GB Global Group Summer 2025 Newsletter

CONTINUES

TO GROW

Welcome to the summer issue of our Group newsletter!

A lot has happened since the last issue, and we’re thrilled to share with you some of these interesting updates and news stories.

Smith Appointed MD of Metropage 18

WELCOMING TOTAL CUSTOMS SERVICES TO GB GLOBAL

We’re thrilled to announce the newest addition to the GB Global group: Total Customs Services (TCS) - a provider of integrated logistics solutions with a bold vision and a proven track record.

With a mission to deliver a comprehensive “onestop-shop” experience, TCS brings a wealth of expertise and innovation to our growing network.

Their services span the full spectrum of logistics and customs operations, including:

Customs Consulting

Integrated Customs Services

Customs and Temporary Warehousing

Internal and International Transport

Intrastate Services

Integrated Harbour and Logistics Services

While TCS has a strong operational focus in the Black Sea and Central and Eastern Europe, their

reach is truly global. With 15 owned agencies across the country and international offices in Serbia and the Republic of Moldova, they are well-positioned for both national and regional expansion - a vision that aligns perfectly with GB Global’s strategic growth ambitions.

This partnership marks a significant step forward in our mission to offer seamless, end-to-end logistics solutions across borders and industries.

Stay tuned!

In our next issue, we’ll feature a full company spotlight on Total Customs Services - including insights from their leadership team, a closer look at their operations, and what this exciting collaboration means for the future of GB Global.

Please join us in giving a warm welcome to the TCS team!

GB GLOBAL GROUP COMPANIES SHINE IN SUPPLY CHAIN EXCELLENCE & LOGISTICS UK AWARDS SHORTLIST

Our multiple shortlisting’s reflects the strength of our partnerships, the agility of our operations, and our commitment to continuous improvement across the supply chain.

SUPPLY CHAIN EXCELLENCE

FINALISTS:

Uniserve & Sainsbury’s

Retail Supply Chain Excellence Award

Uniserve & Go-Pak

Supply Chain Operations Award – Partnership

Ellerman City Liners & Adriana

Supply Chain Operations Award – Continuous Improvement

Seafast Logistics & Tazaki Foods

Food & Drink Supply Chain Excellence Award

Seafast Logistics & Alliance Group

Customer Service Award

LOGISTICS UK FINALISTS:

Efret

Van Business of the Year Award

Uniserve & Go-Pak

International Logistics Business of the Year

Uniserve & Sainsbury's

Air Freight Business of the Year

Congratulations to All Our Finalists!

Being shortlisted across such a diverse range of categories is a remarkable achievement and reflects the dedication and expertise of our teams and partners.

Let’s continue to push boundaries and set new standards in supply chain excellence!

Seafast Logistics & Granta Automation

Best Use of Robotics

Seafast Cold Chain

Supply Chain Health & Safety Award

ProCarrier

Supply Chain Visibility Award

Uniserve & Sainsbury's

Logistics Partner of the Year

Ellerman & Adriana

Freight by Water Business of the Year

DID YOU KNOW?

Ellerman City Liners now operates a number of direct weekly shortsea shipping services, connecting some of Europe’s most strategic ports including Tilbury, Liverpool, Dublin, Cádiz, Bilbao, Setúbal, Leixões, Gdynia, & Rotterdam.

A snapshot of these services are below:

IBERIA SERVICE (iNEX)

Service port rotation:

Tilbury - Rotterdam - Setúbal - Leixões - Tilbury

Tilbury - Rotterdam - Cádiz - Tilbury

Service features:

• Fast transit from Setúbal & Leixões to the UK, Ireland & Netherlands

Strategic gateways covering northern & southern Portugal

Equipped with modern: 40’ PWHC, 45’ PWHC, 40’ RH

POLAND EXPRESS SERVICE (iPEX)

Service port rotation:

Gdynia – Teesport – Gdynia

Gdynia – Tilbury – Gdynia

Service features:

Direct service offering 2 weekly sailings from Poland into the UK

Fast & reliable transshipment options linking Iberia, Poland & UK corridors

• Customer service offices in Poland, UK, Portugal & Spain specialising in shortsea

• Integrated rail connection from Łódź to Gydnia offering fast access from central Europe to the UK

IBERIA SERVICE (iBEX)

Service port rotation:

Bilbao - Tilbury - Bilbao

Train Links:

Madrid - Valencia - Barcelona - Tarragona - ZaragozaBilbao

Service features:

• CO2 emissions can be cut by more than 50% when shipping via sea compared to road alternatives

• Twice-weekly direct services to Tilbury & Liverpool

• Integrated rail network for efficient inland distribution in Spain

IBERIA SERVICE (iNEX 2)

Service port rotation:

Setúbal - Leixões - Dublin - Liverpool - Setúbal

Service features:

Improved transit time from Iberia into UK, Ireland, & Ireland

Fast and reliable transshipment options to/from Poland

• Own offices in Spain, Portugal, UK & Poland

IBERIA SERVICE (iBEX 2)

Service port rotation:

Bilbao - Dublin - Liverpool - Bilbao

Train links:

Madrid - Valencia - Barcelona - Tarragona - ZaragozaBilbao

Service features:

• Reliable weekly service

• All equipment types offered

• Comprehensive rail network offered

METRO AND UNISERVE UNITE IN CHENNAI:

A NEW CHAPTER FOR GROUP GROWTH IN INDIA

Metro is proud to announce the opening of their second office in Chennai - Fagun Towers - a modern and collaborative facility that also marks a significant milestone: Uniserve’s first dedicated footprint in India.

This new space reflects the group’s ongoing investment in the region, with capacity for 130 additional colleagues and one third of the new office now home to Uniserve. The shared location reflects the group’s collaborative modelencouraging alignment, sharing of best practice, and mutual success.

The office was officially inaugurated on Monday 16th June with a vibrant celebration, including traditional Tamil performances, ceremonial rituals, and a symbolic handprint tribute by key team members - highlighting the collective commitment to growth in India. Metro CEO Grant Liddell and Managing Director Andy Smith led

the event, joined by Shruti Jain, Head of Partner Development – Asia, and Maria Teran, Outsourcing Business Support, representing Uniserve.

India continues to play an increasingly central role across the group. Through Metro Global India (MGI) and the Metro Indian Subcontinent (M-ISC) centre of excellence, Metro are delivering both highperformance operational support and customerfocused services on the ground. With Uniserve now established in-country, the opportunity to strengthen group-wide capability, share insights, and drive continuous improvement is greater than ever.

The opening of Fagun Towers marks a strong step forward in the group’s presence in India. Congratulations to all involved in bringing this vision to life - and to the teams across both businesses who will shape the future from this new base.

ELL SHROFF, GENERAL MANAGER OF CGA SHARES HER COMMENTS AND EXCITEMENT IN THE OPENING OF THE NEW INDIA OFFICE

We are thrilled to announce the official opening of our new international office in Chennai, India a significant milestone in the Group’s ongoing commitment to delivering exceptional value through strategic outsourcing. This expansion, paired with Metro, marks a bold step forward in our global journey, reinforcing our dedication to innovation, efficiency, and operational excellence across all regions.

The decision to establish a presence in India follows the remarkable success of Metro’s operations in the region since January 2023. Chennai, with its rich talent pool and dynamic business environment, offers the perfect foundation for scaling our capabilities and enhancing service delivery across the Group. This move also reflects the continued success of CGA China, whose contributions since 2012

have been instrumental in shaping Uniserve’s international strategy and operational strength.

Our global expansion is a testament to the Group’s ability to diversify and adapt in an everevolving marketplace. With a growing presence across Asia and beyond, we are better positioned than ever to support our clients with agile, costeffective solutions that drive real impact. The Chennai office will serve as a hub for innovation and collaboration, further strengthening our global network.

As we celebrate this exciting new chapter, we extend our deepest thanks to the teams whose hard work and vision have made this possible. The future is bright for the Group, and our international journey is only just beginning.

APPOINTMENT OF NEW CEO – MAKAYLA WHYTE

We’re delighted to announce Makayla Whyte as the Supply Chain Academy’s CEO. Makayla joins the team with a wealth of experience and will lead the transformation and rebrand of the Academy.

We recently sat down with Makayla to discuss her new role and find out what she likes to do in her spare time.

OUR READERS WOULD BE VERY INTERESTED TO HEAR ABOUT YOUR INTERESTING BACKGROUND – CAN YOU TELL US A BIT ABOUT YOUR CAREER JOURNEY AND THE EXPERIENCES.

My professional journey began over 30 years ago, driven by a passion for both education and operational excellence. I’ve had the privilege of leading large academic and support teams within the higher education sector, working across institutions to enhance faculty delivery, student services, and overall institutional performance. From establishing a tourism and aviation training centre to navigating senior academic operations at Anglia Ruskin University, London Campus, my focus has consistently been on embedding quality, guiding change and ensuring positive outcomes.

I’ve always embraced transformation, whether through curriculum innovation, strategic governance, or leadership development. My experience spans operational re-structuring, to business sustainability based on data-informed decision-making, always with the learner and staff experience at the heart of what I do.

WHAT ATTRACTED YOU TO JOIN OUR COMPANY, AND WHAT EXCITES YOU MOST ABOUT LEADING IT INTO THE FUTURE?

The Supply Chain Academy’s mission instantly resonated with me, ‘We are not just a training provider we are shaping the future of strategic supply chain leadership’.

That commitment to equipping professionals with real-world, applicable skills to a workforce, regardless of position, aligns strongly with my own values as an educator and leader.

What excites me most is our ability to make a tangible difference. We operate in a space that is evolving rapidly, with supply chains under constant pressure and transformation. Leading SCA into this next phase means building agile, robust programmes that respond to these challenges and deliver results for businesses and learners alike. It’s an exciting time to drive forward a vision that’s both ambitious and necessary.

WHAT ARE YOUR MAIN SHORT-TERM PRIORITIES FOR SCA?

