Annual Report 2023-2024

Umoona Tjutagku Health Service

ANNUAL REPORT 2023 - 2024 ICN 7460

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Our Vision Innovative, responsive, and Umoona Tjutagku Health Service acknowledges the Antikarinya People as the custodians of the lands of the Coober Pedy Area and pay respect to elders both past and present. Umoona Tjutagku Health Service also acknowledges and respect the Antikarinya people’s cultural, spiritual, physical and emotional connection with their land, and community.

culturally appropriate health services are accessible to Aboriginal people living in the Coober Pedy and surrounding region.

Our Values Integrity, Commitment and Ethics.

Our Mission To provide a holistic health care service that achieves positive health outcomes through primary health care intervention as well as safer communities through prevention and education.

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Contents Chairperson’s Report ..............................................................................................................................................................................................04 CEO’s Report.................................................................................................................................................................................................................06 Administration Report............................................................................................................................................................................................ 14 Clinic Report....................................................................................................................................................................................................................17 Healthy For Life Report.......................................................................................................................................................................................... 26 Drug and Alcohol Services Report..................................................................................................................................................................37 AOD Report....................................................................................................................................................................................................................48 Social and Emotional Wellbeing Report.....................................................................................................................................................53 National Ice Action Strategy (NIAS) Report............................................................................................................................................. 64 Mental Health Support Report......................................................................................................................................................................... 70 Organisational Chart ...............................................................................................................................................................................................75 Staff Statistics............................................................................................................................................................................................................... 76 UTHSAC Staff Academic Qualifications .................................................................................................................................................... 77

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Chairperson’s Report The organisation has been on a growth trajectory over the past decade, and it is quite evident by the number of services/programs being offered to its clients. Doctor and Specialist services, Dental services as well as Allied Health services are being offered to clients on a very regular basis, thus reducing the requirements for our mob to access mainstream health services and the need to travel to Adelaide and Port Augusta for treatment.

It is my pleasure to present you the Directors Report and Audited Financial Statements of Umoona Tjutagku Health Service Aboriginal Corporation (UTHS) for 2023’/2024’.

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The new Clinic Building Project as well as the new Staff Housing Project are on schedule, and this will bring in more capacity as well as more talent to the organisation. The Staff Housing Project is estimated to be completed in early 2025, which would help the organisation’s critical staff with decent accommodation, which is currently an issue in Coober Pedy.

The UTHSAC Board met on a regular basis to understand and guide the organisations strategic direction, and its short-term and long-term goals.

All Board Members were provided with the organisation’s financials and other important information which

helped us to understand how the organisation was performing at any given time.

The External Accountants of the organisation also provided the Board with financial updates on a regular basis which contributed towards the Board making informed decisions based on independent advice. The organisation also conducts an Interim Audit, as well as the End of Financia Year Audit, to ensure that it is on track to achieve it’s financial and governance objectives for the year.

The Board, CEO and Secretary were provided Governance Training in the past year, while the Sectary also participated in ORIC led online training relation to Board and Governance matters. As done each year, Board Members were offered the opportunity to upskill themselves in Board, Governance and Financial matters if required. The organisation strives to ensure that the Board, which gives Strategic Direction to the organisation, has the necessary skills and knowledge to do so.

I wish to thank the Community and Members of the Corporation, for utilising the services or the organisation and supporting it to grow, so that UTHSAC could offer more services to the Community, moving forward. I wish to kindly remind members to follow the organisations Polices and Processes which are in place, if you require to make a complaint or compliment the organisation for its good work.

I also wish to inform all of our stake holders that the Board of Directors of UTHS have not received any monitory or non-monitory benefits in the capacity of being Board Members of the Corporation.

I take this opportunity to thank the Board, Secretary, CEO and all staff at UTHS for the great work they continue to do in order to improve the health and wellbeing of the Aboriginal People in Coober Pedy and surrounding Region.

Katrina Williams Chairperson Umoona Tjutagku Health Service

Board of Directors

Katrina Williams

Raelene Dodd

Chairperson

Chris Warrior Director

Patrick Larkins

Director

Gary Crombie Director

Director

Priscilla Larkins CEO

Dilshan Perera Secretary

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CEO’s Report This year has been particularly challenging due to ongoing issues related to the COVID-19 pandemic, staffing shortages, and necessary changes to ensure uninterrupted service delivery.

Welcome to our 2023/2024 AGM .

I am pleased to present the report for the CEO Annual General Meeting of Umoona Tjutagku Health Service.

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I must first acknowledge the exceptional dedication and hard work exhibited by our staff during these challenging times. Their commitment to providing quality care to our community has been commendable. However, I emphasise the need for continued efforts to attract and retain qualified staff to further improve our services.

I would also like to express our gratitude to the community for their unwavering support throughout the year. Your support has been instrumental in our ability to navigate these challenges and continue serving our community effectively.

Despite the obstacles we faced, I am delighted to report that Umoona Tjutagku Health Service successfully secured funding for an environmental health worker this year.

The implementation of the National Disability Insurance Scheme (NDIS) has been successful, but we aim to increase the number of support workers employed to enhance our services.

I am proud to witness the growth and development of our young workers, who continue to excel every day. Special recognition goes to Laura and Damien for their outstanding performance and for assuming more senior roles within the organisation. I also extend heartfelt thanks to Robert Hele, who recently retired as a Senior Health worker. We wish him all the best in his retirement.

To the staff who have departed due to personal reasons, we extend our sincere appreciation for their contributions to Umoona Health. Your dedication has been invaluable, and we wish you success in your future endeavours.

On a personal note, this year presented challenges for me, having contracted COVID-19 and dealt with its aftermath while also facing difficulties with my mother’s health. I appreciate the understanding and support received during these personal struggles.

Acknowledgment of Traditional Custodians of Country We commence today’s proceedings by paying our respects to the Antikarinya, who have been the traditional custodians of the land on which we gather today, honouring the elders both past and present. We deeply respect their spiritual connection with this land and recognize the Antikarinya people as the guardians of the Coober Pedy region, acknowledging that their cultural heritage and beliefs remain profoundly significant to the contemporary Antikarinya community.

I express my gratitude to our staff and senior executives for their unwavering support and commitment to our goals.

Together, we will continue to strive for excellence in service delivery, ensuring the well-being of our community remains a top priority.

I extend my thanks to our partner agencies, funders, and stakeholders for their continued collaboration and support. With your assistance, we are confident we can achieve further success in the coming year.

In conclusion, I anticipate another successful year ahead as we collectively work towards enhancing our services and meeting the evolving needs of our community.

Looking forward: New Building in Hutchison Street.

Umoona Tjutagku Health Service Unveils New Health Service Building in Hutchison Street.

Umoona Tjutagku Health Service is set to enhance its impact on the community with the construction of a new health service building in Hutchison, strategically located on the main street. This new facility represents a significant step forward in showcasing the organisation’s commitment to community health and well-being while also providing a welcoming environment for clients.

A Prominent Location with a Purpose The new health service building’s location on the main street of Hutchison is both symbolic and strategic. Positioned at the heart of the community, the facility will not only be highly accessible to residents but will

also serve as a visible representation of Umoona Tjutagku Health Service’s dedication to delivering high-quality health care. The central location ensures that the building will be a prominent feature of the local landscape, drawing attention and fostering a greater sense of connection with the community.

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Showcasing Our Commitment This new building will be a testament to the organisation’s commitment to providing comprehensive and culturally appropriate health services.

The facility is designed to reflect the values and needs of the community it serves. It will feature state-of-theart amenities and services aimed at improving health outcomes for residents. The prominent placement of the building underscores Umoona Tjutagku Health Service’s dedication to transparency, accessibility, and excellence in health care.

community members to seek out and benefit from the services offered.

Features and Benefits The new health service building will include: •

Modern Facilities: Equipped with the latest medical technology and comfortable patient areas, ensuring a high standard of care and a positive experience for clients.

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Cultural Sensitivity: Designed to respect and reflect the cultural values of the community, enhancing the comfort and relevance of the care provided.

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Accessible Services: Conveniently located to ensure easy access for all residents, including those who may have previously faced barriers to accessing health services.

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Community Engagement: Space for educational workshops, community events, and health promotion activities, fostering a stronger connection between the health service and the local population.

Encouraging Client Attraction One of the primary goals of the new health service building is to attract and engage clients by creating an inviting and supportive environment.

The facility will offer a range of health services, including preventive care, chronic disease management, and mental health support, tailored to meet the diverse needs of the community. By showcasing the organisation’s capabilities and the high standard of care provided, the new building aims to encourage more

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Looking Forward The upcoming health service building in Hutchison is more than just a new structure; it is a symbol of progress and hope for the community. It embodies Umoona Tjutagku Health Service’s ongoing commitment to improving health outcomes and strengthening community ties. As the facility nears completion, it is anticipated to become a cornerstone of health care in the region, reflecting the organisation’s mission to provide accessible, high-quality, and culturally sensitive care to all.

With its strategic location, modern amenities, and focus on community engagement, the new health service building will undoubtedly play a pivotal role in enhancing the wellbeing of Hutchison residents and setting a benchmark for future health services in the area.

Work Health and Safety at Umoona Tjutagku Health Service: A Commitment to Excellence At Umoona Tjutagku Health Service, ensuring the health and safety of both staff and clients is a fundamental priority. As a vital healthcare provider serving the Coober Pedy community, Umoona Tjutagku Health Service is dedicated to maintaining a safe working environment and providing high-quality care. This commitment is reflected in their rigorous approach to work health and safety (WHS), including regular meetings and audits that underpin their proactive safety measures.

The Importance of Work Health and Safety Work health and safety is essential in healthcare settings where staff are exposed to various risks and clients are often in vulnerable conditions. Effective WHS practices not only protect employees from occupational hazards but also ensure that clients receive safe and reliable care. For Umoona Tjutagku Health Service, this commitment involves a comprehensive approach that integrates regular assessments, ongoing education, and a culture of safety.

Regular Meetings and Communication 1. Scheduled WHS Meetings: Umoona Tjutagku Health Service holds regular WHS meetings to address safety concerns, review incident reports, and discuss improvements.

These meetings are attended by key staff members, including WHS officers, health professionals, and administrative personnel. The regularity of these meetings—typically on a monthly or quarterly basis— ensures that safety issues are promptly identified and addressed.

2. Open Communication Channels: Open communication is a cornerstone of Umoona Tjutagku Health Service’s WHS strategy. Staff are encouraged to voice safety concerns and suggest improvements during these meetings.

This collaborative approach fosters a culture where safety is a shared responsibility and ensures that issues are resolved quickly and effectively.

Comprehensive Audits 1. Routine Safety Audits: Routine safety audits are conducted to evaluate the effectiveness of existing WHS practices. These audits involve a thorough review of workplace conditions, equipment, and procedures. Auditors assess compliance with safety regulations, identify potential hazards, and recommend corrective actions. By conducting these audits regularly, Umoona Tjutagku Health Service ensures that their safety measures are up-to-date and effective.

2. Risk Assessments: Risk assessments are a key component of the audit process. Umoona Tjutagku Health Service performs detailed risk assessments to identify and mitigate potential hazards. This proactive approach helps prevent accidents and ensures that the working environment remains safe for both staff and clients.

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Training and Education 1. Ongoing Training Programs:

Health and Safety Culture

Training and education are critical for maintaining high safety standards.

Umoona Tjutagku Health Service provides ongoing training programs for staff on various aspects of WHS, including emergency procedures, manual handling, and infection control. These programs ensure that staff are well-prepared to handle potential risks and maintain a safe working environment.

1. Promoting a Safety Culture in the workplace:

2. Updating Procedures: As part of their commitment to safety, Umoona Tjutagku Health Service continuously updates their safety procedures based on the latest guidelines and best practices. Staff are regularly briefed on these updates to ensure they are aware of any changes and can adhere to new protocols.

Umoona Tjutagku Health Service fosters a strong safety culture by integrating WHS practices into everyday operations. This includes recognising and rewarding safe behaviour, encouraging staff participation in safety initiatives, and ensuring that safety is a priority in all decision-making processes.

2. Client Safety: Client safety is equally important.

Umoona Tjutagku Health Service implements strict protocols to ensure that clients receive care in a safe environment. This includes regular reviews of client care procedures, ensuring that all safety measures are followed, and addressing any client safety concerns promptly.

At Umoona Tjutagku Health Service, the health and safety of staff and clients are paramount.

Through regular WHS meetings,

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comprehensive audits, ongoing training, and a strong safety culture, the organisation ensures that safety standards are consistently met and continually improved.

Their commitment to these practices not only protects their staff but also ensures that clients receive the highest standard of care in a safe and supportive environment. By prioritising work health and safety, Umoona Tjutagku Health Service exemplifies a dedication to excellence that benefits the entire community.

Work Health and Safety at Umoona Tjutagku Health Service: A Commitment to Excellence At Umoona Tjutagku Health Service, ensuring the health and safety of both staff and clients is a fundamental priority.

As a vital healthcare provider serving the Coober Pedy community, Umoona Tjutagku Health Service is dedicated to maintaining a safe working environment and providing high-quality care. This commitment is reflected in their rigorous approach to work health and safety (WHS), including regular meetings and audits that underpin their proactive safety measures.

The Importance of Work Health and Safety

issues are promptly identified and addressed.

Work health and safety is essential in healthcare settings where staff are exposed to various risks and clients are often in vulnerable conditions.

Effective WHS practices not only protect employees from occupational hazards but also ensure that clients receive safe and reliable care. For Umoona Tjutagku Health Service, this commitment involves a comprehensive approach that integrates regular assessments, ongoing education, and a culture of safety.

2. Open Communication Channels:

Regular Meetings and Communication 1. Scheduled WHS Meetings: Umoona Tjutagku Health Service holds regular WHS meetings to address safety concerns, review incident reports, and discuss improvements. These meetings are attended by key staff members, including WHS officers, health professionals, and administrative personnel. The regularity of these meetings—typically on a monthly or quarterly basis—ensures that safety

Open communication is a cornerstone of Umoona Tjutagku Health Service’s WHS strategy. Staff are encouraged to voice safety concerns and suggest improvements during these meetings.

This collaborative approach fosters a culture where safety is a shared responsibility and ensures that issues are resolved quickly and effectively.

Comprehensive Audits 1. Routine Safety Audits: Routine safety audits are conducted to evaluate the effectiveness of existing WHS practices. These audits involve a thorough review of workplace conditions, equipment, and procedures.

Auditors assess compliance with safety regulations, identify potential hazards, and recommend corrective actions.

By conducting these audits regularly, Umoona Tjutagku Health Service ensures that their safety measures are up-to-date and effective.

2. Risk Assessments: Risk assessments are a key component of the audit process. Umoona Tjutagku Health Service performs detailed risk assessments to identify and mitigate potential hazards. This proactive approach helps prevent accidents and ensures that the working environment remains safe for both staff and clients.

Training and Education 1. Ongoing Training Programs: Training and education are critical for maintaining high safety standards.

Umoona Tjutagku Health Service provides ongoing training programs for staff on various aspects of WHS, including emergency procedures, manual handling, and infection control. These programs ensure that staff are well-prepared to handle potential risks and maintain a safe working environment.

2. Updating Procedures: As part of their commitment to safety, Umoona Tjutagku Health Service continuously updates their safety procedures based on the latest guidelines and best practices. Staff are

regularly briefed on these updates to ensure they are aware of any changes and can adhere to new protocols.

Health and Safety Culture 1. Promoting a Safety Culture: Umoona Tjutagku Health Service fosters a strong safety culture by integrating WHS practices into everyday operations.

This includes recognising and rewarding safe behaviour, encouraging staff participation in safety initiatives, and ensuring that safety is a priority in all decision-making processes.

2. Client Safety: Client safety is equally important.

Umoona Tjutagku Health Service implements strict protocols to ensure that clients receive care in a safe environment. This includes regular reviews of client care procedures, ensuring that all safety measures are followed, and addressing any client safety concerns promptly.

