UNSW Digital Society: 2021 Careers Handbook by UNSW Digital Society

2021 Careers

Handbook

Contents Addresses

Company Bios

Introduction to Degrees

Career Pathways

Preparing for Jobs

Industry Interviews

Acknowledgements

DigiSoc Address / Faculty Address

Amazon / Atlassian / IBM / Deloitte / Macquarie Group / Canva

B Commerce / B Computer Science / B Design

B Information Systems / B Media

Business Analyst / Product Designer / Product Manager

Solutions Engineer / Account Executive / Software Engineer

Technology Consultant

Job Searching / Resume / Aptitude Testing / Interviews

Emily Law / Jasen Yu

DigiSoc Address About Us

Established in 2020, UNSW Digital Society focuses on uniting students who have a strong interest in all things digital.

Our society lies in the heart of technology, business, and design. We welcome all students from different backgrounds to participate in our events and learn more about Digital Strategy, UX/UI Design, and Innovation.

President’s Address

As your co-presidents for 2021, we aim to continue the legacy of providing opportunities for students to explore digital creation and innovation. With untapped potential and lack of resources within the industry, UNSW Digital Society will capitalise on this and continue to be the bridge between the interests of students and practical industry knowledge.

Alongside this, UNSW Digital Society will continue to expand our reach by exploring more digital-related fields outside of the three main cores: Digital Strategy, UI/UX Design and Innovation. Although these are the core focuses of DigiSoc, we strive to become more accessible to students with other events targeting tech consulting, portfolio and resume review/building, design thinking and many more to come.

UNSW Digital Society also strives to provide a rich experience for internal members. Despite the circumstances of COVID-19, DigiSoc have still prepared hybrid virtual and physical events. DigiSoc offers internal members professional development via soft and hard skills that are transferrable in the workforce. On a personal level, members are also encouraged to build a strong network and share their passions with like-minded people.

Faculty Address UNSW Business School Address

UNSW Business School is one of the leading business schools in Australia and is ranked among the top 50 universities worldwide.

They place a strong emphasis on creating a career-focused education that equips students for long term success, empower them to be adaptive thinkers and encourages students to make positive impact in a fast changing world.

The Business School also provides a range of support, resources and a full suite of world-ranked programs for students to equip the next generation of business professionals with ‘career ready’ mindset and skills. From undergraduate, postgraduate and postgraduate research to AGSM MBA and the Career Accelerator programs, UNSW Business School offers students opportunities that complement education.

UNSW Arts, Design & Architecture Address

UNSW Arts, Design & Architecture (UNSW ADA) is a diverse faculty committed to seeking and solving problems through creativity, collaboration and inclusion.

UNSW ADA is six schools, six research centres, an Innovation Hub, and a network of labs and maker spaces which bring together the diverse and creative perspectives of students, staff, academics, professionals, and industry partners to improve life on earth.

We are committed to combining our knowledge, creativity, and skills to effectively communicate complex knowledge and data in clear, compelling and trusted ways. We combine our knowledge with our creativity to imagine and innovate new technological solutions that enhance our ability to connect in meaningful and ethical ways that benefit all life on earth.

Company Bios

Amazon Web Services Background In 1994, Amazon was founded in the garage of founder Jeff Bezos’ home with an initial mission to become the biggest bookstore in the world. From its roots as an online book store service, Amazon has expanded exponentially into many different industries, such as its cloud computing division Amazon Web Services (AWS) and its online streaming subsidiary Twitch. Amazon’s core mission is to be the Earth’s most customer

centric company, guided by four core principles:

> Customer obsession rather than competitor focus

> Passion for invention

> Commitment to operational excellence

> Long-term thinking Available Roles & Opportunities Amazon’s new graduate roles are typically based in technical, engineering, research, and business areas, regardless of whether you’re graduating with an undergraduate degree, Master’s degree, MBA or PhD, across Australia or New Zealand. Building the future is inspiring and fun, but it’s not easy. In these roles, you’ll challenge yourself to meet high standards, deliver constant improvement in everything you do, and embrace the high degree of change and ambiguity that comes with inventing and delivering things that were never thought possible.

This spans across Amazon’s various businesses including, AWS, Consumer, Devices, and Operations.

Examples of Technical, Engineering, and Research job categories they hire for most frequently include: Software Developmen Solutions Architectur Technical Account Managemen Professional Service Technical Trainin Data Scienc Cloud Support

Business: These roles offer undergraduate, Master’s, and MBA students the opportunity to contribute to the company’s overall growth by creating strategic project plans, working with key business groups, and using data and analytics to solve complex problems for Amazon customers.

Examples of Business job categories they hire for most frequently include:

Accounting and finance Operations management

Divisions

AWS

Consumer

Devices

Operations

Product management

Marketing and sales

Retail/Consumer leadership

Tech U Programs

Key Recruiting Timelines Graduates

March-April with any top ups around July-August Internship

AWS’s Next Gen Program looks to hire and develop the next generation of leaders for the AWS organisation.

The Next Gen Internship Program allows individuals to gain exposure to the AWS business and it’s unique Amazon culture.