In the immediate term, I’m focused on our current programme delivery to ensure it’s not only industry-aligned but forward-thinking. That means reviewing and enhancing our Level 3 and 6 apprenticeship pathways, along with our commercial courses to reflect the changing demands of the supply chain landscape.

We are also strengthening partnerships and affiliations and looking at new ways to engage both employers and learners, ensuring that our courses deliver measurable impact. Internally, my goal is to foster a collaborative culture that supports innovation, quality assurance, and continuous professional development among our staff.

WHAT ARE YOU LOOKING FORWARD TO IN YOUR NEW ROLE?

I’m particularly looking forward to shaping the strategic direction of the Academy and championing initiatives that enhance learner progression and business impact. SCA has a fantastic foundation, and I see a great opportunity to scale our existing courses, reach and influence, not only in the UK but globally and in addition, widen the offering of courses with the aim to assist

with skill gaps and career step progression.

I’m also keen to work closely with our stakeholders, from industry leaders to education specialists, to co-create offerings that are genuinely transformative. Being at the helm allows me to connect the operational with the aspirational.

OUTSIDE OF WORK, WHAT ARE SOME OF YOUR INTERESTS OR PASSIONS?

Outside of the professional sphere, I’ve long enjoyed travel and hospitality, which perhaps explains my early work as a hotel inspector and

my dedication to tourism education. I value time spent exploring new cultures and perspectives. It’s both a personal passion and an extension of my commitment to global thinking.

On a quieter note, I enjoy reading, spending time with family, and engaging in lifelong learning. There’s always something new to discover or a new way of looking at things.

WELCOMING ALEX MORTIMER BACK AS SUPPLY CHAIN

ACADEMY’S NEW HEAD OF BUSINESS DEVELOPMENT

We’re pleased to welcome Alex Mortimer back after almost two years, as the Supply Chain Academy’s new Head of Business Development. Having previously worked with us, Alex has years of experience to bring to his new role.

We sat down with Alex to find out a little more about him and what he’s looking forward to most within his new role.

PLEASE TELL US ABOUT YOUR BACKGROUND BEFORE JOINING SUPPLY CHAIN ACADEMY.

I have recently returned to at the Supply Chain Academy (SCA), before but have returned where I previously worked in business development, operations, and senior management roles across a variety of sectors, including commercial, university, and the not-for-profit sector.

WHAT IS YOUR NEW ROLE AND WHAT ARE YOU LOOKING FORWARD TO MOST WITHIN YOUR NEW ROLE?

I lead Business Development at the Supply Chain Academy. I’m looking forward to getting stuck in and supporting the SCA and Group with business opportunities but also making a difference. With the SCA Supply Chain Level 3 Practitioner Programme, we’re helping people achieve that ‘bit of paper’ that they may have not had the opportunity to do so before. Being able to supply real opportunities across the group to my amazing colleagues gives me a buzz.

DO YOU HAVE AN INTERESTING FACT ABOUT YOURSELF THAT YOUR COLLEAGUES ARE PERHAPS NOT AWARE OF?

I’m lucky enough to have worked with military veterans in the US and Australia setting up certification programmes, as well as meeting the FBI in the US. I’m also big fan of our heroes as my grandfather was a POW during World War II. As a result, I enjoy supporting military veterans transition to civilian roles.

WHAT INTERESTS AND HOBBIES DO YOU ENJOY OUTSIDE OF WORK?

I enjoy spending time with the family, cooking and playing golf with my friends.

SUPPLY CHAIN ACADEMY LAUNCH NEW

WEBSITE

Supply Chain Academy have proudly launched their new and revitalised website, featuring an updated course offering and a refreshed user experience. From new videos to slick animations and features, the website reflects the updated Supply Chain Academy brand.

Explore the new site by scanning the QR code and seeing for yourself!

UNISERVE SINGAPORE ROLLS OUT NEW SAFETY-FOCUSED UNIFORMS

As part of Uniserve Singapore’s journey towards ISO 45001 accreditation, our warehouse team have just received a fresh new look – custom-designed uniforms that blend safety, practicality, and our bold brand identity.

Developed with the UK Compliance Team, the uniforms were designed specifically for Singapore’s climate. Lightweight, breathable, and built with high-visibility materials and reflective strips, they ensure safety without the need for extra layers.

LEA REPLY ROLLOUT FOR SINGAPORE

Uniserve Singapore is kicking off a major tech upgrade, transitioning all existing customers onto the LEA Reply platform to streamline operations and bring consistency across our warehouse management systems. Currently, we support four different WMS/ inventory systems, each tailored to individual customers but with their own limitations. The shift to LEA Reply is about future-proofing operations and delivering smarter, faster service.

Behind the scenes, the team has been busy: Redesigning warehouse location naming conventions

• Installing new warehouse location labels

Procuring and setting up the necessary hardware

• Developing Business Requirement

Documents for each customer

Providing hands-on training

Customising LEA Reply for individual needs

PERRY ELLIS PEAK PERIOD = COMPLETED!

Uniserve Singapore team successfully completed Perry Ellis’ peak period and experienced another record-breaking January. Outbound volumes exceeded 500,000 units in a one-month period (in addition to receiving 240,000 units) – representing a 37% increase in volumes year-on-year. Thanks to detailed planning and strong teamwork, the

Uniserve Singapore team were able to meet the challenge, ensuring that priority outbound orders were fulfilled accurately and on time.

AFFINITY FRAGRANCES LTD LAUNCHES REGIONAL HUB WITH UNISERVE SINGAPORE

Uniserve Singapore are delighted to have gone live with a new customer, Affinity Fragrances Ltd (AFL). AFL are the UK’s #1 Designer Fragrance Wholesaler and are an existing Metro customer.

Uniserve Singapore will be providing storage and handling services for AFL, assisting with their Asia supply base, and South Asia Pacific based customers.

ATRAX LOGISTICS TURNS 30!

It’s a big year for the Atrax Logistics team as they’re celebrating their 30th anniversary!

Since their formation in 1995, they’ve a journey to be proud of, with a hugely successful three decades in the logistics world. This milestone is a testament to the trust and support of their clients and partners, as well as the dedication of the Atrax team. Congratulations and well done on reaching 30 years – here’s to the next three decades!

ATTENDED FIVE MAJOR LOGISTICS CONFERENCES

This spring, the Atrax team were out and about across the globe, attending five major industry conferences. Each event is a chance to strengthen

our international partnerships and proudly represent South Africa on the world stage.

ATRAX ARE THE BEST ON THE CONTINENT

We’re thrilled to share the exciting news that Atrax Logistics SA have been awarded the prestigious title of Best Overall – Africa at the recent X2 Conference! This accolade reaffirms their commitment to excellence and marks a significant achievement for the team.

In addition to this honour, Atrax have been recognised as one of the Top 5 Best Agents in the World, within the X2 Network of Agents. These acknowledgments underscore their dedication, client’s trust, and passion for advancing Africa’s logistics landscape.

Congratulations to the team on their accomplishments.

LAND ROVERS ON THE MOVE BY AIR AND SEA

Moving high-value vehicles like Land Rovers requires extra care, and our team delivered. Atrax recently handled several Land Rover shipments via both sea and air freight. From strapping these rugged 4x4s securely on aircraft pallets to carefully loading them into ocean containers, every step was managed with precision. The team made sure each vehicle reached its destination safely and in pristine condition – and we’re proud to say they did.

FORCE Network Shenzhen

EAN Network Abu Dhabi

X2 Network Bangkok

24-7 Cargo Allance Malta

GLA Network Dubai

FOUR CONTAINERS OF FUN LEGO STORE REVAMPS

The revamp of two LEGO stores in Sandton and Durban has been one of Atrax’s most fun projects this season. Atrax handled importing all the shop fittings – that’s four 40-foot containers worth of shelves, displays, and of course, lots of colourful bricks. The team loved supporting the LEGO brand and helping to bring these playful retail spaces to life.

Walking into the finished stores is a joy. Bright LEGO sets line the walls, and life-sized brick characters welcome you at the door. Seeing the installations the Atrax team shipped now delighting shoppers makes us all incredibly proud.

CAPE TOWN TEAM MOVES TO A NEW WAREHOUSE

Atrax’s Cape Town branch has officially moved into a spacious new warehouse facility. The team successfully relocated operations to Gold Air Park, 17 Bahrain Drive, Unit 5, Airport Industria, Cape Town, 7490. The new space gives the team room to grow and serve their customers even better. With this modern facility and extra capacity, they’re geared up for future growth in Cape Town and ready to take on bigger opportunities ahead!

SMOOTH HELICOPTER AIRLIFT FROM JOHANNESBURG TO MUSCAT

Shipping a helicopter by air is no small feat, but the Atrax team made it look easy. They recently arranged the airfreight export of a Bell 412 helicopter from Johannesburg (JNB) all the way to Muscat (MCT).

This special project required meticulous planning and coordination, but every step went off without a hitch. From carefully loading the chopper onto the cargo plane to its safe arrival in Oman, the operation was smooth and thrilling to manage.

SHAPING THE FUTURE OF GROUP IT: STRATEGY,

INNOVATION & COLLABORATION

Simon George, Uniserve’s Group IT Director, hosted the first Group IT Town Hall of 2025 at Head Office. This dynamic session set a powerful tone for the year ahead, reinforcing our commitment to innovation, collaboration, and future-focused thinking.

The event offered a chance to reflect on the incredible progress made throughout 2024 and outline the next steps on our journey. Here’s a brief recap of the key themes discussed:

Strategy & Roadmap:

2024 was a year of building strong foundations. We enhanced our infrastructure, strengthened our security, improved service delivery, and began our transformation into a Managed Service Provider (MSP), all with the goal of driving greater efficiency and cost-effectiveness across the Group.

Innovation:

Looking forward, innovation remains at the heart of Uniserve’s IT strategy. We’re embracing digital transformation, from pioneering advances in IT

security to exploring new applications of artificial intelligence, ensuring we stay ahead in a rapidly evolving landscape.

