Empowering Our Community Through Connections
In this issue you will find vendors and supplier partners who are eager to help landscaping (see Brake (see Consumer Collections page13) to new pool furniture (see (see Chapman Interior
Our mission is to help make connections that make a difference in your world. There is nothing better for your business than
We hope that you find just the right supplier for your next project in our latest issue.
We thank you for your continued support.
Best wishes on a successful year!
Michael & Brooks Peterson,
YOU CAN'T AFFORD NOT TO BE A MEMBER OF SLAA. WHY, YOU ASK?
OUR MISSION
The St. Louis Apartment Association was chartered in 1976 for the purpose of advancing the general welfare of the multifamily housing industry in the Metropolitan St. Louis area.
resources
When you join SLAA, you become a member of the National Apartment Association (NAA) and the Missouri Apartment Association (MAA)
Fair Housing, Customer Service, Maintenance Troubleshooting, Landlord Tenant Law & more! advocacy
Promoting the enactment and enforcement of local, state, and federal laws and regulations beneficial to the multi-housing industry and free enterprise.
Products & services SLAA offers educational seminars that benefit the multifamily industry, including topics such as -
Over 200 supplier partners that provide a product or service to the multifamily industry. Visit us @ slaa.org or call us a 314.205.8844
STAY AHEAD WITH FIBER: FUTURE-PROOF
YOUR PROPERTY
Today's renters expect fast, reliable internet as a necessity-not a luxury. With streaming, remote work, and smart home technology dominating daily life, outdated cable packages just don't cut it anymore.
At i3 Broadband, we retrofit properties with 100% fiber-optic internet, helping owners increase revenue, boost occupancy, and attract high-quality residents. Internet is now a utility that can be bundled into rent, creating a new revenue stream while providing a service residents demand. Reliable, high-speed internet makes properties more desirable, improves occupancy rates, and enhances resident satisfaction, leading to stronger lease renewals and positive reviews.
(i, Broadband·� Hereforyou
If your property is currently under contract with another provider, now is the time to explore your options. i3 Broadband offers customized solutions to ensure a seamless transition when the time comes.
Now is the time to take action. Stay ahead of the competition and position your community for long- term success with a fiber upgrade. Contact us today to explore your options and futureproof your property.
"Todays Residents Expect High-Speed Internet Like They Do Running Water -Is Your Property Keeping Up?"
i3 partners with property management and ownership to deliver customized fiber optic connectivity solutions that will prepare your property for the future.
Balancing Budgets and Paws: Cost-Effective Dog Parks for Multifamily Communities
As the demand for pet-friendly amenities continues to rise, dog parks have become a hallmark of competitive multifamily communities. For residents, they’re more than just a convenience—they’re a deciding factor in where to live and, just as importantly, where to renew. But for property managers, these spaces come with challenges, particularly in development, repair, and maintenance.
With net operating income (NOI) under constant scrutiny, property managers must deliver high-quality amenities while keeping costs in check. A dog park, while beloved by residents and their pets, requires careful planning to ensure it supports resident retention without becoming a financial burden.
The Cost of Development
Choosing a site, accounting for drainage, and selecting durable materials all influence the initial investment. Property managers need to balance functionality with affordability to create a space that meets residents’ needs while protecting your bottom line.
Materials are critical. All-grass areas can result in higher repair and maintenance costs over time as heavy use turns them into mud. Gravel often leads to frequent replacement and higher cleaning expenses due to dust and tracking. Innovations like hybrid turf offer an attractive alternative, combining the natural benefits of grass with fortified durability. These surfaces save money over the long term through reduced repairs and maintenance.
Maintenance: An Ongoing Commitment
Maintenance is where the true costs of a dog park often emerge. Without proper upkeep, even well-designed spaces can become eyesores, driving dissatisfaction rather than retention.
Rising labor costs compound the challenge. Multifamily properties face growing competition for skilled maintenance staff. Low-maintenance solutions, like surfaces designed to reinforce the ground and protect against wear, can alleviate these demands, freeing up staff for other tasks.
Additionally, poorly maintained parks often create problems across the property. When dog owners find the park unsatisfactory, they may allow pets to relieve themselves in common areas instead. This not only impacts curb appeal but also increases cleanup demands in unintended areas.
