AIE2025 Brochure by AIE2024

Viviene Pearson Chief Executive Oﬃcer, South African Insurance Association

It is that time of the year again when the South

African Insurance Association (SAIA), in partnership with the Insurance Institute of South Africa (IISA), proudly welcomes you to the industry’s premier event — the African Insurance Exchange (AIE).

Once more, Sun City will come alive with the vibrancy and energy of professionals from across South Africa and the continent,gathering for what promises to be a dynamic,enriching,and impactful experience.

A special welcome goes out to our ﬁrst-time delegates. We are delighted to have you join this dynamic community To our returning participants, thank you for continuing to make AIE a part of your professional journey. Your presence enriches the dialogue and strengthens the collective spirit of the insurance industry.

AIE remains the cornerstone of knowledge exchange, strategic dialogue, and professional networking within the insurance industry. It is a space where likeminded individuals converge to share ideas, explore challenges,and inspire growth across the industry

This year ’ s theme, “The Baobab Advantage: Multifaceted Growth and Continuous Evolution,” embodies the dynamic and essential role our industry plays in promoting economic stability, fostering innovation, supporting sustainability, and safeguarding lives and assets Drawing on the symbolism of the baobab—revered as the Tree of Life—this theme reﬂects African pride and resilience, encouraging all of us to think boldly and strategically about the future of insurance in Africa.

We are proud to present a compelling line-up of speakers, carefully selected to explore some of the most pressing issues shaping our sector Topics include the evolving risk landscape, regulatory shifts, collaboration as a growth strategy, re-imagining insurance for generational impact, and leveraging data for growth,among many others.

Africa’s insurance sector is undergoing a period of rapid transformation, unlocking vast new opportunities across the continent. The AIE serves as the nexus where innovation intersects with collaboration, a space where today’s challenges inspire tomorrow’s solutions. Whether you are a seasoned professional or just embarking on your journey in the industry, your voice, ideas, and energy are not only welcome but essential to shaping the future.

We would also like to extend our sincere appreciation to our sponsors. Your support makes this event possible, and your continued partnership is integral to the success and impact of the AIE.

This year ’ s conference promises to deliver thoughtprovoking content, valuable insights, and opportunities to connect with peers and industry leaders. We look forward to engaging with you in meaningful conversations throughout the plenaries, panel discussions,and networking sessions.

Welcome to AIE 2025—where Africa’s insurance future is envisioned,shaped,and shared!

Best Wishes

Viviene Pearson

Viviene Pearson Chief Executive Oﬃcer, South African Insurance Association

Dear delegates, colleagues and

partners,It is with immense joy, pleasure and heartfelt warmth that I welcome you to the African Insurance Exchange 2025 (AIE2025) – our continent’s leading insurance gathering hosted by the Insurance Institute of South Africa (IISA) and the South African Insurance Association (SAIA) AIE is a place where minds connect, purpose is reignited, and the heartbeat of the insurance profession is felt in every conversation, handshake and shared idea.

Our theme this year, “The Baobab Advantage: Multifaceted Growth and Continuous Evolution”, invites us to draw inspiration from one of Africa’s most enduring natural symbols. The baobab stands tall not just because of its strength, but because of its adaptability, resilience and ability to nurture life even in the harshest conditions. It is a symbol of what we, as insurance professionals, represent: rooted in values, reaching for progress and steadfast in our mission to protect.

Like the baobab tree, revered across Africa for its deep roots, enduring strength and life-giving properties, our industry too has withstood trials, adapted to evolving climates and continued to provide shade, sustenance and shelter in times of uncertainty This year’s theme pays tribute to the resilience of our profession and the promise of innovation, collaboration and growth –rooted in African wisdom and inspired by a global future.

Reﬂecting on the year past

The past year has not been without its challenges; it has been a year marked by transformation on all fronts. Locally, South Africa saw critical developments in the regulatory landscape, the acceleration of digital solutions and a stronger public focus on consumer protection and ﬁnancial inclusion On the African continent, cross-border collaboration and regional integration have begun to unlock new possibilities in risk pooling, reinsurance and regulatory alignment Globally, climaterelated events, cyber threats and geopolitical tensions reminded us of the interdependence of our risks and the need for cohesive responses.Through it all,we have remained true to our calling: to serve with integrity, to innovate

boldly and to rebuild lives and businesses when they need us most. As a profession, we are becoming more responsive,more informed and more courageous. As insurance professionals, we have not only navigated these complexities, but done so while continuing to serve our clients, protect communities and uphold the integrity of our industry

There’s something extraordinary about coming together after all this to reﬂect, reconnect, and reimagine. AIE is not just a conference; it’s a homecoming.

Looking forward: The evolution continues This year ’ s AIE2025 programme is as diverse and dynamic as the baobab’s branches. Over the coming days, we will explore critical questions shaping our profession and its future, including:

• How artiﬁcial intelligence and data e c o s y s t e m s a r e t r a n s f o r m i n g underwriting, customer engagement and claims efﬁciency

• What ESG-driven leadership means in practice for insurers, reinsurers and intermediaries.

• How we can reimagine healthcare ﬁnancing and access across Africa.

• What it takes to build resilient institutions in a volatile economic and regulatory environment.

These sessions are more than topics – they are urgent conversations that will help shape how we lead, how we grow and how we show up for the communities we serve.

But even more than the content, it’s the magic in the hallways, the side chats over coffee, the laughs at the gala dinner and the spark of a new idea that make AIE unforgettable. This is where careers are built, partnerships are formed and lifelong friendships begin.

Rooted in professionalism: A call to action

As we evolve, so too must we deepen our professional identity Being accredited and belonging to a recognised professional body is no longer optional, but essential. We therefore encourage every insurance practitioner –whether you’re an underwriter, broker, claims specialist, reinsurer, risk manager or executive –to activate or renew your professional membership.

But what does it truly mean to be a professional member of the IISA?

It means:

• Committing to lifelong learning and maintaining current, relevant skills in a fastchanging industry

• Upholding ethical and professional standards, aligned with global best practices.

• Demonstrating credibility and integrity in the eyes of employers, regulators and clients.

• Being recognised for your qualiﬁcations and experience, through structured designations (Licentiate,Associate,Fellow).

• A c c e s s i n g a p o w e r f u l n e t w o r k o f professionals,mentors and thought leaders.

• Inﬂuencing the future of the profession through participation in research, education and leadership forums.

Professional membership is not a box to tick; it is a badge of honour It represents your commitment to excellence, integrity and growth. The IISA is your professional home, and we are here to walk with you, support you and celebrate your progress at every stage of your journey

Let the baobab remind us

As we gather beneath the symbolic branches of the baobab,may we be reminded:

“Wisdom is like a baobab tree: no one person can embrace it alone.” – African proverb

So let us learn from one another, grow with one another and build something greater together

As we journey through AIE2025, let the baobab guide our thinking – rooted in experience, branching into innovation and bearing fruit for generations to come. May this conference inspire courageous conversations, foster bold ideas and renew our collective energy for a purpose-driven profession.

As you return home after this conference, I hope you carry more than just new knowledge. I hope you carry a renewed sense of purpose, pride and belonging. And when AIE2026 comes around, I hope to see you again!

Welcome to AIE2025.

With warmth and appreciation,

Thokozile Mahlangu Chief Executive Ofﬁcer Insurance Institute of South Africa

Visit the AIE2025 virtual platform for more details on each session.

IISA’s unique selling point is: A partner of choice in

professional development IISA’s purpose is to elevate the credibility of the insurance profession: support, empower, and connect professionals within the Financial Services sector, fostering growth, development,and success.

IISA’s value proposition to members and corporate partners:

1.Industry Recognition:

Widely acknowledged and respected professional body within the industry, providing members with a mark of quality, prestige and expertise that enhances their professional reputation.

2.Credibility and Trust:

Being a member enhances an individual's credibility and demonstrates commitment to professionalism, continuing development,and ethical standards.

3.Advocacy and Representation:

Acting as a strong advocate for members' interests and the industry as a whole, representing their concerns to government bodies, regulatory authorities, and other relevant stakeholders, inﬂuencing policies and decisions that impact the profession.

4.Continuing Professional Development:

Offering exclusive, cutting-edge training programmes tailored to the speciﬁc needs of members and the industry, helping them to stay ahead of industry trends and developments, regulations, and best practices through training, workshops, seminars, and conferences.

5.Access to Resources and Publications:

Access to wealth of resources including research papers, industry publications, journals, and other valuable resources. This allows professionals to stay informed about emerging trends, research ﬁndings, and industry insights.

6.Networking and Collaboration Opportunities:

Provides a platform for members to connect, collaborate, and learn from other professionals in the ﬁeld, facilitating valuable networking opportunities and the exchange of ideas.

As a professional accredited by the IISA, you enjoy all the above listed beneﬁts. You can become a professional member through the academic approach or through Recognition of Prior Learning (RPL).

There are three designations that the IISA offers:

Membership requirements:

• Licentiate – one needs to have an NQF 5 with at least three years ’ experience, or three years’ experience with evidence of knowledge areas and competencies.

• Associate – NQF 6 with ﬁve years' experience or seven years ' experience with evidence of knowledge areas and competencies.

• Fellow – NQF 7 with seven years' experience or ten years ' experience with evidence of knowledge areas and competencies and must have practiced as an Associate for at least two years and be in good standing with regards to CPD compliance and membership fees.

It is imperative that all professionals within the industry to be accredited as this denotes one’s level of ex p e rt i s e a n d c o m m i t m e n t t o c o n t i n u o u s development as well as elevation of the credibility of the holder of the designations.

Professionals are therefore invited to take the next step in their career development and become accredited professionals by reaching out to the IISA at communications@iisa.co.za or iisasales@iisa.co.za

We look forward to welcoming you all as accredited professionals.

At Workerslife, the philosophy of Ubuntu, “we are because you are”, is so much more than a guiding principle; it's the foundation of how we build trust, serve communities and co-create ﬁnancial resilience. It reminds us that every South African’s dignity is bound up in the dignity of others. Founded by workers for workers, we’re a proudly Black-owned insurer (est. 1996) that integrates a deep commitment to community and mutual respect.

Our rich heritage in the South African labour movement continues to ground us. With a mission to protect, uplift and inspire, the cover we offer has been shaped by every family we’ve served. We’re here to fund futures and protect legacies through life’s hardest moments. Each policy is underpinned by simplicity and accessibility, with over 300 staff across 21 branches ready to serve in the language and context of your community

We were not developed around boardroom tables, Workerslife was established from the ground up to address inclusion in the broader ﬁnancial system, tailored to people's income realities and cultural values. This applies to everyone, no matter if you are a domestic worker who is supporting their family or a mineworker planning for retirement. We know the stretch of the payslip, the pressure to provide across generations and the pain of navigating legal systems or unexpected funerals. That's why we ’ ve designed ﬁnancial and legal support that meets real needs.

Recognised by the Insurance Institute of South Africa as a purpose-built provider in the national landscape, our role isn’t just to insure; it’s to inspire. Whether through ﬁnancial education, swift claims support, or culturally aligned services, everything we do starts with one question: How do we improve people's lives?

Workerslife’s values are standards that guide every policy, every decision, and every client interaction. With us, you can rest assured you are fully covered, seen,understood and supported.

• Respect: Every client is treated with dignity

• Integrity: We do what’s right, even when it’s not easy.

• Innovation: You can expect smart, practical products that meet your real-life needs.

• Empowerment: Take control of your ﬁnancial future with us.

• Excellence: Experience service that’s fast, accurate and compassionate.

