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Carolinatax-UCN_Jan6.pdf
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Auction Recon
“The auction has no overtime exposure and they don’t own the detail supplies or paint supplies,� Hope said. “There is a firewall for the auction, as well,� Hope said. “The employees are ours, so if there is an issue, it is ours to deal with.� Typically, CARS receives payment based on a percentage of the revenue an auction collects from a consignor for recon services, Hope said. CARS, based in Franklin, Tenn., operates 35 shops, including 28 auction locations. “Our auctions range from as far as ADESA Boston in the northeast and as far west as Manheim San Francisco and lots of places in between,� Hope said. In some locations, CARS may just operate a detail shop, where other places may offer a full slate of services. Hope started out in the business working for a domestic manufacturer, but it became a training ground for his future recon company. Before opening CARS, Hope worked at Chrysler in Southern California in the 1960s. He worked in the Nu Car Prep Center and worked his way up to various senior management positions. He left Chrysler in the 1970s and joined Anglo-American Auto Auc-
– from page 1 tions (which later became ADT) where he oversaw the reconditioning facilities run and staffed by ADT. In 1995, Hope moved to ADESA as vice president of auction operations and later served as a consultant and director of client services for British Car Auctions. But with his family in the U.S. and Hope in England, the family decided they wanted to make their home in the U.S. Soon after returning to the U.S., Hope learned that Butler Auto Auction was looking to outsource its reconditioning services, which was not common. On that first day, as some staffers bolted, the firm had 300 Fords that needed recon, reflecting the challenge of that first year. “There were some long days,� Hope said. “I’m thankful for the patience people have shown us as we stubbed our toe and endeavored to do our best.� The challenge of working in multiple locations has meant also meeting the regulations and requirements of various state and municipal laws. “We have to make sure that we’re compliant from coast to coast,� he said.
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