A well-maintained dog park encourages responsible pet ownership, keeping waste confined to one manageable area and reducing messes elsewhere.
Repairs and Unexpected Costs
Dog parks are particularly vulnerable to wear and tear due to heavy use. Digging, running, and weather conditions all take their toll on park surfaces. Materials that aren’t resilient can lead to frequent and costly repairs, creating ongoing challenges for property managers.
Investing in durable, easy-to-clean surfaces can significantly reduce repair expenses. Hybrid turf, for instance, resists digging and protects the ground, extending the park’s lifespan and minimizing disruptions to residents.
The Business Case for Smart Investments
For multifamily property managers, every decision ties back to NOI. Amenities that attract and retain residents are invaluable but must do so without straining the budget. A thoughtfully designed dog park can positively impact resident satisfaction and retention, reducing turnover costs, minimizing vacancies, and stabilizing NOI.
The benefits of a well-maintained dog park go beyond resident happiness. Cleaner buildings, fewer landscaping repairs, and a stronger community reputation all enhance the property’s competitive edge.
Finding the Right Balance
In today’s cost-conscious environment, a successful dog park balances upfront investments with long-term savings. Durable materials, smart designs that promote responsible pet use, and strategies to minimize labor demands all contribute to an amenity that delivers value for both residents and property owners.
By approaching dog park development with an eye toward durability, efficiency, and resident satisfaction, multifamily properties can create spaces that delight tenants while protecting the bottom line. A great dog park isn’t just an amenity—it’s an investment in a community that works for everyone, on two legs or four.
C.Bennett provides the maintenance products and resources you need to keep your multifamily properties running smoothly. Since 1980 we have been the one stop shop for property owners.
Certified Professionals
For many years, our customers have given us the seal of approval for exceeding their expectations. They know that they can trust in our company technicians who are the very best in the business.
Quality Guarantee
At CBennett Premium Building Supplies, every product is designed for your needs. You deserve the best home goods and that’s all you’ll find here!
Luxury Brands
Our store is a place where you can find items that meet the highest standards for quality and reliability. You’ll also find pieces with great style, timeless appeal, and very low maintenance costs –all of which will fit nicely into your home decor!
APPLIANCES
We are here to help bring that vision into reality, so come on over, we have everything from small appliances all the way up to custom-built kitchens ready for installation or remodeling by our professional team members.
YOUR ONE STOP SHOP
FOR ALL YOUR MULTI-FAMILY PROPERTY NEEDS! SALES • SERVICE • INSTALLATION
SHELVING AND CLOSETS
Whether you’re looking to save on space or maximize it, our system can be customized just right for where and how you store things.
FIREPLACES
The highest quality fireplaces whether it’s wood-burning or gas logs.
SHOWER GLASS AND DOORS
We custom build each door to fit the space and design, so you get a beautiful product that will last for years.
MIRRORS
You’re not limited to just one design, you can choose from beveled frames or framed pieces in various sizes that will make the perfect addition to your home!
OUTDOOR LIVING
Gas grills for perfect cookouts or firepits that are great for an evening party with friends.
Eliminate P
Re-invest in your business with Buyer's Choice
We offer a way to eliminate most of the cost associated with accepting credit card payments.
No longer need to burden the expense of accepting credit cards.
With Buyer's Choice, accept all forms of payments, including contactless and virtual, with easy-to-use equipment.
Buyer's Choice offers transparent monthly pricing, daily discounting, and next-day funding.*
* Next-day funding dependent on merchant batch timing
Eliminate most of the cost associated with accepting credit cards.
Delegate the headache of chasing delinquencies to the professionals. With CCM stepping in as soon as 15 days from moveout, you'll boost your chances of collectability and liberate your valuable resources.
Elevating
Multifamily Residences
Pioneering Multifamily Renovations with a Decade of Expertise Specialized Expertise
We understand multifamily challenges, and delivers tailored solutions for enhanced value, aesthetics, and functionality.
We prioritize innovation, delivering modern, high-quality multifamily renovations that
From conceptualization and design to project management and construction, we o er a comprehensive suite of construction services meticulously crafted for multifamily endeavors:
Multifamily Renovations
Interior and Exterior Construction
Modern Kitchens and Bathrooms
Decks and Balconies
Framing and Drywall
Collaboration drives mutual success, combining your vision with our expertise for exceptional
Your Capital Project Supply Chain Partner
E ciently manage your Multifamily new builds and renovations with Fastrans Logistics. We specialize in seamless supply chain solutions, ensuring timely delivery of FF&E to meet your critical dates. Bene t from vendor coordination, cost-e ective shipping, e cient warehousing, and seamless installations.