• Inclusivity: We serve all communities.

Internally, we live by “humanity before hierarchy”. This means every worker, every client and every family is seen and heard.

By Thabiso Rulashe, Head of Investor Relations and Strategy at Santam

Over the last couple of years, there has been a signiﬁcant increase in both the frequency and intensity of climate-related disasters, creating both a physical and socioeconomic divide in terms of risk exposure and protection. At a global level, insurance premiums for physical risks and natural catastrophe protection are set to increase by 50% by 2030, reaching $200250 billion.

While South Africa has traditionally been viewed as a relatively low-risk environment for natural disasters, this is no longer the case. In the Western Cape alone, ﬂoods cost Santam R403 million, while the Gauteng hailstorm added R180 million. Fire claims reached R422 million,marking a nearly 9% increase from 2022.

During the ﬁrst half of 2024, Santam covered R607 million in weather-related claims for policyholders, compared to R150 million in 2023 The growing frequency of these events will inevitably become more expensive for insurers and create affordability challenges for households and businesses in the future.

Simultaneously, this trend exacerbates the protection gap, disproportionately affecting low-income communities. The protection gap – the difference between economic losses and insured losses – is a global issue that heavily impacts emerging economies and poorer populations, where most losses remain uninsured.

In the EMEA region, which South Africa is part off, the p

macroeconomic factors such as low economic growth, rising unemployment and the cost-of-living crisis.

Each unprotected asset represents a potential setback, impacting not only individuals but entire communities by diminishing their capacity to recover from catastrophic events. It is up to us, as insurers, to educate both clients and intermediaries to understand the changing nature of risks and weather patterns,and their impact on the value chain.

The evolution of climate risk is clear in the regulatory landscape as well, with mandates for climate-related disclosures, such as the Task Force on Climate-Related Financial Disclosures (TCFD) and Sustainable Finance Disclosure Regulation. Progressive climate regulation and stakeholder pressures have also acted as a driving force in encouraging action towards climate change. To comply with these standards, insurers are challenged to improve the quality of their data, embed climate risk assessments into underwriting, and support green business models.

For insurers, data-driven innovation is key to creating solutions that match the pace of climate change. Using advanced technologies like predictive analytics, geocoding, and scenario analysis allows better understanding of risks and set premiums that reﬂect the shifting landscape However, the demand for resilience requires a proactive approach to partner with communities and stakeholders.

Santam’s Partnership for Risk and Resilience (P4RR) programme reﬂects this commitment. By working with local municipalities and research bodies like the Council for Scientiﬁc and Industrial Research (CSIR), we aim to support the development of climate adaptation plans in vulnerable communities.

Ultimately, the role of insurance in the changing climate is to provide ﬁnancial protection and resilience against increasingly frequent and severe weather-related losses, helping individuals, businesses, and communities recover and adapt. By focusing on partnerships, innovation, and accessible solutions, we at Santam aim to support sustainable growth and bridge the protection gap across the communities we serve.

Sapiens is a global leader in insurance SaaS-based software solutions for short-term insurance, life, wealth, retirement and reinsurance Customer-driven partnerships, deep industry knowledge, a robust platform and rich ecosystem, empower insurers to future-proof their organisations with operational excellence in a changing marketplace.

Join us at our booth in the Warrior Hall to meet our industry experts and see live demos of Sapiens Insurance Platform - a future-proof, AI-based, open, modular and integrated insurance platform, which supports end-to-end insurance processes across all short-term,life,wealth and retirement lines of business.

We’ll be sharing our solution for Small Business Commercial Insurance built to provide a single, intelligent view of small business customers. It brings the data your brokers and agents need into one place, giving them a clear, 360-degree view of the customer from risk proﬁles to policy history With embedded Gen AI capabilities, brokers and agents can make smarter,

faster decisions, streamline quoting, and deliver a seamless,highly personalised experience.

For life, wealth, and retirement insurers, transformation and changing platforms doesn’t have to be complex. Our new, innovative AI-powered data migration solution accelerates and de-risks the process while uncovering insights for efﬁcient data cleansingredeﬁning how insurers move data.

We’re also excited to welcome AdvantageGo to the Sapiens family AdvantageGo brings cutting-edge specialty and commercial insurance capabilities including powerful underwriting workbenches, risk modelling, and real-time insights. Together, we ' re enabling insurers to elevate decision-making, improve speed to market and drive innovation across the value chain.

Celebrating 30 years of innovation, Netstar continues to invest in growth, not just in technology, but in people. That’s why they launched the Netstar CPD Hub, an online platform where ﬁnancial services providers (FSPs) can earn Continuing Professional Development (CPD) points through engaging,on-demand learning. Originally capped at 750 users, the overwhelming response has led Netstar to open unlimited sponsored access. The hub now offers even more CPD hours, with accredited content approved by the Insurance Institute of South Africa (IISA).

What’s on offer?

• Online courses,podcasts,and articles

• Industry insights from insurance and telematics experts

• Flexible,self-paced learning - anytime,anywhere

• Immediate certiﬁcation and CPD reporting

• 100% free access

Partnering with local creative agency Five2Nine, the platform focuses on intuitive design and relevant content, from telematics trends to thought-provoking discussions like, “What happens when self-driving cars dominate the roads?”

“Telematics is increasingly essential for insurers,” says Grant Fraser, Group MD at Netstar “This hub makes it easier for partners to stay ahead and meet CPD requirements,all while delivering real value.”

How to register:

1. Visit cpd.netstar.co.za

2. Click Register

3. Fill in your details

4. Start the “Netstar Telematics Courses”

5. Complete each quiz to receive your certiﬁcate

The Netstar CPD Hub turns a compliance task into an opportunity to learn, grow, and lead in a rapidly changing industry,CPD,but not as you know it.

Multinational companies inherently operate across jurisdictions with widely varying regulations, market practices and socioeconomic conditions. In navigating Africa’s insurance landscape, companies face a complex web of regulatory requirements, currency volatility, and fragmented market conditions that can expose them to substantial ﬁnancial and reputational risks.

Aon's recently released ‘2025 Africa State of the Insurance Market’ report identifies critical trends reshaping this landscape. Political violence and terrorism risks persist due to ethnic divisions and socioeconomic pressures, while currency fluctuations create complications for USD-denominated multinational insurance programs operating in local currency environments Meanwhile, diverse regulatory frameworks across African territories require country-specific approaches to ensure compliance, effective coverage and speedy claims settlement.

Aon’s Global Client Network (AGCN) equips clients to streamline their global insurance programs to avoid gaps in coverage whilst adhering to each country’s regulatory frameworks. Decision makers need full visibility into local insurance placements to identify and close any coverage gaps, thereby optimising the Total Cost of Risk (TCOR). One such tool which assists our multinational clients is Aon’s Global Account Management System that allows clients to readily access insurance details for each territory they have a presence in.

Whether your firm is expanding internationally for the first time, a multinational firm working to optimise risk management strategies, or a global firm in need of help navigating the changing international insurance regulatory environment, Aon is your best partner

The Aon Global Client Network is unlike any other in the industry Embedded within our local ofﬁces but working as a global team under common leadership and established rules of engagement, AGCN partners with you to deliver the resources, data, insights and professional advice to drive better decisions around all aspects of your multinational insurance program.

For more information:

Thulisa Majodina

Business Unit Head: AGCN & Regional Controller: Africa

t: + 27 11 944 7370

e: thuli.majodina@aon.co.za

w: www.aon.co.za

By Soul Abraham and Nicholas Dempsey, Old Mutual Insure

The insurance industry is transforming, driven by investment in human capital and the power of generative AI. At Old Mutual Insure, we believe the future lies in combining technology with human potential to create a more inclusive and efﬁcient industry

Through our Black Youth Broker Development Programme, we’re tackling South Africa’s 60% youth unemployment rate by training 80 black graduates to become qualiﬁed brokers. Funded by INSETA and the Broker Development Trust, this 12month initiative equips participants with essential skills and real-world experience. By July 2025, 50 graduates from the ﬁrst intake will have permanent roles, with another 30 set to follow Notably, over 70% of participants are women—helping diversify the industry

This programme is part of a broader strategy to build a team of 300 face-to-face brokers by the end of 2025, with a focus on supporting SMMEs and closing the sales skills gap.

Simultaneously, we’re leveraging generative AI to enhance operations—from faster quote generation and improved risk proﬁling to usage-based insurance via WhatsApp. AI also supports ﬁnancial inclusion by helping us design affordable, personalised policies for underserved communities and detect fraud more effectively

However, we recognise the importance of balancing innovation with human oversight Our change management strategy ensures AI adoption is aligned with staff development, led by dedicated “change champions” across product lines. By empowering people and embracing technology, Old Mutual Insure is building a future-ﬁt, inclusive, and resilient insurance industry ready to meet tomorrow’s challenges, today

Moral hazard impacts both insurers and consumers,and in today’s competitive,costsensitive market, insurers need smarter ways to address it beyond just excesses and exclusions.

What is moral hazard?

Moral hazard happens when individuals or businesses take greater risks because they know their insurer will cover the fallout. This concept dates back over 350 years, when early insurers noticed that policyholders began acting more recklessly postinsurance As law professor Cassandra Jones Havard puts it, moral hazard is “ﬁnancial recklessness”

Why does it matter?

Unchecked, moral hazard drives up claim costs, which in turn raises premiums for everyone Common examples include

skipping car maintenance, leaving valuables in plain sight, or parking in high-risk areas.This behaviour undermines efforts to keep premiums affordable, which is a growing challenge in the face of rising living costs.

How is it usually managed?

Excesses are the most common tool, requiring clients to shoulder part of the cost. But with ﬂexible policies allowing clients to reduce excesses for higher premiums, this method has limitations. Other methods, like using demographics or credit scores,attempt to predict risk but often fall short.

Enter telematics

Telematics technology changes the game. By having a view of real-time driving behaviour, insurers can better understand the change in risk that occurs due to moral hazard, and can guide clients towards better driving behaviours or reprice policies according to this change in risk.

A shared-value model

Telematics supports a shared-value approach: safer drivers beneﬁt from better rewards, insurers reduce risk, and roads become safer Discovery Insure’s Vitality Drive programme is a clear example of this, rewarding safe drivers with perks such as fuel rewards and lower premium increases. This encourages conscious, responsible driving,directly countering moral hazard.

On 19–20 March 2025, INSETA hosted the Insurance Skills Indaba (ISI2025) at GallagherConvention Centre, Johannesburg, under the theme: “A Responsive Disruption Through Skills Innovation.” Mr Panyaza Lesuﬁ, Premier of Gauteng, delivered the keynote address on day 1.

The event gathered industry leaders, educators, and policymakers to explore innovative strategies aligned with the 4IR. Key topics included AI in education, systems thinking, drone technology and agile curriculum development. Panel discussions covered a range of pressing topics,including Bridging the SocioEconomic Gap: Empowering Skills Development Through Digital Innovation and Strategic Alliances; presented by John Wessels: Growth & Actuarial Manager at Miway and Transparency and Efﬁciency Through Blockchain: Revolutionizing Skills Development in the Insurance Industry; presented by Prof. Tankiso Moloi: Executive Dean (Business and Economics) at the University of Johannesburg.

The Indaba concluded with the inaugural Excellence Recognition Awards, celebrating innovation within the insurance sector

Key Ministerial Highlights

The Minister urged embracing disruption as a driver of transformation. He emphasized adapting the insurance sector to 4IR demands through lifelong learning,digital tools,and labour market-aligned curricula.

