/HospitalityTourismManagement

2011-12

See your Career Program Advisor to help you get in the right classes.

Hospitality and Tourism Management A.A.S. Degree & Articulated A.S. to B.S. Degree (and Certificate Programs)

Set Yourself Up for a Great Career Orlando, Florida – need we say more? Valencia’s Hospitality program is located in one of the hottest tourist areas in the country and in one of the most state-of-the-art facilities–The Walt Disney World Center for Hospitality and Culinary Arts–complete

Potential Careers • • • • • •

Guest Services Specialist Tour Operator Attractions Supervisor Reservations Supervisor Food Service & Lodging Manager Catering/Sales & Services

• • • • •

Front Office Supervisor Dining Room Manager Rooms Division Specialist Food & Beverage Specialist Assistant Lodging Manager

with a hotel front desk simulation area and computer lab

Potential Earnings equipped with 30 computers and a Point-Of-Sale (POS system).

For salary and wage information, visit: http://floridawages.com/

Valencia’s program combines classroom instruction with on-thejob training to help you move successfully into supervisory or

Contacts

mid-management positions in lodging, food service, tourism and Prospective Students: hospitality. One of the most valuable aspects of the program is

Contact Enrollment Services at enrollment@valenciacollege.edu

the 240 hour internship which enables you to develop skills in

or call 407-582-1507.

guest services, management and technical areas.

Current Students: Mr. Jim Inglis Program Chair

West Campus: 407-582-1491 jinglis@valenciacollege.edu

For a Jump Start on Your Career…

Ms. Patricia Terrill Career Program Advisor

West Campus: 407-582-1972 phale2@valenciacollege.edu

Take the fast track to reaching your career goals with one of our certificate programs below. These certificate programs are designed to equip you with a specialized skill set for immediate employment or to upgrade your skills for job advancement. Most can be completed in one year or less, and all of the courses in the certificate programs can be applied towards the A.S. degree.

A.S. to Bachelor’s Degree Career Path…

• Hospitality – Event Planning Management ( 24 credits) • Hospitality – Food & Beverage Management ( 30 credits) • Hospitality – Guest Services Specialist ( 15 credits) • Hospitality – Rooms Division Management ( 30 credits)

Did you know that all of Valencia’s A.S. degree programs will transfer into the Bachelor’s of Applied Science (B.A.S.) degree at UCF’s regional campuses, as well as other universities? For more information about specific locations and requirements, visit: regionalcampuses.ucf.edu/program/applied-science/ The Rosen College of Hospitality Management offers Bachelor of Science Degrees only. It is not considered a regional campus and does not offer the B.A.S. degree. Check out the Rosen campus at: hospitality.ucf.edu.

Credit for Industry Certification/Licensure If you have earned a state approved industry certification, you may be eligible to receive credits toward your A.S. degree. For a listing of eligible industry certifications and A.S. degree programs, visit: valenciacollege.edu/asdegrees/credit_alternative.cfm.

Receive updates about the program and connect with other students at: facebook.com/ValenciaHospitalityandCulinary

©2011 Valencia College ASP032911-08

Internship & Workforce Services If you need assistance with job resources or in locating an internship, please contact one of the individuals below: Vertrilla Hunt, East Campus: 407-582-2726 Carmen Diaz, West Campus: 407-582-1034 Matthew Abalos, Osceola Campus: 407-582-4196 For more information, visit: valenciacollege.edu/internship

Drafting and Hospitality and Design Tourism Technology Management INTERMEDIATE COURSES

Hospitality and Tourism Management (Hospitality and Tourism Institute)

Course

Title

Credits

CGS 2100 * ACG 2021

Associate in Applied Science Degree The Hospitality Industry and its corresponding requirement for trained management employees is expanding. Whether you are interested in learning employable skills for the hospitality industry or upgrading your current talents, Valencia has courses that may interest you.

Graduates of specific programs at Orange County Tech Centers may be eligible for the award of credit in specific courses in this program. For information and requirements, visit the Valencia Web site at valenciacollege.edu/asdegrees/tech.cfm to view the articulation agreement. Eligible students should contact the related academic department and/or career program advisor at Valencia for the award of credit.

Students are strongly encouraged to consult a career program advisor in the department office for assistance in determining the best education plan for their career goals.

Students wishing to transfer any credits from this program to another institution must accept responsibility for securing approval from the transfer institution.

