September Business Matters 2020

BUSINESS MATTERS

Leading the way to better times #InItTogetherYYJ

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MET @ THE CHAMBER

Working together to build good business and great community.

September 2020 VICTORIACHAMBER.CA

TRUSTED INDUSTRY LEADER. SMALLER CARBON FOOTPRINT. As a proud community partner for over 80 years, Butler Concrete & Aggregate continues to provide top quality products while staying competitive utilizing the latest technologies.

Ask us about our recently increased production capability and how we can make your project greener!

We are committed to reducing our impact on the environment.

V I C TO R I A • C E N T R A L S A A N I C H • S O O K E • D U NC A N For a full list of services and location info, visit our website at butlerco.ca or call 250-652-4484.

G OV E R N O R S ’ L I F E T I M E AC H I E V E M E N T AWA R D W I N N E R

Bill McCreadie BUSINESS MATTERS September 2020 Business Matters is a bi-annual publication of the Greater Victoria Chamber of Commerce and a key business resource targeted to 2,000 business leaders in our community.

The Greater Victoria Chamber of Commerce is the region’s most diverse and influential business association.

Our vision is to work together to build good business and great community.

Cover photo by Flytographer: Chamber member since 2015

To advertise in Business Matters, contact us at: The Greater Victoria Chamber of Commerce 100-852 Fort St. Victoria, B.C. V8W 1H8 250-383-7191 chamber@victoriachamber.ca

Publication Mail Poste-Publications 40005319

CHAMBER MEMBER OF THE YEAR

Rahim Khudabux

CONTENTS

This edition of Business Matters celebrates the incredible businesses in our region.

Weekly updates on the impact of COVID-19 on our community and our members can be found in BizNews online at victoriachamber.ca/weekly-biznews

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Message from the CEO and Board Chair

The Chamber is working for you to help Greater Victoria’s economy recover.

Chamber Events: Key Connections for Business

We evolve, we adapt and we keep connecting Chamber members to each other and to decision makers helping lead the way forward.

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Governors’ Lifetime Achievement Winner

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2020 Greater Victoria Business Awards

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Bill McCreadie, recipient of the 2020 Governors’ Lifetime Achievement Award, has dedicated his life to giving back to the community he’s made home.

Celebrate excellence in our business community as we look at the winners and finalists for the 2020 Greater Victoria Business Awards.

Chamber Member of the Year

Rahim Khudabux has come a long way from class clown to being named the 2020 recipient of the Chamber Member of the Year Award.

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Nominees for Chamber Board of Directors

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Introducing Our New Members!

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Met @ The Chamber

Working together to build good business and great community.

Meet the candidates running for a seat on the Greater Victoria Chamber of Commerce’s 2021 Board of Directors.

Welcome to those who’ve decided to join the people who get things done.

Membership — it’s about the company we keep.

We know that making important connections is vital to your business’s growth.

We want to help you with that. Read about people who Met @ The Chamber.

BUSINESSMATTERS | SEPTEMBER 2020

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Telemedicine Services

Offering a new front door to healthcare in Canada.

Telemedicine Services offers convenient access to quality healthcare when and where members need it most.

Members can visit with a certified physician by phone or video for a broad array of episodic healthcare issues.

During the visit, they can receive a diagnosis, treatment recommendation, and even be prescribed medicine when necessary.

With Telemedicine Services, members can stop waiting for care and get back to feeling better, faster. And clients benefit by seeing an increase in productivity and a decrease in absenteeism.

Convenience Members have 24/7 access to Teladoc by phone or app wherever they are located.

Greater access Visits happen within an hour of contact, so members can get the care they need when they need it, without the long wait.

Clinical quality Each doctor is board-certified by the College of Family Physicians of Canada to ensure the highest standards of quality.

Contact Jack Insurance to find out more

250-383-9866 www.jackinsurance.ca

84%

of Canadians believe employers have a responsibility to support their employees’ health.1

$2.7B

lost by employers per year due to family-related health issues.2

50%

of Canadians are not able to schedule a doctor’s appointment on the same or next day.3

Message from the CEO and Chair

By Chamber CEO Bruce Williams Looking back at the last 12 months, the pre-COVID months were the good part, and the last six months are, to put it mildly, the bad part.

Before the pandemic, Greater Victoria enjoyed a robust economy driven by the strength of sectors and elements including marine tech and industry, tourism and hospitality, education and skills training, advance technology and manufacturing, agriculture and public administration.

We were the envy of the country and not just because of our climate and the splendour of our landscape. Real estate was buoyant, unemployment numbers were the lowest in the country, construction was booming, confidence in the future was strong. And the Greater Victoria Chamber of Commerce continued to be a strong and influential voice for our 1,400 members.

The disruption initiated by COVID-19 was abrupt and escalated quickly. Amid the panic, misunderstanding, fear and uncertainty, a sense of caring emerged as we started to look out for each other, check in on each other, offering support and assistance to family, friends, colleagues, co-workers and complete strangers.

We watched as measured steps were announced by governments to guide and support us in understanding the safety precautions we should follow and the financial relief that was in place to protect our wellbeing. We watched as many of our jobs shifted into working from home.

We watched as essential services and front-line health care workers persevered.

All of us needed to pivot.

In the midst of that, The Chamber bid a fond farewell to Catherine Holt after four stellar years of leadership and welcomed me in to the role of CEO. Was I daunted?

Of course.

Did I lose faith in the future of The Chamber?

Not for a second.

The strength of our organization lies in our purpose, principles and people. You can see it in the most challenging times.

When we step forward, with still so much uncertainty about the future, and go above and beyond to keep each other safe, we ensure that we can return to prosperity.

Even when we wear masks that cover our nose and mouth, we can see each other’s eyes. Too often there is a look of sadness, fatigue and frustration. But more and more there’s something else. When you see someone’s eyes, you know instantly when they’re smiling.

We don’t hug or even shake hands, but we can feel each other’s energy with a look. We can build each other up and help shine a little light on the path forward.

Together, we are rebuilding the culture of connecting.

This is evident in how the hashtags we created or support have become the

BRUCE WILLIAMS CEO JOHN WILSON CHAIR

Photo by Flytographer: Chamber member since 2015 Working together to build good business and great community.

culture we embrace — #COVID, #DrBonnie, #facemask, #sanitizer, #sociallydistance, #cabinfever, #ilovemykidsbutIneedabreak, #ZOOM! My favorite though is the one started

by The Chamber in the early days of the pandemic affecting our community: #InItTogetherYYJ. This has never been more true.

On behalf of Board Chair John Wilson, I want to thank each and every Chamber member. You are the backbone of our economy.

The Chamber’s Board of Directors and all of our Committee members are pillars of our policy and advocacy. And our staff are skilled at supporting all that we do with astounding acumen, flexibility and skill.

COVID has made us resilient in crafting strategy for engagement, advocacy and connectivity but we have had challenges.

Many people in our community continuing to face so much disruption.

Wherever we land, whatever comes next, The Chamber will continue to work hard for you.

Governors’ Message DAN DAGG, CHAIR BOARD OF GOVERNORS The Chamber is delighted to honour Bill McCreadie with the 2020 Governors’ Lifetime Achievement Award, for all of his work to give back to our community and promote our region.

Bill is not one to steal the spotlight, but his volunteer efforts have helped countless young athletes and sports teams thrive in Greater Victoria. As well, he is the driving force behind our sister city relationship with Morioka, Japan.

Inside, you can learn more about Bill and his life and why he chose to dedicate so much time and energy to helping others. From humble beginnings to success in business and a long-standing connection with the Greater Victoria Chamber of Commerce, Bill has made the world a better more inclusive place.

We can aspire to be grateful for the kindness we have been shown, and do more to be kind to others.

BUSINESSMATTERS | SEPTEMBER 2020

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{CHAMBEREVENTS} Take your business to the next level

Virtual 5 Chamber Business Mixer September 23 | 5 to 6 p.m.

Zoom

Apply for the Trade Accelerator Program today!

BUSINESS RESTART SERIES: Mark Collins, CEO, BC Ferries (Online) October 6 | 12 noon to 1 p.m.

Zoom

The Trade Accelerator Program is designed to help SMEs TAP into their full export potential. It has a proven track record helping participants get results.

Virtual Seminar: HR Best Practices in Uncertain Times October 8 | 12 noon to 1 p.m.

Zoom

Just six months after graduating the program, on average, participants’ export revenue increased by 28% and forecast their export sales would grow 47% over the next 5 years.

