BUSINESS OPERATIONS & SERVICES
QUALITY, COST EFFECTIVE SOLUTIONS
VISUALLY IMPAIRED ADVANCEMENT
BUSINESS SOLUTIONS
Your Success is our Priority! When choosing to work with us, you are choosing a reliable, high quality and hardworking partner.
Since 1907, we have provided quality services and products. We pride ourselves on being a diverse supplier that fosters collaborations, creating solutions customized for your business requirements.
Meeting your Business Needs:
• Quality products
• Competitive pricing
• Creative & flexible skilled labor
• Exemplary customer service
• Federal Preferred Source
• NYS Preferred Source
Industrial Services
• Collating, Sorting and Packing
• POP and Sales Displays
• Kit Building
• Warehousing and Fulfillment
Manufacturing
• High Visibility Garments
• Textile Sewing
• Product Assembly
• Nitrile & Vinyl Glove Packaging
• Specialty Sewing/Bar Tacking
• Order Fulfillment
Products
• Flags
• Personal Protective Equipment
• Cleaning Products
• Textiles
• Safety & High Visibility Attire
• Nitrile and Vinyl Gloves
CONTACT CENTER SERVICES
We ensure that your valued customers reach a human voice. We employ Customer Service Representatives who work efficiently and accurately serve your customers.
Our Services include:
• Full Service 24/7 Contact Center
• Information & Referral Services
• Inbound & Outbound Call Campaigns
• Switchboard Services
• Texting Services
Our Benefits include:
• AIRS Accredited Contact Center
• Call Monitoring and Recording
• Highly Customizable Campaigns
• 15+ years of contact center experience
• Digital Accessibility and Usability Testing 508 Compliance
• We provide a friendly and empathetic voice to help your customers
Let us help with the success of your next project!
• Establish government contracts
• Meet your delivery deadlines
• Meet your labor demand for assembly, packaging, and kitting
• Highly skilled staff with decades of state and federal contract experience
• AbilityOne
• New York State Preferred Source
• Partnerships with MWBE and Veteran Owned Businesses
• Start-Up NY and 43 North Partner
TRANSFORM LIVES AND IMPROVE YOUR BUSINESS
When you choose to work with VIA you are also choosing to help your community! At VIA we provide meaningful local employment for people who are blind and visually impaired.
• VIA employs over 50 individuals who are blind or visually impaired.
• 75% of the direct product and service labor is provided by our blind and visually impaired workforce.
• You can be a part of helping us reverse the trend of 70% unemployment among Americans with vision disabilities.
For more information on these and other products and services please contact:
716-882-1025
biz@viawny.org
CAGE Code 3RLW9
Duns Number: 030205397
1170 Main Street, Buffalo, NY 14209 | Main Number: (716) 882-1025
Website: viawny.org
Email: info@viawny.org