September/October 2015 Volume 18
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If you haven’t heard UNM Truman Health Services is now a level 3 Patient Centered Medical Home (PCMH)! What does that mean for you? You will continue to receive the highest quality of care and service at every visit. This widely recognized symbol of quality shows the hard work and dedication UNM Truman Health Services provides to our patients.
UNM Truman Health Services and the UNM Medical Group are now accredited by the Accreditation Association for Ambulatory Health Care, Inc. Be sure to take a moment and congratulate our providers and staff for all of their hard work to make UNM THS the best place for your healthcare.
WHAT’S INSIDE Page 2
Dear Patient While at Truman
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National Latino AIDS Awareness Day SAGE Golf Tournament
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Hepatitis C Vaccine Trials Safe Zone
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Pharmacy Opening Did You Know?
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Way To Go! Transportation Options
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Have You Heard
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Notice of Privacy Policy
Page 10 Page 11 Page 12
TG Topics HIV & Aging PAC Out and About With UNM THS
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New Employees Meet the Managers
Page 14 Page 15
Detoxification & Alkaline Diets Support Groups New Testing Sites
Page 16 Page 17 Page 18
Pharmacy Information Pharmacy Selection Classified
Truman Health Services | 801 Encino Place NE | Building F| Albuquerque, NM 87102 505-272-1312 | www.unmtruman.com
September/October 2015 Volume 18
Dear Patient, It’s that time of year again; cooler weather, changing leaves, and the anticipation of the holiday season that is soon approaching. UNM Truman Health Services is changing right along with the leaves this year. As most of you know we are in the middle of a large construction project that will soon bring additional exam rooms. We appreciate your continued patience during this process.
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At UNM Truman Health Services YOUR health comes first! In our on-going effort to ensure we are meeting your health care needs, we are asking for your assistance in the following: Medications– Please bring your medications when you are scheduled to meet with your provider. Your provider will compare them with the list of medications in your medical record.
Other Appointments-If you’ve been seen by a provider Our changes also include moving the administrative outside of the UNM Truman medical system, please let us offices into additional suites throughout the UNM know so we can request your treatment record. THS campus.
But, the best change of all is the addition of the UNM Truman Health Services Pharmacy. Our full-service pharmacy opens on September 1st and will provide UNM THS patients convenient access to pick up their prescription medications .
Hand Hygiene-You may be asked if the clinical staff practiced good hand hygiene during your visit. Clinical staff should clean their hands every time they enter and leave the exam room.
You may notice information about PrEP around our clinic. Ask your nurse or primary care doctor for more information about our PrEP clinic and whether or not you or your loved ones are eligible.
Reminder Calls–You will receive a reminder call about your appointment. The caller may also need to share important information during this time to help you prepare for the appointment.
We love feedback, so please feel free to share your comments on this newsletter or any of the services provided here at UNM Truman Health Services. Send your feedback to THSInfo@unmmg.org.
Important Dates to Remember Offices Closed in Observance of Labor Day Monday, September 7, 2015
National HIV/AIDS and Aging Awareness Day September 18, 2015
National Gay Men’s HIV/AIDS Awareness Day September 27, 2015
National Latino AIDS Awareness Day October 15, 2015
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Salvar una vida, que puede ser su propio (Save a life, it may be your own) 2015 National Latino AIDS Awareness Day, October 15th October 15th, is National Latino AIDS Awareness Day. Now is the time to commit to knowing the facts about HIV and commit to getting tested for HIV. Did you know 19% of the people living with HIV are Hispanic/Latino? Out of this 19% eight out of ten people diagnosed with HIV were men. 79% of the men diagnosed are infected by male to male contact, and 67% of that group are under the age of 35. In 2010 because of late testing more than 1/3 of Hispanic/Latinos were diagnosed with AIDS within 12 months of being diagnosed with HIV. Help us spread the word about the importance of getting tested.