Virtual Prodigy Group October Mingle October 8 | 5 to 6 p.m.

Zoom

Deadline to apply for the fall session is September 30, 2020.

Virtual October Business Mixer October 15 | 5 to 6 p.m.

Zoom

The TAP program puts fuel on the fire of entrepreneurship. The things you learn are not “nice to do’s” they are “must do’s”.

I would highly recommend it to anyone looking to take their export game to the next level.

Dan Wainwright, President, PACRIM Distributors (TAP B.C. Participant)

Project funded by:

Virtual AGM & Mayors’ Panel November 3 | 11:30 a.m. to 1 p.m.

Zoom

National Partners:

2020 Virtual Auction DELUCA VEALE November 15-22, 2020 CHAMBER Online 7.5” X 4.7” 12/05/19

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Investment Counsel

Jonathan Veale CIM CFA Founder & Portfolio Manager

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Richard DeLuca BCom CIM Founder & Portfolio Manager

Jim Stewart BSc AACI Co-Founder RealStream & Real Estate Asset Manager

BUSINESSMATTERS | SEPTEMBER 2020 FILE NAME: DeLuca Veale Chamber ad

P RO U D D I S T R I B U TO R O F R E A L S T R E A M

Brenda MacFarlane MBA CFP CIM FCSI EPC Portfolio Manager

Sean Dixon BSc Econ Associate Portfolio Manager

Working together to build good business and great community.

GOVERNORS’ LIFETIME ACHIEVEMENT AWARD WINNER

Bill McCreadie MCCREADIE & TAIT

Going to bat for Greater Victoria There are many ways to lead. Sometimes, leaders are obvious. They’re the ones who bask in the spotlight and enjoy having the attention follow them around. Others, such as Bill McCreadie, do their work in the background and let their effort and passion inspire.

McCreadie, named The Chamber’s 2020 Lifetime Achievement Award winner by the Board of Governors, past chairs of The Chamber, has lived a life dedicated to giving back.

“I would never think of myself as an example for others to follow,” McCreadie says. “I have tried to pay back kindness that was extended to me as a kid, that has been my goal in life.”

Born in Grenoch, Scotland in 1942, McCreadie’s family moved to Canada one year later during the height of the Second World War. The passage was fraught with danger as Nazi U-Boats actively patrolled the ocean. After initially settling in Montreal, the family faced a decision at the end of the war. Either move back to Scotland, or head west to the Pacific to a job in Victoria’s shipyards.

McCreadie grew up in Esquimalt, and says he became enamored with Greater Victoria as a child. In high school, when his father once again needed to move for work, McCreadie made the tough choice to stay behind in the city he loved.

“My family moved to San Diego when I was in Grade 11 and, even at that age, I knew where I wanted to live so I stayed in Victoria,” McCreadie says, recalling moving in with another family who provided room and board and treated him like a son.

Looking back, he recognizes how fortunate he was to have people looking out for his best interests.

“I enjoyed playing sports and coaches recognized that I didn’t have some of the advantages other kids had, and they would swing by in their cars and drive me to and from practices and games,” McCreadie says. “I was very grateful for their kindness and I have tried to pay that back by working with kids and sports as a director or as the guy who sells the most hot dogs to support the team.”

After a short time at the University of Victoria, McCreadie decided his interests were elsewhere. He left the school to take a role with the accounting firm Bailey, Monteith and Holmes and began studying for his Chartered Accountant degree.

After the local firm merged with international giant Price Waterhouse, McCreadie was once again faced with the prospect of moving away from his roots. He knew that to further his career with the new firm, he would need to relocate to Toronto. So, staying true to his passion for Greater Victoria, he set out to start his own business. The shift also allowed him to focus on what he loved to do.

“I found that working on audits of large corporations was not satisfying to me, but helping an individual organize his or her business plans was very satisfying,” he says. “As an auditor I always felt that, when you went into an office to audit the accounts, the people working there would treat you as a necessary evil and tolerate you but not appreciate you because in their minds you were there to discover their errors. Whereas sitting down with a sole proprietor, discussing their plans and helping them get the bank financing required was beneficial for the client and very satisfying for myself.”

His work with business, naturally led him to join The Chamber.

Working together to build good business and great community.

BUSINESSMATTERS | SEPTEMBER 2020

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He was encouraged to run for a seat on the Board of Directors and, after being elected, spent time as Chamber president. He was appointed to the regional Destination Marketing Commission at Tourism Victoria, which itself started as a Chamber committee. Working with longtime tourism guru Lorne Whyte, McCreadie says the commission made significant contributions to the economic growth of the region.

Now retired, McCreadie is perhaps best known in the community for his work building the relationship between Greater Victoria and its sister city Morioka, Japan.

McCreadie has served as president of the Victoria-Morioka Friendship Society since 1986. After an earthquake devastated Japan in 2011, McCreadie travelled to Morioka in 2013 to present a cheque to the community as a show of support. And recently — before the pandemic forced the postponement of this summer’s Tokyo Olympics, — McCreadie was acting as the liaison between the Canadian Olympic Association and Morioka, which had been hosting Canadian Olympians in training.

AWARD SPONSORED BY

Times Colonist

Congratulations Bill

That connection inspired Chamber governor Robin Adair to nominate McCreadie for this year’s Lifetime Achievement award.

“It occurred to me that many people in Victoria had no idea about the 30 years Bill had devoted to the sister-city friendship society or his decades of service to community organizations, including The Chamber,” Adair said.

McCreadie takes the recognition in stride, preferring to keep the attention on a community that has given him so much and that he continues to pay back.

“If others are inspired by my efforts to repay kindness, then they will receive the same satisfaction I have received by my involvement in the community.”

A Chamber delegation preparing for their 1986 trip to Morioka, Japan.

Bill McCreadie “deserves recognition for volunteering behind the scenes to serve high-profile sports events and for quietly working on behalf of businesses in Greater Victoria” – Keith Dagg

timescolonist.com

Bill and his wife Rita in 1990 at Victoria Corner, Morioka Zoo.

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Bill presents a cheque in 2013 to help Japanese students devastated by a tsunami.

BUSINESSMATTERS | SEPTEMBER 2020

Working together to build good business and great community.

SPONSORED BY

COAST CAPITAL SAVINGS

COMMUNITY BUILDER Scale Collaborative Scale Collaborative works to build a strong social change sector on Vancouver Island. We support leaders, organizations and public institutions to incorporate enterprising and impactful approaches to strengthen local communities and social economy.

LEE HERRIN, KRISTI FAIRHOLM Since 2014, we have worked MADER AND KRISTI RIVAIT with hundreds of organizations and have convened initiatives such as Social Enterprise Catalyst (30+ partners), Coastal Communities Social Procurement Initiative (20+ members) and THRIVE Impact Investment Fund. In response to COVID-19 and in partnership with community allies, Scale supported 50+ non-profits and charities through ‘Survive & Thrive’ and ‘Thriving Non-Profit’ programs with a focus on financial resilience. Scale manages theDock - Centre for Social Impact, a community space for social entrepreneurship, coworking and community gathering, innovative programs and events.

Behind every impressive business is an impressive team.

WWW.SCALECOLLABORATIVE.CA

WINNER

Victoria Cool Aid Society

Cool Aid believes that “everyone deserves home.” We create hope and opportunities for people who are homeless and living in poverty. For over 50 years, Cool Aid has provided affordable housing, emergency shelters, primary health and KATHY STINSON dental care, nutritious meals and wellness programs for tens of thousands of local residents.

As one of the largest employers in the region, with 340 employees at 18 locations, we support about 12,000 adults a year through our diverse range of services, including serving 360,000 meals in the community for those who would otherwise go hungry.

The heart of our organization is community, and every day Cool Aid strives to help our most vulnerable citizens make positive changes in their lives and to support them in their journey forward.

Congratulations to all the nominees of the 2020 Greater Victoria Business Awards.

WWW.COOLAID.ORG Working together to build good business and great community.

BUSINESSMATTERS | SEPTEMBER 2020

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SPONSORED BY

COMMUNITY FUTURES - ENTREPRENEURS WITH DISABILITIES

NEW BUSINESS

Fettle + Food

The Community Futures Entrepreneurs with Disabilities Program helps people with disabilities or health conditions start and grow businesses.

• Business Plan Development

ANN CONROD

We can assist you with creating your business plan and cash flow projections.

• Business Resources We can direct you to and support you with available business training and resources in your community.

