordable Workforce and Senior Housing Because of you, we continue to make more affordable workforce and senior housing available. To address a lack of safe, affordable, quality housing, we completed two new developments this year— Academy Place for seniors in Houma and The Cottages at Mile Branch workforce homes in Covington.

Growing Geographically Because of you, we continue to serve more people in the 16 southeast Louisiana parishes we cover. We're helping more seniors age in place in St. John and St. Charles parishes with our Repairs on Wheels program. Veterans in Houma have access to our year-old Homeless Veterans Reintegration program there.

And, we are expanding our mental health services in the Florida Parishes area north of New Orleans.

Getting Children Off to a Great Start Because of you, our Adoption and Maternity program is still creating forever families, uniting children and adoptive parents.

Our Mentoring program helps children left behind when a parent goes to prison and always welcomes new volunteer mentors to meet our growing list of needy youth. This is especially important in our area, which has one of the country’s highest incarceration rates. And, every day, more than 7,000 at-risk school children fuel their brains with healthy, nutritious meals from our Fresh Food Factor program.

Seeing Abilities in People with Disabilities You help us care and love people where they are. This is especially true for the many wonderful people with intellectual and developmental disabilities living to the best of their abilities in our Supported Living Services and Community Living Services programs.

Looking Ahead Throughout our 121-year history in southeast Louisiana, we have stayed focused on the future, to ensure that services respond to the needs of the day. Thanks to you, we are planning to continue changing lives and uplifting spirts for many years to come.

BOARD OF DIRECTORS Geoffrey C. Artigues Chair Christy M. Howley Connois Chair-Elect Chanel Lagarde Secretary Tod Smith Treasurer Wayne M. Baquet, Jr. Immediate Past Chair M. Isabel Barrios; Terrence C. Forstall; Nathan J. Junius; David Konur; Fred H. Myers; Leonard D. Simmons, Jr.; Lynn Swanson and Chuck Viator James M. LeBlanc President/CEO

MISSION Volunteers of America is a movement organized to reach and uplift all people and bring them to the knowledge and active service of God. Volunteers of America, illustrating the presence of God through all that we do, serves people and communities in need and creates opportunities for people to experience the joy of serving others.

Volunteers of America measures its success in positive change in the lives of individuals and communities we serve.

Thank You for the Difference You Make in People’s Lives Looking over the past year at Volunteers of America Greater New Orleans, we are filled with gratitude for you—our donors, supporters and volunteers.

You made it possible for us to change the lives of so many people in need— more than 52,000 during the past year. Whether you are a new supporter or long-time friend, you made a positive difference in thousands of lives.

This Annual Report contains a wealth of information and useful data.

We hope you look closely at our facts and figures, but remember the true measure of our success is how well we serve people in need. We included some inspiring stories that show how we offer hope and healing.

This is an important time. Volunteers of America completes a year of accomplishments and is moving forward in exciting new directions.

First, an announcement. In January, we are changing our name to Volunteers of America Southeast Louisiana. We truly serve 16 parishes that extend well beyond metro New Orleans. Our new name reflects who and where we serve, especially during a time of growth.

For example, we continue to grow our work in Houma. This past year, we started the Homeless Veterans Reintegration program there and opened the doors to Academy Place, an independent senior living community in the heart of the city. In St. John, St. Charles, Jefferson and St. Tammany parishes, we are accelerating our Repairs on Wheels program for elderly homeowners. North of Lake Pontchartrain we are expanding much-needed mental health services.

We’re growing in New Orleans, too. We are proud to announce new mentoring initiatives for at-risk youth and a new program to prevent financial exploitation of seniors. One mentoring program will help young victims of sexual trafficking, and the other will serve young fathers transitioning back to the community after incarceration. These are worthy challenges to tackle, and we’re ready to get to work to make a difference.

Our progress is possible because of the energetic, wise leadership of our Board of Directors, including our Board chair and Chuck Viator as a new director.

Finally, we applaud our employees who bring professional skills and loving hearts to work each day. Several Volunteers of America staffers just returned from a mission trip to Puerto Rico to help hurricane victims still facing immense challenges. This is a small example of the caring that all our staff display each and every day.

On behalf of those we have served this year, we extend our gratitude to you, our supporters, for uplifting lives and our communities.

