University of Calgary Continuing Education Certificate Programs 2018-2019

CONTINUING EDUCATION

2018 – 2019 CERTIFICATE GUIDE

Reinvent yourself

with more than 45 in-demand Certificate Programs

conted.ucalgary.ca

Continuing Education

certificate programs that meet your needs 403.220.2866 • conted.ucalgary.ca

CERTIFICATES Adult and Community Education.....................4

Professional Management................................. 18 • General • Specializing in Construction Management • Specializing in Risk Management • Specializing in Strategic Management • Economic Developers • Professional Engineers and Geoscientists (PEG)

Adult Learning........................................................4 • Specializing in Adult and Community Education • Specializing in Career and Academic Advising • Specializing in e-Learning • Specializing in Workplace Learning

Business Analysis................................................... 5 Business Intelligence and Analytics.................6 Career Development and Academic Advising NEW ..........................................................6

FLEXIBLE LEARNING

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CERTIFICATE PROGRAMS

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ACCREDITING ASSOCIATIONS

Real Estate Development..................................22 Security Management........................................22

Database Administration...................................... 8

Spanish Language and Culture Levels 1 and 2 .......................................................23

Emerging Leaders..................................................9

Teaching Second Languages..............................23 • Teaching English as a Second Language (TESL) — Level 1 • Teaching International and Heritage Languages (TIHL) — Level 1 • Teaching Second Language — Level 2

Environmental Management............................ 10 French Language and Culture......................... 10

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• FSL Foundations • FSL Intermediate

Front Line Leaders NEW...................................... 11

PROFESSIONAL DESIGNATIONS

Public Relations Management..........................21

Change Management............................................ 7 e-Learning................................................................ 8

GENERAL INFORMATION

Project Management Fundamentals..............21

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Front-End Web Development...........................12

Video Game Development for Secondary School Students ............................24 Visual Design.........................................................25

Graphic Design......................................................12

• General • Specializing in Art Theory and Practice • Specializing in Interior Design • Specializing in Photography

Health, Safety and Environment......................13

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HOW TO ENROL IN A CERTIFICATE PROGRAM 29

Human Resource Management....................... 14 IT Fundamentals....................................................15

Workplace Learning............................................26

Integrated Digital Media.....................................15

Writing................................................................7, 20 • Creative Writing • Professional Writing Specializing in Business and Technical Writing • Professional Writing Specializing in Marketing and Public Relations

Marketing................................................................ 16 .NET Application Development....................... 16 Office Applications...............................................17

PROFESSIONAL DESIGNATIONS Conflict Resolution..............................................27 • Associate Certificate in Workplace Conflict • Certificate in Conflict Resolution • Specializing in Negotiation • Specializing in Mediation/.Third Party Intervention • Specializing in Family Mediation

IT Service Management.....................................27 • ITIL V3 Foundation Certificate

Lean Six Sigma Green Belt Certification......27

Flexible learning on campus and online

Continuing Education courses are offered in a variety of formats including classroom and online, and occasionally, blended — partially in the classroom and partially online. Some certificates are achieved completely in the classroom, others completely online. Some certificate programs give you the choice of taking your courses in either format.

TAKING COURSES IN THE CLASSROOM Main Campus 2500 University Drive NW Downtown Campus 906 8th Avenue SW Continuing Education courses are held at UCalgary's main and downtown campuses at times that are convenient for adult learners.

AT HOME STUDY In most certificate program classroom courses, students are expected to complete readings and assignments between classes. The number of hours needed for at-home study will vary, however, if your course includes one three-hour class each week, you should plan on spending an additional three hours per week outside of class. Please take this into account when enrolling in multiple courses at one time.

TAKING COURSES ONLINE

account when planning your course load,

Learning online takes the learning experience out of the traditional classroom and on to the Internet. Courses are instructor-led and interactive. Students work within scheduled start- and end-dates and observe set timelines for learning activities and assignments.

especially if you are enrolling in multiple courses at one time.

In asynchronous courses, students are free to choose when they go online during the week. Synchronous courses require that students attend online classes on designated dates and at designated times.

ONLINE COURSE WORKLOAD For asynchronous courses, you should plan to log in to the University’s online learning software — Desire2Learn (D2L) — three to four times per week in order to keep pace with the class. In all online courses, you can expect to spend approximately six hours per week per course. Please take this into

UNCERTAIN ABOUT ONLINE LEARNING? Before taking your first online course, you may be required to take a prerequisite course: BMC 352 Learning Online.

BMC 352 LEARNING ONLINE Discover more about yourself as an online learner in a supportive environment and ultimately determine if online learning is for you. Compare your current skills, habits and technical knowledge against what’s typically required for success in Continuing Education online courses. Whatever your starting point, you will develop and improve your abilities to connect, communicate and collaborate with others online.

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Is it your time to refresh, renew or reinvent yourself?

Join more than 20,000 learners and become one of thousands of graduates who have already completed a University of Calgary Continuing Education certificate program. You will study with like-minded adult learners who pursue professional and personal development with commitment. Students come from a wide range of educational backgrounds.

ADMISSION REQUIREMENTS You must be at least 18 years of age to enrol in a Continuing Education course or certificate program unless otherwise specified, as in the case of academic preparation for undergraduates or a program designed specifically for youth. For most certificate programs, a minimum of a senior high school diploma and work experience are recommended, but not required.

The Certificate in Video Game Development for Secondary School Students is restricted to applicants 13-16 years of age.

If English is not your first language, please review the English language proficiency requirements at conted.ucalgary.ca/english.

GETTING STARTED In most programs, you can take courses first and enrol in the certificate program later. When you are ready to enrol in the certificate program, you can apply for credit for those courses that you have successfully completed and meet the certificate requirements.

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APPLY FOR CERTIFICATE ADMISSION EARLY

UNDERSTANDING YOUR CERTIFICATE REQUIREMENTS

As programs are subject to change, we recommend you apply for admission to your certificate as early as possible.

Once you are admitted, you can be confident that you have locked in the requirements leading to your graduation.

To enrol in a certificate program now, go to conted.ucalgary.ca/apply.

When you enrol in your certificate program, you will be charged a nonrefundable fee of $95. Additional fees may apply for specific programs.

Certificate requirements shown in this publication or at conted.ucalgary.ca are the requirements that a new student must follow to graduate. Because certificate programs are reviewed and updated on a regular basis, the requirements listed here may be different from previous or future years. For you to successfully complete a certificate program, you must meet the requirements that are locked in and noted on your student record when you are admitted to the program. Once you have been admitted — to be sure you are always choosing courses that can be credited toward your certificate — it is best to view the requirements outlined on your personal record at My ContEd.

YOUR UCID AND MY CONTED When you make your first transaction with Continuing Education, you will establish a student account and you will be assigned a UCID. This University of Calgary identification number will give you access to your Continuing Education student records through the confidential student portal, My ContEd. This is where you will be able to view your grades, monitor your progress in your certificate program, and update personal information. The portal is secure. Only you can view your personal information. Access to My ContEd is at conted.ucalgary.ca.

ADVANCED STANDING When you enrol in your certificate program, you may request a prior learning assessment. Advanced standing may be granted for equivalent, graded courses completed at other postsecondary institutions. More information is available at conted.ucalgary.ca/info.

Certificate graduates: Ahmad Ismaiel, Matt Astles and Christine Schuh.

GRADING

TRANSFERABILITY

Student learning is assessed through assignments and examinations, and grades are assigned for each course in a program of study. Most certificate programs follow the grading standards established for undergraduate instruction at the University of Calgary.

On completion of one certificate program, a student may choose to pursue another. In some cases, it is possible to transfer a limited number of hours between programs. The number of hours varies by certificate and depends on the courses taken. For details, go to the webpage for the certificate program(s) you have completed to see what may be possible for you.

In the Certificate for Emerging Leaders and the Certificate for Front Line Leaders, student learning is assessed through the evaluation of a reflective journal that is submitted following completion of the required number of instructional hours.

In the Office Applications Certificate, student learning is assessed through examinations completed at the end of each course in the program of study.

GRADUATION It is the student’s responsibility to apply to graduate once all certificate requirements have been completed.

In June of each year, a Continuing Education graduation ceremony is held for students who have completed their certificate requirements.

LADDERING TOWARD A DEGREE It is possible to use some certificate programs as a stepping stone towards an undergraduate degree if you can meet the faculty’s entrance requirements for undergraduate students.

Several 300-hour Continuing Education certificate programs can be applied to a Minor in Workplace Learning, which will be accepted by the University of Calgary Faculty of Arts, Faculty of Science and Faculty of Kinesiology.

Workplace, and additional specified courses for a total of 400 hours of instruction. For more information go to conted.ucalgary.ca/degreeminor.

FOR MORE INFORMATION University of Calgary Continuing Education conted.ucalgary.ca 403.220.2866 1.866.220.4992 (Toll Free) Administrative Offices Energy Resources Research Building (ERRB) N140, 3512 33rd Street NW Hours: 8:30 am – 4:30 pm (M – F) Information in this guide is accurate at time of printing. For the most complete and up-to-date information go to conted.ucalgary.ca.

To earn the Minor in Workplace Learning, students must also complete the course, ADL 107 Learning in the

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ADULT AND COMMUNITY EDUCATION Hours: 110 • Online conted.ucalgary.ca/cal

The Certificate in Adult and Community Education meets the growing need for program facilitation, leadership, coordination and instructional design for adult or community educators.

Students learn to respond creatively to adult learning needs in their work or community.

This short-format certificate is best suited to students who already have significant experience in the field of adult learning.

It is an ideal opportunity for adult educators to further expand their knowledge in their field, and at the same time formalize their experience and expertise within a certificate framework.

CERTIFICATES

New and aspiring professionals would be better served to take the 300-hour Certificate in Adult Learning specializing in Adult and Community Education (next column over).

REQUIRED COURSES This is a 110-hour program. All students must complete three core courses. Before taking your first course, you are required to take BMC 352 Learning Online.

CORE COURSES | 110 HOURS ADL 129 Designing Learning | 40 ADL 110 Diversity in Adult Learning | 30 ADL 123 Field of Adult and Community Education | 40

ADULT LEARNING Hours: 300 • Online conted.ucalgary.ca/cal

Whether you are upgrading qualifications or developing new skills, the Certificate in Adult Learning can take your career to the next level by exploring the history, theory, and numerous practical and technological applications of adult learning and its related career paths.

Students choose one of the following four specializations: · Adult and Community Education: This specialization meets the growing need in program facilitation, leadership, coordination, and instructional design. Learn to respond creatively to adult learning needs in your work or community. · Career and Academic Advising: Intended for advisors working in secondary or post-secondary academic institutions, or career, employment, or immigration agencies, this program provides the foundation, communication and assessment skills needed to facilitate, motivate and work successfully with a diverse population.

ADL 221 is required for the CCDP designation. · e-Learning: Designed to meet the growing need for adult educators, designers and administrators for just-in-time delivery in educational and business settings, this program provides knowledge and techniques in facilitation, coordination, instructional design and e-learning technologies. · Workplace Learning: This specialization develops the knowledge and skills needed to contribute to a rapidly changing and challenging workplace, and will be of special interest to human resource and other organizational staff who are pivotal in creating tomorrow’s dynamic work environment.

All specializations can also be completed as shorter certificates, ideal for those who already have a foundation in adult learning and are looking to expand their expertise.

REQUIRED COURSES This is a 300-hour program. Students take 120 hours of core courses and the courses required for their chosen specialization.

The remaining courses will be chosen from the Adult Learning Optional Courses. You are required to take BMC 352 Learning Online as your first course.