Ryan White Program Eligibility
Dental Care for UNM Truman Health Services Patients
UNM Truman Health Services is required to certify that all of our patients meet New Mexico residency and income qualifications to receive Ryan White benefits. UNM THS will need from each patient their proof or residency (this can be in the form of a driver’s license or state identification card, a lease or mortgage statement, a utility bill in the patient’s name, or any other information that proves residency). We will also need proof of income (SSI or SSDI award letter, last tax return, investment income, alimony, child support, bank statements, retirement income, and/or your last three pay stubs). Please contact your case manager to begin your certification.
UNM Truman Health Services & UNM Dental Services Have Joined Together To Provide Dental Care To Truman Patients!
Dental Care is an extremely important part of your continued health and well-being. If you don’t have a dentist you see on a regular basis and are interested in receiving dental care through UNM, you must be under the care of a UNM THS provider. Enrollment forms are also available at the front desk.
SAGE Albuquerque-1st Annual Golf Tournament Join SAGE Albuquerque on Monday, September 21, 2015 for their 1st Annual Golf Tournament to benefit LGBT Seniors. Tanoan Country Club (1801 Academy Rd. NE, Albuquerque, NM 87111 Check-in from 7 am to 8:30 am, Shot gun start 8:30 am, Awards luncheon 1 pm All players receive:
Breakfast burritos, Lunch Range balls Green fees 1 Raffle ticket Cart with cooler and beverages Breakfast burrito
$450 for teams $125 individual players Registration ends September 7th Contact Nancy Oriola or Denise Archibeque at 505-354-5529 or darchibeque@decadesgroup.com
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HEPATITIS C VACCINE TRIALS COME TO UNM TRUMAN HEALTH SERVICES Hepatitis C is a disease caused by a virus that is passed through infected blood, causing chronic liver disease and may lead to liver cancer or cirrhosis of the liver. Around 170 million people in the world have Hepatitis C (HCV) and in 2013 New Mexico ranked number two, only behind San Francisco, for new cases. Shared needles for injection drugs are the main transmission point. To help combat this virus, UNM Truman Health Services is one of three sites in the United States offering a Hepatitis C vaccine trial. To find out more about the trial or to find out if you qualify please contact Katherine Wagner at 505-925-4261
When at Truman... Please be sure to turn your phone off or to silent when you enter the building. Stay in the lobby once you have checked in. This means you cannot go outside for a cigarette or any other reason. We are happy to provide you beverages from our beverage cart, but remember, if you provider is ready to see you when you check in, you may have to wait for that tasty treat. If you are not available when we call you, you will have to wait until your doctor has an opening later that day, or you will have to reschedule to a different day altogether.
Don’t forget UNM Truman Health Services is a Safe Zone and we offer Safe Zone training. For more information on our Safe Zone policies or to setup a training session please email us at THSOutreach@unmmg.org.
September/October 2015 Volume 18
NOW OPEN!
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OPENING SEPTEMBER 1! The UNM Truman Health Services Pharmacy! UNM Truman Health Services is excited to announce the opening of the UNM THS Pharmacy! Truman Health Service’s patients can now have their prescriptions from Truman providers filled while they are on the Truman Campus. We will begin filling prescriptions on September 1st so be sure to stop by and visit the latest addition to the support services offered to our patients. Our full-service pharmacy will also address any medication concerns and help you manage your medication adherence plan. Be sure to check to see if you are eligible to transfer your prescription at this time.
You are more than a prescription We are more than a pharmacy For more information on the UNM THS pharmacy contact us at THSRX@unmmg.org, 925-0996, or (844)-Truman1 UNM THS Pharmacy is located at: 801Encino Place NE, Suite B-4 Did you know 347 million people Worldwide have diabetes and it is predicted to be the 7th leading cause of death Worldwide by 2030? There are two types of diabetes, type 1 and type 2. About 90% of the population infected with diabetes has type 2. Without proper treatment and management, type 2 diabetes may cause premature illness, blindness, amputation, and kidney failure. For some people living with HIV, their HIV medications may increase blood glucose levels which can lead to type 2 diabetes. Other risk factors for diabetes may include; a family history of diabetes, being overweight, and lack of physical activity. Symptoms of diabetes include:
Unusual thirst Frequent urination Extreme hunger Unusual weight loss or gain Extreme fatigue or irritability Blurred vision Tingling or numbness in the hands and feet Slow healing of cuts or bruises.