At Umoona Tjutagku Health Service, the health and safety of staff and clients are paramount. Through regular WHS meetings, comprehensive audits,

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ongoing training, and a strong safety culture, the organisation ensures that safety standards are consistently met and continually improved. Their commitment to these practices not only protects their staff but also ensures that clients receive the highest standard of care in a safe and supportive environment. By prioritising work health and safety, Umoona Tjutagku Health Service exemplifies a dedication to excellence that benefits the entire community.

A healthy workplace is one where employers and employees collaborate to continually protect and promote people’s health, safety, and well-being and workplace sustainability.

A healthy workplace considers: •

health safety and wellbeing matters in the physical work environment

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health, safety and wellbeing matters in the psychosocial work environment, including organisation of work and workplace culture

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personal health in the workplace and how it can be supported

Respect goes a long way, and that means everyone. Treat staff fairly the way you would like to be treated.

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Preparing for Summer Heat Waves As summer approaches, so does the risk of intense heat waves. High temperatures can pose serious

health risks and discomfort if we’re not adequately prepared. Now is the perfect time to get ahead of the summer heat by ensuring that your air conditioning systems are in top working condition and that your pets have the necessary shelter and hydration to stay safe. Here’s a guide to help you prepare for the scorching days ahead.

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Service Your Unit: Schedule a professional maintenance check to address any potential issues before the heat sets in. A technician can inspect the system, clean components, and make necessary repairs to ensure everything is functioning correctly.

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Check Refrigerant Levels: Low refrigerant levels can affect cooling efficiency. A professional can check and refill refrigerant if needed to ensure your system is working at its best.

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Inspect the Thermostat: Make sure your thermostat is functioning correctly and accurately reflects the temperature settings. Consider upgrading to a programmable thermostat for more efficient temperature control.

1. Check and Maintain Your Air Conditioning System With heat waves on the horizon, your air conditioner will become a crucial component in keeping your home cool and comfortable.

Here’s how to ensure it operates efficiently: •

Inspect and Clean Filters: Dirty filters can obstruct airflow and reduce the efficiency of your air conditioning system.

Check and clean or replace filters as needed to ensure optimal performance.

2. Ensure Your Pets Are Comfortable and Safe Pets can be especially vulnerable during heat waves, so it’s important to take steps to keep them cool and comfortable: •

Provide Shelter: Ensure your pets have access to a shaded, cool area where they can escape the direct

heat. Outdoor pets should have a well-ventilated shelter that provides shade and protection from the sun.

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Keep Fresh Water Available: Always have fresh, cool water available for your pets. Dehydration can occur quickly in high temperatures, so ensure they have constant access to clean water.

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Avoid Peak Heat Times: Limit outdoor activities for your pets during the hottest parts of the day.

Early mornings or late evenings are better times for walks and playtime.

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Use Cooling Mats: Consider using cooling mats or providing a damp, cool cloth for your pets to lie on. These can help them stay comfortable and avoid overheating.

3. Additional Tips for Staying Cool •

Close Curtains and Blinds: Keep curtains and blinds closed during the hottest parts of the day to block out sunlight and reduce indoor temperatures.

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Ventilate Your Home: Open windows in the early morning and late evening to allow cooler air to flow through your home.

Use fans to help circulate air and enhance cooling.

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Stay Hydrated: Drink plenty of water to stay hydrated and avoid heatrelated illnesses. Encourage family members to do the same.

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Avoid Heavy Meals: Opt for lighter meals that don’t require excessive cooking. Heavy, hot meals can add to the discomfort during a heat wave.

With summer heat waves on the way, preparation is key to ensuring comfort and safety for both yourself and your pets. By checking and maintaining your air conditioning system, providing adequate shelter and hydration for your pets, and taking additional steps to keep your home cool, you can better manage the challenges

of extreme temperatures. Taking these proactive measures will help you stay cool and comfortable throughout the summer season.

UTHSAC Key topics to tackle in the upcoming year

With summer heat waves on the way, preparation is key to ensuring comfort and safety for both yourself and your pets. By checking and maintaining your air conditioning system, providing adequate shelter and hydration for your pets, and taking additional steps to keep your home cool, you can better manage the challenges of extreme temperatures. Taking these proactive measures will help you stay cool and comfortable throughout the summer season.

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Training – career pathways in environmental health and national consistency in assessing needs, training, and credentialing

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Funding – more sustainable funding for training and employment, long-term contracts and higher wages to compensate for the high expenses living in remote areas.

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Workforce – increased job opportunities through permanent funding, as well as recruitment and retention, so the workforce is connected to the communities where they are working. Increase in allied health services such as mental health and suicide prevention. Upcoming new Health Service in Hutchinson Street.

Look out for each other and support our elders and vulnerable people and children.

Thanking you.

Warm regards, Priscilla Larkins CEO, Umoona Tjutagku Health Service

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Umoona Tjutagku Heal

Administration Department Report I am pleased to present the Admin Report for the 2024 AGM. The past year has been a year of many challenges and achievements, but I am pleased to say that Umoona Tjutagku Health Service (UTHSAC) has been able to achieve and exceed customer expectations in service delivery to its clients in a difficult operating environment.

I am pleased to say that Umoona Tjutagku Health Service (UTHSAC) has been able to achieve and exceed customer expectations in service delivery to its clients in a difficult operating environment.

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Recruiting new staff to vacant positions and newly funded positions is continuing to be a challenge, as in the past few years. The post-COVID-19 staffing issues are a national issue, and Umoona Tjutagku Health Service has not been immune to this situation.

But we are pleased to say that even under these circumstances, we have managed to recruit 4 Registered Nurses for our Clinic and also fill in many Aboriginal Health Worker roles with young people from Coober Pedy. Most of our staff have also been provided with great opportunities to upskill themselves in their respective areas of work, by providing them with internal on-the-job training as well as training courses from external organisations. We are confident that

this will help to better our already high service delivery standards to the Community.

In terms of its finances, I am pleased to state that UTHSAC has been able to manage its overall income and expenditure within its annual budget for 2022/2023. The process of continuous improvement practiced by all departments of the organisation has contributed towards UTHSAC improving its Accounting/Finance and Governance processes, which has resulted in more transparent and accountable finance practices.

The process of building the new Clinic building in the main street as well as the staff housing project in Flinders Street is also in progress and has achieved the relevant milestones up to date. The staff housing project

is scheduled to finish in early 2025, which would assist the organisation to attract more skilled staff, since sub-standard accommodation has been a hindrance to getting qualified staff to work within the organisation.

In addition to the above, the organisation has also been able to secure funding for Elders Care (My Aged Care) and Rheumatic Heart Disease management within the community, which have been identified for a long time as

necessities for the health and wellbeing of our Mob. A lot of Senior Management effort was put into securing this funding, in a very competitive environment.

I am pleased to inform you that we have been able to conduct a Corporate Governance training workshop for the Board, CEO and Secretary during the past Financial Year. While the Board has been meeting on a regular basis to review the organisation’s Governance, Finance and Strategic direction, the external Accountants provide the Board with updates on its Financials on a few occasions throughout the year. This is evidence of Board and CEO commitment to maintaining Corporate Governance at the Board level and organisational level.

I also take this opportunity to thank our Board, CEO, Management, staff and our Funders for all of the contributions and assistance provided to UTHSAC over the past year, which helped it to achieve, and in some areas exceed its objectives.

Thanking you, Dilshan Perera Director - Business Services

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Admin Staff

Priscilla Larkins

Dilshan Perera

Chief Executive Officer

Dhananjani Bandara

Jayden Muller

Finance Officer

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IT & Communicare Support Officer (Resigned)

Accountant (Resigned)

Nicole Perera

Finance Officer

Md Ashfaqul Islam

Chathuranga Dias

Director – Business Services

Leel Hasitha

IT Systems & Communicare Suppport Officer & Finance and Payroll Officer (Resigned)

Tanil Dehigaspitiya Facilities Officer (Resigned)

Computer Network Engineer

Imedha Gaspe Facilities Officer

Clinic Report

The 2023-2024 year has been the most challenging for our clinic.

Although the COVID-19 pandemic slowed down at the beginning of the year, two or three waves emerged during the midyear and end of the year.

The 2023-2024 year has been the most challenging for our clinic. Although the COVID-19 pandemic slowed down at the beginning of the year, two or three waves emerged during the mid-year and end of the year. We experienced a significant number of staff changes, making it a real challenge to find nurses. Fortunately, we were able to recruit two of our part-time nurses on a full-time basis in the middle of the year. A few months later, we successfully hired two more fulltime Registered Nurses, which was an outstanding achievement for our clinic. As a rural/remote area, we have done well over the past year. These nurses bring vast clinical knowledge, and their empathy for the community has greatly contributed to the ongoing management of clients through their life journeys.

Petrea and Rezia have been providing daily care for our patients with chronic diseases and have been instrumental in ensuring that even in the final stages of their chronic disease journey, as palliative clients, their wishes were respected. Stefani maintained the child health portfolio, ensuring

immunisations were up to date, in addition to her role as a clinic nurse. She also works closely with the community midwife, who visits monthly.

Geraldine Hannan, a chronic disease nurse from RDWA, has been doing an excellent job following up with chronic condition patients funded through RDWA. She has been a valuable asset to our clinic, helping with the overall planning of Chronic Disease Management, from early detection using health assessments to identifying who needs care plans and care plan reviews. Geraldine works with AHW, nurses, and doctors to ensure that patients have their care plans mapped out so that doctors can sign them off. Geraldine brings extensive experience, having previously worked with Nganampa Health coordinating hearing programs for the APY land clinics.

This year, our clinic has been staffed with several locum doctors, including three returning private doctors and one locum GP from an agency.

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providing hampers and meals to our patients. It’s important to mention our new Enhanced Syphilis Care Coordinators, Sumeda and Elaine who have done an excellent job over the past year by coordinating sexual health programs and conducting education sessions and awareness weeks on sexual health.

Since our Medical Director, Nicholas Williams, retired last year, he has started doing private consultations with our clinic each month, which has been a great opportunity for us to benefit from his supervisory knowledge. Most patients are happy to see him again. Our new Medical Director, Michael Nugent, visits every second month for a five-day locum and also supervises the nurses, which is a real advantage for our clinic. We have Dr. Katharine Drinkwater visiting every month, focusing mainly on women’s health checks. Dr. Nathan Taylor, another regular GP, has extensive knowledge across various sectors of the clinic.

We have coordinated numerous men’s and women’s programs, including “Pit Stops” health checkup events,

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We are now accustomed to living with COVID-19, and precautionary procedures remain in place to protect our staff and clients. We continue to encourage our clients to get COVID-19 vaccine boosters and maintain hand hygiene both inside and outside the health service. To gain access to the building, we still screen clients for respiratory symptoms, ask them to perform hand hygiene, and wear a mask.

Throughout the year, we have had visits from various allied health professionals and specialists, including an optometrist, occupational therapist, psychologist, psychiatrist, podiatrist, hepatologist, dentist, respiratory physician and nurse, endocrinologist, cardiologist, physiotherapist, dietician, and more. The clinic was exceptionally busy accommodating these visiting professionals. We have also facilitated transport for our clients to access these services. It is evident that we have done great work throughout the year, and we anticipate becoming even more effective and efficient next year.

The Vital Importance of Eye Health in the Aboriginal Community

screening, treatment, and educational resources to communities. These initiatives help to identify cases of trachoma early and provide necessary treatment, thus reducing the risk of severe outcomes and blindness.

A Focus on Trachoma and Diabetic Retinopathy Eye health is a critical yet often overlooked aspect of overall health, particularly in the Aboriginal community. Addressing eye health challenges such as trachoma and diabetic retinopathy is essential for ensuring a better quality of life and maintaining the well-being of Aboriginal Australians. Thanks to the dedicated efforts of the Aboriginal Health Council, regular visits are conducted each year to provide crucial education and services that address these issues head-on.

Trachoma: A Persistent Challenge Trachoma is a bacterial infection that can lead to blindness if left untreated. It remains a significant health concern in various Aboriginal communities, particularly in remote areas where overcrowded living conditions and limited access to clean

Diabetic Retinopathy: An Emerging Concern Diabetic retinopathy is a complication of diabetes that affects the blood vessels in the retina, potentially leading to vision loss or blindness if not managed properly. With increasing rates of diabetes in the Aboriginal population, this condition is becoming an increasingly critical health issue. Regular eye exams are essential for early detection and management of diabetic retinopathy. water contribute to its prevalence.

The infection causes inflammation and scarring of the eye’s inner surface and can progressively worsen if not managed effectively.

Education and preventative measures are key to combating trachoma.

Regular eye health checks and early treatment are crucial to prevent the condition from progressing. The Aboriginal Health Council plays a vital role by offering annual visits to provide

The Aboriginal Health Council supports the community by offering education on diabetes management and the importance of regular eye examinations.

Through their annual visits, they provide screenings and follow-up care, helping to manage and mitigate the effects of diabetic retinopathy. This proactive approach ensures that individuals receive the necessary care and support to maintain their vision and overall health.

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The Role of Education and Community Engagement Education is a cornerstone of effective eye health management. The Aboriginal Health Council’s initiatives focus on raising awareness about the importance of eye health, preventive measures, and the availability of treatment options. By working closely with Aboriginal communities, they address specific challenges and cultural considerations, ensuring that health messages are both relevant and accessible.

Community engagement is also crucial. Building trust and fostering open communication about eye health issues empower individuals to take proactive steps in managing

their health. The support provided by the Aboriginal Health Council helps to bridge gaps in knowledge and resources, enabling communities to better address eye health concerns.

The efforts of the Aboriginal Health Council in providing education and services are indispensable in addressing eye health issues such as trachoma and diabetic retinopathy within Aboriginal communities.

Regular visits and proactive care play a significant role in managing these conditions and improving overall quality of life. Continued support and collaboration are essential to advancing eye health and ensuring that every individual has the opportunity to maintain their vision and well-being.

Sexual Health and Blood Borne Virus Program The Sexual Health and Blood Borne Virus Program team from AHCSA, supporting the prevention and treatment of STIs and BBVs (hepatitis B and C). The Program supports by working closely with young Aboriginal people in the promotion of, and improved access to, opportunistic and voluntary STI screening for people aged between 16 and 35 years. The Sexual Health and Blood Borne Virus Program team currently includes: Sumeda Sexual health worker.

Addressing STI Awareness and Safe Sex in Aboriginal Communities: A Crucial Focus for Coober Pedy Sexually transmitted infections (STIs) are a significant public health issue that affects communities worldwide, including Aboriginal

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communities in Coober Pedy.

The prevalence of STIs in these communities highlights the urgent need for enhanced education on safe sex practices and comprehensive sexual health resources.

Understanding the importance of STI prevention and education is vital for promoting healthier outcomes and fostering a more informed community.

The Current Situation: STIs in Aboriginal Communities STIs pose a considerable health risk in many Aboriginal communities due to a variety of factors, including limited access to healthcare services, social determinants of health, and, in some cases, lower levels of awareness about sexual health. In Coober Pedy, like in other remote areas, these challenges are exacerbated by geographical isolation and disparities in access to health resources.

Key issues contributing to the spread of STIs in these communities include: •

Limited Access to Healthcare Services: Geographic isolation can limit access to healthcare facilities and STI testing services, making it more difficult for individuals to get tested and treated promptly.

•

Social and Economic Factors: High rates of unemployment, lower educational attainment, and other socioeconomic challenges can impact health outcomes, including the prevalence of STIs.

•

Cultural Sensitivities: Addressing sexual health can be sensitive due to cultural norms and stigma associated with discussing sexual health openly.

The Importance of Encouraging Safe Sex Promoting safe sex practices is crucial for reducing the spread of STIs and improving overall sexual health. Safe sex practices include the consistent and correct use of condoms, regular STI testing, and open communication with sexual partners. Here’s why encouraging these practices is essential: •

Prevention of STIs: Safe sex practices, particularly the use of condoms, are effective in preventing the transmission of most STIs. Regular STI testing helps in early detection and treatment, reducing the risk of complications and further spread.