Atlassian Background

Driven by the vision of changing the definition and dogmas of traditional workplaces, two UNSW students, Mike CannonBrookes and Scott Farqhaur, set off in early 2002 to build something that would go on to extend beyond all initial expectations. Drawing inspiration from the Greek titan ‘Atlas’ who dedicated his existence to assisting the world by holding up the sky, these two eager minds set out to develop a product which would disrupt the way modern teams work. Today, that dream has been transformed into a multi-billion dollar Australian technological titan that has dedicated itself to providing digital collaboration software that assists individuals and teams globally.

This core sentiment of teamwork is reflected internally, with Atlassian’s 5 unique values:

> Open company, no bullshit

> Play, as a team

> Build with heart and balance

> Dont #@!% the customer

> Be the change you seek

With over 180,000 unique customers and operations spanning across 7 countries, Atlassian has pioneered the software industry, by providing innovative platforms for teams across the world to collaborate seamlessly. Irrespective of industry or purpose, Atlassian’s solution suite, including Jira, Confluence and Trello, enable teams and organisations to effectively manage projects and realise their goals. The capabilities of Atlassian’s solutions extend across the areas of Project collaboration, IT service management and Scaled Agile methodologies. At the core of their products exists the purpose of continually improving and innovating the ability for teams to work, and allowing all teams to unleash their potential. As such, Atlassian has a vast range of notable clientele that stretch across global industries, such as Twitter, Pfizer, Yale, Samsung, Coca-Cola Amatil, and a multitude of others.

Available Roles & Opportunities Atlassian’s mission is to unleash the potential within every team. They believe that teams perform best when they are diverse and every team member feels that they belong. Within Atlassian, there are various team divisions and roles including: Product Design

Product Management

Software/Security Engineering

Tech Roles

Engineering

Product

Data Science

SRE

Security

UX Research

Content Design

Key Recruiting Timelines Graduates

Application open all year round. Internship

Applications for full-time Summer internships run from March to June each year. Roles available include Product Design, Content Design, Product Management and Software/Security Engineering.

IBM

Vision: "to be the world's most successful and important information technology company. Successful in helping out customers applying technology to solve their problems. Successful in introducing this extraordinary technology to new customers” Background IBM was founded in New York in 1911, originally named the Computing-Tabulating-Recording Company, it was later renamed International Business Machines in 1924. IBM was best known to be a computer company in the 1950s and 60s, producing and selling hardware, middleware, software and hosting services. Nowadays, IBM no longer sells computers, but have branched into becoming a leading cloud platform with services in consulting, AI and research. Some well-known inventions made by IBM include the ATM, floppy disk, hard drive and SQL programming language. Available Roles & Opportunities Graduates

IBM offers entry-level full-time roles for graduates, under the consulting division. Students with less than 2 years relevant full-time experience and in their final year are encouraged to apply. These graduate roles start in the first half of the year. Internship

All IBM internships run as full-time roles for one year.

Some roles that were offered in 2021 included:

Business Operations Intern

Business Operations and Design Intern

Project Enablement Operations Support Intern

Marketing Intern

Divisions

IBM Research

IBM iX

IBM Watson

IBM Data and AI

Deloitte Background Innovation is the oxygen that breathes life to new ideas. At Deloitte they are driven to create impact that matters at every opportunity. They are one of the largest professional services firms in the world. In their current environment to facilitate change and generate creative problem solving, a fusion of different disciplines is applied. Deloitte’s multidimensional approach enables the breadth of perspectives needed to deliver breakthrough solutions. At Deloitte, the talents of more than 310,000 professionals and their collaboration of IP and technology alliances, drive impact in today's environment.

Available Roles & Opportunities Graduate Program

Full-time roles for 3-8 weeks.

Benefit from working with industry experts on high impacts, purpose-led projects, multiple network opportunities and relevant training and feedback throughout program. Commences depending on when the application is submitted (November or January).

Divisions

Audit and Assurance

Financial Advisory

Technology Services

Internship Program

Full-time roles for 3-8 weeks.

Insider Program

Deloitte’s Insider Program is a short 3 day program with a series of workshops for students wanting to learn more about a career in the professional services firm. It is offered nationally and is currently running in a hybrid format.

Macquarie Group Background Macquarie Group Limited is a diversified multinational company offering investment banking and financial services. Formed in 1969 with only three employees, Macquarie aimed to become a leader in the investment banking sector - currently operating in over 30 markets in asset management, leasing and asset financing, retail and business banking, commodity trading and more. Available Roles & Opportunities Macquarie Group offers a wide range of career opportunities especially for internships and graduate positions. A career at Macquarie can give you the opportunity to explore diverse fields whilst developing yourself and utilising new skills. 2022 Graduate Program

12 to 24 month program with on the job training

Commences in February

Application Dates:

Open: 23 February 2021

Close: 23 March 2021 (Sydney, Melbourne and Perth) 2021 Summer Internship Program

Offered to students in their penultimate year of study

Runs for 10 to 12 weeks

November till February

Application Dates:

Open: 18 May 2021

Close: 27 July 2021 (Sydney) 2021 Winter Development Program

Three week winter program in July

For STEM students, or female penultimate students from any degree disciplines.

