UNSW BSOC Careers Guide 2013 by UNSW Business Society

CONTENTS

Editorial Address Careers Team Address

3 4

MAJORS Accounting Business Information Technology Economics Finance Management Marketing

5 25 29 35 51 59

GUIDES Business Etiquette and Networking Guide Assessment Centre Interview Application Guide Resume Writing Guide Get that Internship (or Grad Job)

70 72 74 76 80

This BSOC publication is proudly sponsored by Arc. Printed by Print2Day

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

EDITORIAL ADDRESS CAREERS TEAM AND CONTRIBUTORS CAREERS DIRECTORS: Cherry Ye (Vice President - External) Kendy Ding Lindsay Lin Jeremy Yam LAYOUT/ DESIGN / COMPILATION: Maggie Zhang (Vice President - Internal) Hannah Phua (Publications Director) Rebecca Lin (Publications Director) CONTRIBUTORS: John Daniel Paterno (Cover consultant). We would like to take this opportunity to thank all contributors for their hardwork and input into this publication. All information was correct at the time of printing : March 15th, 2013. Follow us: w: http://www.unswbsoc.com

Congratulations! You have picked up the 2013 edition of UNSW Business Society’s CAREERS GUIDE. This is our annual publication which specifically pinpoints the different career pathways your wonderful business degree accomodates. Our primary goal is to help students - like yourselves, make informed decisions in your subject choices which will inevitably support your future career endeavours. The 2013 CAREERS GUIDE covers the diferent business majors offered by the Australian School of Business including insightful testimonials of internships and work placements written by our past and current students. We have selected some of UNSW’s finest to shed some light on their own experiences. Additionally, we have a few comprehensive guides to assist you in the recruitment process to maximise the success of the job application. Finally, the CAREERS GUIDE features employment updates for students from our sponsors - including internship and graduate employment opportunities. Without further adieu, we present to you this archive of advice compiled with love and passion for what we do. We wish you the best of luck in pursuing your career aspirations and hope that you find this guide incredibly helpful and inspiring!

f: http://www.facebook.com/unswbsoc http://www.facebook.com/groups/unswbsoc e: careers@unswbsoc.com publications@unswbsoc.com

Publication Directors Rebecca Lin Hannah Phua

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

FROM THE CAREERS TEAM Whether you are in your first year of university, or nearing your time to graduate and move onto the next phase of your life, we hope this guide will be of value to you. The aim of this comprehensive guide is twofold. Firstly, we have included tips on selecting the right majors and electives for specific career pathway as well as articles from students already active in the workplace in roles under each Business major area in order to assist you in making intelligent and informed decisions on the desired career pathway you wish to pursue upon graduation with a Business degree. Secondly, the inclusion of the guides on how to ace the recruitment process itself ranging from networking skills, resume writing tips to tackling group assessment centres is aimed at assisting you in landing a job in your chosen career pathway. The UNSW Business Society has gone through a rapid period expansion in recent years, increasing the focus on the professional development of our student members, alongside the personal development and social aspect of university life. We offer a number of different opportunities to assist you to achieve your career goals and ultimately, success including sponsor networking events, careers fairs and mentoring programs. Be sure to attend the Careers Fair early in Semester 1 to speak with HR representatives of all our sponsor firms including Macquarie Bank, Deloitte and CBA to find out information about all the internship and graduate opportunities available throughout the year. Students that wish to gain wisdom and advice on possible business career pathways and get an in-depth understanding of the work environment from an experienced business professional should most definitely apply for the ASB Mentoring Program held in April or the Business Buzz in September. We wish you all the best in your journey to reach your career objectives and ambitions.

The BSOC Careers Team

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

CAREERS GUIDE: MAJORS

ACCOUNTING Accounting is currently the most popular major studied in the ASB and at times we are often left wondering why this is the case. UNSW students with a major in accounting are highly sought after in a dynamic industry that is considered â&#x20AC;&#x2DC;the language of business.â&#x20AC;&#x2122; Financial statement literacy is the lifeblood of any organisation and a vital skill to any area in business. Hence, students undertaking an accounting major will have highly versatile and transferrable skills.

WHAT IS ACCOUNTING?

Accounting can be defined as the recording and reporting of the financial transactions of a business. It represents the vital link between front-office revenue and upper management decision-making. It is no wonder that the majority of people in upper management have accounting backgrounds. The fact is, every business needs accountants and the array of opportunities in firms from banking to retail and technology industries mean that challenging and rewarding careers are waiting for you. While it would be going too far to claim that the accounting industry is recession-proof, accounting is a relatively stable profession in an increasingly volatile economic climate.

The accounting departments of companies are all tailored to the unique requirements of every business. Typically, these departments will be responsible for internal and external reporting; their roles will often intersect with other divisions of the business. This may be HR, supply chain management, finance and marketing. Roles and responsibilities will vary greatly from business to business so it is imperative for aspiring employees to research the job they are applying for to ensure that it meets their expectations and tailor their application accordingly. Fortunately, meet and greets with firms and employer presentations are held frequently over the academic calendar. Students with an interest in accounting should regularly check the BSOC page on Facebook and the UNSW careers website for updates on these events. Employer presentations are far more than just networking events. They allow a firm to inform you on the scope of their operations, roles available for students and what they are looking for in applicants. You will have a significant advantage over other applicants if you have attended these events, repeating information you learnt at these events in your application form shows a genuine interest in the company.

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

CAREERS GUIDE: ACCOUNTING

CORE COURSES • ACCT1501 Accounting & Financial Management 1A (6 UOC) • ACCT1511 Accounting & Financial Management 1B (6 UOC) • ACCT2522 Management Accounting (6 UOC) • ACCT2542 Corporate Financial Reporting (6 UOC) • ACCT3563 Issues in Financial Reporting (6 UOC) It is highly recommended that you complete these first five subjects as early as possible if decide to you have decided to pursue an Accounting major. They will open up more options for you to complete your electives as some electives are only offered once a year! (As opposed to every semester).

UNITS OF STUDY

A major in Accounting consists of 48 UOC (8 courses). Five (5) of these courses are specified (core courses); the other three (3) are electives that are chosen from the Elective Courses list below. This is regardless of whether you are doing a single major or taking Accounting as a second major.

Also remember to check when the courses are available. With the exception of ACCT1501 and ACCT1511, all accounting courses are offered alternatively (e.g. ACCT2522 in semester 1 only, and ACCT 2542 in semester 2 only). You must complete one course after another because of the prerequisites – if you miss out – you will have to wait another year for when it is next offered, and you might not be able to fit in all the electives before you expected graduation date! ELECTIVE COURSES • ACCT3583 Management Accounting 2 (6 UOC) • ACCT3585 E-Business: Strategy & Process (6 UOC) • ACCT3601 Global Financial Reporting &Analysis (6 UOC) • ACCT3610 Financial Statement Analysis (6 UOC) • ACCT3708 Auditing & Assurance Services (6 UOC) • FINS3626 Int’l Corporate Governance (6 UOC) • LEGT2741 LEGT2741 Business Entities (6 UOC) Note: students majoring in both Accounting and Finance may count FINS3626 towards the Accounting and the Finance Major. Accounting graduate jobs can be split between two main areas: commercial accounting and professional services. MANAGEMENT ACCOUNTING Management accounting is where you work in a company as an accountant, providing accounting services only to that particular company. Often a graduate position will involve 6-month rotation between divisions and can provide interstate or overseas travel opportunities in the form of training. One of the frequent criticisms of management accounting is the limited opportunity for a promotion given the small number of people in the accounting departments of the organisation; this leads many to join professional accounting firms instead.

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

CAREERS GUIDE: ACCOUNTING CAREER PATHS PROFESSIONAL ACCOUNTING Professional accounting firms provide external accounting and advisory services to commercial firms, usually auditing (the sign-off of financial statements), and tax advisory services as well as insolvency advisory, forensic accounting and general business consulting. Accounting professional services firms consist of the Big 4 accounting firms (PwC, EY, KPMG and Deloitte), mid-tier firms and small accounting firms. Within their service lines, these firms are often split into the industry of clients they service. This structure gives graduates the opportunity to gain exposure to the different ways clients to business within an industry. Furthermore the large number of employees in a pyramid structure facilitates organised systems of promotion on the grounds of merit and experience.

CAREER PROSPECTS

PROFESSIONAL RECOGNITION: ICAA Why obtain it? – The Institute of Chartered Accountants in Australia (ICAA) is the professional accounting body representing Chartered Accountants in Australia, with 50,000 members and 12,000 students. Chartered Accountants are also recognised around the world. ICAA is also Australia’s founding member of the Global Accounting Alliance, an international body that represents over 700,000 Chartered and Certified Public Accountants, globally. According to a Michael Page Salary Survey for 2007/8, global competition for accounting talent is intensifying. Australian professionals are being targeted by institutions in the UK and the Asia Pacific, especially Chartered Accountants with 3-5 years experience. Furthermore, to be eligible for a career in a professional services firm (such as the Big4), most service require a student to be CA eligible. These service lines include Assurance and Advisory, Tax Services and Corporate Restructure Group. Refer to prerequisites below.

How to obtain it? – To become a Chartered Accountant, a candidate must satisfy the following requirements: o Complete the Chartered Accountants Program o Possess a bachelor’s degree from an accredited institution with passes in subjects covering the core knowledge areas required by ICAA o Have three years of mentored work experience Prerequisites – To become a Chartered Accountant, a candidate must study the core Commerce prerequisites, as well as the following courses at UNSW: o ACCT1501 Accounting & Financial Management 1A (6 UOC) o ACCT1511 Accounting & Financial Management 1B (6 UOC) o ACCT2522 Management Accounting (6 UOC) o ACCT2542 Corporate Financial Reporting (6 UOC) o ACCT3563 Issues in Financial Reporting (6 UOC) o ACCT3708 Auditing & Assurance Services (6 UOC) o FINS1613 Business Finance (6UOC) o LEGT1710 Business and the Law (6UOC) o LEGT2741 Business Entities (6UOC) o LEGT2751 Business Taxation (6UOC)

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

CAREERS GUIDE: ACCOUNTING CAREER PATHS

How to obtain it? – To become a CPA member, a candidate must satisfy the following requirements: o Possess a bachelor’s degree or a postgraduate award recognised by CPA Australia o Complete CPA Australia’s professional level examinations o Have three years (36 months) of supervised, professional work experience Prerequisites – To become a Chartered Accountant, a candidate must study the core Commerce prerequisites, as well as the following courses at UNSW: oI NFS1602 Information Systems in Business o ACCT1501 Accounting & Financial Management 1A (6 UOC) o ACCT1511 Accounting & Financial Management 1B (6 UOC) o ACCT2522 Management Accounting (6 UOC) o ACCT2542 Corporate Financial Reporting (6 UOC) o ACCT3563 Issues in Financial Reporting (6 UOC) o ACCT3708 Auditing & Assurance Services (6 UOC) o FINS1613 Business Finance (6UOC) o LEGT1710 Business and the Law (6UOC) o LEGT2741 Business Entities (6UOC) o LEGT2751 Business Taxation (6UOC)

CAREER PROSPECTS

PROFESSIONAL RECOGNITION: CPA Why obtain it? – CPA Australia is one of the world’s largest accounting bodies with more than 139,000 finance, accounting and business professional members across the globe. CPA is widely recognised by employers and members. It provides members with an internationally recognised postgraduate qualification as well as the opportunity to complete specialist training and continuing professional development.

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

Amanda Bott Consulting One of the most exciting prospects for me was to be a part of Deloitte’s culture. It’s one of the reasons that I’ve heard many prospective graduates cite when speaking about what is important to them. For the past seven months Deloitte has delivered. However, I didn’t expect that some of the most rewarding experiences have come from the clients that I’ve worked with.

For the past seven months Deloitte has delivered... I didn’t expect that some of the most rewarding experiences would come from the clients that I’ve worked with

For most of my graduate career, I have worked on a large scale finance transformation at a diverse construction, development and investment company. While playing a part in program management has been challenging at times, the support of great clients and the Deloitte team has enabled me to ‘embrace the deep end’ and continue to shape my role. I’ve seen the ‘empower and trust’ signal in action throughout this major project. I’ve been given the chance to take on challenging work and directly support senior client management, which is not a typical graduate role. However, it is the flexibility and support of the Deloitte leaders who manage delivery while also giving the team personal opportunities to grow. I have found that the most unexpected professional opportunity has come from working with a predominantly female, senior leadership team. Not only are these women talented and extremely accomplished, they have also made the time to develop meaningful relationships with the team members, including myself, which has been very inspirational. The culture and initiatives like Inspiring Women and The Deloitte Foundation make Deloitte an exceptional place to work, but I have discovered that working with our clients from day to day can be the source of some of the most rewarding experiences.

This publication contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities (collectively the “Deloitte Network”) is, by means of this publication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte Network shall be responsible for any loss whatsoever sustained by any person who relies on this publication. About Deloitte Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/au/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms. Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 150 countries, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloitte has in the region of 200,000 professionals, all committed to becoming the standard of excellence. About Deloitte Australia In Australia, the member firm is the Australian partnership of Deloitte Touche Tohmatsu. As one of Australia’s leading professional services firms, Deloitte Touche Tohmatsu and its affiliates provide audit, tax, consulting, and financial advisory services through approximately 6,000 people across the country. Focused on the creation of value and growth, and known as an employer of choice for innovative human resources programs, we are dedicated to helping our clients and our people excel. For more information, please visit Deloitte’s web site at www.deloitte.com.au.

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4th Year Commerce (Finance & Accounting) Position: Financial Auditor Division: Financial Audit Branch Firm: Audit Office of NSW The Audit Office of NSW is responsible for providing an independent opinion on NSW government agencies’ financial statements. This adds creditability and enhances their value to end-users. The Cadetship program involves working full time, whilst studying part time. What did you learn in your cadetship position? How did that compare to studies in university? The importance of taking ownership and responsibility of work assigned. The Cadetship program has taught me to always understand the purpose and objective of the work that I perform. In doing so, we are to ask clarifying questions and to take the initiative of performing what needs to be done. This leads to the progression of our learning, management and technical expertise. Furthermore, the ability to communicate effectively is an essential skill that we should all continue to hone. My position at the Audit Office of NSW gave me exposure to various clients, which developed my ability to communicate with clarity and professionalism. These soft skills are not learnt in university and while technical skills are also important, soft skills should not be neglected. My experience in university is one where I learn an abundant amount of technical knowledge, whereas my Cadetship has emphasised my learning in working with people. What did you enjoy most about your position? Meeting new people from the organisation. My first few days starting as a Cadet straight out of high school were quite daunting, given it was my first corporate job and I had close to nil accounting knowledge. The experience however, was a lot more settling when I met other Cadets and we could empathise with one another. Meeting other Cadets from the Audit Office of NSW has resulted in the development of life long friends, where we even went travelling to Europe together! Additionally, having the opportunity to meet talented professionals at the Audit Office of NSW has been enjoyable, where I can learn and seek advice from them with regards to my professional career. Were there any challenges that you encountered in your cadetship position? I started working for the Audit Office of NSW before I had completed any accounting subjects in high school or university. This proved to be a challenge in understanding my role and purpose. Evidently, the first few months was a steep learning curve and a humbling experience as it exposed me to so much that I did not know about. However, with persistence and hard work, I gradually started to learn more and more, building up my confidence and knowledge in the organisation. In retrospect, I can clearly see that the first few months were significant in my personal development, where I was put out of my comfort zone to learn new concepts in an unfamiliar environment. It is clear that challenges can be difficult and tough to deal with, however it is much more rewarding when you overcome such challenges.

INTERVIEW: ACCOUNTING CADET

Jeffrey Widjaja

What advice would you give others in attaining a cadetship or an internship? Be yourself in interviews. Having confidence in who you are will prove to make you feel more comfortable, calm and honest in interviews. In addition, it is obviously important to do research on the organisation and know why you are suited for the role/division you are applying for. Finally, don’t be discouraged if you don’t get the job; rather, continue to persevere and find another way to get to where you want to be.

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

Nothing affects tourism more than turbulence. In the economy, that is. Tourism faces more critical moments than ever before; today’s strong Australian dollar means less international tourists tomorrow. To find unique solutions in this critical moment, the industry relies on exceptional thinkers. Chartered Accountants are equipped with the best training, in-depth knowledge and analytical thinking to find the smart solutions. They see the bigger picture and understand what’s needed to help industries succeed. That’s why Chartered Accountants are the number 1 choice. To find out how a Chartered Accountant can help grow your business, and to hear from exceptional leaders, visit thinkingthatcounts.com.au

Thinking that counts

Institute of Chartered Accountants Australia The Institute of Chartered Accountants Australia is the professional accounting body that represents around 60,000 Chartered Accountants in around 108 countries.

Work and live overseas Chartered Accountants can work all around the world and are recognised by the accounting bodies in the leading financial centres. The Institute is a founding member of the Global Accounting Alliance (GAA), and currently the only Australian member within the Alliance. The GAA represents a network of 800,000 accounting professionals and leaders in countries such as, the United States, New Zealand, Canada, South Africa, Ireland, Scotland, Hong Kong, Germany, Japan, England and Wales.

Find job security Chartered Accountants are in demand both in Australia and overseas. They are some of the most highly regarded professionals in the business world today, not only in accounting firms but in all sectors of business, government and not-for-profit organisations. Chartered Accountants are valued for their commercial know-how, analytical thinking and leadership abilities.

