SERVICE PROMISES [SIMPLE] we make every encounter easy and convenient. [CLEAN] we keep our properties clean and inviting. [FUN] we provide a fun and social atmosphere. [WORKING] we are the industry leader in reliable apartment features and amenities. [EXCEPTIONAL] we go above and beyond to create memorable experiences.
A simple leasing experience; clean apartments; fun atmosphere; working harder and smarter; and an exceptional customer service – these make the resident’s experience 100% better!
MARIED ALEMAN
Experience Maker, Better Living Manager Links at Windsor Parke
Our promises are important to our residents because they can be the deciding factor when choosing a community. Our promises become an expectation that our residents cannot live without.
STEPHANIE BURNS
Experience Leader, Community Manager Estancia at Morningstar
They are important because it’s not just what we promise; it’s who we are. It’s what sets us apart from other organizations. We strive hard to keep our promises, and that is the reason why we have residents that come back to Venterra, or stay with us for years.
PRIYANKA SEQUEIRA
WE ARE VENTERRA
Experience Maker, Better Living Consultant Ventana
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THE VENTERRA EXPERIENCE
Our customer service promises are very important to our residents because these are the promises they are seeking out in a community. They keep them with us, bring them back to us, and make them want to refer their friends and family to us as well!
ROSE LISLE Experience Maker, Better Living Consultant The Phoenix
Great customer service is something, as a customer, you expect when you spend your hard earned money to live at an apartment community, but it is not something you always get. However, when you do, you don’t take it for granted. It creates value in a community, and customers will always continue to spend their money on something they feel is valuable.
DUSTIN CRANDALL Experience Maker, Better Living Manager Apex West Midtown