Application Dates:

Open: 17 February 2021

Close: 16 March 2021

Canva Background Starting out as a yearbook-design business, co-founders Cliff Obrecht, Melanie Perkins and Cameron Adams launched Canva in August 2013. Now, they lead a multinational company that guides everyday users to make design simple. Canva provokes a new, yet uncomplicated way of thinking, changing the way that we choose to create. With design tools to guide users to construct complexlooking, but effortless designs, the group has attracted over 55 million users who have collectively created more than 1 billion designs with both paid and free subscriptions. With a constantly growing team of empowering individuals who want to make a difference, DigiSoc works as a bridge to connect the limitless potential Canva has to our students here at UNSW. Available Roles & Opportunities Canva is always looking to grow their team of individuals that add value to their group.

Positions at Canva are listed on their website, but applications are also accepted through the Expression of Interest route. Graduates

Application open all year round. Internship

Applications for full-time Summer internships run from March to June each year.

Introduction to Degrees

B Commerce The Bachelor of Commerce is an undergraduate 3 year full time degree that allows for a broad range of business majors students can choose from. Within the digital space, data-focused majors include:

Business Analytics

Financial Technology (FinTech)

Business Analytics is focused on the practice

Financial Technology is a rapidly growing

of sourcing, analysing and applying data

field in finance, termed as the use of

insights using the latest tools and techniques.

technology to create, enhance as well as

With big data disrupting industries and

disrupt existing services within the

organisations, the need to skillfully apply

financial industry. UNSW’s FinTech major

data-driven decisions is increasing

is the first of its kind in Sydney and

exponentially. The skills developed in a

Australia. The skills developed in a

Business Analytics degree can develop into a

FinTech degree can develop into a career

career as a:

as a:

Business Analyst Data Analyst

Market Research Analyst Management Analyst

FinTech Strategist

Financial Analyst

Financial Product Manager

Marketing Analytics Today’s marketing manager is continually looking to better understand consumers, their purchase journeys and their experiences. Hence, with big data analytics, this can improve the effectiveness of their marketing strategy to better offer innovative and enhanced consumer experiences at a significant scale. The skills developed in a Marketing Analytics degree can develop into a career as a: Management Analyst

Market Research Analyst

Promotions Manager

B Computer Science The Bachelor of Computer Science is an undergraduate 3 year full time degree that allows for a broad range of technology majors students can choose from. Within the digital space, data-focused majors include:

Database Systems Database management systems are widely used across a vast range of organisations. This stream provides students with solid foundations of DBMS architecture along with cutting edge skills in its application in

e-Commerce, data warehousing, and data mining. The skills developed in a Database Systems degree can develop into a career

as a: Software Engineer/Developer Systems Engineer

Database Developer

This degree also focuses on representation of data and data structures in computer systems and the design of algorithms manipulated by programming languages and machine systems.

Security Engineering With the technology-driven future ahead, the importance of security engineering grows exponentially. Security engineering is broad in scope and application, and is an integral aspect of any system. This stream provides a strong baseline for security analysis and best practices, while allowing students to specialise in various areas of interest. The skills developed in a Security Engineering degree can develop into a career as a: Cybersecurity Specialist

Penetration Tester

Forensics

Artificial Intelligence AI is a rapidly emerging field, heading into a golden age. AI has applications everywhere, from driverless cars to autonomous research. This stream introduces students to AI while exposing them to the core technologies that are used in the real world. The skills developed in an Artificial Intelligence degree can develop into a career as a: AI Engineer

Machine Learning Engineer

Game Programmer/Developer

Computer Networks Computer networks are considered critical infrastructure in today’s technology-dependent world, and their importance only continues to grow. All aspects of our lives are dependent to some degree on the availability and accessibility of networks. This stream provides a solid foundation of computer networks, their architecture and management, and provides valuable experience in emerging technologies such as the Internet of Things. The skills developed in a Computer Networks degree can develop into a career as a: Network Engineer

Network Administrator

B Design The Bachelor of Design at UNSW is a 3 year degree that will provide students the knowledge skills and professional attributes to thrive in a rapidly changing design industry.

Object Design

Object design workshops help develop an understanding of how to manipulate materials to produce a range of objects. This course can help you acquire fundamental skills in ceramics, furniture and jewellery design.

The structure of the course can be split into 3 components:

----

Experience Design

----

Experience design explores the way people experience and interact with space, and how Design Studio Courses

spatial, time-based and atmospheric conditions affect the built world.

Throughout the degree, students must complete 6 core design studio classes, where students apply skills learnt in studio specialisation

Graphics Design

classes in open-ended

Graphics design offers an opportunity to

assignments.

develop critical skills for the creation of digital media through photography, illustration and typography. Design History & Theory Courses

Students must also complete 4

Interaction Design

Design History and Theory classes which provide general information

Interaction design focuses on the creation of

on art movements and styles that

cohesive user experiences. It involves the

contextualise the contemporary age

study and prototyping of interactive

of design.

experiences, beginning with web and mobile contexts.

Studio Specialisations

Textiles Design

Students are required to specialise in 2 Prescribed Studio Electives.

elements of textiles: patterns, materials and construction. It covers key processes for

They may choose from the

designing through hand and digital methods.

following:

Graphics

Textiles design introduces the foundational

3D Visualisation

Interaction

3D Visualisation Experience

Textiles

Object

3D Visualisation develops understanding with digital media through live, hands-on experience in 3D modelling and designing virtual objects and Computer Generated

Imagery (CGI).

B Information Systems The Bachelor of Information Systems is an undergraduate 3 year full time degree that allows for a broad range of technology majors students can choose from.