Collaboration:

True success is built by working together. Valuable insights from Alan Ekins, Simon George, Ashley Brown, Aston Thames, Lee Dickenson, and Rob Campbell shaped discussions around strategic problem-solving, optimising performance, and ensuring seamless IT integration across the Group.

Our international colleagues from Germany and the Netherlands also joined the sessions, underlining our commitment to strengthening collaboration across all regions.

As we look to the future, 2025 promises to be even bigger. Plans are already underway to expand our MSP services, further enhance IT security, and drive innovation across the Group.

Here’s to even greater achievements ahead!

GEORGE BAKER SHIPPING SURPASSES

£50,000 IN DONATIONS FOR ST ELIZABETH HOSPICE

We’re thrilled to share that George Baker Shipping have now raised over £50,000 for St Elizabeth Hospice since our partnership began in 2019! The team's latest fundraising push came through a company raffle, where employees had the chance to win a signed Ipswich Town FC shirt. The achievement is especially meaningful as we honour our late colleague, Chris Coom, with a memorial rock on the hospice’s Memory Tree.

As a company, we’re proud to support community hospice events such as Suffolk Remembers and the Be a Star Christmas campaign - alongside internal initiatives, including Christmas raffles and last year’s table tennis tournament. Speaking of which, George Baker Shipping are hoping to host an inter-company tournament with Wineflow - it's understood they have some half-decent players!

GEORGE BAKER SHIPPING WELCOMES

'HOP TO IT' HARES

The George Baker team recently welcomed the ‘Hop to It’ hares into their warehouse as part of St Elizabeth Hospice's upcoming art trail. This event, launching summer 2025, will feature a selection of hare sculptures designed by talented artists, displayed across Suffolk towns.

As a supporting partner for the trail, George Baker Shipping are proud to assist with the logistics and warehousing, ensuring the hares are safely stored before they embark on their journey. This collaboration reflects the team’s ongoing commitment to supporting St Elizabeth Hospice across a range of projects and events.

With the hares soon making their way into the community, we’re excited to see them bring people together across Suffolk. You can learn more about the ‘Hop to It’ trail here: https://www.stelizabethhospice.org.uk/hop-to-itsuffolk-2025/

ANDREW SMITH BECOMES METRO'S MD

Name

: Andrew Smith

Job Title: Managing Director

Office Location: Birmingham

PLEASE TELL US ABOUT YOUR ROLE & RESPONSIBILITIES

Leading the board and senior director team, driving strategic vision and focus areas of the business, developing customer and key partner relationships at a senior level.

WHAT DO YOU ENJOY MOST ABOUT YOUR ROLE AND WORKING AT METRO?

The pace, agility and dynamism, working with a great team, making quick decisions that benefit Metro and our customers, no politics, just getting it done.

DO YOU HAVE AN INTERESTING FACT ABOUT YOURSELF THAT YOUR COLLEAGUES ARE PERHAPS NOT AWARE OF?

I’ve lived in several countries (Hong Kong, Singapore and Dubai) throughout my career and have worked more years outside of the UK than in it. This really accelerated my learning and understanding of global supply chains and I’d encourage anyone to travel professionally if the opportunity arises.

OUTSIDE OF WORK, WHAT ARE SOME OF YOUR INTERESTS OR PASSIONS?

Time with family (I have 3 children aged 17, 15 and 1 which keeps me on my toes), travelling for pleasure and following my football team, Aston Villa.

GB GLOBAL GROUP COMPANIES RECEIVES “COMMENDED” RATING AT THE

SAFETY AND HEALTH EXCELLENCE AWARDS

This year, we were grateful to be shortlisted for two prestigious Safety and Health Excellence (SHE) awards, highlighting our commitment to sustainability and safety.

Uniserve Group’s SHEQ team recently attended the SHE awards and were proud to have received a “Commended” rating in the ‘Safer Logistics Award’ category. This rating recognises our group company Seafast Logistics Limited’s cold chain operation at our Felixstowe Mega Distribution Centre (FMDC).

Seafast introduced an automated solution to remove the labour-intensive inbound manual process of devanning containers by utilising robots and automating tasks.

The new tech culminated a healthier and more comfortable working environment for employees and significantly reduced workplace injuries whilst enhancing safety protocols.

We were also shortlisted for ‘Sustainable Company of the Year.’ Following Uniserve's collaboration with Beyondly, a GB Global Group company, to develop a sustainability model and set a 2050 emission reduction target.

A huge congratulations to the team and winners of this year’s Safety and Health Excellence Awards!

MEET SHRUTI JAIN, PROMOTED TO HEAD PARTNER DEVELOPMENT ASIA

With a well-deserved promotion to Head Partner Development – Asia, and reaching her 10-year anniversary, Shruti has plenty to celebrate. We’re

Name : Shruti Jain

Job Title: Head Partner Development - Asia

Office Location: India

PLEASE TELL US ABOUT YOUR ROLE

As Head Partner Development-Asia at Uniserve, I work with all stakeholders to ensure the Asia region is fit for purpose, best in class and supporting the overall Group targets for growth and service delivery to our client base.

WHAT DO YOU ENJOY MOST ABOUT YOUR ROLE AND WORKING AT UNISERVE?

At Uniserve, the phrase “never a dull moment” reflects the dynamic and varied nature of the work environment, where we face new challenges regularly and engage in stimulating, impactful tasks.

USE THREE WORDS TO DESCRIBE UNISERVE

Visionary, Progressive, Compassionate.

proud to shine a light on Shruti to find out what she has to say about her new role and working at Uniserve.

DO YOU HAVE AN INTERESTING FACT ABOUT YOURSELF OR CLAIM TO FAME THAT YOUR COLLEAGUES ARE NOT AWARE OF?

During my school and college years, I was a dedicated field hockey player, specialising as a Right Winger. I even considered pursuing hockey professionally at one point.

Like my work at Uniserve - swift on our feet, strategic in our moves, and always delivering results where it matters most!

OUTSIDE OF WORK, WHAT ARE SOME OF YOUR INTERESTS OR PASSIONS?

Beyond work, I dedicate time to books that fuel my curiosity of human evolution, behavioural psychology, and world history. Some of my favourites include Sapiens by Yuval Noah Harari; biographies like Indra Nooyi: My Life in Full and works by Brené Brown that explore vulnerability and courage.

SUPPORTING OUR DRIVERS ON THE ROAD

Our drivers play a crucial role in keeping goods moving smoothly and efficiently, day in and day out. Their professionalism, dedication, and hard work are a key part of our continued success.

We’re committed to supporting their wellbeing, which is why we’ve clearly outlined weekly working hours and rest times to ensure they stay safe, healthy, and compliant on the road.

Scan the QR code to find out more.

A 5-YEAR OCEAN PARTNERSHIP:

AS THEIR FIRST EARLY CAREERS PRESIDENT

It is time to put our focus on our oceans. Over 300 million tonnes of plastic waste is produced each year and 10 million tonnes of this enters our ocean.

Beyondly and the National Oceanography Centre (NOC) are excited to announce their long-term 5-year partnership, committed to leading a citizen science data collection project, to help advance our understanding of global ocean plastics pollution. Together, we are committed to Go Beyond and Go Deeper.

Beyondly is a B Corp certified environmental compliance scheme and consultancy, based in North Yorkshire. Beyondly has supported NOC’s research for two years, contributing funding to support their work in gaining a deeper understanding of the ocean. This partnership began as part of Beyondly’s Fund for Change initiative, a commitment to donating 5% of profits to charitable causes. Since 2023, Beyondly has donated over £50k to NOC’s work across blue carbon & ocean plastics.

In 2025, Beyondly and NOC will take their partnership to the next level, committing to a 5-year partnership which builds on their previous ocean plastics work, enabling a group of ocean lovers – yacht owners – to collect vital water samples across the globe, which will be analysed by NOC’s leading plastic team. This research will provide a global picture of the impact of plastic on our oceans, contributing to NOC’s Ocean Decade goals, an initiative to support the achievement of the UN Sustainable Development Goal – 14 Life Below Water.

In 2024, round-the-world sailor and yacht race winner, Mike Golding, and his family took part in the pilot year of this citizen science project. Engaging families like Mike’s in scientific research helps to grow awareness of the need for ocean science and provides essential data that informs government and industry legislation around plastic production and waste. Seeing the success of this project in just one year led us to explore what a global project could look like and the scale of impact this project could have if it spanned 5 years.

“We are delighted to continue our partnership with

of the impact of plastics on the ocean and the life within it. Despite covering over 70% of our planet, the ocean currently receives only 1% of global philanthropy, and SDG14 ‘Life Below Water’ is the least funded of all SDG goals. The ocean is seriously underrepresented so it is wonderful to see organisations like Beyondly including ocean health in their ESG goals and demonstrating the impact that philanthropy can have in advancing our understanding of key ocean issues.” – Holly Evans, NOC Head of Philanthropy.

“We are very excited to share that our partnership with NOC will continue further and supporting the vital work that NOC do on understanding the true impact of plastics on the ocean. Through our Fund for Change Programme we can support remarkable organisations like NOC. This commitment aligns with Beyondly’s broader company goals and presents opportunities for achieving a more significant and sustained impact within the environmental landscape over a longer period of time. We are looking forward to working with NOC and Seakeepers and excited to see the progress and impact.” - Mel Harper, Brand and Impact Manager.

What is next?

Beyondly are excited to bring you along on this 5-year project, building awareness of the impact plastic is having on our oceans and forming a community of those who are passionate about giving the ocean a voice when it comes to addressing environmental issues.

Beyondly will work closely with NOC & Seakeepers to provide quarterly updates on this project, eventually mapping out the locations covered and how the findings will feed into NOC’s Ocean Decade goals.

Follow us across social media or sign up to our newsletter to capture these updates!

Sail with us as we put ocean health at the forefront and broaden our understanding of key ocean issues.