You can help prevent the onset of diabetes by eating a healthy diet and exercising. You should also have your blood glucose levels checked on a regular basis. UNM Truman Health Services offers nutritional information and programs for patients as part of our continuation of care. For more information about these services please contact us at THSInfo@unmmg.org.
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We know your time is precious and so is ours, if you have more than one appointment scheduled in a day, it is YOUR responsibility to tell your doctor. If your first appointment runs over, you may miss your second appointment and need to reschedule.
Employee Recognition Program UNM Medical Group, Inc. (UNMMG) is committed to recognizing exceptional employee performance and/or contributions to UNMMG. The Rewards and Recognition Committee developed an Employee Recognition Program named Way2Go. Visit the front desk for forms to nominate a THS employee. Nominees must meet at least one of the following in order to be eligible:
People-Respect, diversity, teamwork, collaboration, reliability
Quality-Continuous improvement, innovation, commitment to exceptional quality work
Service-Excellent customer service, exceptional service to UNMMG and community, dedication and exemplary commitment as a UNMMG employee, environmentally conscientious
Finance-Initiatives and/or efforts by staff that may impact revenue
Growth-Professional development, self-motivation, initiative
June Way To Go Winners
Peter Crespin
Lauretta England
Angela Harris
Lawrence Lee
Lillian Listy
Carlos Parada
Maria Trujillo
Rene Valdez
July Way To Go Winners
Suzanne Rodriguez
Monica Pacheco
Transportation Options for Patients Sometimes getting to your appointment is difficult, we understand. If you are having issues getting to your appointments because of lack of transportation, be sure to speak with one of the UNM Truman Health Services case managers about receiving assistance. Patients with full Medicaid and are enrolled with Blue Cross Blue Shield, Molina, Presbyterian, or United Health Centennial Care, will receive transportation through Medicaid to medical and behavioral health appointments. Please note you have to arrange for transportation services at least three (3) business days in advance. An additional transportation option is Sun Van. Sun Van provides door-to-door rides for patients with disabilities. There is a written application process, a portion of which must be completed by a physician, and an interview. Once approved, there is a $2.00 per ride fee. Albuquerque Rides buses are another possibility, but if you are having a difficult time getting a bus pass, check with your case manager for possible solutions. You may qualify for a free or reduced-priced bus pass through another agency or from UNM Truman Health Services. For more information on transportation services contact your case manager or email us at THSInfo@unmmg.org.
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Have You Heard Like us on Facebook, Follow us on Twitter! Looking for the most up-to-date information on
We Are Growing!
what is happing at UNM Truman Health Services? Like us on Facebook (UNM Truman Health Services) or follow us on Twitter (UNM Truman). Great tips on staying healthy, UNMTHS activities, clinic closings, outreach activities, and more can be found here. Stay in-touch and stay informed!
Please pardon our dust as UNM Truman Health Services begins work on Building F. We will work to minimize any noise and construction activity throughout our changes. If you have any questions or concerns, please feel free to contact us at UNMInfo@unmmg.org.
10 Foods You Think Are Healthy, But Aren’t
Multi-grain or wheat bread-Some brands are not as heart healthy as you think and contain refined grains. Sports drinks-Most sports drinks have a high level of sodium and at least 125 calories. Water has 0 calories and keeps you just as hydrated. Packaged turkey-Great for a quick, late-night sandwich, but that packaged turkey slice actually is loaded with sodium. Smoothies-While these popular meal replacements start out healthy by the time you add milk, ice cream, or sorbet you have doubled the number of calories and sugar in the drink. Energy bars– Meant to help you with workouts and mid-afternoon cravings, these bars are traditionally loaded with high fructose corn syrup, added sugar, and saturated fat. Foods labeled “fat free”-Remember fat free does not mean calorie free. People tend to eat larger portions of fat free foods increasing their caloric intake. Restaurant baked potatoes-Seemingly healthier than fries, restaurant baked potatoes typically come “loaded” with sour cream, cheese, butter, bacon bits which can add up to 600 calories and 20 grams of fat! Prepared salads-Not everything marked salad is healthy. Think of all the mayo in chicken, tuna, and shrimp salads. Lots of fat and calories. Reduced fat peanut butter-Did you know reduced fat peanut butter has the same calories and more sugar than regular? Store bought bran muffins-Considerably larger than homemade, store bought bran muffins are higher in calories and fat than homemade.