At the heart of the information systems is technology - what can we do with the capabilities of tech and how can we use it to shape the world around us. For those passionate about innovation, digital transformation and organisational impact, this may be the right degree for you.

Within the digital space, datafocused majors include:

INFS1603 Introduction to Business Databases This course is an introduction to creating and managing business databases. This will teach students how to capture, transmit, store, retrieve, manipulate, and display data via SQL on Oracle. The course is graded on individual assessment which is SQL weekly lab exercises due after each tutorial, a team assignment involving practical database design and implementation based on a project scenario, and a final 24 hour takehome exam requiring students to discuss and apply the concepts learnt in the course. Cybersecurity Specialist Forensics

Penetration Tester

INFS1609 Fundamentals of Business

Programming This course covers the fundamentals of programming with Java using Netbeans. Students will be introduced to data types and methods, and problem-solving thinking before tackling exercises that require the use of conditional statements, loops and arrays. Expanding on these concepts, students will also be introduced to object-oriented programming, including objects, classes, abstraction, polymorphism, inheritance and encapsulation. This course is graded on tutorial preparation involving weekly lab exercises on topics covered, participation on the student forum, two assignments, and a final exam testing understanding of core principles and technical ability. Network Engineer

Network Administrator

INFS1602 Introduction to Business Databases This course details an overview of the degree introducing students to the application of Information Systems on business and society. It covers how technologies affect the operation and management of businesses, relationships that businesses have with external entities, and products and services that businesses can offer. Some topics covered include database processing, ERP systems, and project management. The course is graded on class participation which is graded out of 10 each week, tutorial preparation, a group project involving producing a proposal & analysis document for a business, and a final take-home exam over the span of 24 hours. Software Engineer/Developer Systems Engineer

Database Developer

B Media Now more than ever, the media is being increasingly interactive with their audience, crossing paths with digital strategy and UX/UI design. It is integral for those who wish to work in this industry to be excellent communicators, where public relations (PR) and promotional skills can help manage communication between clients and organisations.

A Bachelor of Media (PR & Advertising) is offered at UNSW, where students will learn how to connect and build relationships between organisations and the public over the course of the 3 year degree (full time).

ARTS2091 Mobile Culture This course explores mobile media in modern life, where the context of media is becoming more portable and networked. With a focus on the design of mobile apps and the communications that creators use apps to produce, ARTS2091 is fit for aspiring BMedia students who wish to also enter the digital industry.

Product Designer

Content Creator

Graphic Design

ARTS3097 Current Debates in Media and Culture ARTS2095 Digital Technologies and

the Self ARTS2095 investigates how digital media and technologies shape understandings and relationships between individuals and cultures. By experimenting with different digital mediums and platforms, students will be able to consider the impact of their digital presence, data-gathering practices, design processes and business models.

Graphic Designer

Content Creator

ARTS3907 will examine and understand present-day media-related issues that hold the potential to create social and political change. Students will learn about how media technologies play a critical role in disrupting personal lives through the application of ‘live’ topics, where key concepts for students interested in the digital space include: digital media affordances, social media use and the political economy of IT industries.

Content Creation

Artist

Product Designer

Artist

Career Pathways

Business Analyst What is a Business Analyst?

A business analyst is a professional who seeks to bridge the gap between IT and business. They enable change in an organisation by defining needs, analysing business processes and recommending digital solutions that deliver value to stakeholders.

Types of Business Analysts Business Process Analyst (BPA)

The BPA specialises in human interactions and the business side of things. This role places a greater emphasis on negotiation and requires analysts to understand a large amount of information related to business objectives. They identify possible process improvements and communicate these changes both within the IT department and to relevant business stakeholders. Business Systems Analyst (BSA)

Generally the highest paying of the three roles, BSA’s have greater technical knowledge in areas such as XML and SQL to better help manage data for the organisation. They utilise existing IT systems or even develop new ones in order to help further business objectives. BSA’s usually focus on the development of IT systems to implement those changes, which is why having solid technical knowledge is critical in this role. General Business Analyst

These BA’s have a mix of both technical and business-based knowledge. They are adaptable and able to learn new domains efficiently, allowing them to be placed into challenging projects and make progress in a short amount of time. GBA’s require deep theoretical understanding of systems and can be very useful in projects with a short time frame.

Roles and Responsbilities of a Business Analyst

Understands enterprise problems and goal Analyses needs and proposes solution Gather and specify project requirements evises both short-term and long-term strategie rives chang acilitates stakeholder collaboratio ommunicates with IT departments and users bridges the gap

D D F C

→

Product Designer What is a Product Designer?

A product designer is a professional that uses different design tools to create, visualise and design solutions to solve complex problems - satisfying a user’s needs as well as the business’ goals. They develop ideas from the initial conception stage all the way through to prototyping, production, execution and testing. There are many roles that can fall under a product designer including:

Information Architect (IA)

Interaction Designer (IX)

Experience Designer (XD)

User Experience Designer (UX Designer)

User Interface Designer (UI Designer)

Roles and Responsbilities of a Product Designer Integrating the business’ goals into design and product creations Understanding the objectives and constraints of their clients and stakeholders Conducting product research and analysis with different methods E.g., Nielsen's Heuristics and, User Journeys. Concept creation including prototypes and high fidelity designs. Preparing sketches, diagrams, presentations and models to illustrate concepts.