James M. LeBlanc | President/CEO

Geoffrey C. Artigues | Board Chair

P E OPLE S E RVE D

52,613 Children and Family Services 716

Adoption and Maternity—Adoption Services . . . . . . . . . . . . . . . . . .53 Adoption and Maternity—Community Outreach Training . . . . . .28 Adoption and Maternity—Pregnancy Counseling . . . . . . . . . . . . . .15 Crisis Response Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243 Mentoring Children of Promise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174 P3—Positive Pathways Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203

Community Enhancement Services 46,810

Auto Enterprise Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .875 Fresh Food Factor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10,472 Healthy Lifestyle Choices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1,155 RSVP—St. Tammany . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32,973 Volunteer Placement Internal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1,335

Correctional Services 238

Residential Re-entry Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238

Elderly Services 209

Repair on Wheels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138 The Terraces on Tulane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Health Care Services 221

HIV/AIDS Prevention Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 HIV/AIDS Case Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178

Housing Management 1,241

Elderly Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .373 Single Room Occupancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152 Workforce Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .716

Intellectual Disability Services 149

Community Living Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Supported Living Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Mental Health Services 1,733

Case Aids/Outreach & Innovative Housing . . . . . . . . . . . . . . . . . . .663 Housing Case Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111 Permanent Supportive Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .756 Supportive Housing Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 New Orleans Equity & Inclusion Initatives . . . . . . . . . . . . . . . . . . . . .41 Disabled and Elderly Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Mental Health Services/Community Psychiatric Support . . . . .85

Veterans Services 1,296

Homeless Veterans Reintegration . . . . . . . . . . . . . . . . . . . . . . . . . . .648 Supportive Services Veterans Families . . . . . . . . . . . . . . . . . . . . . . .162 Veterans Transitional Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .429 Veterans Transitional Housing Savings Program . . . . . . . . . . . . . . .57

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EL DERLY S ERVI CE S

Volunteers of America Knows the ABCs of Senior Housing You help us address southeast Louisiana’s housing shortage one development at a time Susan, 71, has vivid, fond memories of Houma Elementary School, where she started first grade in 1953. She enjoyed playing marbles under the big tree, being teacher’s pet and making lifelong friends.

It’s easier than ever for Susan to relive these memories because, in July, she moved into an apartment at her old school, which has been renovated and transformed by Volunteers of America Greater New Orleans. The historic Houma school is now Academy Place, an 103-unit apartment development for independent seniors 62 and up, and many seniors now call it home.

Academy Place is the latest advance in our organization’s long-term commitment to supply quality, affordable housing for seniors and others. We believe a decent, safe and affordable home is the foundation for a meaningful life. This is exactly what Academy Place offers seniors in the Terrebonne Parish area, which experiences the affordable housing shortages common throughout southeast Louisiana.

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Welcoming wooden doors, through which generations of children passed, now open wide for seniors. Apartments in the original Art Deco building, erected in 1931, feature original windows and wood flooring, 11-ft. ceilings and many beautiful historic details.

The building was in use as a school until the 1970s and later housed administrative offices.

The development also includes newly constructed apartments in a contemporary style that blends beautifully with the older building.

There are community rooms, a dog park and a washer/dryer in each apartment. Some units are handicap-accessible.

Amazingly, four of the 60 current residents, including Susan, attended or taught at the school.

Susan found her apartment when she was searching for a new home that would be just right for this stage of her life. “I sit on my patio, and look at the old school, and it brings back childhood memories. It’s always been a really special place,” she says.

Another resident, Leona, 81, taught third grade at Houma Elementary from 1968-73, a highlight in her long teaching career. Her former classroom on the second floor is now an apartment in Academy Place’s Building B. She remembers the students as particularly eager to learn, and has kept in touch with several of them.

Leona was living in New Orleans but wanted to return to Houma to be closer to her daughters and grandchildren. Friends called with news that her former school was being renovated into senior apartments. It was hard to believe at first. Once she visited, she knew she had found a place to call home.

Among the first to move in when Academy Place opened, Leona loves the spaciousness of her apartment.

Susan is still best friends with her best friend from elementary school. Many of her family members also attended Houma Elementary. They have visited her and love seeing the transformation of their beloved school.

Volunteers of America brings decades of housing experience and expertise to every initiative we undertake. Your generosity helps make it possible for seniors to age with options. At Academy Place, we’re happy to save an historic building and give it new life to help seniors and help solve the housing shortage.

Academy Place residents Leona (left) and Susan. (Photo by The Courier and Daily Comet)

C HI L D RE N AN D FAM I LY S ERV I CE S

Mentoring Program Alumnus Shows Positive Change to Youth-At-Risk A decade or so ago, a 10-year-old New Orleans boy named Myles joined Volunteers of America Greater New Orleans’ Mentoring Children of Promise program.

