Vector Choice offers managed services packages to meet organizational needs of all sizes. All of our packages come with industry-exceeding standards. From there, you select the upgrades that best meet your needs.
Core Values:
Do the Right Thing
Integrity is paramount in creating a successful business venture In every decision, we take an honest look at what it means to our clients, employees and vendors We hold ourselves to the highest ethical standards and look for these same qualities with whom we do business
Take Ownership
We accept responsibility for all of our actions. We demand excellence in ourselves, in everyone we associate with, and in everything we do. Only the highest quality products and services are acceptable for our company and clients.
Be Versatile and Agile
We focus on the future, looking for the smartest ways to improve our services, develop new markets, and express flexibility as new ideas and technologies come to the forefront
Be Respectful
We respect every individual we encounter, whether a client, employee, partner or competitor We always treat others as we wish to be treated.
Do What You Say
When we make a promise, we keep it We expect the same from our employees, clients and partners.
MANAGEDSERVICESCOMPARISON2023
A C T I V E Service Phone Calls Always Answered By a Tech C O M P L E T E B A S I C G U A R A N T E E S On-Site, On-Time Guarantee 30-Day Money-Back Guarantee Never Leave a Service Voicemail Meet Service Level Expectations Try Us Before You Commit Make Things Right If We Fall Short Complete Information Privacy 100% Satisfaction Guarantee 877-468-1230 www.vectorchoice.com 3rd Party Cyber Security Audit to Ensure We Remain Secure We Will Pay Out Your Existing Provider's Contract* S T E P O N E : B E G I N N E R
A C T I V E C O M P L E T E B A S I C Core On-Site Support Monday – Friday, 7:00 a.m. EST – 6:00 p.m. EST Small Projects Dedicated On-site Resource Weekly Cyber Security Awareness Tips Payment & Invoice Portal Weekly Cyber Security & Tech Tips P R O A C T I V E A C C O U N T M A N A G E M E N T B E G I N N E R C O R E M A N A G E D S U P P O R T $195 Per Hour, 2-Hour Minimum + Trip Fee Core Remote Support Monday – Friday, 7:00 a.m. EST – 6:00 p.m. EST $45 Per 15 Minutes On-Site: $275 Per Hour, 4-Hour Minimum + Trip Fee Remote: $70 Per 15 Minutes On-Site: $250 Per Hour, 2-Hour Minimum + Trip Fee Remote: $55 Per 15 Minutes After-Hours & Weekend Support Holiday Support On-Site: $390 per Hour, 8 Hour Minimum + Trip Fee Remote: $100 Per 15 Minutes 2 Hour Minimum On-Site: $390 per Hour, 4 Hour Minimum + Trip Fee Remote: $90 Per 15 Minutes, 2 Hour Minimum On-Site: $390 per Hour, 4 Hour Minimum + Trip Fee Remote: $100 Per 15 Minutes, 1 Hour Minimum Emergency Remote Response Time 2 Hours or Less 1 Hour or Less 30 Minutes or Less Emergency On-Site Response Time As Available Same Calendar Day Same Calendar Day Block Hours 10 Hours X $195 per hour Monthly Newsletter Self-Service Portal Dark Web Monitoring Report Strategic Business Reviews Quarterly Security Assessments Client Relationship Manager Monthly Executive Summary Report 877-468-1230 www.vectorchoice.com On-Site: $195 Per Hour, 2-Hour Minimum + Trip Fee Remote: $50 Per 15 Minutes Cybersecurity Event $400 per hour $250 per hour Is Included In The Package Can Be Added On $195 Per Hour, 2-Hour Minimum + Trip Fee $195 Per Hour, 2-Hour Minimum + Trip Fee $45 Per 15 Minutes On-Site: $275 Per Hour, 4-Hour Minimum + Trip Fee Remote: $70 Per 15 Minutes N/A 2 Hours or Less As Available 10 Hours X $195 per hour $500 per hour
White
On-Demand BiggerBrains Training
Email Encryption
Provision Users
Office 365 Monitoring
Office 365 or Google Workspace Backup