Obtain the best postgraduate accounting qualification The Chartered Accountants Program is the program of choice for the elite of Australian business including the Big 4 accounting firms, small and medium-sized accounting firms, major corporations and government departments. The Chartered Accountants Program is the only Australian professional accounting qualification accredited as a postgraduate award (Graduate Diploma). It also provides exemptions towards a range of further specialist study at a masters level.

The Chartered Accountants Program Chartered Accountant Admission toAccountant membership Chartered

Have choices Chartered Accountants have diverse roles such as CEO, CFO, forensic accountant, management consultant, stockbroker and business analyst, which span across commerce and industry, government, public practice and not-for-profit.

To find out more, see some of our technical vodcasts, play some games and get connected check out our website.

charteredaccountants.com.au/students

Admission to membership

Achieve Graduate Diploma Graduate Diploma(GradDipCA) of CharteredAchieve Accounting of Chartered Accounting (GradDipCA)

Integrates technical knowledge and professional skills, using complex real life Integrates technical knowledge and professional using complex case studies, to skills, become a real life case studies, to become professional well-roundeda well-rounded professional

Develops technical Develops technical competence competence throughthrough problem-based learning using case studies problem-based and scenarios learning using case studies and scenarios Audit & Assurance Develops professional competence with guidance from a Chartered Accountant

14 weeks 14 weeks Online learning, 3 face-to-face workshops Workshops (40%), Final exam (60%)

Online learning, 3 face-to-face workshops

Capstone

12 weeks each

12 weeks each Online learning, Optional face-to-face lecture forum (Aus)/virtual classrooms 3 online assessments (20%), Final exam (80%)

Financial Accounting & Reporting

Management Accounting & Applied Finance

Online learning, Optional face-to-face lecture forum (Aus)/virtual classrooms

Taxation

Mentored Practical Experience

3 years approved full time (or equivalent) Concurrent to study

3 years approved full time (or equivalent) Develops professional competence with Accredited undergraduate/masters degree or alternative entryto pathway Concurrent study guidance from a Chartered Accountant

Accredited undergraduate/masters degree or alternative entry pathway

Graduate and Vacation Employment Evening If you want to get ahead in your career you can’t afford to miss Graduate and Vacation Employment Evening. Have the opportunity to meet and network with all of the top employers in Australia in one evening and under one roof. Attend the information sessions to have your career questions answered and hear real life stories from recent graduates, vacationers and HR recruiters. Receive a free copy of the 2012 Employment Guide, profiling all the organisations that offer graduate and vacation positions, key dates and application details.

Why should you attend? •

Hear real life experiences from recent graduates, vacationers and HR recruiters

•

Meet and network with a wide range of employers from public practice, commerce, government & the Big 4

•

Go in the draw to win an iPad

•

Receive a FREE copy of the 2013 Chartered Accountants Employment Guide.

Who should attend? Penultimate and final year university students who are interested in a career in accounting.

Participating firms include:

PMS CMYK

Date:

Thursday, 21 March 2013

Time:

5:00pm to 8:00pm

Venue:

Sydney Convention and Exhibition Centre Darling Drive, Darling Harbour

Price:

Complimentary

charteredaccountants.com.au/students

Billy Huang 3rd Year Commerce (Accounting) Position: Intern Division: Business Services & Tax Firm: Crowe Horwath

During my internship, I was able to gain a more in-depth understanding of the services offered by accountants, in particular that of completing regulatory procedures for individuals and businesses. Whilst I did learn a lot about accounting topics that weren’t discussed in depth at university, I did find that the knowledge gained at uni was vital to my understanding of this area and further developed my accounting skills. The practical experience gave me a more detailed understanding of accounting procedures. For example, I began to appreciate how simple procedures such as bank reconciliations really contribute towards the service accountant’s ability to provide for customers. What did you enjoy most about your position? What I enjoyed most was that I was given the opportunity to learn about accounting with real life examples. Using practical examples really accelerates the learning process and you retain the knowledge better. Being an intern also lets you avoid a lot of the punishments for making mistakes! Were there any challenges that you encountered in your internship position? The biggest challenge that I encountered was the fact that I didn’t really know how to do anything during the first few weeks. Whilst I wasn’t expected to know everything in my first few weeks, my inability to contribute straight away was disheartening. Mostly I was filing, scanning and photocopying during this period of time. It is important to stay positive and be attentive of what your manager and co-workers teach you. Most of the learning is done independently as employers are not there to spoon feed you information, but to give you guidance.

INTERVIEW: ACCOUNTING INTERN

What did you learn in your internship position? How did that compare to studies in university?

What advice would you give others in attaining an internship? If possible, ask people that have been successful at attaining an internship for guidance. They will be able to provide a more individual account of how to gain an internship and you can ask specific questions. Other than that, apply early and spend a decent amount of time on your applications.

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

At Ernst & Young we want you to be yourself. We want you to bring your intelligence, energy and integrity into our business. Think how much further you’ll go surrounded by people who encourage you to express your ideas and who’ll respect your opinions. Join Ernst & Young and shape your career. Create your future Turn your hard work and studies into the future you want. We’ll provide you with the support, the experiences and the opportunities to create a career that inspires you. Because that’s when you’ll do your best work for us and for our clients. At Ernst & Young, you’ll help define us and we’ll help define you. You’ll have all the coaching, formal training and leadership development you need to progress quickly. You’ll have experiences that will set you up for success, both now and in the future. Using the knowledge you’ve gained from your studies, you’ll help all types of companies, from entrepreneurial start-ups to multinationals. And, in the process, you’ll build your reputation as a trusted business advisor and develop relationships that you’ll draw on for the rest of your professional career. Future leader? Be an Ernst & Young Graduate Put your knowledge to the test. Build your technical skills. Expand your network. As a graduate, you’ll connect and share with your talented global peers and learn from senior leaders. Get early responsibility, support and training. Gain confidence and technical skills through new experiences with leading clients in different industries. For more information go to: www.ey.com/au/careers/graduate Future entrepreneur? Be an Ernst & Young Vacationer You’re curious and motivated. What are your options? The decisions you’ll make, the way you tackle life all point to more. To doing real client work and gaining new skills; to being exposed to a variety of professional experiences; to finding out more about us and where your future could lie. Impress us during your program and you may secure a graduate role. For more information go to: www.ey.com/au/careers/vacationer Future negotiator? Be an Ernst & Young Cadet You want real work, real clients and real experiences now. Work full-time while you’re still studying and you’ll benefit from real world learning, coaching and experiences. You’ll build relationships with colleagues and clients. Your determination will put you ahead of your fellow students. For more information go to: www.ey.com/au/careers/cadet Future game changer? Apply for the Ernst & Young Career Compass Program Whoever you want to be, our Career Compass Program will show you how. Take your passion for new experiences and dare to travel beyond your comfort zone. Discover more about yourself, develop interpersonal skills and learn how to make smart career decisions. See our culture, people, and practices, as well as what you’re capable of. Your adventure has only just begun. For more information go to: www.ey.com/au/careers/ccp Test your mettle. Take the Ernst & Young Sydney Graduate Challenge You’re a problem-solver with an eye for an opportunity. You’re looking for a challenge that takes you on a journey to discover what you’re truly capable of. If you’re completing a degree in information systems and accounting, this program gives you the opportunity to gain experience in both our advisory and assurance business lines. For more information go to: www.ey.com/au/careers/gcs

We’re looking for... Individuals who are committed, talented, curious, energetic, inquisitive and ready to become successful business professionals. We’re interested in talented students and graduates from many disciplines, including: accounting, actuarial, business, commerce, economics, engineering, finance, human resources, information systems, law and science. Join Ernst & Young and create your future. Applications open 25 February 2013. Apply online at www.ey.com/au/careers/apply. Click on your preferred program and complete the application form and attach a copy of your academic transcript. Are you playing to your strengths? Take our Facebook challenge to find out. At Ernst & Young we’re committed to developing your strengths. So show us where your talents lie and we’ll help you to grow to become whatever you want to be. Play now at www.facebook.com/eycareers Experiences that last a lifetime Whatever your degree or discipline, with Ernst & Young you can create the future you want. Connect with us and keep in touch. Become a fan on Facebook: www.facebook.com/eycareers Follow us on Twitter: www.twitter.com/EY_Australia Connect with us on LinkedIn: www.linkedin.com/company/ernst-and-young/careers Discover more at: www.ey.com/au/careers ©2013 Ernst & Young, Australia. All Rights Reserved. Liability limited by a scheme approved under Professional Standards Legislation.

pwc.com.au/careers

Realise and discover the potential of your career The opportunity of a lifetime

Realise and discover the potential of your career

To discover the potential of your career, you need the right opportunities in an environment which inspires you to be your best. Like the opportunity to develop your talents and those of others, to be your open and authentic self, and to make an impact in a place where creating value, contributing to society and performance matters. The skills, insights and experiences available to you at PwC provide that opportunity, wherever your passions may take you. Across our global network, we embrace differences and offer opportunities to extend individual strengths, interests and career goals. We work hard to realise and discover potential for our clients, who range from start-ups to the largest global organisations, governments and other not-for-profit organisations. We also contribute our skills and expertise to helping to solve some of the biggest challenges facing our society, and to have a voice on issues that matter. We are known for delivering quality in assurance, tax and advisory services, but our portfolio is growing all the time with opportunities in new markets and new ways to serve existing markets. We have a hunger for growth and we care about our clients, the community and our team. Come and join us and have a go at being your best.

Your career is yours. You choose it. You live it. You make it happen. What can I apply for? Trainee Program

Preview Program

Would you value a head start to your career? Have the best of both worlds and complement your academic studies with relevant work experience through the PwC Trainee Program, all while receiving both professional and financial support.

Consult, advise, assure, protect – what would you like to do with your career? PwC’s Preview Program is a three day development program designed to help you understand where you’d like to grow your career as well as enhancing your employability skills.

pwc.com.au/traineeprogram

pwc.com.au/previewprogram

Degree discipline: 3 year degree with one of your majors as either accounting or information technology.

Degree discipline: All degrees Program length: 2-3 days

Program length: 4 years 12

Technology Academy

Vacation Program

Expand your networks, build on your technical and commercial skills and find out where a technology career at PwC could take you.

Grow your skills, relationships and networks by embarking on PwC’s Vacation Program. Get real exposure to the firm with the potential to join us as a graduate the following year.

pwc.com.au/technologyacademy

pwc.com.au/vacationprogram

Degree discipline: Technology-related degrees

Degree discipline: All degrees

Program length: 1-2 days

Program length: 3-8 weeks

Key

Graduate Program

Open to international students currently studying in Australia Open to Australian or New Zealand Citizens and Australian Permanent Residents

Looking to start a career of value? The PwC Graduate Program helps you develop market leading skills and strong, long lasting relationships with our people and clients. pwc.com.au/graduateprogram Degree discipline: All degrees Program length: Permanent position 4

To apply, please visit our website

pwc.com.au/careers

youtube.com/pwcau

Year 12

First year

Two or more years remaining

Second last year

Final year

International Students Looking to start a career in our Australian firm? We value candidates from a diverse range of backgrounds and experiences. Visit pwc.com.au/ internationalprograms for more information on eligibility requirements.

Join the conversation

twitter.com/PwC_AU

linkedin.com/company/pwc-australia

facebook.com/PwCAUStudentCareers

LIVE. LEARN. DISCOVER. ACHIEVE. At KPMG, we provide an open and friendly environment that offers long-term growth, constant challenge and generous rewards. It’s a philosophy that will continue throughout your career with us and touch every stage of your development.

We call it ‘Live. Learn. Discover. Achieve.’ To discover more about career opportunities at KPMG, visit the ‘Careers’ section of our website.

kpmg.com.au

Scan with your smart phone to find out more.

© 2013 KPMG, an Australian partnership. All rights reserved. The KPMG name, logo and “cutting through complexity” are registered trademarks or trademarks of KPMG International. January 2013. NSWN10606PPC.

What is it like to work at KPMG? Name:

Dan Smith

Division: IT Advisory, Management Consulting Position: Consultant

Dan started as a graduate at KPMG in 2012 in the IT Advisory division within Management Consulting. He now reflects on his time over the past year. What did you study at university? How do you draw on your university studies in your role at KPMG?

I studied a Bachelor of Commerce with majors in Accounting and Information Systems and Management at UNSW. IT Advisory is the perfect job to match this combining both accounting and IT. I’m currently studying to become a Chartered Accountant. Why did you choose to work for KPMG?

KPMG is one of the leading professional services firms internationally with opportunities to travel on overseas secondments and network with people all over the world. The culture and values at KPMG are closely linked with my personal values so it’s a perfect fit – people are passionate, dynamic and innovative allowing for a great working environment. KPMG offers experience to work on leading companies, and working in consulting allows for a large variety of projects so work always remains interesting. I also knew I wanted to study to become a Chartered Accountant, so with KPMG’s fantastic in-house training and support, it was the best company to choose.

How did you end up working in IT Advisory?

This area was the perfect fit for my degree. Combined with wanting to work on client work and at a large firm made IT Advisory the best combination. I help clients identify and manage their risks associated with IT and help them to take advantage of opportunities opened up by technological innovation. IT Advisory allows me to use my business knowledge to help clients, while also using my interest in IT. You don’t need to be a computer programmer - or have done a degree in IT - to work in IT Advisory, but you do need to appreciate how IT can be used to help clients reach key business goals.

If you’re looking for variety and want to get exposure to big name companies, KPMG is the best pick for you. What was your first client engagement? What kind of work did you do?

My first engagement involved working on an IT project for a huge chocolate manufacturing company. This involved meeting and speaking to client contacts within the IT division, analysing the state of the project and drafting a report to IT management issuing KPMG’s recommendations. If you could sum up your experience at KPMG in three words, what would they be?

Interesting, Varied, Fun

The biggest misconception about a career in Professional Services is that…

In the hot seat with Dan Smith…

The hours are extremely long. Occasionally when a deliverable to a client is due, there are a few late nights, but generally the work-life balance is great.

What is your favourite movie? ‘Catch Me If You Can’ with Leonardo DiCaprio

The best part about my job is….

Working with such a passionate and dynamic group of people, having the ability to network with people across the world and having exposure to so many different clients. What is your advice to students considering a career at KPMG?

Definitely consider whether you want to work on external facing clients or whether you want to work internally within a company. Also consider the kind of work you’re interested in.

If you could live anywhere in the world, where would it be? New York, USA Are you a morning or a night person? Neither. More of a midday person. Who would you most like to meet in the world? Bear Grylls from Man vs Wild – that guy is awesome. Or Miranda Kerr. Describe yourself in three words. Optimistic, Adventurous, Fun

DAY IN THE LIFE: AUDITOR Time

Deirdre Phua

6.30 am

Bachelor of Commerce Accounting & Finance Company: KPMG

Rise and shine! I usually take awhile getting ready in the mornings so I like to have an early start to ensure I’m not late for work!

7.40 am

I head out after a light breakfast. Breakfast is always important to eat so that I don’t constantly think about finding food whilst at work!

8.30 am

I arrive at either my client’s office, or my own at KPMG. If I am at my own office, I continue any uncompleted work from the previous day.

9.00 am – 1 pm

Most of the time, I will be at a client’s office. There is actually no typical day for me. For a first year audit, I meet with clients to collect sample documents (this is the easy part if the clients cooperate). The next stage involves checking for compliance by observing internal controls, and then documenting their processes from start to finish. Finally, the most time consuming part of the job requires me to perform a credit review, which comprises of checking our client’s customer or guarantor’s finances as well as analysing the industry and business outlook. These different processes will span over approximately 8 weeks.

1 – 2 pm

Phew! Finally a break for lunch.

2 – 5 pm

Continuing on from where I left off before lunch, depending on the stage of the audit process. For example, I could be questioning clients to understand more about their internal processes or obtaining sample documents.

5 – 6 pm

I would usually finish up for the day around this time. The exact time I head home will depend on what client work I’m doing and what deadlines and deliverables are approaching.

So what made you decide to get into audit? Truthfully, I applied for an internship in my penultimate year of University, and once I completed that, I was offered a position at KPMG. I dabbled in other aspects of accounting, such as accounts payable, at a different company for about 6 months before I officially started my internship. In doing so, I realised that I preferred doing audit. What was it about audit that was different to accounts payable? Audit has much more variety as I find myself facing new situations each day. On the other hand, accounts payable is much more stable as you are working with the same processes daily, although some people may find that boring. Variety, is that what you enjoy most about audit? Well, that as well as the culture and the friends I make. It’s great to work in a big accounting firm such as KPMG because there are many new graduates who are in the same position as I am. What about the challenging aspects of your job? Everyone is always busy doing something. A senior work colleague once told me that our learning curve is very steep. We are expected to learn many things in a very short amount of time. What advice would you give to someone thinking about getting into audit? Make sure you do some research, and try and get some work experience prior to your penultimate year, so that you are ready for Vacation program applications.

Activity

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

CAREERS GUIDE: MAJORS

BUSINESS INFORMATION TECHNOLOGY “In absolute terms we expect the overall technology demand in Australia to be increasing over the foreseeable future. Whilst the shape and types of skills, roles and activities might change, the jobs are definitely going to be there,” - Clive Whincup, CIO for Westpac, Sydney Morning Herald (2012)

WHAT IS B.I.T?

Technology has become ubiquitous in our everyday lives, from meeting our personal needs to meeting the business needs of a corporation, it’s all there. The Bachelor of Information Systems blends together the business and information technology to meet the needs of the organisation and its management. Never has this been truer with many businesses employing various complex systems to run their daily operations.