Key Strategies for Skills Innovation

• Embedding digital transformation

• Strengthening public-private partnerships

• Promoting inclusivity and accessibility

• Developing demand-led curricula

• Enabling ﬂexible learning pathways

• Tackling the digital divide

The Minister praised initiatives like the Insurance Sector Student Fund, Women in Leadership, and the Excellence Model, highlighting how SETAs can lead sector-focused transformation.

The Minister closed by reafﬁrming support for INSETA and called on stakeholders to invest in lifelong learning and innovation. "Let us shape a future where disruption is not feared but harnessed.”

Non-life cell captive and alternative risk transfer solutions

Corporate Risk Solutions – structured, tailor-made solutions for the corporate and commercial sectors protect underwriting, timing, and credit risks, and certain business risks that are typically considered uninsurable.

Branded insurance (Volume and Afﬁnity) – leveraging Guardrisk’s insurance licences to develop branded insurance suited to clients’ customer bases’ speciﬁc needs.

Underwriting management agencies – general commercial and corporate insurance, and specialised niche cover, for commercial and corporate markets.

Mining rehabilitation – comprehensive solution for mining houses to meet ﬁnancial provisioning requirements for post-closure rehabilitation, including issuing guarantees to the Department of Mineral Resources.

Traditional non-life insurance for commercial and corporate businesses

Accident and health – personal accident cover for corporate, commercial, educators and scholars, and individuals.

Commercial – general, municipal, school, multi-peril and retail motor industry.

Construction and Engineering – plant all risk, contractors all risk, electronic equipment insurance and machinery breakdown.

Corporate – cover on an assets all risks basis for mining, manufacturing, engineering and retail, and other large commercial and corporate enterprises.

Guarantees – mining,construction and trade sectors.

Health – non-life medical gap cover for shortfalls in medical expenses for hospitalization.

Motor – tailored solutions for commercial and corporate motor ﬂeets, bus operators’ mobile assets cover, and, Carsure (rental during motor insurance claim).

Marine – cargo (including stock through-put), goods in transit (featuring bespoke product for road hauliers),freight operator solutions and small craft liability Specialist lines – D&O, ﬁnancial institutions, general and product liability, commercial crime, professional indemnity and trustees’ liability.

By attending all conference business sessions, you can earn up to 14 CPD hours. But here’s what you need to know:

IN-PERSON DELEGATES:

Each session you enter has a scanner mat that tracks your name badge — this records your actual time in session. You must attend every business session to earn the full 14 hours. Being at Sun City alone doesn’t count!

VIRTUAL DELEGATES:

You’ll need to watch all 14 hours o f l i v e - s t r e a m e d b u s i n e s s content. There’s no scanner — we trust you to be honest and tune in fully.

Adrian holds a Professorship in Economics, Finance & Strategy at the Gordon Institute of Business Science (GIBS), where he is the Founding Director of the Centre for African Management and Markets (CAMM). He is the author of the Visa Africa Integration Index (20122020), the Investec-GIBS Savings Index (20152020), and RMB’s Where to Invest in Africa Report (2024/25).

Adrian has worked in many markets, from Brazil to Singapore, and since 2017 he has chaired the investment committee of MeTTa Capital’s venture capital fund. Adrian also holds a visiting professorship in Strategic Management at the Rotman School of Management in Toronto, Canada Over the past twenty-five years, alongside his academic career, Adrian established and grew an investment firm which was sold to a listed entity in 2017. In 2021 he joined a family investment office to launch their multi-asset investment portfolio alongside a special-opportunities portfolio

In 2023 Adrian returned to his entrepreneurial roots to build Boundless World, an advisory ﬁrm focused on capital markets, business model innovation, and growth strategy Adrian holds a Bachelor of Arts (Honours) (cum laude), MCom (cum laude) and a PhD (Economics) for which he was awarded the Economics Society of South Africa’s Founders Medal He is a UNESCO laureate, a matriculant of Linacre College (Oxford) and has completed programmes in Capital Markets at New York’s Columbia University; competitive strategy at Harvard Business School in Boston; Machine Learning at Stanford; Financial Markets at Yale; and Game Theory at the University of British Columbia. Adrian is a member of various industry bodies, including the Academy of International Business, the Strategic Management Society, Investment Analysts Society, Economic Society of South Africa, Economic History Society of Southern Africa and Manual of Ideas (Global).

Mteto is the executive chairman of BSG, a homegrown consulting and technology company that specialises in strategy execution. In BSG he holds a 40% shareholding through his investment vehicle, Wazo Investments. Mteto is also the chairman of Eskom. Previously he was the Group Chief Executive of Altron and Chief Executive Ofﬁcer of MTN South Africa.

Mteto is author of the number one bestseller, Betting on a Darkie, a book about his life as a shopkeeper’s son, family man and business leader at local and multinational corporates.

He mentors and coaches senior executives including CEOs as well as up and coming business professionals. In 2021, the University of Johannesburg’s College of Business and Economics awarded Mteto an honorary doctorate in IT Management. He is a Yale University World Fellow He holds a BSc in Mechanical Engineering from the University of KwaZulu Natal.

Phuthi Mahanyele-Dabengwa joined Naspers as South Africa CEO, in July 2019. She is an independent director of Vodacom Group She serves on the advisory board of Stellenbosch University's business school. Phuthi also serves on the board of the United Nation's Global Compact Network SA. She is also a council member of the BRICS Business Council in South Africa. Before joining Naspers, she was the cofounder and Executive Chairperson of Sigma Capital, an investment holding company formed in 2015. She held the position of CEO at

Shanduka Group, an investment holding company from 2004 to 2015. Prior, she was the Head of the Project Finance South Africa business unit at the Development Bank of Southern Africa. Early in her career, Phuthi worked in New York at Fieldstone, an international firm specialising in the financing of infrastructure assets. She later transferred to the South African office, where she served as a Vice President.

In 2020, Phuthi ranked number 42 in Fortune's Most Powerful Women International list. In May 2016 Phuthi became a member of the Rutgers University Hall of Distinguished Alumni. She has been awarded several accolades such as CNBC Africa's All Africa Business Leaders “Woman of the Year Award” in 2019 and the Forbes Woman Africa “Businesswoman of the Year” Award in 2014.

In 2013, she was awarded a “Distinguished Achievement” Award by The Douglass Society, and the Africa Investors recognised her as a “Leading Africa Woman in Business of the Year” in 2012. In 2011, Rutgers University conferred on her the “Rutgers Vision of Excellence Award” In 2009, she was awarded the “Most Inﬂuential Woman in Government and Business” by Financial Services The Wall Street Journal counted her among the “Top 50 women in the world to watch” Phuthi was also selected as a Global Young Leader in 2007 by the World Economic Forum. She was awarded “Top in Project Finance, 2003” by the Association of Black Securities & Investment Professionals Phuthi completed a BA Economics from Rutgers University, USA in 1993, and an MBA from De Montfort University in the UK in 1996. She also completed the Kennedy School of Government Executive Education programme “Global Leadership and Public Policy for the 21st Century” at Harvard University in 2008.

Dr Masiye W Banda, holds a Master of Arts in Economic Policy Management ,a Certified Chartered Accountant (ACCA-UK), a Bachelor of Science in Applied Accounting, Diploma in Accountancy (UK), Diploma in Performance Auditing (RSA), a Certified Fraud Examiner (USA), a Certificate in Accounting and Business Studies (ECZ), and a trained Police detective from Lilayi Police College.

He is a fellow of the Zambia Institute of Chartered Accountants (ZICA), a fellow of the Association of Certiﬁed Chartered Accountants (ACCA), a member of the Institute of Internal Auditors (IIA), a member of Institute of Directors of Zambia (IODZ) and a member of the Economics Association of Zambia.

He spent twenty-six (26) years as a Public Sector Executive, rising through ranks to become Director of Audits in charge of Specialized Audits (IT Audits, Forensic Audits and Performance Audits) at the Ofﬁce of the Auditor General- Zambia He served in the Zambia Police Service for nine (9) years and during his tour of duty he specialized in Financial and Economic Crimes, with a focus on Insurance fraud. He spearheaded the growth of forensic and Investigative audits on the African continent training Public sector auditors from South Africa, Tanzania, Kenya, Sierra Leone, Liberia, Swaziland, Malawi, Lesotho, Namibia, Uganda and Zambia.

He chaired a special committee sitting in Oslo, Norway under the auspices of Institute of Development Initiative (IDI) which developed performance audit methodologies for the institutions charged with the responsibility of ﬁghting corruption He was also the Vice Chairman of the Adhoc committee of International Organisation of Supreme Audit Institutions (INTOSAI) on Procurement Fraud.

Abdullah serves as the CEO of The Strategists where he leads a world class team that play an active role in assisting companies and organisations craft competitive future strategies

and innovation. He head of faculty for strategy, sustainability and digital and head of the Harvard Business School Senior Executive Programme for Africa.

He is also the Multichoice Chair in sport, media and entertainment. He serves on a number of boards as a non executive Known as the disruption expert, he has signiﬁcant expertise in strategy, competitiveness and sector trends and facilitates a number of high-level strategy sessions and breakaways for companies and governments and also speaks globally in this area. He has also been awarded the excellence in teaching award, as voted by staff and students at GIBS,for a number of consecutive years.

He is a Harvard Business school alumnus. He holds a Bachelors in Law and a Masters in Management (cum laude) He has also completed executive programmes on strategy and shared value and also on Competitiveness, with Professor Michael Porter’s Institute of Strategy and Competitiveness, at Harvard Business School.

He also completed an executive programme at University of Oxford’s Said Business School as well as an executive programme on broadcast technology at Columbia Business School. He is currently ﬁnalising his PhD in dynamic capabilities and strategy.

Abdullah authored the best-selling book Disruption Ampliﬁed: Reset, rewire, reimagine everything and has co-authored 6 other books. He has been asked to present at some of the world’s leading institutions including the School of Public and International Affairs at Colombia University in New York, Tedx Euston in London, the OECD in Paris and Casa Asia in Madrid amongst others.

Dr Azar Jammine is the Director and Chief Economist of Econometrix (Pty) Ltd, South Africa's leading independent economic research consultancy and forecasting company, established in 1982. He has been in his current position since December 1985 and has established a signiﬁcant proﬁle in South Africa as an analyst and commentator on domestic and international economic affairs. Dr Jammine has conducted more than 5,000 presentations to leading client corporations and other institutions and at conferences dealing with the local and international economic environment. In this capacity, he was also invited over the years by several corporations to serve as an

independent non-executive director, including six that were listed on the JSE. Dr Jammine has been quoted in thousands of newspapers and magazines in South Africa and abroad and has been interviewed hundreds of times on local and international radio and television Dr Jammine has been a member of the Executive Committee of ISASA (Independent Schools Association of South Africa) for the past decade and still serves in that capacity He is also a member of the Board of Governors of the Wits University Foundation Dr Jammine recently retired as a member of the National Advisory Council on Innovation, a body of experts appointed by the Department of Science and Technology, but still assists NACI on an ad-hoc basis as an expert on various tasks. In 2018, Dr Jammine was honoured with a Lifetime Achievement Award at The South African Professional Services Awards Association (sponsored by Sanlam) Academically, Dr J

Mathematical Statistics and a BA (Hons) in Economics at Wits, followed by an M Sc in Economics from the LSE and a PhD at the London Business School.

