Vision Now September 2023

mediflex® max 1 day toric contact lenses

widest range the by far.*1

mediflex® max 1 day toric has increased its parameter range to cover 95% of the astigmatic population. 2

The only one-day toric lens that offers around-the-clock axes across all cylinder powers and a core range from +8.00 to -10.00DS.†

Powered by Aquaform® Technology.

Optimised Toric Lens Geometry.™

We’ve made our one-day contact lenses plastic neutral through our partnership with Plastic Bank®. One-day contact lenses are defined as orders placed by customers for those products and includes products sold and distributed by CooperVision® in the United Kingdom and Ireland. Plastic neutrality is established by purchasing credits from Plastic Bank®. A credit represents the collection and conversion of one kilogram of plastic that may reach or be destined for waterways. CooperVision® purchases credits equal to the weight of plastic in our one-day contact lens orders in a specified time period. One-day contact lens plastic is determined by the weight of plastic in the blister, the lens and the secondary package (outer carton), including laminates, adhesives, and auxiliary inputs (e.g. ink). All trademarks are properties of their respective owners.

* mediflex® max 1 day toric has the largest number of prescription options of any one day toric contact lens. † Around the clock axes in 10º steps from plano to -10.00DS, and from +1.25DS to +8.00DS in cylinder powers -0.75DC, -1.25DC, -1.75DC, and -2.25DC in cylinder powers. 1. CVI data on file 2021. Based on prescription option combinations (sph, cyl, axis) available across all daily disposable toric soft lenses from CooperVision®, Johnson and Johnson Medical Ltd.® Bausch & Lomb Inc.® and Alcon Inc.® in UK, France, Germany and Italy Dec 2021. Cosmetic & Photochromatic Cls not included. Multiple base curve variants not included. 2. CVI data on file, 2021. Rx coverage database n=83,540 eyes; 14 to 70 years.

Editor: Nicky Collinson BA (Hons) nicola.collinson@nationaleyecare.co.uk

Features Contributor: Joan Grady jgparischats@wanadoo.fr

Business Editor: Philip Mullins FBDO p.mullins@nationaleyecare.co.uk

Art Editor: Stacey Potter BA (Hons) www.spottcreative.co.uk

Editor’s comment

Indeed, a team led by Siegfried Wagner and Pearse Keane of Moorfields Eye Hospital and UCL Institute of Ophthalmology has recently identified markers that indicate the presence of Parkinson’s disease in patients on average seven years before clinical presentation. The results come from the largest study to date on retinal imaging in Parkinson’s disease – and mark a first in the field.

The study, published in Neurology, identified markers of Parkinson’s in eye scans with the help of artificial intelligence. Its analysis of the AlzEye dataset was repeated using the wider UK Biobank database of healthy volunteers, which replicated the discoveries. The use of these two large datasets enabled the team to identify the subtle markers, even though Parkinson’s disease has a relatively low prevalence.

The use of data from OCT scans has previously revealed signs of other neurodegenerative conditions, including Alzheimer’s, multiple sclerosis and, most recently, schizophrenia. OCT scans and eye data have also been able to reveal a propensity to high blood pressure, cardiovascular disease including strokes, and diabetes. It’s an exciting area of development, which could have implications for High Street optometry in the future – including pre-screening to delay or prevent the onset of certain conditions and disorders.

A prevention agenda also surrounds this month’s National Eye Health Week– the long-standing annual campaign that aims to reduce avoidable sight loss and improve the nation’s eye health (page 9). If you’re getting involved, please email me so we can support you by sharing your activities and photos on our social media channels.

The Editor welcomes letters, articles and other contributions for publication in the magazine and reserves the right to amend them. Any such contribution, whether it bears the author’s name, initials or pseudonym, is accepted on the understanding that its author is responsible for the opinions expressed in it and that its publication does not imply that such opinions are those of The PK National Eyecare Group Ltd. Articles submitted for publication should be original, unpublished work and are accepted on the basis that they will not be published in any other journal. Acceptance of material for publication is not a guarantee that it will be included in any particular issue. Copyright © 2023 for Peekay Publishing Ltd. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, including photocopying and recording, without the written permission of the publishers. Such written permission should also be obtained before any part of this publication is stored in a retrieval system of any nature.

The emerging field of research referred to as ‘oculomics’ continues to push the boundaries of what eye scan images can tell us about the body.

Silhouette

Out this month from sports eyewear brand Evil Eye is the elate.ng – a full-rim model available in six colours and two sizes (S and L). Designed and produced by Silhouette in Austria, the sunglasses are ideal for mountain sports and available with prescription lenses. They feature individual adjustment options, a sturdy frame and high-end LST filter technology.

Featuring in the elate.ng campaign is Austrian hike and fly professional Paul Guschlbauer, who says: “Regardless of whether I’m hiking uphill or gliding down the mountain, the elate. ng always provides an optimum fit and looks superb at the same time.” The three-stage adjustment for temple positions and a nose pad with two settings are designed to ensure the glasses sit firmly at all times and are extremely comfortable to wear.

A new lens guard, made of soft and shockabsorbing silicone, protects the lenses and adds a touch of colour, while the LST filter technology enhances contrasts, balances out extreme light fluctuations and filters hazardous light waves up to 400nm (UV400).

General Optical Council

The GOC’s latest Registrant Workforce and Perceptions Survey 2023 shows that most respondents (62 per cent) were satisfied with their role and felt their work was rewarding and interesting. In addition, 40 per cent reported plans to gain additional qualifications. The survey also found 53 per cent work fulltime and 47 per cent part-time, while 22 per cent reported they worked as locums.

Charmant

For autumn 2023, Charmant is offering a range of full metal and mixed material Esprit frames in new tones of green, blue and pink – as well as classic shades. Transparent or patterned expressions, geometric forms, in-between details and super-flex materials are just some of the highlights of this new line. Our photograph shows model ET33494 in blue – a masculine, rounded style featuring transparent plastic and metal. Made of super-flex material, the style is also available in brown and grey. There are also four new models in the sustainable Esprit Ecollection.

However, the survey also found a high level of reported harassment, bullying or abuse and experiences of discrimination. For example, 41 per cent reported harassment, bullying and abuse from patients, service users, their relatives, or other members of the public. Significant numbers also reported they had suffered this experience from other team members.

Steve Brooker, GOC director of regulatory strategy, said: “While it is positive to see that overall job satisfaction has remained stable in the past year, the significant and largely unreported levels of bullying, harassment, and abuse in the workplace are deeply

Key survey findings

concerning. It is critical for public protection and patient care that registrants can work in supportive environments without fear of abuse.” The GOC said it would work with the wider sector to address these serious concerns.

Esprit model ET33494

Paul Guschlbauer models the elate.ng

CPD Lecture & Workshop | Exhibition

OCT Biometry and Myopia Management

17th October 2023 • from 5pm (CPD Lecture & Workshop from 7pm)

Knebworth House & Barns, SG3 6PY

CPD Provided by Jason Higginbotham Scan for further details:

Organised By:

4 CPD points available

Partners:

DAILIES TOTAL1® for Astigmatism and TOTAL30® for Astigmatism

The rst and only toric Water Gradient contact lenses for exceptional comfort.1,2 Proven PRECISION BALANCE 8|4® lens design for exceptional stability.1,3

Positive Impact

Positive Impact (PI) has expanded its contact lens portfolio with Esencia, a soft customised lens that’s CE-marked for myopia control in children and teenagers, and Alexa AR orthokeratology (ortho-k) lenses – both made by pharmaceutical company Tiedra. The Esencia lens design modifies peripheral retinal blur and features a multi-aspheric power addition – increasing plus powers from the centre with no area of hyperopic defocus. Offering empirical fitting, the Esencia Toric is indicated for the correction and control of myopia progression in children and adolescents with up to 6.00D of corneal astigmatism, with axes around the clock.

