FSS Leadership Training Workshop

2019

Force Support Squadron (FSS) Leadership Training Workshop

Welcome to San Antonio, Texas

18–22 November 2019

Air Force core values – integrity first, service before self, and excellence in all we do–are a commitment each Airmen makes when joining the Air Force.

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CONTENT Quote

2

Table of Content

3

Welcome Letter

4

Workshop Logo

5

Agenda

6–15

Enjoy The Moment David Shelikoff Hurlburt Field FL

Big Rocks Work Sheets

16–19

Strategic Initiative Work Sheets

20–24

Bingo Blitz

The best preparation for

25

About San Antonio Notes

28–32

26–27

tomorrow is doing your best today.

H Jackson Brown, Jr.

WELCOME DEPARTMENT OF THE AIR FORCE

AIR FORCE SERVICES ACTIVITY JOINT BASE SAN ANTONIO-LACKLAND TEXAS

Colonel Donna Turner Commander 2261 Hughes Ave, Ste 156 JBSA-Lackland TX 28236-9854 Force Support Squadron Leaders, Welcome to the 2019 FSS Leadership Training Workshop. The Air Force Services Center (AFSVC) looks forward to hosting you and team for an educational and engaging discussion. It is our goal to provide you with current trends in Air Force Services and Morale, Welfare and Recreation programs and practices that will enhance the leadership toolbox.

Our Services team is making every effort to enable your units to execute your mission of today, with equipping you for success to achieve your new ideas tomorrow. In doing so, we will address common “Big Rocks” across the field, while giving you an opportunity to have dialogue with our subject matter experts. We will also, give you a glimpse of your peers best practices, great ideas, new programs, and UNITE ideas. We are seeking to benchmark some of your ideas Air Force wide, as well as, facilitate a healthy crosstalk for some of your ideas to the unique few.

Delivering useful information within a reasonable amount of your time is what we aim to do because we understand how important you are to our teams well-being. Resiliency is cyclical, events in our lives can negatively impact our energy, emotion, and attitudes. Positive and purposeful events give us the recharge we need to continue the mission: Airmen taking care of Airmen and families.

As General Goldfein stated in CSAF Focus Area #1, The Beating Heart of the Air Force…

Squadrons! “Squadrons are the engines of innovation and esprit de corps. Squadrons possess the greatest potential for operational agility. Squadron commanders, civilian leaders, superintendents, and first sergeants have the most profound and lasting impact on Airmen and families.”

DONNA L. TURNER, Colonel, USAF Commander

FSS

FSS

Resiliency is cyclical, events in our lives can negatively impact our energy, emotion, and attitudes. Positive and purposeful events give us the recharge we need to continue the mission: Airmen taking care of Airmen and Families!

Monday, 18 November 2019

0700–0730 Coffee & Conversation

0730–0750 Admin Announcements Room Texas A,B,C,D

0750–0800 Welcome & Introduction Col Donna Turner AFSVC/CC Room Texas A,B,C,D

0900–0915

0800–0900

View from the Top Col Chris Harris AF/A1SR Room Texas A,B,C,D

Break

0915–1000

1000–1030

CDC Subleasing Innovation Idea Capt Jacque Vasta AFMC/CDE Room Texas A,B,C,D

What’s Hot in CYP A1 Child Care Study Child & Youth Unannouced Inspections Col Donna Turner Rooms Texas A,B,C,D

1030–1045 Break

DAY 1 1045–1200 Big Rocks Topics Sessions Group 1 - Lodging Way Ahead Group 2 - Facilities and Recapitalization Group 3 - Policies and Procedures Group 4 - Standards and Execution

A B C D

1200–1315 Lunch

1315–1500 Strategic Initiatives Update CNSP Community Hub Modernization Strengthening Communication NAF HR Benefits & Compensation Lodging Sustainment Digital Transformation Col Donna Turner Room Texas A,B,C,D

1500–1515 Break

1515–1630 Big Rocks Topics Sessions Group 2 - Lodging Way Ahead Group 3 - Facilities and Recapitalization Group 4 - Policies and Procedures Group 1 - Standards and Execution

Room Texas

A

B

C

D

1645 Ice Breaker TX Foyer

Tuesday, 19 November 2019 0700–0730 Coffee & Conversation

0730–0745 Admin Announcements Room Texas A,B,C,D

0745–0830 What’s Hot in Sustainment–Fitness (SVO) Fitness Access Upgrade - Maj Williana Simmons Exercise Science Unit - Mr. Neal Baumgartner Room Texas A,B,C,D