CORE COURSES FOR ALL SPECIALIZATIONS | 120 HOURS ADL 106 Adults as Learners | 40 ADL 128 Creating Programs in Adult Education | 40 ADL 122 Facilitating Adult Learning | 40

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ADULT LEARNING SPECIALIZATIONS: Choose one Specializing in Adult and Community Education | 110 Hours ADL 129 Designing Learning | 40 ADL 110 Diversity in Adult Learning | 30 ADL 123 Field of Adult and Community Education | 40 Plus a minimum of 70 hours from Optional Courses

Specializing in Career and Academic Advising | MIN. 120 Hours ADL 212 ADL 210 ADL 110 ADL 221 ADL 211

Assessment Practice in Career Development | 30 Career Development Foundations | 30 Diversity in Adult Learning | 30 Ethics for Career Development Professionals | 10 Helping Skills in Career and Academic Advising | 30

ADL 220 Student Advising Foundations | 30 Plus a minimum of 60 hours from Optional Courses

Specializing in e-Learning | 110 Hours

Specializing in Workplace Learning | 140 Hours ADL 127 Collaborative Learning Teams | 30 ADL 123 Field of Adult and Community Education | 40 ADL 107 Learning in the Workplace | 40 ADL 124 Organizational Learning | 30 Plus a minimum of 40 hours from Optional Courses

OPTIONAL COURSES ADL 212 Assessment Practice in Career Development | 30 ADL 210 Career Development Foundations | 30 BMC 358 Change Management Theory and Application | 20 ADL 127 Collaborative Learning Teams | 30 ADL 129 Designing Learning | 40 ADL 110 Diversity in Adult Learning | 30 ADL 121 e-Learning: Principles and Practice | 40 ADL 215 Employment Counselling Toolkit for Career Development Practitioners | 30 ADL 221 Ethics for Career Development Professionals | 10 ADL 213 Ethics for Professional Practice | 30 ADL 119 Evaluating Program Outcomes | 30 ADL 123 Field of Adult and Community Education | 40 ADL 211 Helping Skills in Career and Academic Advising | 30 ADL 107 Learning in the Workplace | 40 BMC 352 Learning Online | 10 ADL 124 Organizational Learning | 30 ADL 220 Student Advising Foundations | 30 ADL136 Teaching Online | 30 WRI 215 Technical Writing and Documentation | 30 ADL 139 Train the Trainer 1 (classroom format) | 20 ADL 239 Train the Trainer 2 (classroom format) | 15 ADL 115 Virtual Classroom Strategies | 30

Hours: 300 • Online conted.ucalgary.ca/ba

A successful IT project begins with a detailed analysis of business requirements. A business analyst plays a crucial role in this process by working with business and technology stakeholders to identify needs for business change and implementation of technologies to support business goals and objectives.

This Certificate in Business Analysis program will prepare you to actively support the delivery of successful IT projects. You will learn how to clearly identify business needs and project requirements and how to work collaboratively with business and IT stakeholders.

The program includes courses that leverage the concepts of the International Institute of Business Analysis (IIBA™) Business Analysis Body of Knowledge and include some key topics such as collaboration, testing and quality assurance, and requirements analysis and design. Upon successful completion of the certificate, you will have a toolkit of practices and knowledge that will support you in your day to day work.

Note: The IIBA recognizes writing as a necessary skill in this field. Students are therefore expected to have university-level English writing skills including grammar, vocabulary, and basic writing experience. If you need to brush up on these skills, we recommend WRI 150 Writing in the Workplace be taken at the beginning of the program.

CERTIFICATES

ADL 129 Designing Learning | 40 ADL 121 e-Learning: Principles and Practice | 40 ADL 136 Teaching Online | 30 Plus a minimum of 70 hours from Optional Courses

BUSINESS ANALYSIS

REQUIRED COURSES This is a 240-hour program. Students must complete 120 hours of core courses and 120 hours of optional courses.

CORE COURSES | 120 HOURS ICT 761 ICT 762 ICT 763 ICT 764

Elicitation and Collaboration | 30 Requirements Analysis and Design | 30 Business Process Management | 30 Solution Evaluation and Testing | 30

OPTIONAL COURSES | 120 HOURS ICT 716 ICT 227 ICT 287 ICT 705 ICT 773 WRI 150

Agile Software Development | 30 Business Analysis Planning | 30 Data Modeling for IT Projects | 30 Gathering Requirements for BI Projects | 30 Program Strategy for BI Projects | 30 Writing in the Workplace | 40

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BUSINESS INTELLIGENCE AND ANALYTICS Hours: 240 • In Class, Online conted.ucalgary.ca/bi

Business Intelligence (BI) is the field of combining data, technology, business processes and analytics to optimize business decisions and drive success. BI has become a technological priority for organizations, and its tools, approaches and methods are quickly becoming valued skill sets.

Turning your data into valuable information is no longer a luxury — it is a necessity for our ever-changing markets.

CERTIFICATES

The Certificate in Business Intelligence and Analytics focuses on the four pillars of the BI Body of Knowledge: people, process, technology and data. The four core courses will provide you with the fundamental knowledge and exposure to the technologies and processes essential to any BI project. You will learn to execute each stage of a project, from requirements gathering, to actual development of your solution, to exposing the data within your organization.

By choosing from an array of optional courses, you can tailor your certification to meet your specific needs.

Interested in fast-tracking this program?

Go to conted.ucalgary.ca/bi to see how you can complete this program at an accelerated pace.

Hours: 200 • Online conted.ucalgary.ca/advising

As a career development practitioner or academic advisor, providing information, advice and guidance to help individuals navigate transitions in education, work and life-balance is vibrant and rewarding work. This certificate is intended for advisors working with career, employment, or immigration agencies, and academic/student services staff in secondary or post-secondary institutions.

New and aspiring advisors, or those looking for more in-depth knowledge and skills in facilitating learning and creating/ administering programs for adult learners, would be better served to take the 300-hour Certificate in Adult Learning with specialization in Career and Academic Advising (page 4).

This certificate is an expansion of the Certificate in Career and Academic Advising and aligns with the new education criteria for the Certified Career Development (CCDP) designation. Pending UCalgary governance approval.

REQUIRED COURSES

REQUIRED COURSES

This is a 200-hour program. All students must complete four core courses (100 hours) and a minimum of 60 hours of specialization courses, with the remaining hours taken from the specialization or optional course categories (max. 40 hours). Before taking your first course, you are required to take BMC 352 Learning Online.

This is a 240-hour program. Students must complete 120 hours of core courses and 120 hours of optional courses.

CORE COURSES | 100 HOURS

CORE COURSES | 120 HOURS ICT 700 ICT 705 ICT 706 ICT 707

Business Intelligence Introduction | 30 Gathering Requirements for BI Projects | 30 Data Preparation and Dimensional Modeling | 30 Data Analysis and Presentation | 30

OPTIONAL COURSES | 120 HOURS ICT 287 ICT 128 ICT 701 ICT 771 ICT 772 ICT 773 ICT 774

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CAREER DEVELOPMENT AND ACADEMIC ADVISING NEW

Data Modeling for IT Projects | 30 Relational Databases Fundamentals | 30 Business Intelligence Self-Service | 30 Business Analytics Introduction | 30 Advanced Data Transformation | 30 Program Strategy for BI Projects | 30 Visual Analytics | 30

ADL 210 ADL 110 ADL 221 ADL 211

Career Development Foundations | 30 Diversity in Adult Learning | 30 Ethics for Career Development Professionals | 10 Helping Skills in Career and Academic Advising | 30

SPECIALIZATION COURSES | MIN. 60 HOURS ADL 106 ADL 212 ADL 215

ADL 220

Adults as Learners | 40 Assessment Practice in Career Development | 30 Employment Counselling Toolkit for Career Development Practitioners | 30 Student Advising Foundations | 30

OPTIONAL COURSES | MAX. 40 HOURS BMC 106 Coaching: Inspiring Excellence in Others | 15 BMC 273 Communicating Interculturally | 20 ADL 119 Evaluating Program Outcomes | 30 BMC 172 Human Behaviour in Organizations | 40 BMC 206 Management Communications: Interpersonal Skills | 40 BMC 312 Social Media Essentials | 15 ADL 139 Train the Trainer 1 | 20

CHANGE MANAGEMENT

CREATIVE WRITING

Change management is a systematic process for leading people, projects and organizations through transition. This program will provide the theory and practice necessary to effectively lead incremental and radical change.

Are you motivated to put pen to paper and begin, or continue, your creative writing endeavours? If so, this Creative Writing Certificate may be perfect for you. Cover writing and editing in various genres as well as publishing and promoting your written work. Through this interactive, evaluative model, you will give and receive supportive peer review and receive rich instructor feedback. Have your work evaluated in the Creative Writing Final Project course by a published author who will mentor and encourage you in your writing.

Hours: 200 • In Class, Online conted.ucalgary.ca/change

Students learn the various aspects of change management, and how to support people through change while, at the same time, working towards delivering the organization's planned results.

Students will learn how to assess organizational readiness and change impact, then move on to formulating change management strategies and plans that fit within a project management framework.

REQUIRED COURSES This is a 200-hour program. Students must complete 120 hours of core courses and 80 hours of optional courses.

BMC 358 BMC 359 BMC 360 BMC 361 BMC 172

Change Management Theory and Application* | 20 Change Strategy and Planning* | 20 Managing Change Implementation* | 20 Evaluating and Sustaining Change* | 20 Human Behaviour in Organizations | 40

*We recommend taking BMC 358, BMC 359, BMC 360, and BMC 361 in sequential order.

CHANGE MANAGEMENT OPTIONAL COURSES | 80 HOURS BMC 106 Coaching: Inspiring Excellence in Others | 15 BMC 214 Communication Strategies for Leading Groups | 20 BMC 212 Conflict Management | 20 BMC 115 Emotional Intelligence: The Leader’s Advantage | 15 BMC 242 Employee Communication | 20 BMC 174 Leadership Fundamentals |40 BMC 352 Learning Online | 10 BMC 299 Project Management: Level 1 | 40 BMC 357 Stakeholder Engagement | 20 WRI 150 Writing in the Workplace | 40

Students are expected to have university-level English writing skills including grammar, vocabulary, and basic writing experience. For those needing these skills, WRI 110 Writing Well should be taken at the beginning of the program and credited as an option. Two creative writing samples are required at the time of certificate application. There is a non-refundable fee for this assessment.

This is one of three writing programs offered. Also see: Professional Writing with specializations in Business and Technical Writing, and Marketing and Public Relations (page 20).

REQUIRED COURSES This is a 200-hour program. Students complete 110 hours of core courses, at least one genre course and another two courses chosen from genre or optional courses. WRI 140 Creative Writing Exploration must be taken before any genre course and WRI 500 Creative Writing Project can only be taken after all other courses are completed.

CERTIFICATES

CORE COURSES | 120 HOURS

Hours: 200 • Online conted.ucalgary.ca/writing

CORE COURSES | 110 Hours BMC 352 WRI 120 WRI 140 WRI 500

Learning Online | 10 Copy Editing and Proofreading | 30 Creative Writing Exploration | 30 Creative Writing Final Project | 40

GENRE COURSES | 30 – 90 Hours WRI 460 WRI 430 WRI 420 WRI 450

Writing a Novel: First Draft | 30 Writing Creative Non-Fiction | 30 Writing Poetry | 30 Writing Short Fiction | 30

OPTIONAL COURSES | 0 – 60 Hours WRI 220 WRI 330 WRI 260 WRI 350 WRI 340 WRI 320 WRI 110

Document Design | 30 Publishing and Promoting Your Work | 30 Science Writing | 30 Writing Effective Content | 30 Writing for Children and Youth | 30 Writing Tools | 30 Writing Well | 30

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DATABASE ADMINISTRATION Hours: 120 • In Class, Online conted.ucalgary.ca/database

Microsoft SQL Server is a powerful, enterprise class database platform that is designed to store and retrieve all types of data quickly and efficiently. It includes tools that allow for the rapid development of SQL program code, enterprise server administration and powerful, data-driven reports. Microsoft SQL Server is the backbone for thousands of industry leading software applications including Microsoft SharePoint and SAP. In the Certificate in Database Administration, using Microsoft SQL Server, you will learn how to design, develop, administer and troubleshoot Microsoft SQL databases and servers.