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Notice of Privacy Practices Your providers and staff members at Truman Health Services want you to know your rights, and our responsibilities when it comes to your health information. YOUR Rights include… Copies of your electronic or paper medical record—submit requests to Health Information Management Corrections to your medical records—if you find incorrect information in your record, let us know so we can assist Request confidential communications—you can ask us to contact you in a specific way; for example, home or office phone, or by mail Ask us to limit what we use or share about your health information—there are specific guidelines to this request so please ask for assistance Get a list of those with whom we have shared information—again, there are specific guidelines to this request so please ask for assistance Get a copy of the UNM Health Sciences Privacy Notice—copies of this document are kept at our reception desk, and are available in English, Spanish and Vietnamese File a complaint if you feel your rights have been violated—please ask us for assistance OUR Responsibilities include… We are required by law to maintain the privacy and security of your protected health information We will let you know promptly if a breach occurs that may have compromised the privacy of security of your information We must follow the duties and privacy practices described in the UNM Health Sciences Privacy Notice, and offer you a copy We will not use or disclose your information without your written consent. Please see your case manager for assistance with the, “AUTHORIZATION TO USE OR DISCLOSE HEALTH INFORMATION” form. For more information, or questions regarding this information, please contact: Sonya L. Smith Clinical Compliance Manager UNM Truman Health Services 505.272.1312 Reference Information: UNM Health Sciences Center & UNM Health System, Notice of Privacy Practices, September 23, 2013. Visit: hsc.unm.edu/admin/privacy
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Queer the Air!™ Ever notice how many LGBTQ and HIV+ people smoke and vape? We use tobacco and nicotine at extraordinarily high rates. Why is that? The consensus seems to be that there are multiple reasons, including that we experience additional stress (like all marginalized populations), tobacco has been part of our culture in the past, and we are targeted by tobacco companies. Fierce Pride is promoting the idea that we can “Queer the Air” by clearing it of smoke. We want to crush the influence of big tobacco companies and encourage us all to choose health and well-being. We deserve that! Fierce Pride is a community-led health advocacy group of lesbian, gay, bisexual, trans and queer folks in New Mexico. We support health providers in caring for the well-being of our communities and fire up LGBTQ people to embrace our health. Why does tobacco really matter when there are so many other issues with which we have to deal? Because tobacco use adds to the body’s stress if you’re using hormone therapy or living with HIV+/AIDS. Because tobacco use kills more LGBTQ people in the U.S. every year than AIDS, breast cancer and car crashes, combined. Fortunately, UNM Truman Health Services offers tobacco cessation support. Please contact them if you’re ready to quit. Good news: Albuquerque Pride offered a tobacco-free Main Street at Pride in Albuquerque this year. There was be a designated smoking area and Main Street was a healthier, smoke-free environment for all of us, our friends and our families. Thank you, Albuquerque Pride Board for taking this proactive step in creating a healthier LGBTQ/HIV+ community! If you’re interested in creating healthier LGBTQ communities, too, you can contact Fierce Pride at www.fiercepride.org
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G T TOPICS Transgender and HIV Very little is known about the effects of HIV on the Transgender community because most trans have been counted as their sex assigned at birth. This trend discounts their identities and sometimes leaves them invisible to public health officials and advocacy organizations working toward treatments and HIV care. In the few studies where trans women have been considered (fewer studies include trans men), a specific group found an alarmingly high number of HIV infection rates. A report by AmFar concluded that trans women are 49 times more likely to be living with HIV than the general population, and even though the HIVpositive rate among trans men is lower than trans women, their rates of infection are still higher than the general population. According to the Centers for Disease Control and Prevention (CDC), certain risk factors are directly tied to transphobia and the marginalization that transgender people face that may directly contribute to such a high infection rate. These risk factors include:
Higher rates of drug and alcohol abuse Sex work Homelessness Attempted suicide Unemployment Lack of familial support Violence Stigma and discrimination Limited healthcare access Negative healthcare encounters Worldwide 19% of transgender women are living with HIV and in the United States 21.6% are living with HIV. Trans people of color have a higher risk of HIV infection compared to any other race at 24.9% of African -American trans women are living with HIV. Latinos are 10.9%.
