JUMPSTART YOUR SUCCESS
THE START
A VISION OF CREATING THE HEALTHIEST FAMILY ON EARTH
In 1992, Dr. Myron Wentz founded USANA Health Sciences to develop and provide the highest quality, science-based nutritional products.
The decision was personal. He lost both his parents to degenerative diseases. And he found nutritional supplements available on the market inadequate and unbalanced. He should know. After all, he’d spent nearly two decades researching how human cells stay healthy.
Today, we are a thriving international family that has achieved many memorable milestones, and is set to become a world leader in promoting health. You are now a part of this family. Learn what this amazing company is about—from the science and manufacturing behind our products to the support and tools that you now have at your disposal. Share USANA with others. Love life, and live it.
The Company You Represent
1. We Take Things Personally
2. We Share A Vision
3. We Are 30+ Years Strong
4. Our Business Is Global, So Is Yours
The Products You Can Trust
1. Our Formulas Are Backed By Solid Science
2. You’d Be Impressed By Our In-House Manufacturing
3. We Innovate
4. Experts Trust Us. As Do World-Class Athletes
5. You’ll Be Proud Of Our Products
The Compensation You Deserve
1. You Earn A Fair Share
2. We Care For The Average
3. Share. Grow. Lead
4. We Help You Build A Legacy
5. Brand Partner’s Choice Since 1997
Tools That Help You Succeed
1. The TrueHealth Brochure
2. The TrueWealth Brochure
3. USANA Website
4. Business Accelerator Suite
Your First Steps Explained
1. Find Your “Why”, Set Your Goals
2. Set Up Your Subscribe & Save
3. List Your Potential Customers And Teammates
4. Share, Share, Share
5. Upgrade to 3 Business Centres
6. Be A PaceSetter.
7. Move Up The Ranks
Appendix: Some Important “How To”s
How To Enroll Online
How To Manage Your Auto Orders Online
How To Place An Additional Order Online
How To Find USANA’s O ces Worldwide
Four-Week Rolling Period Calendars: 2025 - 2026
1.We take things Personally
You are unique. That is why we personalise things we do for you, from the nutritional supplements that you take to the size of the business you run. And your very own USANA tools too—as you are experiencing in your personalised Starter Kit. We do personalisation well. It is who we are.
2.We Share a Vision
We are founded by a scientist, a visionary who dreams of a world free from pain and su ering. We strive to make sure our products work for you—because we want the USANA family to be the healthiest family on earth. And that includes you and your family.
3.Our Business Is Global, So Is Yours
Because we have presence in 25 countries, you can access a worldwide network of customers and business partners. At the same time, this leaves quite a big part of the world for future expansion. We will grow together.
4.We Are 30+ Years Strong
You may not have heard of us. But we have spent more than two decades changing people’s lives. That is reassuring, considering most network marketing companies fail within their first five years. We are listed on the New York Stock Exchange. Our financial track record speaks for itself. Look it up.
PEOPLE TRUST OUR PRODUCTS.
So will you. We know that - because hundreds of thousands of customers buy USANA products regularly. Start using the products today.
Dr. Myron Wentz is a scientist. Our first product - the Essentials - is formulated o his years of research into human cells. Today, our impressive team of in-house scientist is supported by partnership and collaboration with highly-regarded universities and institutions of research. We keep ourselves up to date, so we can provide you with the latest and the best.
To give you piece of mind, we voluntarily adhere to a higher standard of manufacturing than is legally required for food supplements. Our facility in Salt Lake City, where over 90% of our products are made, is an FDA-Registered Drug Establishment. So you’re sure the supplements you take meet the purity and safety standards of the best pharmaceutical products.
2. You’d Be Impressed By Our In-House Manufacturing
1. Our Formulas Are Backed By Solid Science
4. Experts Trust Us. As Do World-Class Athletes.
3.We Innovate
The USANA® InCelligence® Technology found in Celavive® skincare is made up of two bioactive peptides and two botanical extracts. Combined, these ingredients help counteract signs of chronological and lifestyle stress aging like fine lines and wrinkles by targeting key skin receptors. And a patent-pending use of hybrid-tablet technology allows us to separate incompatible ingredients into different layers in a single hybrid tablet.