Dr Nthabiseng Moleko is a Development Economist who is core faculty member at the University of Stellenbosch Business School (USB) where she teaches Economics and Statistics as a Senior Lecturer since 2017. As a former CEO at a Development Agency, Project manager and Researcher at the Eastern Cape Socio- Economic Consultative Council, she has w o

development landscape. She also served as a Commissioner, in the capacity of Deputy Chairperson of the Commission for the Commission for Gender Equality appointed by the President in 2017 to 2022. In 2018 the Minister of Trade & Industry appointed her as a Board of Trustee for the National Empowerment Fund, where she Chaired the Boards Investment Committee. In 2021 she was appointed the Chairperson of the National Empowerment Fund and has recently been appointed to the Presidential B-BBEE Advisory Council. She also serves in the strategic advisory committee of the Development Bank of Southern Africa’s Infrastructure Fund Nthabiseng holds an Honours in Business Science (Economics) from University of Cape Town and an MPhil in Development Finance from Stellenbosch Business School. She completed her PhD in Development Finance at USB and is the ﬁrst South African woman to be conferred a doctorate in this discipline.

Prof Crisp is a medical doctor and public health specialist and Honorary Professor in Public Health Medicine at University of Pretoria. He was Superintendent General (HOD) of the Department of Health and Welfare in Limpopo where he served from 1995 to 1999.

Prof Crisp was then a self-employed consultant and has worked on projects in several African countries including South Africa, Nigeria, Ghana, Lesotho, Botswana, Namibia and Tanzania. In 2009 he served as Special Adviser to Minister Barbara Hogan. He was intimately involved in the establishment of the National Health Laboratory Service (NHLS), the transfer of the medicolegal mortuaries from police to health and the creation of the Forensic Pathology Services, and in the establishment of the South African Health Products Regulatory Authority (SAHPRA).

During COVID- 19 he was responsible for managing the vaccination programme. He is now employed as Deputy Director General: National Health Insurance and is responsible for establishing the governance and administrative capabilities of the entity that will manage the Fund.

Walter Voigts-von Forster is the Head of NonLife for Munich Re Africa. He is responsible for overseeing the management, strategy and performance of the reinsurance portfolio within the African markets. This portfolio covers all of Property, Casualty, and Speciality reinsurance, across treaty and facultative business.

Walter has over 18 years of extensive experience in the reinsurance industry He joined Munich Re in 2007 and held various positions including Head of Aviation Treaty based in Munich. He was appointed Head of Non-Life for Munich Re Africa in 2022.

He obtained a Diploma in Mathematics in 2004 from the Ludwig Maximilian University of Munich (LMU).

Butši is the immediate past President of the World Federation of Insurance Intermediaries (WFII). She is current President of the Financial Intermediaries Association of SA (FIA). She was instrumental in submissions made to government on several issues including National Health Insurance (NHI).She also led the broker submission to the Competition Commission on the Market Inquiry on Private Health.Butši has over 25 years-experience in the ﬁnancial services industry, with no less than 20 years in senior management. Butši started her career at Alexforbes and has served in various leadership roles, including a successful stint as the Managing Director of Alexander Forbes Health She is currently appointed as the Executive: Consulting and is responsible for all customers and consultants in the group, which includes health, retirements and investments. She also serves on the Boards of Alexforbes Botswana and Namibia. Butši holds a Masters of Business Administration and a Bachelors of Commerce degrees from the University of the Witwatersrand,Johannesburg.

She is passionate about women empowerment and is a founding member of the Alexforbes Women in Business. She is also a founding trustee of the Isilulu Trust, an employee share scheme aimed at increasing black-women ownership in the company In 2018, Butši was accepted on the prestigious International Women’s Forum Fellows Program, which included leadership development at Harvard University and INSEAD She has a passion for education and is very involved in the restoration of ‘historically signiﬁcant schools’, speciﬁcally, St Mark’s College in Jane Furse. Butši is married and has two children.

Pearson has been serving as the Chief Executive Ofﬁcer of the South African Insurance Association (SAIA) since January 2016. She joined SAIA in 2004 as the Image and Reputation Manager and has since held several key positions within the organisation, including Motor Manager and General Manager for Projects and Insurance Risks.

Throughout her tenure at SAIA, Viviene has played a pivotal role in numerous industry initiatives, such as micro-insurance and consumer education, as well as leading various motor insurance projects She was also instrumental in the establishment of the South African Insurance Crime Bureau (SAICB). Before joining SAIA, Viviene had an accomplished career as a ﬁnancial journalist, focusing on the insurance sector. Her professional journey began in the Diplomatic Corps in 1983, following the completion of her BA Honours Degree in Political Science and Journalism at the former Rand Afrikaanse Universiteit (RAU). Currently, Viviene serves on the boards of several key industry bodies, including SAIA, the National Financial Ombud Scheme (NFO), the Insurance Sector Education and Training Authority (INSETA) and the Financial Sector Transformation Council (FSTC).

Cameron has been CEO of Reinsurance Solutions Intermediary Services since its inception in 2019 He has over 25 years’ experience in the insurance and reinsurance market His previous positions include Underwriting Manager at Munich Re as well as Treaty Executive at Aon Benﬁeld and Executive Head of Broking at Willis Re. He also spent 2 years in London with Aon Benﬁeld as a Lloyds broker Cameron has built up an extensive network of reinsurer and insurer relationships locally and internationally,over many years. He has strong solutions-focused reinsurance technical and broking skills, and solid treaty pricing, structuring and placement experience in both traditional reinsurance and alternative risk transfer product solutions including cellcaptives. Cameron holds a BSc in Mathematics (2001) from Wits University and is an associate member of the Actuarial Society of South Africa (AMASSA).

Viviene

François Baird is an Africa expert, leader, trusted advisor and entrepreneur. He consults to governments, international institutions, and companies internationally on public affairs, issue and crisis management, community creation, communication strategy, reputation risk assessment and management, and market entry strategies. He has worked in a range of sectors including energy, development, health, ﬁnancial services, ICT, agriculture, mining, consumer goods and education.

François started his career on the gold mines, attained a degree in international politics and political science at the University of Pretoria and served as a commissioned ofﬁcer in the SA Air Force. He founded his own business in 1987, following various corporate management positions at Gold Fields of SA, Small Business Development Corporation, and Sappi, the South African multi-national forestry products company He is emeritus Chairman of Africa, of Daniel J Edelman Inc and emeritus Board member of The Montpelier Foundation, where he served a term as Treasurer and Finance Committee Chairman.

François is founder and chairman of Baird’s CMC Ltd, Baird’s US LLC and Calbridge Investments (Pty) Ltd He is a Distinguished Fellow at the Energy Policy Research Foundation (EPRINC), a Washington DC think tank founded in 1944. François is also the founder of the FairPlay anti-dumping trade movement, and the Good Hope Wine Club in Washington DC. As a Board member of the Presidential Precinct he is also an advisor to its Young Africa Leaders Initiative (YALI) He is a Board member of Airborne Lifeline Foundation. Baird’s CMC is an international communications management consultancy with partners across the world. He is Co-Chairman, Africa of Taylor Advisories, the boutique American M&A ﬁrm.

Youssef is an engineer with over 21 years of experience in the insurance industry He started his career as an engineer working in an engineering company in Madrid (Heymo Ingenieria). In 2000, he came back to Morocco to work as a consultant for Arthur Andersen, where he specialized in consulting the insurance industry

In 2006, he was hired by his biggest client, CNIA (ex SANLAM Morocco), as the director for back office of employee benefits. He participated in the merger of CNIA and Saada and was appointed after the merger as the deputy CEO in charge of the whole back office (life and GI). As his relationships with brokers and clients were very good, he was appointed as deputy CEO in charge of front office, including underwriting.

In 2016, he moved with his family to Gabon to restructure SAHAM Gabon as a CEO After 3 years, he managed to move this dying company to the leader of the market with proﬁts. In 2019, he came back to Casablanca and was appointed as regional director for CIMA region of SANLAM Pan Africa. In 2020, he has been appointed head of business development of SANLAM PAN AFRICA and regional director for Nigeria and Ghana Once the JV between Sanlam and Allianz took place, he has been appointed as the Regional Executive Business Development for SanlamAllianz GI.

Youssef is a highly motivated and resultsoriented individual with a proven track record of success in the insurance industry He is passionate about building and leading highperforming teams and creating innovative solutions to meet the clients needs.

Andrew Davison is Head of Institutional at Old Mutual Multi-Managers.He is a member and past Chairman of the Investments Committee of the Actuarial Society of South Africa.He has over 29 years of experience in investments ranging from investment product development for both life companies and asset managers to consulting on all aspects of investment strategy to retirement funds and other institutions Andrew has served on various trustee boards and management committees of retirement funds. He is a regular speaker on retirement and investment matters at industry events and conferences.

Having lead teams in different organizations that were voted Industry leaders in Risk Management, Thabile Nyaba is passionate about building risk intelligent and sustainable organizations. Currently she is the Chief Risk and Sustainability Ofﬁcer at Old Mutual Insure.

Thabile is also the Past President of The Institute of Risk Management South Africa (IRMSA) and the Recipient of the IRMSA Honorary Life Membership award.

Furthermore, she is a local and global speaker in matters of women leadership, Sustainability and Risk Management.

De Wet Engelbrecht is the Chief Executive Officer and Executive Director of Fire Operations (Pty) Ltd (FIRE OPS SA), a leading private firefighting and rescue operation in South Africa. With an extensive background in fire suppression systems and emergency response, De Wet has played a pivotal role in reshaping the private firefighting landscape, offering rapid first response services where traditional public fire services are limited.Before stepping into his leadership role at Fire Ops SA, De Wet gained hands-on experience as a Project Manager and Firefighting within the company He has also served as Operational Director at Fire Design House (Pty) Ltd and Project Manager at Itireleng Fire Management, further deepening his expertise in fire risk management and operational strategy Under De Wet’s leadership, Fire Ops SA has expanded its operations across key regions, including Greater Gauteng, Bloemfontein, and Durban, solidifying its role as a critical player in South Africa’s emergency response sector. His strategic vision has led to partnerships with major industry stakeholders, including MediResponse, Rural Metro, and Advanced EMS, further integrating Fire Ops SA’s services into large insurance networks, medical facilities, and public sector organizations.

Driven by innovation, efficiency, and an unwavering commitment to public safety, De Wet continues to position Fire Ops SA as a trailblazer in private emergency response, ensuring that communities, businesses, and institutions receive world-class firefighting and rescue services when they need them most.

Liaan Cilliers is an actuary at Santam, where he has spent the past 11 years providing pricing, modelling, and analytical support across the retail commercial and personal lines portfolios, as well as the Crop and other specialist lines of business. He is a Fellow of both the Actuarial Society of South Africa and the Institute and Faculty of Actuaries (UK) Prior to joining Santam, Liaan worked in reinsurance, healthcare consulting,and academia.

Sven Laurencik joined Oneplan as a Director in 2012 Sven is the Executive Director and a member of the Board. His areas of responsibility include legal, compliance, human resources, and business development.

Sven is also the current chairperson of the South African Insurance Associations Health Forum, which position he has held since 2019. Prior to his joining Oneplan, Sven was a partner at Eversheds where he provided general commercial and litigation advice to the likes of Tyco Limited, Orange PLC, and Chubb Security (Pty) Ltd.Sven attained a LLB degree and various post graduate qualiﬁcations.

He has published various articles in Chambers, The Lawyer and the De Rebus and has presented them at various international seminars. He was selected by the Business Day publication as one of “200 Young South Africans you should take for lunch”

Ms. Pamela Ramagaga brings over 25 years of experience in the non-life insurance industry Her career began as a corporate broker in nonlife insurance, after which she spent nearly seven years in the specialist division of a leading non-life insurer in South Africa. She joined the South African Insurance Association (SAIA) in 2018 as Executive Manager, where she collaborated with the Internal Executive Team on a range of strategic initiatives across the organisation.

