we weren't able to show your payroll info Error QuickBooks, formerly meeting the business requirements of small to mid-sized businesses has got an added point of Payroll. QuickBooks Online account and payroll have benefits of same- day direct deposits. also it helps in preparing your taxes. View My Paycheck helps workers to enter their payroll information online. lately, View MyP aycheck changed to QuickBooks Workforce claiming the same features. Yet, users have reported error messages similar as “ We Were n’t capable to Show your Payroll Info. ” Steps to resolve we weren't able to show your payroll info in Workforce Step 1 Ask the workers to use the private window when entering payroll in QuickBooks Workforce Step 2 Clear the Browser’s Cache Step 3 Use the supported and most over- to- date Internet browser