•

Improved Health Outcomes: By practicing safe sex, individuals can protect their own health and that of their partners. Early intervention and treatment of STIs help prevent more severe health issues and improve quality of life.

•

Reduction of Stigma: Open discussions and education about sexual health can help reduce the stigma associated with STIs, encouraging more individuals to seek help and support.

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The Role of Education and Community Engagement Education plays a pivotal role in promoting safe sex practices and increasing awareness about STIs. In Coober Pedy, tailored educational initiatives are crucial for addressing specific community needs. Here’s how education can make a difference: •

Tailored Programs: Develop and implement educational programs that are culturally appropriate and address the unique needs of the Aboriginal community in Coober Pedy. These programs should provide accurate information about STIs, safe sex practices, and available health services.

•

Community Workshops: Organize workshops and seminars that engage community members in discussions about sexual health.

Collaborate with local leaders and health professionals to ensure the information is relevant and respectful of cultural norms.

•

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Access to Resources: Increase access to sexual health resources, including condoms, STI testing, and treatment services. Mobile health units or outreach programs

can help bridge the gap in service availability, especially in remote areas.

•

Youth Education: Focus on educating young people about sexual health and safe sex practices.

Early education can empower youth to make informed choices and reduce the risk of STIs in the future.

Addressing STI prevention and promoting safe sex practices in Aboriginal communities, particularly in Coober Pedy, is crucial for improving public health outcomes. By investing in education and increasing access to resources, we can empower individuals to make informed decisions about their sexual health. Encouraging open dialogue and providing culturally sensitive support will help reduce the incidence of STIs and contribute to a healthier, more informed community.

Let’s work together to foster a culture of respect, awareness, and proactive health management.

Combating Rheumatic Heart Disease in Coober Pedy: Strategies for Prevention and Community Safety Rheumatic heart disease (RHD) continues to be a significant health concern in Indigenous communities across Australia, including in Coober Pedy. This preventable condition, which arises from rheumatic fever—a complication of untreated strep throat—can lead to severe heart damage if not managed effectively.

Addressing RHD in Coober Pedy requires a concerted effort involving prevention, education, and community engagement to safeguard the health of our residents.

Understanding Rheumatic Heart Disease Rheumatic heart disease occurs when rheumatic fever causes inflammation and scarring of the heart valves. This condition can result in symptoms such as chest pain, shortness of breath, and fatigue. If not addressed, RHD can lead to serious health complications, including heart failure.

Key Contributors to RHD in Coober Pedy: •

Social and Environmental Factors: Overcrowded living conditions and limited access to healthcare services can contribute to the spread of infections that lead to rheumatic fever and RHD.

•

Barriers to Healthcare: Geographic isolation and socioeconomic challenges can limit access to timely medical care and preventive treatments.

•

Delayed Diagnosis: The lack of early diagnosis and treatment for strep throat and rheumatic fever increases the risk of developing RHD.

Strategies for Prevention and Eradication To combat rheumatic heart disease in Coober Pedy, we must implement effective strategies for prevention, early detection, and community education. Here’s how we can work towards eradicating RHD: Evan will be working with the new Environmental health worker to establish program, education and promotion to support and educate the community.

2. Community Education and Awareness: •

Educational Campaigns: Launch awareness campaigns to educate the community about the symptoms of strep throat and rheumatic fever, and the importance of seeking medical attention promptly.

•

Workshops and Information Sessions: Organize community workshops to provide information on preventing RHD, including proper hygiene practices and recognizing early signs of illness.

1. Enhance Early Detection and Treatment: •

•

Regular Health Screenings: Promote regular health checkups and screenings for strep throat and rheumatic fever, especially for children and adolescents, as they are at higher risk.

Accessible Healthcare Services: Increase access to healthcare facilities and services in Coober Pedy, including mobile clinics and telehealth options, to ensure timely diagnosis and treatment.

3. Strengthen Healthcare Infrastructure: •

Training for Healthcare Providers: Train local healthcare providers to identify and manage rheumatic fever and RHD effectively. Ensure they understand and respect cultural sensitivities when providing care.

•

Improved Health Services: Invest in and enhance healthcare services and infrastructure to improve access and quality of care in remote and underserved areas.

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4. Promote Healthy Living Conditions: •

•

Address Overcrowding: Work towards improving living conditions by addressing overcrowding and ensuring access to adequate housing, clean water, and sanitation facilities.

Community Support Initiatives: Develop community programs that support families in maintaining healthy environments and accessing healthcare services.

5. Long-Term Care and Management: •

Ongoing Monitoring: Ensure regular follow-up care for individuals diagnosed with RHD to manage the condition effectively and prevent complications. This includes consistent heart monitoring and adherence to treatment plans.

•

Adherence to Prophylaxis: Educate the community about the importance of adhering to long-term antibiotic prophylaxis to prevent recurrent rheumatic fever and further heart damage.

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Community Involvement and Collaboration Community involvement is crucial in the fight against rheumatic heart disease. Collaborate with local leaders, Indigenous health organisations, and community groups to implement these strategies effectively.

Engaging community members in health initiatives and decisionmaking processes helps ensure that interventions are culturally appropriate and well-received.

Resources and Support: •

Local Health Services: Utilize local health services and organisations for support, including the Coober Pedy Health Service and Indigenous health organisations.

•

Educational Materials: Distribute educational materials and resources about RHD prevention and management through community centers, schools, and local health facilities.

•

Support Networks: Create and promote support networks for individuals and families affected by RHD to provide ongoing support and information.

Rheumatic heart disease is a serious health issue in Coober Pedy, but with proactive measures and community involvement, it is possible to reduce and eventually eradicate this condition. By enhancing early detection, promoting community education, improving healthcare access, and fostering healthy living conditions, we can make significant strides in preventing RHD and ensuring a healthier future for our community. Together, we can work towards a future where rheumatic heart disease no longer poses a threat to the health and well-being of Coober Pedy’s residents.

Thanking You, Laura Larkins Clinic Manager

Cliente Survey How long have you been a client with Umoona Tjutagku Health Service?

From the below list, which services do you access at Umoona Tjutagku Health Service?

less than one year

General Practioner

1-2 years

Specialists

19

Nurses

38

Number of appointments

Health Workers

5-10 years

51

13

Allied Health

2-5 years

How can we improve the service?

17

Support attending appointments Travel to Port Augusta or Adelaide for medical appointments

Over 10 years 0

5

How satisfied are you with the support provided by Umoona Tjutagku Health Service?

10

15

36 51

Go Port Augusta my health

•

Nothing to say ×3

•

All good

•

Satisfied with the service ×5

•

More foot doctor visits

•

More specialists

•

Keep up the good work ×5

•

More help

20

25

Number of services provided for clients

20 15

Audiologist

18

10

Cardiologist

6

5

Dentist

0 Very Satisfied

Satisfied

Dissatisfied

Extremely dissatisfied

51

Endocrinologist

16

Nephrologist

2

334

Dietician GP

How significant do you feel this program has helped in improving your health condition?

•

2454 59

Occupational Therapist 105

12 29

Very important Important Not important

Optometrist

53

Physiotherapist

25

Podiatrist

8

Psychologist

48

Respiratory Physician

35

25

Healthy For Life Report Promoting regular programs within the community ensures that more clients are screened and that regular health checks are completed. This ensures early intervention and treatment when health issues are identified and contributes to working towards better health outcomes for the Aboriginal and Torres Strait Islander community within Coober Pedy.

It has been another busy year for the Healthy 4 Life team.

With the NDIS and the Elder care program based at the healthy for life building.

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A wide range of multidisciplinary services worked alongside the health service to hold events for specific target groups within the community.

Some of these specialists and allied health professionals throughout the year who were part of the many programs, include general practitioners, midwives, podiatrists, audiologists and optometrists, as well as UTHS Aboriginal health workers, sexual health workers, social workers and nursing staff.

Healthy 4 Life is also there to support assist with Chronic Disease Clients, the Elderly to help them get onto the Age Care Package, If you’re in need for assistance to get onto the NDIS we assist client to fill in form and send off application.

Healthy 4 Life Program Report The Healthy 4 Life program has continued to make a positive impact on the community of Coober Pedy through its comprehensive range of services focusing on chronic disease management, home support, child vaccinations, adult flu vaccines, and COVID support. This year has been marked by a significant increase in the reach and effectiveness of the program, with a strong emphasis on early intervention and improved health outcomes for the Aboriginal and Torres Strait Islander community.

Chronic Disease Management: One of the key pillars of the Healthy 4 Life program is its focus on chronic disease management. By promoting regular health check-ups and screenings within the community, the program aims to identify health issues at an early stage, allowing for timely intervention and treatment.

This proactive approach has shown promising results in improving the overall health and well-being of the community members.

Child Vaccinations and Adult Flu Vaccines: Ensuring that children are up to date with their vaccinations and offering flu vaccines to adults are essential components of preventive healthcare. The Healthy 4 Life program has been successful in promoting vaccination awareness and providing easy access to these important immunisations for the community. By prioritising vaccination efforts, the program is contributing to a healthier and more resilient community.

Home Support: The program has also provided crucial home support services to the elderly and individuals with chronic conditions.

These services aim to enhance the quality of life for those who may require assistance with daily activities, access to healthcare services, or navigating aged care packages. The dedicated team at Healthy 4 Life is committed to ensuring that all individuals receive the support they need to maintain their independence and well-being.

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COVID Support in the Community: In response to the COVID-19 pandemic, the Healthy 4 Life program has played a vital role in providing support and resources to the community. From sharing accurate information about the virus to facilitating access to testing and vaccination services, the program has been at the forefront of the community’s response to the public health crisis. The commitment of the team to ensuring the safety and well-being of community members during these challenging times is commendable.

In addition to these core services, the Healthy 4 Life program has collaborated with a diverse range of healthcare professionals and specialists to deliver targeted programs and events for specific groups within the community.

Through the collective efforts of general practitioners, midwives, podiatrists, audiologists, optometrists, Aboriginal health workers, sexual health workers, social workers, and nursing staff, the program has been able to address a wide array of healthcare needs and promote holistic well-being.

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Furthermore, the program stands out for its commitment to assisting clients in accessing essential services such as the NDIS and aged care packages.

By providing guidance and support in navigating the application process, Healthy 4 Life ensures that individuals receive the care and support they require to lead fulfilling lives.

In conclusion, the Healthy 4 Life program continues to be a cornerstone of healthcare and community support in Coober Pedy. Through its holistic approach to health management and unwavering commitment to the wellbeing of community members, the program has made significant strides in improving health outcomes and promoting a healthier future for all.

Antenatal Program Nestled in the heart of South Australia’s Outback, Coober Pedy is renowned for its opal mining and unique underground homes. However, amid its stark, arid landscape, a vital support network for pregnant women is making a profound difference. The local antenatal program is a beacon of care and assistance for expectant mothers, addressing both their medical and emotional needs with

a tailored approach that reflects the unique challenges of life in this remote community.

Understanding the Challenges Coober Pedy’s isolation presents distinct challenges for pregnant women.

The nearest major hospital is over 500km or 800 kilometres away, making regular medical visits a logistical hurdle.

Limited local healthcare facilities and the scarcity of specialised services add to the difficulties. Moreover, the small population and the transient nature of the mining community can contribute to feelings of isolation among pregnant women.

The Antenatal Program: A Lifeline for Expectant Mothers In response to these challenges, the antenatal program in Coober Pedy has been designed to provide comprehensive support that extends beyond traditional medical care. The program’s approach encompasses several key components: 1. Mobile and Telehealth Services Given the geographic constraints, the antenatal program employs mobile clinics and telehealth consultations to bridge the distance gap. Mobile clinics, equipped with essential medical supplies and staffed by experienced healthcare professionals, visit Coober Pedy on

a regular basis. These visits ensure that pregnant women have access to critical prenatal care, including ultrasounds, blood tests, and general check-ups.

Telehealth services further complement these efforts, allowing expectant mothers to consult with specialists remotely. This technology ensures that women receive continuous care and advice without the need to travel long distances.

2. Community-Based Support Recognising the importance of emotional and psychological support, the antenatal program incorporates community-based initiatives. Local midwives and support workers provide personalised care and counselling, fostering a supportive environment for pregnant women. Regular

group sessions offer educational workshops on topics such as childbirth preparation, breastfeeding, and postpartum care. These sessions also serve as social support networks, helping to alleviate feelings of isolation.

3. Education and Resources Education is a cornerstone of the antenatal program. Expectant mothers are provided with comprehensive resources, including informative booklets, access to online educational materials, and practical advice on managing pregnancy-related health issues. The program also emphasises the importance of nutrition and physical wellness, offering guidance on maintaining a healthy diet and staying active within the constraints of the local environment.

4. Emergency Preparedness

5. Cultural Sensitivity

In a remote area like Coober Pedy, preparedness for emergencies is crucial. The antenatal program includes training for both healthcare providers and expectant mothers on how to handle pregnancy-related emergencies. This training ensures that women and their families are equipped with the knowledge and resources needed to respond effectively in critical situations, reducing the risk of complications.

Cultural considerations are integral to the antenatal program. The program is designed to be culturally sensitive, respecting the diverse backgrounds of the women it serves. This includes providing information in various languages and incorporating culturally appropriate practices into prenatal care.

Positive Outcomes and Future Directions The antenatal program in Coober Pedy has yielded positive outcomes, including improved access to prenatal care, reduced feelings of isolation, and enhanced overall well-being among expectant mothers. The program’s success highlights the effectiveness of tailored, community-oriented healthcare solutions in addressing the unique needs of remote populations.

Looking ahead, there are opportunities for further enhancing the program.

Expanding telehealth capabilities, increasing mobile clinic resources, and fostering stronger partnerships with regional healthcare providers could further strengthen the support network for pregnant women in Coober Pedy.

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Conclusion The antenatal program in Coober Pedy stands as a testament to the power of innovative and compassionate healthcare solutions.

By addressing the multifaceted challenges faced by pregnant women in this remote community, the program ensures that they receive the care, support, and resources needed for a healthy pregnancy. As it continues to evolve, the program’s commitment to supporting expectant mothers remains unwavering, providing a vital lifeline in the heart of Australia’s Outback.

National Disability Insurance Scheme (Ndis)

The NDIS Early Childhood Approach

The NDIS provides funding to eligible people with disability to gain more time with family and friends, greater independence, access to new skills, jobs, or volunteering in their community, and an improved quality of life.

Our early childhood approach is how we support children younger than 9 and their families. The early childhood approach helps children younger than 6 with developmental delay or children younger than 9 with disability and their families to access the right support when they need it.

The NDIS also connects anyone with a disability to services in their community.

This includes connections to doctors, community groups, sporting clubs, support groups, libraries, and schools, as well as information about the support provided by each state and territory government.

There are around 4.3 million Australians who have a disability.

Within the next five years, the NDIS will provide an estimated 500,000 Australians who have permanent and significant disability with funding for support and services. Many people will be receiving the disability support they need for the first time.

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The early childhood approach was developed based on evidence-based research with the help of leading experts in early childhood intervention.

The approach supports best practices in early childhood intervention because it helps the child and family build their capacity and supports greater inclusion in the community and everyday settings, meaning each child will be provided with opportunities to grow and learn. It is about giving children and their families the right support to enable them to have the best possible start in life. A child’s early years are very important as they set up how they will learn and develop later in life.

The NDIS Early Childhood approach aims to: •

•

•

•

provide timely support to ensure that families can access the support they need. give families information about best-practice early childhood intervention supports and how you can help your child. increase your confidence and capacity to manage and respond to your child’s support needs, increase your child’s ability to do activities they need or want to do throughout their day, and increase your child’s inclusion and participation in mainstream and community settings like childcare or recreation. give you information about, and referrals to, other support services if needed, like parent support groups.