EssilorLuxottica

EssilorLuxottica is running a new promotion for independent Essilor Experts, who can earn virtual points to be in with the chance to travel to Marrakech in March 2024. Running from now until 30 November, practitioners can earn points on lens orders and, for the first time, Essilor instruments and Luxottica frame brands. The trip takes place from 3-7 March 2024, with a half day business meeting and a mix of activities, excursions and free time.

Alan Pitcher, Essilor commercial director for wholesale lenses, said: “It’s never been

Vision Care for Homeless People

Vision Care for Homeless People (VCHP) is to use a £12,000 grant from London North Eastern Railway’s Customer and Community Investment Fund to support the continued delivery of services in Leeds.

Volunteer optometrists, dispensing opticians and clinic assistants run an eyecare service for homeless people within St George’s Crypt Centre in Leeds, including free eye examinations, glasses when needed, and a referral to secondary care if required.

David Brown, VCHP general manager, said: “This grant is very pleasing – to be recognised from 400 applications really says something. We know there is considerable need for the work that we do in the Leeds area. The money will enable us to help even more people.”

Newly-available to UK independents

Alexa AR ortho-k lenses feature an alignment zone that maximises horizontal force, offering exceptional centring and stabilisation, a faster emmetropisation speed and a wider compensation range up to -10.00D. It has four curves for

compensation up to -5.00D, and a fivecurve design for compensation from -5.00 to -10.00D, in both cases with reverse band. The rigid gas permeable contact lenses are made from Paragon HDS 100 material, which is FDA-approved for overnight wear.

PI managing director, Nick Atkins, said: “We’re delighted to add Esencia to our myopia control line-up. In joining the same stable’s ortho-k lens, Alexa AR, alongside NaturalVue Enhanced 1-Day Multifocal, we now have the widest range of contact lens options for myopia control. With this range of day and night lenses, we can now offer most myopic children, including astigmats, a contact lens option to suit their lifestyle.”

easier to collect points with our portfolio of products, including our most recently launched Varilux XR series, which is being supported by our biggest ever marketing campaign for Varilux to date to drive

BIB Ophthalmic Instruments

awareness and footfall in practice.” Register for the promotion via your Essilor lens business development manager or sign up via your frames or instruments sales representative.

NEG is pleased to be joining a number of companies in supporting BIB Ophthalmic Instruments’ new series of CPD roadshows – kicking off from 5pm on 17 October at Knebworth House and Barns, just outside Stevenage. Optometrist and dispensing optician, Jason Higginbotham, will present a lecture and workshop on ‘OCT biometry and myopia management’, worth four CPD points.

The evening will also feature an exhibition of diagnostic instruments, eyewear, lenses, accessories, contact lenses, supplements and practice management software solutions. Additional services will include practice marketing support linked with special purchasing terms and financial advice. Catering will be provided along with a fully licenced bar, and access to the gardens. Register at https://bib.education/events/knebworth-10-23 or telephone 01438 740823.

Historic setting for CPD roadshow

Win a trip to Marrakech

STEPPER (UK) Limited sales@stepper.co.uk steppereyewear.com

For UK frame availability, please consult website.

Eye Health UK

National Eye Health Week (NEHW) will run this month from 18–24 September.

Organised annually by the charity Eye Health UK, the seven daily themes for 2023 are: NHW eyecare and support; Myopia and me; Digital eyecare; Eye on mental health; Live well, see well; Vision Matters Photographic Competition and Exhibition; and Smoking and sight loss.

David Cartwright, chair of Eye Health UK, said: “These themes, targeting audiences

Safilo

with diverse eyecare needs, will help set a prevention agenda that is essential in order to curtail avoidable sight loss and improve the nation’s eye health. I would encourage optical practices to get involved and to make use of the materials available. This will enhance the profile of a practice and help to educate the public on the importance of looking after their eye health and regular sight tests.”

Sign up for promotional resources by emailing info@visionmatters.org.uk

Caledonian Optical

Safilo has renewed its eyewear licence agreements with Brazilian firm Alpargatas for Havianas branded frames and sunglasses, Fossil, Juicy Couture and Tommy Hilfiger. The group’s licence agreement with Jimmy Choo will come to an end on 31 December 2023. The group recently reported an 8.8 per cent drop in net sales – to €263m at current exchange rates – for the second quarter (Q2) of the financial year, compared to €288.3m recorded in Q2 2022.

These results have been attributed to falling sales in Grand Vision chains in Europe, and ongoing weakness in the North American market. Renewed sales were seen in Asia, however, thanks to reopening of China, along with ongoing growth in the Middle East and India. In brands, Carolina Herrera saw another quarter of growth, while Polaroid, David Beckham and Hugo Boss outperformed the rest of the portfolio.

Stepper

The Stepper SI-20126 is simple and uncomplicated: an understated yet contemporary design that will work with most face shapes. Using a classic Stepper Eyewear formula, the frame combines an ultra-comfortable TX5 (plastic) front with titanium sides. “The design has almost universal appeal,” said Stepper UK managing director, Peter Reeve. “Like a great pair of brogues, it will always look right, for every occasion.” The frame weighs just 6.5g and is available in Blue, Smoke and Black.

The Stepper SI-20126 in black

Caledonian Optical has collaborated with premium frame brands Taylor Morris, Sunday Somewhere and Jaguar to offer independent UK opticians a new high-end package for customers. The company will work with the brands to offer free single vision lenses with any pair of Taylor Morris, Sunday Somewhere or selected Jaguar frames. Practices can also take advantage of a discounted additional antireflective coatings.

Stuart Neilson, group commercial director, said: “At Caledonian Optical we are excited to be working in partnership with the UK team from Menrad and Taylor Morris to provide an attractive proposition to independent opticians that uniquely combines three high-quality British brands. Our recent investment in the new lab and the very latest equipment has allowed us to hugely increase our manufacturing capabilities and we hope this will be the first of many similar collaborations, which in turn help us to support independent practices across the country.”

Nicholas Dellaportas, director of Taylor Morris and Sunday Somewhere, said: “We are super excited to have launched this partnership, bringing together three like-minded companies with a similar ethos and philosophy to offer the best quality products and services to the UK optical market.” Andrew Wilkinson, managing director of Menrad, Jaguar eyewear distributor, said: “I am delighted to partner with Caledonian Optical to offer this exclusive programme and support their expansion throughout the UK optical market.”

Juicy Couture licence renewed

New package deals with brands

OFNC

NHS England (NHSE) has submitted proposals to the Department of Health and Social Care (DHSC) to alter the GOS regulations affecting contractors and their services. In a letter issued on 3 July, a number of amendments were outlined set to come into force between November 2023 and January 2024. A reduction to the submission window for GOS one, five and six forms, and a move to an e-payment claims system for all contractors by January 2024 has also been put forward. NHSE has also confirmed that there is no legal requirement to provide a permanent address for patients who are homeless.