Back then, Myles was typical of the hundreds of youth-at-risk we mentor.

He lived in the B.W. Cooper housing development with his grandmother, who had health problems, and his mother had been incarcerated. Myles had witnessed violence. He needed positive male role At Volunteers of America, he found men who models in his life. cared about him and wanted to spend time At Volunteers of America, he found men who cared about him and wanted to with him. It was that influence that allowed spend time with him. It was that Myles to begin to reach his full potential. influence that allowed Myles to begin to reach his full potential. His first mentor was Adam Parker, son of Walter Parker, a and now live with the consequences. With years of site coordinator with the program. Myles liked mentoring experience, Parker sees how much the sports. The mentoring program had program can guide youth to success. flag football games as well as basketball, and Last year with your support, the Mentoring he excelled as captain of the flag team.

Children of Promise program continued to grow, Along the way, Myles formed trusting matching 170 youth with mentors. With each relationships with the men who volunteered as child, program leaders and volunteer mentors look mentors, and he took part in all the activities to the future, guiding them to become healthy and offered—video games, picnics, outings. It helped happy adults, who know their own value and how him choose a positive path, both on the court and to make positive choices for themselves. in the classroom.

Volunteers of America formed Mentoring Myles graduated from McDonough and Children of Promise because of the great need for attended Delgado before moving on to college in intervention in the lives of youth with a parent in Kansas. He has aged out of the mentoring prison. Statistics reveal that about 70 percent of these program, but he still feels the influence it made on children grow up to enter prison themselves. The his life. Because of the generosity of donors, need for mentoring and intervention is even more Volunteers of America is there to provide the acute in New Orleans, with one of the country’s positive influence on Myles and other youth to largest populations of incarcerated persons. Each give them hope and opportunities to grow into man or woman who enters prison leaves behind successful adults. families and loved ones. Their children, innocent With pride, Walter Parker says, “Myles is one themselves, can suffer lifelong effects. of our first mentoring alumni. He has expressed You help match these boys and girls with interest in becoming a mentor himself.” Parker mentors who change that statistic, one child at a notes that some of the boys Myles grew up with time. were not as fortunate. They made poor choices 3

V ETE RA N S S ERV IC ES

You Make It Possible for a Veteran to Weather the Storm Kenneth, a 10-year Army veteran, was living a clean life in Houston when Hurricane Harvey struck in late August. The storm washed away all his possessions but couldn’t break his spirit. So many things the average person takes for granted, such as a warm bed to sleep in and a kitchen to cook delicious meals in, seemed impossible as the storm clouds rolled in.

“I never went through anything clean and sober like what I went through during Hurricane Harvey,” he said. “The hurricane took away everything. It was just the Grace of God that led me back here.”

Kenneth came back to New Orleans hoping to reconnect with his church and family, but his family was struggling too. So one day as he was lying down at a local homeless shelter, an announcement came over the intercom that led him to Volunteers of America Greater New Orleans and our Supportive Services for Veterans Families program. That was the turning point.

Case manager Patrice Hopkins said Kenneth is thriving again, thanks to his desire to overcome this challenge while remaining sober. It’s incredible what helping someone meet their basic needs can do, she said.

Thanks to your support, Kenneth currently resides at one of Volunteers of America’s temporary housing facilities with hopes to move to a permanent home of his own. His family stepped up to help him

furnish his single room with furniture while Volunteers of America provided him with pots and pans to whip up those delicious meals he was missing.

He’s even reconnected with his church “home” and does volunteer work in the community.

“It was like the Devil wanted me to go back and smoke crack,” he said. “I knew I could hustle on the streets, but I didn’t want to do that. I knew that life has got to be better than that.” Because of the generosity of donors, Volunteers of America is there with a warm bed and supportive services to help Kenneth have hope and opportunities.

Now, he’s working with his church—Israelite Baptist Church—making boxed lunches headed to Houston, Puerto Rico and the Virgin Islands to help those affected by the same storm he’s been able to overcome. He’s even started preaching on Sundays.

The 56-year-old Baton Rouge native feels like the sun is shining again, and he wants to share that feeling. He plans to continue volunteering and hopes to return to college to obtain his bachelor’s degree. Eventually, he would like to do outreach in the criminal justice system to help those incarcerated improve their lives.

Kenneth, who has been clean for nearly two years, said it has been a “whirlwind” over the past three months, but he looks forward to a much brighter future.