0830–0930

0930–0945

AFIMSC Update Mr. Mike Bensen Room Texas A,B,C,D

Break

0945–1030

1030–1100

What’s Hot in Food Service (SVO) APF and NAF Food & Beverage Update Mr. William Spencer Room Texas A,B,C,D

What’s Hot in Sustainment Readiness (SVO) Initial Portable Electric Kitchen (IPEK) Contingency Quarter Management & Accountability Platform (CQ-MAP) Automated Readiness Information System (ARIS) Mr. Bryon Nelson TSgt Jeremy Boquist Room Texas A,B,C,D

1100–1215 Lunch

DAY 2 1215–1330 Big Rocks Topics Sessions Room Texas Group 3 - Lodging Way Ahead

A Group 4 - Facilities and Recapitalization B Group 1 - Policies and Procedures

C Group 2 - Standards and Execution

D

1330–1345 Break

1345–1445 What’s Hot in Finance (SVF) Logistics - Mr. JB Alarcon & Mr. Robert Storck SM&W - Ms. Theresa Reyes Merchant Processing - Ms. Rachel Sanders Room Texas A,B,C,D

1445–1500 Break

1500–1600

1600–1615

Senior Leader Panel Col Donna Turner Room Texas A,B,C,D

Daily Wrap Up Room Texas A,B,C,D

1615–1715

MAJCOM Breakout AMC Austin AFGSC Seguin AFRC Rio Grande

Wednesday, 20 November 2019 0700–0745 Coffee & Conversation

0745–0800 Admin Announcements Room Texas A,B,C,D

0800–0900 AFPC/CC Update Maj Gen Andrew Toth Room Texas A,B,C,D

0900–0910 Break

0900–1100 FSS Superintendents Breakout Room Texas E

1010–1030 Child & Youth Hiring DP2/DP3 Room Texas A,B,C,D

0910–1010 Civilian Hiring DP2/DP3 Room Texas A,B,C,D

1030–1040 Break

1040–1100

Onboarding DP2/DP3 Room Texas A,B,C,D

1100–1130 AF Integrated Personnel and Pay Systems AFPOA/AFIPPS FMO Room Texas A,B,C,D

DAY 3 1130–1245 Lunch

1245–1345 38F Officer Assignment Team/Talent Marketplace DP2 Room Texas A,B,C,D

1345–1355 Break

1355–1445 3F Manning/Enlisted Manning Update DP2 Room Texas A,B,C,D

1445–1600

FSS Superintendents Breakout - Room Texas E FSS Civilian Career Field Team Mr. Ross Ryan, AFPC/DP2ZUA NAF DT Career Broadners Ms. Jo Anne Dimitriou, AFSVC/CA Room Texas A,B,C,D

1600–1610 Break

1610–1700 1700–1800 MAJCOM Breakout AETC Austin AFMC Seguin PACAF Rio Grande

Airman & Family Update DPF Room Texas A,B,C,D

Thursday, 21 November 2019 0700–0730 Coffee & Conversation

0730–0745 Admin Announcements Room Texas A,B,C,D

0745–0815 What’s Hot in Information Technology (SVS) IT Portfolio Screenshot - Mr. Vincent Bain Payment Card Industry (PCI) - Mr. Alan Eagle Room Texas A,B,C,D

0815–0900 0900–0915 Break

What’s Hot in Marketing (SVDK) Milmark Training & Development Mr. Ron Ridgeway Room Texas A,B,C,D

0915–0945 What’s Hot in Training (SVX) Force Support Silver Flag CFETP Modernization Contingency Skills Training (CoST) Mr. Ron Kapperman Room Texas A,B,C,D

0945–1100 What’s Hot in Installation Support (SVI) Force Support Activity Standards - Ms. Katy Larson FSS Activity Manager’s Course - Ms. Katy Larson “Do the Math” - Impact of Decisions - Mr. John Anderson MyPers Overview - Ms. Julie Klembara Room Texas A,B,C,D

DAY 4 1100–1215 Lunch

1215–1315 What’s Hot in Human Resources (SVX) NAF Human Resources Office Overview NAF Jobs to USA Staffing/Jobs Benefits for NAF Employee (Retirement, 401K, Insurance) NAF On-Boarding Process, Pay & Compensation Background Checks and Suitability Mr. Brian Roush Room Texas A,B,C,D

1315–1345 What’s Hot in Legal Office (JAW) Proper Procedures for Investigating Insurance and Tort Claims - Mr. Patick Dolan and Ms. Camille Rodriguez Room Texas A,B,C,D

1345–1400 Break

1400–1515 Big Rocks Topics Sessions Room Texas Group 4 - Lodging Way Ahead A Group 1 - Facilities and Recapitalization B Group 2 - Policies and Procedures C Group 3 - Standards and Execution D

1515–1530 Break

DAY 4 1530–1630 What’s Hot in Programs (SVP) Community Programs (R4R, (Unite, etc) Child & Youth Programs AF Library Program Mr. Jonathan Grammer Room Texas A,B,C,D

1630–1645 Daily Wrap Up Room Texas A,B,C,D

1645–1745 MAJCOM Breakout ACC Austin USAFE Seguin AFSOC Brazos AFSPC Rio Grande

A great

leader’s courage

to fullfill

his vision comes from passion, not position.

