Page 1

2011-2012 Student Affairs Annual Report

University of San Diego

Student Affairs 2011-2012 Annual Report

Vice President for Student Affairs Carmen M. Vazquez, MSW, CSW At the end of this year, we asked the Student Affairs staff to describe the 2011-12 academic year in three words and the word cloud to the left summarizes their thoughts. The larger the size of the word, the more it was reflected by our staff. Each word resonates as we share the story of our accomplishments for this past academic year. On an annual basis, we review relevant data about our programs and services and update our strategic plan to align with the university’s strategic directions and initiatives. From this plan, we identify the goals that can be accomplished during that year. For 2011-12, these goals were to: enhance and expand residential and academic living-learning communities for first and second year students, implement our comprehensive plan to improve retention of first-year students, launch a feasibility study exploring the relocation and expansion of student housing and create opportunities for social change education and applied experiences for students. We collaborated with our campus partners to achieve each of these goals. The Student Affairs division expanded participation in our firstyear living-learning communities from 100 students in 2010-11 to 308 students in 2011-12 incorporating three themes, 3 faculty directors, 19 linked faculty, 25 preceptorial assistants, 12 resident assistants, one community director and one resident minister. We

increased our first-year retentionrate 2% over a flat, 85% rate for the past 10 years. Student Affairs co-chaired a crossinstitutional committee which studied the feasibility of relocating first-year resident students and expanding student housing. We sponsored the USD Changemaker Festival and explored ways to leverage our Ashoka partnership. Collaborating with other divisions enhances our programs and services and expands the realm of possibility. The Student Affairs SOLES Collaborative (SASC) program supports 16 graduate students enrolled in the Master of Arts in Higher Education Leadership program who also hold assistantships in Student Affairs. The program integrates students’ academic and practical experiences as they prepare to enter the student affairs field. During this year, we articulated expectations for student affairs supervisors and graduate assistants and revised the program learning outcomes and associated rubric. The College of Arts and Sciences invited us to participate in their core curriculum revision process. We are co-leading the efforts to imagine Alcalá Park West, one of the university’s strategic initiatives. Beyond USD, we are collaborating with colleagues across the nation to develop an institute designed to help new professionals understand what it means to work at a Catholic university.

One of the opportunities we embraced this year was assuming interim responsibility for the Department of Public Safety, Auxiliary Services and University Scheduling until a search is completed to fill the vacant vice president position. We successfully launched the new Torero Life website showcasing the student experience at USD. We upgraded each unit website to the new university template, produced 2-4 feature stories per month and 50+ videos. We partnered with Information Technology Services to install a live-streaming webcam which will go live in August 2012. The Employee Development Committee developed a long-term plan for staff professional development using the ACPA/NASPA Professional Competency Areas for Student Affairs Practitioners as a framework. To ensure recruitment of diverse candidates for staff searches, we developed a Recruitment and Selection Toolkit. USD completed the educational effectiveness portion of the WASC accreditation process. Two Student Affairs staff served on the WASC steering committee. The visiting team commended our work with student learning outcomes assessment and collaboration with other divisions. We are grateful for the spirit of cooperation through partnerships across campus and for the opportunity to enrich the USD student life experience. We invite you to read our year in review.

Dean of Students Area


What We Do The Dean of Students area welcomes new students to USD, supports their transition and success, maintains community standards and creates a safe and welcoming living experience.

1. Co-Chaired the Housing Relocation and Expansion Feasibility study with the Vice Provost. The study will determine 1) the feasibility of moving first year students from Camino and Founders Halls into a new facility and 2) a second year housing requirement. We will share findings with the community in fall 2012. 2. Co-chaired the CAS (Council for the Advancement of Standards in Higher Education) review in Residential Life. The study identified strengths and opportunities in the department. 3. Secured resources to develop a more sustainable Restorative Justice program. 4. Co-chaired the Co-curricular Experience Work group designed to coordinate the many co-curricular experiences we offer throughout campus. 5. Participated in a small work group to design a seminar for entry to mid-level professionals interested in working in Catholic higher education.

2012-2013 Goals 1. Complete the Housing Relocation and Expansion Feasibility Study. 2. Recruit and hire an advisor to lead an integrated approach to student media. 3. Support USD’s Catholic identity and commitment to fostering the spiritual development of all students. 4. Develop a comprehensive plan to identify, prioritze, and meet the division’s annual technology needs.

6. Participated in the coordinated response to 46 Sensitive Issues Team (SIT) cases (+4 from 2010-11) and 10 Critical Incident Response teams (+3 from 2010-11). 7. Met with 83 students individually regarding significant alcohol policy violations. 8. Made 108 faculty notifications about student illnesses, injuries or other circumstances preventing them from attending classes.

Highlights 1. Fall 2010 to fall 2011 retention rate for first year students is 87%. -1% from 2010 which was an all-time high. 2. Fall 2011 to spring 2012 retention rate for first year students is 97%. +1% from 2010.

Center for Student Success What We Do The Center for Student Success generates innovative strategies to assist all undergraduate students in persisting to graduation.