Product Manager What is a Product Manager?

A product manager is an individual who identifies unsatisfied customer needs in order to deliver a product that fulfills larger business objectives. They effectively define the vision for the product and act as a conduit to assemble a team to transform that vision into a reality. The role of product management lies at the intersection of technology, business and customer experience, combining skills from all three areas.

Roles and Responsibilities of a Product Manager

At the heart of a PM’s role, is the key responsibility of enabling the successful design of a high quality product, by overseeing the vision, strategy and execution of the digital product. This means they will have to align and work alongside different business stakeholders including UX/UI, marketing, content management, brand and developers to name a few.

What a product manager does will vary throughout the course of the project, but their product management lifecycle will typically resemble:

> Vision Development

> Customer Understanding

> Strategy Development

> Product Development

> Marketing and Sales

> Metrics Tracking

Solutions Engineer What is a Solutions Engineer?

A Solutions Engineer provides solutions to customers’ network problems. Their job is to develop these solutions by drawing upon a customer’s needs and utilising the software development lifecycle. Solutions engineers work on many aspects of projects, including safety, functionality and design. Furthermore, they research and use hardware and software in the field to identify and find the most cost-effective solutions.

Qualifications of a Solutions Engineer

Requires at least a Bachelor’s degree in Computer Science, Software Engineering or other related engineering fields. Prior experience in information technology is preferred, however is not necessary. Professional certifications are highly regarded.

Responsibilities of a Solutions Enginee Work closely with information technology professionals within the company to ensure that hardware is available for projects and is working suitably for the intended purpose Elicit information from customers to identify their requirements for a project Provide detailed specifications for proposed solutions including with projected time and scope Assist with other internal departments in creating practical demonstrations of proposed solutions and presenting them to the team.

Account Executive What is an Account Executive?

Account executives are sales-based professionals who create tailored solutions to sell their services to their clients. These professionals are responsible for maintaining and also expanding their customer base.

As an account executive, there are opportunities to work in areas such as IT, advertising, property and travel. This role is fit for students who wish to enter the digital industry to construct innovative strategies and solutions that can be sold to customers in a sales manner. Account executives will need good research skills and product knowledge to create suitable solutions, as well as strong interpersonal, written and verbal communication skills to engage appropriately and convincingly with clients.

Roles and Responsibilites of an Account Executiv Creating detailed business plans to identify client need Conducting research to provide the best solution as to why their products and services differ from competitor Pitching products and services to clients and proposing effective solution Acquiring and retaining clients’ sales with innovative solutions.

How do I become an Account Executive?

Students interested in becoming an Account Executive often complete a Bachelor’s degree in Advertising, Accounting, Marketing or Commerce. However, it is common for students to start as a Sales Development Representative in an entry role before moving onto becoming an Account Executive. Experience that may enhance qualifications and skills for this position include management experience, sales experience and experience in data organisation.

Software Engineer What is a Software Engineer?

From network control systems to manufacturing processes, industries in the 21st century rely heavily on software for their many functions. The application and development of these solutions are handled primarily by Software Engineers. Software Engineers tend to focus on the entire software development process, working closely with the business needs of their respective employers. Their role generally consists of analysing, evaluating and implementing new systems.

How do I become a Software Engineer?

To become a software engineer, employers focus on job-related technical skills and interpersonal traits over qualifications. Due to the focus on job-related technical skills, applicants are required to know high-level coding languages (C++, Python etc) and have hands-on experience. Technical experiences can be attained through internships, freelance work and hobby projects.

To fulfil software engineer roles, candidates do not require a relevant degree, nonetheless, the following degrees are looked on favourably:

> Computer Science

> Software Engineering

> Information Technology

> Electronics

> Mathematics

Roles and Responsibilities of a Solution Engineer

A Software Engineer’s roles will vary from company to company, but they are dominantly involved within the implementation stage of the software development life cycle. However, software engineers are often involved at every stage - analysing needs, designing solutions, developing software, testing and maintaining end products.

Some typical responsibilities and tasks that a software engineer carries out includes:

> Design and development of

applications

> System maintenance

> Rigorous testing

> Automating and pipelining workflows

> Analysing and improving existing

codebases

> Maintaining thorough system

documentation

> Effective communication with various

stakeholders

Technology Consultant What is a Technology Consultant?

Technology consulting is a broad field that seeks to transform the way clients use technology in order to improve their business. The role broadly covers the design and development, implementation, or management of new technology. Once the client or business has identified what improvements or changes are required, Technology Consultants advise the client of the established scope, time and cost of the project. Technology Consultants will then adjust or change business processes and systems, such as launching a new product range or discontinuing unprofitable parts of the business, all of which is properly documented. Leveraging the broad technology ecosystem, some of the technologies Technology Consultants work with include:

A cloud-based, scalable customer relationship management platform which with assisting with marketing, sales, and customer service, with analytics displayed in an intuitive, mobile-ready dashboard

A cloud-based software vendor that specialises in human capital management and financial management application Incorporates big data analytics and machine learnin Manages the entire recruitmenting lifecycle

Stands for Systems Applications and Products in Data Processing - a type of system used in ERP (Enterprise Resource Planning) softwar Centralises information within the system to provide information in real time and remove duplication, discontinuity, and redundancy.

Involves working with the cloud - including infrastructure, app modernisation, data management, analytics, AI/ML, and security purposes.