The NDIS is entirely publicly funded: recipients do not purchase or contribute to an insurance policy.

The NDIS funding is independent of the Disability Support Pension and Medicare, Australia’s universal health care insurance scheme.

The NDIS provides funding to eligible people with disability to gain more time with family and friends, greater independence, access to new skills, jobs, or volunteering in their community, and an improved quality of life.

The NDIS also connects anyone with a disability to services in their community.

This includes connections to doctors, community groups, sporting events, support groups, libraries and schools, as well as providing information about what support is provided by each state and community.

The NDIS provides funding to participants for support and services aimed at increasing their independence, inclusion, and social and economic participation.

Supports funded by the NDIS need to: •

be related to the participant’s disability.

•

Not include day-to-day living costs that are not related to a participant’s disability support needs.

•

Represent value for money.

•

be likely to be effective and beneficial to the participant and

•

Consider informal support given to participants by families, carers, networks, and the community.

For more information on how to gain access to the NDIS and how to use your NDIS plan and access to the NDIS Commission Portal, our organisation has paired up with the National Disability Agency to implement the role of Remote Community Connector.

Remote Community Connectors are community-based members employed under Umoona Tjutagku Health Service Aboriginal Corporation to connect and support the community as well as a NDIA representative which supports the culturally appropriate delivery of the NDIS in remote and very remote communities.

They recognise that people with disability in remote communities, including First Nations people, may need additional support to access the NDIS, build their NDIS plan and use their funded supports.

•

Support and assist the community.

•

Become a cultural broker between the NDIS and the community.

•

Assist people to access the NDIS.

•

Assist in identifying your current support and any other support you may require.

•

Assist in developing an NDIS plan and how to use it.

•

Connect participants with the NDIS providers community-based and visiting as well as,

•

Assist people with disability who are not eligible for the NDIS to connect to local mainstream supports and services.

If you require any further information on how to gain supports for yourself or a family member who has a permanent or a significant impairment that affects their day-to-day quality of life, please come over and have a friendly yarn with our staff or feel free to contact the following Connectors.

The Remote Community Connector will be able to

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Elder Care Support Program Report Overview Our new Elder Care Support service is designed to connect individuals over 50 within our community with essential care and services. The program is focused on navigating and understanding the My Aged Care system, offering advocacy and support to elders and their families to access necessary services that maintain their quality of life.

Collaboration with AHCSA In addition to the partnership with NACCHO, the Elder Care Support program is also working closely with the Aboriginal Health Council of South Australia (AHCSA). Emma Tahuri and Lena Pearl from AHCSA are the Elder Care Supporters who provide guidance within this program. The Aged Care Coordinator and Connector regularly touch base with Emma and Lena to discuss topics related to aged care and explore ways to best support the community. This collaboration ensures that the program benefits

from the deep cultural insights and expertise of AHCSA, enhancing the support provided to older First Nations individuals.

Program Objectives •

•

Navigate My Aged Care System: Assist elders and their families in understanding and utilizing the My Aged Care system.

Support and Advocacy: Advocate for the needs of elders and their families, ensuring access to required services.

•

Service Access: Facilitate the connection between individuals and appropriate service providers.

Support Services Provided While UTHS is not a service provider and does not deliver services from a package or CHSP, we offer the following support: •

Assessment Application Assistance: Aid in the completion of all assessment applications.

•

Service Provider Identification: Help locate suitable and culturally appropriate service providers.

•

Advocacy and Issue Resolution: Act as an advocate in addressing concerns or complaints related to aged care services.

Benefits of Accessing Aged Care Services Engaging with aged care services offers several benefits:

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•

Community Connection: Remain connected to your community and cultural heritage.

•

Independence: Maintain your independence with appropriate support.

•

•

Health and Safety: Ensure your health and safety needs are adequately addressed.

Social and Cultural Needs: Meet your social and cultural needs in a manner that respects your identity.

Types of Services Available

Key Personnel

1. Social Engagement Services: •

Social outings, group activities, and visitor services.

•

Transportation services.

2. Temporary Home Assistance: •

Day and overnight respite care.

•

Help to restore independence.

•

Transition care for post-hospital recovery.

3. Health and Wellness Services: •

Assistance with bathing, hygiene, and grooming.

•

Support with impairments or continence management.

•

Meal preparation and food services.

•

Nursing care.

•

Podiatry, physiotherapy, and other therapeutic services.

Rameth Lebois (Aged Care Connector):

Kayla Horn (Aged Care Coordinator):

Role: To support and connect elders, their families, and carers with aged care services. Build trust and organise appropriate support.

Role: To assist in accessing local aged care support services. Provide information on entitlements, registration, and costs, and liaise with assessors to ensure thorough support throughout the assessment process.

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Program Goals Due to the remote location of Coober Pedy, which currently has only one service provider for elder care, our goal is to increase the number of enrolled elders. By demonstrating a higher demand for aged-care services, we aim to attract additional aged-care workers to the area. This will not only enhance the availability of essential care for our elders but also create employment opportunities and support the growth of the local aged care sector.

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Community Support – Posters

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Clinic Staff

Arlene Ackland

Clinic Manager (Resigned)

Jing Nie

Registered Nurse (Resigned)

Diluja Wijayathilaka

NDIS Remote Community Coordinator

Lamis Gomes Enrolled Nurse (Resigned)

Elaine O’toole

Aboriginal Health Worker

Evan Neal

Transport Officer

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Laura Larkins Clinic Manager

Damien Riessen Practice Manager

Rezia Neal

Registered Nurse

Jonte Larkins

Aboriginal Health Worker

Kym Lebois

Trainee Health Worker (Resigned)

Josie Warrior

Healthy for life Coordinator

Lucy Mc Inerney Registered Nurse (Resigned)

Vindya Perera

Chamodi Jayasinghe

Aiden Ackland

Sumeda Sampath

Medical Receptionist (Resigned)

Aboriginal Health Practitioner

N’ky Carbine

Trainee Health Worker (Resigned)

Medical Receptionist

Program Coordinator

Zachary O’Reilly

Trainee Health Worker (Resigned)

Petrea Mueller Registered Nurse

Kayla Horn

Stefani Cirillo

Geraldine Hanan

Registered Nurse

Rameth Lebois

Chronic Disease Nurse

Yusharni Perera

Aged Care Coordinator

Aged Care Connector

NDIS Remote Community Coordinator(Resigned)

Cynthia Dodd

Shanea Haseldine

Sarna Carbaine

Receptionist (Resigned)

Leightahnee Henry Trainee Health Worker

Assistant Medical Receptionist

Christos Georgianoudis Trainee Health Worker

Receptionist

Drug and Alcohol Services Report As a team, we were able to continue the success we achieved in the previous years. We brought our clients in Coober Pedy and Oodnadatta a long way throughout the year to fulfill their needs.

Umoona Tjutagku Health Service Aboriginal Corporation Drug and Alcohol Services is the day center, and it provides essential drug and alcohol services tailored to the needs of the local Aboriginal community.

I am pleased to present the Robin Walker Drug and Alcohol Services report for 2023/2024.

This year has been another successful year for Drug and Alcohol Services team.

Umoona Tjutagku Health Service Drug and Alcohol Services plays a vital role in addressing substance abuse issues within the local Aboriginal community through culturally sensitive and community-driven approaches. Their services aim not only to treat addiction but also to educate, prevent, and support individuals and families affected by substance abuse.

Drug and Alcohol services staff is trying their best to provide a holistic health care service that achieves positive health outcomes through primary health care intervention as well as safer communities through prevention and education.

Even though this year has been challenging for us due to funding cuts, staff shortages and staff changeovers, UTHS management and staff found ways to deliver the expected service delivery towards the community.

Drug and Alcohol Services include, •

Alcohol and other drugs services (AOD program and NIAS program)

•

Social and Emotional Wellbeing services (SEWB program)

•

Psychiatrist and Psychologist services.

•

Safety and wellbeing services

•

Substance and Misuse program (Dunjiba)

This report will provide an overview of the year’s performances related to group and individual programs and activities.

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As a team, we were able to deliver multiple programs during the last year.

Were the highlighted events we were able to deliver throughout the year.

•

Breakfast and hygiene program

•

Men’s and Women’s healthy cooking programs

•

Men’s and Women’s gym programs

•

Arts and crafts programs

•

Sewing programs

•

Men’s music programs

Psychiatrist services provided by Dr Heather Brownlee and Psychologist services provided by Ana Tu has been another highlighted service with a number of successful outcomes provided by Drug and Alcohol Services.

The increase of client participation in the mentioned services was another prime example of the hard work of the Drug and Alcohol team.

•

Men’s pitstop programs

•

Gardening programs

•

Yarning programs

•

ICE workshops

•

School educational programs

•

Men’s and women’s health promotional programs

•

Vaccinations programs

•

Community programs

•

Awareness programs

•

Educational programs

•

Table etiquette programs

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On behalf of the UTHS management and team, I am thanking Dr. Heather Brownlee and Ana Tu for their nonvaluable commitment the community.

DAS services Counselling and Support: Individual Counselling: Provides confidential one-on-one/ group counselling sessions for individuals struggling with drug and alcohol issues, social and emotional wellbeing issues and safety and wellbeing issues.

These sessions aim to support clients in managing their substance use and addressing underlying issues.

Group counselling: Offers group therapy sessions where clients can share their experiences, receive peer support, and learn coping strategies from each other in a supportive environment.

Education and Prevention Programs: Community Education: Conducts workshops and information sessions within the community to raise awareness about the risks associated with drug and alcohol use, as well as promote healthy lifestyles and harm reduction strategies.

Case Management: Offers case management services to assist clients in navigating the health care system, accessing appropriate services, and maintaining continuity of care.

Cultural Sensitivity and Community Involvement: Cultural Appropriateness: Ensures that all services are culturally sensitive and respectful of Aboriginal cultural practices and beliefs. Recognizes the importance of cultural identity and connection to community in the recovery process.

School Programs: Engages with local schools to deliver drug and alcohol education programs aimed at young people, focusing on prevention and early intervention.

Community-Led Initiatives: Involves the local Aboriginal community in the development and delivery of drug and alcohol services, ensuring that services meet the specific needs and priorities of community members.

Referral and Support Services:

Aftercare and Follow-Up:

Referral Networks: Establishes partnerships with other health and support services, both within Coober Pedy and regionally, to ensure clients have access to comprehensive care and support beyond what Umoona Tjutagku Health Service can directly provide.

Continued Support: Provides ongoing support and follow-up to clients who have completed initial treatment or counselling, helping them to maintain their recovery and prevent relapse.

Peer Support: Facilitates peer support networks or groups where individuals

in recovery can connect with others who have shared experiences and provide mutual encouragement and support.

By providing these comprehensive drug and alcohol services, Umoona Tjutagku Health Service plays a crucial role in supporting the health and wellbeing of the local Aboriginal community, addressing substance use issues through culturally appropriate and community-led approaches.

Breakfast Program and Hygiene program To provide nutritious meals and promote personal hygiene practices, often targeting vulnerable and non-compliant populations such as homeless individuals or those experiencing financial hardships, the UTHS drug and alcohol team delivers breakfast and hygiene programs every weekday. Benefits are,

1. Nutritious Breakfast: Providing a healthy and balanced breakfast to ensure individuals start their day with essential nutrients.

3. Education and Support: Offering guidance on proper hygiene practices, dental care, and overall health education.

2. Hygiene Supplies: Distributing toiletries like soap, toothpaste, toothbrushes, and hygiene kits to encourage and support cleanliness and personal care.

4. Community Support: Creating a supportive environment where individuals can access resources and connect with others facing similar challenges.

During the program, social workers, health workers and nurses meet the clients and complete their tasks.

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Alcohol and other drugs program The Drug and Alcohol team includes AOD and NIAS social workers. The team delivers AOD and ICE workshops, community awareness programs, educational workshops, one on one counselling sessions and group counselling sessions.

Apart from that, social workers follow up clients for their special needs on and off the site as well. The program generally includes the following components: 1. Assessment and Screening: Initial evaluation to assess the severity of substance use and identify individual needs.

2. Counselling and Therapy: Individual or group therapy sessions to address underlying issues contributing to substance abuse and develop coping strategies.

3. Support Groups: Participation in peer support groups like ICE workshops, group and individual counselling sessions to provide mutual support and encouragement.

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4. Education and Prevention: Providing information about the risks of substance abuse, harm reduction strategies, and relapse prevention techniques.

5. Aftercare and Follow-up: Continued support and monitoring after completing the initial treatment phase to help maintain sobriety and prevent relapse.

6. Family and Community Involvement: Involving family members and the community in the recovery process to create a supportive environment.

Social and Emotional Wellbeing services The social and emotional well-being program focuses on promoting mental health, resilience, and overall well-being among individuals and communities. This program typically aims to address a range of factors that contribute to mental and emotional health, including social support, self-esteem, stress management, and cultural identity. Here are key components often found in such programs: 1.

Counselling and Therapy: Providing individual or group counselling sessions to address personal issues, trauma, grief, or other challenges affecting emotional well-being.

2. Skill-Building Workshops: Offering workshops on stress management, anger management, communication skills, mindfulness, and other techniques to enhance coping abilities.

3. Cultural and Spiritual Support: Incorporating cultural practices, ceremonies, or spiritual guidance that are meaningful to the community served.

4. Peer Support and Mentoring: Facilitating peer support groups or mentorship programs where individuals can share experiences and provide mutual support.

5. Education and Awareness: Raising awareness about mental health issues, reducing stigma, and promoting understanding of factors that contribute to social and emotional well-being.

6. Community Engagement: Involving the broader community in activities that promote mental health and foster social connections.

7. Follow-up and Supportive Services: Providing ongoing support, followup care, and access to resources to help maintain positive mental health outcomes.

Psychiatrist and Psychologist services Programs involving psychiatrists and psychologists typically focus on providing mental health services and support to individuals dealing with various psychological issues. Here are some key aspects of such programs: 1. Psychiatric Services: Psychiatrists are medical doctors specializing in mental health. Programs involving psychiatrists often include: •

Assessment and Diagnosis: Conducting comprehensive evaluations to diagnose mental health disorders.

•

Medication Management: Prescribing and monitoring medications to treat psychiatric conditions such as depression, anxiety disorders, bipolar disorder, schizophrenia, etc.

•

Crisis Intervention: Providing urgent care and interventions during mental health crises.

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2. Psychological Services: Psychologists specialise in understanding human behaviour and mental processes. Programs involving psychologists often include: •

Psychotherapy: Offering various types of talk therapy (e.g., cognitive-behavioural therapy, psychodynamic therapy) to address emotional and behavioural issues.

•

Behavioural Interventions: Implementing techniques to modify behaviours and improve coping skills.

•

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Assessment and Testing: Conducting psychological assessments to evaluate cognitive abilities, personality traits, and emotional functioning.

Safety and well-being services The safety and wellbeing program typically encompasses a variety of initiatives and practices aimed at ensuring the physical and psychological health, security, and overall welfare of individuals within the community. Here are key components often included in safety and well-being programs: 1. Health and Wellness Initiatives: Promoting healthy lifestyles, providing access to wellness resources (such as fitness programs, health screenings, and nutrition education), and supporting employees or community members in maintaining good health.

2. Community Engagement: Involving clients in safety initiatives, promoting a culture of safety and well-being through communication, feedback mechanisms, and participation in community-engaged programs.

To fulfil those expectations, the Drug and Alcohol Safety and Wellbeing team delivered a number of programs with a high volume of participants throughout the year.

Substance misuse program (Dunjiba) Even though we had to face difficulties with fulfilling the full-time position for the program, Drug and Alcohol service Aboriginal health workers and Social Workers kept continuing the Dunjiba substance misuse program. We were able to send staff to Oodnadatta continuously throughout the year.

Apart from health workers regular visits for yarning circles, arts and crafts programs and cultural programs, AOD team conducted 09 ICE workshops and NIAS team conducted 05 ICE workshops through out the year.