CERTIFICATES

REQUIRED COURSES The Certificate in Database Administration is a 120-hour program. Students are required to complete all four core courses.

CORE COURSES | 120 HOURS ICT 678 ICT 679 ICT 680 ICT 681

Microsoft SQL Server Development Level 1 | 30 Microsoft SQL Server Development Level 2 | 30 Microsoft SQL Server Administration Level 1 | 30 Microsoft SQL Server Administration Level 2 | 30

Taking courses has enhanced and rounded out my skill set, giving me new tools and resources to do my job better.”

TerriLynne Martinez, Graduate Certificate in Database Administration

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E-LEARNING

Hours: 110 • Online conted.ucalgary.ca/cal e-Learning is a key strategy for individual and organizational success. This certificate program is designed to meet the growing need for adult educators, designers and administrators for just-in-time delivery in both educational and business settings. In this program, you will gain knowledge and techniques in facilitation, coordination, instructional design and e-learning technologies.

This short-format certificate is the perfect professional development opportunity for those with significant work experience in the field.

New and aspiring professionals would be better served to take the 300-hour Certificate in Adult Learning specializing in e-Learning (page 4).

REQUIRED COURSES This is a 110-hour program. All students must complete the core courses. Before taking online courses, you must take BMC 352 Learning Online.

CORE COURSES | 110 HOURS ADL 129 Designing Learning | 40 ADL 121 e-Learning: Principles and Practice | 40 ADL 136 Teaching Online | 30

EMERGING LEADERS Hours: 98 • In Class conted.ucalgary.ca/emerging

The Certificate for Emerging Leaders program helps leaders of all levels of experience deal with the constant changes in today’s fast-paced workplace. The focus is on building skills in the areas of: building relationships, coaching, communication, personal effectiveness, and professional skills. The flexibility of this certificate makes it ideal for aspiring, new or established leaders to build their own certificates. Select seminars that not only meet the requirements of the program; but also, your own career needs.

CORE PROGRAM | 98 HOURS This is a 98-hour program. Students choose a minimum of one seminar from each of the five topic areas. Remaining hours can be chosen from any topic area. Within three months of completing the required hours, students must submit a Learning Journal Summary – a written summary of knowledge and skills learned in the program.

BUS 166 BUS 617 BUS 281 BUS 144 BUS 278 BUS 286 BUS 268 BUS 267 BUS 264 BUS 244 BUS 611 BUS 260 BUS 199

Building Great Customer Relationships | 7 Developing a Healthy Organizational Culture and Team | 7 Developing High Performance Teams | 7 Energize your Workplace: Inspiring and Motivating People | 14 Leading to Engage Employees | 7 Leading to Inspire: Discovering the Power of Purpose | 14 Leading with Cultural Intelligence | 7 Leading Yourself and Others Through Change | 14 Leave a Lasting Impression and Increase Your Success | 7 Mentoring Skills | 14 Neuroscience: A Path to Stronger Leadership | 14 Successful Teams: How to Build Them | 7 Team Survival Skills: Take it Outside | 7

Coaching BUS 288 BUS 155 BUS 287 BUS 253

Becoming Empowered Through Coaching | 14 Coaching for Quality Performance | 21 Coaching to Different Styles | 14 Coaching to Lead | 7

Communication BUS 145 BUS 219 BUS 265 BUS 128 BUS 134 BUS 258 BUS 188 BUS 279 BUS 240 BUS 114

Art of Giving and Receiving Criticism | 7 Confidence in Communication | 7 Conquering Your Fear of Public Speaking | 14 Dealing with the Difficult Conversation | 7 Facilitation Skills | 14 Good Writing is Good Business | 7 Improving Communication at Work | 7 Integrative Listening: The Leader’s Edge | 14 Leading with Confidence and Courage | 7 Powerful Presentations | 21

BUS 256 BUS 285 BUS 609 BUS 217 BUS 290 BUS 112 BUS 275 BUS 606 BUS 109 BUS 127 BUS 610 BUS 270

Accountability in the Workplace: Whose Job Is It? | 7 Assertiveness: Choosing the Right Balance | 7 Collaborate to Innovate | 14 Composing Your Life: Strategies for Success | 7 Conflict Resolution through Storytelling Techniques | 7 Creative Conflict Resolution: Making the Most of Differences | 7 Creative Negotiating | 14 Define and Refine Your Leadership Presence | 7 Do Less and Achieve More: The Zone of Optimal Performance | 14 Emotional Intelligence | 7 Enhancing Leadership Impact with Creativity Tools | 14 Get Organized! Improve Your Workflow and Boost Your Productivity | 7

BUS 271 BUS 282 BUS 140 BUS 130 BUS 616 BUS 255 BUS 210 BUS 207

Leadership in Action | 7 Mastering Work and Life Satisfaction | 14 Meeting the Challenge of Leadership | 14 Mental Toughness: Training for Success | 14 Personal Effectiveness for High Performance Leaders | 14 Secrets to Networking Success | 7 Strategic Leadership Stress Less: Managing What’s on Your Mind | 7

Professional Skills BUS 154 BUS 173 BUS 182 BUS 612 BUS 266 BUS 251 BUS 120 BUS 146 BUS 138 BUS 233 BUS 618

Accounting for the Non-Financial Managers | 14 Building Trust in the Work Environment | 7 Business Partnering for Results | 14 Cultivating Innovation in Your Organization | 21 Effective Writing in the Workplace | 14 Empowering and Motivating Others Through Effective Delegation | 7 Financial Analysis and Planning for Non-Financial Managers | 14 Fundamentals of Supervision | 21 Getting Things Done Through Influence | 7 Implementing Change | 7 Kick-Start your Creative Thinking at Work | 7

BUS 273 BUS 261 BUS 257 BUS 276 BUS 300 BUS 274 BUS 608 BUS 111 BUS 284 BUS 211 BUS 601 BUS 245

Leveraging Generational Differences at Work | 7 Navigating Through Ethical Decisions | 7 Overview of Strategic Planning | 7 Perfecting the Performance Discussion | 7 Project Management for the Non-Profit Sector | 14 Succession Planning: Developing Leaders from Within | 7 Systems Thinking: Creative Solutions to Complex Problems | 14 Time Management | 7 The Decisive Leader | 7 Toxic Workplaces: Strategies to Create Healthy Environments | 7 Understanding the Power of Collaboration | 21 Writing Winning Proposals | 7

CERTIFICATES

Building Relationships

Personal Effectiveness

Learning Journal Summary BUS 197 Certificate for Emerging Leaders - Assessment

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ENVIRONMENTAL MANAGEMENT

FRENCH LANGUAGE AND CULTURE

Preparing yourself for the ‘green’ economy? Gain the most recent specialized knowledge and skills needed for effective practice in the dynamic field of environmental management. Explore uniquely Canadian problems within a global perspective. Learn systems, processes, tools, strategies, risk management techniques and legal requirements that help you assess and manage air, water, soil and waste. This program blends theory and practice while focusing on the need for sustainable development and the

The French Language and Culture certificates provide university recognition for programs of study in French as a second language (FSL). Two certificate levels are offered.

Hours: 300 • In Class, Online conted.ucalgary.ca/environment

use of market-driven solutions.

REQUIRED COURSES

CERTIFICATES

This is a 300-hour program made up of 150 hours of core courses and 150 hours of optional courses.

CORE COURSES | 150 HOURS BMC 274 Ecosystems: Functions and Impacts | 30 BMC 112 Environmental Law | 30 BMC 169 Environmental Stewardship and Sustainability | 30 BMC 129 Introduction to Environmental Management | 30 And 30 hours from one of the following: BMC 281 Auditing of HSE Management Systems and Compliance | 30 BMC 116 Management Tools and Techniques for Environmental Issues | 30

OPTIONAL COURSES | 150 HOURS BMC 281 Auditing of HSE Management Systems | 30 | BMC 279 Corporate Social Responsibility | 20 BMC 296 Design and Analysis of Ecological Field Experiments | 30 BMC 265 Environmental Impact Assessments and Reporting | 30 BMC 252 Environmental Issues and Canada’s Aboriginal Communities | 30 BMC 282 Environmental Management Systems and Standards | 30 BMC 215 Environmental Risk Management and Communication | 15 BMC 153 Environmental Site Assessment | 40 BMC 304 GIS: Introduction to Geo-Information Systems | 30 BMC 138 Global Warming and Climate Change | 15 BMC 352 Learning Online | 10 BMC 116 Management Tools and Techniques for Environmental Issues | 30 BMC 197 Occupational Hygiene: The Basics | 40 BMC 298 Oil Sands: Overview, Environmental Impacts, and Regulations | 30 BMC 262 Renewable Energy Technologies | 30 BMC 357 Stakeholder Engagement | 20 BMC 259 Waste Management Systems | 30 BMC 258 Water Management for the 21st Century | 30 BMC 246 Water Quality | 30

Hours: 140 • In Class conted.ucalgary.ca/french

Before enrolling in this certificate, students must complete the University of Calgary Continuing Education course FRE 100 French I or its equivalent. If you have previous knowledge of French and would like to begin at a higher level than French I, you must have a placement interview.

The Certificate in French Language and Culture — FSL Foundations is ideal for new learners of French. It provides students with a solid base of grammar and oral skills required for communication in French.

The Certificate in French Language and Culture — FSL Intermediate builds on the French language skills acquired in the FSL Foundations Certificate, or through previous learning.

You will continue to improve your grammar, expand vocabulary and further develop oral skills necessary to communicate fluently in French.

REQUIRED COURSES This program includes two certificate levels. Each level is 140 hours of instruction.

FRENCH LANGUAGE AND CULTURE — FSL FOUNDATIONS | 140 HOURS Prerequisite: FRE 100 French 1, or equivalent FRE 102 French 2 | 40 FRE 103 French 3 | 40 FRE 104 French 4 |40 FRE 113 French Conversation | 20

FRENCH LANGUAGE AND CULTURE — FSL INTERMEDIATE | 140 HOURS Prerequisite: Certificate in French Language and Culture — FSL Foundations, or equivalent knowledge and skills FRE 105 French 5 | 40 FRE 145 French 6 (Français pré-avancé) | 40 FRE 146 French 7 (Français avancé) | 20 FRE 111 French Immersion Weekend for Intermediate and Advanced Students* | 20 *Students may take this course twice in lieu of the elective course.

ELECTIVE COURSE FRE 520 FSL Experiential Learning Component

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FRONT LINE LEADERS NEW Hours: 120 • In Class conted.ucalgary.ca/frontline

Front line leaders are those who supervise the teams that are responsible for the day-to-day operations within an organization.

For sustainable growth and optimum operations, appropriate and effective front line leadership is a critical factor contributing to the overall success of an organization.

The Certificate for Front Line Leaders* provides the knowledge, skills and tools first-line supervisors need to be effective leaders.