3. USD MAP-Works efforts recognized as the Educational Benchmarking Inc. national Overall Excellence Award recipient (four-year institution 2-10,000). 4. Initiated the Persistence Response Team retention strategy, taking a case management approach to support students identified as struggling via key data points during the year. 5. Implemented substantial changes to new transfer student orientation including “Registration Days” over the summer.

2011-2012 Results

2012-2013 Goals

1. 87% of first year students indicate that their preceptorial assistant was “very helpful” or “somewhat helpful” in their transition to USD. +5% from 2010 and +10% from 2009.

1. Continue leading and implementing our comprehensive retention efforts including MAP-Works, Persistence Response Team, and Out-of State Student program.

2. 74% of first-year, out-of-state students “strongly agree” or “agree” that they feel more at home at USD because they attended the out-of-state student ice cream social during Torero Days.

2. Explore CSS’s role in coordinating undergraduate tutoring and academic support activities across the university.

3. 58% of commuter students who use the Commuter Commons indicate that they generally utilize the space more than once per day. 4. 97% of student success coaching clients indicated that they were “very satisfied” or “satisfied” with their advisor’s work.

Highlights 1. Completed a CAS (Council for the Advancement of Standards in Higher Education) review. 2. Achieved a 97% response rate on the MAP-Works survey, and received MAP-Works Overall Excellence Award. 3. Expanded living-learning community participation to 30% of the first year class.

Residential Life What We Do Residential LIfe is committed to providing a safe, inclusive living community and to creating learning opportunities for actively enhancing the growth of the resident as a whole person.

4. Surpassed occupancy projections (2,534) by 3% housing 2,552 students across 10 housing areas. Strong occupancy generated enough revenue to maintain a 0% increase in multiple occupancy rooms for students returning to housing in 2012-13. 5. Various staff presented on MAPWorks efforts, innovative uses of StarRez software, and restorative justice at regional and national conferences. 6. Implemented new marketing efforts including QR codes which takes users directly to the housing application.

2011-2012 Results 1. 88% of resident students indicate that as a result of living in the residence halls, they understand that their actions directly impact the members of their community. 80% indicate that living in the residence halls provides opportunities to engage with individuals different from themselves. 2. 89% of resident students indicate that their RA creates an open and welcoming atmosphere which promotes respect for all individuals and that their RA responds to their needs in a timely manner. 3. 89% of resident students agree or strongly agree that they feel safe, comfortable and respected in their residential community.

2012-2013 Goals 1. Orient, train and fully integrate the new Residential Life staff members. 2. Complete the CAS review implementation plan. 3. Continue to collaborate on living-learning community implementation and growth. 4. Support the university and divisional restorative justice and changemaker efforts. 5. Assess resident assistant training. 6. Design and implement community director training.


Office of the Assistant Dean of Students What We Do The Office of the Assistant Dean of Students contributes to student learning and development, ethical decision making, community building and retention by assisting new students with their transition, supporting the University’s core value of ethical conduct and providing support for graduate students.

2011-2012 Results 1. 84% of first year students met at least 16 new people during Torero Days orientation and 89% maintained contact with at least five of those people10 weeks later. 2. 81% of first year students were able to list at least one strategy for becoming involved on campus, 96% could list one wellness resource and 96% could list one academic resource. 3. Processed 842 student conduct referrals, a 13% decrease from 2010-11 (969). Experienced a 41% increase in marijuana/drug-related referrals (107) from 2010-11 (76). 4. Participants in the Restorative Justice pilot program indicate feeling respected and empowered, increased understanding of their responsibilities as a USD community member and the impact of their actions, decreased likelihood of repeating a harmful action, feeling more included in the USD community and that they would recommend the process to others. 5. Developed social media strategies to communicate information about campus resources, services, events and news to graduate and law students.

1. Partnered with the College of Arts and Sciences to create a summer connection program to help new, first-year students connect with each other and the university before they arrive to campus. 2. Piloted a successful restorative justice program (22 case referrals) involving over 150 community members earning USD regional and national recognition. 3. Implemented substantial changes to new transfer student orientation including “Registration Days� over the summer.

2012-2013 Goals 1. Implement and assess a summer connections program for new first-year students. Use the assessment findings to improve the program for 2013. 2. Advance the Restorative Justice Program in its 2nd year by implementing a summer training with residential life staff, developing an integrated restorative justice experience in the residence halls, and transferring case facilitation responsibility to community directors.

Student Life Area What We Do Student Life fosters a welcoming and inclusive community, developmental opportunities and services as a catalyst for students to become ethical leaders with meaningful lives that positively impact a global society.

Highlights 1. Successfully managed the implementation of campus kiosks and the concurrent change in the campus posting protocol. Student organizations were informed of the availability of three new kiosks on campus as well as other strategies to advertise their events. In an effort to be more sustainable and socially just, we eliminated the option to post flyers on the ground. 2. Co-advised the Pride student organization’s event to educate and explore issues of gender identity and gender expression in alignment with the university’s Catholic mission.