KHALSA AID support

The relationship the team bult with the Oodnadatta clients was exceptional and as a team we were able to make them feel them that they are a part of Coober Pedy community. Whatever the programs we conducted in Coober Pedy, we did the same in Oodnadatta and shared the experience we had in Coober Pedy. That always makes them happy, and they always share their life experiences with us.

From time to time, the Drug and Alcohol team coordinated with the

UTHS clinic and Oodnadatta clinic for client health checks and the Drug and Alcohol mental health program was also delivered to the Oodnadatta clients continuously. Clients were regularly followed up on by social workers and health workers, and the psychiatrist and psychologist consulted the Oodnadatta clients over the phone.

The client’s surveys, their positive feedback, and program evaluations show the success of the Dunjiba program.

Khalsa Aid is a UK-based humanitarian organisation that provides support to people in need around the world, regardless of their faith, ethnicity, or nationality. The organisation is rooted in the principles of Sikhism, particularly the concept of “seva” (selfless service), which emphasises the importance of helping others without expecting anything in return. Founded in 1999

by Ravi Singh, Khalsa Aid has grown into a global organisation with volunteers and supporters from various backgrounds.

We are deeply grateful for your ongoing support and partnership. Thank you once again for your generosity and commitment to making the world a better place for all.

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KHALSA AID volunteers continuously visited Coober Pedy for three years so far. Each and every time, they bring food hampers, clothes, shoes, electric items, mattresses, and toiletries to our community.

On behalf of the community members, we would like to like to express our sincere gratitude for the invaluable support and assistance provided by the Khalsa Aid team.

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Finally, I would like to take this opportunity to thank the UTHS management and the present and previous staff members for their contribution I am grateful to be part of such an incredible group and want to thank the team for their hard work and dedication. Your efforts have made a significant impact, and it shows. Each team member brings a unique set of skills and perspectives; together, we are an unstoppable force. Thank you for showcasing the power of diversity and collaboration.

Thilina Rathnamalala Manager – Drug and Alcohol Services

Program Posters

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46

Drug and Alcohol Services Staff Patrick Larkins

DAS manager (Resigned)

Thilina Rathnamalala

Gnanika Chandrasena NIAS Social Worker

Ana Tu

Psychologist

Robert Hele

DAS manager

Darryl Braund

Senior Aboriginal Health Worker (Resigned)

Tajinder Bala

Warunika Warusahannadige

AOD Social Worker (Resigned)

Substance Misuse Worker (Dunjiba) (Resigned)

Precella Sumner

Michael Liptsey

SEWB Social Worker (Resigned)

Heather Brownlee Psychiatrist

AOD Social Worker

Aboriginal Health Worker

Koshani Yatawara

Aboriginal Health Worker (Resigned)

Peter Tsakiridis

Trainee Health Worker

Samuel O’Reilly

Trainee Health Worker

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AOD Report

Alcohol and Other Drugs Report Umoona Tjutagku Health Services (UTHS) operates in Coober Pedy and Oodnadatta, where the majority of the population comprises Aboriginal and Torres Strait Islander people. Alcohol and Other Drugs (AOD) Social Workers at Drug and Alcohol Services (DAS) support the Aboriginal community in overcoming alcohol and substance misuse. AOD social workers conduct programs in Coober Pedy and Oodnadatta, assisting individuals and families struggling with addiction and substance use disorders. Substance use disorder encompasses the use of illegal drugs like marijuana, heroin, cocaine, or methamphetamine, as well as the misuse of legal substances such as alcohol, nicotine, or prescription medications. Alcohol and Other Drugs (AOD) issues are continuously impacting client’s health, social, emotional, and economic wellbeing.

Individuals are facing various mental health issues because of AOD issues.

Therefore, the AOD team supports clients to address AOD issues by

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addressing harms from alcohol and other drug use, which includes injury, disease, behavioural issues, violence and other criminal behaviours. In these remote areas, it is crucial for Indigenous people to have access to services that can help them address the challenges and difficulties posed

by AOD issues in their daily lives.

Role of AOD Social Workers AOD Social Workers at UTHS are dedicated to providing comprehensive support to Aboriginal people, their families, and the broader community.

The role includes conducting assessments, offering education, and providing counselling to help individuals transition to healthier lives. The services provided by AOD Social Workers are evidence-based and person-centred, ensuring they are delivered in a manner that is trusted, respectful, inclusive, and culturally responsive. This approach fosters positive and beneficial relationships between clients, their families, and the community.

One of the key responsibilities of AOD Social Workers is to invest time in developing strong connections with individuals. This relationship-building allows them to thoroughly assess all aspects of a person’s situation, including their abilities, strengths, and areas where support is needed.

By understanding these facets, social workers can offer options, supports, and pathways that make sense within the context of the individual’s surroundings, preferences, and capacities. This support may involve helping people live independently or protecting vulnerable individuals from harm or abuse.

Social Workers also play a crucial role in empowering clients. By interacting with clients, their relatives, and the surrounding community, social workers help individuals feel empowered by providing a sense of options, choices, and possible courses of action. This empowerment is essential for navigating life and minimizing potential risks.

To effectively assess clients at risk of or currently using alcohol or other drugs, AOD Social Workers use a variety of screening tools and standardized measures. These tools are essential for determining the level of dependence

on alcohol and other drugs, as well as facilitating support for First Nation Australians in areas such as employment, health, and education.

Commonly used screening tools include the Audit Alcohol screening tool, K-10, Mental Status Examination and other short assessments. These tools help social workers identify dependence, assess mental health status, evaluate quality of life, and determine client risk.

The comprehensive approach of AOD Social Workers at UTHS ensures that individuals and families receive the necessary support to overcome addiction and substance use disorders.

By providing tailored, culturally sensitive services, these social workers play a crucial role in improving the lives of Aboriginal and Torres Strait Islander people in some of the most remote parts of South Australia.

Liaising with other Agencies AOD team liaises and connects clients to additional services such as Complete Personnel, Housing SA, Social and Emotional Wellbeing, and the Department of Child Protection for after-care and support once a successful AOD exit has been accomplished. Workers from UTHS collaborated closely with other community agencies to develop solutions to client-related challenges.

The actions that are involved in such support are: daily home visits to provide support and the check client’s progress, visits to other active agencies on a regular basis for care coordination and to promote AOD services, attended inter-agency meetings and community activities.

Clients who needed rehabilitation support were referred to the Footsteps rehabilitation center in Port Augusta.

During the last twelve months, the AOD team referred 4 clients to the residential rehabilitation center in Port Augusta, and one of the clients has successfully completed her rehabilitation in the first week of February. This was achieved by the AOD team applying motivational interviewing steps such as precontemplation, contemplation, preparation, action, and maintenance to change the minds of the clients by maintaining their confidentiality and privacy.

AOD team ensured to send the clients to Aboriginal-specific rehab center which focus on providing a culturally safe and appropriate environment for clients. When a client wanted to go to rehab, AOD social workers collaboratively worked with the client and assisted the client in finding the best rehab according to their needs.

In addition, we occasionally engage with SAPOL when conducting our case management processes. It ultimately comes down to working together with local law enforcement to help our clients who have been

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arrested for AOD or mental health issues. The AOD Team offers clients harm-reduction strategies for aftercare and support, and more particularly, the AOD team provides additional service to the community with the support of specialist services such as emotional support, stress management, drug and alcohol counselling with the motivational interviews, counselling over the phone as needed, advice and education, brief interventions and AOD follow-ups by home visit and during community visits.

AOD Service Delivery: July 2023 – June 2024 8% 31%

22%

5% 26%

8%

AOD Programs AOD Case Management Advice/Education Brief Intervention Follow ups Home Visits

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Brief Intervention A brief intervention for Alcohol and Other Drugs (AOD) is a time-limited, structured conversation that aims to motivate individuals to reduce or eliminate their substance use.

These interventions typically occur in a variety of settings including DAS (Drug and Alcohol Services), UTHS Clinic, home visits and outreach. The primary goal is to provide immediate feedback, increase awareness about the risks associated with substance use, and encourage the adoption of healthier behaviours. By focusing on personalized and specific guidance, brief interventions help clients recognize the negative impacts of their substance use and empower them to make positive changes. This approach is particularly effective as it can be integrated into routine appointments and interactions, making it a flexible and accessible tool in the effort to combat substance misuse.

Advice and Education Advice and education programs for Alcohol and Other Drugs (AOD) play a crucial role in preventing and addressing substance misuse within the community. These programs

are designed to provide clients with the knowledge and skills needed to make informed decisions about their substance use. They often include information sessions, workshops, and community outreach initiatives that cover topics such as the risks and consequences of substance misuse, strategies for reducing harm, and the benefits of healthy lifestyle choices.

Additionally, these programs offer practical advice on how to cope with peer pressure, manage stress, and seek help when needed. By fostering a supportive and informed community environment, advice and education programs aim to reduce the incidence of substance misuse and its associated

harms, promote healthier behaviours, and ultimately improve overall community well-being.

Client Follow up Client follow-ups are a vital component of effective Alcohol and Other Drugs (AOD) intervention programs.

These follow-ups ensure that clients continue to receive the support and guidance they need as they work towards reducing or eliminating substance use. Follow-up sessions provide an opportunity to review the client’s progress, address any ongoing challenges, and adjust treatment plans as necessary. They can include regular

check-ins via phone calls, in-person meetings, or virtual appointments.

These sessions are also a chance to reinforce positive behaviours, offer encouragement, and maintain a connection with the client, which is crucial for sustaining motivation and commitment to change. Furthermore, follow-ups allow for the monitoring of any potential relapses and the timely provision of additional resources or referrals to other services if needed.

By maintaining consistent contact and support, client follow-ups significantly enhance the likelihood of successful long-term recovery and overall well-being.

Raising Awareness for Fetal Alcohol Spectrum Disorder (FASD) On October 5, 2023, Umoona Tjutagku Health Service’s Drug and Alcohol Unit launched a significant initiative aimed at raising awareness about Fetal Alcohol Spectrum Disorder (FASD). FASD is a complex and often misunderstood condition affecting individuals exposed to alcohol during pregnancy. This program not only supported those already impacted but also aimed to prevent future cases by offering education, workshops, and community events. The attendees

included families, caregivers, and healthcare professionals with essential knowledge about FASD. Umoona Tjutagku Health Service’s dedication to raising awareness serves as a beacon of hope for those affected

by FASD, helping to reduce stigma and foster compassion. Together, we can build a more informed and empathetic society that supports individuals with FASD.

Objectives of the Program •

Education and Awareness: Raise community awareness about FASD, emphasizing its causes, effects, and prevalence.

•

Prevention: Educate women of childbearing age and their support networks about the risks of alcohol consumption during pregnancy and promote healthy behaviors.

•

Early Identification: Facilitate early identification and diagnosis of FASD through training for healthcare professionals and educators.

•

Support for Affected Individuals: Provide a support network for individuals and families affected

by FASD, offering counselling, resources, and guidance.

•

Reducing Stigma: Combat the stigma associated with FASD by promoting understanding and empathy within the community.

•

Long-Term Impact: Ensure the sustainability of awareness efforts beyond the program’s initial implementation, creating a lasting impact on the community’s knowledge and attitudes toward FASD.

Oodnadatta (Dunjiba) Workshops Oodnadatta has a very small population and very limited access to services. UTHS social workers visit Oodnadatta once a month to deliver AOD and NIAS programs and follow up with clients. During these visits, social workers actively engage with the Aboriginal community to assess their well-being and identify their needs.

The monthly visits include client follow-ups, case management, and AOD counselling, ensuring that individuals receive ongoing support and guidance. Social workers do workshops and conduct yarning circles with clients, providing a culturally sensitive space to discuss various topics such as cultural aspects,

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personal wellbeing, AOD concerns, and community challenges. These sessions foster open communication and mutual support among community members.

In addition to the emotional and psychological support, clients attending the programs are provided with a healthy and fulfilling lunch.

Furthermore, food hampers are distributed to families, addressing immediate nutritional needs and promoting overall well-being. Through these comprehensive and culturally responsive initiatives, social workers make a significant impact on the lives of the Oodnadatta community, supporting them in overcoming challenges and enhancing their quality of life.

AOD Success Story Simon(42yrs) became a client of the Drug & Alcohol Services (DAS) Centre by visiting a General practitioner at Umoona Tjutagku Health Service Aboriginal Corporation, seeking to make positive changes in his life.

Despite his passion for music and dedication to staying active through the gym program offered by DAS, Simon struggled with unsafe alcohol consumption and cannabis use. These challenges were holding him back from reaching his full potential.

One day, Simon took a courageous step and approached his AOD (Alcohol and Other Drugs) social worker at DAS, expressing a sincere interest in attending a rehabilitation program.

Recognising his determination, the social worker promptly began working with Simon to find the best possible support for his needs. Together, they decided that the Footsteps rehab program in Port Augusta would be the most suitable option.

The social worker guided Simon through every step of the process, helping him gather all necessary documentation and

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ensuring he was fully prepared for the journey ahead. Simon’s motivation was evident as he diligently followed up with the social worker on a regular basis, demonstrating his commitment to overcoming his substance use issues.

Now, Simon is waiting for his referral to be approved by the Footsteps program, and he is looking forward to starting his journey to recovery and wellness.

Simon’s success underscores the impact of DAS’s holistic approach to health and wellbeing, where clients are empowered to make lasting, positive changes in their lives.

AOD TEAM Tajinder Kaur Bala Tanil Dehigaspitiya Warunika Warusahannadige

Social and Emotional Wellbeing Report Strengthening Community Well-being: Umoona Tjutagku Health Service SEWB Program 11.8% 26.9% Case Management Client Exits Home Visits

24.9%

Follow ups

The past year has been transformative for Umoona Tjutagku Health Service (UTHS) as we expanded our initiatives to better serve the Coober Pedy community.

26.9%

Advice/Education Counselling Reassurance/Support

10.9%

14.1% 6.3%

Addressing Mental Health Challenges in Coober Pedy Mental health challenges in Coober Pedy present significant barriers to well-being for many community members. The Umoona Tjutagku Health Service (UTHS) is dedicated to addressing these challenges through comprehensive Social and Emotional Wellbeing (SEWB) services tailored to the unique needs of the Indigenous population and the broader community. This report outlines the mental health challenges faced in Coober Pedy and how UTHS is addressing them effectively.

Our Approach The past year has been transformative for Umoona Tjutagku Health Service (UTHS) as we expanded our initiatives to better serve the Coober Pedy community.

The Social and Emotional Wellbeing (SEWB) services provided by Umoona Tjutagku Health Service (UTHS) are vital to the holistic health of the Coober Pedy community. These services address mental health challenges, promote overall well-being, and strengthen community bonds, playing a crucial role in improving the quality of life for the Indigenous population and the wider community.

This report highlights the importance of SEWB services and their impact on the community.

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Cultural Sensitivity and Understanding

Early Intervention and Prevention

SEWB services are designed with a deep understanding of the cultural context of Indigenous communities.

By integrating traditional healing practices with modern mental health care, UTHS ensures that services are culturally appropriate and resonate with the community’s values and beliefs. This culturally sensitive approach helps to break down the stigma around mental health and encourages individuals to seek help, fostering a more supportive and accepting environment.

Early intervention is key to preventing severe mental health issues. SEWB services provide early screening and support for individuals experiencing stress, anxiety, depression, and other mental health challenges. By identifying and addressing these issues early, UTHS helps prevent them from escalating into more serious conditions. This proactive approach not only improves individual outcomes but also reduces the overall burden on healthcare services.

Promoting Holistic Health

Art & Craft Programs

Healthy Cooking Programs

Community Events

SEWB Groups 0

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20

40

Female

Male

60

80

100

Integration of Physical and Mental Health SEWB services emphasise the interconnectedness of physical and mental health. By addressing both aspects simultaneously, UTHS promotes a more comprehensive approach to health care. This holistic perspective ensures that individuals receive the support they need to improve their overall well-being, recognising that physical and mental health are deeply interrelated and equally important.