The program is built around four categories of seminars: Leading Self, Leading Others, Leading Business Operations and Leading across Business Units. Students build their own certificate by selecting seminars that meet the requirements of the program as well as their own career needs. *Pending UCalgary governance approval

CORE PROGRAM | 120 HOURS

BUS 622 Editing Basics for Workplace Business Writers and Leaders | 7 BUS 624 Effective Workplace Relationships | 7 BUS 146 Fundamentals of Supervision | 21 BUS 289 Leadership Strategies for Supporting Workplace Mental Health | 12 BUS 267 Leading Yourself and Other Through Change | 14 BUS 268 Leading with Cultural Intelligence | 7 BUS 620 Managing Cannabis in the Workplace | 7 BUS 291 Situational Leadership®: Building Leaders | 7 BUS 292 Situational Coaching® | 7 BUS 633 Workplace Politics: Step up to Conflict | 7

Leading Business Operations BUS 630 Closing the Deal: Business Development, Sales, and Presentation Skills for Professionals | 14 BUS 612 Cultivating Innovation in Your Organization | 21 BUS 631 Managing Complex Projects for Front Line Leaders | 14 BUS 636 Managing the Employee Life Cycle Effectively for Front Line Leaders | 7 BUS 629 Operational Management for Front Line Leaders | 14 BUS 621 Organizational Drug and Alcohol Policies: Are you ready for Cannabis? | 7 BUS 634 Selling Your Ideas: Moving from Concept to Reality | 7

Leading Self BUS 627 BUS 612 BUS 606 BUS 616 BUS 628 BUS 130 BUS 611 BUS 632 BUS 625 BUS 626 BUS 207

Building Leadership Presence | 7 Cultivating Innovation in Your Organization | 21 Define and Refine Your Leadership Presence | 7 High Performance Leadership — Leading for Impact and Influence | 14 Influence Without Authority | 14 Mental Toughness: Training for Success | 7 Neuroscience: A Path to Stronger Leadership | 14 Personal Brand: Building a Recognizable Brand | 7 Personal Transition Through Change | 7 Personality Type: Its Influence on Leadership and Teams | 7 Stress Less: Managing What’s On Your Mind | 7

CERTIFICATES

This is a 120-hour program. Students choose a minimum of one seminar from each of the four topic areas. Remaining hours can be chosen from any topic area. Within three months of completing the required hours, students must complete a 20-hour independent final assessment – a reflective journal of knowledge and skills learned in the program.

Leading Others

Leading Across Business Units BUS 623 Influencing Across the Matrix | 7 BUS 601 Understanding the Power of Collaboration | 21 Bus 608 Systems Thinking: Creative Solutions to Complex Problems | 14

Final Assessment | 20 Hours BUS 700 Final Assessment for Certificate for Front Line Leaders | 20

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FRONT-END WEB DEVELOPMENT

Hours: 120 • In Class, Online conted.ucalgary.ca/frontendweb This certificate program provides the essential knowledge and skills required to build the front-end of web pages and websites for personal or business purposes. You will learn to code, speak the technical language, and implement designs using HTML, CSS and JavaScript — a mix of programming and layout tools that power visuals and interactions on the web.

The Front-End Web Development Certificate will be of interest to web designers who need to understand HTML, CSS and

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JavaScript to implement designs or make edits and updates to a website, and it will provide value to web developers who are building applications.

This Certificate in Front-End Web Development is one of two web design and development certificates available through Continuing Education. The other is the Certificate in Integrated Digital Media (page 15).

REQUIRED COURSES This is a 120-hour certificate program. Students must complete 120 hours of core courses.

CORE COURSES | 120 HOURS ICT 580 ICT 581 ICT 442 ICT 443

HTML5 and CSS3 | 30 HTML5 and CSS3 with jQuery | 30 JavaScript and the DOM | 30 JavaScript Advanced | 30

GRAPHIC DESIGN Hours: 240 • In Class, Online conted.ucalgary.ca/graphic

The Certificate in Graphic Design combines art principles and industry standard design software techniques in Photoshop, InDesign and Illustrator to provide the essential knowledge and skills required to begin designing and building professional graphics.

This program provides you with a solid foundation in core design areas such as two-dimensional design, typography, colour, and drawing, as well as digital drawing and design. You will learn to create effective print and web-based designs to get the audience’s attention and get the intended message across.

Through applied projects and assignments, this program will challenge you to develop creative solutions to hands-on design problems aimed at preparing you for industry-related design experiences, and helping you build a portfolio.

This certificate will be of value to those interested in the graphic design industry, and working in advertising, branding and corporate identity, signage, web design, and other related areas.

REQUIRED COURSES The Certificate in Graphic Design is a 240-hour program.

Students are required to complete 180 hours of core courses and 60 hours of optional courses.

CORE COURSES | 180 HOURS ART 314 ART 102 ART 320 ICT 436 ICT 437

Drawing 1 | 30 History of Design | 30 Graphic Design | 30 Adobe Photoshop | 30 Adobe Illustrator | 30

ICT 578 Adobe InDesign | 30

OPTIONAL ART COURSES | 30 HOURS Students choose one ART course and one ICT course from the following: ART 316 Typography | 30 ART 317 Branding: What Designers Need to Know | 30

OPTIONAL APPLICATION SOFTWARE COURSES | 30 HOURS Students choose one ART course and one ICT course from the following: ICT 664 Advanced Adobe Photoshop | 30 ICT 665 Advanced Adobe Illustrator | 30

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HEALTH, SAFETY AND ENVIRONMENT Hours: 300 • In Class, Online conted.ucalgary.ca/hse

How we manage workplace and environmental health and safety issues is critical to workers, organizations, and the environment.

Organizations are highly motivated to avoid the huge costs associated with occupational and environmental accidents.

Legislation requiring employer compliance creates change and challenge for health, safety and environment (HSE) professionals who must act in the roles of motivator, change leader and enforcer.

Employers are looking for people who can identify, evaluate, and communicate information about workplace and environmental conditions that may have adverse impacts on human health. They need people who have the knowledge and skills to plan and implement strategies to control and manage potential problems, and motivate proactive behaviour change.

The Health, Safety and Environment (HSE) Certificate is currently undergoing assessment to meet the Canadian Registered Safety Professional (CRSP)® certification changes which are effective July 1, 2018. For more information please visit the website of the Board of Canadian Registered Safety Professionals at bcrsp.ca.

REQUIRED COURSES The Health, Safety and Environment Certificate is a 300-hour program. Students are required to complete 160 hours of core courses and 140 hours of optional courses.

CORE COURSES | 160 HOURS

BMC 201 BMC 363 BMC 281 BMC 351 BMC 309 BMC 274 BMC 218 BMC 112 BMC 282 BMC 215 BMC 169 BMC 199

Accident Theory and Incident Investigation* | 30 Alcohol and Drugs in the Workplace | 30 Auditing of HSE Management Systems and Compliance* | 30 CRSP Exam Prep Course | 20 Disability Management: An Integrative Approach* | 30 Ecosystems: Functions to Impacts | 30 Emergency Response* | 20 Environmental Law | 30 Environmental Management Systems and Standards | 30 Environmental Risk Management and Communication | 15 Environmental Stewardship and Sustainability | 30 Ergonomics* | 30

BMC 285 Fire Prevention and Safety* | 40 BMC 138 Global Warming and Climate Change | 15 BMC 283 Importance of Human Factors | 20 BMC 295 Industrial Safety Processes* | 40 BMC 183 Integrated Workplace Health Management* | 20 BMC 129 Introduction to Environmental Management | 30 BMC 352 Learning Online | 10 BMC 116 Management Tools and Techniques for Environmental Issues | 30 BMC 298 Oil Sands: Overview, Environmental Impact and Regulations | 30 BMC 350 Stress and Fatigue Management | 30 BMC 259 Waste Management Systems | 30 BMC 258 Water Management for the 21st Century | 30 *Align with CRSP

CERTIFICATES

The Health, Safety and Environment Certificate program provides students with the skills and knowledge needed to develop and manage effective health and safety programs for a wide variety of workplace settings.

OPTIONAL HEALTH SAFETY AND ENVIRONMENT COURSES | 100 – 140 HOURS

OPTIONAL MANAGEMENT COURSES | 0 – 40 HOURS BMC 316 Business Communications for Internationally Trained Professionals* | 40 BMC 172 Human Behaviour in Organizations | 40 BMC 206 Management Communications: Interpersonal Skills* | 40 WRI 150 Writing in the Workplace | 40 *Students can take either BMC 206 Management Communication: Interpersonal Skills or BMC 316 Business Communication for Internationally Trained Professionals. Credit will be granted for one course only.

BMC 104 Health and Safety Management Systems: The Basics | 30 Note: This course is a prerequisite for most courses in this program.

BMC 213 BMC 143 BMC 197 BMC 317

Business and Leadership for HSE Professionals | 40 Hazard Assessment and Risk Management | 20 Occupational Hygiene: The Basics | 40 Regulations, Roles and Responsibilities for HSE Professionals | 30

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HUMAN RESOURCE MANAGEMENT Hours: 300• In Class, Online conted.ucalgary.ca/hr

In a dynamic and ever-changing job market, organizations rely on human resource professionals to help recruit, manage, and develop their employees. This certificate gives you theoretical and practical insight into the field of human resources as well as current, employer-valued perspectives. You will learn essential skills for business management and apply the core competencies of organizational effectiveness: staffing, employee and labour relations, compensation, development and

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training, health and safety, and HR systems management.

This certificate will be of value to individuals contemplating a career change or new to the human resources field; human resource professionals who want to expand their knowledge and skills; Front line managers, supervisors and administrators who implement human resource policies and programs; and, anyone preparing for their Chartered Professional in Human Resources (CPHR) designation.

REQUIRED COURSES The Human Resource Management Certificate is a 300-hour program. Students are required to complete three core courses comprising 120 hours plus 180 hours of optional courses.

CORE COURSES | 120 HOURS BMC 205 Business Management | 40 BMC 172 Human Behaviour in Organizations | 40 BMC 165 Human Resource Management | 40 It is recommended that students take BMC 165 Human Resource Management before taking any Optional Human Resource Management Courses.

Having the flexibility of taking in-class or online classes was so beneficial to my learning and my work/life balance.�

Ginette Crichlow, Graduate Integrated Digital Media Certificate

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OPTIONAL HUMAN RESOURCE MANAGEMENT COURSES | 180 HOURS BMC 355 BMC 362 BMC 358 BMC 106 BMC 273 BMC 198 BMC 328 BMC 212 BMC 230 BMC 242 BMC 354 BMC 192

Building a Positive Workplace | 20 Building Religious and Cultural Inclusion in the Workplace | 40 Change Management Theory and Application | 20 Coaching: Inspiring Excellence in Others | 15 Communicating Interculturally | 20 Compensation: Design and Practice | 30 Conducting Effective Interviews | 20 Conflict Management | 20 Employee Benefits | 30 Employee Communications | 20 Employee Development and Training | 30 Employee Relations: Policy Design and Documentation | 20

ADL 213 BMC 356 BMC 104 BMC 208 BMC 156 BMC 206 BMC 353 BMC 150 BMC 178 ADL 139

Ethics for Professional Practice | 30 HR Perspectives on Work-Life Integration | 30 Health and Safety Management Systems: The Basics | 30 Human Resources Information Management | 15 Labour Relations | 30 Management Communications: Interpersonal Skills* | 40 Performance Management | 20 Performance Measures for Organizations | 20 Recruitment and Selection | 30 Train the Trainer 1 | 20

*Students can take either BMC 206 Management Communication: Interpersonal Skills or BMC 316 Business Communication for Internationally Trained Professionals. Credit will be granted for one course only.

IT FUNDAMENTALS Hours: 120 • In Class, Online conted.ucalgary.ca/it

Regardless of what IT career path you choose, you will need some fundamental knowledge of computer programming, databases, and development methodologies.

The Certificate in IT Fundamentals provides a solid foundation of skills and knowledge that will allow you to progress to more advanced courses and programs of study.

REQUIRED COURSES This is a 120-hour certificate program. Students must complete four courses.

CORE COURSES | 120 HOURS Choose four of the following: Computer Programming Level 1 | 30 Computer Programming Level 2 | 30 Computer Programming Level 3 | 30 Data Modeling for IT Projects | 30 Relational Databases Fundamentals | 30

Hours: 240 • In Class, Online conted.ucalgary.ca/digitalmedia The Certificate in Integrated Digital Media incorporates design principles along with tools, techniques and technologies to help students design, create, and publish a variety of digital media content for today’s multi-platform electronic devices.

