Executive development programmes

Executive Development Programmes

FOR TOMORROW’S LEADERS AND

TODAY’S CHALLENGES

GAIN THE SKILLS AND CONFIDENCE FOR CHANGE

Make a real difference to your business What’s holding your business back?

We can help you discover what will make the crucial difference to your organisation and work with you to bring about lasting change.

As a leading business school within a top university we constantly review and develop what we deliver to our clients to ensure we remain at the cutting edge. Our guiding purpose is to work in partnership with our clients to deliver executive development that makes a real and lasting impact on the individuals, organisations and institutions that work with us.

Drawing on our world-renowned faculty and applied business experience across a wide range of industries we offer new, practical insights into the current day issues that our clients are facing, and work with them to identify and address their future leadership challenges. We are excited about what we do, and would be delighted to talk to you about how we could help make a difference to your business.

Dr Jan Stiles Director of Executive Development

We’re proud to bring together the very best Customised and Open Programmes in a unique location. So let’s start a conversation about bringing change to your business world.

Nick Gittens, Senior Executive at Nationwide Building Society Responsible for Strategy and Planning.

At Nationwide Building Society we’re focused on being the first choice for Financial Services. We recognise that a crucial element of our success depends on attracting and developing our people, who in turn deliver the great service our customer’s value every single day.

With this in mind we have developed a partnership with Bath as they have a fantastic reputation for executive development and we wanted our people to gain the benefit of their experience in this area.

Over the past 2 years we’ve worked in partnership with the University to deliver a programme that blends the

best of our internal learning and development, alongside modules taught by faculty experts. This blended solution has been tailored to draw on our respective strengths, and has helped nurture genuine innovation amongst our people as they develop new skills and consider different perspectives.

At a practical level this has resulted in a number of new initiatives being identified and implemented to improve the service we deliver to our customers. Clearly, as a mutual organisation owned by our members, delivering the best possible service is at the core of our purpose.

The unique difference that the University of Bath delivers is centred on this partnership. It has offered us the opportunity to sit down and develop a programme tailored to meet our needs rather than taking something that is off the peg. That difference has been really important to us, and we look forward to working together with the University to develop our people in support of our focus to be first choice for Financial Services.

Highly engaging executive development programmes set in a world heritage location deliver immediately applicable new skills, to bring measurable results to your organisation.

Discover a new approach to executive development at www.bathexecdev.com

CUSTOM PROGRAMMES

Capitalise on knowledge, ideas and best practice to make a real difference in your organisation At the University of Bath School of Management we draw on latest thinking and world-class practice based research, to deliver highly customised development programmes, designed to make the critical difference.

Our Custom Programmes begin with a conversation, so we can truly understand your needs and design what’s right for you, developing a programme that supports your strategic objectives, and enabling you to achieve your outcomes.

We create learning environments that energise, motivate and build confidence and capability.

To begin the conversation about bringing lasting change to your organisation, call Angus Beveridge, Client Director on 01225 385526 or email A.W.Beveridge@bath.ac.uk

In short, we empower executives to take control of the challenges they face, and equip them to successfully enable generative change.

We ensure that people leave with an increased awareness, fresh insights, and a range of practical tools, capabilities and confidence to effect change.

YOUR BUSINESS CHALLENGES ARE SPECIFIC SO YOUR DEVELOPMENT

SHOULD BE TOO

Discover a new approach to executive development at www.bathexecdev.com

Richard Clayton, Managing Director at Jane Clayton and Company.

An established company, trading for over 35 years.

I don’t believe in one-off fixes, so we took the time to research suitable providers.

We were looking for someone who could really listen to what we actually needed, and someone who could work with us in the longer term, who would follow up the programme effectively.

Of course we also wanted to choose someone who could really deliver, with the right skills and experience.

Bath has a fabulous reputation so it was a fairly obvious choice.

Our track record is impressive: The University of Bath School of Management has almost 50 years’ experience of delivering the highest quality management programmes, and is one of the top business schools in the UK.