New! TGRMC Transfeminine Support Group Join the Transgender Resource Center of New Mexico for their newest support group for trans women and all gender variant who gender identify with the feminine spectrum. Meetings will be held the 1st and 3rd Tuesday of each month starting at 7 pm The Transgender Resource Center of New Mexico is located at 149 Jackson Street NE. Albuquerque, NM 87108 For more information please call 505-200-9086
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HIV IS AGELESS National HIV/AIDS and Aging Awareness Day
September 18th National HIV/AIDS and Aging Awareness Day, September 18th, was created to address the issue of the growing number of people 50 and older contracting HIV in the U.S. According to the Centers for Disease Control and Prevention (www.CDC.gov), people 55 and older account for one quarter (26%) of the estimated 1.2 million people living with the HIV infection in the U.S. Older Americans are more likely to be diagnosed with HIV late in the course of their disease and because of this there is a later start to treatment and the possibility of more damage to their immune systems. One probable cause for the late stage diagnosis is healthcare providers may not always test older people for HIV infection, and older people may mistake HIV symptoms for flu like symptoms. Most older people never consider that HIV may be a cause of these symptoms. Many older Americans are still sexually active, and many have the same risk factors as younger people, these risks include lack of knowledge about HIV and how to prevent transmission. Older people also may face unique issues such as:
Dating-Many widowed and divorced people are dating again, and they may be less knowledgeable about HIV and less likely to protect themselves.
Less of a chance of pregnancy-Many women who no longer worry about getting pregnant may be less likely to use a condom and to practice safe sex. As women age, their vaginal tissues thin and may be drier that raises the risk of an older woman’s risk for HIV infection.
Medication-The advent of erectile dysfunction medications increases the number of older men having sexual intercourse, either vaginally or anally.
Fear-Older Americans are less likely than younger Americans to discuss their sexual behavior with their medical provider. In turn, medical providers may be less likely to ask their older patients about their sexual behavior.
Stigma-For a lot of older Americans the stigma of living with HIV may prevent them from sharing information with their family or friends.
What you can do:
Share the importance of getting tested if you are a sexually active senior.
Reduce the fear of stigma by having an open and honest conversation with your peers.
Talk to your doctor about your concerns and ask them to provide HIV information.
Educate yourself.
Due to health concerns for patients and staff, UNM Truman Health Services is a fragrance free zone. This includes perfumes and colognes. Please refrain from using these until after your appointment.
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P A C
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Patient Advisory Council News
As part of our Patient Centered Medical Home initiative, UNM Truman Health Services (UNM THS) formed a Patient Advisory Council (PAC). It is a diverse group of individuals comprised of UNM THS patients and Staff Liaison. The mission of the PAC is to help UNM THS succeed in practice changes that affect meeting the needs of patients and enhancing the patient experience. PAC does this by providing suggestions and feedback that address concerns or barriers as identified by South-wind, Press Ganey, and UNM THS surveys’ enhancements to existing services; and potential new services. PAC has six members and began meeting on January 26, 2015. The Council has met six times and is continuing to meet at least quarterly.