Although scheduling may not always provide for the following progression of courses, students should use the foundation, intermediate and advanced course sequence as a guide in program planning.

All degree-seeking students must satisfy entry testing requirements and satisfactorily complete all Mandatory Courses in reading, student success, mathematics, English, and English for Academic Purposes in which the student is placed.

Computer Fundamentals and Applications Principles of Financial Accounting or APA 1111 Basic Accounting Humanities See Gen. Ed. Requirement HFT 2210 Hospitality Management HFT 1300 Managing Housekeeping Operations FSS 2251 Food and Beverage Management 1 Elective(s) Total Credits

3

3 3 3 3 3 3 21

ADVANCED COURSES Course

FSS 2500 HFT 2600 * HFT 2942 HFT 2500

Title

Credits

Food and Beverage Cost Control Hospitality Law Internship in Hospitality and Tourism Marketing and Sales in the Hospitality Industry Quantity Food Production I Food Service Sanitation Management

* FSS 1203C FOS 2201 Science or +* Mathematics (See A.A.S. Gen. Ed. Requirement) Total Credits Total Degree Credits

3 3 3 3 3 3 3 21 64

NOTES: 1 Recommended electives include: HFT 2630 Security Issues in the Hospitality Industry, HFT 2750C Convention Management and Service, HFT 1820 Food and Beverage Purchasing, and SLS 1122 Student Success.

All specialized program courses are offered on West Campus; some specialized courses are offered at other locations.

General education courses are in bold print in the course listing.

Program Outcomes: • Evaluate the organization and function of the hospitality industry.

• Assess the leadership, supervisory, and human relations skills within the hospitality industry.

• Practice effective sales techniques and procedures including marketing, public relations, and entrepreneurship within the industry specific techniques.

• Debate laws affecting the hospitality industry.

• Implement safety and sanitation measures within HAACP. • Perform essential food production and cost control strategies.

FOUNDATION COURSES Course

+* ENC 1101 MTB 1103 HFT 1000 HFT 2223 HFT 1410 PSY 1012 SPC 1608 OST 1141

Title

Freshman Composition I Business Mathematics Introduction to Hospitality and Tourism Industry Human Relations and Supervisory Development Front Office Management General Psychology Fundamentals of Speech Computer Keyboarding Total Credits

Credits

3 3 3 3 3 3 3 1 22

Hospitality and Tourism Management (Hospitality and Tourism Institute) Associate in Science Degree (Articulated A.S. to B.S. Career Path) The Hospitality Industry and its corresponding requirement for trained management employees is expanding. This program is designed for students who seek immediate employment in the field of Hospitality and Tourism Management and/or who decide to utilize this Articulated A.S. to B.S. Career Path to transfer to the University of Central Florida or Florida International University as a junior to complete a four-year bachelor’s degree in Hospitality Administration/Management.

Students are strongly encouraged to consult a career program advisor in the department office for assistance in determining the best education plan for their career goals.

Although scheduling may not always provide for the following progression of courses, students should use the foundation, intermediate and advanced course sequence as a guide in program planning.

Specialized courses may not be offered every session or on every campus. + This course must be completed with a grade of C or better. * This course has a prerequisite; check description in Valencia catalog.

Drafting and Hospitality and Design Tourism Technology Management All degree-seeking students must satisfy entry testing requirements and satisfactorily complete all Mandatory Courses in reading, student success, mathematics, English, and English for Academic Purposes in which the student is placed.

Program Outcomes: • Evaluate the organization and function of the hospitality industry.

• Assess leadership, supervisory, and human relation skills within the hospitality industry.

• Implement effective sales techniques and procedures including marketing, public relations, and entrepreneurship within the hospitality industry.

• Analyze laws affecting the hospitality industry.

• Implement safety and sanitation measures within HAACP. • Generate essential food production and cost control skills.

2

One of the following humanities courses is required: ARH 2050 Introduction to Art History (3 cr) MUL 1010 Music Appreciation (3 cr) THE 1020 Introduction to Theatre (3 cr) PHI 2010 Philosophy (3 cr)

3

One of the following science courses is required: AST 1002 Astromony (3 cr) BSC 1005 Biological Science (3 cr) BSC 1050 Environmental Science (3 cr) CHM 1020 Chemistry in Everyday Life (3 cr) PSC 1020C Fundamentals of Physical Science (4 cr)

All specialized program courses are offered on West Campus; some specialized courses are offered at other locations.