Don’t Sacrifice Security for Convenience
By Carl Hanly, CAS, KeyTrak
Convenience is king. You can purchase groceries online and have them loaded into your trunk, order food from an app and have it delivered to your doorstep, and choose from hundreds of movies or TV shows to stream on demand. These things, once considered luxuries, are now a normal way of life.
In fact, a survey by YouGov America revealed that convenience has become so important to U.S. consumers that nearly a third prioritize functionality over security when choosing a mobile app. Does that sound strange? What if I told you that many multifamily communities are also choosing convenience over security with the way they manage door access? There are two major culprits: master keys and smart locks.
Are your master keys mastering you?
Multifamily communities have been using master keys for as long as most of us have been alive. It’s easy to understand why. One of the main benefits of master lock systems is users don’t have to carry as many keys. In one sense, employees save time by not having to juggle multiple keys.
But efficiency isn’t the only factor to consider. If someone forgets to update your key log, how do you know exactly who has checked out keys, when, and why? If a key goes missing, how much time (and money) will you waste searching for that key and rekeying locks? More important, what — or who — will be at risk?
Are your smart locks outsmarting you?
Smart locks seem like a win-win solution for both residents and on-site staff. Residents can easily unlock their doors with codes, fobs, or their smartphones. Property managers can reduce liability by tracking which employees have accessed each apartment and when. They can even offer self-guided tours to prospects.
The issue is when there’s a power outage, software glitch, or security breach. Some systems offer the option to use traditional metal keys as backups in these situations. However, if the property doesn’t secure these physical keys, that’s a liability risk.
Even if the system is 100 percent keyless, many come with security tokens such as key fobs or cards. Programming these tokens is time-consuming, which has led some apartment communities to program master versions. This practice is no different from using master keys. Just as you shouldn’t leave metal keys laying around in an easily accessible location, you don’t want to leave preprogrammed fobs or cards unsecured.
Balance Is Key
The one thing master keys and electronic locks have in common is both are convenient for their users, but security suffers. This places more risk on apartment investors, property owners, and management companies. On the other hand, if the property keys are locked down like Fort Knox, there’s little convenience, and productivity decreases.
The solution is to balance security and convenience. Electronic key control systems provide that balance. All master keys, backup keys, and fobs or access cards can be secured inside a metal drawer only authorized users can access. The system automatically records when a key is removed, which eliminates the hassle of filling out a manual access log and reduces the likelihood of human error.
Like any technology, key control systems can be as simple or complicated as you make them. The secret to maximizing security without affecting user friendliness is to ensure the system is installed correctly, set up features and reports appropriate for your business, and train your employees on how to use the system. The right technology partner will walk you through all these steps.
Don’t sacrifice security for simplicity. To improve your key security, visit keytrak.com/louisiana
Our mission is to create a timeless space you love. Whether classic or contemporary, across a vast ray of styles, Sharon Chapman Design brings balance to colors, textures, and lighting to create a space that reflects our clients’ personalities and suits their design needs. We take each and every project very personally.
common
Multi-Family Vendors.
Since 2011 Vendor Guide and VendorGuideOnline, we continue to specialize in connecting businesses like yours with a vast Property Management audience actively seeking the services and products you offer. Here's why advertising with us is a smart move:
1.Targeted Audience: Our platform attracts a diverse and engaged user base specifically looking for reliable vendors. Your advertisements will reach potential customers who are already interested in what you provide, increasing the likelihood of conversions.
2.Cost-Effective Marketing: Compared to traditional advertising channels, Vendor Guide offers competitive pricing models designed to fit various budgets. You can achieve maximum impact without breaking the bank.
3.Bid Requests: Send and receive bid requests from property managers and owners.
4.Support and Guidance: Our dedicated team of marketing experts is here to assist you every step of the way, ensuring your campaigns are set up for success and delivering the results you expect.