BEYONDLY AND ONE WORLD COLLABORATION – DATA SPHERE PLATFORM

FOR PACKAGING EPR

Since July 2024, Beyondly has been working with One World to develop a bespoke data platform designed to help obligated packaging producers manage the complex data requirements associated with the UK Packaging Extended Producer Responsibility (EPR) legislation.

Building upon the foundations of the One World system, the resulting tailored solution, for the exclusive use of Beyondly’s customers - Data Sphere – improves efficiencies and automates key aspects of EPR-related data collection, storage, and reporting. This enables packaging producers

Xand their supply chains to achieve an effective data collection process and reduce administrative burden.

The Data Sphere is due to be launched externally to Beyondly’s customers and target audiences in May to enhance their current packaging compliance scheme offering.

Watch Beyondly’s video here about the key benefits and functionality of Data Sphere

CALLUM CROSSES THE FINISH LINE FOR GREAT ORMOND STREET HOSPITAL (GOSH)

Callum Hill, One World’s Technical Product Owner, ticked off a huge bucket list goal in Aprilcompleting the London marathon.

Describing it as “really enjoyable but tough on the legs in the second half,” Callum pushed through the pain barrier with sheer determination. It wasn’t just a physical challenge either, it took getting into the right mental headspace to conquer the full 26.2 miles and conquer it he did. Not only did Callum complete the marathon, but he’s already talking about doing it all over again!

What made the day even more special was the incredible support from colleagues, friends, and family cheering him on.

Thanks to everyone’s generosity and encouragement, Callum surpassed his fundraising goal for Great Ormond Street Hospital (GOSH),

raising a fantastic £2,111 - that’s 105% of his original target. An amazing result for an amazing cause!

Now that the marathon is behind him, Callum’s off to find a “new personality and topic of conversation” (his words, not ours), though we think running a marathon is a pretty great talking point!

Well done, Callum, we’re incredibly proud!

MEET REBEKAH STIFF – SUSTAINABILITY MANAGER

Name : Rebekah Stiff

Job Title: Sustainability

Manager

Office Location: Tilbury

WHEN DID YOU JOIN THE COMPANY?

June 2023.

WHAT WAS YOUR POSITION WHEN YOU JOINED?

SHEQ Technician Apprentice.

PLEASE TELL US ABOUT YOUR CAREER AND ROLE PROGRESSION?

As a geology graduate, I’ve always had an interest in our planet and the natural environment. While working towards my SHEQ Technician qualification at Uniserve, I found my focus drawn to the environmental aspects of the job and, with the support of the brilliant SHEQ management team, I have moved into the role of Sustainability Manager this year. Along the way, I’ve learnt loads about health and safety too, and had the opportunity to support with the group accreditations during my time as a SHEQ Coordinator.

WHAT QUALIFICATIONS / COURSES HAVE YOU COMPLETED IN THIS TIME?

I completed my 18-month SHEQ Technician Apprenticeship earlier this year and have progressed onto studying for a master’s degree in Sustainability Leadership with Teesside University. It’s been brilliant getting to know my cohort and have meaningful discussions around sustainability in business. During my time at Uniserve I have also had the opportunity to train as a Mental Health First Aider.

PROVIDE SOME DETAILS OF YOUR SECONDMENT WITH BEYONDLY?

In March, I embarked on a four-week secondment to Beyondly. This was a great opportunity to strengthen relationships within the group, and for me to draw on the vast expertise of the Beyondly team. Through a mix of training sessions, shadowing meetings, data collection, and analysis exercises, I gained key skills and knowledge to

bring back to the SHEQ team at Uniserve. During my time at Beyondly’s site in North Yorkshire, I spent time with specialists in:

• Carbon Footprint Calculations

• ESOS & SECR Regulations

• Industry Presence Best Practice

• Resource Efficiency and Circularity

• Ecovadis, CDP & B-Corporation Disclosures

• Product Life Cycle Analysis

With the demand for ethical and sustainable actions taking a steering role in all elements of the supply chain, it’s important that we reinforce our approach to establishing and maintaining good Environmental, Social, and Governance (ESG) practices. 2025 marks Uniserve’s seventh year of collaborating with Beyondly to manage regulatory compliance and make positive progress towards our sustainability business goals and commitments.

My sincere thanks to Liz, Susanna, Charlotte, Chris, Ben, Sean, Kristi, and the wider Beyondly team for taking time out of your schedules to share your wisdom and make me feel welcome.

TELL US ABOUT YOUR NEW ROLE AND WHAT IS INVOLVED IN THIS?

I’m thrilled to be moving into the role of Sustainability Manager within the SHEQ team to lead on the delivery of the Group sustainability strategy. I’ll be reporting on our ESG objectives, implementing key initiatives around energy efficiency, waste reduction, and responsible procurement, and overall looking to promote a positive sustainability culture across our many sites.

OUTSIDE OF WORK, WHAT ARE SOME OF YOUR INTERESTS OR PASSIONS?

I’m a very keen foodie! I miss the buzz of working in a professional kitchen so will jump back into it with my old brigade when I can. Otherwise, I can be found with a good book (current read: Butter by Asako Yuzuki), at the theatre (I have the Hamilton soundtrack on repeat) or watching motorsport.

METRO DONATES IT EQUIPMENT TO KHADIJATUL KUBRA GIRLS’ SCHOOL

DIVISION

Hazrat Khadijatul Kubra Girls School is an independent Islamic secondary school for girls aged 11-16 located in Small Heath, Birmingham.

They commented: “We are incredibly grateful to Metro Shipping for their generous donation of 28 x 22” monitors, which have replaced the outdated 17” monitors in the Girls’ Secondary School’s ICT suite. This significant upgrade will have an immediate and positive impact on the students’ learning experience. The larger screen size provides enhanced clarity, making it easier for students to engage in tasks such as coding, graphic design, and research, while also improving multitasking capabilities. The increased screen space allows for more efficient navigation of applications and documents, promoting better organisation and productivity. This donation not only modernises the school’s technology but also creates a more comfortable and effective learning environment for all students. We are truly appreciative of Metro

Shipping’s support, which plays a vital role in enabling us to provide the best possible educational resources for our students.”

METRO TAKES ON TPM 2025

Andy Smith and Chris Jones attended TPM in Los Angeles to connect with industry peers, strengthen existing relationships, and explore the evolving realities facing our customers.

Throughout the conference, one recurring theme stood out: the industry is searching for reliability in an unreliable world.

Metro engaged in high-level discussions on how the intersection of capacity management, shifting demand patterns, and evolving alliances will reshape the ocean freight market in the coming years.

Attending key sessions on carrier strategy, schedule reliability, and the ongoing Red Sea disruptions, our team gained fresh insights into the rapidly changing dynamics of global trade.

JAMES KEMBALL SHINES AT SOLAR & STORAGE LIVE, LONDON EXCEL

James Kemball is proud to have exhibited at Solar & Storage Live at London ExCeL, marking the close to an already strong first quarter. The event proved to be a tremendous success, packed with insightful discussions around the UK’s growing imports of solar PV and battery energy storage systems (BESS).

We were thrilled by the level of interest and energy at the show - not just from prospective partners, but from across the wider renewable supply chain. The response has already translated into new site visits in the coming weeks, kicking off what promises to be exciting new business opportunities.

It was fantastic to be joined on the stand by our Group colleagues: Gary Hardie from Uniserve Netherlands, Scott Baker from UniOcean, and Gordon McCormick from Transport, alongside our dedicated and knowledgeable James Kemball team.

As the domestic renewable market continues to surge, James Kemball’s strategic focus on this sector is already delivering results. With new conversations underway and momentum building, this event perfectly capped off a highly successful Q1 and set the tone for a promising year ahead.

JAMES KEMBALL EXPANDS FLEET WITH 16 NEW RENAULT T480 TURBO COMPOUNDS

James Kemball continues to strengthen its national container logistics operation with the addition of 16 new Renault Trucks T480 6x2 tractor units. Operating from its Felixstowe base, these latest vehicles are equipped with advanced Turbo Compound engines and cutting-edge fuelsaving technologies, supporting the company’s commitment to efficiency, sustainability, and reliability.

Stephen Baalham, James Kemball Transport’s General Manager, commented: “We selected the T480s for their proven fuel economy, excellent specification, and the strong support package from Renault Truck Commercials.”

With features such as Smart Torque Control, ECO Cruise, and the Optifleet management system, the new trucks are already delivering impressive results.

Driver comfort was also a priority, with upgraded interiors and safety systems ensuring a superior experience on the road.

James Kemball’s latest investment underlines its focus on innovation and high-performance logistics, so it’s ready to meet the demands of the future.

BEHIND THE SCENES: DEVANNING IN ACTION AT JAMES KEMBALL

While the team were busy building new connections at Solar & Storage Live, operations back at base haven’t slowed down.

Our James Kemball service yard has been a hive of activity, with our expert team recently completing a successful devanning operation. In this latest job, a

reel loaded with cables and cable coil was carefully unpacked and swiftly loaded onto a heavy haulier, ready for its onward journey with East Suffolk Logistics.

UNISERVE NETHERLANDS BV REBRAND

The rebranding of Uniserve Netherlands BV has officially been completed, marking a new chapter for the company as part of Uniserve’s expanding European operations.

This strategic transformation aligns with Uniserve’s commitment to unify its brand presence across key markets and deliver a more cohesive experience for clients & partners. The change reinforces the company’s vision for stronger integration, increased visibility, and consistent service delivery across its global network.

Uniserve Netherlands BV will provide trusted logistics and supply chain services with enhanced alignment to the broader Uniserve Group.

For more information, visit https://uniserve.co.uk/uniserve-netherlands/

DRIVING EFFICIENCY WITH AMAZON RELAY

Since 2012, Efret has been a trusted Amazon partner, playing a key role in the e-commerce giant’s European logistics network. With a fleet of 500+ vans and 220+ 7.5-tonne trucks, Efret keeps Amazon’s operations moving seamlessly, particularly through the innovative Amazon Relay system.