There is the opportunity through an Information Systems major and/or degree to understand the various aspects of an information system. From the planning, analysis, design and implementation of an information system, it is evident that technology establishes the foundation for management’s vision of the company. More often than not, Information Systems graduates fall into the role of consultants or business analysts as they have a deep understanding of the client or the company’s underlying business problems. They are responsible for liaising and bridging the gap between business and technology, ensuring requirements are met and projects run smoothly. The role of a consultant or business analyst vary from company to company, from being responsible for managing complex enterprise architecture to upgrading the new system to improve information flow. Nevertheless, in every company, they play an important role in shaping a company’s future. A Information Systems degree is versatile and flexible, with its impact reaching from operational management levels all the way to top management and their vision. By realising the full potential of technology, you will have the advantage and be equipped with the right tools regardless of which organisation or industry you are in. A thorough understanding of company’s information systems and its processes can enable a company to grow faster and realise the benefits by a multiplied effect.

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

CAREERS GUIDE: BUSINESS INFORMATION TECHNOLOGY POSSIBLE CAREER PATHS AS A GRADUATE Business-oriented Business Analyst Consultant Product Manager Technically-oriented Systems Analyst Database Analyst Developer Possible Employers Accenture, Atlassian, Canon, Campbell Arnotts, Coca-Cola Amatil, Commonwealth Bank of Australia, CSC Australia Pty Ltd, Deloitte, IBM, Investec, KPMG, News Limited, NSW Department of Commerce, Oracle, Perpetual, QBE Insurance, Salmat, SAP, Zurich Financial Services, Unisys and Westpac Banking Corporation and Security.

UNITS OF STUDY

For students commencing in 2013, a major in Information Systems consists of 84 UOC (14 courses).

CORE COURSES- All 12 courses are compulsory •INFS1602 Info Systems in Business (6 UOC) •INFS1603 Business Databases (6 UOC) •INFS1609 Fundamentals of Business Prog (6 UOC) •INFS2603 Business Systems Analysis (6 UOC) •INFS2605 Business Applic Programming (6 UOC) •INFS2607 Networking and Infrastructure (6 UOC) •INFS2608 Enterprise Database Management (6 UOC) •INFS2621 Enterprise Systems (6 UOC) •INFS3604 Business Process Management (6 UOC) •INFS3605 Information Systems Project 2 (6 UOC) •INFS3611 IS Project 1 (6 UOC) •INFS3631 Innovation & Technology Mgmt (6 UOC) STAGE 2 & 3 INFS ELECTIVES - students to complete two of the following electives •INFS2848 Info Syst Project Management (6 UOC) •INFS3603 Business Intelligence (6 UOC) •INFS3632 Service & Quality Management (6 UOC) •INFS3633 Information Systems Sourcing (6 UOC) •INFS3634 Mobile Business Systems (6 UOC) •INFS3774 Information Systems Security (6 UOC)

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

Michael Shen 4th Year Bachelor of Information Systems Companies worked at: : Westpac Bank (Information Security Group), Investec (Business Systems), QBE Insurance (Business Improvement)

Time

Activity

7:00am

Wake at 7, eat a nice breakfast (well, you should anyway), prepare yourself, dress nicely Leave the house

8:00am

DAY IN THE LIFE: B.I.T INTERN

9:00am – 3:00pm

Arrive at the office. Perhaps write some scripts to automate a repetitive process (hello macros!), help draft a procedure diagram, liaise with stakeholders on possibilities for a new solution to an old problem, produce a cost-benefit analysis of said project, get yourself a cup of coffee, have a desk lunch, procrastinate on Facebook for an hour on a dimly lit secondary monitor tilted at an angle so people can’t see (kidding, I never did that before *cough*).

3:00pm

On uni days, leave at maybe 3pm, go to uni, finish at 8:00 pm. Come home dead tired, flop onto bed, and fall asleep within minutes.

5:00pm

On non-uni days try to leave by 5, but end up going at 6+ instead, grab dinner and drinks with friends and co-workers, and BAM it’s Friday.

Any advice? Party hard on the weekend, or do your homework – choose one only. And that, friends, is a regular week in the life of a BIT Co-op scholar. It’s quite something, really – the co-op program nets you a tax-free scholarship of $16,750 p.a., and in exchange you undertake three six-month Industrial Training Experiences (ITEs) at three different sponsor companies. These aren’t small no-name companies either – for the BIT program, we’re talking about companies like Westpac, Amex, CBA, QBE, PwC, IBM, Microsoft, just to name a few. You undertake ITE 1 in your first semester of 2nd year, and ITEs 2 & 3 in your 1st & 2nd semesters of 3rd year. It’s a 4-year degree, by the way. You get to pick your sponsor companies as well (though there will be competition from your fellow peers!) so there is something for everyone. Whether you want to be technical – hammering out Java applications, or analysis-oriented – determining the feasibility of a project and convincing stakeholders to invest, there’s something for everyone. Yes, the money is good, but what you’re really getting out of the BIT program is 1.5 years of professionally recognised industry experience at three highly reputable, well-established firms. That’s invaluable – not even cadets gets this kind of exposure. I would highly recommend you to consider applying for the UNSW BIT Co-op program if you’ve even the slightest interest in finding out how information technology’s role shapes businesses today. It’s the place to be. Oh and of course, the money’s pretty good too ;)

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

Jenny Yang 3rd Year Bachelor of Information Systems Position: Accountant/Consultant as part of the Base Camp program Division: Business Controls Assurance Firm: PricewaterhouseCoopers (PwC)

The amount of information I learnt at PwC can be graphed as a very steep learning curve. Having had to work with many clients, in many different environments, I had to adapt to the context, picking up tasks very quickly. As a result, I had a greater understanding of stakeholder management and teamwork. My studies in university provided the theoretical training and gave me the technical backbone of what I needed to know. Inevitably it was a valuable experience to find that what I knew from books could potentially tie into what I was doing at work. What did you enjoy most about your position? The social events and networking opportunities were most definitely the highlights whilst working at PwC. Having trained with the graduates and trainees, I had friends whom were going through the same experiences as me. PwC had many events planned so we could keep in contact with them and meet other employees. Furthermore, I loved being on different clients so I could work with various teams. I understand that this might not suit everybody but I was interested in seeing how every team worked differently to meet their goals. Were there any challenges that you encountered in your internship position?

INTERVIEW: B.I.T INTERN

What did you learn in your internship position? How did that compare to studies in university?

One of the main challenges I encountered during my time at PwC was learning to manage my time well, especially having to juggle with 2 subjects at university. I soon realised my university work was just as important as my PwC work and had to plan enough time to balance my commitments to both. What advice would you give others in attaining an internship? If you see a scholarship or an opportunity to work at a company somewhere, decide if itâ&#x20AC;&#x2122;s suitable and go for it. This may mean having to ask around to see if any companies are looking to hire university students part-time or are offering internships over the break. After all, there are many chances on campus to get in contact with interested employers.

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

CAREERS GUIDE: ECONOMICS CORE COURSES: • ECON1101 Microeconomics 1 (6 UOC) • ECON1102 Macroeconomics 1 (6 UOC) • ECON1202 Quantitative Analysis (6 UOC) • ECON1203 Business & Economic Statistics (6 UOC) • ECON2101 Microeconomics 2 (6 UOC) • ECON2206 Introductory Econometrics (6 UOC) • ECON2102 Macroeconomics 2 (6 UOC) • ECON3208 Econometric Methods (6 UOC) STUDENTS MAY CHOOSE FROM THE FOLLOWING ELECTIVES:

UNITS OF STUDY

In order to obtain a major in economics, students must complete a total of 10 courses, of which 8 are compulsory core subjects while the remaining 2 may be chosen from a list of electives.

• ECON3101 Markets and Public Choice (6 UOC) • ECON3104 International Macroeconomics (6 UOC) • ECON3106 Politics, Government and Econ (6 UOC) • ECON3107 Economics of Finance (6 UOC) • ECON3109 Econ Growth,Tech&Struct Change (6 UOC) • ECON3110 Development Economics (6 UOC) • ECON3114 Super and Retirement Benefits (6 UOC) • ECON3116 International Trade (6 UOC) • ECON3119 Political Economy (6 UOC) • ECON3121 Managerial Economics (6 UOC) • ECON3123 Economics of Corporations (6 UOC) • ECON3124 Behavioural Economics (6 UOC) • ECON3125 Econ of Human Capital (6 UOC) • ECON3202 Mathematical Economics (6 UOC) • ECON3206 Financial Econometrics (6 UOC)

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

CAREERS GUIDE: ECONOMICS CAREER PATHS Econometrician • An economic expert who uses statistics and economic theories to understand and predict future economic conditions • They apply statistical techniques to data such as employments rates and inflation • Econometricians are sought after at government offices, real estate and consulting firms Financial Economist • Advises on investment and lending policies by studying economic trends and policy • Financial models and budget plans are used to evaluate the economic and financial aspects of investment projects. Labour Market Economist • Studies the economic effects of government policies on the labour market. • Study labour legislation, unemployment benefits, industrial accident provisions, education, collective bargaining and trade unions

CAREER PROSPECTS

Quantitative Analyst • Develop and implement mathematical models to assist the activities of traders and risk managers within investment banks, hedge funds and other financial institutions. • They often implement methods derived from econometrics, game theory, probability theory and time series analysis to achieve their outcomes.

Taxation Economist • A taxation economist studies sources of government income, the methods of expenditure and the effect of taxation and fiscal policy upon national income and overall business activity. Transport Economist • A transport economist studies the efficiency, financial organisation and interaction of systems such as railways, air transport, shipping, trucks, buses and cars. • They examine the allocation of private and government resources to transport systems and the implications of fuel production and importation

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

CAREERS GUIDE: ECONOMICS CAREER PATHS Public Sector Within the public sector, economists may assist in developing government economic policies and putting forward proposals on how governments should regulate markets. Various government departments employ economists and policy advisors including: The Australian Government Treasury: • Graduates provide advice regarding macroeconomic policy, including monetary and fiscal policy and labour market issues. The Reserve Bank of Australia: • Graduates contribute to formulating and implementing monetary policy, maintaining financial system stability and promoting a safe, efficient payments system. The Australian Competition and Consumer Commission: • Graduates are responsible for monitoring and enforcing the Trade Practices Act 1974 and regulating national infrastructure services to promote competition and fair trade.

CAREER PROSPECTS

Major Employers - Economic graduates are highly sought in both the Private and Public Sector.

International Monetary Fund: • The IMF is made up of over 100 countries who work towards global growth and economic stability. • The group provides policy advice and financing to its members who experience economic difficulties. • It also works with developing nations to help them achieve economic stability and reduce poverty. The World Bank: • The World Bank is an international financial institution that provides loans and technical assistance to developing countries around the world. It seeks to promote foreign investment, international trade and capital investment. Asian Development Bank: • Headquartered in Manila, ADB is an international development finance institution whose mission is to help its developing member countries reduce poverty and improve the quality of life for their people. Private Sector There are also many opportunities within the Private Sector. These include management and economic consulting firms such as: • Allen Consulting Group (www.allenconsult.com.au) • NERA Economic Consulting (www.nera.com) • BIS Shrapnel (www.bis.com.au) • CRA International (www.crai.com.au) • Accenture (www.accenture.com)   • KPMG (www.kpmg.com.au)

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

DAY IN THE LIFE: RBA CADET Time

Activity

6:00am

Wake up and get ready for work.

7:00am

Leave home and wait at the bus stop to get a bus into the city.

8:00am

Arrive in the city and walk up Martin Place.

8:10am

Start the day by checking emails and glancing over my to-do list (written before leaving the office the night before).

9:00am

Morning meeting with the team.

9:15am

Head up to the cafeteria with department members to grab coffee and/or breakfast.

9:30am

Read the major news articles for the day. It is important to retain a top-down perspective on the economy by remaining informed about what is happening across key markets and industries. Although it is easy to focus intently on the details of your work (in any role) â&#x20AC;&#x201C; you will often lose sight of the bigger picture!

9:30am9:45am

Head to the dealing room where market participants (predominately banks) have 15 minutes to make an approach (which involves indicating the amount of funds they want, at what term, what collateral they will provide in return for funds, and the price they are willing to pay).

9:45am10:00am

Allocations across the terms by the RBA are made on the basis of the relative value of bids (offers). This ensures that the level of aggregate exchange settlement balances is enough to ensure the actual cash rate remains close to the target.

10:00am- Market participants receive confirmation by the RBA on whether their approach was 10:15am successful or unsuccessful. 10:15am

Head back to my desk and reply to emails.

11:00am- Meet with my Manager and Senior Manager to provide them with an update on my 11:30am project. 11:30am Obtain further data for the database required for my project. 12:30pm- Catch up with friends over lunch. 1:30pm 1:30pm Continue to work on my project and start on the presentation slides and accompanying speech. Follow up on data that is still outstanding. 3:30pm4:00pm 4:30pmvaried

Meet with my supervisor and provide them with an update on my project. Speak to the other Cadets in my department and see how we are all progressing with our projects. Depending on my workload I may finish anywhere from 6pm to 11pm. Before leaving the office, I adjust my to do list and clearly set out what needs to be done the next day. Nothing is more satisfying that crossing off items on a to do list!

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

Yasaman Naghiloo Bachelor of Commerce (Finance & Financial Economics) Bachelor of Economics (Honours in Econometrics) Company: Reserve Bank of Australia Position: Domestic Markets Cadet Division: Financial markets group Team: Domestic portfolio and liquidity analysis

So what exactly did you do there? As a Cadet in the Financial Markets Group I was placed in Domestic Portfolio and Liquidity Analysis, which came under the Domestic Markets Department. Our team is responsible for conducting daily market operations in the cash market to ensure the actual cash rate is as close as possible to the target cash rate. The actual cash rate is affected by the demand and supply of funds for exchange settlement funds, which are held by banks on deposit with the RBA to meet their settlement obligations with each other and to the RBA. Although the settlement of transactions between the banks affects the distribution of exchange settlement funds, transactions involving the Australian Government, the RBA and banks, affect the level of exchange settlement balances. On a daily basis, our team thus determines the net balance of these transactions and announces whether the RBA will be supplying funds or withdrawing funds from the market. Market operations are hence conducted to offset such transactions so that the supply of funds is adequate enough to meet demand. What did you enjoy the most about your Cadetship? The work, people and culture are what made my time at the RBA. I was passionate about, interested in, and challenged by my project, and I found this was essential in ensuring I enjoyed the Cadetship. Secondly, the people around me that provided support, guidance and entertainment perfectly complemented my time in the office over the summer.

INTERVIEW: RBA ECONOMIST CADET

As Australia’s central bank, the Reserve Bank of Australia is responsible for determining the stance of monetary policy, which is set in terms of a target for the cash rate. The decisions and movements of the RBA continue to be closely watched by the media, private sector and households. We caught up with Yasaman, a Commerce and Economics student at UNSW who worked as a Cadet in the Financial Markets Group at the RBA over the summer. We also asked her for a run down of a ‘typical’ day at work.

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

Tim Chiang 4th Year Commerce (Finance)/Law Position: Summer Vacationer Division: Business Risk Services Firm: Deloitte

It is the soft skills I have gained that are most different to university life. In particular, the most valuable lesson that I learnt was time management and managing the expectation of other people around you. As the most junior member of different projects and engagements, I had to prioritise different tasks given by different people. Through this experience, I learnt that as an intern (or a grad in the future), you have to work not only to your own schedule, but also to everyone else’s schedule. Furthermore, there are always many different external factors, beyond your control that may delay or affect your work. In these situations, it is really important to learn how to manage the expectations of others. In MOST situations, it is okay to tell them that you need a little more time to finish your work. It is better to tell them early and let them know, rather than try to rush a piece of shoddy work at the deadline! What did you enjoy most about your position? Working as a summer vacationer at Deloitte really opens your eyes to what the corporate world is like in a large professional services firm. This is definitely something that you cannot experience at university or in a part time job. In particular, I was able to work with a variety of people with different working styles and backgrounds in an extremely supportive environment. I was entrusted with responsibility early on, even as an intern, where I got given opportunities to interview clients directly and to work on various engagements out of the office! There were also plenty of formal and informal social and training events for interns and also our grad buddies, which mean that I got to meet more people in different service lines across the firm! Were there any challenges that you encountered in your internship position? The most challenging thing that I found in my internship position was managing my time through the many distractions of the working life. Unlike completing an all nighter for a university assignment, where the biggest obstacle to productivity is only Facebook, there are often little tasks and social interactions inside the office that you cannot simply ignore (like your conversations on Facebook). Whether it is your senior walking to your desk for a chat, or a catch up coffee with someone in a different service line, there is always something on the schedule that stopped me from focusing 100% on one big task. This is challenging because I found it really difficult to drop a task, then pick it up again later at some point and to work at the same level of productivity, particularly if it happened over and over again every day. What advice would you give others in attaining an internship? Do your background research on the company – this includes knowing the market that it competes in and its market position, knowing the products that it offers, knowing who their big clients are, knowing their recent news and most importantly, being able to demonstrate all this knowledge seamlessly in your application and interview without sounding like you’re ticking off a checklist.

INTERVIEW WITH A SUMMER ANALYST

What did you learn in your internship position? How did that compare to studies in university? Working as an intern over summer is certainly different to studying at university. The most important things I have learnt are not technical skills, as realistically, 2-3 months in the summer break isn’t going to transform you into an expert in any subject area. In the Risk Services division, most of my work involved using MS Powerpoint and Excel. This isn’t something that is drastically different from university. The biggest difference is that every detail has to be done to perfection, meaning that a mindset of “doing minimal work to scrape a credit” would not cut it working in a professional environment.