Since June 2020, Ms. Ramagaga has served as SAIA’s General Manager: Insurance Risks. In this role, she leads a team responsible for driving key industry initiatives focused on identifying, managing, and mitigating current and emerging systemic risks impacting the non-life insurance sector Ms Ramagaga combines deep industry expertise with strong academic credentials, including a Master of Business Administration (MBA) from the Gordon Institute of Business Science (GIBS)

Mathe is the Chief Executive Officer Designate of Business Unity South Africa (BUSA).He joined BUSA in February 2023, and prior to that, he held the position of head of financial inclusion at the Banking Association South Africa. In this role, his responsibilities included driving transformation in the banking industry, fostering small business development, and promoting financial education.

Mathe is an experienced professional in policy development and has held various positions in the public service He has served in the Presidency, the National Planning Commission Secretariat, and the Department of Planning, Monitoring, and Evaluation. While working in the National Planning Commission Secretariat, he played a key role in the development of the National Development Plan and served as the head of the Secretariat.

Early in his career, Mathe dedicated 15 years to the education sector, focusing on adult education During this time, he led the Tembaletu Community Education Centre, which received national and international recognition for its exceptional work, winning two national awards and one international award. In 2007, he was appointed chairman of the Ministerial Committee responsible for reviewing adult education policy in South Africa. Mathe also played a role in the establishment and governance of the Education Training and Development SETA when it was established.

Mathe is a certiﬁed director and a member of the Institute of Directors of South Africa (IODSA). He holds a Master of Science degree in development ﬁnance and a Master of Education degree specializing in adult education Additionally, he is a fellow of the African Leadership Initiative (ALI), part of the Aspen Global Leadership Network, an alumnus of the Ford Foundation International Fellowship Programme, and serves on the board of directors of the Ikusasa Student Financial Aid Programme (ISFAP) Foundation and was recently appointed onto the boards of the Human Resources Development Council and the National Education Collaboration Trust.

Beyond his professional achievements, Mathe is an avid long-distance athlete and has completed the Comrades Marathon 10 times.

Andrew is CEO of Hollard Insure. Hollard Insure is a leading provider of Personal Lines, Commercial Lines and Specialist Insurance Solutions in the South African Market.

Andrew is a chartered accountant by training, having completed his articles at Ernst & Young. Before joining Hollard, he worked in Financial Services for JP Morgan, was the Managing Director of Commercial at FNB Insurance Brokers and was CEO of Broker Solutions at Santam.

He is passionate about risk and the difference risk management and insurance makes for customers and for our economy

Ismail is the Chief Data Ofﬁcer and the Head of Health Intelligence at Discovery Health. As an Executive at Discovery Health he is responsible for driving the strategy for Analytics, Data, Health Intelligence and supporting the Strategic Risk Management and Operational strategies.

He has a Bachelor of Science Degree majoring in computer science and statistics and also holds an MBA from the University of the Witwatersrand.

He has over 25 years of experience in healthcare spanning population health strategy, disease management, value-based care, fraud risk management, health analytics & intelligence, C

Intelligence & Service science and overall business strategy in varying forms on an international scale across several health systems.

Having been instrumental in building and developing both the Strategic health risk management and the Data Science teams at Discovery Health, he currently leads a team of highly specialized health professionals including actuaries, data scientists, statisticians, data engineer’s, clinicians and other healthcare experts. He leads our risk, data and analytics

support to our international businesses in China and Australia having supported other markets including the UK and the USA. He was also appointed as the Chief Data and Analytics Ofﬁcer to Amplify Health, a JV between Discovery and the AIA Group providing Health intelligence and technology solutions to over 13 markets in Asia temporarily based in Singapore.

More recently, Ismail took on a role as the Head of Data and Analytics for the Saudi Arabian National Health Insurance(CNHI) and spent several months in Riyadh developing the data and analytics strategy, leading a team of multinational experts in healthcare.

He has a passion for enhancing value in the healthcare sector and playing a role to reduce costs, improving quality, optimizing access and excellence in service.

Caroline is an accomplished insurance professional with deep expertise in insurance brokerage, cross-border operations, and healthcare consulting. With over 25 years of experience spanning in the insurance industry across Short Term, Health Insurance and Premium Financing, Caroline has successfully navigated the evolving African insurance landscape to help ﬁrms build agile operational models and develop exportable talent pipelines.

As Managing Director of WFDR, she has led initiatives in strategic partnerships, positioning the organization as a frontrunner in regional brokerage collaboration. Their work is driven by a vision to transform African insurance intermediaries into globally competitive, locally g r o u n d e d e n t e r p r i s e s C a r o l i n e h a s participated in several industry forums, contributing thought leadership on digital strategy, risk management and workforce development across emerging markets Her passion lies in equipping African brokers with the tools,skills,and networks needed to operate beyond traditional borders. Caroline is also passionate about Mentoring the next generation and sits in the Mentorship & Training Committee as part of her role in the Women in Insurance Zimbabwe executive.

Thuli Majodina is a seasoned insurance professional with 19 years of experience in the industry She is currently the Business Unit Head for Aon Global Client Network in South Africa & Regional Controller for Africa where she leads multinational insurance for incoming business into South Africa and outgoing business from South Africa to the rest of the world and looks after the Aon Correspondent Partners in Africa.

Thuli’s expertise encompasses navigating complex regulatory environments, aligning insurance programs with global standards and fostering strong client relationships. Beyond her professional life, Thuli is currently pursuing her MBA at The Gordon Institute of Business Science. She is an avid reader, loves the art of food and discovering new wines and is an aspiring photographer

Dr Ralph Mathekga (PhD) started his studies in Political Science, Law and Economic History at the University of the Witwatersrand, where he completed BA degree He subsequently completed honours degree in Political Science as well as a MA (Masters) in Political Science, at the same university Ralph has completed PhD i n Po l i t i c a l S t u d i e s a t U n i v e r s i t y o f Johannesburg (2018). His thesis focuses on the court challenges on afﬁrmative action in South Africa and the implications on equality and justice. Ralph also completed studies at the New School for Social Research, New York, where he spent 3 years researching and publishing. He completed post-doctoral studies at University of Johannesburg.

Ralph worked as a Political Researcher with Institute for Democracy in South Africa (Idasa) where he focused on political, social and economic research. Ralph also worked as a Political Science Lecturer at the University of Western Cape. He has worked at the National Treasury (Ministry of Finance) in the Budget Ofﬁce as a Senior Policy Analyst. Ralph regularly contributes content to local and international publications including The New York Times, Washington Post, and Financial Times, among

others. He has written over 500 opinion articles over the years in various newspapers and magazines, both locally and internationally Ralph is the author of the books When Zuma Goes (Tafelberg, 2016) and Ramaphosa’s Turn (Tafelberg, 2018), The ANC ‘ s last decade (Tafelberg, 2021). His next book The role of the judiciary in a historically divided society will be published by Jacana (2025). He is currently a senior expert at the Lichtenstein based Geopolitical Intelligence Services (GIS), where he contributes report focusing on trade, diplomacy and foreign relations focusing on the SADC region.

Muzi Dladla is an Executive Manager at Sasria SOC Ltd, responsible for sustainability, stakeholder engagement, marketing, and communications. He is both a Non-life and Life insurance specialist. He is a researcher, writer, climate and risk enthusiast focusing on inclusive and collaborative solutions. Some of his notable work is in catastrophe risk modelling, and he is currently writing a book on the psychology of the South African protester He was nominated as one of Africa’s 13 thought leaders in 2024 by IRMIC Zimbabwe.

Peter Olyott is the CEO of Willis South Africa (Pty) Ltd, He was previously the CEO of Indwe Broker Holdings for a period of 10 years He started his broking career with the then Price Forbes and over a career of twenty years rose to an executive director position of Alexander Forbes Risk and Insurance Services and Alexander Forbes Management Services. He was responsible for the global and corporate inland region before going on to initiate Cre8 , a product research and development company within the Forbes Group . Peter enjoys wildlife and the bush , walking and reading and his interests include etymology and history He is currently a director of the FIA and the IISA

Fanus is CEO: Santam Broker Solutions (SBS). SBS operates in South Africa and Namibia and supports approximately 3600 independent brokerages through a combination of outsourced, online and call centre support models for policy administration and claims. Contact Centres are located in Johannesburg, Pretoria, Cape Town and Bloemfontein, with regional ofﬁces in more than 40 cities and towns in South Africa and Namibia. Product solutions include comprehensive personal and commercial lines offerings, complimented by tailored segment solutions in large commercial and mid corporate, Agri, Real Estate, Tourism and High Net worth SBS generates gross written premium of circa R20 billion per annum and employs circa 2,600 staff. Fanus joined Santam from PricewaterhouseCoopers in 2001 where he was a Senior Management Consultant in the Supply Chain Management consulting practice.

He is an Industrial Engineer by training and holds a Bachelor of Engineering degree from the University of Pretoria Fanus led several large-scale system and business model implementations in Santam before joining the claims operations in a line management role in 2009 Fanus fulﬁlled several roles in claims before he progressed to Executive Head of the claims operations in 2018. He was appointed as the CEO of SBS in 2023.

Darryl Grater is the Chief Growth Ofﬁcer at Discovery Insure & Vitality Drive International, driving new business growth, strategic p a r t n e

i s k management both locally and globally A Wits Business School and Harvard Business School graduate and FIISA Fellow, he brings deep expertise across multiple insurance functions, including claims, procurement, forensics, and business development Darryl as a past president of the Insurance Institute of Gauteng remains an active industry contributor, mentor, and thought leader, committed to shaping the future of insurance through innovation, collaboration, and customer & broker-centric strategies.

Barry is one of the leading actuaries in healthcare in South Africa He started his consulting practice in 2007 after his formative years at Discovery Health and co-founded Insight Actuaries & Consultants in 2014, growing Insight to be the largest healthcare actuarial consultancy in the country, expanding into new ﬁelds of practice locally and abroad during the 2020’s He is passionate about healthcare and wellness; and provides advice to a wide range of public and private healthcare role players on matters including strategy, analytics, and policy Barry has chaired the healthcare committee of the Actuarial Society of South Africa and led the ASSA COVID-19 working group for its ﬁrst two years. He received the ASSA presidential award for his contribution to the profession in 2021.

Alicia Narainsamy is a dynamic leader in the commercial insurance industry, specializing in AI- powered InsureTech solutions.

Her academic accolades include an MBA from Henley Business School, a PGDIP in Business Administration, and an MMDP from GIBS. Alicia was also a top 2 ﬁnalist in South Africa’s Insurance Apprentice 2016 where she returns as a guest judge on the seasons to support the program.

With over a decade of experience, she currently serves as Executive Head: Digital and AI Insurance Solutions in Specialist Business Alicia’s leadership is characterized by a profound understanding of complex insurance products and a commitment to innovative digital strategies. As the visionary behind an AI chatbot which aims to simplify insurance for brokers, Alicia also introduced a cyber SME solution, enabling small businesses to access critical insurance covers, and supports digital transformation in specialist liability

Alicia is passionate about empowering women and is actively working to establish a Women in InsureTech group in South Africa. Recognized as a thought leader, she promotes collaboration and innovation to ensure new product solutions in specialized lines of insurance.

Mrs. Patience Mashaire Marwiro is a seasoned insurance executive with over 25 years of experience in the insurance and reinsurance industry across Zimbabwe and Botswana. She currently serves as the Managing Director of Emeritus International Reinsurance Company Botswana,a position she has held since 2010.