2012-2013 Goals 1. Work collaboratively with Torero Program Board, Weekend Program Board and Residence Hall Association to enhance the programs available to students on the weekends and improve the sense of community and student satisfaction with program offerings. 2. Continue to enhance and develop business practices for Student Life Facilities, the Ticket Office and Outdoor Adventures in collaboration with the Director of Resource Management and Auxiliary Services. 3. Develop transition materials for each unit, starting with Campus Recreation. 4. Re-examine best practices related to risk management, particularly for outdoor recreation programs and student organization events, including the implementation of changes necessary for 2013-14.

3. Develped a Cal-Grants Collaborative consisting of representatives from across campus to strategize on the most effective means to communicate the concerns of our students to legislators and the governor and how to communicate concerns to students, parents, alumni and other community members. 4. Torero Program Board added Spirit Week to the Homecoming menu of activities, culminating in a golf cart parade and hosted at least one class-year specific program each semester. 5. The Student Leadership and Involvement Center led the collaborative effort to sponsor Welcome Week activities for new and returning students. 6. The Diversity Education Committee examined potential new strategies for education and outreach outside of the classroom. The committee recommended that the Rainbow Education Program be expanded to cover multiple aspects of diversity. Planning will begin in the fall 2012 semester. 7. Established stronger connections with the Center for Inclusion and Diversity, Inter-Club Council, United Front Multicultural Center, Residential Life and Student Support Services to increase underrepresented student awareness about involvement opportunities on campus.

Highlights 1. Passed a resolution to support an increase in the student health services fee from $47 to $70.

Associated Students What We Do The Associated Students Leadership Team serves the University of San Diego undergraduates as official representatives who promote opportunities for growth and expression, address student issues, and enrich a diverse, inclusive, and engaged community.

2011-2012 Results 1. Awarded 43 research grants totaling $23,000. 2. Approved funding for 387 student organization events, a 39% increase over 2010-11 (278). 3. Allocated $221,652 toward student organization events, a 29% increase over 2010-11 ($172,285). 4. 1,100 students visited the Creative Zone, an area supporting marketing and publicity efforts for student organizations. 5. 13% of the undergraduate student body voted in the spring 2012 election process.

2. Passed the iSupport for the LGBTQ & ally community resolution applauding the administration on the addition of gender identity and gender expression to the university’s equal opportunity policy and policy prohibiting discrimination and harassment. And supporting the president’s decision to support the Drag Show event. 3. Passed the support for Native American collaborative relationships resolution encouraging the university to hire a tribal liaison and increase further partnership. 4. Endorsed the Copley Library decision to create “quiet” and “silent” zones and encouraged the posting of campus wide group study spaces. 5. Implemented the USD Changemaker Festival, an event linked to the March of the Toreros to highlight changemaking opportunities on campus and within the local San Diego community. 6. Partnered with Super Shuttle to offer airport transportation service for four different academic breaks. 650 students took advantage of the fee reduction ($12 one way, $24 round trip). 7. Celebrated its 40th year on campus. 8. Partnered with Parent Relations on Summer Send-Offs. 9. Improved communication with students through “Blue Buzz”, President’s Corner on USDtv, and Twitter. 10. Partnered with Student Affairs to introduce the new kiosks. 11. Partnered with Academic Affairs to install a printer in the Shiley Science & Technology building.

Highlights 1. Intramural program noted growth in participants (1,650) and number of registrations (3,000+). 2. 500+ students participated on intercollegiate sports clubs teams across 24 clubs. 3. Fitness Centers operate at near capacity (Missions Fitness Center averages 2,000 users/week; McNamara 1,800 users/ week).

Campus Recreation What We Do Campus Recreation provides quality programs, services, and facilities to a diverse USD community, encouraging the community to pursue an active, healthy lifestyle through participation in one of our many offerings. We encourage student development through leadership, participation, and employment opportunities.

2011-2012 Results 1. Users are generally very satisfied with the cleanliness and maintenance of the equipment in all facilities. 2. Users are least satisfied with parking availability (mostly off campus respondents) and the amount of stretching space available. 3. Respondents generally feel welcome and safe in the facilities and would recommend them to others. 4. Respondents indicate that recreation staff are friendly, available, helpful, respectful and knowledgeable.

4. Intramural league stats are now posted on (12,000 views over eight weeks). 5. Developed a marketing team to advance promotions and social media usage. 6. Developed new sports club driver policies and travel procedures in collaboration with the university risk manager and general counsel. 7. Improved communication of injuries and appropriate rehabilitation procedures among the campus recreation athletic trainer, health center staff, sports club coaches, and visiting team recreation departments. And implemented concussion policy requiring Sports Club participant health physicals for fall 2012.

2012-2013 Goals 1. Develop staff skills to create ideas for new programs, enhance existing programs, increase efficiencies, save resources and increase revenue. 2. Develop a relationship with the new director of conference services to develop marketing opportunities for programs and services during the 2013 summer conference season. 3. Design, implement and evaluate a series of monthlong and/or weekend recreation classes (implement fall 2012). 4. Implement changes indicated by the facility survey results. 5. Establish consistent student staff structure, expectations and performance by refining training materials, manuals, etc. 6. Sustain Missions Fitness Center operation level while maintaining and maximizing the life of equipment.