The Optometric Fees Negotiating Committee (OFNC) has been engaging with NHSE on

Essilor

A new selection of luxury eyewear brands have been added to Essilor’s eStore ordering portal, allowing practitioners to combine and order pre-cut lenses with a wider choice of frames. The library now offers access to some 80,000 frame shapes – with brands now available including Ray-Ban, Oakley, Persol, Tiffany, Oliver Peoples, Prada, Emporio Armani and Polo Ralph Lauren.

Alan Pitcher, commercial director for wholesale lenses said: “It’s a greatly enhanced service for optical practices, which is easy to use, with no additional or hidden costs.” Spectacles can be ordered by selecting the brand, model, size and colour

CooperVision

each of the proposals. Its chair, Paul Carroll said: “We will continue to work with NHS England to ensure that, when implemented, these proposals work in the interests of patients and contractors. In particular, the OFNC has stressed the importance of implementing continuity guidance so that business have a robust protocol to follow should we see system outages that affect the claims submission process as we have seen in recent times.” The proposals also look to extend the period in which a GOS contract is terminated as a result of the death of the contract holder from seven days to 28 days, allowing more time for arrangements to be made. It will also no longer be a requirement for contractors to declare their sex as part of their application to hold a GOS contract.

Order brands like Oakley with ease

of the frame and combining it with the lens type, shape, and edging, before viewing an image of the chosen combination on screen and placing the order. The service is available on all Essilor lenses and to all Essilor lens customers who access online ordering via EssilorPro.

* In other news, Essilor has extended its Take Two multi-pair promotion until 30 November giving patients even longer to benefit from a complimentary or discounted second pair of lenses. The offer includes all of its top brands from the new Varilux XR series, Transitions and Eyezen, as well as an option to select from its Crizal single vision range.

Two for the price of one

College of Optometrists/ BCLA

The College of Optometrists and British Contact Lens Association (BCLA) have announced a new conference collaboration. Optometry Tomorrow 2024 – from 28-28 April at the Telford International Centre – will combine the College’s flagship conference and BCLA Focus, providing around 120 CPD sessions across concurrent programmes. Luke StevensBurt, BCLA chief executive, said: “With an expected attendance of more than 700 eyecare professionals, and a dedicated exhibition featuring around 30 companies, this is sure to be one of the key dates in the optometry calendar next year.”

Ian Humphreys, chief executive of the College of Optometrists, added: “We are thrilled to mark the 20th anniversary of Optometry Tomorrow by integrating BCLA Focus into our annual conference, further strengthening our programme and giving delegates even greater access to CPD, research and good practice.”

Next year is the final year of the current CPD cycle and delegates will be able to collect CPD points across all four domains, as well as contact lens optician and therapeutics specialty points. Bookings are due to open this month.

The Herbert Wertheim School of Optometry & Vision Science at the University of California, Berkeley, has inducted Dr Arthur Bradley, CooperVision research fellow, into its Hall of Fame for making significant and exceptional contributions to optometry. Dr Bradley earned his PhD in Vision Science/Physiological Optics from UC Berkley in 1983, then embarked on a career at Indiana University as a vision science professor and researcher.

Since becoming a research fellow at CooperVision in 2019, Dr Bradley and the R&D myopia team have gained global recognition for their ground-breaking research on myopia control. Through his research and publications, particularly in relation to MiSight 1 day contact lenses, he has helped advance the field of myopia control and management. His work continues to gain widespread recognition, and it is regularly featured at prestigious international conferences.

Dr Arthur Bradley

SOFT CONTACT LENSES FOR KERATOCONUS & IRREGULAR CORNEAS

EssilorLuxottica

Ray-Ban has reinvented the wheel with the launch of its Reverse collection – a collection of four unisex sunglass styles featuring a concave lens. Finished with a high-performance anti-glare treatment, the pantoscopic lens is primed to reduce up to 70 per cent of the reflections at wavelengths to which the eye is most sensitive. The four styles are named Aviator, Wayfarer, Caravan and Boyfriend; they ultilise varying degrees of bio-based nylon, acetate and carbon and come with 100 per cent recyled packaging, card and cloth.

“Our Ray-Ban Reverse collection is a true revolution in the eyewear industry,” said Frederico Buffa, R&D product style licensing director at EssilorLuxottica.

“The concave aesthetic is enabled by a new proprietary technology which applies big data analysis into the lens design.”

Supermodel Vittoria Ceretti is the face of the inaugural Ray-Ban Reverse campaign.

General Optical Council

The General Optical Council (GOC) has launched a consultation on changes to its international requirements for registration. This affects optometrists and dispensing opticians who gained their qualifications outside of the UK or Switzerland. The proposed revised approach would mean all applications for international registration from the agreed implementation date (potentially from September 2026) will be assessed against the relevant updated education and training requirements (ETR). The GOC would no longer undertake individual registration assessments prior to an applicant applying to be admitted to a GOC approved qualification.

The GOC may continue to assess applications for registration from optical professionals who have qualified outside the UK or Switzerland who meet or exceed

the requirements for GOC registration. This, says the regulator, would allow for a more streamlined process for bringing in additional registered optical professionals qualified to the same standard as UK trained optometrists and dispensing opticians and help meet anticipated patient demand and address reported workforce shortages.

The GOC is keen to hear from any optical professionals applying to join its register who gained their primary qualifications outside the UK, education providers, sector bodies, optical businesses, patient groups and other stakeholders. As part of this consultation, the GOC is also interested in views and evidence of overseas qualifications that may be broadly equivalent to UK qualifications under the ETR. The consultation is hosted on the GOC Consultation Hub and will close on 4 October 2023.

Association of Optometrists

The Association of Optometrists (AOP) has responded to the latest official statistics from the GP Patient Survey 2023 (GPPS) published by NHS England by calling for a national approach to extended services in optometry to relieve pressure on GPs. The report highlights patients’ concerns relating to their experience of accessing GP services, revealing that one in four patients (24.1 per cent) tried to access an NHS service in the past 12 months when they wanted to see a GP, but their GP practice was closed.

AOP chief executive, Adam Sampson, said: “The latest GPPS figures paint a stark picture: patients say they are having to compromise on their care as a result of long wait times and are struggling to cope with the rush for appointments when booking to see a GP.” The

Access to GP services “concerning”

Association highlighted pilot schemes of extended eyecare services in Bassetlaw, showing that 84 per cent of patients were successfully treated for minor eye conditions in community optical practices as opposed to being referred on.

The AOP has also called out the government for omitting optometry and ophthalmology from its recently announced plans to digitise GP phonelines and offer greater patient access options in dentistry and pharmacy. Adam said: “...any drive to modernise that does not tackle the lack of basic IT connectivity between optometry and ophthalmology can only be described as a missed opportunity.” The AOP’s Sight Won’t Wait campaign calls for the government to commit to a national strategy for eyecare with the existing primary care optometry workforce at its core.

