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Customer Service Values As part of our pursuit of our Service Vision, we are committed to our Service Values and realize that achieving Customer Service Excellence depends on our ability to consistently deliver these values in every customer interaction.

I love the Customer Service Values! They help to guide us as we interact wih our residents.

- jdv

I appreciate that Venterra goes above and beyond to make its employees feel valued. I also appreciate the extensive process they go to hire employees providing a well-developed team. One of my favorite things about Venterra is the WOW program. I love being able to step up and do something special for residents when they need it the most, or when they least expect it. I love Venterra’s values and all they stand for. These qualities really make Venterra a great place to work.� - Anonymous Employee Experience Survey Response Dallas/Tennessee Region 9


WOW Matters, The Venterra Experience, 7th Edition