Highlights 1. Achieved record numbers for student participants in the Guide Development Program (68), participant contact hours (15,000) and number of overnight trips (15). 2. Operated trips during each academic break throughout the year including trips to seven national parks. 3. 950 individual students participated in programs this year.

Outdoor Adventures What We Do Outdoor Adventures provides the USD community with opportunities to experience new adventures that aim to promote personal growth, leadership development, relationship building and environmental responsibility.

2011-2012 Results Orientation Adventure 2011: 1. 98% of participants were satisfied with the experience and felt more confident about their transition to USD. 2. 98% of participants made connections with at least five other first-year students, were able to identify two resources available to assist them in their transition and were able to identify two of USD’s sustainability efforts. 3. 100% of participants were satisfied with the student guides. 4. 82% identified three USD student organizations of interest and 75% reported knowing how to join them.

4. Developed learning outcomes for Pre-Orientation Adventure and competencies rubric for Guide Development Program. 5. Partnered with campus organizations for 33 of 67 (49%) trips offered, 18 of the 33 (56%) were associated with academic programs.

2012-2013 Goals 1. Build demand for custom trips by partnering with in tact groups such as LivingLearning Communities, Residence Life, Alumni Relations, Greek Life, and others. 2. Develop guide manual, training and compensation package and ensure alignment with the university’s risk management practices. 3. Develop and assess learning outcomes for guides. 4. Provide an outdoor service trip in the spring to support Ashoka/Changemaking initiatives.

“The trip exceeded my expectations for what we would be able to experience, see, and do. Also how close everyone would become.” -Utah Spring Break

Highlights 1. The Student Involvement and Information Desk launched a Facebook group, newsletter, and utilized multiple forms of social media to promote the resources they offer. This spring, the consultants made presentations to Residential Life, United Front Multicultural Center staff and potential new students.

Student Activities What We Do Student Activities collaborates to serve as a hub of student involvement initiatives, designed to educate students through advising, program planning, participation and connection to further our purpose of graduating Changemakers. Student Activities serves as the primary advising and oversight to Associated Students, Torero Program Board, and Welcome Week.

2. Coordinated an enhanced and integrated Welcome Week with partners from across campus to support community development, student transition and school spirit. 3. Recruited and hired a new assistant director of student activities and organizations. 4. Implemented new initiatives to improve the AS budget process and reduce the rollover.

2011-2012 Results

2012-2013 Goals

1. Implemented the Student Leader Competency Guide. We will make changes to advisor training, student leader advising sessions; assignments and resources for advisors based on assessment findings.

1. Enhance the existing assessment plan to include specific milestones, rubrics, evaluations, and implementation stages.

2. 185 clubs, organizations, departments and vendors hosted 850 attendees at the fall Alcalรก Bazaar with 145 clubs hosting 500 attendees in the spring. 3. Torero Program Board sponsored at least one class-specific event for each class year during the fall and spring semesters in an effort to promote class identity.

2. Continue to enhance the Student Involvement and Information Desk increasing student awareness of this valuable resource for student engagement. 3. Create a social media plan for the Student Leadership and Involvement Center including strategies for information sharing and non-event related postings.

Highlights 1. Successfully transitioned three new full-time staff members. 2. Streamlined workflow processes and created new business procedures to more effectively manage departmental functions.

Student Life Facilities What We Do Student Life Facilities provides the infrastructure and services to enhance community life within the Hahn University Center and Student Life Pavilion. Staff are committed to providing an environment that is safe, comfortable and fosters community.

3. Welcomed the Weekend Program Board into its operations and collaborated with numerous centers, student clubs, and organizations to sponsor student programs and events. 4. The San Diego Blood Bank recognized USD with the “Partners for Life” award for surpassing the 2011 collection goal.

2011-2012 Results

2012-2013 Goals

1. Managed approximately 8,900 events for USD and the San Diego community, an 85% increase over 2007-08 events (4,800). The increase is due, in part, to the addition of the Student Life Pavilion.

1. Develop and assess learning outcomes for student staff.

2. Sold 13,500 tickets for local attractions and events to the USD community. 3. Coordinated 21 blood drives for the San Diego Blood Bank and American Red Cross.

2. Establish a 3-year assessment plan. 3. Enhance business practices and define the role of the UC/SLP in serving internal and external clients. 4. Enhance the Weekend Program Board operations and its collaboration with Torero Program Board and Residence Hall Association.

“I greatly appreciate your staff ’s assistance in accommodating my constituents and speaker who attended our workshop. I hope you will share my gratitude with your dedicated and professional staff, which were incredibly helpful when we experienced difficulties during the event. Again, thank you for hosting this event. The Hahn University Center was the perfect venue for this event and I look forward to working with you again in the months and years ahead.” -Member of Congress

Highlights 1. Welcomed Phi Gamma Delta Fraternity (FIJI) to our campus with a 76 man colony as of May 2012 and solidified plans for Kappa Delta Sorority to join our campus in fall 2012. This year, there were 7 women’s and 6 men’s organizations representing approximately 25% of USD’s undergraduate population.