Also, meet people and ask questions in careers fair and campus events – this is the best way to get a feel for what the company is like and to ask questions to the people who would know how to answer your questions. The HR and other staff come on campus for the sole purpose of meeting people like you so they are always glad to answer your questions.

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

CAREERS GUIDE: MAJORS

FINANCE Finance is the science of managing money in international and domestic financial markets. It is concerned with investment decisions, valuing financial assets, managing funds and developing strategies to minimise financial risk. A major in Finance unlocks a wide variety of career paths that can be pursued by graduates, such as investment banking, equities research, and asset management. There have also been increasing applications of Finance in areas such as management consulting.

WHAT IS FINANCE?

Financial service firms also recruit graduates from other fields, including law, economics, engineering, mathematics and others; meaning that it is possible to pursue a career path in the finance industry even if you are not a finance student.

Unlike other industries, the financial services industry is a global industry that allows for a high level of mobility and flexibility. Many large financial services firms are multinational corporations and offer amazing opportunities locally, interstate, and overseas. Working in the financial sector is extremely rewarding, although some of these areas are extremely competitive and can be stressful at times. Penultimate and final year students looking to kick-start a career in Finance must also be mindful that the Global Financial Crisis and the ongoing European Debt Crisis has caused financial markets to crash, and increased the difficulty of securing a job in certain fields. However, it may be to your advantage that an increased level of risk aversion has also opened up new opportunities in areas such as risk management and consulting. Working in the finance industry is a dynamic and rewarding experience. The development of the current structure of financial markets in economies such as China and India provide valuable opportunities for the growth of the financial sector.

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

CAREERS GUIDE: FINANCE

If you have commenced your degree in Commerce on or after 2012 or before the end of 2009, then you will need 8 subjects (48 UOC) to gain a major in finance. If you have commenced your degree in Commerce between the beginning of 2010 and the end of 2011, then you will need 7 subjects (42 UOC) to gain a major in finance. There are four core courses that you MUST complete in order to gain a major in finance. They are listed below. In particular, FINS1613 and FINS2624 are prerequisites for many senior finance subjects. A major in Finance consists of 48 UOC (8 courses). Four(4) of these courses are specified; the other four (4) are elective courses that are chosen from the list below. At least two (2) of the elective courses must be at level 3 (i.e. FINS3XXX). This is regardless of whether you are doing a single major or taking Finance as a second major CORE COURSES • FINS1612 Capital Markets & Institution • FINS1613 Business Finance • FINS2624 Portfolio Mgmt • FINS3616 International Business Finance

UNITS OF STUDY

The Australian School of Business at UNSW is Australia’s leading business school and a powerhouse of business education and research in the Asia Pacific region. The School of Banking and Finance at UNSW was established in 1988 and is the largest finance school in Australia, having 45 full-time staff devoted to banking and finance studies.

(6 UOC) (6 UOC) (6 UOC) (6 UOC)

It is highly recommended that you complete these first four subjects as early as possible if you decide to pursue a major in Finance. ELECTIVE COURSES • ACCT3563 Issues in Financial Reporting (6 UOC) • FINS2643 Wealth Management (6 UOC) • FINS3623 Venture Capital (6 UOC) • FINS3625 Applied Corporate Finance (6 UOC) • FINS3626 Int’l Corporate Governance (6 UOC) • FINS3630 Bank Financial Management (6 UOC) • FINS3633 Real Estate Finance (6 UOC) • FINS3634 Credit Analysis and Lending (6 UOC) • FINS3635 Options, Futures&Risk Mgmt (6 UOC) • FINS3636 Interest Rate Risk Management (6 UOC) • FINS3637 Wealth Mgmt Advice (6 UOC) • FINS3640 Investment Mgmt Modeling (6 UOC) • FINS3641 Security Analysis & Valuation (6 UOC) • FINS3650 International Banking (6 UOC) • FINS3655 Behavioural Finance (6 UOC) • FINS3775 Research Methods in Finance 1 (6 UOC) A comprehensive list of the electives available in UNSW can be found on the website of the Australian School of Business.

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

CAREERS GUIDE: FINANCE

FINANCE:CAREER PROSPECTS The Australian Securities and Investment Commission has accredited specific courses that can be taken in the undergraduate programs to meet the training requirements of the Regulatory Guide 146 (RG146) for the purpose of licensing financial product advisors. A list of the courses required is available from Professional Recognition of Programs for Undergraduate Students in the UNSW Online Handbook. CFA: Why obtain it? The Chartered Financial Analyst (CFA) Program is a professional credential offered to investment and financial professionals. With a six-decade history of maintaining a rigorous focus on globally relevant investment knowledge, the CFA Program is the most widely known and respected investment credential in the world. CFA Institute has about 109,000 members in 138 countries around the world. The CFA charter is not only extremely well-recognised amongst local and international employers, but also amongst regulatory and professional bodies including the New York Stock Exchange, the U.S. Securities and Exchange Commission, the Hong Kong Securities and Futures Commission, and the Professional Risk Managers’ International Association. How to obtain it? To become a chartered financial analyst, a candidate must satisfy the following requirements: • Complete the CFA Program (mastery of the current CFA curriculum and passing three six-hour examinations) • Possess a bachelor’s degree (or equivalent) from an accredited institution • Have four years (48 months) of qualified work experience (or a combination of education and work experience acceptable by the CFA Institute) The CFA curriculum includes ethics, quantitative methods, economics, financial reporting and analysis, corporate finance, equity investments, fixed income, derivatives, alternative investments and portfolio management. FINSIA: Why obtain it? Finsia’s Financial Services Professional (FSP) credential is an industry-designed and recognised prestigious program for professionals to demonstrate to employers, and to the industry, their achievement across a range of work-based professional and ethical capabilities. The FSP designation is a commitment to high standards and proven capability. Specifically, the FSP is designed to attest to the holder’s superior technical knowledge and expertise, higher tacit problem-solving capability derived from relevant industry experience, and commitment to ethical conduct and professional behaviour. How to obtain it? Candidates will be conferred with the FSP credential after having met with certain conditions, including the provision of documentary evidence of their career achievements; supporting testimonial of their professional capability, knowledge and conduct; and participation in a rigorous professional panel interview with senior industry experts.

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

CAREERS GUIDE: FINANCE Graduate positions exist in investment management, the financial sector and in the finance departments of large corporations. Recent graduate positions include: Asset Management Analyst, Credit Analyst, Financial Analyst, Financial Planner, Funds Management Analyst, Investment Analyst, Investment Banker, Risk Management Analyst, Stockbroker and Wealth Management Analyst. INVESTMENT BANKING Related Electives: FINS3641 (Security Analysis and Valuation), FINS3625 (Applied Corporate Finance), Venture Capital (FINS3623). Working in the investment banking department may involve long, hard hours. It is one of the most competitive positions in the industry; however it is also one of the most rewarding. You are likely to be assigned to an industry/sector team as a graduate analyst before specialising in a certain type of transaction activity. MERGERS & AQUISITIONS The M&A division provide recommendations and advice on the acquisition and merging activities of both public and private firms. They are also involved in a variety of other transactions, such as spin-offs, joint ventures and strategic reviews. EQUITY CAPITAL MARKETS Equity capital markets analysts provide advice, structure and execute various types of equity offerings. Clients for large financial services firms often include large institutional corporations and governments. Often, your role will involve writing recommendations, organising and structuring the offer process, marketing an equity raising campaign, and working closely with other divisions within the investment banking division. DEBT CAPITAL MARKETS Similar to equity capital markets, debt capital market analysts provide advice and raise various types of debt for institutional clients and governments. RESEARCH, SALES & TRADING Related Electives: FINS3641 (Security Analysis and Valuation), FINS3625 (Applied Corporate Finance), FINS3623 (Venture Capital), FINS 3771 (Research Methods in Finance 1) RESEARCH As an equities research analyst, you would often be assigned a specific industry group or team. You will often write reports and investment recommendations for publishing or to specific clients. You will probe deeply into target companies on the micro level and also analyse industry and macroeconomic trends on the other end. This role requires strong analytical skills for dissecting market trends and drivers for companies and also strong writing skills to produce equity reports and recommendations. SALES & TRADING Sales involve establishing and maintaining relationships with institutional investors and tailoring services and products to meet their strategic and financial needs. A role in sales requires a strong understanding of client institution structures and excellent communication skills in order to satisfy those needs. In trading, your job involves buying and selling futures, options, and other derivatives to manage the risk, liquidity and exposure of institutional clients. Aside from action on the trading floor, your job will also involve pre-trade market analysis, evaluation of market developments. You will also be working closely with the sales and research teams.

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

CAREERS GUIDE: FINANCE CORPORATE BANKING Related Electives: FINS3630 (Bank Financial Management), FINS3650 (International Banking), FINS3634 (Credit Analysis and Lending) COMMERCIAL AND RETAIL BANKING As a commercial banker, you will be in the business of providing banking services to individuals, small businesses and large organisations. Roles in commercial banking are incredibly diverse and varied; you could be specialising in anything from credit analysis, to international finance, or to trade credit. You will be learning to develop a broad understanding of business and excellent people skills. INSTITUTIONAL BANKING In institutional banking, you will be working to provide financial solutions to medium and large companies with millions in assets and revenue, government organisations, and other institutions such as charities and foundations. The institutional department of a commercial is very large, and will allow you to work with relationship banking, markets, corporate finance, risk management, and transactional banking. PRIVATE EQUITY Related Electives: FINS3641 (Security Analysis and Valuation), FINS3623 (Venture Capital) PRIVATE EQUITY Private equity firms are an increasingly important part of the economy and offer some of the most sought after careers in finance. These firms control close to a trillion dollars of capital and get involved in leveraged buyout transactions, partial stake purchases in public companies and investments in private companies. You will be involved with spreadsheet analysis of the economics of a potential leveraged buyout, sourcing of new deals through industry research and screening of potential buyout candidates, or coordination of the many diligence and research items required to carry out a transaction. The work is detailed, interesting and demanding. Hours can be long and emotions can get frayed as you adapt to both the circumstances of a deal and the vagaries of those around you. You will soon become an expert on the debt markets – in particular, the arrangement of syndicated bank loans and high yield bond “take outs” that are used to refinance loans in buyouts. The experience of how the business world works at a high level can prove invaluable in your future career. INVESTING AND WEALTH MANAGEMENT Related Electives: FINS2643 (Wealth Management), FINS3637 (Wealth Management Advice) WEALTH MANAGEMENT Your role will involve overseeing and managing the assets of many high net worth individuals, families, business and institutions. This involves giving advice on brokerage, wealth planning, cash management, and superannuation. You will be required to understand the needs of your clients and the payout/return structure that they require. This role requires strong communication skills. The values of the assets you will be overseeing are often millions, and sometimes billions in value! Other specialised roles within wealth management include managing superannuation funds, pension funds and other types of specialised funds. You will be given opportunities to these types of jobs after gaining experience from a graduate position.

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

TURN ON, TUNE IN & TAKE PART. THE GRADUATE SHOW COMING IN FEBRUARY.

commbank.com.au/graduate

As Australia’s largest financial services institution, you probably know a fair bit about us already. So here are a few things you might not know: • We help a LOT of people. In fact, we deliver financial services to 11 million customers through the largest, most comprehensive financial services network in Australia. • We’re all over the world. We have offices in 12 countries across Asia, Europe and the US. • We are one of the largest listed companies on the Australian Stock Exchange and we are included in the Morgan Stanley Capital Global Index. • We are among the top 20 companies for leaders in the Asia-Pacific region, according to the world’s most comprehensive study of leadership and leadership practices conducted by Fortune Magazine and the international consultancy firms, Aon Hewitt and RBL Group. • We were the only financial services organisation to appear in the Top 20 list of companies people want to work for - for the second year running (Dream Employers survey). Our Programs Our Graduate Program is far more than an ordinary job. It’s also a rich, fun and rewarding experience. You’ll have the chance to trial a range of roles, expand your knowledge and skills, gain valuable networking and community experience, and determine which career path is best suited to you. Our Summer Intern Program will give you a 10 week introduction to life at the Bank, learn how we operate and get involved in great projects where you’ll have the chance to work and learn from some inspirational people who’ll help you put your career on the right track. Deadlines Applications open Graduate Program February 2013 Summer Intern Program July 2013

Applications close Tuesday, 2nd April 2013 at 5pm August 2013

Further information Website: www.commbank.com.au/graduate Email: graduaterecruitment@cba.com.au Phone: 1800 448 880

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

DAY IN THE LIFE: SUMMER ANALYST Time 7.35 am

Activity Wake up nice and early. I’ve timed it exactly so that I have time for a long shower and a good breakfast before I get to the office for 8.30am. Monday mornings start early with a formal meeting at 8am, so I definitely check that I’ve set the alarm clock on Sunday night.

8.30 am

The day kicks off with going through my news alerts and seeing what has been happening. There’s an application called IRESS which gives you a live news feed, so it’s always good to check it to see if anything has been going on. If there’s an article of interest, I might flick it onto the team.

9.00 am

I’ve received some work back from the Pres team (it’s a group of people that tidy up all the PowerPoint slides and Excel to make sure that the output conforms to the company’s presentation standards). Last night I sent them some maps to work on and I’m just going to review their work.

10.00 am

Meeting with an MD and associate about my intern project. The MD has just come back from an overseas business trip. The project looks quite challenging. I’ll probably make a start on it later this evening.

10.30 am

The maps are looking hot to trot so I’ll flick them to the analyst that I’m working for and switch over to doing some work on some profiles for a set of assets located in Australia. The analyst has sent me some information on the assets, so I’m going to have a read through it as well as hit up the websites for each of the companies that own the assets to see if the sites have any more information on the assets.

11.45 am

I’ve read through most of the information on the assets and I’m ready to start filling in the scaffold the analyst has sent me. There are a few areas where the information the client requested on the assets isn’t disclosed. I walk down to AMP food court to get a burrito from Mad Mex. I remember to take the intern burrito card with me as for every ten you get a free one with guacamole.

12.00 pm

12.20 pm

I’m back at my desk, devouring my burrito as I keep scanning company websites to see if there is any more information on these assets.

4.00 pm

I send off the profiles to the analyst. Meanwhile, I start looking at the multiples for each of the assets based on past transactions to figure out their value. It’s going to take me a while to figure out this deal comparison spread sheet that he’s sent me! On a completely different topic, the work Christmas Party is on Friday, so I need to get a Kris Kringle present for the boss. I ask the secretary if she knows what he likes.

6.00 pm

I’ve had a good crack at trying to figure out what each asset is worth. However, I need to analyse some broker reports to find out if I am in the right ballpark. I need to get a consensus NAV (the broker’s DCF) for each of the assets so I go to the broker portal to generate a pdf of all the broker reports.

6.30 pm

I send around a dinner order to my team. There’s a floor order but the team always likes to have their own dinner order so they have a choice. I pick Selah as the restaurant for tonight as I feel like steak! Meanwhile, as the dinner orders roll in, I start going through the broker reports.

7.00 pm

The analyst rings back and there’s a few extra slides that he wants me to add to the presentation pack. I’m about to get cracking on the slides when I get a call from the restaurant that dinner is ready and I head down with another intern to get dinner.

7.30 pm

I’m eating my steak, vegetables and chips as I continue reading through the broker reports.

8.00 pm

I’m back on deck and working on the other slides that the associate would like added to the presentation. There’s also some minor mark-up that the analyst wants me to complete on the slides that I created earlier.

11.00 pm

I’ve complete most of the work the analyst has asked me to do. So I flick it off to the Pres team to format overnight. Should be all good to send to the analyst tomorrow. I also need to make a start on my intern project, so I access the broker portal to download all the broker reports on my company. I send them off to production (the firm’s printing service) so that they can print some hard copies for me to read tomorrow.

11.30 pm

Home time- It’s time to get some sleep for tomorrow.

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

Bradley Kalgovas 5th Year Commerce (Co-op) Finance, Info Systems and Management Position: Summer Analyst Division: Corporate Advisory Firm: Goldman Sachs

INTERVIEW: SUMMER ANALYST

What did you learn in your internship position? How did that compare to studies in university? During my internship I developed my analytical, presentation and communication skills. Before a client engages in any action, they always want to ensure that they have a sound basis for the decision that they make. This comfort is obtained through thorough analysis, so it comes as no surprise that a large part of corporate advisory work is about analysing a company, a sector or even a whole market, determining things such as the value of the company, potential bidders for it and identifying any regulatory concerns. However, it’s not as easy as it seems. While at uni you might have all the information sitting there in front of you in the textbook, in the real world, there is too little relevant information and too much irrelevant and inaccurate information. Filtering out the irrelevant information, making a judgement call on which information is accurate and “sense checking” your work are key analytical skills that I learnt while working at Goldman Sachs.