Her leadership journey includes over 20 years in senior management, with deep expertise in underwriting, marketing, operations, risk management, compliance, and financial reporting. Mrs. Marwiro has also served on various boards for over 15 years, reflecting her strategic influence within the industry

A Chartered Insurer and Fellow of the Insurance Institute of South Africa, she holds an MSc in Risk Management and Insurance, an MBA, and multiple advanced insurance qualiﬁcations from IISA and the CII (UK). She is well versed in both Zimbabwean and Botswana regulatory frameworks and is passionate about driving operational excellence and sustainable growth.

Mrs. Marwiro is a respected ﬁgure in the African insurance space and actively contributes to industry development through her roles with organisations such as the Insurance Institute of Botswana (Vice President), the Short-Term Underwriters Association (Chairperson), and regional bodies like Organisation of Eastern and Southern African Insurers (OESAI) and African Insurers Organisation (AIO).

Selven manages the Digital Strategy across Africa and is also responsible for all Afﬁnity

commercial & consumer business) across South

development and implementation of the Digital Strategy across Africa, as well as the Growth Strategy across all segments within his division.

Selven’s career started in the Insurance Industry over 20 years ago and has spanned across multiple sectors within the Industry from Insurers, Brokers and BancAssurance, before joining Marsh in 2019.Selven has taken on many roles in the Insurance Industry, mostly linked to

Sales and Distribution. He was responsible for Intermediary Development at Santam, where the focus was on black broker development, digital enhancements, JVs and Acquisitions Selven was also responsible for setting up a start-up Insurance Company, which was a JV between Santam and PPS Group He was responsible for setting up the company across t

development, T.O.M, system development and sales & distribution.

Selven joined Marsh in 2019 and was responsible for the development and launch of an enhanced solution for the volume business (P/Lines and Commercial), underpinned by Technology and linked to behavioural analytics and rewards Selven is now focussing on implementing the Afﬁnity strategy into Africa to identify opportunities within existing clients, to enhance their value proposition, increase revenue and/or mitigate risks through Afﬁnity Solutions.

Selven has now taken on the additional role of implementing the Digital Strategy across the Africa region for Marsh. Selven is an Associate of the I I S A (A I I S A qualiﬁcation), has an Executive MBA from UCT and also a graduate from The INSEAD Business School in France. What does innovation mean for me? Innovation is about doing things differently through disruption. It is about making the environment uncomfortable, because that is when development and growth happens. The Value Proposition we provide at Marsh is underpinned by Innovation, so that clients feel and experience the difference, as we align to changing consumer behaviours.

Mohamed joined SCOR in January 2008 as the Managing Director NonLife, has spent the last seventeen years of a thirty-year career at SCOR, and is currently its CEO & Representative. Prior to joining SCOR, Mohamed was at Credit Guarantee, before moving on to Swiss Re Africa, and Absa Insurance Company He is a NonExecutive Director at SAIA, and a Director of SCOR Africa Limited Mohamed holds a BCom from the University of the Witwatersrand (Wits), and an MBA from the Gordon Institute of Business Science (GIBS). He prioritises activities aimed at closing the Protection Gap, and actively contributes to projects and products that seek to do so He was a member of a team at SCOR that has introduced the ﬁrst insurance product to market, protecting investments in Nature Restoration.

Keith Sabilika is a Senior Fintech Specialist at the FSCA South Africa, where he is responsible for the ongoing monitoring, research, and assessment of technological trends and innovations. Keith is actively involved in the Intergovernmental Fintech Working Group (IFWG) and other local and international working groups; placing him is at the forefront of ﬁntech innovation He holds a Master of Commerce degree from Rhodes University. As a frequent speaker at ﬁntech conferences,Keith is dedicated to advancing technological innovation while ensuring market integrity and consumer protection.

Christian is a driven and strategic thinker, pursuing his ﬁnal year at the University of the Witwatersrand (Wits). With a passion for climate risk innovation in insurance and ﬁnance, he has garnered international recognition, including a recent presentation at RISKWORLD in Chicago, showcasing research on climate-induced risks.

B a l a n c i n g a c a d e m i c e x c e l l e n c e w i t h entrepreneurial ventures, Christian has been selected to represent Wits in the prestigious 2025 CFA Research Challenge and has achieved Top 8 ﬁnalist status in the global Spencer-RIMS Student Risk Management Challenge.

Evans Chidza is a ﬁnal year student at the University of The Witwatersrand.His intrigue for risk mitigation led him to perusing a degree in Insurance and Risk Management and a passion to make his class work practical has brought a myriad of opportunities along with that. He represented Wits team Risk Takers at Risk World 2025 Chicago, for the presentation of the teams Climate induced Risk Report that ranked in the Top 8 globally He also currently working as in intern at Carmague in their Directors’ & Ofﬁcers’ Liability division. Such experiences and many more have etched him out as a future leader in the Insurance and Risk Management Industry

Tshepo Edwin Qhobosheane is a final-year BCom student at Wits University, majoring in Law, Insurance & Risk Management and Human Resource Management.He serves in leadership roles across the School of Business Science, the School of Law, and the SRC, championing transformation and student development A Dean’s List achiever and obtained merit certificates for his majors, Edwin was part of the Wits team that placed in the top 8 globally at the Spencer Risk Management Challenge in Chicago He was also part of the top 3 Finalists of the AIOYIPs Africa Tertiary Competition and attended the 2025 AIO Conference in Addis Ababa. His experiences reflect strong skills in strategy,advocacy,risk analysis,and leadership

Tebogo Zikalala is a final-year Bcom student at Wits University majoring in Finance and Insurance. Her deep-rooted passion for finance fuels her interest in the evolving landscape of risk and insurance where strategic thinking meets real-world impact. She was part of the Wits Risk Takers team that represented the university at RiskWorld 2025 in Chicago, presenting a climate-induced risk report that ranked in the Top 8 globally She is also a proud member of the Golden Key Honour Society, recognized for academic excellence. Tebogo currently serves as Treasurer of the Wits School of Business Science Council and holds an executive role in the Wits Investment Society These experiences continue to shape her journey as a future leader in the finance, insurance,and risk management industry

Tristan Marot is a South African attorney and Senior Associate in Norton Rose Fulbright’s Insurance practice. He advises insurers and reinsurers on complex non-life claims, policy wordings, catastrophe losses and subrogated recoveries across Africa. Within the ﬁrm, Tristan helps shape generative-AI strategy through

NRF’s regional AI Taskforce and Global GenAI Management Committee, working with senior leadership on the various AI programmes within NRF and how best to responsibly deploy the ﬁrms’ selected tools; outside the ﬁrm, he draws on this knowledge to guide clients on responsible AI adoption.

Rhein is a Business Development Manager with Hollard Insure focusing on General Insurance, with experience in Technical Underwriting, Operations, Strategy and EQ driven leadership Proud IISA Member, 2024 Runner up The Insurance Apprentice, Mentor in IIG Roots and Wings Programme, Focused on driving strategic connections, sustainable strategy and believes that real impact starts with listening — and it always starts with a conversation.

Temwa Nyirenda is the Control Lead at Santam Broker Solutions and the 2024 winner of the Insurance Apprentice. An Associate Member of the Insurance Institute of South Africa (IISA) and Ambassador of Impact and Transformation for the Insurance Institute of Gauteng (IIG), Temwa brings a wealth of experience in commercial insurance, reinsurance, controls implementation,and project management.

Professor Vukosi Marivate is the ABSA Chair of Data Science at the University of Pretoria and cofounder of Lelapa Al, an African startup building Al tools for the continent. His research focuses on machine learning and natural language processing for low-resource African languages, and he is a founding member of the Deep Learning Indaba, Africa's leading grassroots Al movement At AIE 2025, Professor Marivate joins the panel "The Water Tank Advantage: Leveraging Data for Growth", bringing deep expertise in data science to explore how Al can strengthen Africa's insurance industry He will share insights on using data to improve risk modelling, customer understanding, and drive more inclusive,responsive insurance solutions.

Mandy Wiener is one of South Africa's most respected journalists and authors, celebrated for her credibility and incisive storytelling. She currently hosts The Midday Report on 702 and Cape Talk, writes a weekly column for EWN, and has authored several award-winning and bestselling books.Her career began at RAU Radio, later progressing through roles at Eyewitness News and News24, where she specialized in investigative reporting and legal journalism Mandy's fearless reporting has exposed the criminal underworld and earned her numerous accolades, including multiple Vodacom 'Journalist of the Year' awards, the CNN African Radio Journalist of the Year, and SA Radio Awards for The Midday Report.An inﬂuential voice on social media with hundreds of thousands of followers across various platforms, Mandy pioneered live courtroom reporting on Twitter, further solidifying her reputation as one of South Africa's leading journalists. Her literary achievements include Killing Kebble, Ministry of Crime, and The Whistleblowers, which advocates for protecting those who speak truth to power.As a sought-after keynote speaker and media trainer, Mandy has guided hundreds of executives on navigating interviews and maximizing media opportunities.She is mother to Sam and Ruby, has an untreatable obsession with padel, loves to walk in the Wilds with her dogs and colour codes her home library

Brent Lindeque and Mandy Wiener will open DAY TWO of AIE2025 with an inspiring address on the theme "Change the Narrative and Make Things Better " Brent Lindeque, founder of Good Things Guy, is known for using positivity nge, hing

Renowned South African media professional and entrepreneur, Tumelo Mothotoane, will serve as the esteemed coference facilitator for AIE2025, scheduled from July 27 to 30 at Sun City or Virtual/Online. With over 13 years of experience in broadcasting, Tumelo has been facilitating and driving pertinent discussions at this premier event since 2022, earning her continuous support and a conference highlight. At AIE 2025, she will agian collaborate with distinguished speakers and panelists to explore critical topics impa

Guided by the philosophy of Ubuntu,"we are because you are," Workerslife Group was established in 1996. The company was founded to defend the rights of workers and provide them with thesecurity of insurance for a brighter futurefor their families and dependents. And,our aim has evolved to protecting all South Africans from ﬁnancial challenges and inspire them to take control of their ﬁnancial future.

Workerslife Group is a 100% black-owned insurance company with both long-term and short-term licences. Our vision is to be the leading Afro-centricfinancial services provider in Africa,delivering solutions that are uniquelyAfrican, for Africans, by Africans Weexist to create sustainable stakeholder value through innovative and diversified/insurance and financial solutions. With 21 branches across South Africa,Workerslife Group employs more than250 individuals dedicated to offering quality investment, life and non-life products tailored to the needs of theSouth Africa workforce.

Our mission is to provide access todiversified insurance products andservices that are innovative, simple, and flexible, designed specifically for workers by workers Dedicated to protectingindividuals, families, and businessesfrom life's uncertainties. With a strong commitment to excellence and customer satisfaction, we have established ourselves as a trusted partner for those seeking reliable and personalized insurance coverage.

Keep in touch www.workerslife.co.za, as well as on our social media platforms, Facebook and LinkedIn For direct communication, you can call us at 0861 520 520 or email us atinfo@workerslife.co.za.At Workerslife,we value your feedback and insights.