Learn the latest software tools used in the communications industry such as Adobe Photoshop, Illustrator, and InDesign along with markup and style sheets languages such as HTML and CSS3 to help you design and create media content, web environments or user interfaces applying a design interaction process that combines design and function.

This certificate will be of interest to individuals who want to start a career in digital media publishing, website design, interface design, user experience design, digital marketing, or digital media production and design. Our set of courses allow students to customize their programs to reflect their individual interests and career directions.

REQUIRED COURSES This is a 240-hour program. Students must complete eight courses: 120 hours of core courses and 120 hours of optional courses.

CERTIFICATES

ICT 710 ICT 711 ICT 712 ICT 287 ICT 128

INTEGRATED DIGITAL MEDIA

CORE COURSES | 120 HOURS ICT 437 ICT 578 ICT 436 ICT 564

Adobe Illustrator | 30 Adobe InDesign | 30 Adobe Photoshop | 30 User Experience Design | 30

OPTIONAL COURSES | 120 HOURS Students choose four courses from the following: ICT 664 ICT 665 ICT 687 ICT 667 ICT 580 ICT 581 ICT 686 ICT 442 BMC 167 WRI 350

Adobe Photoshop Advanced | 30 Adobe Illustrator Advanced | 30 Adobe Premiere Pro Video Editing | 30 Digital Product Design | 30 HTML5 and CSS3 | 30 HTML5 and CSS3 with jQuery | 30 Introduction to Motion Graphics | 30 JavaScript and the DOM | 30 Marketing Principles | 40 Writing Effective Online Content | 30

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MARKETING

Hours: 300 • In Class, Online conted.ucalgary.ca/marketing Globalization and new technologies have changed the face of marketing. Today’s professionals need a working knowledge of traditional media channels, social media, digital marketing and visual design.

This program prepares you to plan, execute and evaluate compelling marketing campaigns. Learn how to translate ideas into sales using a variety of strategies and media channels.

Explore emerging technologies and best practices. Learn from marketing professionals who understand how to be leaders in

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this constantly changing profession.

This certificate program will be of value to those contemplating a career change or new to the marketing field; marketing or public relations professionals who want to expand their knowledge and skills; other professionals involved in marketing initiatives; and business owners who market their own products and services.

REQUIRED COURSES This is a 300-hour program. Students take 120 hours of core courses and choose 180 hours of optional courses.

CORE COURSES | 100 HOURS BMC 205 Business Management | 40 BMC 167 Marketing Principles | 40 BMC 313 Metrics and Measurement | 20 It is recommended that students take BMC 167 Marketing Principles before taking any optional Marketing courses.

OPTIONAL MARKETING COURSES | 110 – 200 HOURS BMC 292 BMC 185 BMC 329 BMC 293 BMC 352 BMC 125 BMC 315 BMC 294 BMC 312 BMC 314 WRI 230

Corporate Event Planning | 20 Customer Service Excellence | 15 Digital Marketing | 30 Integrated Marketing and Communications | 20 Learning Online | 10 Marketing: Business to Business | 30 Marketing: Business to Consumer | 30 Strategic Selling | 20 Social Media Essentials | 15 Social Media Strategies | 15 Strategic Writing for Public Relations and Marketing | 30

OPTIONAL MANAGEMENT COURSES | 0 – 90 HOURS This category of options includes several management and communication related courses as well as: ICT 437 Adobe Illustrator | 30 ICT 578 Adobe InDesign | 30 ICT 436 Adobe Photoshop | 30 See complete list at conted.ucalgary.ca/marketing

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.NET APPLICATION DEVELOPMENT Hours: 240 • In Class, Online conted.ucalgary.ca/dotnet

.NET Framework is a software development framework that runs in the Microsoft Windows environment and is widely used in the industry. It includes a large class library and an Integrated Development Environment (IDE) called Visual Studio. One great feature of the .NET Framework is that it allows integration of several programming languages to develop Windows forms and web applications. C# is arguably the most popular language used by the .NET Framework.

Taking this program will enable you to develop a solid understanding of object-oriented programming concepts and troubleshooting skills that are readily transferable to other programming environments. You will learn to apply modern software development methods, with an emphasis on Agile Software Development. Using C# programming language, and the tools provided by the Microsoft .NET Framework, you will design and create a variety of desktop and web applications by combining your own code with the classes provided by the .NET library. You will develop knowledge and skills in the areas of C#, web programming, ASP.NET and ASP.NET MVC, and database connectivity.

This program is intended for both novice programmers and those with programming experience looking to update their skills to current technology widely used in the industry.

REQUIRED COURSES This is a 240-hour program. Students must complete 120 hours of core courses and 120 hours of optional courses.

CORE COURSES | 120 HOURS ICT 710 ICT 711 ICT 716 ICT 712

Computer Programming Level 1 | 30 Computer Programming Level 2 |30 Agile Software Development | 30 Computer Programming Level 3 | 30

OPTIONAL COURSES | 120 HOURS ICT 580 ICT 442 ICT 713 ICT 715 ICT 128 ICT 714

HTML5 and CSS3 | 30 JavaScript and the DOM | 30 Building Web Applications with ASP.NET and C# | 30 Building Advanced Web Applications with ASP.NET and C# | 30 Relational Database Fundamentals | 30 Building Database Applications with ADO.NET and C# | 30

OFFICE APPLICATIONS

POWERPOINT

Does your work require proficiency in Microsoft Office? Make your everyday tasks easier by taking your skills to a high level and gain a valuable credential for your resume. Offices around the world use Microsoft's Word, Excel, PowerPoint, Access, Project, Visio, and Macros and VBA products.

ACCESS

Hours: 240 • In Class, Online conted.ucalgary.ca/office

This flexible program makes it possible to customize a certificate to meet your specific needs. If you already have experience in an application, you may begin your learning at the level that fits your needs.

CORE PROGRAM | 10 COURSES | 140 HOURS A minimum of one course must be chosen from each of: Access, Excel, PowerPoint and Word. The remaining six courses may be taken from any stream, including optional courses.

Required: ICT 456 Microsoft PowerPoint Levels 1 and 2 | 14

One course required: ICT 420 Microsoft Access Level 1 | 14 ICT 421 Microsoft Access Level 2 | 14 ICT 422 Microsoft Access Level 3 | 14

OPTIONAL COURSES ICT 701 ICT 427

Business Intelligence Self Service | 30 Microsoft Macros and VBA Level 1 | 14

ICT 428 ICT 454 ICT 582 ICT 674 ICT 457

Microsoft Macros and VBA Level 2 | 14 Microsoft Outlook Levels 1 and 2 | 14 Microsoft Project Levels 1 and 2 | 14 Microsoft Sharepoint Levels 1 and 2 | 14 Microsoft Visio Levels 1 and 2 | 14

WORD

EXCEL One course required: ICT 415 Microsoft Excel Level 1 | 14 ICT 416 Microsoft Excel Level 2 | 14 ICT 417 Microsoft Excel Level 3 | 14

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One course required: ICT 412 Microsoft Word Level 1 | 14 ICT 413 Microsoft Word Level 2 | 14 ICT 414 Microsoft Word Level 3 | 14

I already have a degree in computer science, but upgrading and updating is essential in this field. My new credentials show that I'm staying on top of changes in the industry.”

Shawna Hansen, Graduate Certificate in .NET Development Certificate in IT Fundamentals

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PROFESSIONAL MANAGEMENT

Hours: 300 • In Class, Online, Blended conted.ucalgary.ca/management Are you hoping to move into management, enhance your business knowledge and skills, change employment, or build on your degree? A Certificate in Professional Management may be your ticket to success. Gain real-world knowledge from industry professionals that you can immediately apply in your workplace.

Examine key principles of business and their interrelationships in local, national and global world settings and learn key management skills that foster communication, teamwork and problem solving in the workplace. Choose from six streams:

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· General: Tailor this program to meet your needs.

Complete it online or in the classroom. · Construction Management: Develop competencies to effectively manage construction projects.

Focus on legal, regulatory and technical aspects.

Develop skills and knowledge needed in business, management, and interpersonal relations. · Risk Management: Focus on the process of analyzing and minimizing exposure to risk while conserving an organization's human, financial, and physical assets.

Courses can be used toward the Canadian Risk Management (CRM) designation, which is recognized by the Risk and Insurance Management Society, Inc. · Strategic Management: Investigate strategic directions for your organization or department by anticipating trends and preparing for future opportunities. Learn how to establish an organization's overall goals and objectives, as well as the policies and activities that are formulated, implemented and controlled to achieve them. · Economic Developers: Designed exclusively for members of Economic Developers Alberta (EDA), this program combines EDA’s Community Economic Development courses with Continuing Education’s management courses. This program prepares you for the EcD professional designation exam, and can be achieved completely online or in the classroom. · Professional Engineers and Geoscientists (PEG): Are you a practising engineer who wants to broaden your management and leadership skills? In this program, learn core business concepts that will enhance your career and give you an edge in today's competitive workplace. This certificate can only be awarded after membership in APEGA is confirmed.

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REQUIRED COURSES This is a 300-hour program. All students complete 120 hours of Core Courses. In General, PEG, or Economic Developers streams, students choose 180 hours from optional courses. Students in specializations complete 120 hours of specialization courses and 60 hours of optional courses.

CORE COURSES FOR ALL STREAMS | 120 HOURS BMC 205 Business Management | 40 BMC 172 Human Behaviour in Organizations | 40 And 40 hours from one of the following: BMC 316 Business Communications for Internationally Trained Professionals | 40 BMC 206 Management Communications: Interpersonal Skills | 40

PROFESSIONAL MANAGEMENT STREAMS: Choose one General Core Courses: 120 Hours Optional Courses: 180 Hours

Professional Engineers and Geoscientists (PEG) Core Courses: 120 Hours Optional Courses: 180 Hours

Economic Developers Core Courses: 120 Hours Optional Courses: 180 Hours Continuing Education Courses: Minimum 150 Hours: BMC 160 Business Strategy | 40 BMC 171 Economics for Business | 40 BMC 223 Government Relations | 30 BMC 165 Human Resource Management | 40 BMC 174 Leadership Fundamentals | 40 BMC 167 Marketing Principles | 40 Community Economic Development Courses: Maximum 30 hours: BMC 336 Business Investment Attraction | 15* BMC 335 Business Retention and Expansion | 15* BMC 325 Economic Development: Establishing the Foundation | 15* *Credit equals 2/3 of the instruction hours to a maximum of 30 hours.

A 15-hour course will give you 10 hours credit.