Over the years, we have won so many awards and accolades from independent parties that is di cult to list them all, It is no wonder those who know nutrition choose USANA. We count many doctors, healthcare professionals, and nutriotional experts as customers, and more than 4500 elite athletes around the globe rely on USANA to maintain their health. They know that quality nutrition keeps them performing at their best, and we guarantee them what’s on the label is in the product - and nothing else.
5.You'll Be Proud Of Our Products
USANA Optimizers
USANA® CellSentials®
The USANA® CellSentials® are the combination of two foundational products: Vita-AO and Core Mineral. With the addition of USANA’s U.S. patented cell-signaling InCelligence® Complex, the CellSentials® go beyond nourishing to also protect and renew your health on the cellular level.
The choice is yours. The Optimizers are specific formulations containing nutrients for major body systems. They let you target specific areas of your health based on your personal needs or concerns. All come with a Potency Guarantee: You get what is listed on the label in every tablet, every time.
USANA Foods
A balanced diet is a vital component to staying healthy. Our bodies need a balanced nutrition to maintain optimal lifestyles.
Using targeted specific nutrient combinations, USANA Celavive® awakens your cells’ natural renewing ability to activate youth-preserving beauty functions, going beyond any traditional skincare regimen. This comprehensive approach means Celavive® responds uniquely to each
The True Health Brochure in Starter Kit describes the individual products. There are lots more details online too - at www.usana.com
USANA Celavive® Skin Care
BEST OF THE BEST
USANA’s commitment to being the best has b e en r e c ogni se d w it h a dazzl i ng a r r a y o f accolades and awards, many of which are from independent bodies and established evaluators
NUTRISEARCH COMPARATIVE GUIDE TO NUTRITIONAL SUPPLEMENTS 6TH EDITION
USANA® CellSentials™ receives 5-Star rating and the NutriSearch Platinum Plus Medal of Achievement
CONSUMERLAB.COM TOP RATED DIRECT SELLING BRAND 6 times since 2013-2019
TGF ANALYTICS
USANA selected by TGF Analytics as one of the most trustworthy public companies in the United States.
BEST OF STATE
• Dietary Supplements 20 wins since 2003
• Science/Technology – Research and Development 6 wins since 2012
• Manufacturing - 2023, 2017, 2018
• Personal Care/Cosmetics - Celavive 6 consecutive wins since 2018
CellSentials, BiOmega™, Procosa®, Visionex, MagneCal D, and CoQuinone 30 receive the renowned seal of approval from CONSUMERLAB COM
NSF INTERNATIONAL CERTIFIES USANA GOOD MANUFACTURING PRACTICES 2007
USANA BECOMES AN FDAREGISTERED FACILITY 2011
3-time Utah Top Manufacturer Of the Year Awarded Manufacturer of the Year by the Utah Manufacturers Association
USANA products meet the stringest requirements of Informed-choice & HFL Sport Science
Euromonitor International
No.1 Calcium Supplement in Malaysia
YOU’VE HEARD HORROR STORIES.
If your impression of network marketing is impossible targets, pressure selling, a bedroom full of unsold products with very little money to show for, you can rest easy. Our Compensation Plan is designed it so you can build true residual income. And we think you’d love it.
1.You Earn a Fair Share
We don’t concentrate financial rewards at the very top. Our compensation plan is fair to everyone involved - spreading out the money to create a sold income for many, instead of making a few successful people super-rich. We change more people’s lives.
1. We Care For the Average
Even if you are a superstar, chances are not many of your team members will be as skilled or as commited. We won’t make anyone jump hurdles to make a commission. There is no group volume to meet every month, and no breakaway volume to rebuild. Because we know you succeed only if most of your team members do too.
3. SHARE. GROW. LEAD.
With USANA’s new compensation plan, success is more attainable—and more rewarding—than ever:
• More people earning commissions—faster.
• More predictable income for new Brand Partners.
• Greater consistency and longevity on your team.
• Big rewards for exceptional leadership
• Increased sales, enrollments, and retention.
Our compensation plan is designed to reward repeat orders and build stable income - because your hard work today should pay over and over again for years to come. Isn’t that what you want in a home-based business?
5. Brand Partner’s Choice Since 1997
Readers of the MLM Insider Magazine in North America have ranked USANA the #1 Brand Partner’s Choice without a break since 1997. Now you know why.
