Issue 207 / 7 February 2022
92
JA N UA RY
.4%
Performance remains strong through storm season P U N C T UA L I T Y
Regional train service punctuality for the month of January finished just above 92 per cent despite a range of challenges. General Manager Network Control Rhett Buckley said wild weather in the final few days of January and the impacts of COVID on staff availability had inevitably affected some parts of the network. “The whole team delivering train services has performed exceptionally well, with only six days during the month of January
recording punctuality below 90 per cent,” Rhett said. “And when we were challenged, we rebounded quickly with average punctuality for the last weekend of January being just over 97 per cent.” While patronage during the holiday period is traditionally lower, Rhett said the most recent patronage data
was starting to show an increasing trend as commuters started to return to office working towards the end of January. “Despite the continuous challenges, we have maintained punctuality above 93 per cent for the first seven months of this financial year, which fills us with confidence as we head further into 2022,” he said.
In this issue • Key Warrnambool level crossing re-opens • Matt Carrick confirmed as CEO to 2026 • Marking the anniversary of the national apology to the Stolen Generations • The Overland celebrates 135 years • Focus on financial efficiency continues • Network access portal consolidates and modernises • How we work