Ray-Ban: but in reverse

Go Eyewear

Go Eyewear Group, which recently acquired the Trussardi brand, is gearing up for a busy period of international trade fairs. This month, it will participate in the iconic DaTE in Florence, presenting the latest trends in Ana Hickmann Eyewear and the Jo&Margot Milano, Made in Italy brand. This will be followed by BOLD in Utrecht, Holland, where the company will present all collections, including Trussardi. Finally, the team will be at Silmo Paris before heading to Italy again for Expoottica Sud, Taormina, in October.

General Optical Council

To date, 12 qualifications have met the General Optical Council’s (GOC) new education and training requirements (ETR) and are ready to be delivered from autumn 2023. This means the providers of those 12 qualifications adapting to the ETR from autumn 2023 have provided assurance to the GOC of how they will meet the new education and training requirements.

Updated qualifications in optometry will be provided by the following universities: Anglia Ruskin, Aston, Cardiff, City, Ulster, Central Lancashire (UCLAN), Hertfordshire and Plymouth. Updated qualifications in dispensing optics will be offered by Anglia Ruskin University, the Association of British Dispensing Opticians and UCLAN, while Aston University will offer optometrists an updated qualification in independent prescribing.

Steve Brooker, GOC director of regulatory strategy, said: “We are pleased to see so many providers ready to deliver updated qualifications, following the introduction of our new education and training requirements in 2021. It has been a cross-sector effort to achieve this, and I’d like to thank everyone who has been involved, including providers for engaging constructively with our processes and GOC staff who have supported providers as they transition. Our discussions indicate that most providers wish to adapt their remaining qualifications for delivery from September 2024.”

NHSBSA

NHS Business Services Authority (NHSBSA) has released six CPD articles that provide guidance on how to use early re-test codes one to six on GOS forms. Each CPD article covers: GOS claiming and NHSBSA (NHS Business Services

AN INDEPENDENT VIEW

An ever-more complex world

There used to be a time when running a practice was about eye examinations and dispensing spectacles and contact lenses. Patients’ records were kept on cards in a filing cabinet, and a big diary sat on the receptionist’s desk with all the practice appointments. How the world has changed.

Clinical practice has become more extensive with the introduction of ever-more sophisticated equipment: patients’ records are now held on computers as are calendars containing appointments; and dispensing has become more of a challenge against the backdrop of online eyewear sales. But that’s just the start of it.

Considerations these days extend to the balance between NHS patients and private patient work, which clinical services are offered locally under the NHS (with commissioning varying from one place to another as do pathways), and compliance with the likes of the Systems and Assurance Framework for Eye Health.

Then, of course, practices these days have to set up and maintain websites, consider having a social media presence, think about sustainability, equality, diversity and inclusion, and wellbeing of both patients and staff. The list goes on. And then there are the follow-on issues of cyber security, using social media responsibly (there are many pitfalls) and general data protection regulations to include registration with the Information Commissioners Office. I could go on.

Never has support from optical bodies been more important, and conferences and events play a vital role in helping practitioners navigate a path through these challenges. The programme for the AIO Conference on 7 and 8 October has been constructed against this backdrop. And, of course, offers the hugely valuable opportunity to network, and have some fun.

If you are interested, please visit www.aiovision.org

Authority) PPV (Post Payment Verification) activity; what the re-test code specific to that article is used for; examples of the appropriate use of that specific early re-test code; and best practice for submitting a GOS1 or GOS6 form.

These CPD activities aim to support and

educate General Optical Council registrants in correctly using early re-test codes on GOS forms in England. Each article provides half a non-interactive CPD point and will take approximately 30 minutes to complete. GOC registrants in England can access all six articles and complete the CPD assessments on the NHSBSA website.

Jo&Margot Milano, Made in Italy

Developing thoughts

By Phil Mullins

Fashion accessory or medical device?

Phil Mullins looks at how to juggle clinical practice with the retail side of the business line

Back in the day when I was a pre-reg, my practice manager had a very simple divide between ‘patients’ and ‘customers’. He would say: “When they are in the consulting room, they are a patient, but as soon as they step out, they are a customer and I can sell them something.”

At the time, all examinations were NHS provided and we were working with ‘ophthalmic medical practitioners’, so his saying may have been more apt back then. It may have been simplistic, but it does show that the optical profession stands on the dividing line between purely medical and purely retail fashion. But how do we make sure that we stand with a foot on each side of the line?

AN EVER-SHRINKING MARKET

Up until the mid-1980s there were very few multiples, and they were mainly Dollond & Aitchison practices. There were a few mid-size groups, such as Clement Clark, Batemans, Scrivens and Leightons, but they worked more like independent practices. Then came the charge of the multiples with Specsavers, Boots Opticians and Vision Express all launching within a fairly short time period. With the change in NHS eye examination structure and general deregulation, we saw a dramatic shift towards the retail side of the line. However, for many patients the explosion of the multiples meant cheap or free eye tests and plenty of two-for-one offers; although upselling meant that many paid as much as they would have through an independent.

I’m not someone who says everything about the multiples is bad and everything independent is good; there are some fantastic practitioners working in multiples and many of their stores offer a great service. I also know of independents that are very poor and offer their patients a below par service. But the fact is that since

the mid-80s, there has been a dramatic fall in the number of UK independent practices. The independent sector now represents the smallest segment of the market – and this contraction has begun to accelerate again as groups increasingly swallow up independents.

Although no-one can give a definitive figure, it is commonly agreed that there are now less than 3,000 independent practices in the UK. This number could be reducing at a rate of around 150 to 200 practices per year, so the question is: how do we stop this reduction, and how do we ensure that that the remaining independents stay successful?

OFFER A ‘MEDICAL SERVICE’

In a packed market, the most successful are the ones shouting the loudest or the ones who do something different. If the multiple retailers and the internet are telling customers that frames are cheap disposable items that are little more than bits of plastic acting as a fashion statement, then the independents should offer a ‘medical service’ selling a ‘medical device’. The fact is that, legally, this is precisely

what spectacles and contact lenses are. Promote your service as part of a patient’s complete healthcare regime. They will pay for their dental, gym and supplements monthly, so why not their eyecare?

But it’s not just about paying monthly or privately for their eyecare, consulting rooms need to look clinical and professional, as do the staff. You don’t have to go full white coat, though you may wish to of course, but you must have modern equipment and look like you know what you’re doing. The eye examination needs to be more than the bare minimum; you need to offer a wide variety of services – be that independent prescribing, glaucoma monitoring, diabetic eye screening and monitoring, minor eye conditions services, dry eye treatments, contact lenses and myopia management and so on.

Make sure you give plenty of time for the examination: don’t cram it into 15 minutes, but take the time to engage with the patient explaining the options and what care plan you can offer. And make sure your charges reflect your service; they may not be able to afford everything, but will appreciate the openness and engagement.

Moving to the dispensing, once again it needs to be on a consultative basis. Don’t just ask the patient to choose a frame; instead discuss the lens options that are in keeping with their prescription and lifestyle, and discuss multiple pairs. Once the lens options have been discussed, you can then work with the patient to choose the correct frame considering the need of the lenses, the fit and the patient’s fashion choice. If they are a new patient, it might be the first time they have received such support.

When taking all this into account, consider whether it’s time for independent practices to move the needle away from ‘fashion accessory’ back towards ‘medical device’, enabling them to stand out from the crowd and become more successful. ■

CECOP: building a global community

CECOP is a leading multinational company in the optical sector, specialising in providing strategic solutions in operational management, development, training and transformation for independent opticians. With more than 8,000 associates spanning eight countries across the globe, including Europe, Latin America and the United States, the company has made a significant impact on the industry through the efforts of its founder, Jorge Rubio.

