The construction of the units is excellent, but your biggest strength is your staff. They have been so friendly and have gone further than any other apartment staff I've dealt with. They are very professional and have been excellent in answering any questions Iâ€™ve had. This went beyond move-in day. On a Saturday afternoon a couple of weeks after moving in, one of my neighbors was playing his stereo VERY loudly. I tried blowing it off but decided to at least write an email through your online system asking for any guidance on what could be done. Within ten minutes of sending the email I received a phone call. I was informed that there is a specific noise policy they do enforce and was told the best way to handle that situation. The staff at every other apartment complex I've lived at wouldn't have worried about an email complaint until the next business day, and would basically have told me that I am on my own when it comes to noisy neighbors. - Charles Teel, West End Lodge Apartments, Resident since October 2014
I have been very impressed with the staff, the community, and my apartment. I am very excited and happy with my decision to move into Riverstone. Elizabeth was extremely understanding and patient with me throughout the entire process. All of the staff I have come in contact with have been very courteous and professional at the same time. Everybody has made it a point to make me feel welcome, and I do! - Justin Payne, Riverstone Apartments, Resident since October 2014
I found these apartments through an apartment leasing company. These were actually the first apartments they showed me and I instantly fell in love. The management is very helpful and made this move so easy. When my move-in date finally came and I picked up my keys, the woman from the office came upstairs with me just to make sure everything was perfect before I started moving my things in. They also had complementary pasta with plates, sauce, and a little bottle of wine, not to mention paper towels and toilet paper. I've never had such an amazing experience with any apartment complex. The people that live here are also so friendly. I get emails anytime anything is broken or is being fixed. Also a plus. I absolutely love this place! - Ashley Martinez, Zang Triangle Apartments, Resident since April 2015
I love living at Villa Lago! When I first toured the apartment, I knew this was the place for me. The office staff has been nothing but helpful. The community is well kept, and my apartment was perfect upon move-in. The complex has wonderful amenities. The price is competitive with the surrounding areas given all Villa Lago has to offer. I would recommend this community to any of my friends, and after having come to visit, they don't need any convincing! - Ashley Spencer, Villa Lago Apartments, Resident since March 2015
Published on Feb 5, 2016
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