Vision and Values. OUR 7 CORE VALUES DEFINE OUR ORGANIZATION AND HAVE DONE SO FROM THE DAY THE COMPANY WAS FOUNDED.
Honesty and Integrity- The highest standard of Integrity and Honesty will permeate all of our actions. Humility- We are
always learning. We will not allow personal or corporate arrogance to get in the way of progress and success. Never-ending Pursuit of Excellence- We take pride in what we do and our pursuit of a "Better Way" never ends. We have an intense sense of urgency in everything we do. Candor and Openness- We will respectfully tell each other the truth; both the good and the bad. Politics will not be allowed to get in the way of our pursuit of excellence. Unparalleled Service Excellence- We aim to be the standard of service excellence against which others measure themselves in our industry. Team First- While we encourage and reward individual achievements, we make team success a priority. We will make personal sacrifices to ensure the team succeeds. Prudent Cost Management- We will make careful and sensible valuebased decisions about all money and other resources entrusted to us
VALUES POSTER Core Values Posters are displayed in every one of our offices. VISION Create an enduring environment where honesty, integrity, respect and humility flourish in the never ending pursuit of excellence.
98% of employees agree with the statement “I understand the company’s values”.
SUCCESS Our success is rooted in our Core Values - values that define who we are and how we conduct ourselves. It is the bond that ties us together and gives our organization strength. BUSINESS CARDS & NAME BADGES Our Core Values are on the back of all employee business cards and name badges.
Shawna Cihat Regional Manager
Stephanie Bruce Regional Manager
Maitina Morrissey Sr. Regional Manager
94% of employees agree with the statement “I know management’s vision for the future.”
To serve as a constant reminder of the importance of our company values, our employees are given Values Wallet Cards.
LISSA MAY SR. REGIONAL MANAGER
JENNIFER MCFADDEN REGIONAL MANAGER
SERVICE PROMISES Underlying our service promise is commitment of caring. We appreciate our residents and want to thank you for choosing Venterra by providing an environment where you are surrounded by people who care for you and want to improve the quality of your life. Simple—We make every encounter easy and convenient. Clean—We keep our properties clean and inviting. Fun—We provide a fun and social atmosphere. Working—We are the industry leader in reliable apartment features and amenities. Exceptional—We go above and beyond to create memorable experiences.