“You’d think that I’m a lottery winner,” he said. “It’s just a joy on the inside. That’s what is so powerful. I’ve got a lot of joy in my heart, and if it wasn’t for Volunteers of America, I wouldn’t have been able to stay on this positive path.”

. ..Kenneth is thriving again, thanks to his desire to overcome this challenge while remaining sober.

It’s incredible what helping someone meet their basic needs can do...

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I NTELLE CT UA L D I S AB I LI T Y S ERVI CE S

With Love, All Things Are Possible Emily and Dexter enjoy a happy, enthusiastic marriage based on 30 years of true love. Friends of the Metairie couple say their devotion to each other never waivers. They met at work and have been married since 2005. They take joy in the seemingly small moments in life, like reuniting at the end of the day and spending time with close friends.

There was a time when the couple could not have enjoyed such fulfilling lives. In fact, it’s likely that in decades past they would have spent their lives in institutions. Both Emily and Dexter are individuals with an intellectual disability and are part of the Supported Living Services program at Volunteers of America Greater New Orleans.

Supported Living looks at persons such as

Emily and Dexter. (Photo by Brett Duke/The Times-Picayune)

Emily and Dexter perfectly display the Volunteers of America philosophy that disabilities do not interfere with a person’s capacity to love and live a full life.

Emily and Dexter and considers what they can do rather than what they can’t. The staff sees their abilities and humanity first. The goal is to give people with disabilities the support they need to live on their own, hold jobs, make their own decisions and pursue their dreams. Emily and Dexter perfectly display the Volunteers of America philosophy that disabilities do not interfere with a person’s capacity to love and live a full life.

Thanks to your donations, Supported Living Services assists nearly 100 persons in the area with intellectual disabilities, physical disabilities and health conditions. Over the past year, it has remained one of our most effective programs in advocating for the individualism, independence and autonomy of people with disabilities.

A Volunteers of America direct support professional helps Emily and Dexter with tasks such as paying bills, transportation and managing medical care. Direct support professionals become family. The staff also guides the couple in fulfilling their fondest wishes. Getting married was perhaps the biggest dream of all.

When Emily and Dexter met at a worksite,

they instantly became friends and soon got closer.

At the time, Emily lived in a group home. Dexter lived with his mother. Emily took the first step toward independence, moving into her own apartment with Volunteers of America's support.

Dexter took an hour-long bus ride after work at the Hilton Hotel to visit Emily and another long bus ride home. Later, he joined Supported Living Services as well. The relationship was still going strong. Both enjoyed living on their own, but they wanted to get married. Some people said this would not be possible. But their direct support professionals worked with the couple to help make it happen.

Emily and Dexter had a beautiful church wedding, and Volunteers of America was an integral part of the day. As it turns out, many staff members had gotten close to the couple, seen their love and wanted to be part of the nuptials. Their reception was at Volunteers of America’s Canal Street headquarters.

Their love story still unfolds. Emily and Dexter support each other through disappointments and look forward to the high points such as vacationing together with others in the program. When you start with love, everything seems possible.

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society members Volunteers of America honors those donors who made a major commitment to supporting people in need by joining our Reach for the Stars Society. Donors who took an extra step to make their commitment to the Reach for the Stars Society perpetual are members of the Evergreen Society. Thank you for helping to ensure our organization’s future remains bright.

EVERGREEN SOCIET Y Elizabeth and Bert Artigues Lauren and George Brower, II Elwood Cahill, Jr. Caire Hotel & Restaurant Supply, Inc. Carubba Engineering CM Combs Construction, LLC Engel & Völkers New Orleans Frank A. Glaviano, Sr. Kelly Longwell-Gottsche and Scott Gottsche Hollis Companies

Michael B. Kehoe Melinda and Al Kohorst Terri and David Konur Sheryl and Jim LeBlanc Ken Lobell Jennifer and Gregory Lormand Carolyn and Ben Mauthe Lisa and Paul McGoey Sue and Fred Myers Michelle and Field Ogden, MD Jennifer and Kenny Rabalais

Mary and Don Randon RCC Flooring, LLC Mary and Rick Richter Mike Rodrigue Ryan Gootee General Contractors, LLC Marianne and Steve Schrempp Jan Brown and Victor Smeltz Kenya and Tod Smith Taylor Enterprises of LA, LLC Susan and Chuck Viator Voris and Ronald Vigee