Specializing In Construction Management Core Courses: 120 Hours Specialization Courses: 120 Hours from the following: BMC 102 Construction Contract Law and Documents | 40 BMC 110 Construction Costing | 40 BMC 243 Control Systems in Construction Projects | 40 BMC 299 Project Management: Level I | 40 Optional Courses: Minimum 60 hours

Specializing In Risk Management Core Courses: 120 Hours Specialization Courses: 120 Hours from the following: BMC 326 Risk Assessment and Treatment | 40 BMC 182 Risk Financing | 40 BMC 327 Risk Management and Principles | 40 Optional Courses: Minimum 60 Hours

Specializing In Strategic Management Core Courses: 120 Hours Specialization Courses: 120 Hours from the following: BMC 103 Business Finance | 40 BMC 160 Business Strategy | 40 BMC 171 Economics for Business | 40 BMC 161 Strategic Planning | 40 Optional Courses: Minimum 60 hours

OPTIONAL COURSES

BMC 290 Leadership in Project Management | 40 BMC 352 Learning Online | 10 hours BMC 188 Managing Investigations | 30 BMC 345 Managing Risk in Projects | 15 BMC 167 Marketing Principles | 40 BMC 125 Marketing: Business to Business | 30 BMC 315 Marketing: Business to Consumer | 30 BMC 132 Media Relations | 20 BMC 313 Metrics and Measurement | 20 BMC 197 Occupational Hygiene: The Basics | 40 BMC 298 Oil Sands: Overview, Environmental Impacts, and Regulations | 30 BMC 353 Performance Management | 20 BMC 150 Performance Measures for Organizations | 20 BMC 127 Personnel Security | 20 BMC 250 Physical Security Planning | 40 BMC 299 Project Management: Level I | 40 BMC 266 Project Management: Level II | 40 BMC 119 Public Relations | 40 BMC 178 Recruitment and Selection | 30 BMC 326 Risk Assessment and Treatment | 40 BMC 182 Risk Financing | 40 hours BMC 327 Risk Management Principles and Practices | 40 BMC 159 Security Administration | 40 BMC 236 Security Law | 40 hours BMC 312 Social Media Essentials | 15 BMC 314 Social Media Strategies | 15 BMC 357 Stakeholder Engagement | 20 BMC 161 Strategic Planning | 40 BMC 318 Strategic Planning for Public Relations | 30 BMC 294 Strategic Selling | 20 BMC 350 Stress and Fatigue Management | 30 BMC 364 Sustainability Fundamentals | 40 ADL 139 Train the Trainer I | 20 BMC 251 Violence in the Workplace | 15 WRI 150 Writing in the Workplace | 40 WRI 350 Writing Effective Online Content | 30

CERTIFICATES

BMC 162 Accounting Fundamentals | 40 BMC 363 Alcohol and Drugs in the Workplace | 30 BMC 220 Avoiding Construction Disputes | 20 BMC 355 Building a Positive Workplace | 20 BMC 362 Building Religious and Cultural Inclusion in the Workplace | 40 BMC 103 Business Finance | 40 BMC 117 Business Law | 40 BMC 160 Business Strategy | 40 BMC 106 Coaching: Inspiring Excellence in Others | 15 BMC 358 Change Management Theory and Application | 20 BMC 273 Communicating Interculturally | 20 BMC 214 Communication Strategies for Leading Groups | 20 BMC 198 Compensation: Design and Practice | 30 BMC 328 Conducting Effective Interviews | 20 BMC 212 Conflict Management | 20 BMC 102 Construction Contract Law and Documents | 40 BMC 110 Construction Costing | 40 BMC 243 Control Systems In Construction Projects | 40 BMC 292 Corporate Event Planning | 20 BMC 279 Corporate Social Responsibility | 20 BMC 209 Crime in the Workplace | 20 BMC 332 Cybercrime Prevention | 30 BMC 185 Customer Service Excellence | 15 ADL 129 Designing Learning | 40 BMC 329 Digital Marketing | 30 BMC 309 Disability Management: An Integrative Approach | 30 BMC 171 Economics for Business | 40 BMC 200 Emergency Planning for Industry | 20 BMC 115 Emotional Intelligence: The Leader’s Advantage | 15 BMC 230 Employee Benefits | 30 hours BMC 242 Employee Communications | 20 BMC 354 Employee Development and Training | 30 BMC 192 Employee Relations: Policy Design and Documentation | 20 BMC 169 Environmental Stewardship and Sustainability | 30 BMC 199 Ergonomics | 30

ADL 213 Ethics for Professional Practice | 30 BMC 137 Fraud Prevention, Detection and Investigation | 20 BMC 138 Global Warming and Climate Change | 15 BMC 223 Government Relations | 30 BMC 194 Harassment Investigations | 20 BMC 104 Health and Safety Management S ystems: The Basics | 30 BMC 165 Human Resource Management | 40 BMC 356 HR Perspectives on Work-Life I ntegration | 30 BMC 208 Human Resources Information Management | 15 BMC 126 Information Security Basics | 30 BMC 293 Integrated Marketing and Communications | 20 BMC 109 Issues Management and Risk/Crisis Communications | 30 BMC 156 Labour Relations | 30 BMC 174 Leadership Fundamentals | 40

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PROFESSIONAL WRITING Hours: 200 • Online conted.ucalgary.ca/writing

CERTIFICATES

Are you a professional who writes in business, industry, education, engineering, science, medicine or elsewhere? Are you looking to apply your clinical or research expertise to writing? Are you a technical writer, copywriter, corporate writer, proposal writer, web writer, science writer or other writer?

Writing is a core job competency in most careers, and with new technologies often requiring an abundance of writing, solid writing skills are sought after now more than ever before. If you want to gain valuable writing skills, a Professional Writing Certificate may be perfect for you.

Learn and improve numerous skills from basic to more advanced writing including composition, grammar, copy editing, proofreading and specific techniques related to your field of work. This online, flexible and interactive program will allow you to learn the theory behind your writing as well as allow ample time to write practice documents and receive feedback from your instructors and peers.

Students are expected to have university-level English writing skills including grammar, vocabulary, and basic writing experience. For those needing these skills, WRI 110 Writing Well should be taken at the beginning of the program.

Students choose one of two specializations: Business and Technical Writing; or, Marketing and Public Relations.

A Creative Writing Certificate program is also offered (page 7).

I’m thankful for the knowledge and skills I learned in my courses and I am applying them in my work every day now.”

Christopher Kozoriz, Graduate Project Management Fundamentals Certificate

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REQUIRED COURSES Each specialization is a 200-hour program. Students take 110 hours of core courses, 60 hours of specialization courses and one optional course for 30 hours. It is recommended that core courses be taken first starting with BMC 352 Learning Online.

CORE COURSES | 110 HOURS BMC 352 WRI 120 WRI 150 WRI 110

Learning Online | 10 Copy Editing and Proofreading | 30 Writing in the Workplace | 40 Writing Well | 30

PROFESSIONAL WRITING SPECIALIZATIONS: Choose one Specializing in Business and Technical Writing | 60 Hours WRI 220 Document Design | 30 WRI 215 Technical Writing and Documentation | 30 Plus a minimum of 30 hours from Professional Writing Optional Courses

Specializing in Marketing and Public Relations | 60 Hours WRI 230 Strategic Writing for Public Relations and Marketing | 30 WRI 240 Copywriting: Words That Sell | 30 Plus a minimum of 30 hours from Professional Writing Optional Courses

PROFESSIONAL WRITING OPTIONAL COURSES | 30 HOURS WRI 215 WRI 220 WRI 230 WRI 240 WRI 260 WRI 280 WRI 320 WRI 330 WRI 350

Technical Writing and Documentation | 30 Document Design | 30 Strategic Writing for Public Relations and Marketing | 30 Copywriting: Words That Sell | 30 Science Writing | 30 Writing Effective Proposals for Grants, Sales and Funding | 30 Writing Tools | 30 Publishing and Promoting Your Work | 30 Writing Effective Online Content | 30

PROJECT MANAGEMENT FUNDAMENTALS

PUBLIC RELATIONS MANAGEMENT

The Project Management Fundamentals Certificate program explores the core principles of project management as documented in A Guide to the Project Management Body of Knowledge (PMBOK®Guide) — Sixth Edition.

Public Relations plays an important role in helping organizations realize their goals. In the age of social media, PR professionals must manage a two-way flow of information between the organization and the public. They are strategic thinkers and planners, skilled communicators, and leaders who help their organizations build and maintain relationships.

Hours: 200 • In Class, Online conted.ucalgary.ca/project

This program will prepare you to move into a project management role. You will learn the competencies required to move a project through the project life cycle phases of conceptualization, initiation, planning, execution, control,

Hours: 300 • In Class, Online conted.ucalgary.ca/pr

Taught by professionals working in the field, this program helps aspiring or established practitioners enhance their knowledge

and closing, the principles of project management, quality management, procurement management, dynamic leadership and the best practices used in different industry sectors.

and develop new skills in the communications field.

This certificate will be of value to those contemplating a career change or new to the project management industry; interested in developing a project management knowledge base; or preparing for the Project Management Institute’s Project Management Professional (PMP)® designation or the Certified Associate in Project Management (CAPM)® designation.

This is a 300-hour program. Students take 120 hours of core courses and 180 hours of options with at least 110 hours coming from Optional Public Relations courses. The remaining 70 can be made up of Optional Public Relations courses or Optional Management Courses.

REQUIRED COURSES

REQUIRED COURSES The Project Management Fundamentals Certificate is a 200hour program. Students are required to take 165 hours of core courses and 35 hours of optional courses and seminars.

CORE COURSES | 165 HOURS BMC 299 Project Management: Level I | 40 BMC 266 Project Management: Level II | 40 BMC 290 Leadership in Project Management | 40 BMC 300 Project Quality Management | 15 BMC 301 Procurement and Contract Management | 15 BMC 302 Project Management: HR and Communication | 15

OPTIONAL COURSES AND SEMINARS | 35 HOURS ICT 716 Agile Software Development | 30 ICT 773 Program Strategy for BI Projects | 30 BMC 308 Project Management Professional (PMP)® Exam Preparation | 40 BMC 333 Building the Project Management Office | 7.5 BMC 348 Agile Project Management: The Basics | 7.5 BMC 358 Change Management Theory and Application | 20 BMC 345 Managing Risk in Projects | 15 BMC 220 Avoiding Construction Disputes | 20 BMC 322 Project Planning: Hit the Ground Running | 7.5 BMC 352 Learning Online | 10 ICT 582 Microsoft Project Levels 1 and 2 | 14

BMC 205 Business Management | 40 BMC 172 Human Behaviour in Organizations | 40 BMC 119 Public Relations | 40

CERTIFICATES

CORE COURSES | 120 HOURS

We recommend taking BMC 119 Public Relations before taking any Optional Public Relations courses.

OPTIONAL PUBLIC RELATIONS COURSES | 110 – 180 HOURS BMC 292 BMC 279 BMC 329 BMC 242 BMC 223 BMC 293 BMC 109 BMC 132 BMC 313 BMC 312 BMC 314 BMC 357 BMC 318 WRI 230

Corporate Event Planning | 20 Corporate Social Responsibility | 20 Digital Marketing | 30 Employee Communications | 20 Government Relations | 30 Integrated Marketing and Communications | 20 Issues Management and Risk/Crisis Communications | 30 Media Relations | 20 Metrics and Measurement | 20 Social Media Essentials | 15 Social Media Strategies | 15 Stakeholder Engagement | 20 Strategic Planning for Public Relations | 30 Strategic Writing for PR and Marketing | 30

OPTIONAL MANAGEMENT COURSES | 0 – 70 HOURS This category of options includes several management and communication related courses as well as: BMC 352 Learning Online | 10 Courses from the Certificate in Professional Management (page 18).

See a complete list of applicable courses at conted.ucalgary.ca/pr.

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REAL ESTATE DEVELOPMENT

Hours: 126 • In Class conted.ucalgary.ca/realestate Real estate development requires expertise in management, finance, engineering, urban planning, design, project management and architecture. The Real Estate Development Certificate incorporates all of these disciplines. Students gain insight into the development process for various types of properties, including residential, commercial, and industrial.

You will learn from instructors who are academics and professionals with extensive real-life experience in

CERTIFICATES

this demanding field. Their local perspective on real estate development will provide you with a realistic and practical understanding of the complexities of real estate development in Calgary and beyond.

The courses focus on principles, as well as the specialized knowledge and skills required on a daily basis in the world of development. Classes provide hands-on experience through real-world simulations, case studies, and projects that give you a true sense of the workplace.

Students come from a variety of fields including real estate development, banking, government, architecture, planning and engineering.

REQUIRED COURSES This is a 126-hour program. Students are required to take 54 hours of core courses and 72 hours of optional courses.

