EXECUTIVE SUMMARY SUMMARY

Contractual Issues & Amendments

There were no disputes or default notices issued.

One transgression was reported against performance standard 2: Maintenance following the failure of the Bendigo Clear Water storage Liner in February 2023. Toll reductions were applied

Contractual alleviations were applied during periods of free chlorination at Bendigo and Castlemaine

Management Systems

Veolia maintains seven management systems to guide activities and to enable demonstration of good practice.Three of these systems are certified with relevant ISO standards and accreditation was maintained.

Partnering Projects

Initiatives & Innovations

Veolia continued to partner with Coliban Water on the development and delivery of projects to ensure long term water security to the region is maintained:

● Free chlorination of Bendigo. Kyneton and Castlemaine Networks

● Water Security Project -Strathfieldsaye tanks design

● Public Use of Open Waterways Health BasedTarget project

● Bendigo WaterTreatment Plant Clear Water Storage Bypass (permanent)

● McCay Reservoir raw water bypass

● Bendigo WaterTreatment Plant Clear Water Storage Bypass (temporary)

Numerous initiatives were introduced during 2022/23 to improve and optimise performance. Other initiatives included

● Attendance and presentations at water industry conferences

● Trunk Water Main assessment project

● Net Zero Greenhouse Gas emissions