Amazon Relay, designed to streamline transport operations, includes a variety of carrier support programmes. One of the standout initiatives is the ‘Light Weight’ programme, launched in 2017. This initiative optimises routes for 7.5-tonne trucks, creating dedicated opportunities for carriers like Efret. The result? More efficient deliveries, maximised capacity, and business growth.

But what really sets Efret apart? Agility. Thanks to its 7.5-tonne fleet, Efret sidesteps Europe’s weekend HGV bans, keeping Amazon’s supply chain running when others are forced to stop. And when peak retail seasons

EFRET CELEBRATES ISO 14001 CERTIFICATION FOR SUSTAINABILITY

Efret is proud to announce its achievement of ISO 14001 certification, a globally recognised standard for environmental management. This milestone reinforces commitment to sustainability, complementing their Ecovadis Silver rating and long-standing ISO 9001 certification for quality management.

From eliminating plastic in offices to expanding rail and sea intermodal freight options, Efret continuously strive to reduce their

carbon footprint. Sustainability is a shared responsibility, and every step counts.

Charles Duval, Efret’s CAO, comments: “We’re very proud to have secured the ISO 14001 certification. It reflects our commitment to sustainability and aligns with our core values of minimising waste, conserving resources and reducing emissions. This has only been achieved by a collaborative team effort and I’m very grateful to my colleagues, Yvette Jones, Zita

hit, Efret scales up operations by an impressive 30%, ensuring Amazon meets customer demand.

“Our collaboration with Efret is a testament to the power of adaptability, innovation, and the drive to achieve more. Their dedication to Amazon’s Light Weight programme, helped open doors to new opportunities and strengthened our work together” says Clara Bascou, Amazon Carrier Manager. “Efret has shown an exceptional commitment to operational excellence and innovation.”

Efret CEO, Alain Jestin, highlights how Amazon Relay has transformed operations: “Before Relay, we relied on manual planning - bulky spreadsheets, inefficiencies, and room for error. Relay streamlined everything, reducing admin time and improving communication.”

Bako, Adina Gramon and Neil Gregory, who worked extremely hard to make this happen.”

CEO & Founder Alain Jestin adds: “We have a responsibility to lead by example when it comes to sustainability. Our ISO 14001 certification is a testament to our team’s diligence, but it’s also further inspiration for us to continue to innovate and find new ways to reduce our environmental impact.”

KLOG WAS PRESENT AT GREENPACK & SUSTAINABLE LOGISTICS!

Managing Director of KLOG Transport represented us as a speaker at this benchmark event, where she shared the company’s vision of the challenges and opportunities of a sector in transformation.

Key topics for the future of the sector were addressed, such as sustainable alternatives for packaging, the circular economy, automation and digitalisation of logistics, reducing the carbon footprint and regulation as a driver of innovation.

LAUNCH OF IBERIA VISION

KLOG has announced the launch of Iberia Vision, a new and innovative short-sea logistics service designed to enhance connectivity between Rotterdam and Villagarcía, strengthening vital trade corridors between the Iberian Peninsula and Northern & Central Europe.

The Iberia Vision service is set to offer a sustainable and efficient alternative to traditional road transport, supporting the movement of trailers, containers, and project cargo with both RoRo (Rollon/Roll-off) and LoLo (Lift-on/Lift-off) capabilities. With optimised transit times and high schedule reliability, the service provides businesses with a robust solution for logistics planning and supply chain performance.

This is more than a new route - it’s a strategic investment in more sustainable and efficient logistics across Europe. The Iberia vision reflects KLOG’s commitment to reducing environmental impact while delivering operational excellence.

In addition to this launch, KLOG was also a proud sponsor of the first-ever Cargo Freight Summit in Portugal, a landmark event that brought together key players from the freight and logistics industry to discuss innovation, digital transformation, and sustainability.

KLOG’s sponsorship and participation underscore its active role in shaping the future of freight transport, aligning with its mission to support initiatives that drive smarter, greener, and more collaborative logistics networks.

KLOG’s involvement in the Cargo Freight Summit reflects its long-standing belief that the future of logistics lies in innovation and cooperation.

As KLOG continues to expand its services and industry influence, the company remains focused on delivering forward-thinking logistics solutions across Europe and beyond.

DEVER SPRINGS PLAYS HOST TO THE SALES TEAM’S MAY MEETING

In May, the Uniserve sales team swapped the boardroom for the fishing lodge as they descended on Dever Springs to hold their quarterly meeting.

They kicked off their day with a game of ‘Would I Lie to You?’ which bought out some fascinating truths, not to mention some elaborate lies. After some training and information from the Dever Spring’s team, they headed to the lake for some fly fishing. Friendly competition ensued, with them aiming to catch the biggest fish!

It was a great day out for team bonding and providing business updat vnes in a more relaxing environment.

CASTING LINES & BUILDING TIES – A DAY OF BUSINESS AND FLY FISHING AT DEVER SPRINGS

Ellerman City Liners were also delighted to host an unforgettable fly-fishing day at the stunning Dever Springs in Hampshire.

Beyond the rods and reels, the day was an opportunity to connect over the challenges and opportunities within the shipping and logistics sector – with a particular focus on Ellerman’s firstclass short sea services across Europe. As demand grows for more flexible and sustainable transport solutions, Ellerman continues to offer reliable alternatives that keep supply chains moving efficiently.

With ongoing investment in more agile and efficient European solutions, events like this help Ellerman City Liners better understand how to support clients’ growth and evolving needs.

A huge thank you to everyone who joined us –we look forward to reeling in more opportunities together soon!

ELLERMAN CITY LINERS REFLECTS ON A SUCCESSFUL MULTIMODAL 2025

Over three dynamic days the Ellerman team had the pleasure of connecting with logistics professionals across multiple industries showcasing it’s ‘Power of 5’ innovative shortsea shipping services.

From meaningful conversations about streamlining transit times to in-depth discussions around sustainability and European connectivity, the Ellerman team was energised by the level of engagement at this year’s exhibition.

“Multimodal 2025 was a brilliant opportunity for the team to meet like-minded professionals, share ideas, and explore collaborative ways to create more resilient and efficient supply chains across Europe,” said Tony Walpole, Ellerman City Liners Sales Director. “The response to our shortsea express services was overwhelmingly positive, and we’re excited about the new relationships formed.”

ELLERMAN CITY LINERS LAUNCHES NEW ŁÓDŹ–GDYNIA RAIL LINK

Ellerman City Liners has launched a new inland rail connection between Łódź and Gdynia, enhancing its iPEX Polish Shortsea service. Developed with partners Spedcont and Bahnoperator, the route strengthens intermodal links across Poland and Northern Europe.

The rail line connects Spedcont’s inland terminal in Łódź with Gdynia Container Terminal (GCT), creating a seamless extension of Ellerman’s Short Sea Polish (iPEX) Service. This supports faster, more reliable short sea shipments, particularly for UKbound cargo, while improving routing flexibility.

Officially launched on June 25, 2025, the service is now fully operational and on schedule. It offers

customers a more integrated, sustainable logistics solution by reducing reliance on road transport and lowering emissions.

DELIVERING TRANSFORMATION TO CUSTOMER SUPPLY CHAINS

Uniserve welcomed a film crew to its Felixstowe Mega Distribution Centre to showcase how it has partnered with Logistics Reply UK to deliver transformation to Its Customers’ Supply Chains with LEA Reply.

Since implementing LEA Reply™ WMS, Uniserve has improved operations, enhanced inventory accuracy, and reduced client onboarding times directly impacting their bottom line.

As David Barry, Uniserve’s Director of Warehouse and Transport, says: “We’ve not only improved operations but set the stage for future growth.”

A huge thank you to David Barry, Simon George CMILT , and Shellie Carraher for taking the time to share your insights in this fantastic case study.

Scan to watch the full case study below & learn more - https://youtu.be/7yS6w9M28tM

GREENER ROADS AHEAD: LSTS, IKEA, AND A MAJOR CONTRACT WIN

With the success of our Ikea trial towards the end of 2024 and the commitment to matching Ikea's sustainability goals by utilising Long Semi Trailers and HVO fuel, we have secured a lucrative contract with the UK’s leading furniture supplier. This contract involves using our brand new LST’s to supply goods for 2 distribution centres and 4 stores within the Ikea network, with more to come.

We have tailored our driving assessments to include these new LST’s and now all assessments for core and agency drivers will be done using one of the new LST’s. This is to ensure that any new drivers are at a high standard and capable of fulfilling commitments to our valued customers.

The extra space on these LST Trailers allows us to complete less journeys in the long run helping us become more environmentally friendly, therefore, aligning us with Ikea's sustainability goals.

To further enhance our environmentally friendly approach, we have introduced a new reward scheme to our drivers starting from January 2025. This is directly aimed at improving our fuel efficiency therefore less costs in the long run and rewarding drivers for this.

We have also secured a factory shunting contract from Ardagh Rugby to DHL Daventry, this is also exclusively on LST Trailers. Due to the fantastic start we have made to this shunting contract, we have been offered even more shunting work from different depots. This is a huge win for all members of colleagues involved who have contributed to this great start to a new contract.

INVESTMENT IN LNG TRUCKS REDUCES CARBON EMISSIONS BY

95%

Uniserve is accelerating its commitment to sustainability with a significant investment in Liquefied Natural Gas (LNG) vehicles and Longer Semi-Trailers (LSTs).

These pioneering transport solutions mark a decisive step toward reducing carbon emissions and enhancing operational efficiency across the supply chain.

At the forefront of this green initiative, Uniserve has introduced a fleet of Bio-LNG-powered tractors, each offering an impressive range of 724 kilometres (450 miles) per tank. While this is slightly less than the 885-kilometre (550-mile) range of a standard diesel truck, the environmental benefits are substantial. By utilising Bio-LNG, a non-fossil fuel produced from organic waste such as animal manure, sewage sludge, and food waste, Uniserve’s fleet achieves a remarkable 95% reduction in CO₂ emissions compared to conventional dieselpowered trucks.