We recognise that we have more work to do in the future, and we intend to work with the University of Bath to capitalise on the benefits that we’re already seeing within the company.

opportunity to get together in one place in a directed way, out of our normal working environment. It gave them the chance to talk about work related issues that wouldn’t normally appear on our day-to-day agenda, and this was particularly useful for everyone.

There’s evidence that our programme has made a significant difference to participants already, which has been exemplified by changes in staff behaviour and self-awareness; these changes relate back to our programme’s content, and the techniques presented.

Although we already offer coaching and we have a significant focus on staff development, I think it’s invaluable to benefit from external input, new ideas, and look at the latest theory to complete the picture.

The most exciting thing was giving our managers the

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Hear what people say about us

“We came to Bath because they have a fantastic reputation for executive development and we wanted our people to get the advantage of that.”

Nick Gittens, Head of Service Improvement at Nationwide Building Society “We were looking for someone who could work with us for more than a single shot; someone who could listen to what we actually needed and then provide a good follow-up afterwards; and somebody who could deliver, who had the right skills and experience. Bath has a fabulous reputation so it was a fairly obvious choice.”

Richard Clayton, Managing Director at Jane Clayton and Company “We did an operational audit on a business in Bath: absolutely fantastic, you just see things with a different pair of eyes.

You can then directly relate that back to Nationwide, so when you come back in you start to look with a customer’s eyes rather than operational eyes, which I think is really key… it’s enlightened us completely and I would recommend it every time.”

Joanna Hall, Change Manager at Nationwide

Discover a new approach to executive development at www.bathexecdev.com

FOR THE LAST WORD IN EXECUTIVE DEVELOPMENT PROGRAMMES START

A CONVERSATION WITH US TODAY

“The content of the programmes is evidence based, yet practical, and especially the reference points to other companies were really useful for us. We were impressed with the quality of the pre-reading and the case studies used throughout.”

Kim Atherton, Chief People Officer at OVO Energy “...it’s the process improvement stuff that I’ve found the most interesting… looking at the steps in the process and where [colleagues] think there are bottle-necks and how we can improve those. That’s specifically what I’ll be taking back.”

Martha Goudie, PAYG Partnerships Manager at OVO Energy

“I found the programme today really engaging. Everything we’ve been doing relates to everything I do back at OVO so you can really put it into practice. The conversations we’ve been having around the table as well have been really insightful – everybody has got involved. It means you are learning and that you can take it into the job as well.”

“The programme today has been really enjoyable because of the lecturer. He’s made a really, really challenging subject really, really interesting – very stimulating – very engaging – and has really enabled us to challenge how we think about Operations in general and has challenged us to think about how we can simplify what we do.”

Nick Andrews, Customer Operations Manager at OVO Energy

Andy Cooke, Customer Operations Manager at OVO Energy

“The opportunity to be part of a relatively small, diverse group working with the Bath Faculty, looked unmissable. The School’s synthesis of academic and practical business insights shone through. As a result I have engaged with the School to explore the potential of Bath executive development Open Programmes for the business leaders I work with in the West of England and across the UK.” Chris Bull, Strategist at Legal & Professional Services - Retained Advisor

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OPEN PROGRAMMES

Our unique Open Programmes shatter old ways of thinking to bring lasting change to your business Our Open Programmes allow managers and leaders to develop their critical thinking and get to grips with crucial strategic issues – from leadership and change, to sales and account management. They return with valuable insights that make a real difference to the business.

Participants find that our specially designed interactive environment, and the input from world-class academics, leading practitioners and other participants from a diverse range of backgrounds, creates a rich learning experience.

Find out more about our two and three day rolling Open Programmes, which bring the lasting changes you need back to your business.