The Honorable Patricia Brister Brothers Food Mart Brownlow Plastering, LLC Bryan Subaru Jane and Sherald Buras Lynne Burkart Darian Burnam Evonda and Timothy Burnside Leigh Anne and Jason Burt Laurie and Brad Calloway Cannon Medical CBD Wealth Management G. Scott Chapman Shanon and Brian Chehardy Chenevert Architects LLC Brenda Chenevert and Don Laurent Anna and Jeffrey Ciolino Doris Clark Jean Kass Connick and Duke Connick The Connois Family Vonni and Kelvin Contreary Diane and Stephen Cory Jill Couvillon Jennifer and Mason Couvillon Cueria Law Firm, LLC Custom Cabinet Specialties, LLC

Ryan Daul Ronald H. Dawson, Jr. Cathy and Dana DeGeorge Kirk A. Delaune The Demmas Family Demo Diva Demolition Destiny Christian Center Diaz II, LLC. Diversified Enterprises, LLC DM Marketing LLC Maura and Senator Jack Donahue DonahueFavret Contractors, Inc. Gerard Doris Danny Douglass Danya Duffy Bridget and George Dupuy Perry Eastman Economical Insurance Solutions, LLC Eiserloh Company Roy Eschette Dennis Ester Joe Exnicios F. H. Myers Construction Corporation Renee and Craig Fabacher Beth and Bruce Falkenstein Dee and Frank Fazzio

REACH FOR THE STARS SOCIET Y A La Carte Foods A.J. Labourdette, Inc. The Abboud Family Linda Adams Airport Shuttle Rachelle and Norman Albright M. Nan Alessandra Alexandra Land Development, LLC All Star Foundation, Inc. Al's Pest Control Service, Inc. Charlene and Nelson Ardoin Sara and Geoff Artigues Atlantis International, Inc. Germaine Gross-Banks and Paul Banks Arkesha and Wayne Baquet, Jr. Bergeron Motors Chi and Mark Bergeron The Honorable Helen G. Berrigan BFM Corporation, LLC Blitch Knevel Architects Scott Bohn Julie and Mike Bonano Stacy Bonnaffons Tim Bonura Brenda Breaux Lisa Brener

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Fennelly Sanchez Fund Billy Fitzpatrick Flanagan Partners LLP Lisa and Tommy Flower Len Fontaine Geneva and Terry Forstall Chip Forstall Fayette and Esaw Frazier Lesha and Michael Freeland Matt French, MD Autumn Frost and Gary Zapata Angela Latino-Geier and Lance Geier Generations Hall Elaine and Pat Gootee Deb and Tom Grace Grant's Gift Foundation George L. Groh Brian E. Grosch Craig M. Guidry Gulf Engineers and Consultants, Inc. Gulf Pointe Advisors Melissa and Okyeame Haley Pauline and Allain Hardin Laurel Harlin, PhD and Dan Harlin, MD Harvest Operating, LLC Roy Hauck Glenn W. Hayes Marjorie and Larry A. Hecker, Jr. Sandra and Russ Herman Mike Hollis and Marty Brantley Holly and Smith Architects, APAC Bill Hughs Irpino, Avin and Hawkins Shelia M. Johnson Drs. Rupa and Tarun Jolly Jones, Swanson, Huddell and Garrison, LLC Sarah and Nathan Junius The Kata Family Alexandria and Eric Kless Elise and Allen Kuhn Darren LaBarthe CJ and Keith Ladner Mark Laiche Anne Teague Landis Bobbie Landry Landry, Swarr, Canella, LLC Wade and Kim Langlois LaPorte CPAs and Busniess Advisors Clara and Michael Latino Law Office of Michael G. Calogero, LLC Teresa Lawrence

Paul Lea Shannon Leonard Karl Lirette Glenda and Vincent Liuzza, Jr. David Lukinovich Mary and Dale MacCurdy, MD Malin Construction Co., Inc. Carol Ann and Kurt Maloney Manheim New Orleans Suzanne and John Marinello Anthony Marullo Mauthe & Associates, Inc. Max Home / NewBath Max J. Derbes, Inc. Realtors MCC Group Laurie and Wayne McCants Toni McCord Becky and Tommy McGoey, II Tim McLanahan John A. Melton Robert W. Merrick Lisa and Doug Mills Dorothy and Mike Mohr Blair Monroe Laura Monroe and Lisa Brewer Jordan B. Monsour Jackie Montgomery Karen and Provino Mosca MYTBS, LLC Nano LLC Yanhua and Carl H. Neuenhaus, Sr. New Orleans Property Shoppe nSpire Technologies Claire Nettles and Sam Obgartel, MD Office Link LC Elaine and Dow Oliver Omni Pinnacle, LLC Moonie and Harvey O'Neill Ryan Ortiz Parkway Bakery Holley Pavy Ken E. Pickering Pontchartrain Mechanical Co., Inc. Pool Corporation Projects With Purpose Mina and Roy Pandit James Redmann, MD Edward L. Renton, Jr. Joyette and Bob Rhoden, Jr. River Parish Disposal, LLC Paul Robichaux

