VC, The Magazine | Issue 55

SUCCESS.INNOVATION.JUSTICE.EXCELLENCE.

From Patient to PA School

CHARACTER CORE’S NEW COMMITTEE TAILGATES AND BBQS

MARCH 2025 ISSUE NO. 55 INTRANET.VARIETYCARE.ORG

VC, THE MAGAZINE EDITOR

DESIGN & LAYOUT

CONTRIBUTORS

CONTACT US

HEIDE EDWARDS

EVA MORALES

FIDEL MORENO JR., LEO TEAFATILLER

COMMUNICATIONS@VARIETYCARE.ORG

CONTENTS SUCCESS.INNOVATION.JUSTICE.EXCELLENCE.

5 CHARACTER CORE NOMINEES Check out this month’s Character Core Nominees and learn how to submit your own nominations.

8 NORTHCARE STAFF BBQ Check out the pictures from NorthCare’s BBQ day

11 FROM PATIENT TO PA STUDENT:

4

EMPLOYEE OF THE MONTH

JOSUE’S JOURNEY IN COMMUNITY HEALTH 9 COLORECTAL CANCER AWARENESS MONTH

Staff wore blue to raise awareness for Colorectal Cancer

10 ANNIVERSARIES Celebrating March Variety Care anniversaries.

6

14

NEW CHARACTER CORE COMMITTEE ANNOUNCED

TAILGATE PARTY WINNERS

Meet the team that selects our Employees of the Month and recognizes staff who exemplify our values.

Our Dental Reno team celebrates their achievements.

12 WELCOME TO THE TEAM Join us in welcoming our newest Variety Care team members!

15 MEASLES SYMPTOMS Measles is a highly contagious viral infection causing fever, cough, and a rash, but it can be prevented through the MMR vaccine.

03

SUCCESS.INNOVATION.JUSTICE.EXCELLENCE.

Residents of Clinton can now see a large red box at 316 S. Fourth Street, just off Hwy 183. This structure is set to become Variety Care’s newest clinic, providing greater access to essential healthcare services for the Clinton community and nearby areas.

Stay Tuned Get ready to make an impact.

VC, The Magazine

04

Employee of the Month: Compassion

Lorena De La Torre Chavez Dental Assistant, Reno

I’ve been working with Lorena for almost a year, and she has brought so much to the Reno team. She demonstrates warmth, patience, and kindness to every patient in her chair. Lorena is extremely attentive, creating a comfortable, inviting experience for patients of all ages—whether they’re children, teens or adults. Her communication and patient education are greatly appreciated. Above all, she does everything with such compassion, and the patients truly benefit from having her as their assistant. Every time I hear her speaking with our patients, I am reminded of how grateful I am to have her on our team, providing exceptional care. Thank you, Lorena!

-Ramina Golshani, DDS, Reno

05

SUCCESS.INNOVATION.JUSTICE.EXCELLENCE.

Other Character Core Nominees: Geri Staats, Britton........................................ Initiative Jasmine Sanchez, Straka................................ Initiative Christy Dodd, Britton...................................... Patience Gladix Esponoza, Britton................................ Patience Jennifer Serna, Britton................................... Patience Jennifer Herrera, PAC..................................... Patience Liliana Martinez, PAC...................................... Patience Monica Iniguez, Britton................................... Availability Rakeem Bragg, Admin.................................... Availability Jessica Vazquez, Lafayette.............................. Attentiveness

Do you know a Care Team Hero who embodies our core values, exceeds expectations in their role or makes a meaningful impact on our community?

Now is your chance to help us celebrate their outstanding qualities!

There are two ways to nominate:

Or simply type "nominate" into the search bar on our company's Intranet.

Nominate someone today!

VC, The Magazine

06

MEET THE CHARACTER CORE

COMMITTEE Priscilla Quintana PSR Crooked Oak

Allison Blythe Practice Admin Norman

Ana C. Martinez Practice Supervisor Straka

Daryl Briggs IT Admin.

Cristina Trujillo Immunization Coord.

Pete White

Erica Gonzalez Practice Supervisor Sequoyah

Rhonda Webber BH Care, Mgr. Britton

Jacquelyne Hernandez Patient Access Mgr. PAC

The Character Core Committee is a group of team members, including Practice Admin, Supervisors, PSRs, IT, and other key contributors within Variety Care. This group will be tasked with nominating the Employee of the Month, selecting the individual who best demonstrates what Character Core means to their peers, patients, and the organization. These Variety Care team members will also help drive and increase the overall use of the recognition platform across Variety Care.

Peer-to-peer recognition is important because it fosters a culture of appreciation, strengthens workplace relationships, boosts morale, and encourages collaboration, ultimately leading to increased job satisfaction, engagement, and retention.

07

SUCCESS.INNOVATION.JUSTICE.EXCELLENCE.

THE POWER OF RECOGNITION Why the Character Core Committee Matters At Variety Care, our employees are the heart of everything we do. The Character Core Committee plays a vital role in ensuring that outstanding team members receive the recognition they deserve.

Each month, the committee reviews nominations and selects an Employee of the Month, highlighting individuals who go above and beyond. But this process is more than just an award—it fosters a culture of appreciation that benefits everyone.

Why It Matters: Boosts Job Satisfaction Employees who feel valued are more engaged and motivated.

Strengthens Workplace Relationships Recognition brings teams closer, improving collaboration.

Encourages Excellence Seeing peers honored inspires others to strive for greatness.

Builds a Positive Culture A workplace that values appreciation creates a stronger, more connected team.

Improves Retention & Customer Service Happy employees stay longer and provide better care to our patients.

