WOW Matters

Page 56

WOW Matters

Richard did a very nice job of painting the baseboards black in the basement and in the lobby. It has made the property look nice and clean. Thomas Adams, Resident since August 2007

I would like to give a special thanks to the office and maintenance staffs for being on point with my needs! I have a small problem that seems to come and go but we are in the works of fixing it and I hope I can once again amend the courteous staff by thanking them for always taking care of the problem. Shane Glombik, Resident since July 2011

I am a new resident and required the water heater be replaced and asked for a digital thermostat. I would like to say thanks for the quick turnaround on these requests. I am very pleased with the maintenance crew. Lydia Ornelas, Resident since May 2011

OUR RESIDENTS SAY IT BEST

I just wanted to say thank you to the Maintenance Staff. I put in a request yesterday afternoon concerning hornets and the fact that my daughter and I are allergic. The maintenance staff actually sprayed the area this morning! I truly appreciate that your staff so quickly resolved the situation! Thank you! Jeannine Blair, Resident since July 2006

Jason did an excellent job with my recent maintenance issue. He was courteous, professional and friendly and went out of his way to fix the problem and make sure it wouldn’t break again. He is an asset to The Landings of Brentwood. Julia Jill King, Resident since April 2006

I just want to say thank you to everyone who works here at The Landings. I just moved in recently, and the moving process went so smoothly! Also, when I drive to and from my new home now, I feel so blessed to live in such a beautiful place. Thank you all! I love my new home! Hillary Hirst, Resident since May 2011

Thanks for the quick action on the graffiti on the front sign. I have to say, the response times on the maintenance is awesome. Thanks so much!

Thank you for addressing the ant problem in my apartment. I haven’t seen a single ant since Jason Fusciardi stopped by and sprayed the complete outside of the apartment. I appreciate the speed and attention to detail in this work order.

Arron Diaz, Resident since July 2011

Mitchell Walker, Resident since October 2010

We have lived on the 21st floor of The Enclave for the past two years and enjoy the lifestyle high-rise living provides us. I travel a great deal on business and know my apartment is secure when I return home from a trip. I also know my significant other is safe once she enters the building and that our cars are secure in the parking garage. The staffs are top notch and very responsive to our needs. Our apartment is bright, airy and the view is spectacular.

I would like to compliment Carrie for her prompt attention to my last minute request to get my carpets cleaned. I called the latter part of Tuesday afternoon and inquired if my carpets could be cleaned the next day as they are only done on Wednesdays. Carrie contacted the appropriate person to make that happen!

Rog Beaudro, Resident since March 2009

Michele Mendenhall, Resident since October 2008

I love Enclave’s scenic views.

Thanks for taking care of maintenance requests so quickly. It’s appreciated.

Leticia Hernandez, Resident since October 2011

Siblyl White, Resident since April 2010

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