Comment
Features
Deeksâs New Office Symptomatic of Callous Spending Nathan Young
The Long and Winding Road to Brexit Doireann De Courcy Mac Donnell
P5
P10
Agriculture & Rural Affairs
Sport
Beef Protests and Rural Unrest
On the Edge of Glory?
Niall Hurson
Michael Tuohy
P16
P19
THE UNIVERSITY VOL. XXVI, ISSUE 1
OBSERVER 17th September 2019
universityobserver.ie
âThey donât seem to understand anything thatâs not a physical disability.â Access Centre accused of not providing adequate resources for students Gavin Tracey and Aoife Mawn Additional reporting by Nathan Young
Access & Lifelong Learning (ALL) is a resource offered to UCD students that advertises a range of supports, including financial, academic, and personal. Their aim is to support students by providing them with the necessary tools and services to ensure that third level education is open and accessible to all, including those with disabilities. However, The University Observer has heard from several students, who have detailed the issues they have faced in dealing with the Access & Lifelong Learning Center, especially surrounding so called âinvisibleâ disabilities, such as autism, dyslexia, dyspraxia, and anxiety. Speaking to the Observer, John* described problems in dealing with the Access Centre; âthey donât seem to understand anything thatâs not a physical disability. They donât understand anxiety or autism or anything.â
A common issue raised by these stu-
dents is a lack of clarity surrounding what services are available to students with invisible disabilities. Mark* told the University Observer âwhen you do the disability assessment meeting you arenât actually told whatâs available to you. I understand that they donât want to be like âwell this this this and this [is available]â but itâs often very hard for someone who is newly diagnosed to be like âthis is what I needâ because you can identify that you are struggling, but I didnât know why.â
automatically registered with the Access Centre as they were a DARE (Disability Access Route to Education) student in secondary school, told the Observer; âI was trying to ask if there was anything else that they could offer but they didnât seem to want to suggest anything. I didnât know what I could have.â Matthew felt that âthey were a bit dismissive, when I would explain a problem and ask if they had anything they wouldnât offer anything.â John also mentioned the difficulties they encountered dealing with lecturers, particularly in obtaining notes for Maths; âHe was like, âOh, I donât know how to help you, I do it all on the whiteboard, itâs your problem.â The question of who was responsible for solving this problem was then argued over, John said: âThen I went back to the Access Centre, they were like âtalk to your Student Advisor.â And the Student Advisor was like, âtalk to the Access Centre, anything to do with disability doesnât go through us.ââ When approached for comment, Anna Kelly, Director of the Access Centre, expressed concern that students were having problems. âStudents are assured that we have an âopen doorâ policy, and they are strongly encouraged to contact us when they need information, assistance, guidance or supports.â
âItâs often very hard for someone who is newly diagnosed to be like âthis is what I needâ because you can identify that you âThey donât seem to understand are struggling, but I didnât know anything thatâs not a physical why.â When the issue of lecturers and academdisability. They donât under- stand anxiety or autism or any- ic staff refusing to take into account students disabilities was raised, Kelly responded, saying: thing.â âFollowing the studentâs needs assessment, we Similar sentiments are held by other students who have shared their experience in dealing with the Access Center. Matthew*, who was
contact the Module Coordinators each semester, outlining their responsibilities in supporting students with disabilities. Information is also
sent regularly to all University staff and faculty, and we also provide ongoing training opportunities.â It was not stated whether these training opportunities were compulsory, nor if staff had come to the Centre looking for specific training. It was also not disclosed what kind of training was offered. The Access Centre deal with some 2000 students with disabilities, 11.6% of the total amount of students who avail of the services offered by ALL. ALL have 24 full time staff members. Students who spoke to the University Observer felt that the issues they were facing could be due to funding and staffing issues. Mark explained that âwhen I was on the service before, the standard is that you have an appointment [with an occupational therapist] every week, but at the time I was only having an appointment every two weeks. I was told it was because they didnât have enough people.â The University Observer also reached out to the Studentâs Union for a response. President Joanna Siewierska said âSince we have began [sic] [working with the Access Centre], we have not have [sic] any student complain about services from the ALL centre.â However, she did concede that students had expressed issues with academic staff. âWe have heard from students under the Access umbrella who encountered problems when dealing with members of academic staff.â
Disability Rights Officer, Hannah Bryson, recently tweeted about her interactions with the Access Centre and sharing her difficulties with them and other disability support services within UCD: âI failed a module twice because no one would step in and tell the lecturers to give me notes, spent over a grand in repeat fees due to my dyslexia, banned from extenuating circumstance because one was disability related, Dean told me [to] go to another uni [sic] as not suited for UCD.â When approached for comment, Bryson said âMy tweets were out of frustration that the university is not currently matching the needs for myself and other students. My main issue is that in class supports are dependant on [the] communication skills of the student.â She also highlighted the work the Union is hoping to do this year. âWe as a Union are currently looking into a peer run self advocacy group to help students, and hoping to engage with [the] ALL centre more to make sure UCD is truly a University for Allâ.â *The names of these students have been changed at their own request.
UCD make âŹ200,000 profits on UCard replacement charges since 2014 Gavin Tracey and Aoife Mawn UCD have made a six-figure profit on the production of replacement UCards since September 2014. The cost of replacing a UCard for the student reduced from âŹ30 to âŹ20 at the start of the academic year in 2014. In figures obtained by the University Observer, through the Freedom of Information Act, the manufacturing cost of replacing and reprinting a UCard is âŹ5, four times less than the current retail cost of âŹ20.
Since September 2014 UCD have made just over âŹ200,000 in profit from the replacement of UCards, against an overall revenue of âŹ274,260, a 75% profit. It is unclear at this time as to where this money is reinvested within UCD.
17th September 2019
1