Out and About with UNM Truman Health Services UNM Truman Health Services works hard to support our local community health related events. Our Community Health Outreach group provided planning support, HIV and Hepatitis C testing, and other services. We recently participated in:
Albuquerque PrideFest National HIV Testing Day on the West side Camp Corazones for children affected by HIV Health Relationships small-group intervention for men living with HIV
For information on the events and services offered by UNM Truman Health Services visit our website at www.unmtruman.org or email us at THSOutreach@unmmg.org.
Truman staff highlighting the importance of getting tested for National HIV Testing Day on the West side
Healthy Relationships classes on July 25th.
Truman staff at Camp Corazones
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WE ARE GROWING AGAIN! Please give a warm welcome to our newest employees:
Angelica Montez Patient Support Systems Eligibility specialist
Haeja England Patient Support Systems Medical Case Manager
Melissa Fought Nursing RN Case Manager
Daniel Astorga Clinical Quality and Compliance Clinical Quality and Compliance Specialist
Violeta “Blanca” Jaure Samantha Kahn Clinic School-Based Health Centers Administrative Medical Assistant Counselor/Social Worker
Meet the Managers: Kathryn Lenberg, MPH, PhD– Behavioral Health Manager Hi! I am Dr. Kathryn Lenberg, clinical health psychologist and new behavioral health manager for UNM Truman Health Services. I earned a Master’s degree in Public Health (Behavioral Sciences) from Emory University and a doctoral degree in Clinical Psychology from the University of New Mexico. I have special training in addictions, trauma, behavioral medicine (acute and chronic illness and injury), and integrated care. I enjoy hiking with my family and love to cook and bake. I am excited to join the team here at Truman and look forward to meeting you all.
Sam Sanchez- Pharmacy Director I am Sam Sanchez, pharmacy director for UNM Truman Health Services Medical Group. I earned my Bachelor’s of Pharmacy degree from the University of New Mexico. I also received my certification for HIV patient care from the University of Buffalo, NY. I have an extensive background in chronic disease states such as HIV, Hepatitis C, Multiple Sclerosis, Oncology, and Rheumatoid Arthritis. I am also a certified immunizer. I enjoy spending time with my family, fishing, and golfing. I am an avid hiker/mountaineer and have climbed Mount Kilimanjaro in Africa, Mount Rainier in Washington State, several high peaks in South America, and several peaks in Colorado.
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Detoxification and Alkaline Diets By Patrick West, RD LD You may have heard or seen information about the many products and diets available that claim you can detoxify your body to better health by taking these products or following these diets for a couple of days. You may have also heard of alkaline diets fad as the Hollywood diet. So let us take a look at these concepts and see if we can help shed some light on the topics. What is detoxification? Detoxification is defined as the act or process of removing a poison or toxic properties of a substance in the body. There is a significant amount of practitioners in the natural healing community that believe toxins that have accumulated in the body are the underlying cause for most, if not all conditions and if we can rid the body of such toxins, they can heal their conditions. What is an alkaline diet? Alkaline or Base is a Chemistry term referring to the pH of a certain item. In this case foods that cause an alkaline environment in the body rather than an acidic environment are the foods that would be part of an alkaline diet. What are some examples of foods that are alkaline forming in the body? Fruits and vegetables are the types of food that are alkaline forming in the body. What are some foods that are acid forming in the body? Primarily, proteins (meat, fish, chicken, soy products, beans) and grains (wheat, corn, barley, rice). This concept has been around for some time among the holistic healing community but is now being proven in scientific research. Now, why were detoxification and alkaline diets mentioned in the same article? Research shows that if we tip the scales on our diet from an acidic forming diet, aka, the standard American diet (SAD) which contains animal proteins and grains as the bulk of the diet, to a more alkaline forming diet which would contain mostly fruits and vegetables, this creates a protective and detoxifying effect in the body. In general most so-called detox products that claim they can clean you up in a matter of days or weeks are just hype. Although many of them may be effective in beginning the process of cleaning out our GI and colon, this is just the tip of the iceberg. Detoxification is something that can take months to years to reach a level in which our bodies are regaining their vitality. This is where an alkaline diet comes in. If we can make that switch to fruits and vegetables being at least 2/3 of our diet and protein and starches 1/3, as part of the balanced, healthy lifestyle, we can allow our bodies to begin that process. Our bodies naturally want to be healthy, happy, and vibrant; we just need to give our bodies what they need.