Enhancing Social Skills and Confidence Programs like the Table Etiquette Dining initiative within the SEWB services help individuals develop social skills and boost their confidence.

These programs provide a supportive environment for clients to practice social interactions, fostering a sense of belonging and improving their ability to enga ge with others. Enhanced social skills lead to better personal relationships and greater community involvement, contributing to overall mental health and well-being.

Strengthening Community Ties

Reducing Stigma and Encouraging Help-Seeking

Impact on Overall Community Wellbeing

Building a Supportive Network

Normalising Mental Health Discussions

Providing Accessible and Culturally Relevant Services

Improved Mental Health Outcomes

SEWB services play a vital role in strengthening community ties by providing a platform for individuals to connect and support one another.

Group activities and peer support sessions foster a sense of community and create a network of support that individuals can rely on during challenging times. This sense of belonging and mutual support is crucial for mental health and resilience.

By providing a safe and supportive environment for discussing mental health issues, SEWB services help reduce the stigma associated with seeking help. Open discussions about mental health challenges and the importance of well-being encourage individuals to seek the support they need without fear of judgment. This normalisation of mental health issues is crucial for early intervention and effective treatment.

UTHS ensures that SEWB services are accessible and relevant to the community. By offering services that are tailored to the specific needs and cultural context of the Coober Pedy community, UTHS makes it easier for individuals to access the help they need. This accessibility is critical for ensuring that all community members can benefit from mental health services.

The SEWB services have significantly improved mental health outcomes in Coober Pedy. Clients report feeling more supported, less isolated, and more confident in managing their mental health. These positive outcomes contribute to the overall well-being of the community, enhancing individual quality of life and reducing the prevalence of mental health issues.

Celebrating Cultural Heritage Through cultural exchange programs and activities, SEWB services promote the celebration and preservation of cultural heritage. These programs help individuals reconnect with their cultural roots, enhancing their sense of identity and pride. This cultural awareness also fosters mutual respect and understanding within the community, strengthening social cohesion and reducing social isolation.

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Enhanced Quality of Life By addressing both mental and social needs, SEWB services enhance the quality of life for individuals in the community. Clients experience improved relationships, greater social engagement, and a stronger sense of community, all of which contribute to a higher quality of life. The comprehensive support provided by SEWB services ensures that individuals can lead fulfilling and productive lives.

Comprehensive Overview of SEWB Key Programs This report highlights three significant programs: the Social and Emotional Wellbeing (SEWB) program with its Table Etiquette Dining initiative, the Men’s Pitstop program, and our collaboration with Khalsa Aid. These programs collectively enhance the physical, mental, and social well-being of our community members.

from clients and community members who expressed a desire for more opportunities to develop and practice social skills in a supportive environment. Recognising the importance of social interactions in overall well-being, the SEWB program team designed a series of dining events and workshops that focus on the fundamentals of table manners, conversational skills, and cultural dining practices.

Objectives:

SEWB Program: Table Etiquette Dining for Clients In the past year, the Umoona Tjutagku Health Service (UTHS) Social and Emotional Wellbeing (SEWB) program has introduced a unique initiative aimed at enhancing the social skills and confidence of our clients: the Table Etiquette Dining program.

This initiative has been specifically designed to address the needs of the Coober Pedy community, promoting not only good manners and dining etiquette but also fostering social interaction and community cohesion.

The Table Etiquette Dining program was launched in response to feedback

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•

Enhance understanding of proper table etiquette and social norms.

•

Provide a supportive environment for practising and refining social skills.

•

Promote cultural awareness and appreciation through diverse dining traditions.

•

Foster a sense of community and belonging among participants.

Impact and Outcomes The Table Etiquette Dining program has been well-received by the community, with positive feedback from both clients and their families.

Key outcomes include:

Activities: •

Etiquette Workshops: Regular workshops led by etiquette experts and community elders cover a range of topics, including the proper use of utensils, appropriate table conversation, cultural differences in dining etiquette, and the importance of respect and courtesy at the table.

•

•

Themed Dining Events: Clients participate in themed dining events that simulate real-life dining scenarios. These events often feature cuisines from different cultures, providing a rich and diverse dining experience. Themes have included traditional Aboriginal feasts, Asian banquets, and Western formal dinners.

Role-Playing Exercises: Clients engage in role-playing exercises to practice greeting guests, making

small talk, and handling various dining situations. These exercises are designed to boost confidence and ensure clients are comfortable in different social settings.

•

Peer Support and Feedback: The program emphasises peer support, encouraging clients to provide constructive feedback to each other.

This peer-based approach fosters a collaborative learning environment where clients can learn from one another’s experiences.

•

Improved Social Skills: Clients have reported increased confidence in social situations, better understanding of table etiquette, and improved conversational skills.

•

Enhanced Cultural Awareness: Participants have gained a deeper appreciation for different cultural dining practices, promoting respect and inclusivity within the community.

•

Stronger Community Bonds: The shared dining experiences have helped to strengthen community ties, creating a sense of unity and support among participants.

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Impact and Future Directions

Testimonials: •

•

“The Table Etiquette Dining program has been a great experience for me. I feel more confident when dining with others and have learned so much about different cultures.” – Program Participant “It’s wonderful to see how the program brings people together.” – Program Participant

Drug & Alcohol Service Centre Men’s Pitstop Program: Strengthening Community Well-being In addition to the SEWB programs, UTHS runs the Men’s Pitstop program, a targeted initiative designed to support the physical and mental health of men in the Coober Pedy community. Recognising that men often face unique health challenges and may be less likely to seek help, the Men’s Pitstop program provides a safe and supportive environment for men to address their health needs.

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Components: •

•

Health Checks: Regular screenings focusing on cardiovascular health, diabetes, and prostate health for early detection and prevention.

These health checks are critical for identifying and addressing potential health issues before they become serious.

Mental Health Support: Counselling services addressing depression, anxiety, and stress, promoting open discussions about mental health.

The program encourages men to speak openly about their mental health challenges and seek the support they need.

•

•

Skill-Building Workshops: Workshops and activities that focus on practical skills, such as financial management, parenting, and healthy cooking.

These workshops empower men to take control of various aspects of their lives, contributing to their overall well-being.

Peer Support: Regular group meetings and activities create a strong support network, fostering a sense of camaraderie and community among participants.

These peer support groups provide a safe space for men to share their experiences and support one another.

Both the SEWB and Men’s Pitstop programs have made significant strides in improving health outcomes in Coober Pedy. By addressing both the mental and physical health needs of the community, UTHS is fostering a more resilient and healthy population.

Looking forward, UTHS plans to expand these programs, incorporating more community feedback and exploring innovative approaches to health care delivery. Continued efforts to combat stigma and improve accessibility will be crucial in ensuring the sustained success of these initiatives.

Testimonials: •

“The Men’s Pitstop program has been life-changing. I’ve learned so much about managing my health and feel more connected to my community.” – Program Participant

•

“The support I’ve received from the Men’s Pitstop program has been incredible. It’s great to have a place where men can come together and support each other.”

– Program Participant

Future Directions Looking ahead, UTHS plans to expand the Table Etiquette Dining program to include more diverse cultural themes and collaborate with local restaurants to provide real-world dining experiences for clients. Additionally, the program will incorporate feedback from participants to continually improve and adapt the workshops and events to better meet the needs of the community.

Bridging Cultures and Providing Nourishment: Umoona Tjutagku Health Service and Khalsa Aid Unite in Coober Pedy In a remarkable collaboration, UTHS and Khalsa Aid have joined forces to deliver food and foster cultural exchange in Coober Pedy. This initiative highlights the power of

unity in addressing both physical and cultural nourishment. Khalsa Aid has been instrumental in providing food supplies, drawing from its extensive experience in delivering aid worldwide. Volunteers from both organisations have come together to distribute food parcels, ensuring that families receive the nourishment they need. This collaboration is not just about providing meals; it’s about offering support, hope, and a sense of community to those in need.

Addressing Food Insecurity: •

Partnership Goals: Provide reliable access to nutritious food, particularly for the Indigenous population. The collaboration aims to alleviate hunger and promote well-being by ensuring that families receive the nourishment they need.

•

Food Distribution: Regular food drives offering fresh produce, pantry staples, and culturally appropriate foods. The distribution efforts are meticulously organised to cater to the diverse dietary needs of the community.

•

Community Support: Volunteers from both organisations work together to distribute food parcels,

offering support, hope, and a sense of community to those in need.

This collaboration is not just about providing meals; it’s about offering support and a sense of community to those in need.

Celebrating Cultural Diversity: Beyond addressing immediate needs, this partnership also celebrates the rich cultural tapestry of Coober Pedy.

Khalsa Aid, with its roots in the Sikh tradition of selfless service, brings a unique cultural perspective that resonates deeply with the values of the Aboriginal community. This alignment has paved the way for meaningful cultural exchange programs, where stories, traditions, and practices are shared and honoured. Recent cultural programs have included traditional bhangra dancing and storytelling, as well as shared meals that incorporate both Indigenous Australian and Asian cuisines. These events have not only fostered mutual respect and understanding but have also strengthened community bonds.

Participants have expressed a renewed appreciation for their heritage and a greater sense of connection to their neighbours.

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•

•

In addition to these cultural activities, workshops on traditional arts and crafts, music, and language have been introduced. These workshops provide a platform for community members to engage in hands-on learning and cultural preservation.

By celebrating and preserving cultural heritage, the partnership promotes a deeper sense of identity and pride among participants.

•

Cultural Exchange Programs: Events featuring traditional bhangra dancing, storytelling, and shared meals incorporating Indigenous Australian and Asian cuisines. These cultural programs foster mutual respect and understanding, strengthening community bonds.

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Impact and Future Directions:

Workshops: Sessions on traditional arts, crafts, music, and language promote cultural preservation and mutual respect. These workshops provide a platform for community members to engage in hands-on learning and cultural exchange.

•

Community Engagement: Activities that strengthen community bonds and foster a greater sense of connection among participants. By celebrating and preserving cultural heritage, the partnership promotes a deeper sense of identity and pride among participants.

Positive Feedback: Community members report increased appreciation for cultural heritage and stronger social ties.

Participants have expressed a renewed appreciation for their heritage and a greater sense of connection to their neighbours.

•

Expanded Programs: Plans to include educational workshops on health and cultural awareness, establish community gardens, and create a community kitchen for cooking classes and nutrition education. These initiatives aim to empower the community with knowledge and skills that will contribute to long-term resilience and self-sufficiency.

Success story SEWB would like to share an achievement related to housing as it clearly shows how hard it is to get the least rental property in Coober Pedy for these Aboriginal clients.

The housing application process takes time, and you need to put in extra effort to be successful in finding at least some rentals as well. One of the regular participants in the women’s program requested help from SEWB staff, showing photos of her living house, which was not in a better condition and needed to be repaired soon. She said she was trying, but she found it hard to get a rental property to stay in while Housing SA repairs her current house. She wanted support to fill out the application, a support letter explaining her current situation, and someone to be a reference for her. SEWB had a good understanding of the client’s situation and helped her to submit the application. After a few days, SEWB received a call from a private property agent to check the client’s ability to maintain the house in good condition and to find out about financial stability. SEWB assured her, guaranteed the information, and provided positive feedback for the client. The next day, the client

contacted SEWB and said she got the rental house and was grateful for the support. She was also internally referred to get psychiatrist support as she was depressed due to a personal matter. She was a happy client who always actively participated in the women’s program and got support from the SEWB team to overcome her challenges.

Further, SEWB worked with mental health clients and delivered their medications appropriately on a daily and weekly basis for those who could not follow the routine. Always receive guidelines from the psychiatrist and follow up with them regarding their medications.

Overview of the SEWB Programs The SEWB program aims to support the mental health and overall wellbeing of the Aboriginal and Torres Strait Islander community. This involves addressing not only mental health issues but also considering the broader social determinants of health, such as cultural identity, community connections, and family support.

The program has organised numerous community events and workshops aimed at promoting social and emotional well-being. Participation rates have been high, indicating strong community interest and support. Feedback from these events has been positive, with participants expressing increased awareness and understanding of SEWB concepts.

Specific programs targeting young people, including school-based workshops, recreational activities, and mentorship programs, have successfully engaged youth, providing them with skills and knowledge important for managing stress, building resilience, and supporting their peers. Activities such as music, cooking, and art have been particularly

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effective in drawing young people into the program, offering constructive outlets for expression and connection.

During the reporting period, we faced challenges such as persistent stigma around mental health issues within the community, which hindered participation in SEWB services, and extreme weather conditions that affected community events. To address these challenges, we increased focus on community education and awareness campaigns to combat stigma.

Additionally, we adapted programs by scheduling indoor activities during adverse weather conditions and implementing contingency plans for outdoor events.

Our future directions aim to build stronger partnerships with other health services and community organisations to enhance service delivery and resource sharing. And continue to seek additional funding to expand the reach and scope of SEWB services. Apart from that, we regularly evaluate the program’s impact and effectiveness, making necessary adjustments to meet the community’s evolving needs.

James, an Aboriginal man, found himself caught in a cycle of addiction and legal trouble. His mental health suffered, and he struggled to maintain stability in his life.

Recognizing the need for change, he reached out for help.

Together, they tackled each obstacle head-on. From accompanying him to court appointments to scheduling crucial mental health sessions, the support network ensured that James never felt alone in his journey. The staff conducted regular home visits, offering a safe space for him to open up and address his deepest concerns.

A team of compassionate social and emotional well-being workers entered his life. They provided James with the support he desperately needed, guiding him through the complexities of his situation with patience and understanding.

Through their guidance and encouragement, James began to see the light at the end of the tunnel. With their help, he successfully completed a rehabilitation program, breaking free from the grip of alcohol and tobacco addiction. Moreover, he gained valuable

Success Story

Self Health Kinship Community Culture History

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coping skills to manage his mental health effectively.

The culmination of their efforts was nothing short of inspiring.

James emerged from his struggles with newfound resilience and determination. As a testament to his progress, he was ultimately released from his legal charges, marking a significant milestone in his recovery journey.

Today, James stands tall as a beacon of hope for others facing similar challenges. His transformation serves as a powerful reminder of the impact that dedicated social and emotional well-being workers can have on individuals’ lives. Thanks to their unwavering support, James not only overcame his obstacles but also found a renewed sense of purpose and wellbeing. He now volunteers to share his story and support others on their recovery journeys, embodying the positive change he wishes to see in his community.

Support for Coober Pedy community Further, the SEWB team has managed to get bulk donations twice last

year from KHALSA-AID Australia, which is an international nonprofit humanitarian organisation that supports people all over the world. The team maintains a good relationship with them, expecting to get constant support for the Coober Pedy Aboriginal community. Staff distributed donations to people who were referred by other professionals and participated in DAS programs.

People who had a hard time financially, COVID-19-affected families, and people who couldn’t go shopping due to other health reasons were highly appreciative of the effort. As the SEWB social worker and on behalf of the UTHSAC, I would like to express our deepest and sincerest gratitude to KHALSA-AID Australia for the donations and unwavering support for Aboriginal People in Coober Pedy.

Social and emotional well-being practices are firmly ingrained in Aboriginal people’s cultural heritage and traditions. Their holistic approach to health and wellbeing, which acknowledges the interdependence of the mental, emotional, physical, and spiritual facets of life, is fundamentally based on these practices. To ensure that Aboriginal people can receive services without fear of prejudice or

cultural insensitivity, UTHSAC’s SEWB program constantly safeguards culture and customs and develops culturally safe spaces. This is important for their social and emotional wellbeing.