Student Organizations and Greek Life What We Do

Student Organizations and Greek Life collaborates to serve as a hub of student involvement initiatives designed to educate students through advising, program planning, participation and connection to further our purpose of graduating Changemakers.

2011-2012 Results 1. 140 first year students enrolled in 10 sections of Emerging Leaders, LEAD 161, a course focused on empowering students to create social change. 98% of students achieved mastery of the Social Change Model of Leadership by the end of the semester. 2. Students meeting with the director of student organizations and greek life, and completing the Student Leader Competency Guide reflected a movement of 1-2 growth places on the scale in the areas they identified as focal points.

2. Engaged over 25% of the fraternity and sorority community in a program of monthly small group discussions about bystander behavior and personal responsibility. 3. Registered more than160 student organizations. 4. Developed the International Travel Protocol in collaboration with the General Counsel, Risk Manager, and Study Abroad Office. 5. Each fraternity and sorority at USD engaged in fundraising and philanthropic work for national and local causes. Additionally, organizations were involved in hands-on service to The Ronald McDonald House and Habitat for Humanity, among others.

2012-2013 Goals 1. Solicit national recognition for the See Action, Take Action bystander intervention program and the Greater Than Yourself Retreat. 2. Continue to facilitate growth and success for Delta Tau Delta, a fraternity in redevelopment following a membership review by the international fraternity. Support students in achieving their goals, action plans and structures for self-governance. 3. Review and revise risk management plans for student organizations.

"At USD I was fortunate to find community at the Student Leadership and Involvement Center. I found a place filled with people who supported me, challenged me, and provided me with great opportunities for growth." -USD Student

Highlights 1. Coordinated a USD delegation of 33 participants to NCORE 2012 in New York City. 2. Hosted 32 student leaders on the Greater Than Yourself Retreat. 3. Led the Hate Crimes Awareness Week committee which sponsored 11 events.

United Front Multicultural Center What We Do The United Front Multicultural Center (UFMC) engages the University of San Diego community in exploring and affirming the unique identity of each person. The Center fosters an environment where student leaders feel empowered to become change agents for social justice and builds relationships with faculty, staff, students and community members to develop a foundation that honors and values diversity. The UFMC serves as an educational resource, working to contest the dominance of prejudice and intolerance, and works to enact the values of the University as “a welcoming, inclusive and collaborative community ...marked by protection of the rights and dignity of the individual.”

2011-2012 Results 1. The LINK Peer Mentoring Program connected 45 new mentees to campus life in 2011-12 and 94.3% of the fall 2010 cohort returned to USD in their second year. 2. The Rainbow Educators facilitated 24 workshops serving 760 participants. 3. The Safe Space Allies Network offered eight trainings producing 93 new allies. 4. Sponsored seven community lunches including 431 attendees. 5. Assessed the experience of the Center’s interns and found that (1) the supervisor – advising role is empowering student interns to take action, (2) interns report an enhanced self-awareness and knowledge of social justice issues, and (3) the interns want to create stronger connections with other student leaders.

4. Recognized 62 USD graduates at the 7th Annual Diversity Banquet, the largest cohort yet. 5. Developed underGRAD Connections program to help undergraduate students to think about graduate school and connect with current graduate students. 6. Supported recruitment and retention efforts of underrepresented students through participation in and support of “Multicultural Experience@USD”, high school and middle school student visits, the All Nations Institute for Community Achievement and the Black Student Retention and Recognition Committee.

2012-2013 Goals 1. Identify and implement 2012-13 goals for year two of the UFMC strategic plan. 2. Conduct strategic planning for the Rainbow Educators program, expanding the program to address other aspects of diversity.

Highlights 1. Sponsored opportunities for community members to explore gender including outreach to local high school girls, a program for First Year Women, and several issuesbased discussions.

Women’s Center What We Do The Women’s Center invites women to find voice, develop skills for transformation and understand who they are called to be. The Center empowers women to engage as leaders in a student-centered learning community that provides resources and engages students in educational dialogue around gender-related issues. We advocate for a safe, supportive campus environment that creates equity among all voices.

2011-2012 Results

1. 67% of Women’s Center student leaders reported moving toward congruence between their values and behavior on the identity development learning outcome. 2. 33% of Women’s Center student leaders identified with the statement, “I regularly participate in activities that challenge systems of oppression.” 3. 48 women participated in the Empower Leadership Retreat.

2. Increased Center visibility through enhanced use of social media and intentional campus outreach including connecting with first-generation college students, hosting the Forum on the Status of Women at USD and informational dinners. 3. Developed the Campus Assault Resources and Education (CARE) Advocate Program in collaboration with Wellness, Public Safety, General Counsel, and the Title IX Coordinator. 4. Enhanced support for breastfeeding mothers through collaboration with San Diego County Health & Human Services, Human Resources and University Design.