Ryan Rodrigue Frances and Jim Roemer Jay Roman Clint Romig, III Cheron Roussell Ron L. Rowley Christopher A. Sarpy Bobby Savoie, Ph.D. Edward P. Schnauder Kara and David Schonberg Olite Schouest Scott Mouledous Construction, Inc. Cathy and Martin Sharpe Stephanie Stokes and Dan Shea Laura and Sonny Shields Clint Shirley Laura and John Sillars Cathy and Lenny Simmons, Jr. Jane and Billy Sizeler Jearl Dean Smith Gerry and Greg Stark Mark Starring Mark S. Stein Frank B. Stewart, Jr. Stirling Properties, LLC Kyle Strander and Family Jason Strealy Cheryl and Howard Streiffer Sun Electrical and Instrumentation Lynn Swanson and Joe Barras T.T. Barge Services Diane and Hank Tatje Kelly E. Theard Sidney Torres, IV Pamela K. Tucker UH Services Group, LLC US Copy David Verret David Vicknair Voelkel McWilliams Construction, LLC Dr. and Mrs. Mark Wegmann Daniel Weidner Peggy and Marcus Whitener Fredericka and T. Carey Wicker Kevin Wilkins Chentrell Williams Michele Wink M. J. Wolfe, Jr. WVUE Fox 8 Sarah and George Young

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corporate and foundation funding partners A-1 Glass Services, Inc. A Woman Plastic Surgeon Abita Brewing Company Abita Lumber Company ADEETA Corporate Staffing, LLC Adler's ALACK Superstore Albert N. & Hattie M. McClure Fund Allfax Specialties, Inc. American Luxury Limousines Ameriprise Financial Services Antenna TV Anton, Ltd. Archer Chiropractic Center Art4Now, Inc. Arthur J. Gallager Risk Management Services, Inc. Artistic Framing Associates of Vietnam Veterans of America Atmos Energy Aucoin Hart Jewelers Audubon Nature Institute Baker, Donelson, Bearman, Caldwell & Berkowitz, PC Baptist Community Ministries Bayona Beau Chene Country Club Beau Rivage Resort and Casino Betty McHale Revocable Trust Blanchard and Company, Inc. Blue Williams, LLP BooKoo Bounce, LLC Boucherie Boudreaux's Fine Jewelers Bounce Media, LLC Bowman & Howley, Attorneys at Law Buckwalter Insurance Group, LLC Burk Holding Company, Inc. Calida Residential, LLC Capital One Bank Cardiovascular Institute of the South CC's Coffee House Chateau Golf and Country Club Chenevert Architects, LLC Cimini & Associates, LLC Circle 'M' Ranch, Inc. CIS, LLC Cox Communications Crescent Towing and Salvage, Inc. Criollo Restaurant Crystal Clear Imaging Cycle Construction Company, LLC Dash Lumber & Supply Davis-Wendell Foundation Deemer CPA and Consulting Services Diamondhead Country Club Donald Palmer Co., Inc. Dorsey Development Companies, LLC Downman Family Foundation Duvalle's Cajun Charters

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Eagle Capital Management, LLC Egan Home Health & Hospice English Turn Golf and Country Club Entergy New Orleans, Inc. Enterprise Community Partners, Inc. Faubourg Private Wealth Advisors Fifth District Savings Bank Fleur de Lis Family Care, Inc Fore!Kids Foundation FOX Broadcasting Company Freeport-McMoRan Foundation Friends Of The Cabildo Galatoire's Restaurant Gene Fortier State Farm Agency Global Wildlife Center Goodshop German Protestant Orphan Asylum Foundation Graduate Supply House Greater New Orleans Federal Credit Union Habanos and The Wine Seller Harrah's New Orleans Casino and Hotel Harvest Operating, LLC Highland Marine, LLC Hilton New Orleans Airport Hollis Companies HomeBank Hyatt French Quarter New Orleans Iberia Bank Imagination Movers Imperial Trading Co., LLC Institute of Mental Hygiene Intalere, Inc. International School of Louisiana Investar Bank Irwin Siegel Agency, Inc. J. Edgar Monroe Foundation Jefferson Performing Arts Society JEI Solutions, Inc. John C. Williams Architects, LLC John's Tuxedos Katie Scott Design Keller Family Foundation Kentwood Springs Water Company KIDSPORTS Family Fun & Fitness Kobrand Fine Wines and Spirits KPMG, LLC Kuebel Fuchs Properties No. 1, LLC Kushner LaGraize, LLC Lake Lawn Metairie Funeral Home & Cemeteries Lake Vista Women's Club Lakeside Camera Photoworks Lakewood Golf Club Launch Model & Talent Laura: A Creole Plantation Lenora's Catering Linfield, Hunter & Junius, Inc. Little Pnuts Toy Shoppe Longue Vue House & Garden