CORE COURSES | 54 HOURS CPE 119 CPE 118

Real Estate Development and Finance | 18 Real Estate Development and the Planning Process | 18

CPE 112

Real Estate Marketing | 18

OPTIONAL COURSES | 72 HOURS CPE 141 CPE 185 CPE 111 CPE 150 CPE 206

Advanced Finance and Corporate/ Legal Structures | 18 Mixed-Use Real Estate Development | 18 Real Estate Law | 18 Sales Management Strategies for Real Estate Development | 18 Commercial Real Estate Development | 18

SECURITY MANAGEMENT Hours: 300 • Online conted.ucalgary.ca/security

In today's complex business environment, security and safety has never been more important. Learn how to manage complex security issues while protecting an organization's people, property and information. A solid base of current practices and knowledge relevant to the security management field will ensure you are ready to respond to emergencies and threats while minimizing risks. Be ready for the challenges ahead.

This program will be of value to individuals looking to move into the security field, security workers wishing to move into management, and those working in roles that have changed to incorporate security functions.

This certificate is offered in co-operation with the Calgary/ Southern Alberta Chapter 162 as well as the Edmonton/ Northern Alberta Chapter 156 of ASIS International.

REQUIRED COURSES This is a 300-hour program. Students are required to take 80 hours of core courses and 220 hours of optional courses, with at least 150 hours coming from Optional Security Management Courses. Up to 70 hours can be taken from Optional Management courses.

CORE COURSES | 80 HOURS BMC 205 Business Management | 40 BMC 172 Human Behaviour in Organizations | 40

OPTIONAL SECURITY MANAGEMENT COURSES 150 – 220 HOURS BMC 209 Crime in the Workplace | 20 BMC 332 Cybercrime Prevention | 30 BMC 200 BMC 137 BMC 194 BMC 126 BMC 188 BMC 127 BMC 250 BMC 159 BMC 236 BMC 251

Emergency Planning for Industry | 20 Fraud Prevention, Detection and Investigation | 20 Harassment Investigations | 20 Information Security Basics | 30 Managing Investigations | 30 Personnel Security | 20 Physical Security Planning | 40 Security Administration | 40 Security Law | 40 Violence in the Workplace | 15

OPTIONAL MANAGEMENT COURSES | 0 – 70 HOURS This category of options includes several management and communication related courses as well as: BMC 352 Learning Online | 10 See complete list at conted.ucalgary.ca/security

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SPANISH LANGUAGE AND CULTURE

TEACHING SECOND LANGUAGES

Currently, some 350 million people speak Spanish, making it the fourth most commonly spoken language in the world. Whether you want to learn Spanish to enhance your travel experience, for career or educational purposes, or simply because you have a passion for the language and culture, this program may be right for you.

Opportunities abound in teaching second languages. If you are teaching or want to teach second languages in Canada or abroad, these flexible certificate programs are ideal for you. These part-time programs offer an innovative curriculum delivered by university-calibre experts. Programs offered online can be taken from anywhere with a computer and reliable Internet connection.

Hours: 120 or 130 • In Class conted.ucalgary.ca/spanish

Spanish Language and Culture Certificate — Level 1 is designed for individuals with little or no background in Spanish.

You learn the foundations of the language by focusing on all four skills: reading, writing, speaking and listening. By the end of the program, you should have a solid base of oral and written skills for communicating in Spanish.

Before enrolling in the Level 1 Certificate, students must have completed SPA 101 Spanish 1 or its equivalent.

REQUIRED COURSES

The program offers two levels of certificates. The Level 1 certificate has two specializations, one in English (TESL) and one in International Languages (TIHL). The Level 2 Certificate has one general program stream. The TESL Level 1 Certificate and TSL Level 2 Certificate when combined with a TESL practicum correspond with the TESL Canada Professional Certificate requirements for Standards 1 and 2 respectively.

If you are a new or aspiring teacher looking for immediate classroom application, here or abroad, start with the Level 1 certificate. It will give you the fundamentals of teaching second languages, classroom basics and knowledge of teaching skills and systems to work in the field with confidence.

Students completing the Level 1 certificate (130 hours), who wish to gain a more in-depth understanding of language theory and expand upon practical classroom skills, can take four additional courses (120 hours) to complete the Level 2 certificate. The Level 2 Certificate recognizes a total of 250 hours of learning.

This program includes two certificate levels. Level 1 is 120 hours of instruction; Level 2 is an additional 130 hours of instruction.

LANGUAGE REQUIREMENTS

SPANISH LANGUAGE AND CULTURE CERTIFICATE — LEVEL 1 | 120 HOURS

· TIHL Specialization: English and a second language

Prerequisite: SPA 101 Spanish 1, or equivalent SPA 102 Spanish 2 | 30 SPA 103 Spanish 3 | 30 SPA 104 Spanish 4 | 30 SPA 410 Spanish Conversation 1 | 30

SPANISH LANGUAGE AND CULTURE CERTIFICATE — LEVEL 2 | 130 HOURS Prerequisite: Spanish Language and Culture Certificate—Level 1 SPA 105 Spanish 5 | 30 SPA 106 Spanish 6 | 30 SPA 107 Spanish 7 | 30 SPA 420 Spanish Conversation 2 | 30 SPA 119 Spanish—Experiential Learning Component | 10

CERTIFICATES

Spanish Language and Culture Certificate — Level 2 builds on the skills acquired in the Level 1 Certificate. You will continue to improve your grammar, build vocabulary, and further develop conversational abilities. By the end of the program, you should be able to communicate fluently at an intermediate level and have a solid understanding of cultural aspects. In addition to courses, this level includes an experiential learning component that can include activities in academic, cultural, social, or fine arts settings.

Hours: 130 or 250 • Online, In Class, Practicum conted.ucalgary.ca/tsl

· TESL Specialization: English

If your first language is not English, you must satisfy UCalgary English Language Proficiency requirements. See conted.ucalgary.ca/english

REQUIRED COURSES This program includes two 130 hour level certificates: Teaching English as a Second Language (TESL) — Level 1, Teaching International and Heritage Languages (TIHL) — Level 1 and a 250 hour Teaching Second Language — Level 2 certificate.

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TEACHING SECOND LANGUAGE — LEVEL 1 SPECIALIZATIONS: Choose one Specializing in Teaching English as a Second Language (TESL) | 130 Hours

CORE COURSES | 130 HOURS TSL 108 TSL 131 TSL 132 TSL 120

Linguistic Structures | 30 Teaching Reading, Writing and Grammar — ESL | 30 Teaching Speaking and Listening — ESL | 30 TSL Fundamentals — ESL | 40

OPTIONAL COURSE TSL 109 Teaching Practicum* — ESL | 20 *Required for TESL Canada certification

Specializing in Teaching International and Heritage Languages (TIHL) | 130 Hours

CERTIFICATES

CORE COURSES | 130 HOURS TSL 108 TSL 133 TSL 134 TSL 120

Linguistic Structures | 30 Teaching Reading, Writing and Grammar — IHL | 30 Teaching Speaking and Listening — IHL | 30 TSL Fundamentals | 40

TEACHING SECOND LANGUAGE — LEVEL 2 | 250 HOURS CORE COURSES | 190 HOURS TSL 226 TSL 225 TSL 108 TSL 224 TSL 120 TSL 223

Culture in Language Teaching | 30 Language Assessment and Materials | 30 Linguistic Structures | 30 Second Language Acquisition | 30 TSL Fundamentals | 40 TSL — Methodology | 30

TEACHING READING, WRITING AND GRAMMAR COURSES | 30 HOURS TSL 131 Teaching Reading, Writing and Grammar — ESL | 30 TSL 133 Teaching Reading, Writing and Grammar — IHL | 30

TEACHING SPEAKING AND LISTENING COURSES | 30 HOURS TSL 132 Teaching Speaking and Listening — ESL | 30 TSL 134 Teaching Speaking and Listening — IHL | 30

OPTIONAL COURSES | 0 – 50 HOURS TSL 118 Teaching Practicum — ESL* | 30 TSL 119 Teaching Practicum — ESL* | 50 *Required for TESL Canada certification

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VIDEO GAME DEVELOPMENT FOR SECONDARY SCHOOL STUDENTS Hours: 180 • In Class conted.ucalgary.ca/game

The Certificate in Video Game Development for Secondary School Students will consist of three 60-hour courses designed for youths aged 13 to 16 who are interested in learning about the design and development process of video game production.

This certificate covers both the creative and technical aspects of video game production, including principles of visual, graphic and game design, digital media tools like Photoshop, Illustrator and Flash for producing both still and animated graphics, and object-oriented programming for creating interactivity.

This certificate is designed to provide students with the essential knowledge and skills needed to plan, design, write, test, debug and share video games for the web and mobile devices, as well as to expose students to possible areas of specialization in game development careers.

This program will appeal to students who are looking for an introduction to design theory, computer programming skills, and the digital media technology needed to produce interactive video games for both web browsers and mobile devices. Skills acquired in this certificate are applicable for students going on to study digital media arts and computer science.

REQUIRED COURSES The Certificate in Video Game Development for Secondary School Students is a three- course, 180-hour program.

CORE COURSES | 180 HOURS ICT 721 ICT 722 ICT 723

Video Game Development Level 1 | 60 Video Game Development Level 2 | 60 Video Game Development Level 3 | 60

VISUAL DESIGN

Hours: 250 • In Class conted.ucalgary.ca/visualdesign If you work in a visually creative field, the Certificate in Visual Design could be an ideal addition to your resume. This flexible program can be tailored to meet your own specific needs.

Students gain a basic understanding of design principles and valuable practical knowledge.

Students can choose a general certificate program that spans many aspects of design, including interior design and decorating, photography, graphic design, fine art, and landscape design. Those looking for a more focused program can choose a specialization in Art Theory and Practice, Interior Design, or Photography.

Students must choose one of four programs: · Visual Design · Visual Design specializing in Art Theory and Practice · Visual Design specializing in Photography · Visual Design specializing in Interior Design

REQUIRED COURSES This is a 250-hour program. All students must take four core courses and 130 hours of optional courses.

CORE COURSES FOR ALL PROGRAMS | 120 HOURS ART 314 ART 321 ART 103 ART 102

Drawing 1 | 30 Colour Theory 1 | 30 Design Principles | 30 History of Design | 30

— General (Without Specialization) | 130 Hours Choose from: · Any specialization course list · Other courses

Specializing In Art Theory and Practice | 130 Hours Minimum 80 hours from: ART 323 Abstract Painting | 30 ICT 437 Adobe Illustrator | 30 ART 310 Art History and Appreciation 1 | 20 ART 301 Art History and Appreciation 2 | 20 ART 313 Basic Sculpture in Clay | 30 ART 317 ART 318 ART 109 ART 315 ART 112 ART 320 ART 325 ART 121 ART 316

Branding: What Designers Need to Know | 30 Colour Theory 2 | 30 Creative Acrylic Painting | 30 Drawing 2 | 30 Drawing and Painting from the Masters | 30 Graphic Design | 30 Making Comics: Theory and Practice | 30 Sculpting in Stone | 30 Typography | 30

Maximum 50 hours may be chosen from: · Other specializations · Other courses

CERTIFICATES

For those looking for professional development, this program is an excellent opportunity for individuals who already have some design knowledge and experience in a creative field to expand on that foundation and formalize it within a certificate framework. For those looking for personal development, this program can provide knowledge and skills that can be applied to creative interests, such as fine arts, home decorating, landscaping, or photography.

