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8, 9, 15, 16 August, 2018 15, 29 September & 13, 27 October, 2018 25, 26 October & 1, 2 November, 2018 8:30 a.m.–4:30 p.m. $3,400 University of Utah, Salt Lake City, UT

LEAN SIX SIGMA GREEN BELT: NON-MANUFACTURING Overview Lean Six Sigma Green Belt: Non-Manufacturing has been strategically designed to leverage the most powerful tools for any individual whose work is focused on activities outside of manufacturing operations. Taught by a Master Black Belt, this program is organized around the five-phase DMAIC (Define, Measure, Analyze, Improve, and Control) model. To complement classroom instruction, individuals will participate in a series of simulation exercises and small-group breakout sessions. Participants who successfully complete a processimprovement project will earn Green Belt Certification. For example, most projects completed this year in our Lean Six Sigma Green Belt and Black Belt courses resulted in annual savings of 50 to 1,000 times the course tuition for the attendee.

Topics Covered • • • • •

“I enjoyed the interactive nature of the course. Dave made sure no individual was ever left behind.”

The DMAIC process (Define, Measure, Analyze, Improve, Control) Basic statistics Control Charts Process Mapping 5S


Employer Benefits

Employee Benefits

• • • •

Achieve real financial results by applying tools on high-dollar projects Improve your business processes Improve customer satisfaction rates and outcomes Deliver your products or services on time and with no defects Improve capacity and output for your organization

• •

Drive improvements to customer satisfaction, productivity, and capacity and output Learn a methodology and tools to gain insight into your current operational processes Realize a significant ROI for your training by developing a system to improve your company’s margins Earn a world-recognized certification as a Lean Six Sigma Green Belt practitioner


Leaders of teams, units, and companies seeking opportunities to reduce waste and improve efficiencies Project, product, and process managers in service industries Employees who need to hone their analytical skills in order to obtain stronger management positions

Sample Schedule Day 1

Day 3

• • • • • •

• • • •

Welcome and expectations Introduction to Lean and Six Sigma Introduction to variations Basic Tools and Minitab TMAP and SMART goals Basic statistics

Day 2 • • • • • •

Basic statistics (cont’d) I-MR charts 5S Visual management Standard work The DOT game

Process mapping FMEA Statistical tests Theory of constraints

Day 4 • • • •

Control charts for attributes data Activity of the product Gotcha case study Course wrap up

Executive Education Certificates Certificates are a great way to build the skills you need to advance your career while tracking your professional achievement. This class counts towards a Lean Operations Management Certificate.

Presenting Faculty | Dave Alleman, Master Black Belt Dave Alleman is an Adjunct Professor at the University of Utah and a retired Master Black Belt for Honeywell Corporation. Dave has been a Honeywell Black Belt Instructor since 2000 and a Lean Expert Instructor since 2007. Dave has trained more than 1000 Green Belts, Black Belts, and Lean Experts during the last 12 years. Their combined projects have saved their organizations more than $300,000,000.

The Eccles Difference Tier 1 Research Institution Internationally Accredited by the Association to Advance Collegiate Schools of Business

Carnegie Classification of Institutions of Higher Education

Top 25 Seven Programs Ranked Among the Top 25 in the U.S.

The Eccles School enrolls approximately 6,000 students in its eight undergraduate majors, four MBAs, six other specialized graduate programs, one Ph.D. program, and executive education curricula. It is also home to seven institutes and centers that support an ecosystem of entrepreneurship, technology, and innovation, including the Lassonde Entrepreneur Institute, Ken C. Gardner Policy Institute, Sorenson Impact Center, and more. Our faculty members boast impressive professional and educational backgrounds and hold PhDs from esteemed universities including University of Pennsylvania’s Wharton School, Northwestern University’s Kellogg School, Harvard Business School, Stanford Graduate School of Business, and University of California at Berkeley’s Haas School. Program Fee The $3,400 program fee covers tuition, course materials, a 6-month Minitab license, certification fees, parking, breakfast, lunch, snacks, and drinks. Payment Policies Payment is due 30 days before the start of the program or upon registration if less than 30 days prior to the start of the program. SHRM Recertification Provider

TAKE THE NEXT STEP For more information, contact a course consultant: Telephone: (801) 587-7273 Email: Website: Execed.Utah.Edu Registration: ExecEdApplication Executive Education 1735 E Campus Center Drive Garff Executive Education Building, GARFF 4340 Salt Lake City, Utah 84112

Eccles Executive Education is recognized by SHRM to offer SHRM-CP or SHRMSCP professional development credits (PDCs). This program is valid for 24 PDCs. For more information about certification or recertification, please visit

Lean Six Sigma Green Belt: Non-Manufacturing Class Guide  
Lean Six Sigma Green Belt: Non-Manufacturing Class Guide