Call: Claire Phipps, Business Development Manager on 01225 383863 or email C.J.Phipps@bath.ac.uk

Discover a new approach to executive development at www.bathexecdev.com

Open Programmes offer you new ideas about the best ways of tackling strategic issues:

Middle Management

Senior Management / Organisational Leader

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CEO/Board

Finance

Improving value-added returns on investment performance – Behavioural Finance in action Human Resources

Managing talent for competitive advantage

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Improving decision-making through evidence-based management

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Operations

Managing complex procurement and projects

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Managing sustainability risks

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Sales and Account Management

Client management for professional services

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Leadership and Change

Leading strategic change Leading virtual teams

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Corporate governance Entrepreneurship

Developing organisational entrepreneurship

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FACILITIES

Our Management Suite located in The Edge, offers the very latest teaching and learning environment, including top-class catering from an in-house team, breakout spaces and access to relaxing outdoor areas. “ The School of Management’s purpose built suite The Edge meant we were completely separate from the rest of the hubbub of the University – it was really quite helpful because we had the whole of the facility to ourselves.” ichard Clayton, Managing Director at Jane Clayton R and Company

“ The facilities here have been absolutely top class. You are really comfortable in your environment. Sometimes you come on these things and everything is too warm and stuffy… you can sit and work in a really nice environment. We’ve been really well looked after while we’ve been here… The food has been great. Everyone’s in really high spirits because it’s a really nice comfortable environment to be in.”

Nick Andrews, Customer Operations Manager at OVO Energy

“ The facilities have been really good. The lecture theatre is really bright and airy but I’m a sucker for a good lunch and the lunch has been absolutely amazing so top marks from me!”

James Hargreaves, Trading Tech Lead at OVO Energy

“ The people here seem lovely: very friendly. The facilities at The Edge are great. It’s been lovely weather and we’ve sat outside… great facilities.

I t’s a lovely clean, modern setting: loads of space; loads of places to sit; lovely modern building set in beautiful countryside. Nice food and very friendly people.”

Martha Goudie, PAYG Partnerships Manager at OVO Energy

“ I thought the environment in which we did the learning was really good – it lent itself to what we were trying to achieve.

The breakout areas were also very useful.” tephen Holmes, Programme Architect S IT Division at Nationwide

Discover a new approach to executive development at www.bathexecdev.com

START THE CONVERSATION

TO

B RING LASTING CHANGE TO YOUR BUSINESS

Our Management Suite is located within The Edge at the heart of the University campus. This dedicated facility has been carefully designed to support creativity and innovation, from here we deliver leading-edge programmes to propel businesses to the next level.

While The Edge includes wifienabled breakout spaces and its own café, you’ll find plenty

more of interest on our beautiful campus too, like state-of-the-art sports and leisure facilities, and places to enjoy food, a drink – or just to stop and reflect for a while.

The wider University campus sits on Claverton Down on the South-East edge of the city.

You’ll discover an array of excellent facilities, including a library which is open 24 hours

a day and a world-class sports training village.

Bath is one of the most interesting, cosmopolitan and vibrant cities in the UK. A world heritage site the city is known for its beautiful Georgian architecture. Bath is a lively and cosmopolitan city, offering great shopping and a A4 wide selection of cafés, bars, restaurants and hotels.

We are excited about what we do and would be delighted to explore your options with you.

A46/M4 Junction 18, London, Bristol, South Wales

A36 Salisbury

No rth Ro ad

A36 Bristol

City Centre

Ba th wi ck Hi ll

Widc omb e Hil l

University of Bath Nor woo dA ve.

A4 Bristol

A367 Wells, Exeter

Contact Executive Development Programme Administrator Call: 01225 385368 Email: edo@management.bath.ac.uk

@bathSofM #BathExecDev

School of Management - East University of Bath East Building 3.2 Claverton Down Road, Bath. BA2 7AY

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The University of Bath School of Management has received the highest accreditation status from EQUIS, the European Foundation for Management Development’s (EFMD) quality inspectorate, granting it the much coveted five-year accreditation, and placing it in the top 1% of business schools worldwide.

EQUIS is the leading international system of quality assessment, improvement and accreditation of higher education institutions in management and business administration. Its fundamental objective is to raise the standard of management education worldwide.

With thanks for Photography by: Nicolas Delves-Broughton (page 2 ) and Tom Smith (pages 4, 6 & 8).