Often the information that you’ve collected isn’t in a form that enables anyone to draw any insights. The trick to ensuring that the client interprets the information correctly comes from the presentation of the information. Long gone are the long and wordy business reports that you used to write at uni. It’s all bullet points, graphs and PowerPoint slides. However, it’s not just what’s on the paper that counts; you also need to be able to communicate what is on the PowerPoint slides effectively to the client. While working at Goldman Sachs I attended client meetings where ideas were “pitched” to the clients and I also had the chance to present my intern project to a group of bankers. What did you enjoy most about your position? While working at Goldman Sachs, I was surprised by the quantity of knowledge I gained and the nature of the work. The intensity of work meant that you became knowledgeable about an industry very quickly. Being able to contribute your knowledge to team’s understanding of the company or the sector is a great feeling. Additionally, the nature of the work was interesting, and I was often exposed to the story “behind the headlines”. Also, seeing your work presented to the client is extremely rewarding. Were there any challenges that you encountered in your internship position? While many bankers will talk of maintaining a work life balance as the key challenge for investment banking, the key challenge for an intern is actually balancing an intern project with the day to day job. At the beginning of the internship, each intern is given an intern project to complete by the end of the internship; finding time to complete the intern project as well as complete your day-to day work is definitely a challenge! What advice would you give others in attaining an internship? Generally the interview process for banking internships consists of three stages. First is the online application. This is the hardest stage as the recruiters reading your application have thousands to read- so you need to be able to clearly articulate why you are interested in banking and what differentiates you from everyone else. It’s handy to have a chat to someone in banking or someone who has done an internship at a bank, prior to submitting your application. The actual interviews are usually fast paced and with lots of different people. Every bank does it differently, but in essence the first round is usually more technical and with less senior bankers. The second round is with senior bankers- so make sure you’ve prepared some good questions to ask them. Often you get assigned a buddy to assist you through the interview process, so make sure that you make good use of them. Finally, remember that interviews are a two way street, so think about whether the people who are interviewing you are the people you want to work for and with.

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

DAY IN THE LIFE: FINANCE INTERN Time

Yaying Dong

7.20am

Wake up, shower and have breakfast

Bachelor of Commerce/Economics Accounting, Finance, Econometrics Company: Australian and New Zealand Banking Group Division: Global Wealth and Private Bank

7.50am

Leave home and head to the city

8.20am

Arrive at the office and check up on emails

8.45am

Listen to an overnight markets call which covers equities, fixed income, market events and banking conditions

9.00am10.00am

Look at my calendar for client meetings and begin to prepare the necessary material

10.00am

Attend a Client Strategy workshop to brainstorm ideas with investment specialists for the presentation to our high net worth clients

11.00am

Attend client meeting. The nature of the meeting can vary depending on the client

12.00pm

Lunch time. Catch up with fellow colleagues and friends in the city or gym

1.00pm

Work on conducting annual reviews, lending requests or preparing wealth strategies. This typically takes up the most of my workday

3.00pm

Another client meeting, but this time need to travel to the client’s premises

4.00pm4.15pm

Informal team meeting to catch up on priorities

4.15pm

Continue to work on analysis

6.307.00pm

Home time

Wealth management is a broad term used to describe advisory disciplines which incorporates financial planning, private banking, funds management, asset management and a number of aggregated financial services such as insurance and superannuation. So what do I have to do to get into wealth management? As the term is very broad, it all depends on which area of wealth management you want to specialise. Generally, a commerce degree with finance major is preferred by many employers for an entry-level role, such as a graduate program. For more rigorous disciplines like funds management and asset management, more quantitative and research skills are sought along with prior experience. How are the hours? The hours vary depending on which area of the business you are placed. During my time at Private Bank, my hours are typically 8.30-7. Occasionally, you will be required to stay back due to an urgent client request and when QA takes place. In my second rotation at insurance the hours were much more predictable. What are the main tools of the trade? Word, excel and powerpoint. On the banking side, there are also special programs and softwares. Can you still get into wealth management if you don’t know either of those? At ANZ, graduates are given an excellent opportunity to participate in a variety of training programs. This includes training for excel, powerpoint and navigating specialist programs. Often the best place for advice is from your team, so if you are stuck with something, don’t be afraid to ask your fellow colleagues!

Activity

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

William Li Bachelor of Commerce (Hons.) Finance Position: Analyst Division: Principal Finance (Fixed Income Proprietary Trading) Firm: Deutsche Bank

INTERVIEW: FINANCE GRADUATE

What did you learn in your internship position? How did that compare to studies in university? My internship position greatly improved my knowledge of fixed income products and derivatives as well as my trading skills. I was able to see firsthand how some of the more exotic products worked, such as CDS (Credit Default Swaps), Swaptions, FX options, CDOs (Collateralised Debt Obligation) and MBS (Mortgage-Backed Securities). While these instruments are commonly mentioned in finance textbooks, the application and structure of these products are often not discussed in detail. Ultimately, knowledge from university certainly does help in forming a basic understanding of different financial products. However, in practice, the products may be structured and behave very differently to what is taught at university.

What did you enjoy most about your position? The internship was very intellectually challenging, given the degree of complexity of the instruments that were traded. My position as an analyst also gave me the opportunity to work across all three desks - structuring, flow (market making) and principal finance (proprietary) - and see how different trading desks work together to generate profit. My knowledge of trading techniques and how different fixed income products work also improved significantly. There is nothing better than seeing a well thought out strategy being executed correctly in the marketplace. The position also gave me an immense amount of networking opportunities. Networking and retaining contacts in the industry are one of the most important skills that any intern should learn. They give us the opportunity to see the inner workings of an organisation and, most importantly, they create future opportunities within the industry. Were there any challenges that you encountered in your internship position? The biggest challenge I faced was the lack of knowledge in fixed income instruments and fixed income-related derivatives. At the university level, courses tend to be heavily focused around corporate finance and equities, and fixed income is rarely taught in-depth in core courses. Given my limited knowledge on fixed income, I had to familiarise myself with a lot of concepts in fixed income from a structuring, dealing and trading perspective. Communicating with senior staff members can sometimes be daunting and challenging. I still remember the nerves talking to the managing director and head of global markets. However, remember that they are human as well, and be concise and clear when speaking to senior staff members. What advice would you give others in attaining an internship? The one piece of advice I would give is to not get caught up by what others want to do and really do your research to see if the job you are applying to is suitable for your personality and career goals. Also, it would be wise to have an in-depth understanding of each stage of the interview (e.g. online tests, assessment centres, and technical and behavioural interviews).

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

Jonathan Luk 4th Year Commerce/Economics Majoring in Actuarial Studies, Finance and Econometrics Company: Commonwealth Bank Division: Financial Services Team: Product Control

The aspect that was most enjoyable for me was the strong focus on individual on-thejob training, which is probably one of the strong points of the internship program I completed (Commonwealth Bank). It gives you a genuine experience of what it would be like as a graduate student, and allows you to immerse yourself in the firm’s culture and dynamics – giving you a very different perspective than if you simply shadowed a partner or were given a quick preview of their work. This is something that university simply can’t teach you beforehand. Not only that, it gives you the added benefit of knowing that the tasks you were doing would have real-world value. You could very well be given the responsibility of creating statements that you would subsequently send to ASX and other important stakeholders, or analysing datasets that you would have to pitch to internal clients – all of which contributes to the company’s successful operations. Were there any challenges that you encountered in your internship position? The greatest challenge during my internship was definitely finding out what you could uniquely contribute to the team, especially given that they were all extremely well versed at what they were doing. It was a question of finding out your own niche and being able to utilise that to improve existing processes. For me personally, that niche was the programming skills that I gained from a relatively technical degree, which helped me write macros which simplified and expanded on what my teammates were doing. For you, it could be excellent powerpoint skills that allows you to quickly produce pitchbooks, or familiarity with legal documents that lets you analyse new economic policies quickly – it’s up to you to find out what you can contribute. What advice would you give others in attaining an internship?

INTERVIEW: FINANCE INTERN

What did you enjoy most about your position?

The first piece of advice is to make sure your cover letters and responses are the best you can possibly create. It needs to have substance, so try to get connected and garner information about what the position really entails or how it contributes to your longterm career goals. It will show that you are genuinely interested and will set you apart from those who provide more generic responses. At the same time however, it needs to be concise – try to avoid going overboard otherwise it just dilutes the meaning behind your words. The second piece of advice is simply to be yourself. It’s much easier said than done, but you need to show them real enthusiasm and interest in the job to really differentiate yourself. Try and avoid being a robot – in the same way that an interview allows you to get to know the company, the company wants to get to know you and your personality to see whether or not you will be a good fit.

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

Jonathan Luk 4th Year Commerce/Economics Majoring in Actuarial Studies, Finance and Econometrics Company: Commonwealth Bank Division: Financial Services Team: Product Control What did you learn in your internship position? My internship offered a range of different learning opportunities that you could roughly decompose into three parts: 1. Team-specific tasks 2. Soft technical skills 3. First-hand look at the firm and its culture.

INTERVIEW: FINANCE INTERN

The team-specific tasks are tasks that the team you were placed in have accomplished. For me, I was placed in Product Control, which had the role of making sure traders were booking trades correctly and making sure we met minimum capital requirements set by the ASX. Most of what you will learn during an internship, however, will be the next two. The work you do for your team is an avenue for you to develop soft skills that you can use wherever you go, and to see how their culture suits your personality.

The soft skills you learn generally depend on which team you are placed in. For me, it was a lot of Excel â&#x20AC;&#x201C; particularly the more technical components such as developing macros to automate tasks and writing computer codes. For others, it was analysing how much a company was worth, seeing how viable a particular deal was, or techniques for analysing market trends in credit card usage. Getting a feel for the culture of the firm is done not only through interactions with your own team, but people on the floor, at corporate events and cocktails, and conversations with recent graduates. For Commonwealth Bank, the culture was great in that everybody was friendly, polite and you had a wide cross-section of interesting people to interact with. For example, two of my teammates had previously worked in London and they ranged from recent young graduates to those expecting their first child. How did that compare to studies in university? Generally speaking, an internship provides a more practical learning experience than university. University provides you with a background foundation of knowledge, but an internship teaches you how to use that knowledge to deliver real-world value. From the perspective of the company, you are more useful if you are able to make a judgement about how reasonable or credible a figure is, than if you could remember a specific formula exactly. The best way to develop that judgement is through work experience such as internships, which is why they are so highly valued. That is not to say that what you learn at university is not important â&#x20AC;&#x201C; it is. At times you need very specific knowledge, such as how much liquid capital a financial institution has to hold relative to their exposure, or more general skills, such as how to convert between currencies given an exchange rate. It is just that background accuracy and process of thinking, which you only really build through work experience, is more valuable and important in the long run.

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Successfully different Macquarie Group

2014 Australian Graduate program 2013/2014 Australian Summer Internship program

For further information or to apply, visit macquarie.com.au/graduates Find us on Facebook

Macquarie Group Careers (Australia and New Zealand) Follow us on LinkedIn

Macquarie Group

The material in this advertisement is current as at 6 February 2013. This advertisement has been prepared by Macquarie Group Limited and its subsidiaries worldwide (the Macquarie Group) for the sole purpose of providing information for potential job applicants. This advertisement must not be reproduced, in whole or in part, without express permission from the Macquarie Group. The Macquarie name and Holey Dollar device are trademarks of the Macquarie Group.

OPPORTUNITIES WITH MACQUARIE Each year Macquarie offers students from a variety of tertiary disciplines both summer intern and graduate opportunities where you will receive hands-on experience in a challenging, dynamic work environment*.

What we look for We seek high calibre candidates who have a strong interest in the financial services sector and a genuine interest in working at Macquarie. In particular we look for:

You may have opportunities to engage in:

• • • • • • • •

• • • • • • • • • •

Advisory services Financial analysis and modelling Quantitative analysis Research and sales Trading Accounting/audit Human resources IT Risk and credit analysis Compliance.

Underpinning our reputation as a market leader in a broad spectrum of financial and investment markets is the quality of our people. In joining our graduate and/or summer internship program, you can be part of a successful team where your contribution is valued from the moment you walk through the door. * Opportunities vary from year to year. Please ensure you check the careers website once applications open to confirm which business groups are offering summer intern or graduate opportunities.

Why Macquarie? Macquarie is a global provider of banking, financial, advisory, investment and funds management services, employing more than 13,400 people across 28 countries*. The diversity of our business and our commitment to managing career development ensures that the people we recruit have the ability to find their niche and excel in a challenging environment. At Macquarie, we offer real responsibility from day one, giving you the exposure and freedom to determine your own career path. *As at 30 September 2012

high levels of motivation above average analytical skills excellent communication skills teamwork entrepreneurialism creativity a strong sense of integrity well rounded individuals demonstrating a strong track record of academic performance and involvement in extracurricular activities, and/or participation in community based initiatives.

Relevant disciplines include: Accounting, Actuarial Studies, Business/ Commerce, Computing, Economics, Engineering, Finance, HR, Information Systems, IT, Law, Mathematics/ Statistics, Sciences. How to apply Online: macquarie.com.au/careers Program and deadlines 2014 Australian Graduate program • Tuesday 9 April 2013, 12pm AEST 2013/2014 Australian Summer internship program • Melbourne office: Thursday 27 June 2013, 12pm AEST • All other locations: Thursday 25 July 2013, 12pm AEST We encourage you to submit your application well in advance of the advertised dates on our careers website.

Citizenship/residency requirements Australian citizens and permanent residents only (including New Zealand citizens). Position locations

Graduate program Working with some of the best people in the industry, our graduate program enables you to join a specific group and participate in a structured induction, learning and development program during your first 12 months with Macquarie. On the job training and postgraduate education is a significant part of a graduate’s ongoing professional development. Orientation, together with a comprehensive range of external and internal courses and networking opportunities are an integral part of the graduate program.

Summer internship program Macquarie’s summer internship program provides an opportunity for students typically in their penultimate year of study to work full time over the summer break. Students join various teams within Macquarie’s business groups, typically between November and February. Throughout this time students benefit from a hands-on experience, increased exposure to the financial services sector and an invaluable insight into the career opportunities offered at Macquarie. The summer internship program provides an ideal opportunity to demonstrate your potential, and gives you a significant advantage when applying for graduate opportunities. The ideal outcome of the program is a graduate offer at Macquarie.

Further information Website: macquarie.com.au/graduates Email: graduate@macquarie.com Phone: +61 2 82374477 e-connect newsletter: macquarie.com.au/e-connect

Typically NSW - VIC - WA - New Zealand

THE MACQUARIE GRADUATE EXPERIENCE Hear from Cynthia, a 2012 graduate in our Risk Management Group, about her experience on the Macquarie graduate program. What inspired you to choose Macquarie? I chose Macquarie for a number of different reasons, but foremost was because of its impeccable reputation as a leading Australian financial institution. Given its reputation I knew that I would be receiving training unavailable elsewhere. As a graduate with minimal practical experience in the finance industry it was important that I join a company that would invest in my training and development and provide me with opportunities to continue to grow and develop throughout my career. What is a typical day for you? In my experience a typical day does not exist, every day is different â&#x20AC;&#x201C; things are constantly changing whether it be the regulatory environment or the specific task you are assigned. No two days tend to be the same.

What are some of the challenges that a new graduate/intern is likely to face? The main challenge which exists once starting full-time work (other than getting used to the early mornings) is trying to overcome the steep learning curve. Although university equips you with the skills necessary to do a good job, it does not equip you with the knowledge needed and the only way to gain it is through on the job training. Are there any opportunities to give back to the community? As a graduate at Macquarie I was given the opportunity to give back to the community by joining the Macquarie Graduate Volunteer Network. The Network is a great way to give back to the community and to form bonds with fellow graduates. As a member I was able to help organise and assist with a number of fundraising projects and volunteer events that went on throughout the year. We were able to help raise much needed funds for a number of charities and assist others in more practical ways when required.

My main responsibilities revolve around the prudential regulations. I work with different business units within Macquarie to come up with the appropriate regulatory capital treatment for different transactions. What drives you in your day to day work? The desire to learn more and do a great job is what drives me in my day to day work.

The material in this advertisement is current as at 18 February 2013. This advertisement has been prepared by Macquarie Group Limited and its subsidiaries worldwide (the Macquarie Group) for the sole purpose of providing information for potential job applicants. This advertisement must not be reproduced, in whole or in part, without express permission from the Macquarie Group. The Macquarie name and Holey Dollar device are trademarks of the Macquarie Group.

CAREERS GUIDE: MAJORS

MANAGEMENT The main component of management is building and developing relationships between people and organisations. Management also involves formulating goals, designing organisational structures, fostering innovation and regulating resources.

WHAT IS MANAGEMENT?

Management examines the processes, conceptual expertise and work functions involved in managing people and organisations effectively. Rather than focusing purely on the tasks, roles or functions of managers, the program examines the complex relations between power, people and resources that are the key challenges to effective management. Theories and predictions concerning new organisational forms, future business trends, and more effective management practices are studied in addition to established knowledge in the discipline. The overall objective is to equip future managers to effectively apply knowledge and skill to the complex problems facing organisations in today’s dynamic global business environment.

The broad field of management encompasses a wide variety of skills directed towards understanding how people, as individuals and as groups, act within organisations. This ensures that organisations are kept up to date in a dynamic business environment, and on track to achieve their goals. Management is multi-disciplinary, requiring graduates to solve problems and operate in a variety of environments, especially ones that are constantly changing. Within the field of management, the following areas of study are offered to both undergraduate and postgraduate students: • International Business • Human Resource Management • Management

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CAREERS GUIDE: MANAGEMENT

The modern business world is one of express global transportation and almost instantaneous worldwide communication. This has increased demand for graduates equipped to tackle the international nature of todayâ&#x20AC;&#x2122;s marketplace. International business experts may be in charge of the finances, marketing and human resources of a global corporation, or involved in the import and export of their companyâ&#x20AC;&#x2122;s goods, finances and personnel. HUMAN RESOURCES MANAGEMENT Human Resource Management is an essential function of organisations, providing them with the critical structure to organize, evaluate, and co-ordinate employees. Graduates are equipped with the skills and knowledge required to take a strategic and coherent approach to the management of an organizations human capital employees. A major in human resource management provides a strong knowledge base for anyone who is involved in managing people at work. Aiming to enable the organization to achieve its strategic goals by attracting, retaining and developing employees, HRM functions as the link between the organization and the employees. The ability to understand and evaluate employee functions and relate them to organizational objectives is crucial for the achievement of organizational objectives, as it assists in creating loyal employees, who are ready to offer their best. MANAGEMENT Management is a set of activities focused on relationships between people and organizations. It involves facilitating and organizing activities, formulating strategy and building structures to achieve performance goals. It is multidisciplinary in theory and practice. Graduates are well honed in their ability to assess complex relationships between power, people and resources. This major complements a variety of disciplines such as accounting, finance, information systems or marketing.

