HOMELINK | Insurance Partner Portal Quick Start Guide

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Welcome to the HOMELINK Insurance Partner Portal

Thank you for being a valued HOMELINK customer. Your partnership is essential to delivering high-quality care and service, and we’re excited to support you with tools that make your work easier and more efficient.

The HOMELINK Insurance Partner Portal gives you secure access to:

• Submit and manage claims with real-time visibility

• Monitor claim progress and resolution timelines

• Access supporting documentation

• Communicate securely with the HOMELINK team

To begin using these features, all users must complete the account creation process. The steps below will walk you through setting up your secure login credentials and getting started.

If you have any questions along the way, please reach out to the HOMELINK Claims Support team at 1-888-820-0355 or homelinkcallcenter@vgm.com. We’re here to help!

Create Account

All users are required to create an account.

1. Visit: vgmhomelink.com/insurance-partner-portal-account-registration

2. Complete the “Create Your HOMELINK Account” form {Image 1}

3. Click on the “Register” button

4. Once the form has been subitted, you will receive an email from do_not_reply@forbin.com stating that HOMELINK will be in touch soon. {Image 2}

Account Login

Insurance Partner Dashboard

If you have questions about your access or need help using any of the features, please contact the HOMELINK Claims Support team at 1-888-820-0355 or homelinkcallcenter@vgm.com.

HOMELINK’s portal allows users to view specific account information. As an approved Insurance Partner, the below would be filled out to reflect corresponding information. {Image 5}

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Portal Users

All usernames and passwords are protected. vPanel does not store user passwords. HOMELINK is able to make users active or inactive at anytime. Five failed password attempts will lock your account. All portal users must be approved. {Images 6 & 7}

Image 6
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