Roles and Responsibilities of a Technology Consultant

Some ways tech consultants may help clients include:

> Managing complex technology

transformations

> Selecting outsourced IT suppliers and

software vendors

> Providing Ccustom software development

> Defining a client’s IT strategy and

enterprise architecture

> Improving the effectiveness of current

technology and use of information

Diving into Portfolios! Getting Started on your Design Portfolio No matter what kind of designer you are - a UX/UI designer, a graphics designer or fashion designer - a Design Portfolio is a must for showcasing your work and process! It’s often a daunting task to comb through all your past works to find work that you’re happy enough with to share to the world, so hopefully this guide will provide some helpful advice on how to go about it.

What should I include?

Your design portfolio can include work from a range of areas Uni projects Personal projects Professional projects Case competitions/Hackathon And more!

It’s great to incorporate work from a range of areas, but it’s perfectly fine if you only have uni projects or personal projects! Your portfolio is a work in progress, and it will evolve as you grow as a designer.

Where can I find examples of other designer’s portfolios? How can I get feedback on my portfolio?

You can check out other portfolios through Behance, Dribbble and on Adobe Portfolio. Many designers may also have their projects linked on their social media accounts like Instagram or LinkedIn.

Should I put my portfolio on a website or convert to a PDF?

A PDF Portfolio and Website both have their advantages. Many of the designers prefer to have their portfolio on a website in case they need to update it frequently and make small changes. Websites also offer more opportunities to engage your audience - such as animated text, videos and slideshows.

If you already have an Adobe Creative Cloud license (which you can get for 90% off for your first year of use), Adobe Portfolio is a free and easy platform to host a portfolio on.

Otherwise, check out the following:

Tips for portfolio Don’t be afraid to ask mentors for feedbac Consider your designer identity: what colours or moods do you want to evoke Be descriptive: what was the problem? what processes did you adopt? what was the outcome and what were your thoughts?

Preparing for Jobs

Job Searching Searching for job experience is hard, especially with such a large variety of job portals and resources available. Here are some key resources below that will help you with your job searching process!

GradConnection was created in 2008 UNSWConnect is a new online platform for

when three young graduates experienced

all UNSW students where you can search

first hand just how hard it was to find a

for jobs, register for 1:1 career

good platform linking students and

consultations, employer presentations,

graduates to employment opportunities.

industry events and more!

This Job Portal primarily focuses on graduate and internship opportunities for

With it’s recently updated platform, job

university students.

searching is a lot more similar to UNSWConnect with a much more modern and simple user experience.

One of the key benefits of job searching using the UNSWConnect platform is a large majority of these jobs are tailored for

Launched in 2003, LinkedIn is the world’s

university students with varying levels of

largest professional network on the

professional expertise so if you’re looking

internet. You can use LinkedIn to find the

for that first step into your professional

right job or internship, connect and

career, UNSWConnect is highly

strengthen professional relationships and

recommended!

learn the skills you need to succeed in your career.

Resume A resume is needed for almost any job application. A resume can sometimes also be called a CV or a curriculum vitae, which aims to showcase your work experience, education, skills and achievements. Look to keep it simple and to the point, within the range of one to two pages long.

Key Components

Full name

Phone Number, email address, other contact information Career Objective or Summary This aims to act as a short pitch for yourself which can quickly outline how you stand out and key competencies or achievements. Recruiters spend on average of 7 seconds reviewing resumes so a quick pitch helps set you apart! Education List your latest education experience first, and include information such as your Undergraduate Degree, when you started and finished as well as the qualifications you received. Work Experience List your most recent jobs first and work backwards outlining dates and length of your role. Under each job, use bullet points to highlight key achievements or your responsibilities. Projects This can include university projects you have undertaken within your academic courses or even case competitions and cracks. Extracurricular Activities Experience such as university club involvement.

Resume Checker is an online tool UNSW students can use anytime, accessing tailored feedback to their resume instantly and learning how to improve it.

Aptitude Testing Due to the large volume of applicants and increasing competition within the job market, organisations have had to develop cost effective ways to screen potential employees. They developed the psychometric test; an effective online method that allows the company to measure the suitability of a candidate based on their intellectual and personality traits that best aligns with the values and requirements of the business. These tests are usually broken up into two parts:

Assessment of Abilities This stage is usually to gauge your problem-solving skills within a short timeframe to see how you work under pressure. These are usually broken up into multiple-choice questions of Numerical Reasoning (problem solving with numbers) and Verbal Reasoning (written problem solving).

Tips to prepare for your Ability Assessment Complete practice tests online Find a quiet place without distraction to complete the assessment Have a pen and paper handy with you and a calculator if permitted Read instructions carefully and attempt as many questions as possible Skip a question if you find yourself spending too much time on one, come back to it if you have time at the end.

Personality Profiling This stage is used to understand your behaviour style, interests, and motivations to see if they align with the organisations values to see if you will be a good fit within their working culture. The style can vary from multiple choice, true or false or a sliding scale to answer these questions to create a personality profile for the organisation to see how you work under pressure, approach problems and deal with conflict.

Tips to prepare for your Personality Profile Assessment Read up on the values and mission on the company website Try not to over-think your answers and answer truthfully Go into the test with a clear mind and attempt all questions.