A C T I V E C O M P L E T E B A S I C B E G I N N E R P R O A C T I V E A C C O U N T M A N A G E M E N T C O N T I N U E D Custom Employee Onboarding and Offboarding Forms Weekly Open Ticket Report Real-Time Dashboard 877-468-1230 www.vectorchoice.com S T E P T W O : A C T I V E C O M P L E T E B A S I C B E G I N N E R 2FA / MFA In & Outbound Email Spam Filtering M A N A G E D U S E R P A C K A G E User Training Phishing Simulation
and
Password Vault Microsoft 365 or Google Workspace Support
License Management
and Blacklist in Spam Filter
Support & Fix for Employees
Is Included In The Package Can Be Added On Monthly Quality Assurance Touchbase
Microsoft 365 Azure / Intune Support & License Management
Support & Fix Computer Issues
Provision Computers
EndPoint Protection
Application Control
All the Time VPN for Computers
Web Gateway Security
Computer Data Backup
Multi-Engine Proxy Scanning
Anti-Ransomware
Computer Encryption
Ring-Fencing
SIEM
MDR / SOC
Cyber Attack Remediation
Additional Storage for Data Backup
A C T I V E C O M P L E T E B A S I C 877-468-1230 www.vectorchoice.com S T E P T H R E E : B E G I N N E R
Only;
Hardware
Software Costs
be Additional M A N A G E D C O M P U T E R P A C K A G E T E C H N I C A L S E R V I C E S C O M P U T E R S E C U R I T Y
*Labor Only; All Hardware and Software Costs Will be Additional Install of New Software *Labor
All
and
Will
Is Included In The Package Can Be Added On
A C T I V E C O M P L E T E B A S I C B E G I N N E R M A N A G E D C O M P U T E R P A C K A G E C O N T I N U E D 24 / 7 / 365 Proactive Management & Alerts Scheduled Preventative Maintenance Patch Management - Microsoft, Adobe, Mozilla, Java, Google Chrome, etc. 877-468-1230 www.vectorchoice.com P R O A C T I V E M O N I T O R I N G & M A I N T E N A N C E Automatic Escalation & Resolution Alerts Service Auto-Healing Custom Alerts Secure Remote Access Firmware Updates Automated Software Deployment S T E P F O U R : A C T I V E C O M P L E T E B A S I C B E G I N N E R M A N A G E D S I T E S E R V I C E S P A C K A G E Firewall with IDS / IPS Dark Web Monitoring Power Management Power Management with UPS Network Monitoring & Alerts for All Network Devices & Peripherals Network & Security Assessment Reporting Disaster Recovery Plan Site to Site VPN Is Included In The Package Can Be Added On B E G I N N E R B E G I N N E R
A C T I V E C O M P L E T E B A S I C B E G I N N E R M A N A G E D C O M P L I A N C E P A C K A G E Governance, Risk and Compliance Center Written Policies Plan of Action and Milestones Network Diagram Monthly Audit Log Creation Monthly Audit Log Review Vendor Compliance Management S T E P F I V E : S T E P S I X : 877-468-1230 www.vectorchoice.com A C T I V E C O M P L E T E B A S I C B E G I N N E R M A N A G E D S E R V E R P A C K A G E Server Data Backup 24 / 7 / 365 Proactive Management & Alerts Scheduled Preventative Maintenance Patch Management - Microsoft, Adobe, Mozilla, Java, Google Chrome, etc. Automation Escalation & Resolution of Alerts Service Auto-Healing Custom Alerts Secure Remote Access Firmware Updates Remote Support & Fix - Server Issues Is Included In The Package Can Be Added On Monthly Compliance Report B E G I N N E R B E G I N N E R
On-Site Support & Fix - Server Issues
Automated Software Deployment 24 / 7 / 365 NOC
Tablet Device Management (MDM)
All the Time VPN for Tablets
Support & Fix Tablet Issues (Remote)
Application Control
Mobile Device Management (MDM)
All the Time VPN for Mobile
Support & Fix Mobile Issues (Remote)
Application Control
A C T I V E C O M P L E T E B A S I C M A N A G E D S E R V E R P A C K A G E C O N T I N U E D B E G I N N E R
BDR
Additional Storage for BDR Back-up 877-468-1230 www.vectorchoice.com S T E P S E V E N : A C T I V E C O M P L E T E B A S I C B E G I N N E R M A N A G E D T A B L E T P A C K A G E
Back-up
S T E P E I G H T : A C T I V E C O M P L E T E B A S I C B E G I N N E R M A N A G E D M O B I L E P A C K A G E
Is Included In The Package Can Be Added On B E G I N N E R B E G I N N E R