The ea r nings illustra tions in this publica tion should not be considered a s gua ra ntees or projections of your a ctua l earni ngs or profits
Any representa tion or gua ra ntee of ea r nings would be misl eadi ng Success with U SANA results onl y from successful sa l es effor ts, which require h a rd wor k, diligence, a nd l ea der ship
Your success will depend upon how effectivel y your exercise these qua lities
YOU’VE NOT DONE THIS BEFORE
So, you’re a little apprehsive. That’s why we equip you with world-class tools that make it easier for you to take the first steps to introduce USANA to your family and friends.
1.The TrueHealth Brochure
Make Getting Customers Easy
Know someone who doesn’t take a nutritional supplement, or doesn’t know how to find a good one? The TrueHealth Brochure helps you start a conversation that leads to a new customer!
www.usana.com. Set up your password, and check back often for the latest specials, promotions, events, meetings and more! Your Personal website also contains a wealth of information that helps you get your USANA business to a flying start. You USANA business to a flying
4.Business Accelerator Suite
Keeps You On Top Your Business
The name pretty much says it all. The Business Accelerator Suite puts up-to-the-minute activity reports at your fingertips with a powerful Team Manager. You also get an easy-to-use Web Hosting programme to set up your personal website. Subscribe to get started.
FIRST THINGS FIRST.
USANA’s Diamond Directors were once like you taking their fisrt step in an unfamiliar territory. So, do the basic things well. Learn the ropes. Here is a summary of the most important things to do.
1.Find Your “Why”, Set Your Goals
Everything worth doing is driven by passion. Big deep. Find your reason for being a part of USANA-something big that will push you to try your best every day; that will motivate you even when the going gets tough. Picture your dream. Write it down-frame it if you have to! Tell your friends and family about it. Make sure you’re always reminded of what you are working towards.
Then set goals to reach your “why”, what do you want to achieve in the next 90 days, one year, and three years? Committing to achieveing your goals helps you along the part to your dream.
2.Set Up Your Subscribe & Save
Supplements take time to work. That is why we o er you a way to save money through Subscribe & Save. Thousands of people like your participate in our 4-weekly programme. Simply choose the products, and provide us with you choice of a payment method-credit card, or direct bank debit.
You receive a 10% saving for every Subscribe & Save which you have us processed. This saving applies to most USANA products with volume points attached. There is no too big or too small of a number to be placed as Subscribe & Save, you may even place one bottle of USANA health supplement as your Subscribe & Save and you will still receive 10% discount from the Preferred Pricing.
Do so online, or contact Customer Service, if you are still not set up with Subscribe & Save.
3 List Your Potential Customers and Teammates
Who do you know? College roomates. Co-workers. Family, friends and even old buddies that you have reconnected with on Facebook. It’s time to make your contact list, so you can start sharing USANA. You can use the template below to start with.
You are always going to think of more people to add to your list. Some are likely to be new friends referred to you by those you know. So, keep your contact list handy and add names as you go.
Contact List
Name & Address: Contact Info:
Mobile :
E-Mail:
Mobile :
E-Mail:
Mobile :
E-Mail:
Mobile :
E-Mail:
Mobile :
E-Mail:
Mobile :
E-Mail: Mobile :
E-Mail:
Notes: (first call, appointment date, results, etc.)
4 Share, Share, Share...
This may be the hard part, but it is also the fun part - because you get to help others figure out how USANA can change their lives too.
The best way to start sharing is to observe how successful brand partners in your team do it. Learn. Once you discover your potential customers’ and brand partners’ needs, the tools we described earlier can help you explain how USANA can help them. Finding new customers and enrolling new brand partners are fundamental to a flying start in USANA
5.Upgrade to 3 Business Centres
How about doubling your commission for the same Group Sales Volume? Upgrading to three Business Centres, from 1 Business Centre, o ers you this possibility of getting paid twice.
You have six Fridays from the day you enrolled to upgrade to 3 Business Centres. Simply accumulate 400 Personal Sales Volume points of product orders. This includes your own Initial Order. Subscribe & Save, and any other personal orders you place before the deadline.
6
Be A PaceSetter.
Become a Pacesetter and earn a matching bonus of 10% of the base commission of all those you sponsor who earn PaceSetter status.