Assessment Centres

Assessment centres are an opportunity for businesses to see how you function within a group setting, acting as a simulation to what work at the organisation might be like. You could be tested through numerous activities such as group tasks, exercises, solving case studies and presentations to see if you would be a good fit for the company.

You will be assessed on numerous criteria such as presentability, communication, teamwork, problem solving, your ability to influence decisions and how you respond to others, this allows recruiters to see how you might operate within the job itself.

During these assessment centres you will learn more about the company, be exposed to numerous managers and current employees which will allow you to determine if the organisation is a good fit for you. Try and remember that you are being assessed on how well you work with others to achieve an objective, use this time to learn more about the organisation and what it might be like working in this role!

Tips to prepare for your Assessment Centre Practice case studies online and brush up on your interview skills with basic behavioural and situational questions Research and read up on relevant news happening within the industry/sector you are applying for Remember to look presentable, be on 10-15 minutes early for the assessment centre and smile It is important to understand that you are not being assessed compared to others, try not to be dominating during your tasks and keep an open mind Try to use inclusive and positive language, eg. If someone is quiet, try and include them in the conversation Prepare some insightful and useful questions for recruiters and managers when you have a break, eg. “What is it like working at xyz company? Most importantly, remember to take a breath and relax, you want to be able to show your best self during this short time, be flexible and open to change. Good luck!

Interviews Congrats! You’ve landed a job interview. What now?

Interviewing is an opportunity for both your potential employer and you to decide if your skills and character align with the firm's needs and cultures. It’s an opportunity to showcase yourself outside of your resume and stand out.

Interview questions will mainly revolve around the following: Behavioural/Technical

Some common questions:

Could you introduce yourself?

Why this company?

What are your strengths and

What trends do you think this

weaknessess and how have you

industry/company will face in

improved in these areas?

the future?

What excites you about this team?

Name a time you faced a challenge

(or team-specific questions)

and how you’ve dealt with it?

Situation

Describe the context within which you performed a job or faced a challenge at work.

Task

Describe your responsibility in that situation.

STAR  Technique

Action

Describe how you completed the task or

endeavoured to meet the challenge.

Response

Finally, explain the outcomes or results generated by the action taken. It may be helpful to emphasise what you accomplished here as well.

Testimonials

Emily’s Background

Vice President Projects (DigiSoc)  B Commerce/Information Systems

Career Timelin Started in fast food at KF Worked at a call centr A small fellowship/internship with Yellow Box (UNSW-founded business where they supply smart locks for lockers) Product design intern at Macquarie over the summer of 2020-2021 and then Part time as a product design associate within the digital transformation and data division.

E: The division is within corporate operations - kind of like Macquarie's internal digital consultancies where we work with other divisions to help them come up with better solutions. Within my division there are 3 disciplines: data analytics, failure demand and experience design. I’m in the experience design team and there's only 5 of us right now What made you pick Macquarie?  What stood out to you? E: To be honest, I think the part about Macquarie that stood out to me was not the company itself but more what everyone was saying about the company. People I know have said Macquarie is really good for the culture and I've seen that especially after working there now. I definitely think what stands out about the company is the people you work with. Other things like good pay, and that it's a big company, which has a structured internship program compared to smaller companies were reasons I chose Macquarie.

What specifically was it

about the culture you liked? E: I like how they give you a lot of trust and try to challenge you in the best way possible. My division is pretty small, and the people I work with, especially my manager, are always encouraging me to do things that take me out of my comfort zone, and also check up on me. Working part-time, I was stressed as I was taking on a whole project by myself, but I had a mentor who helped me, which was good. What were your responsibilities

as an intern vs now? E: As a product design intern, I was doing introductory work/projects for small features to be released in current systems, e.g. payslips - a subsection of a product. Now, as a product design associate, I have my own projects overseeing actual products as a semi-lead. 35

Do you know what part of

your resume stood out to the

recruiters in particular?

What was the application

process like? E: I tried to apply a bit earlier around June last year because I learned from the other firms that if you apply later it’s just a bit harder to get in.

I submitted a cover letter, which was compulsory and a CV.

E: On my resume, I had a subsection called ‘Side Projects’ with a very brief description about what the side project was, what my role was and the tools I used. Subsection

About a month later I got a psychometric test. To be honest, the psychometric test is quite challenging, but I don’t think it’s a barrier for you if you're not particularly great at them.

Side Projects

Project 1 Name Description + rol Tools + how you used them Project 2 Name Description + rol Tools + how you used them

I got a phone interview a week later.

Then a month after the phone interview, they called me letting me know I had another interview next week (the first round interview).

They called me the day after that interview letting me know I had an interview the next following week as well.

So essentially it was two interviews with the division people, two interviewers per interview, but each division does their own versions of interview structure, so I can't speak for other divisions.

They were really interested in this part, because I've never had product design or UX design experience in a professional setting, and the only experience I did have was when I was doing my information systems assignments. So I think maybe having put those projects on there would have been a good thing to see.

Do you have a preferred structure

for the introduction question? E: Having interviewed so many people for DigiSoc, I definitely think your intro is something that actually could make or break your interview.

For me, I do have this set intro that I would use and it's usually: Hi, my name is [name], I’m studying [degree] at UNSW. I have a passion in [e.g. digital projects and making experiences better], and that’s why I applied for this role.

Em’s tips for the application process Reach out to industry professionals no matter the company.