Fettle + Food is a nutrition company focused on bringing preventative health and nutrition coaching to the community. We believe everyone should have access to nutrition coaching. Fettle + Food brings together aspects of sport and exercise nutrition with holistic-based nutrition coaching to ensure our clients get the results they are looking for.

Since opening our doors inside Innovative Fitness Victoria, we have expanded from one-on-one coaching to provide group coaching, cooking lessons, meal prep workshops, and corporate seminars. All of our services and workshops are available virtually and in-person. When we are working with our clients, our main focus centers on educating and creating sustainable changes that can be maintained now and into the future.

WWW.FETTLEANDFOOD.COM

• Access to Capital We can assist you with accessing various forms of financing for your viable business plan.

Contact Community Futures BC for more information:

1-888-303-2232 Communityfutures.ca/edp

Supported by:

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BUSINESSMATTERS | SEPTEMBER 2020

KWENCH

WINNER

KWENCH is a one-stop, multi-service work club that provides individuals and businesses with office space, fitness facilities, creative studios, learning, community and food all under one roof.

Opening it’s doors in October 2019, this 23,000 square foot, purpose-built work club has rapidly become the city’s most unique and sought after workspace, gathering place and event venue.

By removing the busyness, allowing for flexibility and instigating connection, KWENCH bridges the gap that bars successful, hard-working individuals from living happy, engaged and inspired lives. KWENCH has become a vital connector in Victoria’s thriving creative and business community and leads the way in creating a new way of working.

TESSA MCLOUGHLIN

WWW.CLUBKWENCH.COM

Working together to build good business and great community.

SPONSORED BY

the City of Victoria

BUSINESS OF THE YEAR (1-10 EMPLOYEES) Four Frames Photo Booth Four Frames Photo Booth is more than a photo booth company, it’s an interactive experience that facilitates fun, laughter and memories.

It’s a group of silly picture taking, dedicated fun facilitators with the goal of getting everyone in front of the camera to let loose, DEREK KRUIKSHANKS AND strike a pose and repeat!

LINDSAY REHNER What started out as one photo booth in 2011 has grown into a small fleet of photo booths and a new business, the Bubble Bus Co., a portable tap truck rental ready to roll into your next event.

With a variety of options to cater to any budget, there is something for everyone.

Our goal is to not simply take photos but to create lasting memories for our clients. We love what we do and can’t wait to capture your photo too!

Welcome to Victoria YOU HAVE ARRIVED

Make the Business Hub your first stop!

WWW.FOURFRAMESPHOTOBOOTH.COM

WINNER

House of Boateng

House of Boateng (HOB) is an award-winning catering company and café with a diverse staff representing many countries and cultures, where everyone is welcome.

There are no strangers here, just friends.

Open for brunch, dinner and Take & Bake. In less than two years, the business has grown to become one of the Island’s best brunch spots. Our menu highlights local ingredients and we are proud to celebrate the flavours of West Africa, the Caribbean and Pacific Northwest cuisine.

We are grateful for our community’s support of our business and look forward to welcoming you back to the café.

The Business Hub at City Hall is your first point of contact if you are an entrepreneur, investor or anyone looking to do business in Victoria.

We will help you access information and connect you to the right resources to get your business open quicker. Connect with our Business Ambassador today!

CASTRO AND CHARLOTTE BOATENG

WWW.HOUSEOFBOATENG.CA

Working together to build good business and great community.

Open Monday to Friday from 8:30 a.m. to 4:30 p.m.

1 Centennial Square, Victoria 250.361.0629 bizhub@victoria.ca victoria.ca/bizhub

BUSINESSMATTERS | SEPTEMBER 2020

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SPONSORED BY

TELUS PureFibre

BUSINESS OF THE YEAR (11-39 EMPLOYEES) Maple Leaf Adventures

KEVIN SMITH AND MAUREEN GORDON

TELUS PureFibre The fastest internet technolgy.

WINNER

Maple Leaf Adventures is a boutique expedition company. We practice ecotourism and provide spectacular week-long odysseys by yacht throughout the coastal rainforest, from Victoria to Haida Gwaii.

Exploring beyond, our trips ashore provide special access to view wildlife, walk wild landscapes, experience culture and enjoy the beauty of the coastline — while providing the excitement of an adventure by boat. Smell the sweet coniferous forests, taste freshly caught prawns and huckleberries, and view our majestic whales and bears as a guest of local experts and naturalists.

Our mission is to give you the best of the coast, while protecting our environment and communities. We invite you aboard for a true West Coast adventure.

WWW.MAPLELEAFADVENTURES.COM

™

Find out more at telus.com/PureFibre

Russell Books Russell Books is a family-owned store offering used, new and antiquarian books. It has become one of Canada’s largest independent bookstores, putting Victoria on the map as a major hub on the literary scene.

We strive to give customers an unforgettable experience. Our No. 1 goal is to connect visitors with books that will nurture an adoration of the written word.

In 2019, we expanded to a new larger location that provides an accessible space for customers to browse thousands of books. To mark the grand opening, we were successful in building a 1,000 book tower and set a record in the Guinness Book of World Records.

WWW.RUSSELLBOOKS.COM

ANDREA MINTER A Family

Bookstore

RUSSELL BOOKS Victoria, BC Est. 1961

* Conditions apply. © 2020 TELUS

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BUSINESSMATTERS | SEPTEMBER 2020

Working together to build good business and great community.

SPONSORED BY

Berwick Retirement Communities

BUSINESS OF THE YEAR (40+ EMPLOYEES) Heart Pharmacy

RASOOL RAYANI, ZAHRA RAYANI-KANJI AND MARIO BRUNO BOSSIO

Heart Pharmacy is an awardwinning, family owned and operated group of pharmacies serving Greater Victoria and the West Shore. The “heart� in Heart Pharmacy speaks to our patientcentered approach driven by empathy and clinical excellence.

We believe building relationships is as important as building business. We support a diverse society and this is reflected in our staff who are comprised of a variety of ethnicities, cultures and sexual orientation. Inspired by our founder, Naz Rayani, our staff members play an active role in the local and global community through fundraising for community programs that foster health awareness and global awareness including the annual World Partnership Walk.

WWW.HEARTPHARMACY.COM

WINNER

Ralmax Group of Companies

Ralmax is the parent company of 11 marine industrial businesses all with a connection to Victoria harbour and the Salish Sea. Champions of the working harbour, Ralmax has long understood the strategic role that the marine environment and Victoria harbour play in local, regional and provincial economies.

IAN MAXWELL Launched in 1978 with one truck, today Ralmax employs more than 450 people, and its operations fuel a supply chain of approximately 600 other businesses. Privately owned, Ralmax is dedicated to employment lands that create and sustain high-value jobs. Profits are reinvested locally into the businesses, training and the community. Ralmax has made it a priority to invest in harbour restoration and in environmental management systems across their companies, ensuring responsible stewardship as part of a diversified economy for future generations.

WWW.RALMAX.COM Working together to build good business and great community.

Live your best life, the Berwick way.

At Berwick, we strive to change the perception of retirement living by empowering our residents to live their best life with us. We think of it as inspired retirement living. Join one of our vibrant communities today and enjoy an active and healthy lifestyle with some new friends.

BerwickRetirement.com 4062 SHELBOURNE STREET GORDON HEAD, VICTORIA | 250.721.4062

Proud to be BC Owned and Operated CAMPBELL RIVER | COMOX | KAMLOOPS NANAIMO | QUALICUM BEACH VICTORIA: GORDON HEAD & ROYAL OAK

BUSINESSMATTERS | SEPTEMBER 2020

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SPONSORED BY

Ralmax Group of Companies

OUTSTANDING WORKPLACE “Success isn’t just about what you accomplish in your life; it’s about what you inspire others to do.”

Flytographer

–Anonymous

Congratulations to all Nominees and Recipients of The 2020 Greater Victoria Business Awards

NICOLE SMITH

WINNER

Flytographer is a marketplace that connects people with hand-picked, local photographers for quick and easy photo shoots in over 300 cities globally. Since our beginning in a spare room in Oak Bay just seven years ago, we have helped capture more than two million memories.

Our team is currently 100% women and our global community of 600+ photographers represents the diversity of the world we live in today — spanning race, age, LGBTQ, geography etc. We believe that empathy, gratitude, and a growth-mindset are powerful strategic tools that positively impact culture and the bottom line.

Flytographer helps customers all over the world create memories that will be treasured for generations, but we also create career opportunities by developing local talent in-house. We are proud to show the world what Victoria has to offer.