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

AREA OF STUDY: RELEVANT MAJORS

INTERNATIONAL BUSINESS International Business is a rapidly growing field dealing with the creation, development, strategy and management of multinational organizations. Due to the dynamic nature of modern business, business leaders and professionals must investigates how firms organize and conduct operations globally, and how the competitive international environment shapes the economic, political and cultural context for business.

CAREER PROSPEC TS

CAREERS GUIDE: MANAGEMENT Management positions are available across a range of organisations. Some recent graduate positions are: Business Analyst, Client Service Officer, Corporate Planning Officer, Management Consultant, and Strategic Planning and Operations Coordinator, as well as roles in business development, general management, human resource and change management, occupational health and safety, operations management and quality management. INTERNATIONAL BUSINESS Opportunities for International Business graduates range from corporate roles in manufacturing, and financial and professional services to government agencies. They include: • Asset Management Trainee • Business Analyst • Cross-Cultural Advisor • Export and Import Officer • Global Product Coordinator • Government Official • International Business Strategist • International Equity Officer • International Marketing Officer • International Trade Officer • Policy Advisor • Purchasing Officer • Purchasing Support Coordinator • Research Analyst

HUMAN RESOURCE MANAGEMENT Graduates can expect employment in a variety of industries and organizations, as they are in high demand due to essentiality of the skills they possess in managing human capital. Possible careers in this specialization include: • Employment Relations Consultant • Human Capital Coordinator • Human Resources Officer • Learning and Development Officer • People and Culture Specialist • Recruitment Officer • Remuneration Officer • Staff Development Officer • Training Coordinator • International Business

MANAGEMENT Management positions are available across a range of organizations. They are diverse in nature, whereby the knowledge acquired by Graduates are even applicable to other business disciplines and practices. Generally, opportunities are not limited to, but may include: • Business Analyst • Client Services Officer • Corporate Planning Officer • Management Consultant • Strategic Planning and Operations Coordinator • Roles in Business Development • General Management • Human Resource and Change Management • Occupational Health and Safety • Operations Management and Quality Management

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CAREERS GUIDE: MANAGEMENT

Compulsory courses • MGMT1101 Global Business Environment (6 UOC) • MGMT2101 Int Bus & Multinat Operations (6 UOC) • MGMT2102 Managing Across Cultures (6 UOC) • MGMT3101 I’national Business Strategy (6 UOC) • MGMT3102 Asia-Pacific Business (6 UOC) Elective courses • MGMT2002 Managing Business Communicatio (6 UOC) • MGMT2105 East Asian Business Enterprise (6 UOC) • MGMT2106 Comparative Management Systems (6 UOC) • MGMT2725 Career Planning & Management (6 UOC) • MGMT3702 International Hrm Practice (6 UOC) • MGMT3708 Research Methods in Empl& Mgmt (6 UOC) • MGMT3721 Negotiation Skills (6 UOC)

COURSE STRUCTURE

INTERNATIONAL BUSINESS A major in International Business consists of 48 UOC (8 courses). Five (5) of these courses are specified; the other three (3) are elective courses that are chosen from the list below. At least one (1) of the elective courses needs to be at level 3 (MGMT3XXX). This is regardless of whether you are doing a single major or taking International Business as a second major. A minor in International Business consists of 30 UOC (5 courses) containing the following courses: MGMT1101, MGMT2101, MGMT2102, MGMT3102 and STRE3101. The minor does not form part of the nominated major.

HUMAN RESOURCES MANAGEMENT A major in Human Resource Management consists of 48 UOC (8 courses). Five (5) of these courses are specified; the other three (3) are elective courses that are chosen from the list below. At least two (2) of the electives chosen must be at level 3 (i.e. MGMT3XXX). This is regardless of whether you are doing a single major or taking Human Resource Management as a second major. A minor in Human Resource Management consists of 30 UOC of the following courses: MGMT1001, MGMT1002, MGMT2705, MGMT2718, MGMT3701. Compulsory courses • MGMT1001 Managing Organisations&People (6 UOC) • MGMT1002 Manag. Organisat. Behaviour (6 UOC) • MGMT2705 Industrial Relations (6 UOC) • MGMT2718 Human Resource Management (6 UOC) • MGMT3701 Legal Aspects of Employment (6 UOC) Elective courses • MGMT2704 Social Organisation of Work (6 UOC) • MGMT2724 Health and Safety at Work (6 UOC) • MGMT2725 Career Planning & Management (6 UOC) • MGMT3702 International Hrm Practice (6 UOC) • MGMT3708 Research Methods in Empl& Mgmt (6 UOC) • MGMT3721 Negotiation Skills (6 UOC) • MGMT3724 Strategic Human Resource Mngt (6 UOC) • MGMT3728 Managing Pay and Performance (6 UOC) • MGMT3729 Managing Workplace Training (6 UOC)

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

MANAGEMENT A major in Management consists of 48 UOC (8 courses). Five (5) of these courses are specified; the other three (3) are elective courses that are chosen from the list below. At least two courses chosen from the electives list must be at level 3 (i.e. MGMT3XXX). This is regardless of whether you are doing a single major or taking management as a second major. A minor in Management consists of the following 30 UOC of courses: MGMT1001, MGMT1002, MGMT2001, MGMT2002, MGMT3101. The minor does not form part of the nominated major. Compulsory courses • MGMT1001 Managing Organisations&People (6 UOC) • MGMT1002 Manag. Organisat. Behaviour (6 UOC) • MGMT2001 Manag. Innovat. Organis. Chang (6 UOC) • MGMT2002 Managing Business Communicatio (6 UOC) • MGMT3101 I’national Business Strategy (6 UOC) Elective courses • MGMT2102 Managing Across Cultures (6 UOC) • MGMT2106 Comparative Management Systems (6 UOC) • MGMT2718 Human Resource Management (6 UOC) • MGMT2725 Career Planning & Management (6 UOC) • MGMT3702 International Hrm Practice (6 UOC) • MGMT3708 Research Methods in Empl& Mgmt (6 UOC) • MGMT3721 Negotiation Skills (6 UOC) • MGMT3728 Managing Pay and Performance (6 UOC) • MGMT3729 Managing Workplace Training (6 UOC)

Graduates from the School of Management have the opportunity to be accredited with professional and industry groups including: • Australian Human Resources Institute • Standards Australia • Australian Industry Group • Unions NSW • Industrial Relations Society Staff from the school and future graduates can look forward to associations with a variety of industry associations such as: • Australian Institute of Company Directors • Safety Institute of Australia • St James Ethics Centre • International Council on Hotel and Restaurant • Institutional Education For a more detailed course structure, and elective options please refer to the UNSW Handbook: Human Resource Management: http://www.handbook.unsw.edu.au/undergraduate/plans/2012/IBUSA13502.html Management: http://www.handbook.unsw.edu.au/undergraduate/plans/2012/MGMTH13502.html Industry Associations & Accreditation: http://www.handbook.unsw.edu.au/undergraduate/plans/2012/MGMTA13502.html

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PROESSIONAL ACCREDITATION

COURSE STRUCTURE

CAREERS GUIDE: MANAGEMENT

Virginia Phung 3rd Year Commerce/Science Majoring in Human Resource Management, Finance and Psychology Position: Human Resources Intern Division: Human Resource Management Firm: Starlight Children’s Foundation Australia

On a personal level, as Starlight focuses on individual growth and development, the internship has highlighted my strengths. Though on the flip side, it has also pointed out my areas of development, and with the support of the team, I’m working on these every working day! Literally in one line, as an intern at Starlight, I’m learning aspects of everything, everyday and I’m absolutely loving it! What did you enjoy most about your position? I definitely enjoy the work culture at the Starlight Children’s Foundation and working with an amazing group of dedicated, caring and passionate people. In HR, you also get to interact and engage with others on an internal and external level and this makes work extremely enjoyable. Learning HR skills would also be a highlight as it gives me the experience I need to get a head start in my career. Also, the dynamic nature of work is great – every moment, every day is different and this makes the whole experience worthwhile and rewarding!

INTERVIEW: HR INTERN

What did you learn in your internship position? How did that compare to studies in university? This internship has definitely opened my eyes to HR as a career field and has taught me a lot on a personal level too. Throughout the internship, I was constantly learning new things everyday related to HR as a profession. Everyone tells you work is different to university, but it isn’t until you experience it first-hand that you understand why and how. Also, once you begin work, you finally realise whether what you always said you wanted to do is actually for you. For me, the experience has definitely motivated me more towards HR as a career. The work atmosphere is a lot more dynamic, practical and ‘on-the-go’ compared to university studies. In saying so, I find that some skills you learn in university are transferrable to the work place in HR, and this has helped a lot in making a smooth transition.

Were there any challenges that you encountered in your internship position? The challenges that I faced include learning how to balance professionalism and entertainment. This One challenge would definitely be getting used to the HR systems and programs the company uses. Also, trying to balance all the tasks and processes involved in HR and getting used to the pace at which things go. Fortunately at Starlight, the team are all very supportive, encouraging and always willing to give the extra hand, so I was able to adapt well and learn quickly on the go! What advice would you give others in attaining a internship? HR internships are a fantastic opportunity to get a practical insight into the broad career field. However, they are not as common as internships in other commerce fields. So, if you are looking for one, be active in your search and once you find one that interests you, put in your best efforts to get through! If you are successful, make sure you make the most of it because the experience will be invaluable and also lay a good foundation for your future career endeavours. It’s also important to speak to experienced people in the field as they can give you a more personal insight into what the field is like and perhaps even guide you towards current or future opportunities.

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Tiffany Cheung 3rd Year Commerce Majors: HRM/ Finance, Minor: Business Law Position: A/NZ HR Case Management and Appeals Intern Division: Human Resources Firm: IBM

INTERVIEW: MANAGEMENT INTERN

What did you learn in your internship position? How did that compare to studies in university? My role as part of the Case Management and Appeals team means that I get a very practical, firsthand experience of what managers do to handle appeals from employees all over the Australian, New Zealand and Asian regions. I learn from my managers how to handle particular situations when dealing with employees and the processes that IBM uses to make the company a better place for people to work. I also get to see legal and medical perspectives of HR as my team works very closely to the respective IBM departments, so I’ve learnt how both these practices have a hand in HR. Most importantly, I’ve learnt what HR is and what life in a HR department is like.

Studies in university are a lot more theory-based. You definitely don’t get to see how things work in real life – even with ‘cases’ that you get during tutorials, because they’re all mostly hypothetical. It’s great that because of my internship, I get a parallel between my university studies and the real life corporate world. It makes university studies a lot more interesting than ever before because I can relate theories to situations that I’ve seen and experienced. What did you enjoy most about your position? The incredible stories I get to hear from my managers, and how they handled particular situations. Human resources management is interesting – I feel that you have to know a lot about the business, but you also have to learn how to deal with individuals who believe that they are above the business guidelines – and to see my managers handle situations so tactfully, yet gracefully and patiently is really inspiring. They have this knack for dealing with problems, and it’s more than just a job – it’s also a life skill. I’m also an intern representative on the intern committee which means that I get to organise a lot of events – networking ones with grads and executives, or just dinners and drinks with the other interns on a regular basis. It’s great because the amount of exposure you get with being able to talk to the IBM Australia recruiters, senior managers, and directors is extensive; and you get to meet so many awesome people in the intern group – they will definitely be the people I miss the most when my internship ends. Were there any challenges that you encountered in your internship position? A few – but I think most notably in the first few months rather than the later months. I found myself rather tongue-tied when it came to talking to executives and directors, or even other HR managers who I didn’t know. If I could do it over, I’d have more confidence in myself to make more of an impression in the beginning. It was also rather tricky balancing work, study, social life and extracurricular activities and commitments during the university semesters but you learn to just stop complaining and just push yourself to finish and accept that you will sleep less than usual. I would also advise that to make sure you stay on top of things, keep a calendar diary!! It is a lifesaver. What advice would you give others in attaining an internship? Be passionate for what you are applying for because there is nothing like going to work and hating everything that you do just to get a job and have that ‘experience’ marked onto your resume - it will drive you mad! Apply for the jobs that you would find interesting and you believe that you will love doing. If you’re genuinely interested in what you are applying for, it can be seen during the interview processes, and recruiters can tell. Also, make sure that you’re ready to be passionate and dedicated to what you learn. It can get tedious, and not every task they get you to do is exciting and interesting – but learn to take the good with the bad and challenge yourself to exceed expectations with every task that they set you.

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

Lauren Cuda Title: Human Resource Graduate Qualifications: Bachelor of Commerce and Bachelor of Arts Organisation: Commonwealth Bank of Australia Year joined: 2012 Why did you choose to work in this area? At university I thoroughly enjoyed my studies in Human Resources and I had developed a particular interest in Employment Law and Industrial Relations. The HR Graduate Program at Commonwealth Bank was a perfect fit for me as it offered a great opportunity to match my interests across a variety of roles. The HR Graduate program consists of rotations through five different aspects of the HR function. In addition HR Graduates are offered one client rotation which is the chance to spend time in a role outside of the HR function which is a great opportunity to build on our commercial acumen level. What do you find most interesting or rewarding about your work? The most rewarding part of my role is the diversity I have experienced through my rotations to date. Since our HR team and roles are so broad in each rotation I rarely find myself completing repetitive work, and every team is interesting in that I have the opportunity to explore different responsibilities. I am frequently interacting with new people in my roles and am continually challenged to think flexibly and consider solutions HR can offer from the perspectives of the various stakeholders. What skills and attributes are required for your division? Human Resources offer a variety of roles and responsibilities. Communication and relationship building skills are vital to this role. To be successful in HR you also need to be able to demonstrate a strong client understanding, be proactive, flexible and exhibit resilience. As a graduate your managers, program coordinator and mentor are a valuable support system that work closely with you to ensure you a building the skills and having the relevant exposure during the program which will see you to be successful in Human Resources. What are some of the challenges you face/have faced and how have you overcome them? The biggest challenge for me has been defining the goals I can achieve in a rotation. Each time you rotate it can take a few weeks to settle into the team, the new role and regain an effective working rhythm. I found this transition has become easier throughout the program. I have learnt to better manage other peopleâ&#x20AC;&#x2122;s expectations of me and also begin to articulate early on the personal goals and learningâ&#x20AC;&#x2122;s I want to accomplish during my time in that team. Asking questions, seeking feedback and establishing a positive working relationship with your managers is a key enabler to guarantee you have the necessary level of exposure and are continually learning. What have you enjoyed most about the Graduate Program? The Graduate Program has been an excellent springboard for my career. Throughout the past year I have had the opportunity to develop my skills as a HR generalist and I have been able to gain exposure and interact with senior leaders in our organization. At the same time, the graduates are a very social group and I have been able to develop great friendships with other graduates who are sharing similar experiences.

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

CAREERS GUIDE: MAJORS

WHAT IS MARKETING?

MARKETING

Marketing is the absolute life blood of all businesses. It thrives on creativity and innovation to create branding and promotional foundations of a firm by identifying consumer wants, targeting potential markets and designing products that consumers need and desire. The exponential growth in the demand for marketing has been aligned to the rise of consumerism where firms seek to promote product or service differentiation rather than price competition. The success of â&#x20AC;&#x2DC;brandâ&#x20AC;&#x2122; conglomerates like Coca Cola, Apple and Procter & Gamble is largely attributed to their loyalty base created by marketing. Marketing is a versatile and innovative area, therefore requiring skills from many disciplines. . As a result, firms recruit from a wide variety of expertise. Furthermore, a diverse portfolio of work experience is very highly valued. The work can involve a variety of tasks ranging from managing public relations to designing visual merchandise for the retail sector.

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

CAREERS GUIDE: MARKETING CORE COURSES • MARK1012 Marketing Fundamentals (6 UOC) • MARK2051 Consumer Behaviour (6 UOC) • MARK2052 Marketing Research (6 UOC) • MARK3054 Market Analysis (6 UOC) • MARK3082 Strategic Marketing Management (6 UOC) ELECTIVE COURSES Choose 3 courses from the following list. At least one of these courses must be at level 3 • ACCT3563 Issues in Financial Reporting and Analysis (6 UOC) • MARK2053 Marketing Communications & Promotions Management (6 UOC) • MARK2055 Service Marketing & Management (6 UOC) • MARK2071 International & Global Marketing (6 UOC) • MARK2084 E-Marketing (6 UOC) • MARK3081 Distribution Strategy & Retail Channels (6 UOC) • MARK3091 New Product & New Service Development. (6 UOC) • MARK3092 Brand Management (6 UOC)

UNITS OF STUDY

The highly regarded Australian School of Business’ School of Marketing was established in 1965 offering world-class research in marketing and cutting-edge educational programs.

