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The outbound call center software program is to make calls to the clients on behalf of the organization. It is different from the inbounded call centers, which is all about receiving the calls of the customer.

Out bounded call center performs customer support, sales details. It can help the organization to introduce their new products availed in the company with the help of their call centers. Manage sales and provide best customer support • • • • •

SUPPORT REQUESTS LIVE CHATS TO CLEAR ALL QUERIES BUILDING STRONG PARTNERSHIPS SUPPORT TEAM HELP AND RESOURCE CENTER


HOW IT WORKS? At Vert-Age, we provide an advanced call center mechanism with all tools and features. The Business development process: A contact center management is to have an advanced software program that can help call agents manage their phone callsboth for outbound and inbound.

Instead of advanced software solution, we can help in improving the services provided we must ensure the best customer services and train the employees and assist them so that each one give their best.


FEATURES:

• • • •

It allows unlimited call list and phone numbers. Works on any windows based desktops, laptops. Easily mentoring the each and every call. Every call of the customers is recorded for future purpose. • When we are facing any complexes we can use conference calls.


DEVELOPMENT PROCESS:


CONFERENCE CALLS: The Conference calls system is used in businesses use conference calls daily to meet with remote parties, both internally and outside of their company. Conference calls are also beginning to cross over into the world of podcasting and social networking, which in turn fosters new kinds of interaction patterns.


PRODUCTS AND SOLTIONS: • Call center Software • Auto Dialer Software • Predictive Dialer Software • Customize CRM Software Solution • Cloud Based Call Center Software Solution • Inbound Call Center Software Solutions • Outbound Call Center Software Solutions

The information regarding all this is available on www.vert-age.com. These are advanced mechanism we use for proper communication and interaction with the customers and for their satisfaction. So, that the decision they make will be fulfilled by us.


TECHNOLOGIES

BACKEND: FRONTEND: • • • • •

HTML CSS JS PHP JAVA

OPERATING SYSTEM: • CENT-OS(7.4)

• MARIA DB

CALL ENGINE: • ASTERISK

COMPATIBILITY: • • • • •

PS CARD GSI GATEWAY VOIP SIP TRINK PRI GATEWAY

OTHERS: • PERL • SHELL SCRIPTS • RUBY


OUR SUPPORT • Onsite Support • Telephonic Support • Remote Support • Monthly Health Checkup • On Time Support


CUSTOMER SUPPORT Customer support is a range of customer services to assist customers in making cost effective and correct use of a product.

Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention. To assist the customer in making cost-effective and includes: • TRAINING • TROUBLE-SHOOTING • PLANNING


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Find Best Outbound call center software solution-Vert-Age Dialer  

Learn how Outbound/Inbound Call Center Software solution and dialer software package from Vert-Age Dialer support efficient, a high-performi...

Find Best Outbound call center software solution-Vert-Age Dialer  

Learn how Outbound/Inbound Call Center Software solution and dialer software package from Vert-Age Dialer support efficient, a high-performi...

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