WWW.FLYTOGRAPHER.COM

Vancouver Island Brewing

Proud champions of Victoria’s employment lands and the working harbour.

Responsible industry creating jobs for today and future generations.

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BUSINESSMATTERS | SEPTEMBER 2020

Vancouver Island Brewing is made up of passionate, inspired people. We are proud to be driving innovation in an industry that we helped pioneer more than 35 years ago.

We love giving back to our local communities, and being neighbourly is a core value that we put into action CHRIS BJERRISGAARD, TIERRA every day.

MADANI AND DAVE NICHOLLS We focus on promoting healthy practices in our workplace and encourage everyone on our team to pursue and explore an active lifestyle.

Whether we are skiing on Mount Washington, going for a morning kayak or mountain biking in the valley, our team is always seeking adventure wherever we can find it.

Our diverse team plays an active role in everything we do at our brewery and is at the center of our businesses’ success.

WWW.VIBREWING.COM Working together to build good business and great community.

SPONSORED BY

UNIVERSITY OF VICTORIA PETER B. GUSTAVSON SCHOOL OF BUSINESS

BRNKL by Barnacle Systems Inc.

BRANDON WRIGHT

INNOVATION

WINNER

Barnacle Systems Inc., is an awardwinning manufacturer of boat security and monitoring products. Our flagship product, BRNKL (pronounced ‘barnacle’), is a home security system for your boat that allows you to monitor the critical systems on your boat as well as prevent theft.

We have also launched the Mate, an accessory to the BRNKL that bridges the gap between the “smart boat” and the “smart home” by integrating Samsung SmartThings sensors into the BRNKL ecosystem. This partnership was announced at the Consumer Electronics Show in Las Vegas in January 2020. BRNKL products are proudly designed in Victoria and manufactured in Vancouver. These home-grown devices are being used to protect recreational, industrial and military boats in more than 20 countries.

THE WORLD LOOKS DIFFERENT FROM HERE

WWW.BRNKL.IO

Moduurn Moduurn provides mobile ordering apps for those in the food and beverage industry looking to promote and protect their brand and increase profits. We work with organizations of all sizes — from large-scale enterprise to independent operators with take out, delivery and contactless table-service JOSE ALBIS AND ALEX COOK options.

We help organizations become more profitable while protecting their most valuable asset, their brand, through the use of their own branded mobile-ordering app.

Moduurn currently has more than 300 locations throughout North America, including food and beverage operations of all sizes, as well as hotels and commercial and corporate cafeterias.

Our commitment to our clients is to provide excellent customer service and to help our customers increase their bottom line.

WWW.MODUURN.COM

Working together to build good business and great community.

BUSINESSMATTERS | SEPTEMBER 2020

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SPONSORED BY

Innov8 Digital Solutions

OUTSTANDING CUSTOMER SERVICE Victoria Comfort Keepers The new standard in office technology.

BRECON GAGE

WINNER

Now in our seventh year of operation, Comfort Keepers has become a leader in the private healthcare sector in Victoria. We work 24/7 to ensure all aspects of our clients’ and their families’ expectations are exceeded. Comfort Keepers supports clients wishing to remain living independently at home, while ensuring it is done with their core values of love, integrity and respect.

We are constantly finding new ways to revolutionize home care. We have arranged for local doctors to visit patients at home, developed technology for “real time” reporting for families, created a medication delivery program and advocated for patients in hospital. Comfort Keepers Victoria is proud to help raise the bar for the private health care industry.

WWW.COMFORTKEEPERS.CA

Victoria HarbourCats Congratulations to the 2020 Nominees Outstanding customer service is a

pillar of our business; we are honoured to present the final nominees.

Best of luck to all nominees of the 2020 Greater Victoria Business Awards.

innov8.ca | 1.800.663.3923 16

BUSINESSMATTERS | SEPTEMBER 2020

The Victoria HarbourCats Baseball Club provides the best summertime sports experience in the city, offering family fun with great food and showcases top-level collegiate baseball players who have a goal of playing in the Major Leagues.

A leader in West Coast JIM SWANSON League attendance since 2013, the HarbourCats continue to innovate and improve the in-game experience for fans. From an in-park zipline, fireworks, the Wilson’s Upper Deck Experience and Strathcona Party Deck, to partnering with foods trucks – the HarbourCats strive to ensure every ticket purchaser has a great time. The HarbourCats hold special events throughout the year for their customers and are dedicated to working with the community and a number of service groups. The team’s mascot, Harvey the HarbourCat, is always a favourite at events and helps brighten the day for kids of all ages.

WWW.HARBOURCATS.COM Working together to build good business and great community.

SPONSORED BY

Camosun College

SUSTAINABLE BUSINESS PRACTICES Elate Cosmetics

MELODIE REYNOLDS

Elate Cosmetics is a conscientious beauty brand founded on the values of kindness, community, transparency and innovation.

Our vision is to educate and create innovative solutions to solve the problems of waste in cosmetics. Our product line is cruelty free and vegan and focuses on fair trade and ethical ingredients that don’t put people or the environment at risk. We believe no one should have to suffer for beauty. We choose materials that are as low waste as possible and continue to work towards becoming 100% plastic free as a company.

At Elate we are committed to leading social and environmental change in the beauty industry.

WWW.ELATEBEAUTY.COM

WINNER

TOPSOIL - Innovative Urban Agriculture Inc.

Founded in 2015, TOPSOIL has created an innovative food-production business which utilizes non-arable land to grow food for restaurants and the surrounding community. Our business was built upon core environmental and social principles with an emphasis on growing the local economy. Our mission is to increase local food production by providing a fully integrated modular farming system that will empower people through production, employment and education.

At TOPSOIL, we grow thousands of pounds of high-quality fresh produce, each season, for a wide range of restaurants and 1,000s of community members. Growing food in cities allows us to by-pass the entire industrial produce supply chain and connect directly with our customers. We believe urban agriculture is an exciting opportunity to provide food that is better for people, better for the environment and just simply tastes better.

Bikramjit Singh Diploma of Electronics & Computer Engineering

You always belong here CHRIS HILDRETH

Follow@camosunalumni

camosun.ca/alumni

WWW.TOPSOILEATLOCAL.COM Working together to build good business and great community.

BUSINESSMATTERS | SEPTEMBER 2020

17

SPONSORED BY

Children’s Health Foundation of Vancouver Island

NON-PROFIT OF THE YEAR The Cridge Centre With your gift, you’re for the Family helping kids like Lucy and Clara have access to the health care they need.

VAL FULLER

The Cridge Centre for the Family has been serving vulnerable populations for 147 years in Greater Victoria.

Our mission is to provide excellence in support, housing, education and community.

We work together to restore hope and a future for those overcoming challenges.

Our services include child care, seniors’ assisted living, brain injury supports, emergency and supportive housing for women fleeing violence, housing for refugee and immigrant families, and supports for families with children with disabilities and young families.

WWW.CRIDGE.ORG

WINNER

Island kids Lucy and Clara

Join us as champions for the health of every Island family by donating to the Kids First Fund today! islandkidsfirst.com formerly

Ocean Networks Canada

Ocean Networks Canada (ONC) is a world leader in ocean observing and monitoring. For over 15 years, ONC has been bringing ocean data to the surface from the world’s first large-scale cabled observatories off Canada’s West Coast.

ONC creates leading-edge research and career opportunities for scientists and students, coastal communities, industry and governments. Our partnership with coastal communities helps them to monitor and protect our ocean and transforms data into knowledge, allowing decision makers to enhance public and marine safety.

From delivering BC’s new earthquake early warning system, to helping reduce the cumulative effects of shipping on atrisk whales, to measuring Arctic sea ice and ocean acidification, ONC lives up to its vision of enhancing life on Earth.

KATE MORAN

WWW.OCEANNETWORKS.CA

18

BUSINESSMATTERS | SEPTEMBER 2020

Working together to build good business and great community.

SPONSORED BY

ROYAL ROADS UNIVERSITY

EMERGING BUSINESS PERSON Erin Boggs ROBINSON’S OUTDOOR STORE Erin is a fourth generation co-owner of her iconic family business that first opened its doors more than 91 years ago in Victoria.

Erin’s extensive hiking and travel experience combined with her passion for providing outstanding service, allows her to add a fresh point of view in a continually changing marketplace.

Her strategy for success includes focusing on building community, giving back, environmental stewardship and developing a strong social-media presence.

In following the successful business practices of previous generations, while adding her own progressive twist, Erin plans to carry the store forward well past its 100th anniversary.