2012-2013 Goals

1. Increase visibility of the Women’s Center and the services it provides. 2. Provide opportunities to explore gender through volunteer experiences. 3. Develop and implement first-year women outreach. 4. Increase campus-wide support for pregnant and parenting students.

“I feel like I have become more aware of how leadership is a process and should be done through love. I am empowered to create change.” -Empower Retreat Participant

Student Wellness Area


What We Do The Wellness Area works collaboratively with the USD community to help students achieve and maintain well being as they strive to reach their personal and academic goals.

1. Collaborated with Information Technology Services to conceptualize, design and develop a resource connect application for Apple devices to help students identify and access campus resources. 2. Obtained student support and Board of Trustees approval to increase the student health services fee from $47 to $70 in order to fund the creation of a new state-of-the-art Student Health Center on campus to better serve students.

2012-2013 Goals 1. Implement the initiatives developed by the two task forces working on 1) nutrition and 2) marijuana use, prevention, and education. 2. Assess the effectiveness of the current mental health clinical practices and services in meeting students’ needs and the demand for services. 3. Implement a collaborative care model at the new Student Health Center facility, in partnership with the School of Nursing Psychiatric Nurse Practitioner Program and the Counseling Center. 4. Develop wellness education programs for students studying abroad in collaboration with the International Center.

3. Spearheaded efforts to revise USD’s Sexual Assault Response Protocol and implement a new advocate program to better serve the needs of students who may be impacted by sexual violence. 4. Participated in the coordinated response to 46 Sensitive Issues Team (SIT) cases (+4 from 2010-11) and 10 Critical Incident Response Teams (+3 from 2010-11). In total, responded to 59 cases involving 70 meetings. 5. Processed 60 medical leaves of absences, the same number as the previous year. Processed 27 reinstatements (+16 from 2010-11), a 45% student return rate. 6. Established two interdisciplinary task forces to work on addressing issues related to 1) nutrition and 2) marijuana use, prevention, and education. 7. Student Wellness participated in over 260 outreach and promotion events.

Highlights 1.

Sexual Assault Peer Educators cosponsored an excellent Sexual Assault Awareness Week including a photo display titled “She said No. I listened.� Additionally, Peer educators were involved in the exploratory process for the development of a new Campus Assault Resources and Education (CARE) program.


Obtained two grants ($15,000) during the 2011-12 academic year to enhance alcohol and other drug related prevention initiatives. The funding supported several new initiatives.


Provided a successful alcohol and other drug education training rotation for a pre-doctoral intern.


Developed liaison relationships with offices serving underrepresented students and implemented new initiatives including Student Support Services mentor training, pre-orientation programs and an LGBTQQ discussion group.


Added diversity education material to resident student Third Week Check-in program.

Center for Health and Wellness Promotion What We Do The Center for Health and Wellness Promotion provides the University of San Diego community with a comprehensive array of health and wellness promotion initiatives and clinical alcohol and other drugs services.

2011-2012 Results

2012-2013 Goals

1. Experienced an 8% increase in individual clinical student visits (737) compared to the 2010-11 academic year (683) and a 300% increase from the 2007-08 academic year.

1. Identify and implement marijuana prevention initiatives.

2. Facilitated the LGBTQQ discussion group which met 15 times during the academic year with 11 students attending each session on average. Participants indicated that it was helpful to come together, in community, to discuss common experiences and concerns.

3. Engage in sexual assault education/ prevention and the advocate process (CARE), as appropriate.

3. Experienced a 14% increase in the number of students seen for individual sessions (217) compared with 2010-11 (191).

2. Explore the role peer education can have in addressing Greek Life wellness concerns.

4. Identify and seek to implement needed wellness trainings for stakeholders and leaders supporting the retention and persistence of USD undergraduate and graduate students. 5. Administer the National Collegiate Health Assessment and analyze, interpret, and share results with the USD community and other stakeholders.

Highlights 1. Initiated the process of developing a strategic plan for the next three years. 2. In addition to providing direct clinical services, the Center was involved in 67 outreach and promotion events.

Counseling Center What We Do The Counseling Center enhances the emotional, relational, and psychological well being of students. The Center strives to facilitate students’ personal growth and enhance their academic success through accessible, culturally congruent clinical and outreach services. The Center works in collaboration with other Wellness and university departments and community partners.

2011-2012 Results

3. Enhanced working relationship with Student Support Services resulting in increased referrals between departments and better support for underrepresented students. 4. Received two national awards recognizing the center’s APA-accredited internship program and clinical and outreach work with LGBT populations.

2012-2013 Goals

1. Served 879 students, a 13% increase compared to 2010-11 (780) and a 31% increase compared to 2009-10 (669).

1. Conduct a comprehensive assessment of Center services focused on improving services to students.

2. Managed 562 cases, an 85% increase over 2010-11.

2. Enhance our collaboration with the Student Health Center in providing collaborative care to students.

3. Offered three counseling groups during the fall semester and four during the spring semester, for a total of 55 group sessions for 48 different students. 4. Responded to 66 after-hours emergency calls, a 65% increase over the average for the past few years.