A PIONEERING VISION

CECOP was founded in 1996 by Jorge Rubio, a visionary entrepreneur who recognised the need to create a global community for independent opticians. With a focus on value for industry professionals, Jorge laid the foundation for what would become a story of entrepreneurial success.

Jorge’s’ pioneering vision was the driving force behind CECOP from its inception. His commitment and forward-looking approach led the company on a bold shared mission: to create an entity that transcended the boundaries of the optical sector and became a leading and globally recognised community.

From the start, CECOP stood out for its emphasis on collaboration and the creation

of an environment where associates could share knowledge and experiences to foster growth and collective development, thus making a significant impact on the industry.

"We decided to join CECOP due to their personal approach, professionalism and the accumulated experience over many years in the sector," explains the team at Optica Visiorama. "Furthermore, we hope that CECOP will assist us in digitising and modernising our centres with tools that we couldn't have accessed individually due to lack of time and resources."

CECOP quickly emerged as a leader in strategic and operational management solutions for the optical sector. Its versatility and adaptability became distinctive features that allowed it to address the changing needs of the industry and meet the demands of its associates. The company not only focused on the present but also looked ahead, anticipating market trends and challenges.

GUIDING VALUES

Values have been the cornerstone of CECOP's culture. Collaboration, excellence, ethics, innovation, flexibility and commitment became the moral compass of the company. These values forged a community of professionals

committed to mutual growth and continuous improvement, uniting efforts to achieve common goals.

SERVICES THAT IMPACT AND TRANSFORM

CECOP has earned its place through its strategic and operational management solutions for independent opticians. The company has diversified its services to address the changing needs of the industry and its associates, offering a wide range of services. Its value proposition is centred on helping the community achieve its goals by attracting and developing talent and fostering a collaborative environment. Among CECOP's highlighted services are:

■ Business consulting: CECOP offers strategic and operational advice for independent practices, helping them optimise their performance and adapt to market challenges.

■ Marketing and communication: The company provides marketing and communication services designed to boost sales and enhance the identity of each optical practice in its local area.

■ Training and consultation: CECOP offers a team of experts in various business areas to analyse and provide personalised plans that drive growth.

CECOP's mission is to help the community achieve its goals by providing valuable solutions, attracting and developing talent, and creating a collaborative environment. It serves the sector by listening to its demands and acting swiftly to meet its needs.

"The independent optician needs to make their business more profitable given the current landscape," says the team at Optica Bellisol. "We decided to join CECOP for the profitability of their programmes and their marketing and advertising services. It's a large group that includes many independent opticians like us. We value their input that

CECOP is an inspiring tale of vision, perseverance and growth that has revolutionised the optical sector and transformed the way independent optical practices operate worldwide.

CECOP founder, Jorge Rubio

CECOP members gather in Marrakech

combat the climate crisis by becoming a certified NET ZERO CARBON practice, AND reduce plastic polution by becoming a certified NET ZERO PLASTIC practice, AND achieve this quickly and easily without a ecting your profitability.

helps grow our business."

DISTINCTIVE LOYALTY PROGRAMME

A notable aspect that sets CECOP apart and has helped build community is the ViveCECOP programme. ViveCECOP stands as another testament to the company's commitment to its associates. Recognising the importance of loyalty and collaboration, this programme rewards associates for their commitment and contributions by offering exclusive benefits and advantages.

ViveCECOP is yet another demonstration of how CECOP's values are reflected in every aspect of its business, forging a strong and lasting relationship with its community.

A key aspect of the programme is the offering of annual trips organised by CECOP to captivating destinations. The first trip took place in 2012, marking a historic milestone in CECOP's journey and initiating a series of exciting adventures that have endured over the years.

Associates have the opportunity to join these trips using the points accumulated throughout the programme. Whether to immerse themselves in exotic cultures, embrace the diversity of the world, or broaden personal horizons, CECOP offers a unique opportunity to enrich life through unforgettable experiences within its benefits programme. Whether seeking to expand cultural horizons, establish connections with colleagues, or simply enjoy exclusive rewards, the ViveCECOP programme invites you to discover the world alongside them.

With a focus on community and experience, CECOP demonstrates that loyalty and collaboration are the foundations for a truly exceptional loyalty programme.

NETWORK OF LIKE-MINDED PROFESSIONALS

A commitment to excellence and a constant pursuit of improvement led CECOP to expand its presence globally. The company wove a network of collaboration and excellence across eight countries spanning the globe: Spain, Portugal, Italy, the United Kingdom, France, Germany, Brazil and the United States. This multinational presence is a testament to CECOP's growth and success, as well as its ability to adapt to different cultural and business contexts.

In Spain, its country of origin, CECOP boasts over 1,300 associates, reflecting the importance of this market in its history and trajectory. From humble beginnings to multinational expansion, CECOP has maintained a strong commitment to its associates, offering strategic and operational management solutions that have

enabled independent optical stores to thrive and grow.

Portugal is another country where CECOP has established a strong presence. With 189 associates in this market, the company has demonstrated its ability to adapt to different realities and meet the specific needs of its Portuguese associates.

Italy has witnessed continuous and significant growth for CECOP. With 853 associates, the company has established itself as a leader in strategic solutions for the Italian optical sector. The incorporation of Germany into CECOP's network, with 1,000 associates, represents a highly relevant achievement in its expansion process.

Brazil, one of the largest markets in Latin America, has been a strategic territory for CECOP. With 1,387 associates, the company has solidified its position in the Brazilian market, providing quality solutions and services to independent optical stores.

France, a country with a rich tradition in the optical sector, has also been a strategic market for CECOP. With 390 associates, the company has earned the trust of professionals and consumers in this highly competitive market.

The United States, a highly competitive and diverse market, has proven successful for CECOP. With 1,354 associates in this country, the company has positioned itself and gained acceptance in a demanding and ever-evolving market.

NEG JOINS THE FAMILY

Now with the merger of NEG into the wider CECOP Group, adding the group's 1,000 plus members, CECOP is represented in the major optical markets. By collaborating

Meeting of independent minds in Lanzarote together, all members will benefit from the best practice across different markets, while maintaining their individuality to adapt to the nuances of each market. This, in turn, will help both the CECOP Group and its associates to grow and become more successful.

In addition to NEG benefiting from being part of the wider group, Optinet has a great opportunity to be an integral part of the digital transformation of associates across the globe, which in turn will bring benefits to users in the UK.

CECOP's geographic expansion is a testament to its pioneering vision and its ability to adapt and grow in different markets. Its focus on the global community and its commitment have been the pillars of its success in the optical industry. With an emphasis on community, excellence and innovation, CECOP has forged its growth and international positioning.

"Our passion for innovation drives our constant adaptation to an ever-evolving landscape, ensuring that we can provide strategic solutions to our valuable associates worldwide," says Jorge. "CECOP is the result of generations and collectives coming together, driven by determination and a love for what we do. Our focus on the global community and our commitment have been the cornerstones of our success." ■

Dry eye management

Are we in a Golden Age?

