Inbound and Outbound Call Center in Kolkata

Welcome to Vishnu Solutions

Introduction “VISHNU SOLUTIONS” is an International and Domestic call center looking for partners who are interested in expanding their profits by outsourcing a portion of their call center operations to us both for in-bound and out-bound purpose. We are the pioneer BPO in Kolkata over the last 21 years (Operation started in June 2000) wherein we have developed experience in the following cross industry offering services for the Telecom, Insurance, Banking, Financial, Travel, Hospitality, Real-estate, Automotive, Home appliances. We have become the strategic choice of serving Fortune 500 and midmarket companies located across UK, USA and Australia and India too. In our pursuit of performance & improvement in client services, we have developed and implemented newer and innovative quality check measures that have powered the rapid growth and development of Vishnu Solutions.

Grow Your Business with Vishnu Solutions Call Center Services in Kolkata Enhanced customer support service is the success mantra for all growing companies because it helps in handling noncore business functions with perfection, which as a repercussion, ensures undivided attention to core competencies. It doesn’t take a rocket scientist to understand that when you are completely focused on core business activities, you can expect an explosive growth rate.

If you think call center jobs in Kolkata, eastern India have recently come into the limelight, you are wrong, because they have been helping business owners for decades.

Companies approach different call center in Kolkata, eastern India accordance with their varying business requirements.

Two Types of Call Centers: •Inbound call center services •Outbound call center services

Inbound Service Comprises: •Customer Support •Help Desk •Inquiry Handling •Call Answering •Toll-Free Services •Product Information Requests •Technical Support •Chatbot Based Solutions By means of these valuable inbound call center service in kolkata , business owners can fortify their customer base. Plus, the resultant heightened brand image will pave the way for smoother business growth. In a nutshell, joining forces with prestigious inbound service providers is vital to keep the customer base

Should Businesses Join Forces with Established Inbound Call Center Service Providers?

For businesses, nothing can be more valuable than customer satisfaction. This is so because business longevity can be extended only by keeping customers happy with the quality of support services and products. Since customers’ need instant response to their queries every time, thus joining forces with established inbound call centers is indispensable.

The bitter pill for business owners to swallow is that living up to customer expectations isn’t as easy as it was a few years ago. Nowadays, customers want their calls to be responded to in a jiffy and seek a quick & apt resolution to issues.

This highlights the need for an in-house professional team to take care of the customer support service, or outsource to reliable inbound call center services like Vishnu Solutions to handle the responsibility in Kolkata, India.

Outbound Service Comprises: To put it briefly, outbound call centers are principally sales-focused. They include: •Appointment Scheduling •Information Verification •Lead Generation •Customer Survey •Telemarketing •Third-Party Verification Outbound support functions in an opposite manner, compared to inbound call centers.

Outbound call center service providers in Kolkata make calls to potential customers with the aim of improving the sales of clients’ products/services.

Boost Your Sales with Exceptional Outbound Call Center Companies in Kolkata, India For seamless business extension, it is important to promote business products and services through advertisements on TV, newspapers, radio, and so forth to make the potential customers aware about the business offerings.

Following the modern techniques, the traditional tools are no less! Outbound call center services in Kolkata deploy great and traditional cost-effective technique that helps in getting hands on the most sought after customers. Modern techniques have undoubtedly made it easier to reach the client with the business offerings; however, the traditional approach of outbound centers can never be extinct!

These days, reaping benefits out of outbound tele calling isn’t easy, as potential customers don’t stay on the calls for a long time. Such scenarios highlight the need for modern technologies like the use of TV, text, email, social mediums, etc. to reach the customer hassle-free anytime..

Why Vishnu Solutions for Outbound Call Center Services in India?

The two major reasons why Vishnu Solutions is the best amid all outbound call centers in Kolkata • A wide range of outbound customer support services at a pocket-friendly rate.

• An illustrious history of enhancing sales growth.

Additionally, we have been handling outbound call center services since 2001, which makes us a established company surviving exponentially from the past 21 years. Thus, if you want to gain an edge in today’s competitive epoch, Vishnu Solutions can help you enhance profitability, and satisfy customers better.

Vishnu Solutions mission is to provide high-end call center customer services through our Contact Center. Our Inbound and Outbound Call Center in India are in a unique position to provide our clients with the best e-CRM call center services round the globe by utilizing one to one experience across every point of the customer relationship lifecycle. Our Call Centers seek ways to improve inbound service quality while reducing costs for our clients through disciplined management techniques such as regular monitoring and measurement of agent’s performance. In-depth employee training on specific clients programs as well as on industry standard practices along with continuous technological improvement is one of our prime objectives as outbound call center.

THANK YOU

Email: contact@vishnusolutions.com Call Us: +91-33-2281-5481 / 82 / +91 9830071123 Fax: +91-33-2281-3748 Website: https://www.vishnusolutions.com