3. Implement a new psychiatric nurse-training program in collaboration with the Student Health Center and the School of Nursing. 4. Experiment with offering opportunities for psychological consultations outside the Center itself and at key university settings. These “satellite consultations” will afford students with an opportunity to become familiar with our services in settings where they are already comfortable.

Highlights 1. Received a $125,000 gift from a current USD family to acknowledge the quality of care and service they received. 2. Welcomed a new director and coordinator of disability services as a result of two national searches.

Disability Services What We Do Disability Services provides meaningful academic assistance to USD students with documented disabilities. We also serve the broader university community by raising awareness of the needs and rights of persons with disabilities. We facilitate dialogue about issues of diversity and inclusion and promote respect for the unique needs, challenges, strengths and contributions of community members.

2011-2012 Results 1. Registered a record number of students (395) or 5.75% of the undergraduate population. This is a 14% increase over 2010-11 (346). 2. Hired 297 note takers for 365 academic courses, which represents a 21% increase from the previous academic year. 3. Proctored a record 1,709 exams this past year. 4. A notable trend is the number of students selfidentifying with psychiatric disabilities, 53 in 2011-12 up from 36 the previous year. 5. The most common disability registered with the office is Attention Deficit Hyperactive Disorder (44%). The second most common is Learning Disabilities (25%).

2012-2013 Goals 1. Continue a process of review and internal assessment of Disability Services procedures, processes, and services. This assessment will help guide the direction of the unit and offer data regarding the effectiveness of the unit’s work. 2. Develop an implementation plan to utilize the monetary gift received this year. The plan will include creating a vision for the future, enhancing student support (via technology updates and initiatives), and enhancing the unit’s capacity to provide resources to the campus community (creation of digital and web-based educational tools). 3. Integrate a new staff member (coordinator of disability services) and enhance service delivery to students.

Highlights 1. Implemented a screening process for depression, anxiety, and alcohol use. 484 students scheduled for routine appointments participated in this process. 2. Completed the design of a new, state-of-the-art facility that will open in August 2012.

Student Health Center What We Do The Student Health Center provides comprehensive primary healthcare and promotes the health and wellbeing of students of the University of San Diego.

3. Implemented a safe medicine disposal program where pharmaceuticals can be dropped off at the Center for proper disposal using a licensed bio-medical waste contractor. This program will divert biomedical waste from landfills, streams, rivers and the ocean.

2011-2012 Results

2012-2013 Goals

1. The Student Health Center provided a record number of in-person patient contacts (10,508). This number represents an 11% increase from last year.

1. Complete the move to a new facility and implement the expansion of select specialty services (Immunotherapy, Pre-participation physicals, and Travel Medicine).

2. Served 48% of USD students resulting in 16,756 patient contacts (in-person, phone and secure messaging).

2. Plan and implement a collaborative care model with the Counseling Center and the School of Nursing Psychiatric Nurse Practitioner Program.

3. Responded to 74 after-hours calls. 4. Administered flu vaccine to 774 students. 5. Student Health Center professional staff achieve a high provider efficiency rate (range from 99-153%) which compares well with national data.

3. Collaborate with the Counseling Center in evaluating the effectiveness of the pilot screening program for depression, anxiety and alcohol misuse, and the follow up process at the Counseling Center. 4. Collaborate with the International Center to increase medical support to students studying abroad. 5. Resume collaboration with the School of Nursing Family Nurse Practitioner program. 6. Become Health Insurance Portability and Acountability Act (HIPPA) and Health Information Technology for Economic and Clinical Health (HITECH) Act compliant.

Awards and Recognition Cynthia Avery

Karen Lese-Fowler 2012 Outstanding Training Director American Psychological Association Society of Counseling Psychology

Jacquelynn Morganson Thomas F. Burke Staff Member of the Year USD Student Affairs

Christopher Burden Thomas F. Burke Administrator of the Year USD Student Affairs

Nicole Lucas Scholarship to attend the 2012 National Conference for College Women Student Leaders American Association of University Women

Carmen M. Vazquez Elected Board Member Association Student Affairs Catholic Colleges and Universities (ASACCU)

Distinguished Staff Member of the Year Associated Students

Irene Bubnack Special Friend Award American Cancer Association Alejandro Cervantes CHR@USD Employee Recognition Award USD CHR Justine Darling Student Woman of Impact Women’s Center Justin Gibson Early Career Award for Contribution to LGBT Counseling Psychology American Psychological Association’s Society of Counseling Psychology

Antonieta Manriquez Partners 4 Life Award San Diego Blood Bank Margaret McCahill San Diego’s 2012 “Top Doctors” in Psychiatry San Diego County Medical Society and San Diego Magazine

Mandy Womack Greek Advisor of the Year National Beta Theta Pi Fraternity Lauren Woolley Chair-elect of College and University Counseling Centers American Psychological Association Society of Counseling Psychology

The WASC visiting team for the educational effectiveness review commended the division in its report to the university in March 2012. “The WASC team found great progress in the area of Student Affairs assessment. Systems for educational effectiveness are well embedded throughout the unit. Student Affairs personnel are to be commended for their substantial work in adopting a data-driven approach. This is another area in which academic affairs and student affairs professionals should be proud of their collaborative efforts on such programs as Torero Days, Living Learning Communities, and the preceptorial curriculum. This is a fine example of collaborative work focused on how pooling resources, as well as shared vision, can result in positive change for student learning.”