By Craig McArthur BSc (Hons) Optom, MCOptom, MOptScot, MBCLA

One of the realisations when starting a career in optometry is that, for at least a chunk of your career, you may end up working on a Saturday. I’ve never understood the aversion to this – the practice has a buzz on a Saturday. It also offers me an opportunity to reflect on the working week. Reflect, refine and improve is our mantra.

Every Saturday, our three optometry students and I discuss challenging and interesting cases from the previous week. I find questioning them is the best way to learn. Attaching an actual human being to a condition is much more powerful than reading a textbook in my experience.

A common theme that has emerged is that patients with dry eyes consistently pose the biggest challenge. The struggles of patients with severe dry eyes are often on a par with those of visually impaired people in terms of the adverse effect on their quality of life. The time-demanding nature of supporting these patients, coupled with the multifactorial nature of ocular surface disease (OSD), add to the challenge. Therefore, we always embrace any new product, treatment or therapy that we can offer to help improve the lives of our patients.

Thankfully, we are not alone in this quest. Dry eye management is now one of the fastest growing areas of eyecare. You only have to look back a few years to our use of basic saline rewetting drops, baby shampoo for lid hygiene, and homemade hot compresses to see how far we have come.

With the growing number of independent prescribing optometrists in the UK, alongside the development of innovative diagnostic and treatment devices, we are ideally positioned to manage most patients with OSD and dry eyes within the community without putting strain on already overstretched ophthalmology services.

TELL ME SOMETHING NEW

The recent emergence of a new lipid-based eye drop to market in the form of TheaLipid, further bolsters our dry eye treatment armamentarium, and was the trigger for writing this article. The obvious questions are: what is new about it, and when should

I use it?

To answer these questions, we probably should know a little bit more about the ingredients in eye drops. How are they designed to help? Why should one drop be selected over another? When do we use them in conjunction with other drops? And what to do when one does not work?

WHICH DROPS SHOULD I OFFER?

Most optical practices and pharmacies have an array of eye drops on offer on their shelves. But how many of us truly understand the ingredients in these products? Do we realise that there is a lot of duplication of ingredients from brand to brand, and product to product? What I propose is that we instead adopt a conscious strategy for selecting the drops we offer for different types of OSD, and different levels of severity in a deliberate and methodical manner; each being carefully selected with a particular purpose in mind.

LOW HANGING FRUITS

Given that the majority of dry eye cases are evaporative in nature as a result of blepharitis and meibomian gland dysfunction (MGD), I thought it best to focus on the metaphorical low hanging fruit, and how a handful of products can treat a wide range of OSD.

The treatment of evaporative dry eye, blepharitis and MGD centres around heat application, gland expression, lid hygiene, artificial tears, lipid supplementation, dietary supplementation, topical anti-inflammatory treatment, topical antibiotics, oral antibiotics and in practice treatments such as intense pulsed light (IPL) therapy.

Compliance is always the biggest challenge in managing patients with OSD, particularly at the severe end of the scale, whereby a plethora of treatments are needed to control the condition. We can conduct a thorough history, taking into account all potential risk factors, conduct a fantastic assessment of the tear film using all the latest gadgets, and then use the information gleaned to produce an excellent treatment plan based on the latest research. However, if the patient does not follow the treatment plan, the outcome is seldom favourable. We need to be mindful of streamlining the treatment plan as best we can to help improve compliance.

With this in mind, I like to utilise combination eye drops. Drops that will offer more than one benefit. I like to introduce these in a tiered approach relative to disease type and severity. Based on recent studies and clinical experience, here are four preservative-free eye drops that will allow you to treat a wide spectrum of OSD and how the new TheaLipid fits among them.

Craig McArthur in practice

TheaLipid eye drops combines three ingredients: soybean phospholipids, glycerol and medium-chain triglycerides (MCTs) in a single preservative free, multi-dose bottle. It has quickly become our first choice for evaporative dry eye and patients suffering with MGD, hormonal changes, watery eyes and contact lens discomfort.

TheaLipid is an attractive alternative or adjunctive therapy to water-based artificial tears as it more closely mimics the composition of the natural tear film. It not only offers immediate symptomatic relief upon instillation but may also directly improve the lipid layer structure and thickness, resulting in improved tear film stability, which we have seen anecdotally but repeatedly using pre and post-treatment non-invasive tear break-up time (NITBUT).

The soybean phospholipid stabilises the tear film and anchors the lipid layer to the underlying aqueous layer, helping to maintain lipid layer structure. Glycerol acts as a nonblurring and long-lasting lubricant, maintains osmotic balance and aids uniform spreading of the tear film. The MCTs restore the lipid layer and reduces evaporation of the tear film by forming a lipid barrier.

If combined with Thealoz Duo or Thealoz Duo gel, we can introduce five to six ingredients to the eye with the aforementioned cumulative benefits to the tear film. In our experience, TheaLipid has performed fantastically well for moderate to severe evaporative dry eye, particularly when paired with Thealoz Duo or Thealoz Duo Gel.

Patients have anecdotally noticed a significant improvement in symptoms. This is backed up with significant improvements in quality of life questionnaire scores (SPEED index scores and OSDI), improved NIBUT, improved objective tear volume measurements, improvements in tear osmolarity, improved MMP-9 inflammatory levels, reduction in objective conjunctival and limbal redness and a significant reduction in corneal and conjunctival staining.

HYABAK Used for mild

OSD, Hyabak contains sodium hyaluronate (HA) which is a naturally occurring anionic, non-sulfated glycosaminoglycan that has been shown to bond to the ocular surface. It has potential wound healing properties and is used to increase viscosity of eye drops to better match the viscosity of the tear film and provide enhanced lubrication. Hyabak is hypotonic, meaning it will reduce the osmolarity of the tear film, improve the vitality of corneal and conjunctival epithelial cells, and reduce dry eye symptoms.

THEALOZ DUO

For moderate to severe OSD, Thealoz Duo builds on Hyabak by combining 0.15 per cent HA with the addition of three per cent Trehalose. Trehalose is a naturally occurring disaccharide, which allows cells to survive in unfavourable environments avoiding desiccation by anhydrobiosis and its highwater retention capabilities. It functions as both an osmoprotectant and bioprotectant. Trehalose has been shown to restore osmotic balance of the ocular surface, maintain homeostasis of corneal cells and protect corneal cells from ultraviolet induced oxidative damage by accelerating corneal healing.

THEALOZ DUO GEL

Thealoz Duo Gel combines the benefits of Thealoz Duo with the addition of 0.25 per cent carbomer gel, and is used for moderate to severe OSD, and/or overnight use. Carbomer 940 (also known as polyacrylic acid) acts as a viscosity-enhancing agent, beneficial to OSD via a range of mechanisms including increasing tear film thickness,

protecting against desiccation, promoting tear film retention, protecting the ocular surface, maintaining physiological corneal thickness, improving goblet cell density, and relieving dry eye symptoms.

Many carbomer gels and ointments can often induce smeary vision, owing to their viscosity, so many patients prefer to use them only overnight. However, I find that Thealoz Duo Gel is a good alternative for patients of an age who need to get up in the middle of the night – as it offers the lasting therapeutic benefits of a gel with only short-lasting smeary vision.