Supporting this investment, Uniserve has installed Hydrotreated Vegetable Oil (HVO) fuel tanks at our Tilbury and South Kirkby Distribution Centres.

Complementing the green fuelled fleet are Uniserve’s Longer Semi-Trailers (LSTs). Measuring up to 15.65 metres, over 2 metres longer than standard trailers – they carry 15% more goods per trip. This increase translates directly into fewer journeys, less traffic congestion, and substantial emissions cuts. When deployed effectively, LSTs significantly contribute to a safer, cleaner, and more efficient transport network.

The real-world impact of these initiatives is impressive. Just ten LNG tractors in our fleet save around 2,220 tonnes of CO₂ annually, equivalent to reducing emissions by 79% compared to diesel-powered trucks.

“As the logistics industry navigates the road to net-zero emissions, Uniserve is committed to leading the way,” says Gordon McCormick, Group Transport Director at Uniserve. “Our investment in Bio-LNGpowered trucks and LSTs demonstrates that sustainability and efficiency can go hand in hand. By reducing emissions and optimising our transport operations, we are actively contributing to a greener, cleaner future.”

UNIOCEAN ANNOUNCES PROMOTIONS

We’re delighted to share news of two promotions within the UniOcean team that reflect our ongoing commitment to strengthening and expanding our first-class Ocean Freight services.

Name : Scott Baker

Job Title: Ocean Commercial Director

Scott has surpassed 32 years at Uniserve after having joined the company back in 1993, during his time with us, he has worked through many positions within road freight, export sea operations, group sales, CRM, and most recently being the General Manager for UniOcean.

Throughout his tenure, Scott has made significant contribution towards the development of UniOcean’s operation, plus playing a key role in driving commercial success within the business unit.

Name : Jason Thompson

Job Title: Head of Ocean Freight

Since joining UniOcean three years ago, Jason has played a crucial role in establishing our Felixstowe operation, and seamlessly integrating Regional Freight into UniNorwich, which now operates in synergy with other Uniserve business units.

Over the past 18 months, Jason has also worked closely with the Tilbury FCL and Intermodal Team, where he has been instrumental in implementing new processes and procedures that have significantly strengthened our Ocean product offering.

In Scott’s new role as Ocean Commercial Director his focus will be towards further business growth and progression, on imports taking a lead on shipment planning, carrier co-ordination, pricing, administration, finance preparation and shared services, with a continuation of overseeing the Export Ocean department.

Scott's efforts have been instrumental to our growth, and this promotion is a well deserved recognition of his consistent commitment and his many decades of valuable service with us.

As part of this new structure, Jason will now assume full responsibility for the Tilbury FCL, Intermodal, LCL, Cross-Trade, and Audit Teams, while continuing to oversee the Felixstowe Import Team and Norwich office.

Jason’s ongoing contributions have been essential in enhancing service quality and ensuring the smooth, efficient operation of our teams.

This promotion is a well-earned recognition of Jason’s hard work, dedication, and consistent performance within the UniOcean division.

SCOTT BAKER REPRESENTS UNISERVE AT INFLUENTIAL FIATA HEADQUARTERS MEETING IN GENEVA

In a significant display of industry leadership, Scott Baker, Commercial Director of Uniserve Ocean Freight, proudly represented Uniserve and the United Kingdom at the prestigious FIATA Headquarters Meeting held this March in Geneva, Switzerland. Invited by the British International Freight Association (BIFA), joined the British delegation at one of the freight industry’s most important global events.

The FIATA (International Federation of Freight Forwarders Associations) Headquarters Meeting brought together top-tier logistics professionals from more than 50 countries. Among the 230 registered participants, stood out as a key voice in discussions that are shaping the future of the maritime and logistics sectors.

A major highlight of the week was his participation in the exclusive closed-door session of the FIATA Working Group Sea (WG Sea). This high-level meeting brought together international sea freight leaders to examine shared challenges and explore collaborative solutions from both global and domestic perspectives.

“This was a rare opportunity to engage directly with industry peers from around the world and contribute to crucial conversations that will influence international freight for years to come,” said Scott Baker.

Discussions during the session spanned a broad range of timely topics, including digitalisation and quality data sharing, improved risk management strategies within the maritime supply chain, and

the impact of the EU’s new Import Control System 2 (ICS2) regulations. Sustainability and the future resilience of global trade networks were also front and centre.

The meeting’s collaborative workshop format encouraged open dialogue on vital issues such as expanding trade services for shipping lines and port operators, navigating the complexities of competition law, and addressing evolving practices among global shipping lines.

FIATA organisers hailed this year’s event as one of the most impactful to date. “This year’s HQ Meeting has been one of the most successful yet, featuring exceptional content and dynamic discussions throughout 30 key topical sessions,”

FIATA stated “Your presence and active involvement have truly strengthened our global logistics community.”

The experience reinforced commitment to innovation, international collaboration, and shaping a more connected, sustainable future for global freight.

As the logistics landscape continues to rapidly evolve, voices like Scott’s are essential in ensuring that the UK remains a proactive contributor to the future of international trade.

CELEBRATING A 35-YEAR CAREER

MILESTONE

Name : Mark Soady

Job Title: Senior Export Operator

Office Location: Heathrow

A huge congratulations to Mark Soady on reaching an extraordinary milestone - 35 years with Uniserve Group!

Mark, our Senior Export Operator based at the Heathrow office, has been a cornerstone of our team since the early days of Uniserve’s Air Freight Division. To honour his dedication, Leighton Bonnett, Director of Airfreight, had the privilege of recognising Mark’s incredible achievement.

Leighton shared: “Mark has been with the business longer than I have, a true founding member of our air freight division. He has been one of our

most dependable team members for over three decades now. Brevity is the word I would apply to Mark’s communication style, with a consistent and accurate output. We have been lucky to have him this long, and whilst I am sure he does not intend being here another 35 years, I hope we have got a few more years of his support to come.”

Thank you, Mark, for your unwavering dedication and hard work. We’re proud to celebrate this milestone with you.

MEET RYAN O’LEARY – AIR IMPORT ASSISTANT MANAGER

Name : Ryan O’Leary

Job Title: Air Import Assistant Manager

Office Location: Heathrow

PLEASE TELL US ABOUT YOUR ROLE

As Air Import Assistant Manager here at Heathrow, I am responsible for overseeing the Air Import operations within a fast-paced and high-pressure environment. With 13 years industry experience, I manage and lead a team of 11 individuals, divided into two sub-teams, ensuring seamless collaboration and operational efficiency.

My role involves streamlining processes, problemsolving complex challenges and implementing innovative strategies to improve overall workflow. I am committed to maintaining the standards of service while effectively managing competing priorities. My ability to stay composed under pressure and focus on delivering solutions has been a key strength in driving the success of the Air Import Department.

WHAT DO YOU ENJOY MOST ABOUT YOUR ROLE AND WORKING AT UNISERVE?

I take great pride in building strong, lasting relationships with a diverse range of people, including colleagues, customers, suppliers and overseas partners. Through these connections, I have not only gained lifelong friends but also created a more efficient and cohesive work environment. My ability to connect with others has made my role more effective and enjoyable.

USE

THREE WORDS TO DESCRIBE UNISERVE.

Innovative, Proud, Customer- Centric

DO YOU HAVE AN INTERESTING FACT ABOUT YOURSELF OR CLAIM TO FAME THAT YOUR COLLEAGUES ARE NOT AWARE OF?

I once appeared on SkySports show ‘Take it like a fan’. I missed out on 1k in cash because I answered this question incorrectly – ‘Who had more yellow cards in the Premier League, Roy Keane or Patrick Viera’?...

WHAT ARE YOUR INTERESTS AND HOBBIES OUTSIDE OF WORK?

I’m passionate about continuous personal growth and maintaining a healthy balance

between my mind and body. I enjoy reading a variety of books, as I believe it helps me stay informed, expands my perspective and fosters creativity. Cooking is another hobby I cherish, as it allows me to experiment with new recipes and focus on healthy eating. Additionally, I make it a priority to go the gym regularly, understanding the importance of physical well-being in sustaining a productive lifestyle.

One of my enduring commitments is supporting my local football club, Brentford FC. I’ve been a season ticket holder for over 20 years and through the highs and lows, it’s been a rewarding experience that has taught me resilience, teamwork and the value of community.

CELEBRATING 20 REMARKABLE YEARS: MARK, ANGELA & WAYNE

We’re proud to shine a light on three of the UniAir team members who have each reached an incredible milestone - 20 years of service!

MARK VIVEASH, SENIOR CUSTOMS ENTRY CLERK

On 14th June 2024, Mark officially hit his twodecade mark with us! From day one back in 2004, Mark has been a valued and trusted part of the team.

Outside of work, Mark has a passion for live music, with a wonderfully eclectic taste, so we thought a Ticketmaster voucher was the perfect way to say thank you. Here’s to many more great gigs and even greater years ahead with us, Mark!

ANGELA CANNON, EXPORT SUPERVISOR

Angela marked her 20-year anniversary with us on 28th February 2025, having joined the team back in 2005. A familiar and much-loved face, Angela received a well-deserved bouquet of flowers to celebrate the occasion.

Angela, thank you for your continued commitment, hard work, and everything you bring to the team.

WAYNE HUSE, CONSOLIDATION AND TRANSPORT MANAGER

We’re also proud to celebrate Wayne Huse’s 20year milestone, which he officially reached on 6th June 2025.

Wayne is the person you can always count on –efficient, thorough, and the one quietly keeping everything running smoothly behind the scenes. His experience and attention to detail give us total confidence that things are in safe hands.

As someone who loves good food, we thought a restaurant voucher was the perfect way to say thank you for his incredible contribution over the years.

We’re incredibly grateful to Mark, Angela, and Wayne for their commitment and contributions over the years. Milestones like these don’t just mark time – they mark the impact people make. Here’s to the next chapter!