You have exactly 13 weeks from the day you enrolled to earn your status. To be a PaceSetter, you’d want to sponsor four brand partners, keep them commission-qualified for 8 consecutive weeks. Generate 1,600 Sales Points from your Brand Partners and customers.
7.Move Up the Ranks
USANA helps you track on your journey to your “why”. Each rank represents the first time you achieve a commission level. They are great for setting short-term goals, and keeping you focused.
HOW TO ENROLL ONLINE Enrolling Your First Brand Partner Online:
You’ve received a commitment from someone who’s dedicated to starting their own USANA business. Now what? Get them enrolled!
Log on to www.usana.com/hub and click the “Enroll” icon at the left.
Under “Online Enrollment” choose the correct country for the enrollee. Next, select if you are enrolling a Brand Partner or Preferred Customer and the preferred language.
Placement Information
Decide the placement and business centre which team -1, 2, 3 or 4-your new enrollee will be placed.
Contact Information
Fill out your enrollee’s information or have them do it themselves. On the next screen, you will be able to verify all of the information.
Placing an Order and Payment
Have your new enrollee purchase a Starter Kit along with enough products to open Business Centres. Choose if they will be shipped, or collected from USANA o ce, and how they will be paid. It’s best to have the enrollee set up his or her Subscribe & Save too.
Congratulations! Your new Brand Partner is ready to begin building their USANA business!
HOW TO MANAGE YOUR SUBSCRIBE & SAVE ONLINE
How To Place & Manage Your Subscribe & Save
Before you sell USANA’s top-rated products, you really should use them yourself, there’s no easier way to do that than by setting up an Subscribe & Save.
Available to Brand Partners and Preferred Customers, an Subscribe & Save is a reoccurring shipment sent directly to you on a regular basis. The products you order, and the frequency with which they ship, are all up to you. It’s the perfect way to keep on top of your product supplies and will help you maintain consistency in your own daily product regimen, and it can also help increase your earnings potential by ensuring you have a minimal inventory from which to re-sell to your retail customers. Best of all, you will receive an additional 10 percent o the already reduced Preferred Price on qualifying products purchased through Subscribe & Save.
Place your Subscribe & Save today, here are some Easy Steps in getting it done:
• Call the Customer Service to enable the selected credit card for payment purpose;
• Inform the Customer Service the products you would like to place as Subscribe & Save; or
• Call the Customer Service to enable the selected credit card for payment purpose;
• Log on to www.usana.com/hub;
• Click on ‘Shop & Orders’ at the left hand side, then click on ‘Subscribe & Save Order’;
• Proceed to your Subscribe & Save.
Managing Your Subscribe & Save
You must review your participation in the Subscribe & Save program if you do not sell or personally consume at least 70 percent of your purchased products.
Ordering products through the online shopping cart is a breeze! Each USANA product is easy to find under specific categories: nutritionals, foods, personal care and business tools. You can also find products alphabetically or by ingredient, and read about how each product benefits the body. 1 2 3
HOW TO FIND USANA’S OFFICES WORLDWIDE
United States
3838 W. Parkway Boulevard
Salt Lake City, UT, USA 84120
+1-801-954-7200
customerservice@usana.com
Australia
3 Hudson Avenue Castle Hill, Australia NSW 2154 +61-2-9842-4500 customerserviceanz@usana.com
Australia
80 Innovation Drive Woodbridge, ON Canada L4H OT2
+1-905-264-9863
customerservice@usana.com
13353 Commercial Parkway, Suite 2118, Richmond, BC V6V 3A1 Canada +1-604-279-2956
customerserviceanz@usana.com
China
4F, Bldg. A, East Gate Plaza,9 Dong Zhong St., Dong Cheng District, Beijing, PRC 100027
+1-905-264-9863
Columbia
Calle 127 No. 14 - 54 Local 104