Don’t miss out on the opportunity to elevate your business with Vendor Guide and VendorGuideOnline.com. Let’s discuss how we can tailor an advertising package that aligns with your goals and maximizes your return on investment.
Where Property Managers Find Trusted Vendors, and Vendors Find Growth.
info@vendorguideonline.com
commercial group Your SP\CE. Our PASSION.
Helping You Craft the Perfect Space
Withover20 yearsofexperience, CNCCommercialGroup understandsyourproperty'sexactneeds. Weaimtocreatea pleasurablespaceforyourtenantswhileattractingnewoccupants.
Weestablishlastingrelationshipswithourclientstoconsistently introducethemtonewideasacrossvarious trends.
Offerings:
(0 Pool Furniture
(0 Adirondack Chairs (0 Dog Parks and more! (0 Fitness Equipment
(0 Firepits
61 Outdoor Games
St. Louis’s Newest Flooring Company -Design Source Flooring Has You Covered
Design Source Flooring is a full service flooring company focused on servicing the multi-family, senior living, military, and commercial markets. In addition to providing quality flooring and installation, Design Source Flooring offers painting services, making us your one-stop service provider.
Mission Statement
“Provide our customers with quality, value-conscious products, superior nextday installation and recycling services that will help families and improve their homes.”
We are a faith based, service-driven company, and our seven core values include the following:
• Excellent customer service
• Doing the “right” thing
• Respect for all people
• Taking care of our people
• Giving back
• Building strong relationships
• Entrepreneurial spirit
Design Source Flooring is a part of Carpet America Recovery Effort. We have been committed to recycling post consumer flooring for over 15 years.
NATIONAL SUPPLIER
PARTNER OF THE YEAR
2023 SLAA VIP AWARD
SUPPLIER OF THE YEAR
THE MRO SUPPLIER THAT FOCUSES ON THE NEEDS OF ST. LOUIS
Local Inventory | Maintenance Training Renovation Supplies | Unforgettable Service
SPOT THE DIFFERENCES AND LEARN MORE ABOUT CHADWELL SUPPLY - ENTER THE # OF DIFFERENCES FOUND IN THE “OTHER COMMENT” IN THE FORM ON THIS PAGE
DELIVERING MORE. ™
Making life easier, one package at a time with smart parcel lockers.
Parcel Pending by Quadient is the leading provider of package management solutions for residential, commercial, retail, and university properties. We deliver nearly 4 million packages monthly, offering a wide range of solutions that ensure the simple and secure delivery and retrieval of packages and online orders.
Benefits of a Parcel Pending Locker System
At Parcel Pending, our goal is to make parcel delivery easy and intuitive for our clients (and your customers) with our secure package management solutions. Our industry-leading, intelligent locker technology delivers added convenience and efficiency with secure, 24/7, on-demand package access, and more.
Advanced
Flexible API allows for seamless integration with your software systems
Secure
Includes photo capture and optional cloud-based video surveillance
Contact-Free
Scan the barcode in the delivery notification or mobile app
Mobile
Manage deliveries from your smartphone
Efficient
Streamlines delivery process; reduces space needed to accept deliveries
Accessible
ADA-compliance supports any user
Cleaning. Restoration. Construction. Here to Help® 24/7.
Available 24/7
An emergency can happen at any time, and our Customer Care Center is ready to take your call, day or night. Just call SERVPRO for immediate assistance.
Highly-trained professionals with more than 50 years of experience. We’ve earned the reputation as #1 in the cleanup and restoration industry and specialize in fire and water damage, specialty cleaning, mold, and so much more.
Budget-Friendly Upgrades
YOUR TRUSTED Solution for Restoration Services
•Water Damage
•Fire & Smoke Damage
•Mold Discovery
•Wind & Storm Damage
ATI Disaster Recovery and Venturi Restoration, industry leaders, now join forces to become your ultimate restoration solution. As the nation's largest private family-owned restoration company, our commitment to excellence drives us. We handle projects of all sizes, from residential to large emergencies, with combined expertise and resources. Our National Response Team ensures swift solutions, and strategically placed equipment across the U.S. means rapid emergency responses.
Whether you're facing a small-scale issue or a large emergency, you can rely on the combined expertise and resources of ATI Disaster Recovery and Venturi Restoration. Contact us today and experience the unparalleled quality and efficiency that only this powerful partnership can deliver.