General education courses are in bold print in the course listing.

FOUNDATION COURSES Course

+* ENC 1101 +* MAC 1105 HFT 1000 HFT 2223 HFT 1410 PSY 1012 SPC 1608

Title

Credits

Freshman Composition I College Algebra Introduction to Hospitality and Tourism Industry Human Relations and Supervisory Development Front Office Management General Psychology Fundamentals of Speech Total Credits

3 3 3 3 3 3 3 21

Several Florida public and private universities provide opportunities, in addition to the Articulated A.S. to B.S. transfer option, for A.S. degree graduates to pursue a bachelor’s degree. Information on some of these transfer options, including UCF’s Bachelor of Applied Science (B.A.S.) degree, may be found at valenciacollege.edu/asdegrees/tech.cfm. Students who want to continue their education should contact their university of choice for acceptance of this degree.

For students who are interested in pursuing UCF’s B.A.S. degree, 36 credit hours of general education courses will be required. Students will also have to fulfill the state’s foreign language requirement, which is two years of the same high school foreign language or two semesters of the same college-level foreign language.

INTERMEDIATE COURSES Course

* STA 2023 CGS 2100 +* Humanities +* ENC 1102 HFT 2210 HFT 1300 FSS 2251 HFT 2630 HFT 2750C

Title

Credits

Statistical Methods or Computer Fundamentals and Applications 2 Choose one of the listed Humanities courses Freshman Composition II Hospitality Management Managing Housekeeping Operations Food and Beverage Management

Hospitality – Event Planning Management

1

Technical Certificate 3 3 3 3 3 3

Security Issues in the Hospitality Industry or Convention Management and Service 4 Total Credits 22

This program is designed to prepare students for immediate employment in the hospitality industry with employable skills in the events planning area of hotels, resorts, convention centers and other hospitality-related sites.

Program Outcomes: • Evaluate the organization and function of the hospitality industry.

• Apply knowledge of convention management skills.

• Apply leadership and supervisory skills.

• Practice marketing, sales and business promotion techniques.

• Perform food and beverage management within a full-service hospitality venue.

• Implement safety and sanitation measures within HAACP.

ADVANCED COURSES Course

FSS 2500 HFT 2600 * HFT 2942 HFT 2500 * FSS 1203C FOS 2201 Science

Title

Food and Beverage Cost Control Hospitality Law Internship in Hospitality and Tourism Marketing and Sales in the Hospitality Industry Quantity Food Productions I Food Service Sanitation Management 3 Choose one of the listed Science courses Total Credits Total Degree Credits

Credits

3 3 3 3 3 3

Title

HFT 1000

Introduction to Hospitality and Tourism Industry Human Relations and Supervisory Development Convention Management and Service Catering and Banquet Management Marketing and Sales in the Hospitality Industry Food and Beverage Management Hospitality – Events Planning Management Electives Total Certificate Credits

HFT 2223 HFT 2750C FSS 2284C HFT 2500 FSS 2251

3 21 64

NOTES: This course is recommended for students who plan to seek a fouryear degree.

1

Course

Specialized courses may not be offered every session or on every campus.

This course must be completed with a grade of C or better. + This course has a prerequisite; check description in Valencia catalog. *

Credits

3 3 4 3 3 3 5 24

Drafting and Hospitality and Design Tourism Technology Management HOSPITALITY – EVENT PLANNING MANAGEMENT ELECTIVES Course

CGS 2100 FOS 2201 * FSS 1203C HFT 1410 HFT 2600 HFT 2630 HFT 2840 * HFT 2942 * HFT 2867

Title

* HFT 2942

Credits

Computer Fundamentals and Applications Food Service Sanitation Management Quantity Food Production I Front Office Management Hospitality Law Security Issues in the Hospitality Industry Table Service Etiquette Internship in Hospitality and Tourism Wine Essentials

3 3 3 3 3 4 1 1-4 3

* HFT 2943 * HFT 2867

Internship in Hospitality and Tourism or Internship in Restaurant Management Wine Essentials

1-4 3

NOTES: All certificate courses are offered on the West Campus; some courses are offered at other locations.

Hospitality – Guest Services Specialist Technical Certificate

NOTES: All certificate courses are offered on West Campus; some courses are offered at other locations.