Loop Linen Service, Inc. Louisiana Children's Museum Louisiana Office Products, Inc. Louisiana Philharmonic Orchestra Louisiana State Museum Love Evangelical Lutheran Church Lowe's Jewelers Lukinovich APLC Magnolia Forwarding Co., Inc. Marrero Land & Improvement Association, Ltd. Metairie Evangelical Church Methodist Health System Foundation, Inc. Mike Posey Photography & Video, Inc. Mouton Long Turner Architects Muriel's Jackson Square Murray Architects, Inc. National Association of Women in Construction - Chapter 17 Neville Development New Orleans Ballet Association (NOBA) New Orleans Marriott Hotel New Orleans Paddlewheels, Inc. New Orleans Pharmacy Museum New Orleans Steamboat Company NewsWatch 15 New Orleans Hamburger and Seafood Co. Restaurant Group Oak Alley Plantation Ochsner Clinic Foundation Ochsner Fitness Center Ochsner Health System Ogden Museum of Southern Art Opinions 4 Good, Inc. Oscar J. Tolmas Charitable Trust Painting With a Twist Party City Payroll Rx, LLC Perlis, Inc. Personnel Consulting Group Pharmacy Alternatives Pier 1 Imports Pivotal Engineering, LLC PNC Real Estate PR Solutions LLC Pratt-Stanton Manor Fund Real Estate Tax Group, LLC Receivable Recovery Services, LLC Reinhart Foodservice, LLC Republic National Distributing Company Retif Oil & Fuel, LLC Rock n’ Bowl Rouse's Enterprises, LLC Royal Carriages Salmen Family Foundation Shell Oil Company Sher Garner Cahill Richter Klein & Hillbert, LLC South Louisiana Financial Services, LLC

Southeast Louisiana Veterans Health Care System Southern Construction of Metairie, LLC Southern Eagle Sales & Service Southern Services & Equipment, Inc. SouthFresh Aquaculture, LLC St. Denis J. Villere & Company, LLC St. Tammany Parish Suicide Awareness Stewart Capital, LLC Stillwater Solutions Water Treatment Summit Holdings, Inc. Surgical Specialists of Louisiana Taste Buds Management, LLC The Atchafalaya at Idlewild The Audubon Group at Morgan Stanley The Beauregard-Keyes House and Garden Museum The Brinson Co., Inc. The Calida Group The Calling Card LLC The Court of Two Sisters The E.J. and Marjory B. Ourso Family Foundation The Earnest Corporation The Fenner-French Foundation The Greater New Orleans Foundation The Haslauer Group The Home Depot Foundation The Maison Dupuy Hotel The National WWII Museum The New Orleans Jazz & Heritage Festival and Foundation, Inc. The New Orleans School of Cooking The POST Foundation The Roosevelt New Orleans–A Waldorf Astoria Hotel The RosaMary Foundation The University Club of Baton Rouge This TV TNT Drywall Supplies, Inc. Total Media, LLC Trepagnier Law Firm, APLC TriWest Healthcare Alliance Twin Brothers Marine, LLC Tyler's Pride Produce, LLC U.S. Copy, Inc. U.S. District Court–EDLA Section A United Way of Southeast Louisiana UnitedHealthcare Urban Vision, LLC USConnect Viator Wealth Management Group WDSU News Channel 6 Wendy's International, Inc. WGNO TV Whitney Bank WNOL TV - NOLA CW WWL-TV Ye Olde College Inn Your Nutrition Delivered Zea Rotisserie & Grill–Harahan

Statement of Activities OPERATING REVENUE

2017

2016

OPERATING REVENUE BY SOURCE

Public Support . . . . . . . . . . . . . . . . . . . . . . . $2,169,137 . . . . $2,558,720 Grants & Contracts . . . . . . . . . . . . . . . . . . . 20,211,597. . . . 19,665,846 Rental Income . . . . . . . . . . . . . . . . . . . . . . . . 4,519,741 . . . . . 4,449,281

