Vector Choice offers managed services packages to meet organizational needs of all sizes. All of our packages come with industry exceeding standards. From there, you select the upgrades that best meet your needs.
Core Values:
Do the Right Thing
Integrity is paramount in creating a successful business venture. In every decision, we take an honest look at what it means to our clients, employees and vendors. We hold ourselves to the highest ethical standards and look for these same qualities with whom we do business.
Take Ownership
We accept responsibility for all of our actions. We demand excellence in ourselves, in everyone we associate with, and in everything we do. Only the highest quality products and services are acceptable for our company and clients
Be Versatile and Agile
We focus on the future, looking for the smartest ways to improve our services, develop new markets, and express flexibility as new ideas and technologies come to the forefront
Be Respectful
We respect every individual we encounter, whether a client, employee, partner or competitor. We always treat others as we wish to be treated.
Do What You Say
When we make a promise, we keep it. We expect the same from our employees, clients and partners
MANAGEDSERVICESCOMPARISON2022
A C T I V E Service Phone Calls Always Answered By a Tech C O M P L E T BE A S I CG U A R A N T E E S Onsite On Time Guarantee 30 Day Money Back Guarantee Never Leave a Service Voicemail Meet Service Level Expectations Try Us Before You Commit Make Things Right If We Fall Short Complete Information Privacy 100% Satisfaction Guarantee 877 468 w1230 ww.vectorchoice.com 3rd Party CISO (Chief Information Security Officer) to Ensure We Remain Secure We Will Pay Out Your Existing Provider's Contract* S T E P O N E : S E L E C T Y O U R M A N A G E D S E R V I C E S P A C K A G E
Monday Friday,
Remote Support
Monday Friday, 7:00
Holiday Support
$185 Engineer Per Hour,
Tech
Hour Min.
$45 Per 15 Minutes
Onsite: $275 Per Hour, 4 Hour Min + Trip Fee, Remote: $70 Per 15 Min.
Onsite: $390 per Hour, 8 Hour Min. + Trip Fee, Remote: $100 Per 15 Min. 2 Hour Min.
Onsite: $250 Per Hour, 4 Hour Min + Trip Fee, Remote: $55 Per 15 Min.
Onsite: $390 per Hour, 4 Hour Min. + Trip Fee, Remote: $90 Per 15 Min 1 Hour Min.
Onsite: $390 per Hour, 4 Hour Min. + Trip Fee, Remote: $90 Per 15 Min 1 Hour Min.
Or Less 1 Hours Or Less 30 Minutes Or Less
On-Site Support
7:00 a m EST 6:00 p m EST Small Projects* Dedicated Onsite Resource Weekly Cyber Security Awareness Payment & Invoice Portal Weekly Tech Tips P R O A C T I V E A C C O U N T M A N A G E M E N T S U P P O R T A C T I V E C O M P L E T BE A S I C $195 Per Hour 2 Hour Min. + Trip Fee
$145
Per Hour, 2
+ Trip Fee
a.m. EST 6:00 p.m. EST
After-Hours & Weekend Support
Emergency Remote Response Time 2 Hours
Emergency On site Response Time As Available Same Calendar Day Same Calendar Day Block Hours 10 Hr X $175* Monthly Cyber Security Newsletter Monthly Newsletter Self Service Portal Dark Web Monitoring Report Technology Business Reviews Quarterly Security Assessments Client Relationship Manager Monthly Executive Summary Report 877 468 w1230 ww.vectorchoice.com
Scheduled Preventative Maintenance Patch Management - Microsoft, Adobe, Mozilla, Java, Google Chrome, etc. 24/7/365 Proactive Management and Alerting P R O A C T I V E M O N I T O R I N G & M A I N T E N A N C E P R O A C T I V E A C C O U N T M A N A G E M E N T C O N T I N U E D A C T I V E C O M P L E T BE A S I C Service Auto Healing Custom Alerts Automatic Escalation and Resolution of Alerts Secure Remote Access Automated Software Deployment Custom Employee Onboarding and Offboarding Forms Weekly Open Ticket Report Real Time Dashboard T E C H N I C A L S E R V I C E S Adding/Move/Change Users White and Blacklisting in Spam Filter Support & Fix Computer, Server, and Network Issues Office 365 Support and License Management InstallofNewHardware* *Laboronly;allhardwareandsoftwarecostswillbeadditional InstallofSoftware* *Laboronly;allhardwareandsoftwarecostswillbeadditional Software&HardwareUpgrades* *Laboronly;allhardwareandsoftwarecostswillbeadditional Mobile Phone Support Phone System Support Monthly Quality Assurance Touch 877 468 w1230 ww.vectorchoice.com Firmware Updates
Multi Engine Proxy Scanning Computer Encryption 0365 Defense Anti Ransomware Password Vault Application Control All the Time VPN for Computer/Server Web Gateway Security 2FA/MFA Phishing Simulation User Training In & Outbound Email Spam Filtering Site to Site VPN All the Time VPN for Mobile Mobile Device Management (MDM) SIEM Goverance, Risk and Complaince Center MDR/SOC (365 requires SOC to activate 365 defense) Email Encryption Ring Fencing Vector Choice 2021 A D V A N C E ED S S E N T I A L S 877 468 w1230 ww.vectorchoice.com C Y B E R S E C U R I T Y C O M P A R I S O N C O M P L I A N C E S T E P T W O : S E L E C T Y O U R C Y B E R S E C U R I T Y P A C K A G E Anything with a icon will go into further details in the contract.
Disaster Recovery Plan Additional Storage for Data Backup Additional Storage for BDR Backup Computer Data Backup BDR Backup Office 365 Backup Server Data Backup A D V A N C E ED S S E N T I A L S C O M P L I A N C E Network Monitoring and Alerting for All Network Devices and Peripherals Network Automation Engine Firewall with IDS / IPS Power Management Dark Web Monitoring Internal Threat Detection Vector Choice 2021877 468 w1230 ww.vectorchoice.com S I T E S E R V I C E S C O M P A R I S O N D A T A B A C K U P C O M P A R I S O N A D V A N C E ED S S E N T I A L S C O M P L I A N C E S T E P T H R E E : S E L E C T Y O U R D A T A B A C K U P P A C K A G E S T E P F O U R : S E L E C T Y O U R S I T E S E R V I C E S P A C K A G E O T H E R S E R V I C E S W E O F F E R : VoIP Phone Hosting Virtual Server Hosting Virtual Desktop CTO Services Software Development Website Monitoring Copier & Printing Solutions Structured Cabling Internet Provider Sourcing Cyber Attack Remediation Microsoft 365 Services Hardware & Software Procurement Compliancy Consulting Website Hosting & Design Video Surveillance Access Control System