Please let Truman staff know if you are planning to move away from the area. That way we can: Ensure you have your medications for a couple of months. Supply you with all of your most important records for your new provider. Help you find resources in your new community.
We Will Miss You
Don’t let your medical care lapse!
September/October 2015 Volume 18 UNM Truman Health Services Support Groups
UNM Truman Health Services has a new support group for Partners of Positives. (POP). Join us the 4th Thursday of every month from 5-7 pm for sharing, support, and friendship. For more information please contact us at THSOutreach@unmmg.org.
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. UNM Truman Health Services free HIV and Hepatitis C Testing Locations
UNM Truman Health Services has expanded our free HIV and Hepatitis C testing services to the following locations: Clinics:
Women Outloud has changed times! We will still be meeting the second Wednesday of every month, but our time is now from 5-6 pm. For more information please contact us at THSOutreach@unmmg.org
UNM Truman Health Services: Tuesday, 8-noon, Thursday, 12:30 –5 pm North East Heights: 1st Friday of every month from noon to 4 pm Southwest Mesa: 1st and 3rd Wednesday of every month, 1 –5 pm Young Women’s Clinic: Every Monday, 8 am— noon Casa de Salud: The last Friday of every month, 13 pm UNM Main Campus:
LGBTQ Resource Center: 2nd and 4th Tuesday of every month, 10 am-2pm Student Union Building (S.U.B.): 2nd Monday of every month, 11 am –3 pm Domenici Center: 2nd Wednesday of every month, 11 am—3 pm Community Locations:
SPEAK, our men’s support group is meeting the 4th Wednesday of every month from 5:00 pm to 6:00 pm. This is your opportunity to enjoy good company in a positive healing environment. For more information please contact us at THSOutreach@unmmg.org.
LIVE, is one of the newest UNM Truman Health Services Support groups. This all gender group meets the 3rd Thursday of every month from 2:00 pm to 3:00 pm. For more information please contact us at THSOutreach@unmmg.org.
Almas de Amistad at Amity Foundation: Every Wednesday, 1 pm –3 pm St. Martin’s: 3rd Monday of every month, 10 am— 1 pm Albuquerque Treatment Services: 2nd Wednesday of every month, 7-11 am 5 Points: Last Thursday of every month, 7-11 am Central New Mexico Treatment Center: 4th Wednesday of every month 7-11 am ASAP: 1st Thursday of every month, 8 am –noon Amistad Runaway Shelter: One Saturday a month 1-5 pm (Saturday will vary) Cesar Chavez Community Center: 3rd Thursday of every month, 10 am– 2pm Duke City Recovery: 2nd Tuesday of every month 7-10:30 am Bars
Albuquerque Social Club: 2nd Thursday of every month 6 –10 pm
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PHARMACY INFORMATION Outpatient Pharmacy Services UNM Truman Health Services now offers Outpatient Pharmacy Services through Curant Health (formerly HealthStat RX). Personal Care managers, free home delivery, and free bubble packing are currently available. For more information ask your Nursing Team.
Need Medication Refills? No Refills Left? Call your pharmacy for all refills 14 days in advance
PLEASE DO NOT CALL THE CLINIC MEDICATION REFILL PHONE NUMBERS UH Pharmacy 272-2309
DOH in Santa Fe 1-800-254-4689
Curant Health (HealthStat RX) 1-866-437-8040 ext. 245 or ext. 224
Remember-Narcotic pain medications cannot be called into your pharmacy by your physician, and therefore cannot be filled at night or on the weekends. Please DO NOT call the after-hours answering service to request pain medication refills. Plan ahead to be sure you renew your prescriptions before your run out. Remember-To update your new phone number and address with the pharmacy too. They may need to contact your about any medication issues or concerns. Remember– UNM Truman Health Services will not accept any medications for disposal. Please stop by the front desk for a list of local disposal sites. Note-only pills will be accepted at the sites listed.