Edificio Gradeco, Bogotá D.C. Colombia +57-1-546-3910 +57-1-546-3939 customerserviceco@usana.com
France, Belgium, Romania, Spain, Germany, Italy, Netherlands & England
25 Place de la Madeleine, 75008 Paris, France
+33 (0) 142 9976 60
+33 (0) 142 9976 50 C ontactEU@usa na com
Hong Kong
Unit 802-804 & 806-807A, 8/F, Tsim Sha Tsui Centre, 66 Mody Road, Tsim Sha Tsui, Kowloon, Hong Kong
香港九龍尖沙咀麼地道66號尖沙咀中心8樓802-804及806-807A
+852-2162-1888
customers ervi cehk@usa na com
Indonesia
Mena ra J amsostek S outh Tower 14th Floor, J a la n G a tot
Sub roto Ka v 38, J a kar ta, I ndonesia 12710
+62 21 278 38 600
customers ervi ceid@us a na com
J apan
Ichig a ya MS Bldg 2F, 4-1-9 Kuda nkita, Chi yoda-ku
Tokyo, J ap a n 102-0073
+81-3-5215-3050
customers ervi cejp@usa na com
Korea
G a ngnam Gu Sams ung Dong 143-39, Shin il Building 2nd Floor, Se oul, Korea 1 35-877 +82-2-2192-7300
customers ervi cekr@us a na com
Ma la ysia Un it M2-2 & M2-5, Ver tica l Podium, The Ver tica l Business Suite, Avenue 3, Ba ngsar South, 8 J a la n Ker inchi, 59200 Kua la Lumpur +603 2246 0900
customerservicemy@usanainc.com
Mexico
Av. paseo de las Pa lmas 525, piso no. 8 C ol. Lomas de C h ap ultepec, Del. Miguel Hida lgo, México D F. C.P. 11000 +52-55-5093-9650
customers ervi cemx@usa na com
N e w Ze a la n d
PO. Box 17409 , Greenla ne 1546 Auckla nd, Level 1, 93 Ascot Avenue G reel a ne, Auckla nd 1051 +64-9-415-2750
customerserviceanz@usana com
Ph ili p pi n e s 24th Floor, Tower 1, The Enterprise C enter, 6766 Aya la Avenue corn er Paseo de Roxas 1200 Makati City Philippines +63-2-858-4500
customerserviceph@usana com
Sing a p or e 1 Harbourfront Place, Harbourfront Tower One #18-01/03 Singapore 098633
+65-6820-8838
customer serv icesg@usa na com
Ta i w a n 7F, No. 99, Fu-Hsin N. Road, Ta ipei 105, Ta iwan, Republic of China +886-2-7724-8000
customer serv icetw@usa na com
T h a ila n d Unit 2-4, 16th Floor, 319 Chamchuri Square Building 319 Phyathai Road, Pathumwan, Bangkok 10330 +66 2674 4300
customer serv iceth@usa na com
India
12, 12F-1201 Two Horizon Centre, Golf Course Road, DLF City Phase 5, Gurugram Gurugram, Haryana 122002 1800 203-7521 CustomerServiceIN@USANAinc.com
GOALS + COMMITMENT = RESULTS
It’s a pretty simple equation, really. Once you realize what your true goals are, you can turn them into reality through your commitment. Knowing what your “why” is for joining USANA, and what your goals and dreams are for say, the next three to 10 years, will help you figure out the right path to get you where you want to be.
So. . .what is your “why”?
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Use this color-coded calendar to determine when your next Subscribe & Save
Cycles begin the date a Brand Partner places their first order. This will remain their four-week rolling cycle unless the Brand Partner calls to change the Subscribe & Save dates.
To remain commission eligible, Brand Partners must place either a sales order generating 100 PSP (for one Business Center) or 200 PSP (for multiple Business Centers) every four weeks. Find the date the order was placed. Note the colour of the cycle. To remain commission eligible, the next order must be placed in the next same-colour cycle.
For example: A new Brand Partner sends in an application and a sales order to initially activate their 1 Business Center on 26 September 2025 (red cycle). The next activation order of at least 100 PSP must be placed by Friday of the next red cycle (24 October 2025).
Subscribe & Save are processed on four-week rolling cycles. For example: If a Subscribe & Save is placed and processed during the week of 24 October 2025 (red cycle), the next Subscribe & Save would be processed on 21 November 2025. O -cycle orders may be placed separately without changing the Subscribe & Save cycle. After meeting your minimum PSV points needed to keep your Business Centers commission eligible, volume associated with o -cycle orders should be placed to the right or left of your Business Centers in order to accumulate Group Sales Points (GSP), which is volume that Brand Partner are paid on.