Program Service Fees 16%

Program Service Fees . . . . . . . . . . . . . . . . . 5,326,583 . . . . . 5,214,436 Other Operating Income . . . . . . . . . . . . . . . . 544,259 . . . . . . 632,058 Total Operating Revenue . . . . . . . . . . . . . . $32,771,317 . . . $32,520,341 OPERATING EXPENSES

Encouraging Positive Development . . . $8,943,770 . . . . $7,130,069

Rental Income 14% Grants & Contracts 62%

Fostering Independence . . . . . . . . . . . . . . . 7,550,495. . . . . 8,032,874 Promoting Self-Sufficiency . . . . . . . . . . . . 9,978,569 . . . . 10,574,896

Public Support 6%

Management & Fundraising . . . . . . . . . . 4,947,408 . . . . . 4,414,722 Total Operating Expenses . . . . . . . . . . . . 31,420,242 . . . . 30,152,561 Non-Operating Activity . . . . . . . . . . . . . . . . 2,638,636 . . . . . . (151,940)

Other Operating Income 2%

Surplus before Interest & Depreciation . . $3,989,711 . . . . $2,215,840 Interest Expense . . . . . . . . . . . . . . . . . . . . (1,214,138) . . . . (1,173,103) Depreciation . . . . . . . . . . . . . . . . . . . . . . . . (3,104,607) . . . (2,817,639) Change in Net Assets . . . . . . . . . . . . . . . . . (329,034) . . . (1,774,902) Net Assets—beginning of year . . . . . . . . 48,868,562 . . . . 44,562,555 Other Changes in Net Assets. . . . . . . . . . . . (49,483) . . . . . 6,080,909

EXPENSES BY PROGRAM FUNCTION

Net Assets—end of year . . . . . . . . . . . . . . $48,490,045 . . $48,868,562

Statement of Financial Position

Management & Fundraising 14%

Positive Development 25%

ASSETS . . . . . . . . . . . . . . . . . . . . . . . . . . 2017 . . . . . . . 2016

Current Assets . . . . . . . . . . . . . . . . . . . . . . $11,011,561 . . $11,966,242 Fixed Assets, net . . . . . . . . . . . . . . . . . . . . 97,465,620 . . . 84,299,279 Other Assets . . . . . . . . . . . . . . . . . . . . . . . . . 21,614,051 . . . . 21,871,434 Total Assets . . . . . . . . . . . . . . . . . . . . . . . . . $130,091,232. . $118,136,955 LIABILITIES & NET ASSETS

Current Liabilities . . . . . . . . . . . . . . . . . . $17,408,532 . . . $10,648,728 Other Liabilities . . . . . . . . . . . . . . . . . . . . . 64,192,655. . . . 58,619,665 Total Liabilities . . . . . . . . . . . . . . . . . . . . . . . $81,601,187. . $69,268,393 Net Assets, unrestricted . . . . . . . . . . . . . . . 48,490,045 . . . 48,868,562 Total Net Assets . . . . . . . . . . . . . . . . . . . . . $48,490,045 . $48,868,562 Total Liabilities & Net Assets . . . . . . . . . $130,091,232. . $118,136,955

Self-Sufficiency 39%

Independence 22%

VOLUNTEER SPOTLIGHT

Volunteer Finds Recipe for Success At Volunteers of America Greater New Orleans, we pride ourselves on offering volunteer opportunities for every person of every interest.

Sarah Cory is a prime example. Last December, as a recent retiree, Cory began looking for a meaningful way to volunteer. She went online and found Volunteers of America’s Fresh Food Factor program.

Cory worked as a chef in the past, but moved on to other jobs. “I liked the idea of being around people who love food,” she says. Cory began volunteering twice a week at Fresh Food Factor, which prepares fresh, healthy meals to nourish both the bodies and minds of local schoolchildren. She makes sandwiches, prepares vegetables and packs lunches along with the staff.

This was the perfect match for Cory. She found an outlet to serve others by pursuing her passion for food. “I like the relationship between the chefs and staff. Everyone is treated with respect. I enjoy the camaraderie and getting to know people I might not meet otherwise.”

Not only does volunteering have a positive impact on the community, it has a positive impact on YOU! Volunteer to make an impact. Learn more at voagno.org.

R E M E M B E R T H E B O OT H LE G AC Y I N Y O U R W I LL

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