CAAS Synergy Aug-Dec 2013

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Congratulations to Professor Sedrick Huckaby on his ‘Big Mama’ and family exhibition at Valley House Gallery in Dallas, TX. The Valley House exhibition, “Everyday Glory,” includes more than 250 works completed there in the past year, an extraordinary output in anyone’s book.

Huckaby is a Painting Assistant Professor at UT Arlington in the school of Art and Art History.

*You can view more of his work at uta.edu/art and valleyhouse.com.

Congratulations to Dr. Elten Briggs, UT Arlington associate professor of marketing and CAAS Faculty Affiliate, on his new publication; “Shared ethnicity effects on service encounters: A study across three U.S. subcultures.” It was published in the Journal of Business Research.

This research investigates how contact employee–customer shared ethnicity affects face-to-face service encounters. Drawing on insights from cultural orientation literature, social identity theory, and resource exchange theory, the authors: Briggs and Montoya, propose that encounters involving employees and customers from traditionally collectivist subcultures who are minorities in their country of residence will be especially susceptible to the effects of shared ethnicity.

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