CONCLUSION

The favourable tolerability profile and efficacy of TheaLipid in improving both clinical signs and symptoms of dry eye make it a very promising therapeutic addition to our treatment options for the management of dry eye disease. TheaLipid can be combined effectively with other treatments of OSD including artificial tears (Hyabak, Thealoz Duo, Thealoz Duo Gel), lid hygiene products (Blephasol, Blephaclean, Blephademodex), heat treatments (Blepha EyeBag, BlephaSteam warming device), topical antibiotics, oral antibiotics, omega III supplements, and in-house treatments such as IPL.

Have a look at your product shelf tomorrow and appraise each drop. Why is it there? What function does it offer? And how would it fit into your own treatment algorithm for dry eye? TheaLipid might just be the next great addition to your shelf.

Craig McArthur is a practising optometrist and director of Peter Ivins Eye Care in Bearsden. He is a clinical advisor and consultant to a number of companies, has published numerous articles on a variety of topics, and lectures extensively throughout the UK, Europe and further afield. He is a key opinion leader within the industry providing insight to many companies and manufacturers. ■

Théa’s complete dry eye family

Heat treatments can form part of your armoury

Eyewear influencers

By Joan Grady

Long before social media was a byword, and the internet was an arbiter of daily life, films, magazines and newspapers captured the lives of the rich and famous, and their personal style with what they were wearing.

Celebrities impacting how people dress and what accessories they wore have long been in the forefront of fashion history. Marie Antoinette, Josephine Bonaparte, Beau Brummel, a dandy and sartorial inspiration in the 18th century, Princess Elisabeth (Sissi) of Austria, Robert Redford, Cary Grant, Jacqueline Onassis, and Gianni Agnelli, to mention a few, all inspired sophisticated directives of their particular time.

In the mid-20th century, eyewear began to receive attention as much as the fashionable clothing worn by superstars who became household names. Grace Kelly was noted not only for her chic style, but her stylish specs. Gamin Audrey Hepburn is forever immortalised in her voluminous Oliver Goldsmith sunglasses – both in films and away from the camera – while Michael Caine also wore Oliver Goldsmith designs in his films and off screen. John Lennon, Elton John and Jack Nicholson are among style icons with distinctive sunglasses.

Fast-forward to the age of social media and its many variants, and famous people in diverse walks of life have sway with what people wear and how they want to project

their self-image. Nowadays, it’s not only film stars and royalty who provide style direction; the list also includes international fashion models, sporting heroes in Formula 1, tennis and cycling stars, space enthusiasts, and entrepreneurs.

Success and accomplishments are admired and respected in all fields, and these achievements are an encouraging source of motivation and inspiration for people who follow them, and to eyewear brands that feature ambassadors for their collections.

BRAND INSPIRATION

Brand names are an instrumental force in customer recognition and loyalty. Aspinal of London unites long-lasting luxury materials, imagination, British craftsmanship, and a strong commitment to sustainability. The stunning eyewear collection for men and women, available from Eyespace, includes elegant designs that are beautifully sculpted in quality fabrications, and desirable colours. The charismatic frames are coveted by notable personalities.

Emily Andrews, product director at Eyespace, observes: “Research consistently indicates that celebrity endorsement does enhance followers’ perceptions of a brand or product. This is particularly the case when the influencer is perceived as credible. Aspinal of London is adored by a myriad of celebrities, film stars and even royalty, with Catherine, Princess of Wales, Jennifer Lopez and Amanda Holden frequently spotted with the luxury brands coveted accessories including sun wear.”

Media presenter Amanda Holden is pictured here wearing Amalfi – glamorous, glossy acetate sunglasses with Aspinal’s iconic lion’s head on the temple. Lucy Mecklenburgh, model and TV personality, wears Montana – a graceful cat-eye shape with gold chain temple trim.

TRAILBLAZER IN OUTER SPACE

The Austrian label Silhouette Eyewear has a legacy with notable people wearing their streamlined frames, including Carla Bruni,

Audrey Hepburn wearing Oliver Goldsmith in the iconic move, Breakfast at Tiffany’s

Amanda Holden in Amalfi by Aspinal of London (courtesy of Amanda Holden)

Lucy Mecklenburgh in Montana by Aspinal of London (courtesy of Lucy Mecklenburgh)

Elton John, Lady Gaga, and members of the Vienna Philharmonic. Silhouette’s current ambassador is trainee astronaut Alyssa Carson, whose ambition is to be one of the first Mars walkers.

Alyssa first became interested in space when she was a little girl, and has been to every NASA centre. “I went to space camp for the first time at age seven,” she says, “and instantly knew I wanted to do something in the space industry.”

Now a 22-year-old university student, Alyssa enjoys “working with bacterial species from the space industry. I worked on a project where we tested plant growth promoting bacteria that were originally obtained from the International Space Stations. I have loved being involved with research projects that can impact the future of space.”

Alyssa describes her fashion preferences as “a mix of coastal and comfy. My favourite Silhouette eyewear shape is round/oval. I like this shape because I think it looks best on my face ever since I started wearing glasses.”

STYLISH ROLE MODELS

Lewis Hamilton and George Russell are daring and adventurous with their Formula 1 Team on tracks around the globe. De Rigo has embraced the accomplishments of these drivers, plus models Cindy Crawford and Ariadne Artiles as brand ambassadors, for Police and Yalea respectively. De Rigo UK distributes both collections.

Natalie Gerrish, De Rigo trade marketing manager, says: “Police will again partner with the Mercedes-AMG Petronas Formula 1 Team for 2023. The two drivers, Lewis

Hamilton and George Russell will be the protagonists of the new brand campaign. Lewis and George both regularly wear Police sunglasses and optical frames.”

Timelessness, elegance, femininity and positivity are the brand values of De Rigo’s Yalea collection, and Natalie relates how they interact with two international models: “We work closely with supermodel Cindy Crawford and Ariadne Artiles with our house brand Yalea, a brand that speaks to women. It strives to enhance their natural beauty and, more importantly, their strength. Cindy Crawford is an icon: one of the most popular models in the world; she’s an entrepreneur and a perfect example of natural beauty and healthy lifestyle. She is a major influencer for Yalea and we are thrilled to be working with her.

“Ariadne is a top Spanish model, writer

and content creator, a woman who is beautiful inside and outside. Ariadne wrote two books related to healthy lifestyle and created an Instagram page called Lavidamadre to help women deal with maternity issues, and to create a network to help each other. Cindy and Ariadne are the perfect testimonials for Yalea. Two women of different ages who look different but share common values and experiences –the same values of the brand itself.”