WWW.ROBINSONSOUTDOORS.COM

Mike Walker WINNER

ROLL.FOCUS. PRODUCTIONS

Founded in 2015 by Mike Walker and Amanda Eyolfson, Roll.Focus. has established itself as a commercial video innovator, creating custom content for organizations across Western Canada.

From day one, the goal has been to develop high-quality video that’s affordable for businesses of all sizes — helping brands stay current in an ever-evolving video landscape. With extensive experience in live production, Roll.Focus. has also assembled a livestream broadcast system which rivals that of major networks for a fraction of the cost, giving local events the opportunity to capture a global audience online.

Whether it’s a 30-second promo, a three-minute feature or a 30-minute documentary, Roll.Focus. will capture your moment and your message, before crafting it into a video that will wow your customers time and time again.

25 YEARS AGO, WE DECIDED TO DO THINGS DIFFERENTLY. To establish a place of higher learning designed specifically for, and with, working professionals. To make the latest tools and techniques available to those who want to enhance their skills. And to challenge our students to approach the world with that same entrepreneurial spirit, enabling them to transform their careers, and lives, forever.

Now, we’re looking forward to another 25 years, and every transformation to come.

royalroads.ca

WWW.ROLLFOCUS.COM Working together to build good business and great community.

BUSINESSMATTERS | SEPTEMBER 2020

19

SPONSORED BY

Deloitte Canada

BUSINESS PERSON OF THE YEAR Lise Gyorkos PAGE ONE PUBLISHING INC.

WINNER

Known for her positive business leadership and passionate community involvement, Lise has built one of the most successful and influential media companies in British Columbia.

As President of Page One Publishing Inc., Lise’s success can be measured by the ongoing growth and popularity of magazines such as Douglas, YAM and Spruce. Lise is widely considered to be a business visionary who focuses on being a positive force working to shape vibrant, economically successful communities. She volunteers countless hours on boards and committees across the city and is actively engaged with mentoring new entrepreneurs to help them succeed.

A true trailblazer, Lise is a prime example of community leader and business success.

WWW.PAGEONEPUBLISHING.CA

Dave Obee TIMES COLONIST

The future of BC Is made in BC Deloitte proudly celebrates the Greater Victoria Business Awards recognizing this year’s visionary leaders.

www.deloitte.ca © 2020 Deloitte LLP and affiliated entities.

At a time when the newspaper industry has been in turmoil, it’s important to have an experienced, hands-on leader at the helm.

Under the sound leadership of Dave Obee as Editor-In-Chief and Publisher, the Times Colonist has managed to stave off that turmoil.

His steady presence has helped pull back the curtain on newspaper operations showing readers — and advertisers — who they are and what they do for the community. He is committed to helping, and founded the annual Times Colonist Book Drive in 1998, generating $5 million towards literacy and education projects locally.

Dave is leading the transformation of the Times Colonist to ensure it not only survives, but has a strong, relevant future.

WWW.TIMESCOLONIST.COM 20 BUSINESSMATTERS | SEPTEMBER 2020

Working together to build good business and great community.

Sharing success the best way to enjoy the journey CHAMBER MEMBER OF THE YEAR

Rahim Khudabux MAX FURNITURE

Working together to build good business and great community.

Growing up, Rahim Khudabux knew how to get attention and make people smile. But it was his innate drive to succeed that caught the eye of his business mentor, Al Hasham, owner of Maximum Express Courier, who saw something special in the budding businessman.

“I think the one thing that was consistent for me through school was that I was always the class clown,” says Khudabux, owner and manager of Max Furniture. “I think having fun always needs to be part of who I am and what I do.”

The combination of determination, ambition and a self-deprecating sense of humour has worked well for Khudabux, earning him the honour of being the 2020 Chamber Member of the Year.

“It’s a huge honour because The Chamber has done so much for me,” he says, thanking current Greater Victoria Chamber of Commerce chair John Wilson for nominating him for the award.

Khudabux met Wilson through The Chamber, which led to him becoming a regular sideline performer, known as Rahim the Dream, at Victoria HarbourCats baseball games. The team, owned

by Wilson’s company, always gets a rise from spectators when Khudabux dances for the crowd. The gig is also a great way to promote his furniture store.

Khudabux’s connections to The Chamber run deep, as he has been a member of the Board of Directors, the Ambassador committee and one of the early drivers of the Prodigy Group.

However, the path to being a prominent business person wasn’t always clear.

After graduating from the University of Victoria, Khudabux was drawn to the independence and energy of being an entrepreneur.

However, the mystery of running a business was daunting.

Fortunately for Khudabux, he was taken under the wing of Hasham, past chair of The Chamber. With guidance and a little encouragement from Hasham, Khudabux was able to find his path.

“As soon as he showed me that (being a successful business owner) was a possibility I was hooked and didn’t want to look back,” Khudabux says.

Hasham helped Khudabux acquire a small wholesale business with regular clients. It was during this time that Khudabux began getting more involved with The Chamber.

“Al told me I should start attending mixers and mingles to network and market myself,” he says.

In 2008, Khudabux also began working as manager of Max Furniture, which was started by Hasham and partners. The connections that Khudabux built through The Chamber proved invaluable for the burgeoning business.

“We had a zero marketing-budget and so sweat equity was the only way I could grow the business,” Khudabux says, grateful for the opportunities provided by The Chamber.

After several years of growing the business and a lot of hard work, Khudabux became co-owner of the store with Hasham, who stayed on as CEO to continue providing guidance.

BUSINESSMATTERS | SEPTEMBER 2020

21

Co-op students make a difference in the community

Co-op student Nick Head (right), works alongside Director of Marketing Nicki Reich (left) at Used.ca

There’s no doubt about it; the Used.ca office is full of wonderful surprises. From the bright purple walls to energetic staff, the online buy/sell/trade business is all about creating space for communities to blossom, an attitude that has connected them with the University of Victoria’s co-operative education (co-op) program.

Over the past five years, Used.ca has hired over a dozen UVic co-op students. UVic’s co-op program connects talented students with employers all over the world, giving them a chance to gain hands-on experience relevant to their studies. In turn, employers benefit from innovative, energetic employees with knowledge in 50+ disciplines.

“We always seem to find the right student for the right time,” says Used.ca Director of Marketing Nicki Reich.

“Each student comes to us with their own set of skills and strengths, and they always impress us!”

Last summer, Used.ca welcomed commerce student Nick Head as a marketing assistant, and his background in information technology was extremely valuable to the company. “By understanding both the business and technology sides of Used.ca’s operation, I worked on projects that influenced both marketing and development, such as changes to the mobile app,” he says.

“At the end of each term, I’m amazed by how much I’ve learned from our students,” says Reich. “We mentor them in the early days of their careers and, in return, they help us become better leaders.”

This profile was written in the summer of 2019.

Co-op students continue to be available to support employers as the community responds to COVID-19.

Contact us to discuss flexible options that may make it easier to continue to hire during this time.

Students like Nick bring real-world skills relevant to your workplace.

Co-operative Education Co-op and Program and Career Services Career Services uvic.ca/employers camosun.ca/cecs SEPTEMBER 2020 | 22 BUSINESSMATTERS 250.721.6616 250.370.4181

Hire a co-op student today.

Working together to build good business and great community.

“Being in business is by far the most humbling experience I have had in my life,” Khudabux says. “You are constantly challenged on many fronts, and sometimes you are right and sometimes you are wrong. However, you cannot give up. You have to keep moving forward.”

These days, Khudabux is enjoying family life with his wife Rayyann and their 18-month-old daughter Taya.

He’s also taking the time to look back at where he’s come from, and where he wants to go next.

“I would say the biggest challenge for any business person is staying disciplined, and, at times, staying positive — especially when you start with very little money and resources,” he says, adding that the best thing to do in those times is to carry on putting one foot in front of the other and accept that success is a journey and not a one-off event.

“There are times when you can lift your head up, take a step back and see what you have accomplished — with your mentors and your team,” he says. “You see the impact you have had on others and the community, and you can take pride in that. I think, when you do that once in a while, it can bring a smile to your face.”

Looking ahead, Khudabux is clear that he hopes to one day have as much of an impact on another person’s career as his mentor has had on him.

AWARD SPONSORED BY

Air Canada

“Business success, and giving back to the community, actually go hand in hand – I’ve been taught that you cannot have one without the other.

