Vizarath S. Ali (647) 786-3327 | vizarath.ali@gmail.com
work experience 2015 2013-2015
(Acting) Senior Communications Advisor, University Health Network Communications Associate, University Health Network
key accomplsihments •
I provide strategic communication advice to the Senior Vice-President & Chief Information Officer, Directors of IM/IT and project leads of various regional/provincial or UHN IM/IT initiatives. Advice includes stakeholder mapping, developing engagement strategies, using appropriate communication tactics and leveraging communication channels to achieve desired business outcomes.
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I revamped the IM/IT department’s internal newsletter to increase employee engagement (measured via click rate in email marketing software) by 115% over a four month period.
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I successfully implemented a communication and change management strategy to encourage 1,400+ University Health Network clinicians to regularly use a regional clinical data repository (ConnectingGTA) into clinical practice.
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As the communications and change management lead of the Palliative Care RM&R team, I successfully on-boarded 207 palliative care beds, across 14 organizations, in Toronto Central LHIN to an electronic referral application (RM&R). The team was recognized by the Canada Health Informatics Association, for the most successful implementation of an IT solution at healthcare organization(s) in 2014.
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Developed a stakeholder engagement initiative, to identify operational gaps and implement mitigation strategies to improve user satisfaction with Toronto Central LHIN’s electronic referral application. Using a sample size of 1002 clinicians, the initiative tracked user satisfaction with 5 key performance indicators, across 80 health-service providers. Organizational satisfaction data was then used to facilitate dialogue with senior leadership to enhance the application performance. Mitigations include: revamped training documents to match application usage, developed customized communication distribution channels, recommended internal help desk best practices etc.
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I co-organized the 2015 SIMS Conference and Innovation Challenge, attended by 250+ UHN staff (85% satisfaction).
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I wrote content, developed graphics and designed layout for several specialized communication products, including but not limited to: announcements, abstracts, award nominations, benefits realization documents, briefing notes, backgrounders, brochures, booklets, eBlasts, infographics, newsletters, posters, promotional cards, PowerPoint presentation decks, social media outlets (Facebook, Twitter) thank you letters, websites, internet/intranet articles and speaking notes.
Key Skills
Writing
Editorial Design
Public Speaking
education 2015 2014 2011 - 2012 2005 - 2010
Front-End Web Development (HTML & CSS), Bitmaker Certificate in Change Management, AdPro Prosci Postgraduate Certificate in Public Relations, Humber College Hons. Bachelor of Arts in History, University of Toronto
Computer programs Microsoft Office Adobe Creative Suite
Microsoft Word and Microsoft PowerPoint Adobe InDesign, Photoshop, llustrator and Dreamweaver
Strategic Planning