VISUAL DESIGN PROGRAMS: Choose one

Specializing In Interior Design | 130 Hours Minimum 80 hours from: INT 115 Accessorizing Interiors | 15 PHO 113 Architectural Photography | 18 INT 123 Bathroom and Kitchen Design | 20 INT 126 Classical Interior Design | 20 INT 105 Colour for Homeowners | 10 INT 124 Decorating as a Business | 30 INT 109 History of Furniture | 10 INT 127 Home Staging and Styling | 20 INT 106 Interior Design — A Career | 6 INT 128 Interior Design — Commercial | 20 INT 101 Interior Design — Residential | 20 INT 107 Interior Design — What’s Comin’ and Goin’ | 16 INT 122 Kitchen Design | 3.5 INT 114 Sketching Interiors | 20 Maximum 50 hours may be chosen from: · Other specializations · Other courses

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Specializing In Photography | 130 Hours Minimum 80 hours from:

CERTIFICATES

ICT 437 ICT 436 PHO 113 PHO 103 PHO 125 PHO 123 PHO 109 PHO 122 PHO 101 PHO 111 PHO 121

Adobe Illustrator | 30 Adobe Photoshop | 30 Architectural Photography | 18 Digital Photography — The Next Step | 15 Family Photography for New and Expectant Parents | 12 Wedding Photography 1 | 21 Landscape and Nature Photography | 21 Photography — Lighting | 12 Photography 1 — Digital | 12 Photography in the Garden | 15 Portrait Photography | 21

WORKPLACE LEARNING Hours: 140 • Online conted.ucalgary.ca/cal

The Certificate in Workplace Learning helps you develop knowledge and skills to contribute to a rapidly changing and challenging workplace. This area will interest human resource and other organizational staff who are pivotal in creating tomorrow’s dynamic learning organization.

This short-format certificate is best suited to students who already have significant experience in the field of adult learning, are looking for a way to expand their knowledge and, at the same time, formalize their

PHO 120 Real Estate Photography | 12

experience and expertise within a certificate framework.

Maximum 50 hours may be chosen from: · Other specializations · Other courses

New and aspiring professionals would be better served to take the 300-hour Certificate in Adult Learning specializing in Workplace Learning (page 1).

OTHER COURSES

Note: Before taking your first online course, you are required to take BMC 352 Learning Online (page 1).

LAN 100 Landscape Design | 20 LAN 117 Making the Most of Perennials | 10 LAN 116 Tree Care | 6

REQUIRED COURSES The Workplace Learning Certificate is a 140-hour program made up of four core courses. Before taking your first online course you are required to take BMC 352 Learning Online.

CORE COURSES | 140 HOURS ADL 127 ADL 123 ADL 107 ADL 124

The evening classes were convenient and I liked that I was able to go at my own pace — one course at a time.”

Kerri Savage, Graduate Certificate in Visual Design specializing in Interior Design

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Collaborative Learning Teams | 30 Field of Adult and Community Education | 40 Learning in the Workplace | 40 Organizational Learning | 30

Professional Designations Programs listed in this section belong to professional associations that have endorsed UCalgary Continuing Education as a provider of their courses leading to their certificates and designations.

CONFLICT RESOLUTION

conted.ucalgary.ca/conflictresolution Offered in collaboration with the Justice Institute of British Columbia – Centre for Conflict Resolution and Centre for Leadership, Continuing Education offers

You may be entitled to receive credit based on past training, such as college or university courses, up to a maximum of 50 per cent of the certificate requirements. To register for an assessment you must be enrolled as a certificate student.

ASSOCIATE CERTIFICATE IN WORKPLACE CONFLICT | 11 DAYS Learn to recognize, understand and resolve conflict more effectively, and build more productive relationships with clients and colleagues. All of the courses in this program can be applied toward the Conflict Resolution Certificate specializations in Negotiation or Mediation/Third Party Intervention.

Some courses can be applied to the Family Mediation Specialization.

Core Courses PDS 002 Foundations of Collaborative Conflict Resolution: Workplace Focus | 3 days PDS 185 Negotiation Skills Level 1 | 3 days PDS 009 Resolving Conflict on the Front Line: Demonstrating Leadership at Work | 3 days PDS 229 Conflict Dynamics in Groups | 3 days Assessment: Associate Certificate in Workplace Conflict

Negotiation | 36 days This program explores the board field of view Conflict Resolution, with an emphasis on negotiation skills. Learn concepts and skills that will improve your personal and working relationships by learning how to handle conflict more constructively.

Negotiation is a process through which people talk directly with one another to arrive at an agreement or decision. The Centre teaches an approach that seeks mutually satisfactory solutions.

Mediation/Third Party Intervention | 36 Days This program is designed for people who perform mediation and third-party intervention in their jobs and for those already in, or hoping to begin, private practice as mediators/interveners.

Students gain in depth knowledge and skills in formal and informal mediation as well as other forms of third-party intervention.

This 252-hour program is worth 18 Justice Institute credits. Upon completion of all course hours and a final assessment component, this Certificate satisfies the educational requirements for the Chartered Mediator Designation (CMed).

Family Mediation | 40 Days This program provides quality education and training in mediation within a family context that may be applied towards the minimum training requirements of Family Mediation Canada for certification as a Family Relations Mediator. This certificate is 280 hour long and includes a final assessment.

This certificate is offered jointly by the Centre for Conflict Resolution (CCR) and the Corrections and Community Justice Division (CCJD). CCR courses are delivered in classrooms at various locations in British Columbia and at UCalgary. CCJD courses are available online or by correspondence.

Learning Paths: For information and learning paths, go to conted.ucalgary.ca/conflictresolution.

ITIL V3 FOUNDATION CERTIFICATE conted.ucalgary.ca/itil

Continuing Education and Procept Associates Ltd. provide this program for professionals seeking the ITIL V3 Foundation Certificate in IT Service Management. The course uses the ITIL framework. Students write the certificate exam at the end of the course.

Course PDS 217 ITIL V3 Foundations | 3 Days

LEAN SIX SIGMA GREEN BELT CERTIFICATION conted.ucalgary.ca/leansix

Green Belts are individuals who have been trained to lead a process improvement team using the Six Sigma improvement methodology and Lean principles. Green Belts assist and support Lean Six Sigma Black Belts in improvement projects, and can lead their own improvement projects as well. This program has been designed to meet the needs of management personnel in manufacturing, engineering, maintenance, technical, quality, and other support areas.

Designations

the Certificate in Conflict Resolution with specializations in Negotiation, Mediation/ThirdParty Intervention or Family Mediation. A shorter program — the Associate Certificate in Workplace Conflict — ladders into the larger certificates. Everyone is welcome in these courses and programs. There are no entrance requirements.

CERTIFICATE IN CONFLICT RESOLUTION SPECIALIZING IN:

Explore Lean Six Sigma’s globallyrecognized methodology. Learn how to improve processes, reduce costs and cycle time, and improve overall quality.

Learn how to apply problem-solving and statistical methodologies combined with lean tools to achieve improvement goals.

Course PDS 333 Lean Six Sigma Green Belt Certification Training | 5 days Note: Course can be found online or in the course guide in the Business Process program area.

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Accrediting Associations Many of Continuing Education’s certificate programs are officially recognized by professional associations. In many cases, these organizations accept Continuing Education courses or certificate programs as credit toward their programs, or as continuing education units for designation maintenance. Following is a list of Continuing Education certificates and their accrediting associations.

For detailed information, go to conted.ucalgary.ca/designations.

Academic and Career Advising

Professional Management – General

· British Columbia Career Development Association · Career Development Association of Alberta · Canadian Counselling and Psychotherapy Association

· · · · · ·

Adult and Community Education · Institute for Performance and Learning

Adult Learning specializing in Adult and Community Education · Institute for Performance and Learning

Adult Learning specializing in Career and Academic Advising · British Columbia Career Development Association · Career Development Association of Alberta · Canadian Counselling and Psychotherapy Association

Professional Management – Professional Engineers and Geoscientists · Association of Professional Engineers and Geoscientists of Alberta

Professional Management specializing Construction Management

· Institute for Performance and Learning

· · · ·

Adult Learning specializing in Workplace Learning

Professional Management specializing in Risk Management

Adult Learning specializing in e-Learning

· Institute for Performance and Learning

Conflict Resolution Certificates (all programs) · Justice Institute of British Columbia

e-Learning · Institute for Performance and Learning

Health, Safety and Environment · Board of Canadian Registered Safety Professionals

Human Resource Management · Chartered Professionals in Human Resources of Alberta (CPHR Alberta) · Canadian Payroll Association

Interior Design · Decorators and Designers Association of Canada

ITIL V3 Foundation Certificate · Procept Associates Ltd.

Lean Six Sigma (LSS) Green Belt Certification · International Association for Six Sigma Certification

Professional Management – Economic Developers · Economic Developers Alberta

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Alberta Insurance Council Canadian Institute of Traffic and Transportation Canadian Institute of Management, Calgary Branch Association of Canadian Search Employment and Staffing Services Canadian Payroll Association Association of Administrative Assistants

· · · ·

Alberta Insurance Council Canadian Institute of Management Canadian Construction Association Canadian Institute of Quantity Surveyors Risk and Insurance Management Society, Inc. Canadian Institute of Management, Calgary Branch Alberta Insurance Council Professional Quantity Surveyors

Project Management · Project Management Institute · Project Management Institute - Southern Alberta Chapter

Public Relations Management · International Association of Business Communicators · Canadian Public Relations Society

Real Estate Development · Canadian Home Builder's Association — Calgary Region · National Association for Industrial and Office Parks

Security Management · ASIS International

Teaching English as a Second Language · TESL Canada

Workplace Learning · Institute for Performance and Learning

How to Enrol in a Certificate Program You may enrol in a certificate program at any time. If you like, you can take courses first and enrol in the certificate program later. However, as programs are subject to change, we recommend you enrol in the certificate as early as possible to lock in the requirements leading to your graduation. To enrol in a certificate program now, go to conted.ucalgary.ca/apply.

When you enrol, you will be charged a non-refundable fee of $95. Additional fees may apply for specific programs. For more details about enrolling in a certificate program visit conted.ucalgary.ca/apply.

HOW TO REGISTER IN A COURSE

PAYMENT METHODS

After reviewing certificates in this publication, go to conted.ucalgary.ca for a list of courses currently scheduled for the program of your choice. Courses for the Fall 2018 Session, as well as the 2019 Winter, Spring and Summer sessions, are open for enrolment.

Fees are to be paid in full by cheque, money order, Visa, MasterCard, or American Express. To invoice your employer, a purchase order number is required. When registering by mail or fax, please include a copy of the purchase order with your registration form, which can be found under registration information on the Info for Students page at conted.ucalgary.ca/info. Cheques and money orders are to be made payable to University of Calgary.

Registrations are accepted on a first-come, first-served basis for all Continuing Education courses. Some courses fill quickly, although in most cases, you can be added to a waiting list and contacted if a space becomes available or if there are enough students for a second class.

ONLINE

TELEPHONE

Available 24/7 conted.ucalgary.ca

8:30 am – 4:30 pm weekdays 403.220.2866 or 1.866.220.4992

IN PERSON

BY MAIL

8:30 am – 4:30 pm weekdays University of Calgary Continuing Education Energy Resources Research Building (ERRB) N140, 3512 - 33 St NW Calgary, AB

University of Calgary Continuing Education 2500 University Drive NW Calgary, AB T2N 1N4

MY CONTED STUDENT PORTAL My ContEd provides you with access to your courses and records as far back as 2003. The portal is secure. Only you can view your personal information.

If you have taken a course since 2003, you already have a UCID and can log in as an existing student to gain immediate access to your student profile. If you are a new student, you can log in as a new user to receive a temporary user name that will allow you to create a free account and access your profile.

If you experience problems logging into My ContEd, please try the Forgot Password or Forgot UCID links on the login page. For assistance, please call 403.220.2866.

MAIN CAMPUS

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speed at which technology is transforming “ The our primary industries continue[s] to accelerate.”

— Calgary Economic Development, 2017 Highlights

Looking to pivot your career and join Calgary’s tech talent?

Continuing Education is at the front line of professional development in business intelligence, analytics, computer technology and software development.

Reinvent yourself for the Big Data economy, visit conted.ucalgary.ca/tech.

Courses and certificates • • •

• • • •

Blockchain Business Analysis Business Intelligence and Analytics Computer Programming Database Administration .NET Application Development IT Fundamentals

• Front-End Web Development • Project Management • Python • Security Management • Software Development • Visual Analytics

conted.ucalgary.ca/tech 403.220.2866