Vector Choice 2024 Managed Services Comparison V2

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Core Values:

Do The Right Thing

MANAGED SERVICES COMPARISON 2024

Vector Choice offers managed services packages to meet organizational needs of all sizes. All of our packages come with industry-exceeding standards. From there you select the upgrades that best meet your needs.

Integrity is paramount in creating a successful business venture In every decision, we take an honest look at what it means to our clients, employees, and vendors We hold ourselves to the highest ethical standards and look for these same qualities with whom we do business

Take Ownership

We accept responsibility for all of our actions. We demand excellence in ourselves, in everyone we associate with, and in everything we do Only the highest-quality products and services are acceptable for our company and clients

Continuous Improvement

When we make a change, we want to make it with small incremental changes that add up to significant results based on deliberate observation of technology and environment improvements

Be Respectful

We respect every individual we encounter, whether a client, employee, partner, or competitor. We always treat others as we wish to be treated

Make A Positive Impact

We strive to make a positive impact no matter what, by being intentional with our coworkers, clients, and vendors We want the people we encounter to feel better after we interact with them than they did prior.

Service Phone Calls Always Answered By A Tech 30-Day Money-Back Guarantee
Service Level Expectations
Privacy
Satisfaction Guarantee
Meet
Information
100%
V I G I L A N C E P R O S A F E S T A R T G U A R A N T E E S Make Things Right If We Fall Short Never Leave A Service Voicemail Try Us Before You Commit 877-468-1230 www.vectorchoice.com 3rd Party Cybersecurity Audit To Ensure We Remain Secure We Will Buy Out Your Existing Provider's Contract* S T E P O N E : On-Site, On-Time Guarantee
V I G I L A N C E P R O On-Site Support Monday – Friday, 7:00 a.m. – 6:00 p.m. Local Time Small Projects Dedicated On-Site Resource Payment And Invoice Portal Weekly Cybersecurity And Tech Tips P R O A C T I V E A C C O U N T M A N A G E M E N T S U P P O R T $195 Per Hour, 2-Hour Minimum + Trip Fee Remote Support Monday – Friday, 8:00 a.m. – 6:00 p.m. Local Time $170 per Hour On-Site: $275 Per Hour, 4-Hour Minimum + Trip Fee Remote: $70 Per 15 Minutes After Hours & Weekend Support Holiday Support On-Site: $390 per Hour, 8 Hour Minimum + Trip Fee Remote: $125 Per 15 Minutes 2-Hour Minimum On-Site: $390 per Hour, 4 Hour Minimum + Trip Fee Remote: $90 Per 15 Minutes, 1-Hour Minimum Emergency Remote Response Time 1 Hour or Less 30 Minutes or Less Emergency On-Site Response Time As Available Same Calendar Day Block Hours 10 Hours X $195 Per Hour Monthly Newsletter Self-Service Portal Dark Web Monitoring Report Strategic Business Reviews Monthly Executive Summary Report 877-468-1230 www.vectorchoice.com On-Site: $195 Per Hour, 2-Hour Minimum + Trip Fee Remote: $50 Per 15 Minutes Cybersecurity Event $495 per hour Is Included In The Package Can Be Added On $375 per hour N/A Monthly Quality Assurance Touchbase Email S A F E S T A R T Custom Employee Onboarding And Offboarding Forms

Dedicated Account Manager*

User Management

Access Permissions Violation Monitoring

Suspicious Exposure Of Sensitive Information Monitoring

M365 Suspected Attacks Monitoring

Mass Data Deletion / Download Monitoring

M365 User Account Monitoring

White and Blacklist In Spam Filter

Password Manager

2FA / MFA

M365 Or Google Workspace License Management

User Training Email Spam Filtering

M365 Or Google Workspace Backup

Phishing Simulation

On-Demand Training

Data Loss Prevention

New User Setup*

V I G I L A N C E P R O S A F E S T A R T
877-468-1230 www.vectorchoice.com S T E P T W O : Is Included In The Package Can Be Added On V I G I L A N C E P R O S A F E S T A R T
Real-Time Dashboard
U S E R M A N A G E M E N T
P R O A C T I V E A C C O U N T M A N A G E M E N T C O N T I N U E D