The community supports the business and therefore the business must give back. It is the right thing to do,” Khudabux says. “If Al hadn’t taken a chance on helping me out (through ups and downs) I wouldn’t be where I am. And if I can help someone else along the way, and change a life for the better, as mine has been changed, that would be quite an honour.”

LEADING THE WAY Congratulations to the winners

LA VOIE DE L’EXCELLENCE Rahim and his business mentor and friend, Al Hasham.

Rahim and his 18-month-old daughter, Taya.

Félicitations à tous les lauréats

Rayyann and her husband, Rahim

Working together to build good business and great community.

BUSINESSMATTERS | SEPTEMBER 2020 23

Nominees for Greater Victoria Chamber of Commerce Board of Directors

Your 2020 Board Nominees

Christina Clarke (incumbent) Christina Clarke is CEO of the Songhees Development Corporation for the Songhees Nation. She led the implementation of the First Nations Fiscal Management Act for Songhees Nation, helping to achieve the first FMA laws in Canada and first debenture bond issue by the First Nations Finance Authority.

Moira Hauk (incumbent) Moira Hauk is Regional Manager, South Island for Coastal Community Credit Union. Moira is an active volunteer for many organizations and associations, Moira believes that by supporting the communities where we live and work, we contribute to the health and vibrancy of our local economy.

Judith Ethier (incumbent) Judith Ethier is the CAO for the Greater Victoria Harbour Authority, overseeing risk management, legal, finance, human resources, information technology, leasing, administration and governance for the Board of Directors.

Judith is a Chartered Professional Accountant and holds a CPCC designation.

Pedro Marquez (incumbent) Pedro Marquez holds a doctorate degree from the University of Calgary in Management and Political Science and is the Vice President Research and International at Royal Roads University. Pedro serves on numerous boards, and considers regional economic and small business development as our key issues.

Ann Squires Ferguson Ann Squires Ferguson is CEO of Western Interior Design Group, an all-female team specializing in commercial design and build.

She has degrees in Interior Design and Electro-Mechanical Engineering. Ann is past chair of the Interior Designers Institute of BC, Vancouver Island Chapter.

Richard Michaels Richard Michaels is the president of MACCRIM Solutions, a land development consultant, specializing in assisting investors, developers and landowners to facilitate and create a vision of well-planned sustainable land-use developments. Richard also contributes his time to a number of community organizations.

Nic Green Nic Green is a financial strategist, economist, and consultant specializing in real estate.

Nic’s clients are in real estate development, construction management, real estate valuation, community engagement, automotive and oil, financing, logistics, and insurance. He has also consulted on affordable housing.

Dana Quantz Dana Quantz works at Hutchison Oss-Cech Marlatt, providing legal services to individuals and businesses in all matters of civil litigation before courts and administrative tribunals, focusing on solving problems practically and effectively. Dana is a volunteer with not-forprofits as well as large provincial organizations.

Bruce Hallsor Bruce Hallsor, Managing partner of BC’s oldest law firm, received his QC designation in 2016.

Bruce has served on a number of corporate and community boards. Bruce is also a Scout leader and former soccer coach. Bruce’s firm is a founding member of The Chamber, and a former Lifetime Achievement Award winner.

Paul van Koll (incumbent) Paul van Koll is a Partner at Dusanj & Wirk Chartered Professional Accountants. He has more than 10 years of experience serving a variety of clients throughout BC as a CPA, CA. Paul served as Vice President of the Greater Langley Chamber of Commerce, and Treasurer for the posAbilities Association of BC.

Don’t forget to vote!

24 BUSINESSMATTERS | SEPTEMBER 2020

Members of The Chamber will get to choose six (6) candidates to sit on next year’s Chamber Board. Ballots go out in September and voting closes at noon on October 1st. For more information on Chamber elections, go to victoriachamber.ca/board-governance

Working together to build good business and great community.

{NEWMEMBERS}

Welcome to The Chamber’s newest members. The following have joined us since since Winter 2019.

Advanced Business Match (Raven Events)

The Advanced Business Match (ABM) is a powerful technology-facilitated business matching forum with events held across Canada.

(604) 483-3532 www.advancedbusinessmatch.com

Beetle Auto Service Ltd.

We are a family-owned and operated Volkswagen repair shop located in beautiful Victoria, British Columbia, Canada.

(250) 382-1815 www.beetleauto.com

Charge Fitness

The Alacrity Canada digital marketing course is an in-person course that aims to prepare you for real-world digital marketing careers.

(250) 412-5801 www.alacritycanada.com

We promise the results of a two-hour workout in one with a low impact, tailored, joint friendly 20-minute training session through the application of Electro-Muscle Stimulation Technology.

(778) 966-1008 www.chargefitness.ca

Alastair Scott Associates Ltd.

CMX Partnerships

Alacrity Canada

Helping organizations improve their use of Information Management systems and solutions.

(403) 619-7146 www.alastairscottassociates.ca

Alder Cove Services Ltd.

We provide smart solutions for companies of all sizes and pride ourselves on our unparalleled, dedicated service.

(250) 588-1508 www.aldercoveservices.com

Alzheimer Society of B.C.

We ensure people affected by dementia are not alone, by educating and mobilizing a broader community of care around them, and supporting valuable research into the disease and people living with it.

(604) 742-4932 www.alzheimerbc.org

Amethyst Dance & Fitness

We are passionate about getting you moving!

Whether it’s finding your breath in yoga, connecting to your strong inner core with pilates and pole dance classes, firing up your cardio in Zumba, or channeling your sexy side.

(250) 383-7779 www.amethystdanceandfitness.com

Bamboo Beads & Bling

We are a growing Canadian business that offers you an exclusive inventory of the natural beauties found from around the world.

(250) 595-2061 www.bamboobeadsandbling.com

Barnacle Systems Inc.

We are award-winning manufacturer of boat security and monitoring products. Barnacle has developed products that are protecting recreational boats, Coast Guard vessels, and industrial vessels around the world.

(877) 552-7655 www.brnkl.io

Becoming Design Office Ltd.

Working with emerging and established companies to create ownable and competitive visual identities and brands.

(604) 290-5665 www.wearebecoming.ca

A firm dedicated to promoting business opportunities, providing strategic advice and completing researches on trade and market approaches of Canada, Mexico and the Asia Pacific.

(250) 886-1934 www.cmxpartnerships.com

Community Micro Lending

We help people who wouldn’t normally have access to traditional financing to start and grow their business or obtain training that will lead to employment.

(250) 216-2605 www.communitymicrolending.ca

Concise Media Management

We specialize in planning and managing marketing campaigns that promote your company’s brand, products, and services.

By planning campaigns, analyzing metrics, and identifying trends, we can maximize your digital reach.

(250) 885-3192 www.concisemedia.ca

Cooper Financial Group

We enrich the lives of individuals and business owners through investment and insurance solutions that give them financial freedom and security.

(250) 475-0557 www.cooperfinancial.ca

Denciti Development Corporation We are a Vancouver-based real estate development company creating urban industrial, commercial and residential developments.

(604) 638-0771 www.denciti.ca

DesignWealth

We bridge the gap between your money habits of today and achieving all that is important to you through teamwork and accountability.

(250) 595-1616 www.designwealth.ca

Working together to build good business and great community.

DISINFX Disinfection Co.

Professional disinfectant fogging service achieving a 99.9% disinfection efficacy with 360° 3D surface & airborne efficiency. GBAC trained & accredited.

(250) 889-5750 www.disinfx.ca

Dree Thomson-Diamond

Whether you are creating a new organization, planning a fundraising campaign, or looking to grow to a new organizational level, Dree Thomson-Diamond’s proven experience and effective counsel can help.

(778) 678-1774 www.dtdconsulting.ca

Elevate Communications & Social Impact

We are a PR firm passionate about enhancing your brand equity through social impact relations & strategic communications. Working with clients who accept broader social responsibilities as a pillar of their success.

(250) 813-2383 www.elevatecomms.com

EVS Nespresso Professional

Nespresso offers elevated coffee solutions to all professional sectors, combining exceptional coffee, a range of advanced and innovative machines and exclusive customized services.

(888) 577-8513 www.evs-pro.com

Fairways Hotel on the Mountain

Set among forests and mountains in a scenic natural environment we offer stunning natural beauty and laid-back comforts of home.

(778) 401-2020 www.fairwayshotel.ca

Fettle + Food

We are a nutrition coaching company that is passionate about bringing physical fitness (sport, exercise, performance, body composition) and nutrition together.