Before I applied to Macquarie, I reached out to a product or UX designer who actually is in my team now. I was unsure of what a UX designer did at Macquarie and if I was going to apply for something I at least wanted to know the specifics of what they do and if there was anything special about what Macquarie did with the UX as opposed to the industry standard. After my conversation with her, I asked her tips for applying because she was also an intern at the time. She gave me tips from my cover letter, which was to sound as genuine as possible, and she said that she would pass my name on to HR after that interview.

Don’t be afraid to use bold answers.

Depending on the tone of my interviewer, what I tried to do in a lot of my interviews was trying to be quite conversational. I think one thing that made me stand out in the first interview with my manager was that I was able to incorporate a bit of humor into my interview, but also that he was able to kind of follow up questions. I feel like a lot of people treat interviews quite seriously, and maybe you should, but you should also remember like that person is also trying to convince you to work there as well.

Jasen’s Background

Projects Director (DigiSoc)  B Commerce/Information Systems

Deloitte Outlin MCDE Tea Commerce and Digital Experienc Front End Mobile Solution Web apps, Mobile apps, et Front end interfac BA Gathering requirements for solution Mapping ou Customer researc Communicating that to manager and team

J: I was a Business Analyst Vacationer, in the Commerce and Digital experience team at Deloitte. While there, the projects I was involved in mainly revolved around creating front end mobile solutions for web and mobile apps. My responsibilities included gathering customer and general user research requirements for solutions, mapping out these solutions and communicating these to the manager in charge and the team. Can you comment on the social

aspect at Deloitte? J: In terms of the social aspect at Deloitte, you’re not required to work the entire time, in that there were many opportunities to interact with other vacationers and interns as well. There are also initiatives and programs to encourage vacationers to get together each week. Opportunities like the provided buddy program, where you’re able to be paired with a graduate to help you, were great for a great way for me to socialise and build a network within Deloitte.

General intern/vacationer life? J: Since there were no set timetables at Deloitte Digital, I felt there was a good degree of flexibility. As a vacationer, I had the choice to go to WFH or go to the office. For me, I chose to go into the office to maximise my experience as a vacationer. You’re able to go to other floors and experience and interact any time during the day because of how flexible our days are.

Day-to-da No set schedul Talk to manager at the start of the da Up to you to prioritis User researc Jira tasks

Other responsibilities that would follow would include: business process mapping, requirement gathering for meetings where we would be encouraged to sit in with clients and managers.

How did your degree lead to getting your role at Deloitte J: Majoring in Information Systems definitely came in handy for the technical aspects of my role. For example, principles like the agile methodology taught in INFS2603 allowed me to learn how to break down user requirements and needs, and create products that satisfied user requirements. There were also prototyping courses which were important in understanding how to draft up user flows in a customer-centric view. Courses like this allowed me to further solidify knowledge.

However, I believe that university may not always be relevant, so some extra-curricular activities, such as consulting societies or case competitions, that I was previously and currently involved in, were also valuable to achieving my role.

What skills did you attain as a business analyst intern, and how have you been able to transfer these skills to other projects? E: I think studying information systems at uni really gave me a textbook understanding of the industry and the theoretical roles. In INFS3605 I had the chance to adopt an agile mentality but it was hard to implement in uni, where there were no constraints of different members and availability that made it difficult to emulate valuable agile practices. Being a part of my team at Deloitte allowed me to explore how a multidisciplinary team works in a real agile environment and adopt the mentality as a whole experience.

What traits do you think helped you and could help others stand out from the crowd when applying for Deloitte?

I think one skill that helped me to stand out was my awareness of current digital trends and technology. J: My interest and understanding of the digital industry helped me, since many of the interview questions were relevant to the current trends. Having an understanding of the fast-paced nature of industry trends and their trajectory shows that you’re aware of the industry you’re operating in Agile processe Different processes that are

require Generic skills Communicatio Stakeholder requirement Analytical skill se Structure thinkin Desire to learn on the spot Ability to learn as fast as you can

Ultimately, Deloitte wants to

encourage you to be a part of the project, rather than being part of the program. It’s more rewarding and challenges you to adapt, thereby providing a better experience for you.

Jasen’s tips for the application process Prepare for the Assessment Centres!

One of the most challenging stages of the recruitment process was most likely the assessment centre. This is the stage where recruiters provide a case study as a group activity to show how well you work in a team setting.

Recruiters want to see and understand how you think critically and problem solve and so preparation is key for this stage. The assessment centre is highly competitive and it’s the stage where a majority of candidates fail.

Interview as a person, not as a robot.

Once you pass [the AC], you will be invited to an interview for suitability, where you have the opportunity to focus on the value you can provide and relate it back to your own vision, purpose and values.

My tip for this stage is not to focus on ensuring your answer is correct, but to the best of your ability in terms of justifications. Again, recruiters also want to see your ability to work in a team environment and how you’re able to add to the team.

Team Acknowledgements

Content created by the DigiSoc Careers Team:

Victoria Tsui

Alison Zhong

Ben Cai

Justin Wen

Serena Hua

Sylvia Lim

Mahima Kancharla

Lawrence Leung

With thanks to the Publications and Digital Teams.

Acknowledgements Thank you to all our sponsors and partners who have supported us this year, and made the 2021 Careers Guide Possible.

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