NEW SEASON, NEW CAR - UNISERVE CONTINUES

TO SPONSOR THE 2025 SEASON!

Uniserve is proud to continue the winning partnership with Laser Tools Racing and MB Motorsport for the 2025 Kwik Fit British Touring Car Championship.

Following MB Motorsport’s most successful BTCC season to date in 2024 which culminated in Jake Hill’s first BTCC win for Laser Tools Racing, we hope the 2025 season will be just as successful!

We’re at the half-way point of the season and Jake currently sits in 5th place of the Drivers’ Standings with 143 points. It’s been a challenging few races but he’s achieved a race win and 2nd place finish so far.

A number of our employees and clients have attended races so far and will also have the opportunity to attend the season finale at Brands Hatch on 5th October.

To read the season's race roundups, scan the QR code!

ELLERMAN CITY LINERS EXPANDS FOOTPRINT WITH NEW OFFICE IN HISTORIC PORT OF LIVERPOOL BUILDING

Ellerman City Liners has officially opened a brand-new office in Liverpool, reinforcing its commitment to growth and deepening its connection with one of the UK’s most iconic maritime cities.

The new office is located on the second floor of the Port of Liverpool Building, a landmark known as one of the historic Three Graces at Pier Head. With its rich seafaring legacy and modern port infrastructure, Liverpool offers an ideal backdrop for Ellerman’s continued expansion in short-sea container transport.

Liverpool is a city that has always stood at the forefront of maritime innovation. From the world’s first commercial wet docks to the state-of-the-art Liverpool2 terminal, the city’s history and future are tightly woven into global trade - making it a natural home for our growing UK operations.

This strategic move places Ellerman at the heart of a community known for its resilience, innovation, and spirit values that align with the company’s mission to deliver shipping service excellence across its network.

2025 OFF TO A FLYING START WITH ISO IMPLEMENTATIONS

Its been another high octane start to the year for the SHEQ team with the implementation of ISO standards across 9 sites and 3 countries. Uniserve Netherlands have completed certification of ISO 9001 and ISO 13485 Medical Devices. In Dublin, Uniserve Ireland has achieved ISO 9001 alongside Customs Insights who also have ISO 9001.

Certification to ISO13485 for Tilbury, FMDC, Heathrow, South Kirkby, Chepstow and Northampton has also been confirmed.

In all, within the last 6 months, during 6 external audits covering 14 days of auditors on site, all were successful with only 2 minor nonconformities, a quite remarkable achievement by all the sites and the SHEQ team.

These additional management systems all will play a part in providing the sites advantages, not least in improvement of existing systems and procedures but the framework to new and more streamlined approaches to daily tasks. These certifications also open up other opportunities from a commercial aspect; holding the accreditation signals to existing and potential customers that Uniserve comply with recognised standards and these assist in

bypassing stumbling blocks that may hold back our competitors within the market.

You would think it may be time to take a collective breath and reflect, not likely, we are now looking to implement new standards to other parts of Uniserve and anticipate an equally busy coming 6 months.

All current ISO certificates for Uniserve can be located on the website under certifications at: https://uniserve.co.uk/certifications/

UNISERVE ATTEND THE 12TH GLA GLOBAL

LOGISTICS CONFERENCE

We were proud to have Uniserve represented at the 12th GLA Global Logistics Conference, held in May at the Grand Hyatt in Dubai. Iain Brymer and Gary Hardie attended on behalf of our UK and Netherlands operations, joining over 2,000 delegates from more than 130 countries.

Spanning four days, the event offered a dynamic platform for global collaboration. Delegates took part in high-level panel discussions, one-on-one business meetings, and a variety of networking opportunities, from industry roundtables to gala dinners. Each element of the conference reinforced a central message: strong international partnerships are key to driving innovation and progress in today’s global supply chains.

Our thanks to GLA for delivering yet another wellorganised and impactful event. We look forward to building on the connections made and continuing to shape the future of global logistics.

DEXTER MCQUEEN PROMOTED TO GENERAL MANAGER - SOUTHWEST REGION

Name : Dexter McQueen

Job Title: General Manager, South-West Region

Office Location: Bristol

PLEASE TELL US ABOUT YOUR ROLE

My role will be to manage and develop our Southwest Operations and further strengthen our team and presence/footprint in the Southwest as a whole. In addition, I will be working closely with the UK Sales Team and Product Heads.

WHAT DO YOU ENJOY MOST ABOUT YOUR ROLE AND WORKING AT UNISERVE?

The family atmosphere and huge strengths the company has as a whole, as well as a great supportive team and colleagues around the business.

UPDATE FROM:

Name : Joni Forsdike-King

Job Title: HR Director

USE THREE WORDS TO DESCRIBE UNISERVE.

Friendly, Professional, Unique

DO YOU HAVE AN INTERESTING FACT ABOUT YOURSELF THAT YOUR COLLEAGUES ARE PERHAPS NOT AWARE OF?

I was once allowed to fly in an RAF fighter Jet (passenger not flying it).

WHAT INTERESTS AND HOBBIES DO YOU ENJOY OUTSIDE OF WORK?

Spending time with my family, walking my dogs (Frenchie’s), Harlequins rugby season ticket holder, Brentford FC member and massive rock/ heavy metal fan.

ENHANCING THE ONBOARDING EXPERIENCE –COMING JULY 2025

As part of Uniserve’s Recruitment and Retention Strategy for 2025, the Recruitment Team has been working closely with HR and Operations to enhance the onboarding experience for both new joiners and hiring managers.

A smooth and informative onboarding journey is essential to helping new employees feel welcomed, confident, and ready to succeed from day one. It also empowers hiring managers to support their new team members more effectively - leading to stronger engagement, quicker integration, and improved retention.

To achieve this, we’ve introduced a refreshed onboarding process that can be delivered both in person and online. At the heart of this new

approach is a series of short, engaging videos designed to:

• Help hiring managers prepare for their new joiner’s arrival

• Guide new employees on practical details like dress code, arrival time, and nearby amenities

• Introduce Uniserve’s culture and values early on

• Provide a clear overview of our employee benefits

By sharing key information about our business, locations, and industry from the outset, we’re creating a more consistent and welcoming first impression for all new starters, regardless of role or level.

ADVANCE YOUR CAREER WITH AN APPRENTICESHIP AT UNISERVE

Looking to grow in your current role or explore a new path? Uniserve offers a range of apprenticeship opportunities through the Supply Chain Academy open to all GB Global team members, regardless of age or experience.

Whether you're a new apprentice or an existing employee looking to upskill, apprenticeships are tailored to your role and include 20% off-the-job time for study, assignments, and professional development. This time can include workshops, shadowing, meetings, and CPD activities typically around 24 hours per month.

Uniserve currently supports over 35 employees on apprenticeships, with qualifications ranging from Level 2 to Level 7 (postgraduate level). Courses are delivered online, in person, or through blended learning, with most requiring one day per week or month.

Available programs include:

• Level 3 Supply Chain & Procurement Practitioner Diploma

• Level 6 Supply Chain Leadership Professional Degree

• Plus a variety of short courses in supply chain and IT skills

These programs are funded through the UK Government’s apprenticeship levy, which is dedicated to workforce development.

Would like more information?

Contact Loretta Bishop at Lb1@ugroup.co.uk to learn more.

CELEBRATING 25 YEARS WITH GARRY REED!

Name : Garry Reed

Job Title: Ocean Business Support & Compliance Manager

Office Location: Tilbury

Today, we’re proud to celebrate Garry Reed for an incredible 25 years of dedication, passion, and excellence here at Uniserve. From day one, Garry has been a cornerstone of our UniOcean team, driving success and inspiring everyone around him.

Thank you, Garry, for your unwavering commitment and outstanding contributions over the past quarter-century. Please join us in congratulating Garry on this amazing milestone! .

A huge congratulations to the incredible team! Here’s to 25 years of navigating the world - and creating ‘delivery by design’. CELEBRATING 25 YEARS OF

This year marks a major milestone - Seafast is celebrating 25 years of delivering trusted, specialist sea freight services across the globe! From tailored shipping solutions to complete supply chain management, the Seafast team have built a reputation focussed on expertise, reliability, and a personal approach that puts customers first.

FALKLAND ISLANDS CASE STUDY: NATIONAL SPORTS COUNCIL

Throughout 2024, Seafast, along with our partners in the Falkland Islands, have been working to deliver materials for the construction of the National Sports Council – a new sporting centre for the Island which will feature an ice-skating rink, climbing wall, football pitch and many more activities for the residents of the island, currently lacking such facilities.

During our visit to the Island in 2024, the football pitch was complete, and the steel framework had arrived, with footings in place to start building.

Materials for the project have been globally sourced, and shipped out of circa 15 countries including China, Brazil, UK, Bulgaria, Germany, Spain, Portugal, France & Belgium.

During our visit in February this year, we had the opportunity to visit the site again to see the fantastic progress that has been made with the build.

During our visit, the roof was in the process of being fitted (subject to weather conditions and wind speeds) and the entire project is due to be completed by the end of 2025.

We look forward to visiting the completed site on our next trip to the Island!

We have also worked on projects to the island including a local care facility for the community, specially fitted to enable the staff to offer specialist support for people with specific health problems, such as dementia, mental health conditions or physical disabilities.

Upcoming projects we are currently working on for the Islands include a new Windfarm and Power Station.

CONNECTING AND NETWORKING AT DIHAD IN DUBAI

Will Fensom, Commercial Director, and Robbie Collins, Commercial Manager Relief & Military, recently attended DIHAD in Dubai, the world’s leading event on Humanitarian Aid & Development. The exhibition provided the opportunity to network with key players in the Humanitarian Aid sector, from NGOs through to direct manufacturers, and to reinforce established relationships with existing key clients in this specialised sector.