*ACCT3563 is included for the benefit of students undertaking majors in both Accounting and Marketing to allow compliance with the requirements of the professional Accounting bodies. Students with majors in Accounting and Marketing may count this course towards the Accounting major AND the Marketing major. Students planning on studying honours in Accounting must take ACCT3573 Issues in Financial Reporting & Analysis (6 UOC) in place of ACCT3563 Issues in Financial Reporting & Analysis.

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

CAREERS GUIDE: MARKETING

CAREER PROSPEC TS

ELECTIVE

TOPIC AND SKILL

WOULD COMPLIMENT WITH ...

MARK2053 Marketing Communications & Promotions Management

Promotional Mix, Design, Implementation of Communication Strategies

MARK3091 New Product & New Service Development MARK3092 Brand Management

MARK2055 Service Marketing & Management

Service Encounter, Failure and Recovery Servicescape, Customer Service, Service Quality, Customer Satisfaction, Yield Management

Services Marketing in Tourism and Hospitality degree

MARK2071 International & Global Marketing

International Marketing Strategies, Global Branding, Marketing Management Across Borders

MARK2084 E-Marketing MARK3092 Brand Management

MARK2084 E-Marketing

Technology Innovation, Communication Strategies, Marketing Position and Segmentation

MARK2071 International & Global Marketing

MARK3072 Advanced Consumer Behaviour

Consumer Choice, Attitude Formation, Learning Consumption Experience

MARK1014 Customer Relationship Management

MARK3081 Distribution Strategy & Retail Channels

Marketing Channel Structure and Functions, Distribution intensity, International Retailing, Channel Integration

MARK2071 International & Global Marketing MARK3091 New Product & New Service Development

MARK3091 New Product & New Service Development

Innovation and Entrepreneurship Product Markets, Market Research Techniques

MARK3092 Brand Management

Launching New Brands, Brand and Line Extensions, Product life-cycle, Brand Alliances, International Branding, Brand Metrics/Audits

MARK2071 International & Global Marketing MARK3091 New Product & New Service Development

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

CAREERS GUIDE: MARKETING

Advertising You will work with all aspects of marketing from strategy to concept to the execution of the strategy. You will find that most jobs on the business side of advertising include Account Management, Account Planners, and Media Buyers. Demand for Advertising Sales Agents is expected to increase by 13% through 2018. • Advertising Manager • Advertising Sales Director • Account Executive • Account Coordinator • Media Director • Media Coordinator • Media Buyer

CAREER PROSPECTS

ADVERTISING AND PUBLIC RELATIONS You are responsible for using your skills and innovation to create promotional campaigns that will get people excited about the product. We’re talking about the “WOW” factor – when you can’t seem to turn to the next page of a magazine and/or keep your eyes on the road when you’re driving past a billboard. On the Public Relations side, you help to manage the perceptions of brands and their products, from arranging speeches to liaising with the media. Companies in this field include Saatchi & Saatchi, Ideaworks, BMF Advertising, Trendhaus and Vertical Leap Marketing.

Public Relations It is the responsibility of the Public Relations department to manage communication with the media, consumers, employees, investors, and the general public. They are considered the spokespeople for the company. They will often write press releases to promote new products or to keep the investment community informed of business partnerships, financial results, or other company news. If they are based out of media relations they will spend their time responding to information requests from journalists or pitch stories to the media. They are also responsible for making sure the correct message is getting across, and managing the public perception of the product. This marketing area of expertise is expected to grow 14% through 2018, according to the Bureau of Labour Statistics. • Public Relations Specialist • Public Relations Director • Corporate Communications • Book Publicist • Press Secretary

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CAREER PROSPEC TS

CAREERS GUIDE: MARKETING MARKET RESEARCH You are to provide the means of an answer to a question. Market researchers strive to discover the reasons that drive our consumer choices, such as why we choose to satisfy our morning coffee cravings from Starbucks over Gloria Jeans. You would apply methods including surveys, mystery shopping, focus groups and new product demonstrations to help understand the behaviour of the target market. Market research companies and advertising agencies include Clemenger BBDO, Roy Morgan Research, Chieftain Marketing, Ninedots Marketing, Digital Cadet, Accenture and The Communications Group. Market Research involves researching the intended target. That target can be companies or individuals. In order for a company to capture a market it must first be able to understand that market. Research involves the processes of understanding the consumer, what their needs are, what their purchasing habits are, and how they view themselves in relation to the rest of the world. •Market Research Director •Market Research Manager •Market Research Supervisor •Market Analyst PRODUCT MANAGEMENT Your role is to market and develop products - from luxurious goods to basic amenities. This occupation requires you to be both the tactical and strategic core of the business in order to strengthen the brands and build a connection with the customer’s mind. Consumer goods companies include Unilever, Arnott’s, Canon, Kellogg’s and Nintendo. Brand Managers Brand Managers assume responsibility for a brand or brand family. They are always focused on the big picture. It is their job to distil the brand’s essence, map out their competitors in their brand’s category, identify marketing opportunities, and be able to effectively communicate the unique benefits of that product or service. • Brand Manager • Product Manager • Product Development Manage RETAIL AND CUSTOMER SERVICES Do you thrive on interacting with people in a fast-paced environment? If you have ever shopped and/or worked in David Jones or Myer during the Christmas rush, then you will understand the importance of this service-oriented profession. When you walk into one of these stores, you are not just paying for the bag that you have been eyeing for the past month; you are also expecting a pleasant service experience. Retailers and service organisations are ultimately responsible for fulfilling that ideal. Consumer services and retail organisations include Qantas, Coles-Myer, McDonalds, Tourism NSW and hotel chains like the Hilton and Novotel.

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CAREERS GUIDE: MARKETING

• Advertising Federation of Australia • The Australian Marketing Institute* • The Radio Marketing Bureau, and • The Australian Customer Service Association * Australian Marketing Institute Member benefits include: • Acquisition of the Certified Practising Marketer (CPM) qualification allows qualified marketing practitioners to verify your formal qualifications and extensive experience in the marketing profession. • Professional development programs on a state or national level. • A comprehensive range of marketing events and government seminars. Why obtain it? In the highly competitive field of marketing, it is vital to demonstrate experience, supported by professional qualifications that give you an extra edge in the search for internships and graduate positions.

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PROFESSIONAL ACCREDITATION

Graduates find their skills are in heavy demand across both public and private sectors, nationally and internationally. There are affiliations with professional organisations such as the:

Ben Gleeson 3rd Year Commerce (Marketing and Finance) Division: Word-of-mouth Marketing Firm: Contagious Agency

INTERVIEW: MARKETING INTERN

What did you learn in your internship position? How did that compare to studies in university? I learnt quite a number of things when I was an intern. Tasks that I was given included research and analysis, updating the firmâ&#x20AC;&#x2122;s database, investigation of international word of mouth and social campaigns for our newsletter and ongoing work across all Microsoft Office programs. This included assisting with Power Point presentation documents, Excel data collation and analysis using excel spreadsheets, image sourcing for social network brand pages, preparation for and helpful participation in creative brainstorms, and many other varied administration tasks. These tasks added towards my knowledge in marketing, which stems from the marketing subjects I completed at university. University knowledge is important in understanding industry-related concepts, however, the internship allowed me to practically apply everything. I learnt that you have to always keep your clients happy, work hard collectively as a team, and research is key to succeeding in the marketing industry. Studying and working are two completely different things that you need to succeed.

What did you enjoy most about your position? What I loved was that this internship reaffirmed what I wanted to do in the future; a career in marketing. It gave me the opportunity to apply the concepts I learnt in marketing courses and see them happen in the real world. The most enjoyable task was being able to participate in brainstorm sessions in creating cool promotions for future clients. Here, you were able to put forward your ideas, no matter how crazy or ridiculous it was. From my time there, I found that the more unique the idea, the more the client would be happy and go ahead with the particular promotion. It was also really cool working with big brands and clients that everyone knows. I was fortunate enough to work with Pizza Hut, Sony, Unilever, P&G, Appletiser, Visa & many others. Were there any challenges that you encountered in your internship position? There was an array of challenges that I faced in my internship, whether it was work-related or fitting into the established work culture. The very first challenge I encountered was fitting in. Having no office job experience, I made the effort to try and get to know everyone as well as understand what the managers were expecting. Contrastingly, the work given to me was sometimes difficult. As word-of-mouth marketing is a difficult thing to measure, research was challenging, but to overcome this, I asked for advice from co-workers on how to find the information I needed. Using new tools and applications were also minor challenges. You also canâ&#x20AC;&#x2122;t forget the challenge of waking up at 6am every morning to get to work at 8:30am sharp! All these challenges make up your internship experience. What advice would you give others in attaining an internship? Never give up. As long and tedious the application process is in securing an internship, you must devote as much time towards making your resume and cover letter stand out from everyone else. Make sure you note when deadlines are for internship applications, and always actively search what internships are available out there. The other advice I would give others is to take any opportunity that comes your way. Any experience is better than no experience. The more experience you have, the more future employers see you as a highly involved, hard-working individual. I had no idea my agency existed until I found them on a student internship website.

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Kenneth Lee 3rd Year Bachelor of Social Science (Marketing and Social Policy) Position: Marketing and Sales Intern Division: Marketing and Sales Firm: QUEST International China

What did you enjoy most about your position? The most enjoyable factor about my position was the freedom that my supervisor gave me. Immediately he threw me into the deep end as I took control of my own project and I alone would reap either the failure or success. This was enjoyable as it gave me the freedom to do the task without strict surveillance, which allowed me to create the project in my own image that also allowed me to completely immerse myself with the task with no restrictions with creativity. Another enjoyable factor about my position was that I was able to really test out every decision without repercussions. I really enjoyed the security where I could make decisions with unknown consequences and make it if without feeling like I was risking my own money. This was crucial to my learning as I was able to learn what were good decisions, what could have been done to make it better, and what not to do. Were there any challenges that you encountered in your internship position? The challenges that I faced include learning how to balance professionalism and entertainment. This was challenging, as I had never worked in an office setting before. It was much quieter than expected and I quickly realised the only way to stay motivated and entertain myself was to one, find joy in what I did and set goals on an hourly basis. This in turn allowed for the day to go much faster as it became rewarding when the results of my work began to show. Another large challenge included managing multiple tight deadlines. This was challenging, as all of the deadlines that I was required to meet were all important to the success of the project and performance of the department. It became evident that the marketing team had to work collaboratively. What made it the most challenging were times when the one team member cannot complete their task without another person’s completion of their own task. This was very complicated and difficult to coordinate due to each person’s various other projects in turn, showing that communication is crucial in a work environment.

INTERVIEW: MARKETING INTERN

What did you learn in your internship position? How did that compare to studies in university? The Internship that I had done with QUEST taught me a great many things. For one, the things that I learnt could not be taught in textbooks or by second hand experience. For example, taking care of myself abroad. I was also able to put into practice what I had learnt from university and see real results obtained by the decisions and documents that I created. From this it became evident that what I had learnt in university was the foundation and building blocks for what was to come in the workplace. The ideas that were bounced around, the jargon that was used and the perspective that the department had, could all be gained and learned through the university, however some of the implementation was restricted which became a challenge as the department had a strict budget we had to maintain throughout the year in which some solutions which were ideal could not be implemented immediately. Here I learnt how to prioritise tasks, as some solutions that the textbook would say to address now, could not be carried out due to the restrictive budget and limited resources such as manpower and time that my department was faced with.

What advice would you give others in attaining a internship? My advice for others in attaining an internship is when it comes down to an interview, do not lie or finesse the truth beyond one’s own capabilities. For example, if you tell the interviewer that you are competent in excel and in truth you have only used it once, if the company asks you to create a budget for example, then you will look very bad to your supervisor. Lies will always come back to haunt you, so its best to stay away from them! Another valuable piece of advice that I will give is that you should always follow up the interview with a thankyou email the same day. This not only will set you apart from the crowd, it also shows that you are keen too learn and improve. The thankyou email does not have to be long; it also does not need to ask for anything. A simple, “thankyou” and asking for feedback is always impressive in the eyes of an interviewer.

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Shernese Chee 4th Year Commerce (Marketing & Business Economics) Position: Marketing Intern Division: Marketing - Oral Care brand team Firm: Colgate-Palmolive

Even though university can provide knowledge about the field, having work experience enabled me to put this knowledge into practice while broadening my perspective on the industry. Gaining hands-on skills was a great opportunity and was highly beneficial as there really is so much more to learn while on the job. University textbooks and lectures can give you a snapshot and a structure of what a Marketing role might look like but not everything is as simple as following a step-by-step process. Overall, university prepared me well for an internship by providing a foundation and the work experience built upon that to allow a holistic view of Brand Management. So, I think they complement each other quite nicely and provide an all-rounded and beneficial experience. What did you enjoy most about your position? There was too much to enjoy at Colgate! Retrospectively, I think the fact that I was given real responsibility and the chance to grow as a marketer was the best part. Contrary to popular belief, my role wasn’t limited to photocopying and buying coffees for the team. I was working with agencies, getting involved in new products and making my own decisions which was such an encouragement. The most significant project I managed was a Back to School pack for some major accounts that I started on my third day – and I finally saw it in stores a few weeks ago! To be able to work on a project for 6 months and finally see it in Coles and Woolworths was such a rewarding feeling. Lead times (the time between design and production) are really long so I’ll never look at a toothbrush the same way! Seeing my time and effort transform into something tangible and knowing that I added value to the company was amazing!

INTERVIEW: MARKETING INTERN

What did you learn in your internship position? How did that compare to studies in university? Throughout my 6 months at Colgate, I learnt a great deal not only about marketing and the Fast Moving Consumer Goods (FMCG) industry, but about how to develop myself professionally. I was exposed to a large range of projects involving television commercials, magazine advertisements, new product development, budget planning and artwork reviews which allowed me to gain great insights into the field I’d like to pursue. More specifically, I believe that my ability to manage my time has improved as I encountered quite a few deadlines as the FMCG industry is fast-paced!

I also really enjoyed assisting a Brand Manager with a Dora and Diego Live Event in a Westfield at the end of November. The pitch, planning and execution was turned around in only a matter of weeks and to see it all unfold from start to finish was good exposure. Watching Dora and Diego on stage teaching hundreds of kids how to brush on stage was adorable and made the whole event so rewarding!

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Shernese Chee 4th Year Commerce (Marketing & Business Economics) Position: Marketing Intern Division: Marketing - Oral Care brand team Firm: Colgate-Palmolive

INTERVIEW: MARKETING INTERN

Were there any challenges that you encountered in your internship position? I think challenges come with every position whether you’re an intern or the Marketing Director. Personally, during my time at Colgate, I was faced with quite a few deadlines. It was difficult to transition from knowing nothing about toothbrushes to managing display units with suitable and targeted messaging, for example. However, that’s what the team and especially my manager were there for – guidance. Leaning on them and learning from them assisted me throughout my internship as they were a wonderful support network. Working towards deadlines was tough but taught me a lot about time management and how handy ‘to-do lists’ can be!

Another challenge would be the sudden lack of time that goes hand in hand with full time work. Going from our ‘12 hours a week Commerce timetable’ to full time work plus study was quite stressful and called for quick and effective adaptation. It was hard at times to balance work, university, church, family, friends and sleep, but in the end, the internship has really given me a taste of what the future could hold. I’ve been prepared for it and now have the foreknowledge that time is precious and there is a need to manage my week better in order to keep myself from getting burnt out. What advice would you give others in attaining an internship? It’s definitely a great opportunity so seek it out if you’re interested! Start by figuring out if you really want an internship or not – it may sound strange but internships aren’t for everyone, especially if you’re not quite sure what path to take in the future. The best time to do these internships would be during the summer break of your penultimate year. There are some great companies who offer internships around that time but applications are quite early so keep checking their websites and sign up to a site like GradConnection which alerts you about opening and closing dates. Also, keep an eye out for openings in the Co-op Program through the year as the scholarship provides highly valuable industry experience. However, if you don’t happen to undertake an internship, it’s not the end of the world! There are many other ways of gaining experience like taking on a part time job at a smaller company or getting involved in societies on campus like Marksoc. So, don’t stress if you’re already in your last year or there aren’t enough internships to go around. I believe that practical experience is the best way to learn and it gives you a slight edge when applying for jobs in the future – not just because you have experience – but because you’re so much more aware. Working at Colgate was one of the best experiences of my life to date so I encourage you to apply – you’ve got nothing to lose!

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BUSINESS ETIQUETTE & NETWORKING GUIDE The way you conduct yourself reveal a great deal about you and ultimately determine your chances of success in a business environment, whether it be gathering information for a position in a company, obtaining contacts or keeping in touch with clients. When dealing with others, being considerate and polite can create dynamic and lasting business relationships that are advantageous in building networks and reaching your career goals. The following business etiquette and networking tips can not only help kick start these relationships but develop essential skills that you will benefit from throughout your entire working life.

The First Impression

The image you project to others during the very first meeting often determines the outcome that follows. The key is to convey professionalism, knowledge and enthusiasm. It is necessary to take into account the following: 1. Communicate in a warm and confident manner. It is worth taking into account your body language such as a firm handshake, a straight but relaxed posture and maintaining eye contact. 2. Dress in a well groomed and presentable manner and be mindful of any dress codes. 3. Prepare for the meeting by researching relevant information on the topic of the meeting or company. This could include the values, work culture and recent news about the company. 4. Be punctual! Small details can also contribute to an overall impression of an individual. Being on time gives the impression that you are reliable, organised and have effective time management skill.