Hospitality – Food and Beverage Management Technical Certificate This program is designed to prepare students for immediate employment in the hospitality industry in the food and beverage areas of hotels, resorts, and theme parks as well as in other hospitalityrelated sites.

Program Outcomes: • • • • •

Determine the organization and function of the food service industry.

Apply human resource management techniques.

Apply knowledge of law and laws affecting the food service industry.

Employ human resource management techniques.

Practice effective sales techniques and procedures including marketing, public relations, and entrepreneurship.

• Implement safety and sanitation measures within HAACP. • Practice essential food production and cost control skills.

Course

Title

HFT 1000

Introduction to Hospitality and Tourism Industry Human Relations and Supervisory Development Hospitality Law Food and Beverage Management Food and Beverage Cost Control Food Service Sanitation Management Marketing and Sales in the Hospitality Industry Hospitality – Food and Beverage Electives Total Certificate Credits

HFT 2223 HFT 2600 FSS 2251 FSS 2500 FOS 2201 HFT 2500

Credits

3 3 3 3 3 3

This program is designed to prepare students for immediate employment in the hospitality industry in the guest services areas of hotels, resorts, and other hospitality-related sites.

Program Outcomes: • Evaluate the organization and function of the hospitality industry.

• Apply human resource management skills.

• Operate front office management systems.

• Demonstrate employability skills.

• Demonstrate guest service skills.

• Maintain security and safety procedures.

Course

Title

HFT 1000

Introduction to Hospitality and Tourism Industry Human Relations and Supervisory Development Front Office Management Hospitality – Guest Services Electives Total Certificate Credits

HFT 2223 HFT 1410

CGS 2100 * FSS 1203C FSS 2284C HFT 1820 HFT 2210 HFT 2630 HFT 2750C HFT 2840

Title

3 3 6 15

NOTES: All certificate courses are offered on the West Campus; some courses are offered at other locations.

3 9 30

Credits

Computer Fundamentals and Applications Quantity Food Production I Catering and Banquet Management Food and Beverage Purchasing Hospitality Management Security Issues in the Hospitality Industry Convention Management and Service Table Service Etiquette

3

HOSPITALITY – GUEST SERVICES ELECTIVES These electives must be selected from courses with the subject prefix of HFT.

HOSPITALITY – FOOD AND BEVERAGE ELECTIVES Course

Credits

3 3 3 3 3 4 4 1

Specialized courses may not be offered every session or on every campus.

This course must be completed with a grade of C or better. + This course has a prerequisite; check description in Valencia catalog. *

Drafting and Hospitality and Design Tourism Technology Management Hospitality – Rooms Division Management Technical Certificate This program is designed to prepare students for immediate employment in the hospitality industry in the rooms division of hotels, resorts, and other hospitality-related sites.

Program Outcomes: • Determine the organization and function of the hospitality industry.

• Demonstrate use of an industry software, including guest relations, check in, check out, and night audit.

• Apply human relations skills.

• Apply knowledge of law and laws affecting the hospitality industry.

• Practice effective marketing, sales, and business promotion techniques.

• Demonstrate and execute employability skills.

Course

Title

HFT 1000

Introduction to Hospitality and Tourism Industry Human Relations and Supervisory Development Hospitality Law Front Office Management Marketing and Sales in the Hospitality Industry Hospitality – Rooms Division Electives Total Certificate Credits

HFT 2223 HFT 2600 HFT 1410 HFT 2500

Credits

3 3 3 3 3 15 30

HOSPITALITY – ROOMS DIVISION ELECTIVES Course

CGS 2100 FSS 2284C HFT 1300 HFT 2210 HFT 2630 HFT 2750C * HFT 2942 MTB 1103 OST 1141

Title

Credits

Computer Fundamentals and Applications 3 Catering and Banquet Management 3 Managing Housekeeping Operations 3 Hospitality Management 3 Security Issues in the Hospitality Industry 4 Convention Management and Service 4 Internship in Hospitality and Tourism 1-4 Business Mathematics 3 Computer Keyboarding 1

NOTES: All certificate courses are offered on the West Campus; some courses are offered at other locations.

Specialized courses may not be offered every session or on every campus.

This course must be completed with a grade of C or better. + This course has a prerequisite; check description in Valencia catalog. *