Our arborists are passionate about trees. They understand how much your trees mean to you and have the knowledge and technical experience to provide the utmost in tree care. The Gamma staff includes Board Certified Master Arborists, Certified Arborists, Horticulturist and an Urban Forester. Your trees are living assets that need ongoing care to thrive. Our committed and knowledgeable professionals can help you protect them for today and future generations.
high quality tree and shrub care
multi-family experts
residential services
commercial tree services
municipal services programs
BIZ LISTINGS BIZ LISTINGS
C BENNETT
314-556-1408
CBennett .net
Family owned, C Bennett Building Supply
shower doors, appliances, outdoor living, mirrors, shelving, and hardware.
C CARPET CLEANING
SAMS CARPET CLEAN IN G
636-949-8229
SamsCarpetService.com
Carpet cleaning is a big part of who we are and what we do. But did you know that Sams offers a comprehensive slate of cleaning and repair services to care for your entire interior space? Whether it’s for your home, commercial space, or multi- housing / apartment building.
COLLECTIONS
CONSUMER COLLECTION SERVICES
314-432-2430
ConsumerCollection.com
We provide professional collection services with compliance, recovery and customer experience as our top priorities. With resources and proven methods, we promise to improve your collection process! Our services allow Clients to customize our service to meet the needs of their business, while also providing results you can count on!
CONSTRUCTION
SL PROPERTY SOLUTIONS
(636) 299-0055
slpsmo.com
At SLPS, we believe in a collaborative approach to construction management. We work closely with our clients, team members, and contractors to ensure that every project is completed on time, within budget, and to the highest quality standards
DESIGN SOURCE FLOOR IN G 314-918-5040
DandSFlooring.com
company serving Multi-Family and Commercial property management. Design Source Flooring is a family business that exists to honor God and serve
Louis customers with effective, quality products and services in a safe, trusting, prayerful, and enjoyable
G GUTTER SERVICES
BROTHERS GUTTERS
866-550-3 56 9
BrothersGutters.com/St-Louis-MO
The Brothers that just do Gutters are a full-service rain gutter and leaf guard company –From rain gutter repair, installation, and maintenance of Seamless Gutters, Gutter Guard, Specialty Gutters, and more, to related additional services. In the St. Louis area, we serve the Missouri counties of Jefferson, and Saint Louis County.
H HAULING
WE HAUL 314-306-2 00 0
WeHaulDumpsters.com
We are a high-quality dumpster company who prides itself on delivering great customer service. We work hard to get you what you need. We want our customers happy and like to make repeat clients! We can always provide you with next day delivery and, in some cases, same-day delivery.
INTERIOR DESIGN
S HARON CHAPMAN DESIGN
314-224-1551
SharonChapmanDesign.com
We are your solution to Create, Update & Renovate for all of your residential & commercial projects. Sharon Chapman Design specializes in assisting management companies create an updated and welcoming property to leverage the highest leasing dollar.
L LANDSCAPING
BRAKE LANDSCAPIN G 314-776-5296
BrakeLandscaping.com
Brake Landscaping & Lawncare, Inc. has provided St. Louis with landscape maintenance, snow & ice management, landscape design, landscape installation and much more. Whether it’s a commercial mowing project, snow plowing, design/build, or drainage installation and grading solutions, you can count on Brake because, “We make you look good!”
LEASING TRAINING K KEY MANAGEMENT SYSTEM
APARTMENT LEASING SOLUTIONS
( 314) 540-3469
www.aptleasingsolutions.com
Apartment Leasing Solutions offers exceptional staffing, recruitment, training classes and consulting services. We bring over 25 years of professional multifamily experience to every project. We look forward to providing you with exceptional service and solutions.
LOGISTICS
FASTRANS LOGISTICS 314) 592-6525 ( www.fastrans.com
We offer a full service of integrated solutions that enable you to CONTROL and systematically track every step of the supply chain process–with little or NO CAPITAL INVESTMENT
M
MAINTENANCE SUPPLY
CHADWELL SUPPLY
314-313-0823
ChadwellSupply.com
Chadwell Supply is the multi-family apartment supply partner that understands your work and is dedicated to making it easier. We have locations throughout the Southeast, Midwest, and Central US. No matter where you are, we will take care of you.