Santam is the leading short-term insurer in South Africa, with a market share exceeding 22%. Our broad range of insurance solutions spans all areas of general insurance, encompassing personal, commercial, agricultural, and specialist markets, and is offered through a network of 2,700 intermediaries and direct channels. We have been offering insurance for almost 107 years, and over this time, we have made it our business to understand what is important to our clients and the risks they face.Our deep-rooted industry expertise,coupled with unmatched levels of technical knowledge and skills, enables us to help our clients understand and manage risks. When the unfortunate happens, we are there for our clients 24/7 and can put them in the same position they were before any loss occurred, paying out more claims than any other insurer At Santam, we believe that insurance has no value if clients cannot trust their insurer to be there in their hour of need. As such, in 2024 alone, we paid out claims to the value of R28.6 billion, the largest amount

Aon plc (NYSE: AON) exists to shape decisions for the better — to protect and enrich the lives of people around the world. Through actionable analytic insight, globally integrated Risk Capital and Human Capital expertise, and locally relevant solutions, our colleagues provide clients in over 120 countries with the clarity and conﬁdence to make better risk and people decisions that help protect and grow their businesses.

Discovery Insure, one of South Africa’s fastest-growing short-term insurance companies, is leading the way in insurance solutions with our state-of-the-art technology and innovations. We offer comprehensive car, home and travel insurance and are committed to creating a nation of great drivers and ensuring our clients are protected wherever they go The internationally recognised Vitality Drive programme, which rewards safe driving, sets us apart. We prioritise ﬁnding unique, innovative solutions for clients and ﬁnancial advisers.

Old Mutual Insure is South Africa’s oldest non-life insurer, with a legacy spanning over 180 years. We continue to partner with brokers to deliver a comprehensive range of insurance products and solutions tailored to personal, commercial, and corporate needs. Our offerings also extend to specialised sectors including agriculture, engineering, and marine. As a trusted brand, we remain committed to doing great things—protecting what matters most to our customers and putting them ﬁrst in everything we do Old Mutual Insure Limited is a licensed Financial Services Provider (FSP) and non-life insurer

Netstar, a leader in South Africa's vehicle-tracking and stolen-vehicle-recovery since 1994, provides innovative solutions for vehicle security and ﬂeet management. Serving over 2 million clients across South Africa, Australia, Malaysia, and Africa, our 24/7 service ensures safety, efﬁciency,and peace of mind with a recovery rate exceeding 90%.

Sapiens International Corporation (NASDAQ and TASE: SPNS) is a global leader in intelligent insurance SaaS-based software solutions. With Sapiens’ robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace. Our SaaS-based solutions help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers’ compensation, and life insurance, including reinsurance, ﬁnancial & compliance, data & analytics, digital, and decision management. Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative SaaS offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success.

The Insurance Sector Education and Training Authority (INSETA) is a public entity established in terms of the Skills Development Act (No 97 of 1998). As one of the 21 Sector Education and Training Authorities (SETAs) in South Africa, INSETA's primary mandate is to facilitate skills development within the insurance and related sectors. INSETA operates under the oversight of the Department of Higher Education and Training (DHET) and is committed to contributing to the National Skills Development Plan (NSDP) 2030.

Guardrisk is a leading insurer in commercial, corporate asset, and specialist lines. We offer innovative non-life cell captive and alternative risk transfer solutions, tailored to our clients’ needs. Visit www.guardrisk.co.za to ﬁnd out more.

Marsh is a leading global risk advisor with a strong presence across Africa, including South Africa, Malawi, Nigeria, Zambia, Namibia, Morocco, and Tunisia. Under the leadership of Spiros Fatouros, CEO of Marsh McLennan Africa, we empower our clients to thrive by leveraging our extensive expertise, innovative solutions, and a rich legacy spanning over 150 years. Our mission is to foster growth for our clients, colleagues, and communities by instilling the conﬁdence needed to navigate challenges. We strive to ﬁnd better ways to manage risk and create effective strategies for achieving optimal outcomes.At Marsh, we go beyond simply managing risk; we unlock rewards for our clients, our company, our colleagues, and the communities we serve. Connect with us on LinkedIn: https://za.linkedin.com/company/marsh-middle-east-and-africa

We created Elite Risk to help afﬂuent people take their insurance to the next level. Speciﬁcally, our mission is to sustain and grow the prosperity of our clients, their families, and the communities we serve. When Elite launched in 2018, we set out to differentiate ourselves by forging deep relationships with our intermediaries, offering a focused and differentiated service model, and possessing an intimate understanding of our clients and their challenges.

Sasria is the only non-life insurer that provides special risk cover to individuals and businesses that own assets in South Africa, as well as government entities. This is unique cover against risks such as civil commotion,public disorder,strikes,riots and terrorism.

ABSA Insurance is a leading and award winning insurer, offering a range of insurance products to individuals, families, and businesses. ABSA Insurance is committed to providing its customers with expertise, guidance, and innovative solutions to manage risk and achieve ﬁnancial stability ABSA Insurance is a trusted brand in the insurance industry, known for its reliability and customer-centric approach.

Infobip is a global cloud communications platform empowering businesses to build connected customer journeys Our single platform offers omnichannel engagement, identity, user authentication, and AI-powered contact center solutions. Established in 2006 by co-founders Silvio Kutić, Roberto Kutić, and Izabel Jelenić, Infobip's natively built technology reaches over seven billion mobile devices globally through 9,700+ connections,including 800+ direct operator links.

Europ Assistance South Africa, now 100% locally owned, delivers trusted emergency and everyday assistance solutions through an omni-channel approach. With over 40 years’ experience, we support insurers with value-added services across automotive, home & family, medical, legal, lifestyle & loyalty, and pet assistance. Our purpose is to provide fast, reliable support that turns distress into relief - anytime,anywhere.

Insurance is complicated.Your documents don’t have to be. Globally, 120+ insurers use GhostDraft to easily create compliant and hyper-personalised policy, claims, quotation and billing documents Our cloud-native platform empowers business, IT and legal to seamlessly collaborate on the design, development, review, testing and delivery of forms and customer communications. www.ghostdraft.co.za

Miway is a licenced non-life insurer and ﬁnancial services provider, offering customers a range of non-life insurance products including motor, household, homeowners, business insurance as well as liability cover. Our major shareholder is Santam, a blue-chip JSE-listed company, giving Miway enough ﬁnancial muscle and credibility to help build our unique brand identity

The Swiss Re Group is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. Founded in Zurich, Switzerland, in 1863, Swiss Re serves its clients through a network of around 70 offices globally This year, Swiss Re celebrates 75 years of presence in South Africa and of unwavering commitment to the African continent, providing life and health and property and casualty reinsurance through its offices in Cape Town and Johannesburg. Swiss Re Africa combines local and international expertise, blending in-depth market-specific knowledge with a global perspective.

At iTOO, we combine deep market insight with technical expertise to deliver standout insurance solutions. By understanding our clients and trends, we push boundaries and redeﬁne what’s possible. Partnering with over 1000 brokers across South Africa and select African regions, we offer 24/7/365 support. Our goal is to empower brokers with the tools they need to succeed. iTOO is where expertise meets a passionate insurance community—solving problems, realising visions, and turning risks into opportunities.

ApexU is a Broad-Based Black Economic Empowerment (B-BBEE) consulting and training ﬁrm that focuses on compliance and transformation. ApexU is a proud level 1 B-BBEE contributor with 15+ years of experience in the legislation and transformation space. ApexU is comprised of four businesses that fulﬁl a unique role within the transformation space, namely Apex Transformation Advisory,Apex Academy,CATALYSTAl and Pulse Afrika.

Munich Re is a leading global provider of reinsurance and insurance-related risk solutions. We are globally active and operate in all lines of the insurance business. Our tailor-made solutions and close proximity to our customers make Munich Re one of the world’s most sought-after risk partners for businesses and institutions. Munich Re Africa was established in 1968 and has been operating in South Africa for over 50 years. As one of the leading reinsurers within the African continent, we have supported the continent's markets for more than ﬁve decades, through change, growth, and complexity. Our knowledge runs deep, across Life and Non-Life, including treaty and facultative business, pricing, risk, and claims.With a central hub situated in Johannesburg, we serve our clients across sub-Saharan Africa with in-depth market knowledge and expertise across all classes.

Emeritus Reinsurance is a leading pan-African reinsurance company with decades of experience in the reinsurance industry The company provides innovative and comprehensive reinsurance solutions designed to give stakeholders peace of mind and ﬁnancial stability Emeritus Re’s geographical network ensures that the company has a deep understanding of diverse markets and risk classes.

Lloyd’s is the world’s leading insurance and reinsurance marketplace. Through the collective intelligence and risk-sharing expertise of the market’s underwriters and brokers, Lloyd’s helps to create a braver world. The Lloyd’s market provides the leadership and insight to anticipate and understand risk, and the knowledge to develop relevant, new and innovative forms of insurance for customers globally

LBIC and LBLIC are licensed insurance companies providing life and non-life insurance products exclusively to the South African agriculture sector We offer credit-life,crop and agri assets insurance solutions.

ICEYE generates near real-time flood intelligence through a combination of remote sensing satellites, observational ground truth, and third-party data sets. Unlike traditional flood modeling, we produce reliable and accurate analyses for South Africa (and globally), using real observation data instead of what-if projections. ICEYE’s SAR (Synthetic Aperture Radar) sensors are critical to this analysis, as they detect flooding day and night, regardless of weather conditions Complemented by our detailed data layers and summary reports, we provide a clear and concise view of the flood landscape to facilitate informed decision-making.

DGC Glass is a leading automotive glass repair and replacement company committed to delivering fast, reliable, and professional service nationwide.As a family-owned business, we pride ourselves on offering old-school customer care with modern efﬁciency Our expert technicians are fully mobile, providing convenient on-site ﬁtments backed by a workmanship warranty We work with insurers,brokers,and cash clients to ensure a seamless,stress-free.

Fidelity SecureDrive, the latest offering from Fidelity Security, is set to cause waves in the vehicle tracking and telematics market – a move that makes perfect sense for the country’s leaders in home security The partnership between Fidelity and global technology company Amber Connect combines world-class technology with a massive local South African footprint, along with offering high-tech devices that place an emphasis on insurance telematics, smart ﬂeet management and data insights.

SearchWorks is South Africa’s largest data aggregation platform, offering 170+ search types to provide instant insights into individuals, businesses, properties, and ﬁnancial records. VOCA is a compliance-driven solution designed to simplify FICA and regulatory requirements with automated risk monitoring and real-time alerts. With a focus on innovation, compliance, and accuracy,SW360 powers data-driven decisions.

In today's fast-paced digital payment world, businesses need partners who can keep up Pay@ offers seamless payment solutions that ﬁt right into daily ﬁnancial life. Starting in insurance and municipal sectors, we've grown into a top payment services provider, connecting both banked and underbanked individuals. We're innovators who understand customers want to transact their way That's why we blend advanced technology with traditional payment methods, ensuring our solutions are inclusive and accessible for everyone. We empower your customers to pay how they prefer,bridging the digital divide.

Root is an end-to-end digital insurance platform that enables you to launch new products and digital engagement channels fast. We package all the compliance, regulatory and reporting complexities behind easy-to-use APIs, allowing your team to focus on building great customer experiences.

The Root team is based in Green Point, Cape Town and is headed up by Charlotte Koep We believe that developers are the inventors and builders of the future. Making developers’ lives easier, which includes their ability to innovate,is fundamentally part of Root’s mission.