Student Affairs 2012-2013 Strategic Plan Student Learning and Development •

In partnership with Academic Affairs, enhance and expand residential and academic living-learning communities for first and second year students.

In partnership with Academic Affairs, continue implementing our comprehensive plan to improve retention of first year students.

In collaboration with other campus initiatives and areas (core curriculum, Center for Inclusion and Diversity, and others), develop new initiatives to improve all students’ ability to engage in meaningful and respectful interactions with those that are different from themselves and support underrepresented students.

Community, Participation and Engagement •

Develop partnerships and opportunities for collaboration with key units to support new and existing traditions, rituals and programs to enhance community and foster life-long Torero pride.

In collaboration with other divisions, lead a process to imagine the development of Alcala Park West as a mixed-use “college town” that serves the campus community as well as USD’s neighboring areas.

Establish Student Affairs goals in support of USD’s capital campaign by developing a culture of giving with our current students.

In collaboration with other divisions, facilitate a feasibility study exploring the relocation and expansion of student housing.

Catholic Identity •

Collaborate with Mission and Ministry and the Council for the Advancement of Catholic Social Thought to support USD’s Catholic Identity and commitment to fostering the spiritual development of all students.

In partnership with the Social Change Hub, Associated Students, student organizations, University Ministry, Center for Awareness, Service and Action, undergraduate and graduate students, we will create opportunities for social change education and applied experiences for students.

Organizational Excellence •

Develop strategic professional development plans at the division and area levels to promote best practices, outcomeoriented approaches, and leadership and managerial skills.

Develop systems and practices based on assessment, that ensure quality experiences and services and sustain and enhance our financial resources.

Develop a comprehensive plan to identify, prioritize and meet the division’s annual technology needs.

student affairs Mission Statement In the Catholic tradition, we create an educational environment which motivates and inspires student learning and personal development, serves the University community, and challenges students to make a positive contribution to society.

Mission The University of San Diego is a Roman Catholic institution committed to advancing academic excellence, expanding liberal and professional knowledge, creating a diverse and inclusive community, and preparing leaders dedicated to ethical conduct and compassionate service. Vision The University of San Diego is a nationally preeminent Catholic university known for educating students who are globally competent, ethical leaders working and serving in our complex and changing world.

USD Strategic Initiatives 2010-2015 • Redesign the Core Curriculum • Strengthen Undergraduate Research and Scholarship • Engage Students in Themed Living-Learning Communities • Renovate General Use Classrooms • Leverage the Ashoka Partnership • Engage Alumni and Build Relationships • Expand USD’s Global Presence • Assess Programs Expressing Our Catholic Character • Imagine Alcalá Park West

Meet the

Changemakers. University of San Diego Student Affairs

5998 Alcala Park San Diego, CA 92110

USD The University of San Diego expresses its Catholic identity by witnessing and probing the Christian message as proclaimed by the Roman Catholic Church. The university promotes the intellectual exploration of religious faith, recruits persons and develops programs supporting the university’s mission, and cultivates an active faith community. It is committed to the dignity and fullest development of the whole person. The Catholic tradition of the university provides the foundation upon which the core values listed below support the mission. Academic Excellence The University pursues academic excellence in its teaching, learning and research to serve the local, national and international communities. The University possesses that institutional autonomy and integrity necessary to uphold the highest standards of intellectual inquiry and academic freedom. Knowledge The University advances intellectual development; promotes democratic and global citizenship; cultivates an appreciation for beauty, goodness, and truth; and provides opportunities for the physical, spiritual, emotional, social, and cultural development of students. The University provides professional education grounded in these foundations of liberal learning while preparing students to understand complex issues and express informed opinions with courage and conviction. Community The University is committed to creating a welcoming, inclusive and collaborative community accentuated by a spirit of freedom and charity, and marked by protection of the rights and dignity of the individual. The University values students, faculty and staff from different backgrounds and faith traditions and is committed to creating an atmosphere of trust, safety and respect in a community characterized by a rich diversity of people and ideas. Ethical Conduct The University provides a values-based education that informs the development of ethical judgment and behavior. The University seeks to develop ethical and responsible leaders committed to the common good who are empowered to engage a diverse and changing world. Compassionate Service The University embraces the Catholic moral and social tradition by its commitment to serve with compassion, to foster peace and to work for justice. The University regards peace as inseparable from justice and advances education, scholarship and service to fashion a more humane world.

Profile for University of San Diego

Student Affairs Annual Report 2011-12  

USD Student Affairs Annual Report 2011-12

Student Affairs Annual Report 2011-12  

USD Student Affairs Annual Report 2011-12