(250) 686-7631 www.fettleandfood.com

FLOFORM

For more than 56 years, FLOFORM’s skilled craftspeople have helped customers select, fabricate and install countertops both residentially and commercially.

(250) 472-1200 www.floform.com

Green Wheel Cleaners

We are a non-toxic commercial cleaning company. We offer hassle-free janitorial services to businesses throughout Victoria.

(250) 208-5123 www.greenwheelcleaners.com

BUSINESSMATTERS | SEPTEMBER 2020 25

{NEWMEMBERS} Heat Savers Fireplace & Patio Co.

Innovior Construction

JLP Communication

Hi-Rise Advertising

Iron & Wood Golf Simulators

Karen Elgersma Media

Homeless Employment & Live-in Pension Service of Canada Society (HELPS)

Island Prostate Centre

Heat Savers is proud to present many innovative and practical options for wood, natural gas and propane heating in your home.

(250) 383-3512 www.feelthewarmth.ca For 35 years, Hi-Rise Elevator Advertising has helped local businesses become household names by providing them a presence in residential, commercial and parkade elevators in Greater Victoria.

(250) 386-6246 www.hiriseads.com

HELPS Canada is the first program designed to end forced street living and all poverty, starting in British Columbia - and across Canada.

(250) 383-7347 www.helpscanada.ca

Innovative Medicines Canada

IMC is the industry association of the research based pharmaceutical companies. We help our members discover, develop, and deliver innovative medicines and vaccines.

(403) 984-3244 www.innovativemedicines.ca

Innovior is revolutionizing the interior construction industry by providing sustainable, customizable manufactured interiors.

(604) 730-9036 www.innovior.ca At Iron & Wood Golf Simulators, each climate-controlled private room features 84 championship golf courses and 12 multisport games. Take a swing, score some points & share a laugh.

(778) 433-0430 www.ironandwoodsimulators.com

Security camera design and installation. We go the extra mile for you with our VLAN network solution and invisible wire installations.

(250) 418-0519 www.jlpcomm.com We are a boutique video firm specializing in story-driven content. Creating entertaining, compelling, educational, memorable content is our passion.

(250) 889-3091 www.karenelgersmamedia.com

Kharma Salons

Island Prostate Centre (IPC) is the only nonprofit that guides and empowers Vancouver Island men and their families as they navigate the uncertainty of a prostate cancer diagnosis.

(250) 388-0214 www.islandprostatecentre.com

We strive to make every client experience positive and uplifting. Whether its balayage, root touch up, a haircut, lashes or waxing - we want everyone to look and feel their very best when they walk out our doors.

(250) 294-0822 www.kharmasalons.com

Islander Engineering

Kulea Culture Society

Islander Engineering is a Victoria-based civil and environmental engineering company.

Client-based solutions for land development, municipal infrastructure, environmental investigations, and hazmat inspections.

(250) 516-6415 www.islanderengineering.com

We are a society whose purpose is to raise awareness and reduce ethno-racial prejudice, discrimination and stereotyping by encouraging respect for diversity, inclusion and equity through education, programs, and research.

(250) 216-3039 www.kuleaculturesociety.org

Kustom & All-Ways Towing

We are committed to providing dependable towing to Victoria and surrounding communities.

(250) 361-7582 www.allwaystowing.ca

Lambert Strategy Group Limited

We help service companies to improve their strategic alignment and organizational execution through management consulting services focused on leadership.

(778) 817-0240 www.lambert-strategy.com

Leap Forward Childcare

We offer a loving, caring, safe environment with a “learn through play” philosophy. All educators at Leap Forward Childcare are ECE qualified.

(250) 818-9225 www.leapforwardlangford.com

Little Wild Early Learning Inc.

We’re proud to provide a caring and safe environment for your children to call their “home away from home”.

(250) 588-7360 www.littlewildearlylearning.com

Lloyd Maltby Design Inc.

We are a full-service design-build firm with a reputation for creating timeless spaces. From thoughtful design to professional execution, we attend to every detail.

(250) 220-0707 www.lloydmaltbydesign.ca

26 BUSINESSMATTERS | SEPTEMBER 2020

Working together to build good business and great community.

{NEWMEMBERS} Love Medals

Meaningful, sustainability-conscious, handcrafted jewellery.

(604) 729-9484 www.lovemedals.com

Marko Koerbler Video Production

With more then 12 years experience in filming and video editing, from pre-to-post production, we produce a variety of video content and are happy to bring your vision to life.

(250) 741-4719 www.markokoerbler.com

Material Supply

We develop high-tech supply chain tools for civil and industrial construction markets. Our efficient distribution networks and data-driven approach can make your materials more affordable and accessible than ever before!

(888) 524-5254 www.materialsupply.ca

Memory Express

We strive to be the greatest computer and electronics company; great to buy from, great to work for, and great to do business with.

(250) 940-5151 www.memoryexpress.com

Merchant Quarters General Store

Think of us as a “Modern General Store”! We sell everything from Birkenstocks to cheese.

We work with many wonderful brands, many based in BC. (250) 361-1832 www.merchantquarters.com

Mortgage Designers

Besides finding the right rate, we can custom fit your loan or mortgage to give you the results that best suit you. Whether you’re a first-time home buyer, renewing your mortgage, or financing a renovation, second home or investment property, we can help.

(250) 744-5557 www.mortgagedesigners.ca

Numberra Chartered Professional Accountants

We specialize in a variety of accounting services with outstanding support. Including accounting & bookkeeping, payroll services, financial forcasting, fractional CFO services, tax returns and business consulting.

(250) 508-7974 www.numberra.ca

Thank you to Victoria for your continued support.

One Voice Institute of Elemental Ethics and Education Inc.

"Helping to keep you connected from a distance, with flowers"

The One Voice Institute specializes in solutions, productivity and excellence for people and organizations.

(250) 884-0500 www.onevoiceinstitute.com

Since 1912 • Love your LOCAL Proud to be locally owned and to support local flower growers in BC

Open Ocean Robotics

Producing solar powered autonomous boats providing real-time information to protect our oceans. Cleantech boats travel non-stop for months gathering ocean data efficiently.

(250) 514-6680 www.openoceanrobotics.com

Downtown: 250.388.5545 Sidney: 250.656.3313 Westshore: 778.433.5399

Origin Bakery

Victoria’s first 100% gluten-free bakery, established in 2009. Order ahead or just drop by to shop our wide range of classic bakery goods. Delivery on Vancouver Island & Canadian shipping available too!

(250) 590-4149 www.originbakery.com

www.BrownsTheFlorist.com Open and delivering 7 days a week

Huntingdon Manor Hotel 330 Quebec Street, Victoria BC www.huntingdonmanor.com

MW Custom Home Painting Ltd.

We specialize in exterior and interior painting, construction and home renovations in Victoria (250) 720-1808 www.mwpainting.ca

Neil Squire Society

Our Society has been revolutionizing the lives of Canadians with disabilities since 1984. We focus on innovation, digital literacy, employment, and assistive technology.

(250) 595-1512 www.neilsquire.ca

Neuromotion Physiotherapy + Rehabilitation Clinic

We provide rehabilitation services to individuals who have neurological conditions such as stroke, brain injury, spinal cord injury, MS, Parkinsons Disease, cerebral palsy and more.

(250) 590-7878 www.neuromotionphysio.com

Furnished Lofts in Downtown Victoria Convenient Location by the Inner Harbour Fully Furnished Accommodates up to 3 Guests Free WIFI and Cable TV

Working together to build good business and great community.

Monthly Rates $1,500

Call 1-800-663-7557 For More Information BUSINESSMATTERS | SEPTEMBER 2020

27

{NEWMEMBERS} Pacific Wine and Spirits Inc.

An industry-leading distributor, offering the most authentic and character-driven brands of wine, spirits and beer since 1973.

(780) 437-4755 www.pacificwineandspirits.com

Parametric Pro Consulting

Parametric is a consulting firm specializing in finding and implementing creative solutions for businesses to help them grow.

(604) 789-4009 www.parametricpro.com

Party Crashers

Where every good party starts, Victoria’s largest party supply and dollar store!

(778) 430-5959 www.thepartycrashers.ca

Pho Boi

Pho Boi offers authentic Vietnamese food, using healthy, high-quality ingredients, and unique presentation. We create not only delicious meals, but also provide an enjoyable dining experience, and a sense of wonder through the Vietnamese culture.

(250) 477-2356 www.phoboi.com

Planet Inc.

Power To Be

Plena Global

PSB Impex Ltd

Planet Inc. offers environmentally friendly household cleaning products that are designed to be strong and effective, yet gentle on you and our environment.