Europcar is one of South Africa’s leading car rental companies, offering reliable service backed by over four decades of experience. Part of the global Europcar network and owned by the Motus Group, it operates a ﬂeet of over 20,000 vehicles across 100 locations. Known for its quick and easy four-step online booking and 30-second key collection for Ready Service customers, Europcar delivers both efﬁciency and care—right down to the signature mint in the console. With a Level One B-BBEE rating and 15 consecutive wins as ‘Africa’s Leading Car Hire Company’, Europcar is moving your way

As a private fire brigade, the primary mission of FIRE OPS SA is rapid first response firefighting, ensuring immediate dispatch within 60 to 90 seconds to any location within our operational footprint (Gauteng, Bloemfontein, Durban). We deliver a comprehensive fire response solution designed to safeguard lives,protect assets,and minimize fire-related risks.Our target market is vast and includes all sectors, from residential, industrial, and commercial properties, remote deployments to construction sites, mines, estates, and specialized service environments. Our first response fire service is built with rapid response, efficiency, and expertise at the forefront, providing clients with immediate intervention to contain and manage fires before they escalate.We utilize advanced firefighting equipment and highly trained professionals to respond effectively to emergencies, reducing potential damage and downtime. By combining rapid first response with proactive risk mitigation strategies, FIRE OPS SA provides a reliable and professional fire service solution tailored to diverse industries and operational environments.

ISB Optimus is a leading management consulting ﬁrm headquartered in Centurion, South Africa, with a growing presence across the continent. We specialise in business optimisation, digital transformation, and governance, risk, and compliance (GRC), serving clients in highly regulated and process-intensive industries such as ﬁnancial services, insurance, supply chain, manufacturing, mining,and public sector

Sapiens is a global leader in intelligent insurance SaaS-based software solutions. Sapiens’ robust platform, customer-driven partnerships, and rich ecosystem empower insurers to future-proof their organizations and achieve operational excellence in a rapidly changing marketplace.

A Microsoft Top 100 Partner and the recipient of many prestigious industry analyst awards, Our SaaS solutions help insurers harness the power of AI and advanced automation to support core solutions for short-term and life insurance including reinsurance, data & analytics, digital, and decision management. Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success.

Established in 1997, Milpark Education is one of South Africa’s pioneering private higher education providers. Registered with the Department of Higher Education, our qualifications are accredited by the Council on Higher Education and registered on the National Qualifications Framework. We offer flexible online learning options, including Distance Learning, Distance Learning Online, and Online Short Courses. Our students include working professionals, first-time students, and career changers. We also partner with corporates for staff training and development. Milpark provides a supportive,empowering environment to help every student achieve their goals—and beyond.

Genasys is a leading provider of cloud-based insurance policy administration software with over 25 years’ experience. Trusted by insurers, UMAs and brokers globally, our award-winning platform supports full policy, billing and claims management.Built with best-in-class APIs, no-code tools and a single customer view, Genasys delivers fast product launches, optimised processes, and ﬂexible integrations to help clients innovate and scale with ease.

2Cana Solutions is dedicated to crafting cutting-edge insurance software. We take pride in delivering market-leading insurance software that meets the dynamic needs of our clients. Our reputation is built by providing high-quality, cost-effective business solutions that drives customer success Our ﬂagship software solution, the Holistic Insurance Platform (HiP), empowers organizations to effortlessly manage your administration requirements in a single solution. With HiP you can swiftly adapt to market changes, ensure regulatory compliance, and introduce innovative products and services that set you apart. With us, you gain more than just software; you gain a trusted partner committed to your success.

CloudCover is JMR’s comprehensive cloud-based insurance administration solution that supports the full end-to-end policy lifecycle—from quoting and onboarding to claims and termination.Highly conﬁgurable and user-friendly, it enables rapid product launches and adapts quickly to regulatory changes CloudCover automates processes to reduce manual errors, supports multiple distribution channels, and includes integrated document management and communications. It caters to all lines of business, including reinsurance, on a single platform. With API integration, seamless third-party connectivity is ensured. Scalable and regularly enhanced with client-driven updates,CloudCover empowers insurers to stay agile and competitive in a dynamic market.

My Glass is a nationwide windscreen replacement and building glass repair service where our mobile units come to you. We offer an emergency window repair service where our My Glass mobile units will come to a location and a time that suits you. Our easy to use ﬁtment booking technology makes repairing or replacing your glass simple and hassle free.

Psycho Bunny, the bold New York menswear brand known for its iconic bunny logo, premium quality, and rebellious style, has officially landed in South Africa. Fusing classic craftsmanship with a modern edge, Psycho Bunny offers standout polos, tees, and accessories made from luxe materials and finished with signature detail. South African shoppers can now experience the brand’s vibrant energy and unique style firsthand Explore a collection that celebrates individuality and excellence—welcome to Psycho Bunny South Africa, where bold meets refined and fashion makes a statement.

SSP Worldwide is a global provider of general insurance software, supporting over 700 customers in more than 40 countries. With over 40 years of industry experience, we offer scalable, reliable solutions to insurers and UMAs, helping them to stay competitive and meet the evolving needs of their customers. From startups and niche providers to enterprise-scale implementations, our ﬂexible technology platform is built to handle the complexity of today’s insurance landscape.

Refined branding timeless identity

Kangelo is a black owned company that provides branding & printing solutions to assist clients establish a strong, consistent and memorable brand presence across all touch points.Livhus ConsultingA black owned company that was registered in 2010.This company provides ﬁnacial consulting services designed to empower individuals and communities through sewing,Tshivenda traditional attire,arts and cultural initiatives.

Livhus Consulting is a black owned company that was registered in 2010.This company provides finacial consulting services designed to empower individuals and communities through sewing, Tshivenda traditional attire, arts and cultural initiatives. Livhus Consulting provides clients with customized solutions tailored to their specific needs. We offer services such as business advising, financial management solutions, tax advisory, training, and empowerment to initiatives that equip clients with essential business skills and knowledge

Earnix is the premier provider of mission-critical, cloud-based intelligent decisioning across pricing, rating, underwriting, and product personalization.These fully-integrated solutions provide ultra-fast ROI and are designed to transform how global insurers and banks are run by unlocking value across all facets of the business. Earnix has been innovating for insurers and banks since 2001 with customers in over 35 countries across six continents and ofﬁces in the Americas, Europe, Asia Paciﬁc,and Israel.

Established in 1996, Botswana Accountancy College (BAC) is a joint venture between the Ministry of Finance, Debswana Diamond Company, and the Botswana Institute of Accountants. With campuses in Gaborone and Francistown, BAC offers top-quality tertiary education in ﬁelds such as accounting, ﬁnance, computing, business, hospitality, taxation, and insurance. Over the past 20+ years, BAC has empowered more than 20,000 students through full-time and short-term courses.

As a centre of excellence in Southern Africa, BAC is committed to developing the next generation of leaders by equipping them with the skills and knowledge needed to create lasting impact.

Established in 2002, The Glass Group has grown from a sole proprietorship to a nationwide PTY (LTD) company with Level 1 B-BBEE compliance. Now backed by a black venture capitalist, we offer top-quality glass solutions at competitive prices. Our mobile fitment units meet international standards, and our skilled technicians use modern bonding and repair techniques. We’re not supplier-dependent and have a dedicated claims department with automated systems for efficiency With airport-style screens to handle high volumes, we deliver fast, reliable service across South Africa—ensuring the best fit,wherever you are.

SMD is South Africa’s leading salvage auction and asset disposal company, trusted by major insurers for over 30 years. We specialize in transparent, secure, and efﬁcient recovery and sale of accident-damaged and stolen-recovered vehicles. Through advanced digital auction platforms and nationwide storage facilities, we help insurers maximize asset recovery value while serving dealers, rebuilders, and private buyers. Our commitment to innovation, compliance, and customer service makes SMD the preferred partner for the insurance industry’s salvage and disposal needs.

MI Group, established in 2009, is a South African-based, tech-led innovator building Pan-Africanready solutions for smart distribution in the ﬁnancial services sector We design inclusive, compliance-driven products through our innovation hub, build them under MI TechnoVate, and distribute via MI FinTech Solutions. Our ﬂagship platforms, MI Insights, MI Pay and MI Analytix enable end-to-end digital distribution across the insurance value chain, from onboarding, claims, compliance management, client engagement, and performance intelligence With digital onboarding, smart claims processing, and executive dashboards, we empower providers to scale impact. Our Results as a Service (RaaS) model ensures every journey is customer-led and outcomedriven.

The Insurance Sector Education and Training Authority (INSETA) is a public entity established in terms of the Skills Development Act (No. 97 of 1998). As one of the 21 Sector Education and Training Authorities (SETAs) in South Africa, INSETA's primary mandate is to facilitate skills development within the insurance and related sectors. INSETA operates under the oversight of the Department of Higher Education and Training (DHET) and is committed to contributing to the National Skills Development Plan (NSDP) 2030.

Origin Fintech is transforming the ﬁnancial landscape with our comprehensive suite of solutions, including our innovative Rocket Insurtech platform. Designed to manage the full insurance value chain, Rocket enables businesses to launch new insurance products rapidly while reducing administration costs. Our technology supports direct-to-consumer and agent/broker channels, providing exceptional value across all platforms. In addition to our insurtech offerings, we specialise in wallet solutions, banking as a service, and disbursements. Our SaaS platforms equip startups and established companies with the necessary technology to develop, launch, and expand their ﬁnancial product offerings seamlessly.

Insurance is complicated.Your documents don’t have to be. Globally, 120+ insurers use GhostDraft to easily create compliant and hyper-personalised policy,claims,quotation and billing documents. Our cloud-native platform empowers business, IT and legal to seamlessly collaborate on the design, drafting, development, testing and delivery of insurance forms and customer communications. Visit www.ghostdraft.co.za to ﬁnd out more about the GhostDraft suite of document generation,automation and distribution tools - designed for insurers.

atWORK is a cloud-based CRM and practice management platform trusted by over 5,000 users across South Africa. Our short-term insurance solution, atSURE, makes it easy to manage quotes, claims, renewals, and reporting - all from one central system. With full access to client records, automated workflows, and built-in compliance, atWORK helps you deliver faster, smarter service. From independents to corporates, advice practices choose atWORK to simplify operations and grow with confidence. Visit our stand at AIE 2025 to start your free trial and unlock exclusive delegate-only benefits valid until 31 August 2025.

At the start of lockdown back in 2020, CN&CO Events hosted the very ﬁrst InsureTalk session. The goal was to ensure that industry professionals from the insurance industry can stay connected, be educated on the latest trends and in true CN&CO style be entertained at the same time. The event has grown exponentially over the past three years and has now become the go-to virtual conference where attendees can earn CPD hours whilst attending the event free of charge. Register on our CPD portal and earn CPD hours effortlessly and at no cost.

The Insurance Institute of South Africa (IISA) is a registered non-proﬁt organisation established in 1966 to advance the insurance industry locally and beyond. Its core focus is promoting knowledge, skills development, high ethical standards, and professionalism within the sector As the leading hub for insurance professionals in South Africa, IISA fosters continuous learning and growth. The institute maintains strong links with local and international bodies to ensure members stay up to date with global trends and best practices, helping to elevate the industry and support professionals in navigating its evolving landscape.

R556, Sun City, 0316

Tel: +27 (0)14 557 1000

Conference: King’s Ballroom

Exhibition: Warriors Hall and Seers Court 1 & 2

Golf: Garry Player Golf Course

Padel: The Net Set Padel Courts (Located at The Cascades, next to tennis courts)

Sport Prize-giving: Garry Player Country Club

Welcome Festival: Valley of the Waves

Send-off Soirée: The Sun City Superbowl Gala Dinner & Awards: The Sun City Superbowl

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Clodagh Da Paixao: +27 76 091 2167 registrations@africaninsuranceexchange.com

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Francois Joubert: +27 72 869 4005 francois@urbanmotion.co.za

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