P PACKAGE SOLUTIONS
PARCEL PEND IN G - QUADIENT
i3 BROADBAND
314-675-5383
I3BroadBand.com
i3 Broadband delivers 100% fiber-optic internet designed for homes, businesses and multifamily communities, enhancing resident satisfaction and generating additional revenue for ownership. Our fully managed solutions offer the speed, reliability, and support today’s renters demand. Provide the connectivity your residents expect with future-ready fiber.
KEYTRAK 800-719- 6073
KeyTrak.com/ STL
KeyTrak electronic key control systems offer
other assets. With our solutions, apartments or condominiums can manage anywhere from 12 to 5,760 keys. Take control of your operations today
314-249-7887
ParcelPending.com
Parcel Pending by Quadient is the leading provider of package management solutions for residential, commercial, retail, and university properties. We deliver nearly 4 million packages monthly, offering a wide range of solutions that ensure the simple and secure delivery and retrieval of packages and online orders.
BECKN ER PAIN TIN G
314-646-700 0
Be ckner STL.com
Beckner Painting is your Residential & Commercial painting company in St Louis. We handle all painting projects from indoor and exterior painting Beckner Painting & Contracting is a full service painting and contracting company that has been serving the St. Louis area for over 55 years.
RESTORATION
SURFACE RESTORAT IO N
877-934-5285
Sur faceRestoration.net
countertop and bathtub resurfacing, or cabinet refacing in St. Louis and the surrounding cities! Whether you’re in need of a full rehab or an apartment unit update, we have the perfect cost-effective solutions to meet your multi-family propert y needs
T TREE SERVICES
GAMMA TREE
314-725-6159
GammaTree.com
Our arborists are passionate about trees. They understand how much your trees mean to you and have the knowledge and technical experience to provide the utmost in tree care. The Gamma Forester.
PROPERTY SUPPORT SERVICES
PROPERTY SUPPORT SERVICES
314-743-8119
PROPERTYSUPPORTSERVI CES.NET
We’re the local, award-winning, maintenance contractor serving apartment and homeowners since 1999!
We provide:
- Temporary Maintenance
- Rental unit Make-readies
- Renovation, partial or total
- Major Exterior repairs
- Permits when needed; your materials or ours.
PUTTING GREENS
PETES PRO GREENS
314-496- 53 50
go.PetesProGreens.com
Are you in the competitive market of luxury apartment rentals. What sets you apart from the competition? Luxury amenities attract the right prospects. Increase your property value and get more engagement with residents by installing a one of a kind custom putting green by PetesProGreens. Quality professional design and installation. With nearly 30 ecneirepxe our team is ready to create an oasis that your residents will love. Call today for a free quote.
RESTORATION
VEN TURI RESTORAT IO N
314- 66 4- 999 9
VenturiRestoration.com
Our team of St. Louis-based professionals have decades of experience responding to property damage from any cause. We’re prepared to respond NOW to your property damage emergency. We will
can get BACK TO NORMAL. Call to speak with one of our experts.
ROOFING
BONE DRY ROOFIN G
63 6- 489-1830
Bone Dry.com/st-louis/
It all humbly started in a small garage. But that garage had one helluva good roof. Thirty years later, Bone Dry has emerged as one of Midwest. Every member of a Bone Dry crew is
TURF SOLUTIONS
GRASSWORX
800-813-5221
Grassworxllc.com
Our solutions hold the ground in place, keep dirt outside, reduce the noise from neighbors above, move water to where it should be, increase road safety, promote the growth of real grass and provide a comfortable place for humans and animals to live. We are inquisitive innovators seeking new solutions that will perform better than current offerings in the market.
RESTORATION
BLUSKY
314-298-2701
goBluSky.com
A disaster can strike your property with little or no warning. No matter what the disaster, BluSky will clean it up and return lives and property back to normal. Our
and renovation professionals have been serving the STL area for over 30 years, and will help you and your team navigate through any emergency situation.
S
SOFT WASH
MAVERICK SoftWash 314-283-7736
MaverickSoftWash.com
Our experienced staff, exceptional customer service and state-of-the-art equipment are why Maverick SoftWash is the #1 rated soft washing/ pressure washing contractor in the greater St. Louis area. We are expertly trained to provide the safest, highest quality cleaning on various styles of commercial properties.
