MANAGED SERVICES COMPARISON Vector Choice offers managed services packages to meet organizational needs of all sizes. All of our packages come with industry-exceeding standards. From there, you select the upgrades that best meet your needs.
ALL PACKAGES INCLUDE: GUARANTEES
100% Satisfaction Guarantee Complete Information Privacy Make Things Right If We Fall Short Excellence in Service Experience Meet Service Level Agreement Service Phone Calls Always Answered By a Vector Choice Tech Never Leave a Service Voicemail 30-Minute Emergency Response SUPPORT
Unlimited Business Hour Remote Support REPORTING
Monthly Health Report Real-Time Monitoring Portal Quarterly On-Site or Video Conference Dedicated Account Manager BACKUP
Unlimited Daily File-Level Backup for Computers Daily Bare Metal Server Local and Cloud Backup with NAS
MONITORING AND TOOLS
24/7/365 Monitoring Service Auto-Healing Ticketing Dashboard Monitoring Agent Custom Alerts Scheduled Preventative Maintenance Secure Remote Access Payment and Invoice Portal Self-Service Portal Automated Software Deployment SECURITY
Anti-Virus Protection Anti-Malware Protection Anti-Ransomware Protection Microsoft Patch Management Third Party Updates – Adobe, Apple, Mozilla, Java, Google Chrome Web Gateway Security Security Awareness Optional Security Services Available for All Packages:
IDShield by Legal Shield Password Database Manager Mobile Device Security SIEM/Log Management Multi-Factor Authentication Email Encryption Email Archiving