During the Meeting

Meeting someone for the first time can be intimidating. It is important to remember that although preparation is crucial to a smoothly run meeting, each individual is different and you need to be sensitive to other people’s way of communication, working style and cultural differences. 1. Stay relaxed! Most of the time, people ease into a comfortable conversation with the other party after introductions are made. Refer to ‘Conversation Pointers’ in the next section. 2. Get a grasp of other party’s preferred method of communication. Some perfer meetings that are open to feedback and opinion whilst others have settled on a point of view and do not require further input. 3. Bring any documents that you might need to refer to such as resumes, application forms or research performed beforehand. This shows the other person that you are committed to the company in an interview and that you have put serious thought before a meeting. 4. Avoid using slang and other inappropriate phrases such as ‘um’, ‘hmm’ and ‘yeah’. Remember that a word that might mean something to one person can mean an entirely different thing for another. 5. Be considerate of others’ personal space. Being too close to a person can cause nervousness and discomfort whilst being too far can imply indifference and lack of interest. 6. Exchange contact details and preferred method of staying in touch, whether by email or phone. This is ultimately what networking is about, a continuous relationship with people you have met and spoken to. 7. For those that have business cards, it is important not to fold or write on it after receiving it. 8. Be mindful of how the person you are speaking to would like to be addressed. While that person may indicate they wish to be addressed on a first-name basis, be sure that they are comfortable with the way you address them if they do not specify.

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“convey professionalism,

knowledge and enthusiasm” Conversation Pointers

1. Have some small talk with the person you are meeting at the beginning of the session. This can initialise a relationship based on genuine interest and can help you relax and understand the other party on a personalised level. 2. Look around the office or on the individual themself for topic starters. This could include hobbies that may be reflected in key-chains, questions related to family shown in photos or even mutual passions for a particular clothing brand that is worn. 3. Refer to current affairs or recent events and exchange different perspectives.

Struggling with Names?

A lot of the times, there are too many names for us to remember easily. Here are some suggestions on making this obstacle into an advantageous skill: 1. Repeat, repeat, repeat! This reinforces the memory of the name to avoid awkward encounters in the future. 2. Link the name to an image or interesting fact to make recalling names fun. 3. Get to know the person you are meeting and find out hobbies and interests that you can relate to.

Social Networking

Technological advances are helping people network globally through email and social networks such as Facebook, LinkedIn and Twitter. Thus, it is increasingly vital to keep in mind the following: 1. Emails and any posts on Facebook or Tweets are digital footsteps that you leave behind. Be cautious and do not post or like anything you would not say to the person face to face. 2. Make sure that any photos and videos posted reflect the image you want to project to others. 3. Punctuation and grammar are equally important online as it is on a formal letter. Small details like these can also reflect the amount of sincerity you have towards the receiving party.

What Should I Ask?

To keep the conversation flowing after the small talk, it is important to ask open-ended questions. Here is a list of possible questions: • What was it about the company you are at that made you choose to work for them? • What kind of skills are you looking for in your line of work? • What is the application process for internship/graduate programs? • What do you like most about your work? • What should I expect of my day to day tasks and responsibilities? • What is the training program at your firm like? • Does your firm allow for the opportunity for more education? • What is the most challenging aspect of your job? • What social events/programs does your firm take part in?

Build a lasting network Maintaining a relationship is like a clap, it takes two to make it work. Remember to keep in contact regularly and respond to any emails or posts on a timely basis.

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CAREERS GUIDE

ASSESSMENT CENTRE

What is an assessment centre?

An assessment centre is not, contrary to what its name may suggest, an actual physical location. Rather, it is another type of interview – or assessment – where potential employers are able to simulate the workplace environment and see how you will cope in it. You should remember that assessment centres do not only benefit HR by acting as another format for them to assess you, but also as another opportunity for you to demonstrate your skills that may not have been evident in another format (such as a one-on-one interview), as well as enabling you to gauge whether you are suited to the role by allowing you to gain an insight into the type of work that you may be doing if successful with your application.

What does an assessment centre involve? Group Activities

As the name implies, this will involve you working with other applicants to complete a particular activity, such as a group discussion or debate, or a practical problemsolving scenario (for example, building a tower within stipulated specifications and resources). Attributes assessors look out for are teamwork, leadership, communication and negotiation, and problem solving skills – how your group comes to a consensus is important.

In-Tray Exercises

These exercises will involve you simulating a particular role in the organisation’s workplace. You will be given an in-tray – consisting of memos, emails, phone messages – that you must go through over several hours. As you go through your in tray, you will be required to prioritise each item, draft replies and even telephone role players who act as managers, customers or colleagues. As each in-tray is usually tailored to the role you will be applying for, you will also get the opportunity to gauge a rough understanding of what the job will involve. Assessors will be watching you as you go through your in tray, and will particularly look out for skills such as organisational skills (being able to prioritise and complete the task within the time frame), communication skills (how you interact with others in person and on the phone, as well as written replies to correspondence in the in-tray), and the ability to delegate tasks if necessary.

Role Plays

Like in-tray exercises, this exercise requires you to assume a particular role, where the assessors evaluate how you act during an everyday situation in the workplace. For example, you may be required to deal with an unsatisfied customer if the job you are applying for requires customer service skills. Your ability to communicate, keep calm under pressure and problem-solving abilities are crucial for this assessment.

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CAREERS GUIDE Other Exercises

How to succeed at an assessment centre? • Ensure you are prepared and know what will be required of you at the assessment centre by reading carefully any materials given to you. • Know what you are applying for and what was asked of the role in the job description – this will help you focus on what the assessors will be looking out for • Make sure you know exactly what the task is asking of you – read the instructions carefully and ask any questions • Be professional and take the exercises seriously – especially in the roleplaying exercises where essentially you must pretend to be an employee. Do not make any potentially inappropriate comments or jokes • Where groups are involved, it is important not to be overly aggressive or loud, as the assessors are likely to pick up on this as unfavourable traits. Rather, be different through things such as providing insightful and unique ideas, volunteering to go first, evaluating other people’s ideas or even offering a quieter applicant an opportunity to have their input by gesturing to them • Have an open mind to the experience of the assessment centre. Do you think you are suited to the role in the long term? If you are ultimately unsuccessful, ask for feedback so you can improve for the next time. • Be yourself, and let your true personality come through. You need to know that you will feel comfortable and are suited to the role if successful.

ASSESSMENT CENTRE

Assessment centres can include any exercises that test various skills necessary for the job. You may be asked to give a presentation, where not only the content will be assessed, but your overall presentation and communication skills – such as your ability to engage your audience through eye contact and gestures. Case studies may be used to assess your analytical skills, while psychometric testing can be used to evaluate your aptitude and personality.

Sources: UNSW Careers and Employment, USYD Careers Centre

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INTERVIEW APPLICATION GUIDE Although interview applications are a fixture of any student’s university life, they need not be a long and tedious process. Fortunately, there are several tips that can help you. If you get these down pat, interview applications will become second nature to you and you may even begin to relish your chance to set yourself apart.

Knuckle Down & Do Your Research

This is an absolute must. In order to pass the ‘why do you want to work for division A in company X’ stage, tailor your response to the company’s specifics. It is a dead giveaway that you are not interested in the company itself if you can only write about this question in a generic way. Refrain from copying and pasting! It may be helpful to research the following: 1. 2. 3. 4. 5.

Company background and brief history Recent and emerging trends concerning the company and the division you are interested in Firm culture (optional but preferable) What sets the company apart from its competitors Values of the firm: ‘We are looking for candidates who possess the following’ provides you with invaluable insight into the attributes the company is looking for. Use this to your advantage!

Put Your Best Foot Forward

An application is not a mystery novel where you save the tantalising bits until the end. You want to capture the interviewer’s attention immediately and impress with your greatest achievements to date.

Recent experiences first

When deciding between several examples to answer a question about your previous experiences, consider putting your most recent experience first. Your endeavours as a school prefect may not be appropriate in applying for a position as a penultimate or final year student, as it may give the impression that you have not been involved in university. Hence, write in reverse chronological order where appropriate.

Get that application in early!

For the interests of convenience, many companies screen interview applications on a rolling basis. By getting your application in early, you stand a greater chance of making it into the ‘in’ pile. What’s more, it gives the interviewer the impression that you are organised and on the ball.

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CAREERS GUIDE: INTERVIEW APPLICATION GUDIE

Answering the Behavioural Question

Your ability to construct an answer to the question with concision and flair reflects upon your professionalism. A well-structured answer that directly answers the question and provides sufficient detail will allow your employer to gauge your involvement and success. A good structure to follow is:

Situation, Task, Action, Result (S.T.A.R) • • • •

Situation: What was the context of the task? Task: What did you have to achieve? Action: What did you do? Result: What was the outcome of your actions? Did you meet objectives? What did you learn?

This ensures you cover all bases and as this is not a face-to-face interview, you do not have the luxury of the interviewer prompting you with questions such as ‘Did you contribute to the success of the outcome?’ What’s not in the application is left out so being very thorough is a good skill to develop.

Be Specific But Concise

Economy of language is a powerful thing, especially where word limits are involved. You want to pack a punch with your sentences and the best way to do that is to add credibility to your answer by including quantifiable values. This way, the interviewer can gauge the scope of your involvement and the magnitude of the task you were given. For example, “I was responsible for organising a conference attended by 200 delegates from 20 countries.”

Polish and Professionalism • • • • • • •

Be precise – keep it short and sweet Make sure your spelling and grammar is correct Write in full sentences Break down large chunks of text Keep to the word limit (a basic test of whether you read carefully and follow instructions) Proof read (it’s a dead giveaway if you accidentally paste another company’s name into the application) Use sophisticated language but do not go overboard! Refrain from the excessive use of fancy words that do not add clarify or add meaning to your answer. Often, it will simply confuse the point of your answer and take up word count. • Ask others to proof read your application. Working on a single application for too long can give you tunnel vision and you may overlook certain things. Avoid this by making use of a fresh pair of eyes!

TIP: Copy and paste the application questions from the company website into a separate word document and complete your answers in your own word document. This will prevent against frustrating situations such as failing to save your answers on the website and have it be wiped clean or accidental submissions.

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RESUME WRITING GUIDE

CAREERS GUIDE

Unless you are at a networking event, the first point of contact between a potential employer and yourself will be your resume and/or cover letter. What will get your resume into the ‘in’ pile apart from your marks and previous experience may be whether your cover letter is well-written and whether your resume is well structured. Understanding the different natures between a cover letter and a resume will help you write a holistic application to your potential employer that will showcase your skills and experience.

Cover Letters Unlike your resume, which is a transcript of your experience and achievements, cover letters have a bit more personality and is certainly more customised to the employer you are addressing. Don’t get lazy! A different cover letter, with different content specific to the individual company is required though certain elements such as relevant skills and past experiences may remain consistent (employers recognise standard letters and will know you have not put in the effort they expect). Cover letters can also demonstrate your analytical abilities. Employers will be assessing how well you have researched the organisation and the position and how you have analysed and addressed the organisation’s needs in the letter. The cover letter should make the reader want to read more about you in your resume and increase your chances of obtaining an interview. It can help answer three questions that are often on the mind of the employer: 1. Can you do the the job? Show you have the right abilities, skills, knowledge and experience. 2. Will you do the job? Show you are interested in the work itself and that you have the other attitudes necessary for success in the role and the organisation. 3. Will you fit in? Show how your values and goals match the organisation’s values and goals. Your language and stories can also demonstrate how you might fit in with clients and co-workers.

Resumes There is no one right way to do a resume, just certain principles or guidelines: • There are usually two stages of screening for a resume – 20 seconds and then an in-depth review. • 2-3 pages are the average for graduate resumes. • Employers may request 1 page. If a length or format is stipulated - stick to it. • Use bullet points starting with an active verb to indicate achievements. • One typo can reduce your chances of success by 70% - edit furiously. • Format each section similarly, if possible, to help the reader digest your information. • Clear headings and appropriate use of white space • Balance the resume as to what the employer will consider most important & relevant.

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CAREERS GUIDE When writing your ‘career objective’, be specific as to what position you would like to obtain and the focus of that position. For example, ‘To obtain a position in data analysis where skills in statistics, computer programming and deductive reasoning will contribute to new systems development.’

Employment history

Be aware that employers are looking for particular skills you have developed from employment experiences. This is especially true if past experiences are not directly related to the position you are applying for.

Personal interests

List rather than describe your interests outside of academics, employment and extracurricular activities. This may give your resume a boost, especially if the person screening your resume has a similar interest! Keep in mind some interests are not appropriate to include e.g. gaming.

Referees

Ideally, have references from different sources such as an academic referee and one from your employment. Alternatively, you may wish to write ‘Available upon request’.

Additional skills

You may wish to include additional skills including your fluency in specific foreign languages or proficiency with software applications.

Short and sweet

Your resume should be approximately 2-3 pages. You may use bullet points but always write in full sentences even when describing the variety of skills you have developed.

Be precise and selective

Be selective about the experiences you choose to describe. Often, the most recent and relevant experiences are the most appropriate to elaborate on, whereas experiences such as ‘High School Captain’ may not be as relevant for a final year student compared with involvement in university societies. TIP: When emailing a resume to an employer or HR representative, students may forget to attach the resume after writing the body of the email and clicking ‘send’. Avoid this by firstly attaching the email, writing the subject line then the body of the email before entering the employer’s email. This will help you avoid the mistake of sending emails without attachments that may come across as disorganised.

RESUME WRITING GUIDE

Keep it concise

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

INTERN ABROAD What is it like to intern overseas? Rob Soros Degree: BA of Public Relations University: Deakin University Internship:Public Relations City: Shanghai, China

I decided to intern overseas becauseâ&#x20AC;Ś I was looking to experience something completely new and unique while gaining an edge over other students looking to enter the workforce. What did you gain from your experience overseas? I feel as though I could write an essay in response to this question. Apart from the international experience and networking, I was exposed to a completely new culture and way of life. I now have an extensive international network, deeper insight into how offices run around the world and how \best to deal with these companies in the future. How did this international experience change you? Contrasting between what I have learnt in theclassroom and seen in Australia with

what is done here has provided me with clarity and broadened my horizons in terms of beginning my career. I can now integrate my knowledge and new skills to my work back in Australia or anywhere else! Best thing about interning overseas? Everything! You meet great people, see amazing sights and at the same time you are learning more than you ever could back at home. Overseas opportunities are enriching on both professional and personal aspects. What tips would you give other students about internships overseas? Stop hesitating, the first step is always the hardest one but it is worth it. Once you have committed to undertaking this once in a lifetime opportunity you will never look back.

Why do an Internship Abroad? Good grades are no longer enough. In today’s competitive job market, more than ever companies are unwilling to take hiring risks. In this economy, they are looking for security – which is why you need to stand out in the crowd. If your CV is short on relevant work experience, cautious employers see you as just another untested, unproven university student. Will you have trouble even trying to get an interview? In competitive sectors, that’s an unqualified yes. You can change

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HOW TO GET THAT INTERNSHIP (OR GRAD JOB) By Nicholas Leung As grad recruitment season heats up (or cools down, depending on which industry you apply for), there are always lots of keen-eyed students wondering: ‘How do I get an internship?’ Getting an internship doesn’t happen overnight. It is a process that begins today. Hence the better way to frame the question is: ‘How can I position myself in the best possible way to get that internship?’ This involves a number of elements:

1. RESEARCH is your foundation

Students often say things like ‘I hear Firm X is a great place to work’, or ‘The big 4 are the best places to work’. These are often unhelpful statements because they’re usually made in isolation of a platitude of information that is available in the public domain. Firms offer a number of internships across a number of service lines for different durations. Before saying, ‘I want to get an internship at this Company’, be very clear about what service (business) line you are interested in. Do your research into how your particular service line of interest varies, or interacts with, other service lines. Understand what the key skills and attributes are desired in the roles you are applying for. Once you understand these, you are already ahead of most of the applicants for the position.

2. NETWORKING as a tool

The UNSW Careers and Employment works with employers to host numerous Information Sessions during key graduate recruitment and internship recruitment dates. These are great opportunities to meet firm representatives and discover what the day-to-day job responsibilities are like. Be sure to attend these events (yes, sometimes you may need to organise your time in advance if there are class clashes), but the value provided is sometimes immeasurable compared to what you actually learn in class. Networking not only allows you to discover more about the particular firm culture, but also the potential to convert firm representatives into mentors, or ‘champions’ for when you submit your applications. Very enthusiastic representatives are often tasked with the responsibility to ’identify talent’ and ‘key attributes’ in potential graduates and interns. Be sure to conduct yourself in a professional manner to ensure that you maximise the opportunity to develop these relationships. But remember that networking doesn’t start at these events. Studying at the ASB means that we (as students) will become the future of the industry. Recall that person who answered all the questions in class? They might be your future manager, or partner, or colleague. University is a great opportunity to start building lasting friendships for life.

3. Applications - highlight your interest

Without an application, firms don’t know you’re interested. Hundreds of students apply, so how do you stand out? Let’s face it. Most students are less organised than the typical professional worker. I find most students tend to submit applications within 3-4 days of application close date. This is when about 60-80% of applications start flooding in! If you want to make yourself stand out, submit your application earlier. Remember to relate your skills and experience to your interest in the firm, position and culture. There are many more things I could write about but as a summary of my experiences in applying for over 50 positions over the last 4 years at university. I think these are the best pointers I can give.

Remember, if you don’t submit an application then you have no chance. If you submit an application that isn’t noticed, you also have no chance.

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

NOTES

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

NOTES

UNSW BUSINESS SOCIETY | www.unswbsoc.com | Careers Guide 2013

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