Endpoint Protection

Application Control

24 / 7 / 365 Device Management And Alerting

Scheduled Preventative Maintenance

Patch Management

Automatic Escalation And Resolution Alerts

Service Auto-Healing

Firmware Updates

M365 Azure / Intune Support

Support And Fix Computer Issues

Malware Sandboxing

Computer Encryption Management

Ring-Fencing*

Custom Alerts

Data Loss Prevention

Cyber Attack Remediation

Automated Software Deployment

Provision Computer

*Labor Only; All Hardware And Software Costs Will Be Additional

Installation Of New Software

*Labor Only; All Hardware And Software Costs Will Be Additional

877-468-1230
Is Included In The Package Can Be Added On S T E P T H R E E : V I G I L A N C E P R O S A F E S T A R T
www.vectorchoice.com
C O M P U T E R M A N A G E M E N T
V I G I L A N C E P R O S A F E S T A R T C O M P U T E R M A N A G E M E N T C O N T I N U E D 877-468-1230 www.vectorchoice.com All The Time VPN For Computers Is Included In The Package Can Be Added On Web Gateway / Content Filtering Security S T E P F O U R : V I G I L A N C E P R O S A F E S T A R T B A C K U P & R E C O V E R Y Computer Computer File Backup Additional Storage For Computer File Backup Server Server Data Backup Additional Storage For Server Backup Disaster Recovery Backup BDR Backup Additional Storage For BDR Backup Image-Based Backup MDR / SOC SIEM

Endpoint Protection

24 / 7 / 365 Server Management And Alerts

Scheduled Preventative Maintenance

Patch Management

Automatic Escalation & Resolution Alerts

Firmware Updates

Application Control

Service Auto-Healing

M365 Azure / Intune Support And License Management

Server Disk Encryption Management

Ring-Fencing*

Remote Support And Fix - Server Issues

Custom Alerts

Data Loss Prevention

Cyber Attack Remediation

Automated Software Deployment

On-Site Support And Fix - Server Issues

24 / 7 / 365 Backup Monitoring, Alert Management

Web Gateway / Content Filtering Security

SIEM

MDR / SOC

V I G I L A N C E P R O S A F E S T A R T
S E R V E R M A N A G E M E N T
S T E P F I V E : Is Included In The Package Can Be Added On
877-468-1230 www.vectorchoice.com

Dark Web Monitoring

Power Management

Network Monitoring And Alerts For All Network Devices And Peripherals*

Network Management

Firewall With IDS / IPS

Power Management With UPS

Governance, Risk And Compliance Center

Written Policies

Plan Of Action And Milestones (POAM)

Network Diagram

Monthly Audit Log Creation

Monthly Audit Log Review

Monthly Compliance Report

Vendor Compliance Management

Disaster Recovery Plan

Disaster Recovery Testing

Data Flow Chart

Network And Security Assessment Reporting

COMPLIANCE

877-468-1230 www.vectorchoice.com Is Included In The Package Can Be Added On S T E P S I X : S I T E M A N A G E M E N T S I T E
S T E P S E V E N : T R U E C O M P L I A N C E

Vulnerability Scanning

Penetration Testing

Security Vendor Management

Create Written System Security Plan

Attend Executive Leadership Meeting

Review And Report IT Security Training Results

Attend And Update Board Members (if applicable)

Review And Report Vulnerability Assessment

Review And Report Security Analysis

Review And Report Inventory Data Assets

Review And Report Threat Intelligence Emails

Review And Report Security Deliverables

877-468-1230 www.vectorchoice.com Is Included In The Package Can Be Added On S T E P E I G H T : v C I S O
C I S O
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S T E P N I N E : M A N A G E D T A B L E T T A B L E T Tablet Device Management (MDM) All The Time VPN For Tablets Application Control Support And Fix Tablet Issues (Remote Only)

ABOUT US

Technology, security, and compliance have become essential, irreplaceable components of doing business today. To help maintain a productive environment for you, your employees, and your customers, Vector Choice offers tiered services and solutions to align with your business needs

With over 15 years in business at Vector Choice, our clients appreciate our depth of knowledge and experience, with an industry-leading team of support technicians, and a 24 / 7 / 365 proactive management & alert system

We know you have a multitude of choices when it comes to your IT providers We believe you will quickly recognize that Vector Choice is your Responsible & Reliable IT Solutions provider

877-468-1230 www.vectorchoice.com Is Included In The Package Can Be Added On M A N A G E D M O B I L E M O B I L E Mobile Device Management (MDM) All The Time VPN For Mobile Application Control Support And Fix Mobile Issues (Remote Only) S T E P T E N :
CYBERSECURITYSERVICES MANAGEDITSERVICES CONSULTINGITSERVICES ASSESSMENTS CLOUDCONSULTINGSERVICES SUPPORTSERVICES DATACENTERSERVICES SECURITYSERVICES CLOUDSERVICES SUPPLYCHAIN MANAGEMENT COLLABORATION SERVICES NETWORKINGSERVICES SUBSCRIPTIONSSUPPORT ANDMANAGEMENT BUILDING TECHNOLOGY COMPLIANCESERVICES TRAININGSERVICES TECHNOLOGY | SECURITY | COMPLIANCE

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