Celebrities, astronauts, actors, fashionistas and influencers – they all impact customer eyewear choices, as do quality, durability and brand recognition. Independent opticians can benefit from the aura – the distinctive effect – that valued and credible brand names inspire with numerous possibilities for sales and customer fealty. ■

Alyssa Carson, Silhouette ambassador, wearing TMA La Ligne

"My favourite Silhouette eyewear shape is round/oval," Alyssa Carson

Police x Lewis Hamilton: retro and contemporary design George Russell in Police sunglasses: bold style on and off the track

Cindy Crawford and Ariadne Artiles: brand ambassadors for Yalea by De Rigo

Preferred Suppliers’ directory

ALCON UK

tel: 0371 376 0017 | fax: 0871 351 1005 | web: www.uk.alcon.com

ASSOCIATED OPTICAL

tel: 01628 600410 | fax: 01628 666495 | email: sales@assopt.co.uk | web: www.associatedoptical.com

ATLANTIC OPTICAL UK LTD

tel: 02920 362 136 | fax: 02920 362 137 | email: info@atlanticoptical.co.uk | web: www.atlanticoptical.co.uk

BAUSCH + LOMB

tel: 020 8781 2900 | web: www.bausch.co.uk

BIB OPHTHALMIC INSTRUMENTS

tel: 01438 740823 | email: sales@bibonline.co.uk | web: www.bibonline.co.uk

BONDEYE OPTICAL

tel: 0121 7723888 | fax: 0808 2801865 | email: sales@bondeyeoptical.co.uk | web: www.bondeyeoptical.co.uk

CALEDONIAN OPTICAL LTD

tel: 01224 596 006 | email: info@caledonianoptical.com | web: www.caledonianoptical.com

CARDNET

tel: 0345 604 2491 Option 2

CENTROSTYLE OPTICAL CENTRE SUPPLIES LTD

tel: 01923 239267 | fax: 01923 253951 | email: sales@centrostyle.com | web: www.centrostyleproducts.com

CFH DOCMAIL

tel: 07834 173 288 | email: chris.burridge@cfh.com | web: www.cfhdocmail.com

CHARMANT UK CO LTD

tel: 020 8992 9222 | fax: 020 8896 0287 | email: sales@charmant.co.uk | web: www.charmant.co.uk

CITATION

tel: 0161 464 6731 I email: enquiries@citation.co.uk | web: www.citation.co.uk

CONTINENTAL EYEWEAR

tel: 0151 426 3907 | fax: 0151 426 9340 | email: sales@continental-eyewear.co.uk | web: www.continental-eyewear.com

COOPERVISION

tel: 0870 9000 055 | email: enquiries@coopervision.co.uk | web: www.coopervision.co.uk

DE RIGO UK LTD

tel: 01923 249491 | email: info.uk@derigo.com | web: www.derigo.com/en

DUNELM OPTICAL

tel: 01388 420420 | fax: 01388 810101 | email: dunelm@dunelmoptical.co.uk | web: www.dunelmoptical.com

ESSILOR

tel: 01454 281281 | fax: 01454 28128 | email: orders@essilor.co.uk | web: www.essilor.co.uk

EYESPACE

tel: 01527 870550 | fax: 01527 837012 | email: info@eyespace-eyewear.co.uk | web: www.eyespace-eyewear.co.uk

GO EYEWEAR UK LTD

tel: 0800 9178270 | web: www.goeyeweargroup.com

HILCO EUROPE

tel: 0800 591150 | email: info@hilco.co.uk | web: www.hilcovision.co.uk

HOYA LENS UK

tel: 0845 330 0984 | fax: 0845 330 0977 | email: enquiries@hoya.co.uk | email: orders@hoya.co.uk web: www.hoyavision.com/uk

LAB3SIXTY

tel: 0113 5211071 | email: Info@Lab3Sixty.co.uk | web: www.lab3sixty.co.uk

LENSTEC EYEWEAR

tel: 02920 857122 | fax: 02920 920480 | email: eyewear@lenstec.co.uk | web: www.lensteceyewear.co.uk

LENSTEC OPTICAL

tel: 02920 883009 | fax: 02920 889798 | email: LenstecCC@lenstec.co.uk | web: www.lenstecopticalgroup.co.uk

LOUIS STONE OPTICAL LTD

tel: 029 2073 5293 | fax: 029 2073 1446 | email: info@louisstone.co.uk | web: www.louisstone.co.uk

Preferred Suppliers are suppliers who, by prior arrangement, offer members of the PK National Eyecare Group preferential terms. For full details and terms offered to the membership, please call 01580 713698.

LUXOTTICA (UK) LTD

tel: 0808 1658 8555 | web: www.luxottica.com/en

MARCHON

tel: 0800 72 2020 | email: csuk@marchon.com | web: www.marchon.com

MARK’ENNOVY

tel: 0800 3280610 | fax: 0800 3280649 | email: mkservices@markennovy.com | web: www.markennovy.com

MENICON UK LTD (FORMERLY DAVID THOMAS)

tel: 01604 646216 | fax: 01604 790366 | email: enquiries@menicon.co.uk | web: www.menicon.co.uk

MID-OPTIC

tel: 01332 295001 | fax: 01332 295158 | email: orders@midoptic.com | web: www.midoptic.com

NORVILLE

tel: 01452 510321 | email: sales@norville.co.uk | web: www.norville.co.uk

No7 CONTACT LENSES

tel: 01424 850620 | fax: 01424 850650 | email: info@no7contactlenses.com | web: www.no7contactlenses.com

OPTINET LTD

tel: 0845 313 0233 | email: sales@optinetuk.com | web: www.optinetuk.com

PERFORMANCE FINANCE

tel: 01536 529696 | fax: 01536 310033 | email: info@performancefinance.co.uk | web: www.performancefinance.co.uk

POSITIVE IMPACT

tel: 08446 696907 | email: sales@positiveimpact.co.uk | web: www.positiveimpact.co.uk

PRACTICE BUILDING

tel: 0800 840 3988 | email: andy@practicebuilding.co.uk | web: www.practicebuilding.co.uk

RETAIL EXPERIENCE DESIGN (RED)

tel: 024 7710 3494 | email: design@retailexperiencedesign.co.uk | web: www.retailexperiencedesign.co.uk

RODENSTOCK

tel: 01474 325555 | email: sales@rodenstock.co.uk | web: www.rodenstock.co.uk

SAFILO UK LTD

tel: 0800 7234 5600 | email: customer.serviceuk@safilo.com | web: www.youandsafilo.com

SEIKO OPTICAL UK

tel: 01452 610033 | fax: 01452 638250 | email: orders@seiko-optical.co.uk | email: info@seiko-optical.co.uk web: www.seikovision.com/uk

SILHOUETTE UK LTD

tel: 020 8987 8899 | fax: 020 8987 2430 | email: office@silhouette-uk.co.uk | web: www.silhouette.com

SPEC-CARE LTD

tel: 01392 460806 | email: info@speccareservices.co.uk | web: www.speccareservices.co.uk

STEPPER UK

tel: 01732 375975 | email: sales@stepper.co.uk | web: www.steppereyewear.com

TANT LABORATORIES

tel: 01279 653785 | fax: 01279 658308 | email: TantCC@tantlabs.com | web: www.lenstecopticalgroup.co.uk

THEA PHARMACEUTICALS LIMITED

tel: 01782 381698 | email: orders.uk@theapharma.com | web: www.thea-pharmaceuticals.co.uk

ULTRAVISION

tel: 01525 381112 | fax: 01525 370091 | email: info@ultravision.co.uk | web: www.ultravision.co.uk

Windcave Ltd

tel: 0800 088 6040 | email: sales@windcave.com | web: www.windcave.com

20 20 Optical Services Ltd

tel: 01460 929 690 | email: info@2020opticalservices.co.uk | web: www.2020opticalservices.co.uk

When you prescribe contact lenses, you prescribe freedom. We’re stepping up to do more, supporting you to Prescribe Freedom for more people than ever

coopervision.co.uk

11 Tannery Road, Tonbridge Kent - TN9 1RF 01732 375975 www.stepper.co.uk

STEPPER (UK) Limited