To Help Us Keep Your Records Up-To-Date Please be sure we have your most recent insurance card on file. Let the front desk staff know if your insurance has changed. If you have an emergency or urgent care visit outside of the UNM system, please fill out a Release of Information form while you are still there. This will allow the Truman care team access to any notes taken during your visit. Have the information faxed to 505-272-2240. Did you get a new phone? We need to know. If you doctor needs to cancel or change your appointment, or contact you for any reason, we will send a letter to your home if we try calling you two times with no response. Also, if we leave a message asking you to call us back, please be sure to do so, the information may be important. Have a new address? We would like to know that too! Sometimes we have to mail information to you and we want to be sure it gets in your hands. If you have any questions about the information we need be sure to ask the front desk after your appointment. Tell us what you think of the Truman Times layout and let us know what you would like to see in this publication. Your feedback is important to us. So come on, Share!
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UNM Truman Health Services Pharmacy Selection UNM Truman Health Services supports the patient’s right to select a pharmacy that will best suit their needs. Our providers will gladly submit your prescriptions to the pharmacy of your choice. UNM Truman Health Services provides mail order pharmaceutical services to our patients if our patients so chose from Curanthealth. Curanthealth offers specialized pharmacy services designed to improve the therapy results of your specific chronic condition. Their core focus is to provide a more personal approach to patient care, so they can create a customized medication plan to fit your lifestyle. All proceeds from prescriptions filled at Curant comes back to UNM Truman Health Services to help enhance and expand our patient services for people with HIV. *Access to all pharmacies for your prescriptions, including Curanthealth, will depend on your insurance coverage.
UNM Truman Health Services No Show and Utilization Cancellation We understand that issues may occur, and you may need to cancel an appointment. If this happens, we respectfully ask that you contact our office in advance to reschedule your appointment. Please note for dental and complementary therapies you must be an active UNM THS patient receiving primary medical care at the clinic, and be seen at least once every six months as directed by your provider. Our complementary therapy providers (acupuncture, chiropractic and medical massage therapy) want to be available to meet the needs of all our patients. When a patient does not show up for a scheduled appointment, another patient loses an opportunity to be seen. If patients do not contact our office to cancel or reschedule a complementary service appointment, preferably 24 hours in advance, any future appointments will be canceled. Two (2) consecutive no shows or cancellations will result in future appointments being canceled and you will not be able to reschedule with our complementary providers for six (6) months. This policy will enable us to open otherwise unused appointments to better serve the needs of all patients. Thank you for your understanding and cooperation.
Looking For More Information? UNM Truman Health Services now has two ways for you to get in touch with us. For general information or questions please contact us at THSinfo@unmmg.org. For information on educational events and HIV rapid testing locations around Albuquerque contact us at THSoutreach@unmmg.org.
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Classified We now offer you a way to see your medical information on-line! MyHealth UNM is a new patient portal you can use any time, day or night, as long as you have internet access. Through MyHealth UNM you can:
View future appointments View clinic notes View lab results Send a message to your care team. Find out how you can get an account from UNM Truman Health Services day!
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Free Lab Draws & Testing For your convenience you can now get your labs drawn at UNM Truman Health Services. Lab draws at UNM Truman Health Services are by APPOINTMENT ONLY during the following days and times:
Tuesday 1pm-4pm
Wednesday 8am-11am
Thursday 1pm-4pm
Friday 8am-11 am
HIV (human immunodeficiency virus) can make your body too weak to fight off the flu. It also increases your risk for serious flu-related complications.
If you contract the flu it may take you longer than others to get better.
Get the flu vaccine. It is your best protection against the flu.
If you have HIV you should get the flu shot, not the nasal spray.
If you have flu-like symptoms, contact your health care provider immediately.
Good News! SOURCE: www.flu.gov
Watch for the availability of flu shots at UNM Truman Health Services. If you get the flu shot at another location, please bring your care team a receipt of your vaccination so we can update your electronic health record. Thank you.