STRENGTHENING EXISTING AND NEW PARTNERSHIPS AT THE

SEAFOOD EXPO

BARCELONA

Seafast Commercial Managers, Jemma Brown and David Bell recently attended the Seafood Expo in Barcelona - the Global Seafood Marketplace. This event primarily attracts seafood buyers across various sectors, including retail, restaurant, catering, foodservice, and processing. However, it also presents an invaluable opportunity for Seafast to engage directly with key industry contacts worldwide. The visit was strategically balanced between meetings with existing customers and suppliers while also targeting promising new partnerships.

WELCOMING MICHAEL WESTGATE

Seafast recently welcomed Michael as our new Export & Cross Trades Assistant Manager. He joined the Seafast team in early February, transitioning from a role in imports and customs.

Michael said: “Drawn by the opportunity to take on new challenges, I’ve found my time at Seafast to be both exciting and rewarding. The team and wider company have been incredibly welcoming, and I’ve already been given opportunities to stretch my legs and demonstrate my capabilities. It’s been a refreshing change, and I’m really enjoying the journey so far.”

MEET PAUL DAVIES, HEAD OF ORGANISATIONAL DEVELOPMENT

Name : Paul Davies

Job

Title: Head of Organisational Development

Office Location: Birmingham

PLEASE TELL US ABOUT YOUR ROLE & RESPONSIBILITIES

Essentially my role is look at the training and development requirements for the employees of Metro. Whether this is the induction of new employees, introducing new requirements for each business within the organisation, systems training or the soft skills requirements.

WHAT DO YOU ENJOY MOST ABOUT YOUR ROLE AND WORKING AT METRO?

The role I have here at Metro is one that I have wanted for a long time. I completed my CIPD Level 5 in October of 2024 and wanted to be able to put some of my education into practice.

I wanted the opportunity to investigate all areas of development within our organisation, from our operations teams to those who work outside of the operations. Working to ensure that they develop within our walls and appreciate the investment we are making in them.

It is still early days as I have only been here since April, so have been getting to know the people in the teams around me and what they do. As I said, its early days but I can really see the potential we have here and have thoroughly enjoyed the challenge of my new role.

DO YOU HAVE AN INTERESTING FACT ABOUT YOURSELF OR CLAIM TO FAME

THAT YOUR COLLEAGUES ARE NOT AWARE OF?

Depends on what you definition of interesting or claim to fame. I appeared in a children’s educational TV series in the mid to late 90’s which was filmed at my school. Luckily, I don’t think its found the realms of youtube yet but haven’t really looked for a while.

Also, my mother is fascinated with family trees and found that I was distantly related to Tom Jones, I think we share a great, great, great, great grandmother somewhere down the line. Probably why I enjoy the odd drink fueled karaoke stint!

OUTSIDE OF WORK, WHAT ARE SOME OF YOUR INTERESTS OR PASSIONS?

I enjoy (sometimes) running. Going to the theatre or concerts, I would love to attend Glastonbury just the once but would have to stay off site in an Airbnb!

I am a football fan and enjoy watching my local club (sometimes), Coventry City or watching my daughter play on a Saturday morning.

PRO CARRIER CHARITY GOLF DAY RAISES MONEY FOR KIDS INSPIRE

The Pro Carrier team recently took part in their annual Charity Golf Day, raising funds for Kids Inspire. Together they made a huge difference and raised a whopping £33,975!

Kids Inspire carry our incredible work with children and young people facing trauma and mental health challenges in the UK. Pro Carrier’s annual event is just one of the wonderful reminders of the power of community and generosity.

A huge congratulations to the Pro Carrier team and thank you to everyone who donated and made it such a special day. Together, we’re making a real difference!

If you’d like to find out more about Kids Inspire, or make a donation, visit: kidsinspire.org.uk

UNISERVE RAISES FUNDS FOR HAVENS HOSPICES AT RACE4BUSINESS 5K

On a summer evening filled with energy and enthusiasm, Team Uniserve proudly took part in the 2025 Race4Business 5K in Chelmsford - an annual charity run supporting the remarkable efforts of Havens Hospices. We were delighted to be accompanied by British table tennis Paralympian David Wetherill, who inspirationally completed the race on crutches.

This year’s event brought together local businesses and organisations who ran to raise vital funds for Havens Hospices, a charity providing specialist care and support to adults and children with incurable illnesses and their families in Essex. They offer a range of services, including hospice care at Fair Havens (adults) and Little Havens (children), as well as community and at-home support.

A huge well done to the team and to everyone who supported us! We’re already looking forward to next year’s race! Until then, we’ll keep finding ways to give back, stay active, and make a difference together.

If you’d like to find out more about the invaluable work and support Havens Hospices offer, or to make a donation, visit: https://www.havenshospices.org.uk/support-us/make-a-donation/

BUILDING A BRIGHTER FUTURE FOR CHILDHOOD CANCER CARE AT GOSH

At the heart of our group is a strong commitment to community – and nothing embodies that more than our support for the new Children’s Cancer Centre at Great Ormond Street Hospital (GOSH). As construction gets underway, we’re incredibly proud to be part of this pioneering project, which will redefine how cancer care is delivered to children across the UK and beyond.

Last month, the hospital celebrated ‘breaking ground’ and after months of expert work to deconstruct the existing Frontage building, construction of the basement floors has now begun. Then it will be onwards and upwards until the world-leading new centre is complete.

With digitally advanced inpatient wards, a roof garden and a new hospital school, the Centre will

transform cancer care and treatment at GOSH. The new centre will offer cutting-edge treatments, and carefully designed, family-focused spaces that provide comfort and support during the most challenging times. This isn’t just about medical care – it’s about giving children the chance to continue playing, learning, and spending precious time with their families while undergoing treatment.

With the old frontage building now deconstructed, the foundations of a new era in paediatric cancer care are being laid. We were honoured that Fiona, Lauren and Jasmin Liddell were recently able to visit GOSH and see first-hand the impact this project will have. It’s an exciting moment and we’re thrilled to be helping make it happen.

SARAH BISSELL, DEPUTY DIRECTOR OF RELATIONSHIP FUNDRAISING AT GOSH CHARITY

Together, we’re building more than just a hospital – we’re building hope.

On behalf of the patients, their families, hospital staff and everyone at GOSH Charity we’d like to say a huge thank you for helping us reach this milestone. It’s incredible to see the building start to come to life, knowing all the lives it will change. The new centre will give more children with cancer the best care, the best chance and the best childhood possible- thank you!

LAUREN LIDDELL, UNIEUROPE GENERAL MANAGER

We had the pleasure of visiting Great Ormond Street Hospital recently, and it’s an experience we’ll never forget. The staff were incredible, so dedicated, passionate and truly inspiring. The atmosphere felt full of hope, even with the challenges everyone there faces every single day.

While the work being done is amazing, it was clear how much the building is crying out for improvement. It was a hot day, and with no air conditioning and very limited space for privacy, it really brought home just how stretched the facilities are. For families going through the hardest times, they deserve better!

That’s why it means so much that Uniserve is involved. Iain Liddell, our Managing Director sits on the board for the new development of the Children’s Cancer Research Centre, a project set to improve facilities, drive forward research, and create a better experience for patients and families. It’s something truly meaningful and it’s a privilege to know we’re helping make it happen.

FROM POND TO PRIZE CATCH: HOW DEVER SPRINGS PRODUCES

TROPHY TROUT FOR CORPORATE DAYS

By Aaron Holt, Fishery Manager

At Dever Springs Trout Fishery in Hampshire, we’re famous for our big, hard-fighting trout, and pristine waters. But there’s a lot more going on behind the scenes than meets the eye. Every fish our guests catch has spent years growing in our on-site ponds, carefully nurtured and conditioned, before being stocked into the lakes.

Alongside my colleague, Peter Cockwill – the UK’s number one fly fisherman – I oversee every stage of that process, making sure that the trout in our lakes are strong, healthy, and ready to give anglers a day they’ll never forget.

For corporate visitors, that means you’re not just coming to fish –you’re coming for an experience built on preparation, quality, and a passion for doing things right.

Stocking for Your Day

One of the big advantages of rearing fish on site is that we can plan our stocking around each corporate booking. If you have a group coming, we’ll ensure the lakes are stocked with the perfect mix of sizes and species for your day – from fit, feisty rainbows to trophy-sized browns that test even the most experienced anglers.

Many of our trout reach well into double figures, with fish over 15 lb being caught regularly. Because they’ve been reared in our own water, they’re fully adapted, fit, and ready for action from the moment they enter the lake.

Why This Matters for Corporate Guests

When you book your event here, you’re choosing a fishery that guarantees:

• Consistently top-quality fish, grown in the same spring-fed water they’ll be caught in.

• Planned, event-specific stocking, tailored to your group size and skill levels.

• The chance to hook trophy trout, reared for maximum fitness and fighting ability.

Guidance from the expert, Peter Cockwill is regarded as the UK number one fly fisherman. With over six decades of experience, world records and unmatched expertise. Peter can make a fly fisher from a complete novice.

Our aim is to give every guest – whether they’ve fished for years or never picked up a rod before – the thrill of a memorable catch in a beautiful, relaxed environment.

For businesses, this is more than just a day of fishing – it’s a powerful way to connect with clients in a relaxed, inspiring setting. Out on the bank, conversations flow naturally, relationships grow stronger, and deals are often sealed with a handshake and a smile. Whether you’re thanking a valued customer, winning new business, or rewarding loyal staff, the shared excitement of landing a fish creates memories that last far longer than a meeting room coffee.

Book Your Next Corporate Day

Dever Springs offers the perfect blend of peaceful surroundings, expert tuition, and exhilarating fishing. From the moment your group arrives, we take care of everything – tackle, tuition, refreshments, and, of course, plenty of superb trout in the lakes. All you need to do is turn up, cast a line, and enjoy the moment when that first trout takes hold. Bring your clients, bring your team – and leave with stronger relationships, unforgettable memories, and maybe even a new personal best.

For booking enquiries, contact Lucy Hamlin- lh@ugroup.co.uk

Thank you to all the businesses and employees who have contributed to this issue.