Additionally, it acknowledges how colonization’s past and present effects have had a significant impact on Aboriginal peoples’ social and emotional wellbeing. Along with this, the SEWB team advocates for culturally appropriate mental health services that incorporate traditional methods and knowledge and are accessible to all Aboriginal people while maintaining their confidentiality and privacy. Therefore, SEWB team in UTHSAC always willing to help you in a variety of ways to overcome your Social Emotional Wellbeing challenges/concerns, and we are more than delighted to support you. All you have to do is visit the Robin Walker Drug and Alcohol Centre during normal business hours and arrange an appointment to meet with a SEWB staff member.

Looking Ahead The Umoona Tjutagku Health Service has made significant strides in enhancing the well-being of the Coober Pedy community through the SEWB programs. These initiatives demonstrate our commitment to addressing the diverse needs of our community, fostering a sense of unity, and promoting long-term resilience.

Through these comprehensive programs, UTHS is building a foundation for a healthier, more cohesive community where every individual is valued and supported. We are proud of the progress made and look forward to continuing our work to improve the health and well-being of the Coober Pedy community.

impact on the overall well-being of the Coober Pedy community, fostering a healthier, more cohesive, and resilient community.

As we look forward to the coming year, UTHS remains dedicated to expanding our SEWB services and continuing to make a positive impact on the lives of those we serve. The ongoing commitment to holistic health and well-being ensures that the Coober Pedy community will continue to thrive.

Koshani Yatawarra SEWB Worker

The Social and Emotional Wellbeing (SEWB) services provided by Umoona Tjutagku Health Service are indispensable in addressing mental health challenges and promoting holistic well-being in Coober Pedy.

These services not only support individual mental health but also strengthen community ties, celebrate cultural heritage, and reduce the stigma associated with mental health issues. Through these comprehensive services, UTHS is making a profound

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National Ice Action Strategy (NIAS) Report “Social workers are the unsung heroes who tirelessly advocate for the voiceless, offering compassion and guidance to those in despair. With unwavering dedication, they transform lives, turning adversity into opportunities for healing and growth. Their selfless efforts illuminate the darkest corners, restoring faith and dignity with every act of kindness. They are beacons of empathy, bridging gaps and forging connections that resonate with profound impact, leaving an indelible mark of compassion on our world”.

Social workers under the NIAS are instrumental in delivering tailored support that respects and integrates Indigenous cultural practices and values

NIAS Programs and Services The National Ice Action Strategy (NIAS) in Australia includes initiatives aimed at addressing the impact of ice (crystal methamphetamine) on Indigenous communities, particularly focusing on providing support and services through social worker programs. These programs aim to tackle substance abuse issues comprehensively by offering culturally appropriate interventions, rehabilitation services, and community education.

Social workers under the NIAS are instrumental in delivering tailored

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support that respects and integrates Indigenous cultural practices and values. NIAS social worker works closely with individuals, families, and communities affected by ice addiction, offering counselling, treatment referrals, and support for mental health issues exacerbated by substance abuse. Additionally, NIAS social worker plays a vital role in advocating for policy changes that promote better access to healthcare, social services, and educational opportunities for First Nations peoples.

Through collaboration with community leaders and organisations, NIAS social worker programs strive to foster resilience (with the support of NDIS team and aged care support team), healing, and empowerment within Indigenous communities, aiming to reduce the harmful effects of ice and improve overall well-being among First Nations populations.

NIAS services during the last financial year July 2023 - June 2024

Advice and Educational programs

significant attention is the use of electronic cigarettes (e-cigarettes) and vapes among young people.

School Program at Coober Pedy Area School

At Coober Pedy Area School, we recognized the importance of educating our students about the risks associated with e-cigarettes and vapes. Our educational program on this topic aimed to equip students with the knowledge they need to make informed decisions regarding their health.

As a community, we are committed to nurturing an environment where our students can thrive academically, socially, and healthily. By working together—educators, parents, and students—we can empower our youth to make informed decisions and resist pressures to use harmful substances like e-cigarettes and vapes.

Advocacy/ LiaisonAdvice Advice/education Counselling Brief intervention

School educational program conducted on 4th and 5th April 2024 at the Coober Pedy area school by Drug and Alcohol Social Workers Team. The theme was “Educating Our School Children on the Risks of E-cigarettes and Vapes”.

Home Visit Clients Follow -up NIAS Oodnadatta visit NIAS - Group ICE Workshop NIAS Case Management NIAS Case Plan, Enrolment

0

100

200

300

400

500

600

700

800

In today’s rapidly evolving world, it is crucial to stay informed about emerging trends that may impact our children’s health and well-being.

One such trend that has garnered

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Community Programs

Our Approach to Education Through age-appropriate curriculum and open discussions, we aim to: 1.

Provide Accurate Information: Our program educates students about what e-cigarettes and vapes are, how they work, and their potential health effects.

2. Promote Critical Thinking: We encourage students to critically evaluate marketing claims and understand the difference between perception and reality when it comes to the safety of these products.

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3. Encourage Healthy Choices: By emphasizing the importance of maintaining a smoke-free and vape-free lifestyle, we empower students to prioritize their health and well-being.

4. Support for Parents: We believe that parental involvement is crucial in reinforcing these messages at home. We provide resources and guidance to help parents discuss these topics with their children effectively.

World Social Worker’s DAY World Social Workday takes place on 19 March 2024. The theme was ‘Buen Vivir: Shared Future for Transformative Change’, which emphasizes the need for social workers to adopt innovative, community-led approaches that are grounded in indigenous wisdom and harmonious coexistence with nature. The day’s aim was to highlight the achievements of social work, to raise more awareness about social services and their importance in making this world a better place.

Social works aim to fight for the rights and justice of people, something which is very important in today’s world. Social workers spend their days helping people with alcohol and other substance abuse, complicated psychological, health, social, or financial problems. DAS social workers assist families in need and people who are the victims of abuse. They provide counselling, advice, and direction for clients who would otherwise have no way of bettering their situations.

To celebrate world social workday, DAS social workers and the DAS team conducted a community event on 19 March 2024 in the

community including health checkups, Indigenous education campaign related to ICE workshop by NIAS and AOD social workers, Wellbeing check-ups by SEWB social worker.

All the participants attended with BBQ session, healthy food, and refreshments. There were 53 clients participated the program, a nurse from the clinic and Aboriginal Health Workers supported to success the health check-ups.

National Close the Gap Day Close the Gap Day was introduced in 2007 as a joint effort by Australia’s leading public health organisations and agencies, featuring Olympians Ian Thorpe and Cathy Freeman as the event’s featured speakers. The initiative draws attention to the poor health and dearth of resources experienced by many Australian indigenous tribes.

With a life expectancy 10–17 years lower than that of non-indigenous Australians, the Close the Gap initiative aims to improve the health of Aboriginal and Torres Strait Islander people. Apart from the availability of healthcare, the well-being of indigenous communities is influenced by various other factors such as poverty, education, and employment.

DAS NIAS and AOD social workers conducted National Close the Gap Day on Thursday 21 March 2024.

National Close the Gap Day advocates for health equity of Australia’s Indigenous people and educating the public about the health issues and barriers to well-being faced by them. This Close the Gap Day event conducted at Oodnadatta on 21 March 2024 from 11.30 am to 1.30 am and event was dedicated to fostering inclusivity and advocating for a healthier, more equitable world. The event included yarning circle about the health issues, methamphetamine addiction in the first nation communities and barriers to wellbeing faced by Australia’s indigenous people.

Oodnadatta Visit NIAS and AOD social workers are engaging with Oodnadatta clients during the visits as the importance of culturally responsive practice, advocacy, and collaboration in supporting Aboriginal clients in Oodnadatta, highlighting the role of social workers in promoting well-being and social justice.

In the realm of social work, understanding the diverse contexts and challenges faced by communities is fundamental to our practice.

One such community deserving attention is Oodnadatta, a place rich in culture but grappling with unique social issues.

As social workers committed to advancing social justice and supporting marginalized communities, our work in Oodnadatta holds profound significance. The Aboriginal people of this region face unique challenges stemming from socioeconomic disparities, and cultural complexities. Here’s how our support as social workers can make a meaningful difference: •

Educational Program

•

Counselling sessions

•

Yarning Circles

•

Ice Workshops

•

Bush Trips and Camping

•

Outdoor BBQ sessions

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The National Ice Action Strategy (NIAS) social worker program and services in Coober Pedy are unique for several reasons: 1. Cultural Sensitivity: The services provided by NIAS social workers in Coober Pedy are culturally sensitive and tailored specifically to the needs and values of the local Indigenous population. They incorporate traditional healing practices and respect Indigenous cultural protocols, which is crucial for building trust and engagement within the community.

2. Holistic Approach: NIAS social workers take a holistic approach to addressing ice addiction and related issues. They not only focus on treatment and rehabilitation but also on addressing underlying social determinants of health, such as housing instability, unemployment, and intergenerational trauma.

This comprehensive approach is essential for sustainable recovery and well-being.

3. Community Engagement: The NIAS social worker program emphasizes community engagement and collaboration.

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Social workers work closely with local leaders, organisations, and community members to identify needs, develop culturally appropriate interventions, and mobilize resources effectively. This community-driven approach ensures that services are responsive and relevant to local realities.

4. Integration of Services: NIAS social workers facilitate seamless access to a range of services, including healthcare, mental health support, education, and employment assistance. By coordinating care and support across different sectors, they enhance the effectiveness of interventions and improve outcomes for individuals and families affected by ice addiction.

5. Capacity Building: Beyond direct service delivery, NIAS social workers are involved in capacity building within the community.

They provide training, workshops, and educational sessions to empower community members to recognize and respond to issues related to ice addiction, fostering a supportive environment for recovery and resilience.

Trauma/ Stress/Anger management

Motivational Interviewing

Cognitive Behavioural Therapy

Narrative Therapy

Loss and Grief management

Advise and Educational Sessions

Social Work Strategies and Tools

System Theory

Brief Interventions

Advocacy

Case Management

Counselling Sessions

Overall, the uniqueness of the NIAS social worker program in Coober Pedy lies in its culturally informed, holistic, and community-engaged approach to addressing ice addiction and supporting the well-being of Indigenous populations. These elements contribute to the program’s effectiveness and relevance in meeting the specific needs of the local community.

Success Story Sarah (21 years) was born with a developmental disability that made it difficult for her to process information quickly and navigate social situations.

Apart from these challenges, she had a negative personality and a difficulty to connect with others. Growing up, she found it hard to fit in and often felt misunderstood.

As Sarah entered her teenage years, she struggled with feelings of loneliness and began experimenting with drugs, including methamphetamine. The drug seemed to provide temporary relief from her insecurities and social anxieties. However, it soon became a destructive force in her life.

Sarah’s addiction quickly escalated. She became withdrawn from her family and friends, lost interest in her hobbies, and her health deteriorated as she is diagnosed with chronic epilepsy.

One day, Sarah collapsed due to a drug overdose and combination with other substances (Cannabis). She was admitted to the hospital where doctors informed her family that she was lucky to be alive. This incident shocked Sarah and her family into action.

With the help of the NIAS social worker and other social workers team, a visiting psychologist and psychiatrist of the Drug and Alcohol centre, and the UTHS clinic, Sarah began her journey to recovery, but unfortunately, she did not get much support from her family. The program provided tailored therapies to address both her addiction and her cognitive challenges considering her intellectual disability.

Sarah received cognitive behavioural therapy to help her manage her emotions and develop coping strategies.

Throughout her recovery, Sarah faced many hurdles. However, with the unwavering support of NIAS social worker, DAS team, psychiatrist and psychologist, dedicated counsellors, and fellow support team in the program, Sarah persevered it.

Also, NIAS social worker introduced her to NDIS coordinating team at UTHS and now she is getting NDIS support services as a result of hard teamwork of DAS.

feelings, psychiatrist and psychologist appointments, and DAS programs. She also joined a support group specifically for individuals with disabilities who were recovering from addiction, where she found camaraderie and encouragement.

Today, Sarah is one year sobered from methamphetamine. The DAS team and NDIS support services support her to be an independent and resilient individual. This is one of the most recent examples of how NIAS social worker helped our clients overcome their methamphetamine issues.

Sarah’s journey is a testament to the transformative power of support, specialized care, and the inner strength that lies within each person, regardless of their disabilities. Her success story inspires others to believe that recovery is possible, even in the face of significant challenges.

Gnanika Chandrasena Accredited Social Worker

Over time, Sarah started to regain her confidence and rediscover her interests. She is continuously participating in counselling sessions, which allow her to express her

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Mental Health Support

– Drugs and Alcohol Service (DAS) Coober Pedy, a remote town known for its opal mining, is home to a diverse population, including the local Indigenous community. However, this community faces unique health challenges due to historical trauma, social dislocation, and chronic poverty.

Mental health disorders are prevalent among Aboriginal people, often complicated by other chronic illnesses and substance misuse.

Mental health support is essential in Coober Pedy to address the complex interplay of social, cultural, and economic factors affecting mental well-being. By providing accessible, culturally competent services and promoting community resilience, mental health support contributes to a healthier and more resilient community overall.

DAS social workers are a vital part of the community because people who were experiencing anxiety, depression,

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stress, or a mental illness episode received assistance from the mental health team in the Coober Pedy Community as well as Oodnadatta.

NIAS social worker, SEWB Social worker, and AOD social workers continued mental health support even after losing the two after-hours full-time mental health social worker positions from last financial year.

Umoona community clients get support from visiting mental health professionals (Dr. Heather Brownlee and Dr. Ana Tu). NIAS Social worker and SEWB social worker worked on the responsibility of assisting clients with the service, appointments and client follow ups.

Overcoming Challenges in Aboriginal Mental Health Care For the Aboriginal community, good health is more than the absence of disease or illness; it is a holistic concept that includes physical, social, emotional, cultural, and spiritual wellbeing. Aboriginal people experience a higher rate of mental health issues than non-Indigenous Australians, with deaths from suicide almost twice as high, hospitalisation rates for intentional self-harm three times as high, and a

rate of high/very high psychological distress 2.4 times as high as for nonIndigenous Australians. While the prevalence of mental illness is similar across Australia, evidence suggests that people living in Outer regional and Remote areas access mental health services at much lower rates than people living in Major cities and Inner regional areas. These facts highlight the critical need for accessible mental health services for Aboriginal people in remote areas.

Over the past year, the UTHS Drug and Alcohol Services (DAS) has received regular visits from a psychiatrist and a psychologist, which has been instrumental in improving mental health wellbeing and changing beliefs about mental health care in the Coober Pedy Aboriginal community.

Initially, the biggest challenge was the stigma and misconceptions around seeking help from mental health professionals. Clients often declined appointments, expressing fears of being stereotyped and being labelled by the community.

To address mental health challenges among the Aboriginal community in Coober Pedy, social workers at DAS adopted a culturally sensitive and community-centred approach. They

recognised the uniqueness of the Aboriginal community, demonstrating flexibility, patience, and a genuine commitment to understanding and supporting their well-being. Social workers established long-term relationships, consistently engaging with individuals through home visits, outreach, and community events, and sought support from external agencies, including SAPOL and Coober Pedy Hospital.

Officer position and a Mental Health Registered Nurse position and awaiting opportunities for those positions.

Although the team lost two full-time after-hours social worker positions for this financial year, which impacted after-hours and weekend follow-ups, the SEWB, NIAS, and AOD social workers continued to manage mental health client follow-ups, bookings, and care plans. About 40 clients are receiving Psychiatrist and Psychologist services throughout the year, and we are following Mental Health Care Plans for about 75 clients in the community.

Social workers have been trained to prepare action plans for suicidal clients and have been enrolled on suicide prevention courses as per the psychologist’s request.

Until June 2024, our dedicated social workers provided mental health support to our clients. In June, we were fortunate to welcome a Registered Nurse for Mental Health to our team, significantly enhancing our capacity to deliver specialised care.

Drug and Alcohol team has submitted reports and applied for grants for fulltime Mental Health social workers positions, a Suicide Prevention

Today, many clients feel secure enough to come alone and make appointments on their own time, a significant accomplishment for UTHSAC and the Aboriginal people in the Coober Pedy and Oodnadatta communities.