By celebrating hard work and dedication, the Character Core Committee ensures that our employees feel seen, appreciated, and empowered. Recognition isn’t just a reward—it’s the foundation of a thriving workplace.

Know someone who deserves recognition?

Nominate them today!

VC, The Magazine

NorthCare staff recently enjoyed a fun BBQ event at General Pershing, joined by VC staff. It was a great chance to relax, enjoy delicious food, and build stronger connections across teams.

08

Colorectal Cancer Awareness Month

Colorectal cancer is a type of cancer that begins in the colon or rectum, parts of the digestive system. It often starts as noncancerous growths called polyps, which can develop into cancer over time.

Symptoms may include changes in bowel habits, blood in the stool, unexplained weight loss, fatigue, and abdominal discomfort. Early-stage colorectal cancer may not present noticeable symptoms.

Risk factors include age (over 45), a family history of colorectal cancer, inherited genetic conditions, a diet high in red or processed meats, sedentary lifestyle, smoking, and heavy alcohol use.

Regular screenings, such as colonoscopies, are recommended for individuals over 45 or those at higher risk to detect abnormalities early. Early detection can significantly improve the chances of successful treatment.

VC, The Magazine

10

10 + YEARS OF SERVICE

3 YEARS OF SERVICE

MARTHA CARRENO, STRAKA, 10 YEARS BRIANNA N. ROBERTS, STRAKA, 10 YEARS SAIRA BONILLA OROZCO, STRAKA, 11 YEARS KIMBERLEE BRAZEAL, NORMAN HIMES, 11 YEARS MARIA RAMIREZ, ADMIN, 13 YEARS KATIA G. FERNANDEZ, STRAKA, 13 YEARS ALICE GUZMAN, NW 10TH, 13 YEARS ARMIDA TINOCO, STRAKA, 16 YEARS MARIA G. MIRAMONTES, ADMIN, 18 YEARS

ULANI IVETT CHAVEZ, PAC ANDREA SMITH, PUTNAM DANIEL CLINKENBEARD, RENO

5+ YEARS OF SERVICE VALERIE ANNETTE RIVERA, STRAKA, 5 YEARS FAVIOLA GUERRA, STRAKA, 6 YEARS TIANA NUNEZ, PAC, 6 YEARS ASHLEY J. GONZALEZ, NORMAN ALAMEDA, 6 YEARS YESENIA A. RAMIREZ, PETE WHITE, 6 YEARS CLAUDIA GARCIA, STRAKA, 8 YEARS DEBRA JOHNSON, STRAKA, 9 YEARS

4 YEARS OF SERVICE BRENDA LEE BREWER, ADMIN ELISANAI DE LA ROSA, BAPTIST PORTLAND LINNZI DRUMMOND, PAC ANNGIE GUZMAN, PAC HAILEY FAITH ROBINSON, SEQUOYAH BRENDA G. WILSON, ADMIN ABIGAIL CAROLINA ALVARADO, NORMAN ALAMEDA

2 YEAR OF SERVICE MARLENE DE SANTIAGO, PAC SHERILYN DENISE JOHNSON, STRAKA MARI TORRES, STRAKA JENNIFER ALVAREZ MORONES, BRITTON CHAD BUTLER, ADMIN KRISTEN JENNIFER REYNOLDS, PAC PARKER HULIN, PAC

1 YEAR OF SERVICE AMERICA AGUILAR, BRITTON CYNTHIA CALDERON, STRAKA PHUONG DO, ADMIN ALEJANDRA PADILLA-CASTILLO, LAFAYETTE KRISTINA RACHEL RODRIGUEZ, PAC GISELLE SANCHEZ, N. PORTLAND LINDSEY RENEE PRICE, NW 10TH

11

SUCCESS.INNOVATION.JUSTICE.EXCELLENCE.

Josue’s Journey in

Community Health Josue’s journey with Variety Care began as a patient, inspiring him to give back. Starting as a medical assistant, he saw the power of compassionate care firsthand. Now, he’s pursuing his dream in PA school, continuing his path of growth and commitment to community health. Watch his inspiring story!

Did You Know?

Variety Care could help pay for your education if you're pursuing a career-relevant degree!

Invest in your future with our tuition assistance program.

For more details about Variety Care's Employee Education Assistance policy, click here.

Charletta Jordan Cred. Specialist

e

W

o c l e m

Crystal Stephens Net. Admin.

John Tylor IT Project Manager

Jazmin Marquez MA

Jessica Avila PSR

Jason Threat DT. Support Tech II

Briana Casas PSR

Nicole Stillwell Pharmacy Tech

John Swalley DT. Support Tech II

Brian Pastrana, MA

Katherine Baez CHW

The Dental Department knows how to have fun— just look at their “Wiggin’ Out for Oral Health Month” event!

Want to bring that same energy to your team?

Check out the National Holidays Calendar for creative themes and fun ideas!

Marisol Garcia MA

All Variety Care clinics competed to see who could improve the most in patient satisfaction, with scores measured month-to-month. Patients rated clinics on location, hours of operation, wait times, time spent with providers, and front desk service.

Every two weeks, staff received updated competition scores, tracking which clinics were leading.

Additionally, teams could nominate Players of the Week for outstanding contributions.

www.reallygreatsite.com

At the Tailgate Party, Dental Director Dr. Morrison celebrated the Reno Dental Department for their exceptional patient care. She highlighted Dr. Golshani’s leadership, emphasizing his kindness and compassion—qualities patients consistently recognize and appreciate. When asked what set Reno apart, dental hygienist AsiaCristine Wright pointed to a simple but powerful principle: treating others the way you wish to be treated. This commitment to respect and dignity ensured every patient felt welcomed.