John C. Maxwell

Friday, 22 November 2019

DAY 5

0700–0730 Coffee & Conversation

0730–0745 Admin Announcements Room Texas A,B,C,D

0745–0845 What’s Hot in Plans & Force Management (SVX) Name Brand Foods NAF Construction Mr. David Jenkins Room Texas A,B,C,D

0845–0945 Tyndall Natural Disaster Recovery Lessons Learned Maj Jesse Calland, 325 FSS/CC Room Texas A,B,C,D

0945–1000 Break

1000–1145 1145–1200 Wrap Up Col Donna Turner Room Texas A,B,C,D

Best Ideas in the Business Room Texas A,B,C,D

BIG ROCK

TOPIC:

SPEAKER(S):

TAKEAWAYS:

How can I put what I learned into action?

BIG ROCK

TOPIC:

SPEAKER(S):

TAKEAWAYS:

How can I put what I learned into action?

BIG ROCK

TOPIC:

SPEAKER(S):

TAKEAWAYS:

How can I put what I learned into action?

BIG ROCK

TOPIC:

SPEAKER(S):

TAKEAWAYS:

How can I put what I learned into action?

STRATEGIC INITIATIVE 1 CNSP

STRATEGIC INITIATIVE 2

Community Hub Modernization

STRATEGIC INITIATIVE 3 Strengthening Communication

STRATEGIC INITIATIVE 4

NAF HR Benefits & Compensation

STRATEGIC INITIATIVE 5 Lodging Sustainment

STRATEGIC INITIATIVE 6 Digital Transformation

ABOUT SAN ANTONIO SAN ANTONIO

is also known as Military City USA. San Antonio has seen a military presence for 300 years. The colonial Spanish established a fort in 1718 to protect their territory. Over time, Spanish rule declined and part of Texas belonged to Mexico.

Settlers fought bloody battles for independence at the Alamo and all over south Texas. Under the Republic of Texas, the Alamo remained a vital military garrison for the defense of the city.

When Texas achieved statehood, the US Army came to open an outpost and depot. Fort Sam Houston, one-third of Joint Base San Antonio (JBSA), claims origins to 1845. JBSA-Lackland was established in 1942 when the War Department made it a separate installation from Kelly Field. JBSA-Randolph began as Randolph Field of the new Army Air Corps in 1930.

San Antonio is home to one of the nation’s largest active and retired military populations. Over 39,000 students graduate from basic military training here each year. Other training throughout JBSA increases those numbers to 132,000 servicemen and women training here annually. The DoD’s largest medical center resides at Fort Sam Houston. Many people chose to call San Antonio home after leaving the armed forces.

San Antonio River Walk

PLACES TO SEE RIVERWALK

The San Antonio River Walk is a city park and network of walkways along the banks of the San Antonio River, one story beneath the streets of San Antonio, Texas, USA.

MARKET SQUARE

Explore over 100 locally owned shops and stalls, all at a festive indoor mall famously described as the largest Mexican market outside Mexico.

WITTE MUSEUM

The Witte Museum was established in 1926 and is located in Brackenridge Park in San Antonio, Texas. It is dedicated to telling the stories of Texas, from prehistory to the present.

MCNAY ART MUSEUM

American & European art (from Medieval to contemporary) in a 1929 mansion with a modern addition.

FIRST FRIDAY

Starting the first Friday of each month, there will be various artists, food trucks, and musicians showcasing their talent from 5-10 p.m.

The King William aka Southtown area is the most “eclectic” area of SA and deserves to be visited by tourists.

PEARL FARMERS MARKET

South Texan vendors offer free samples of cheese, veggies, meats, baked goods and more for the community to taste.

SAN ANTONIO MISSIONS

San Antonio Missions National Historical Park is a National Historical Park and part of a UNESCO World Heritage Site preserving four of the five Spanish frontier missions

TOWER OF THE AMERICAS & HEMISPHERE PARK

750-ft. landmark with an observation deck, revolving eatery, stationary bar & a 4D adventure ride. The park housing the Institute of Texan Cultures, fountains & a playground.

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BINGO BLITZ

WHAT IS BINGO BLITZ? Welcome to Bingo Blitz.

SVI will provide text