(250) 478-8171 www.planetinc.com Quality is at the heart of all our efforts. We hold ourselves accountable to the highest product and service standards. We are committed to cultivating, producing and delivering highquality cannabis raw material products.

(800) 601-5627 www.plena-global.com

Port Angeles Chamber of Commerce

Power To Be works to remove cognitive, physical and social barriers to the outdoors, encouraging participants to explore who they are and what they are capable of.

(250) 385-2363 www.powertobe.ca PSB Impex Ltd. operates six Chevron gas stations across Vancouver Island. With strong community involvement, PSB Impex Ltd. strives to provide the island with thorough automotive services and great customer service.

(250) 477-9094

RaceRocks 3D

The mission of the Port Angeles Regional Chamber is to provide services and cultivate an environment where businesses in our region can thrive and connect as a community.

(360) 452-2363 www.portangeles.org

Redefining industry standards for immersive and decision-driven training systems.

Specializing in virtual reality and augmented reality training for defence and aerospace. A Certified Aboriginal Business.

(250) 590-3959 www.racerocks3d.com

Power Clean

Recovery Works Treatment Centers Ltd.

Power Clean delivers comprehensive cleaning services, location maintenance and specialized services with an aim to please. We are also an authorized dealer and offer repair for Clarke.

(778) 351-1250 www.powercleanbc.ca

Greater Victoria Chamber of Commerce members, feel confident with preferred rates from TD Insurance.

Recovery Works is a 10-bed low-cost alcohol and drug addiction clinic for men aged 18 years and older.

(778) 430-1212 www.recoveryworkscanada.com

Get a quote and see how much you could save!

Go to tdinsurance.com/VictoriaChamber Or call 1-866-296-0888

You could save with rates on home, condo and tenant’s insurance.

The TD Insurance Meloche Monnex home and auto insurance program is underwritten by Security National Insurance Company and distributed in Quebec by Meloche Monnex Insurance and Financial Services Inc., Damage Insurance Agency, and in the rest of Canada by TD Insurance Direct Agency Inc. Our address: 50 Place Crémazie, 12th Floor, Montréal, Québec H2P 1B6.

Due to provincial legislation, this car and recreational insurance program is not offered in British Columbia, Manitoba or Saskatchewan. ® The TD logo and other trademarks are the property of The Toronto-Dominion Bank or its subsidiaries.

28 BUSINESSMATTERS | SEPTEMBER 2020

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Working together to build good business and great community.

2020-07-24 12:54 PM

{NEWMEMBERS} Rootside Provisions

We make delicious drinks with fresh, local, and organic ingredients including Rootside Soda and Esquimalt Wine Company.

(250) 213-7517 www.rootside.ca

Royal Caribbean Cruises Ltd.

Royal Caribbean Cruises Ltd. (NYSE: RCL) is a global cruise vacation company that controls and operates four global brands: Royal Caribbean International, Celebrity Cruises, Azamara and Silversea Cruises.

(305) 539-6000 www.rclcorporate.com

Scott Murphy Vitality Coaching Solutions

We offer a highly personalized, tailored approach to you and your team. In a collaborative and supportive atmosphere, a coach will help you define the gap and empower the professional, business, and personal growth you are striving for.

(778) 587-3487 www.vitalitycoachingsolutions.com

Sookjai Thai Restaurant

Sookjai Thai Restaurant is a local family run restaurant known for its reasonable priced large quantities and high-quality Thai food.

(250) 383-9945 www.sookjaithai.com

TAJ Taste of India

Toque Catering

From galas and fundraisers to gourmet boxed lunches, cocktail parties, media events weddings and seated dinners, we can assist you with all aspects of planning. Each menu is perfectly tailored to accommodate each event’s unique style and culinary needs.

(778) 432-2460 www.toquecatering.com

Two Worlds Consulting

Two Worlds Consulting is a professional consultancy guided by the principles of reconciliation that provides environmental assessment and community engagement services to government organizations, industry proponents, and Indigenous Nations.

(778) 400-3499 www.twoworldsconsulting.com

Upturn Consulting Ltd.

Upturn Consulting provides governance, reorganization and financial advisory services to a range of clients.

(250) 477-9255 www.managedupturn.com

Vancouver Island Works Project

We provide services to both businesses, and individuals, in the community who are looking to: start a business, improve an existing business, or gain the skills to succeed.

(250) 508-5774 www.viwproject.com

Victoria Hyundai

Victoria Hyundai is a family-owned and operated business, carrying the most popular options in the area including the Tucson, Santa Fe, Kona, Ioniq, Elantra, and more.

(250) 995-2984 www.victoriahyundai.com

Wear2Start Society

We are a volunteer-driven non-profit society that provides a personalized wardrobe experience for all self-identified women as they take the next step in their lives.

(250) 472-9327 www.wear2start.com

Wilson Marshall Law Corporation

We advise and represent individuals and businesses in a broad range of transactional and governance matters throughout BC. (250) 385-8741 www.wilsonmarshall.com

Woofability

Located near Prospect Lake, Woofability is a premier dog boarding and daycare facility that caters to the needs of owner and dog alike. Offering in-home boarding and daycare services, daily adventure hikes and Reiki services, you’re going to wish that you could stay alongside your furry best friend!

(250) 686-2558 www.woofability.ca *New members up to July 31, 2020.

The Taj Mahal is one of the seven wonders in the world and our restaurant TAJ Taste of India is one of the wonders for Indian food. We offer dishes from all over India be it north, south, east or west.

(778) 265-1468 www.tajtasteofindia.com

TallSky Consulting Group

We provide a broad range of strategic human resource services, including full-service executive and staff recruitment, organizational design, operations review and reporting, and facilitation for strategic business planning.

(250) 888-5133 www.tallsky.ca

theDock

TheDock is Vancouver Island’s Centre for Social Impact. Members benefit from work and meeting space, learning events, pooled services, community support, and more.

(250) 590-5179 www.thedockvictoria.com

TOPSOIL - Innovative Urban Agriculture Inc.

TOPSOIL provides an innovative approach to food production that values environmental sustainability and the local economy.

(250) 634-3992 www.topsoileatlocal.com

“You don’t see immediate ‘boom’ increase in sales, but it does steadily come along …this has been a good avenue for me. I’ve both enjoyed it and I think it’s been profitable for our business.”

- Adrian Russell, Grace Veterinary Hospital

Working together to build good business and great community.

BUSINESSMATTERS | SEPTEMBER 2020 29

We know how important connections are for your business to grow and run better.

At The Chamber, we’re here to help.

JESSICA CRUISE

Director of Membership Sales, Victoria Golf Club

MARY LOU NEWBOLD Co-owner, Mayfair Optometric Clinic

Opening doors and opportunities In a city where doing business relies on personal connections, sometimes even the oldest organizations have opportunities that aren’t obvious.

Chamber mixers are a great way to learn more about our community, and valuable services that we might not be aware of.

Last year, a Chamber mixer led to a better understanding of opportunities at the prestigious Victoria Golf Club. The oldest golf course in Canada — is more than just a spectacular course. It also includes great spaces for events and quiet areas ideal for business meetings.

“If I had not come to the mixer at Victoria Golf Club, I would have never known what they offered,” Mary Lou Newbold, co-owner of Mayfair Optometric Clinic, said.

In turn, Jessica Cruise, Director of Membership Sales at Victoria Golf Club, learned about member to member benefits available to all of her employees.

“The multiple resources The Chamber provides can be valuable to any business,” Cruise says. “We’re showcasing what we offer, and its great to learn about new opportunities, and discounts that other members provide.”

Weeknights at 5 and 6 with Stacy Ross and Joe Perkins

30 BUSINESSMATTERS | SEPTEMBER 2020

Working together to build good business and great community.

HIRE STRATEGICALLY

Need project support?

During this unique time, students are driving innovation, building communities, and leading business worldwide.

Employ student talent for remote or in-house short-term work or research projects.

Up to 100% of their wages could be subsidized.

To learn more, visit: Co-op & Career Services uvic.ca/employers camosun.ca/employers

Working together to build good business and great community.

With your gift, you’re helping Island kids like Weston, Emma, Lucy, and Clara have access to the health care they need.

Join us as champions for the health of every Island family by donating to our Kids First Fund today! give@islandkidsfirst.com 250-940-4950 islandkidsfirst.com 32 BUSINESSMATTERS | SEPTEMBER 2020

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Working together to build good business and great community.