The mental health and wellbeing of Aboriginal people is of paramount importance. For many Aboriginal and Torres Strait Islander (First Nations) people, good mental health is indicated by feeling a sense of belonging, having a strong cultural identity, maintaining positive interpersonal relationships, and feeling that life has purpose and value. Good mental health is a positive state of well-being in which a person can manage their thoughts and feelings to cope with the normal stressors of life

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and reach their potential in the context of family, community, culture, and broader society.

Our staff are committed to understanding and addressing these unique challenges faced by Aboriginal communities, ensuring that they receive the comprehensive and culturally sensitive support they need.

Why Mental health support is crucial for First Nations clients in Coober Pedy 1.

High-Risk Factors: The community faces high rates of substance abuse, unemployment, and social isolation, which contribute to mental health challenges.

2. Historical and Intergenerational Trauma: Many residents, particularly Indigenous Australians, have experienced trauma from historical injustices and cultural disruptions, impacting mental well-being.

3. Limited Resources: Remote location and sparse healthcare facilities make accessing mental health services difficult, necessitating tailored local support.

4. Community Well-being: Addressing mental health promotes resilience and social cohesion, which is vital

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for overall community health and development.

5. Preventive Measures: Early intervention and support can mitigate risks of severe mental health issues and improve the quality of life for residents.

Effective mental health support is thus essential for fostering resilience, healing trauma, and enhancing overall community well-being in Coober Pedy.

The Role of Mental Health Nurse Umoona Tjutagku Health Service Nurses play a crucial role in supporting the well-being of Indigenous individuals in Coober Pedy. Here’s how, Cultural Competence: UTHS Nurses must understand and respect Indigenous cultural practices, beliefs, and healing methods. They collaborate with community members to provide culturally sensitive care.

Holistic Assessment: Mental Health Nurses assess mental health needs within the broader context of physical health, family dynamics, and community connections. They consider cultural factors that impact mental well-being.

Early Intervention: UTHS Mental Health Nurses identify early signs of mental health issues and intervene promptly.

They work closely with community members, schools, and local agencies to prevent crises.

Health Promotion: Nurses educate the community about mental health, emphasising prevention, coping strategies, and resilience. They conduct workshops, group sessions, and awareness campaigns.

Collaboration: Mental Health Nurses collaborate with other healthcare professionals, including doctors,

psychologists, and social workers. They ensure a coordinated approach to care.

Expected Services and Support Individual Counseling: Mental Health Nurses provide one-on-one counselling to community members dealing with anxiety, depression, trauma, or grief. They offer coping strategies and emotional support.

Family Support: Mental Health Nurses engage with families, addressing intergenerational trauma and promoting healthy family dynamics.

They help families understand mental health issues and reduce stigma.

Community Workshops: Mental Health Nurses assist in collaboration with team members to organise workshops on stress management, coping skills, and emotional well-being.

These sessions empower community members to take charge of their mental health.

Referrals: When necessary, UTHS Nurses refer individuals to specialists, psychologists, or psychiatrists. They ensure timely access to appropriate care.

Advocacy: Nurses advocate for improved mental health services, better infrastructure, and increased funding. They raise awareness about the unique needs of the Indigenous community.

Why Mental Health Nurses Are Vital Cultural Safety: Indigenous individuals often feel more comfortable seeking help from someone who understands their cultural context. Mental Health Nurses bridge this gap.

Preventing Crisis: Early intervention prevents crises, hospitalisations, and long-term suffering. Nurses empower community members to recognize signs and seek help promptly.

Community Resilience: By promoting mental well-being, nurses contribute to community resilience. A mentally healthy community thrives socially, economically, and culturally.

In summary, The Mental Health Nurse in Coober Pedy can provide culturally competent, holistic care, emphasising prevention, early intervention, and community collaboration. The role is indispensable in supporting the mental health of the Indigenous community.

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Where to go for help EMERGENCIES Dial 000

(For ambulance, fire or police)

Mental Health Crisis Dial 13 14 65 Poisons Information Centre Dial 13 11 26 Alcohol and Drug Information Service 1300 13 1340 Confidential telephone counselling, information and referral from 8.30 am to 10.00 pm every day.

MAP transports people under the influence of alcohol or other drugs to places of safety and support. Service available seven days a week.

GAMBLING

National Alcohol and Other Drug Hotline phone 1800 250 015

Problem gambling phone 1800 858 858

Open arms for past and present members of the ADF and their families phone 1800 011 046 CRISIS COUNSELLING Lifeline Australia chat online or phone 13 11 14 DOMESTIC VIOLENCE

ALCOHOL AND DRUGS

Domestic Violence Crisis Line phone 1800 800 098

Alcohol and Drug Information Service phone 1300 131 340

1800 RESPECT phone 1800 737 732

Alcoholics Anonymous Helpline phone 1300 222 222

1800 RESPECT phone 1800 737 732

Counselling Online chat online, phone - 1300 131 340, email, SMS services, self-help Family Drug Support Australia phone 1300 368 186

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FAMILY VIOLENCE Lifeline Australia chat online or phone 13 11 14 Relationships Australia South Australia phone 1300 364 277 or 1800 182 325 (country callers)

Gambling help online chat online or phone 1800 858 858

LESBIAN, GAY, BISEXUAL, TRANS AND INTERSEX (LGBTI) PEOPLE QLife - chat online or phone 1800 184 527 Mensline Australia chat online or phone 1300 789 978 1800 RESPECT phone 1800 737 732 Relationships Australia South Australia phone 1300 364 277 or 1800 182 325 (country callers)

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Staff Statistics Staff Ethnicity 7

Aboriginal

24

Non-Aboriginal

18

2

18 33

Total employees as of 30/06/2024 - 42 Employees Casual employees

7 Employees

Part-Time employees

0 Employees

Ongoing Employees

2 Employees

Fixed Term Employees

33 Employees

Last 12 months 20

Recruitments

22

Separations 0

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5

10

15

20

25

30

Staff Gender Female

23

Male

19

24

UTHSAC Staff Academic Qualifications Administration Staff

Priscilla Larkins Chief Executive Officer

Dilshan Perera Director-Business Services

Academic Qualifications

Academic Qualifications

• Post Graduate Certificate in Remote Health Management • Post Grad certificate in Health (Diabetes Management and education) • Bachelor of Nursing • Certificate in Finance for the non-financial manager • Management Systems Auditing • Demystifying ISO 9001:2008 • Introduction to Public Health Practice and Research • Diploma in Leadership & Management • Psychology (current) Adult and children

• Master of Business Administration • Master of Arts / International Relations (Human Rights and International Law) • Post Grad Cert. in Human Resources Management • Post Grad Cert in Health Services Management (Current) • Advanced Diploma: Management • PRINCE 11 Practitioner (Diploma Equivalent): Project Management • Diploma of Practice Management • Diploma in Human Resources Management

Chathuranga Dias Accountant / Accreditation Support Officer Academic Qualifications • Master of Business Administration (Current) • Bachelor of Commerce (Accounting) • Diploma in Accounting & Finance • Diploma of Leadership and Management

Dhananjani Bandara Finance Officer

Jayden Muller Finance Officer

Academic Qualifications

Academic Qualifications

• Bachelor of Business Administration Degree (Specialized in Accounting & Finance).

• Bachelor of Commerce Major in Finance and Minor in Economics

• Associate Member (CPA Australia)

• Certificate IV in Financial Administration

• Certified Business Accountant, Sri Lanka.

• Diploma of Business

• Certificate in MYOB, XERO, QuickBooks, and Sage accounting system.

• Diploma of Business (Governance) • Lead Auditor: ISO 9001:2015 & ISO 14001:2015

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Clinic Staff

Nicole Perera IT Systems & Communicare Officer / Finance & Payroll Officer Academic Qualifications • Bachelor of Business

Ashfaqul Islam IT & Communicare Support Officer Academic Qualifications • Master of Networking • Bachelor of Electrical & Electronic Engineering • CCNA & Cisco CyberOps (Completion) • Microsoft Certifications (MS-500, MS-900, AZ900), ITIL v4 and CCNA.

Academic Qualifications

• Associate Member (ACS) • Bachelor of Business Administration

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Arlene Ackland Clinic Manager

Laura Larkins Clinic Manager

Academic Qualifications

Academic Qualifications

Academic Qualifications

• Master in Network and System Administration

• Diploma of Applied Science (Nursing)

• Bachelor of Nursing (Current)

• Postgraduate certificate in Diabetes Management and Education

• Diploma in Practice Management

• Bachelor of Science – MIS • Higher Diploma in Computer Based Information Systems, Computer Engineering

• Post Graduate Certificate in Mental Health Nursing • Postgraduate Certificate in Remote Health Management • Certificate IV in TAE

Leel Hasitha Computer Network Engineer

• Master of Information technology

Imedha Gaspe Facilities Officer

Tanil Dehigaspitiya Facilities Officer • Certificate in Test and Tagging.

• Diploma in Management • Certificate course in suicide prevention (Current)

Josie Warrior Healthy for Life Coordinator Academic Qualifications • Certificate II in Hospitality • Certificate IV in Aboriginal Primary Health Care • Certificate IV in Aged Care • Certificate IV in Home and Community Care • Diploma of Management

Damien Riessen Practice Manager

Petrea Mueller Registered Nurse

Jing Nie Registered Nurse

Rezia Neal Registered Nurse

Chamodi Jayasinghe Medical Receptionist

Kayla Horn Aged Care Coordinator

Academic Qualifications

Academic Qualifications

Academic Qualifications

Academic Qualifications

Academic Qualifications

Academic Qualifications

• Certificate III in Business Administration

• Bachelor of Nursing

• Bachelor of Nursing

• Bachelor of Nursing • Certificate course in suicide prevention (Current)

• Master of Technology (Enterprise Systems and Business Analytics)

• Certificate III in Aged Care (Current)

• Diploma of Business

• Certificate course in suicide prevention (Current)

• Certificate III in Aboriginal Health

• Certificate course in suicide prevention (Current)

• Certificate course in suicide prevention (Current)

• Professional Qualification in Human Resource Management Lamis Gomes Zara Enrolled Nurse Stefani Cirillo Registered Nurse

Lucy Mc Inerney Practice Manager Academic Qualifications • Bachelor of Nursing

Academic Qualifications • Bachelor of Nursing • Certificate course in suicide prevention (Current)

Academic Qualifications

Vindya Perera Medical Receptionist

• Bachelor of Physics

Academic Qualifications

• Master of Business Administration

• Diploma in Early Childhood Education Care and leadership management • Diploma in Pre SchoolTeacher Training • Advanced Diploma of Community Sector Management • Diploma of Practice Management

• Diploma of Nursing

• Certificate III in Fitness

• Diploma in Practice Management & Leadership Management (Current) • Certificate course in suicide prevention (Current)

Rameth Lebois Aged Care Coordinator Academic Qualifications • Certificate III in Aged Care (Current) • Certificate course in suicide prevention (Current)

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Yusharni Perera NDIS Remote Community Coordinator

Diluja Wijayathilaka NDIS Remote Community Coordinator

Elaine O’Toole Aboriginal Health Worker

Aiden Ackland Aboriginal Health Practitioner

Academic Qualifications

Academic Qualifications

Academic Qualifications

Academic Qualifications

• Diploma in Early Childhood Education and Care

• Master of Accounting and Business Administration.

• Certificate III in Primary Health

• Certificate III in Primary Health

• Advanced Diploma in Community Sector Management

• Bachelor of Science major in Chemistry and Biology.

• Certificate IV in Aboriginal and Torres Strait Islander Primary Health Care.

• Certificate IV in Aboriginal and Torres Strait Islander Primary Health Care.

• Professional Qualification in Human Resource Management.

• Certificate course in suicide prevention (Current)

• Certificate IV in Screen and Media.

• Diploma of Information and Communication Technology.

• Certificate course in suicide prevention (Current)

• Certificates III and IV in Human Resource Management.

Cynthia Dodd Receptionist

Academic Qualifications

Academic Qualifications

• Certificate in point-ofcare Testing – TTANGO.

• Certificate III in Primary Health

• Certificate in point-ofcare Testing - Syphilis.

• Certificate in Advertising and Graphic Design.

Shanea Haseldine Assistant Medical Receptionist Academic Qualifications • Certificate III in Fitness

Jonte Larkins Aboriginal Health Worker Academic Qualifications • Certificate III in Primary Health

80

• Bachelor of Nursing (Current)

Sumeda Sampath Program Coordinator

• Certificate III in Health Administration (Current)

Drug & Alcohol Services Staff

Sarna Carbine Receptionist

Kym Lebois Trainee Health Worker

Leightahnee Henry Trainee Health Worker

Patrick Larkins DAS Manager

Thilina Rathnamalala DAS Manager

Academic Qualifications

Academic Qualifications

• Alcohol & Other Drugs

• Certificate IV in leadership and management (Current)

• Governance • Leadership & Management Evan Neal Transport Officer

N’ky Carbine Trainee Health Worker

Academic Qualifications

Christos Georgianoudis Trainee Health Worker

• Legal Studies/AOD

• Certificate course in Suicide Prevention (Current) • Bachelor in Ayurveda Medicine and Surgery • Diploma of Community Services Specialising in Case Management

• Certificate course in Suicide Prevention

• Certificate IV in mental Health Zachary O’Reilly Trainee Health Worker

• Certificate III in Aged Care and Disability

81

Robert Hele Senior Aboriginal Health Worker Academic Qualifications • Certificate III ATSI Primary Health Care • Certificate IV ATSI Primary Health Care (Currently Studying)

Koshani Yatawara Social Worker SEWB

Tajinder Bala Social Worker AOD

Gnanika Chandrasena Social Worker NIAS

Academic Qualifications

Academic Qualifications

Academic Qualifications

• Bachelors of Ayurveda Medicine & Surgery

• Master of Social Work

• Certificate IV in Alcohol and Other Drugs

• Masters of Social work, Graduate entry (Flinders University) • Certificate IV in Mental Health • Diploma of Counselling (Currently Enrolled)

• Certificate IV in Alcohol and Other Drugs (Current)

• Certificate course in Suicide Prevention (Current) • Master of Social Work (UNISA) • Bachelor of Nursing Science with Honours • Diploma in Nursing

Precella Sumner Aboriginal Health Worker Academic Qualifications • Certificate IV in counselling

82

Warunika Warusahannadige Social Worker AOD

Darryl Braund Substance Misuse Worker

Academic Qualifications

Academic Qualifications

• Certificate III in Individual Support

• Certificate IV in Disability Work

• Diploma of Community Services

• Certificate IV Pastoral Care

• Bachelor of Human and Community Services

• Certificate IV Mental Health

• Certificate IV in Alcohol and Other Drugs (Current) • Certificate course in Suicide Prevention

Michael Liptsey Aboriginal Health Worker

Peter Tsakiridis Trainee Aboriginal Health Worker

Academic Qualifications

Academic Qualifications

• Certificate III in Primary Health

• Certificate III in Primary Health

• Certificate IV in Primary Health • Certificate III in Community Services.

Samuel O’Reilly Trainee Health Worker Academic Qualifications Kaylene O’Toole DAS Receptionist

• Certificate III in Primary Health (Current)

Academic Qualifications • Certificate III in Primary Health

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All Statistics Clients Seen

Aboriginal Clients

Non Aboriginal Clients

Not Stated

DAS

7,098

6,845

201

52

Clinic

22,912

21,735

1,126

51

H4L

697

695

2

0

Clients By Age 0-4Y

1057

5-14Y

1052

15-24Y

3113

25-34Y

4824

35-44Y

6684

45-54Y

5782

55-64Y

5154

65-74Y

2733

75Y+

308 0

84

Episodes of Care

30,707 Care Provided by ethnicity Aboriginal Females 16,3675 1000

2000

3000

4000

5000

6000

7000

800 800

Aboriginal Males

12,950