University of Suffolk Student Ambassador Handbook 2023/24

STUDENT AMBASSADOR Handbook 2023-24

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A university for a changing world

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Contents Contents 1 Introduction 2 Safety – Contact Numbers – Our Teams

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First Aid and Emergencies

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Contact details

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Who are we?

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Expectations 4 Compulsory Online Training

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Work Opportunities

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Campus visits

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Open days

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Applicant days

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Campus tours

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School fairs and talks

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Other work

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Getting Paid

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Campus Tour notes

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Accommodation 31

CONTENTS

Athena Hall Other Accommodation

Final Word

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INTRODUCTION Congratulations on becoming a Student Ambassador for the University of Suffolk. We hope you enjoy your new role and take the opportunity to work in a variety of areas.

This handbook is designed to provide you with some of the key information that you will need for your role.

As a Student Ambassador you will: Act as role models and motivators.

Encourage younger students to consider Higher Education at the University of Suffolk.

Talk to students, parents, and teachers.

Share your own personal experience of Higher Education.

Including challenges, barriers you have overcome, as well as successes.

Provide help, advice, and useful information at events.

Maintain a good general knowledge of the University of Suffolk and be confident talking to visitors.

If you can’t find the information you need, drop us an email

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SAFETY – CONTACT NUMBERS – OUR TEAMS First Aid and Emergencies First Aid is available across Campus, if you or a visitor that you are with, is in need of first aid, please contact the nearest member of staff or ask someone to call Reception or Security.

For Reception, dial 0 from an internal phone.

In an emergency, call Security on 01473 338999 and inform the event organiser as soon as possible.

Contact details

Who are we?

Your main point of contact is the

Directorate of Marketing,

Student Recruitment Team.

Communications and

Day-to-day contact details: Email:

sas@uos.ac.uk

If you require information about a specific work opportunity, please contact the organiser given in the notes section of the work opportunity.

This is especially important outside of office hours.

If you are required to travel to an external event you will be given the organisers mobile number.

International Student Recruitment, Admissions, Marketing, Communications, Digital Operations, Publications, Events and International make up the Directorate of Marketing, Communications and International.

We are based on the fifth floor of the Waterfront Building. Your student passes will not allow you access to our offices, so if you in.

Student Ambassadors (SA) are the ‘face’ of the University and often influence a prospective students’ decision to study at the University of Suffolk.

We expect all our student ambassadors to: Understand and believe in Higher Education and be enthusiastic about the University.

Ensure all knowledge and training about the University is up to date.

Read, sign and adhere to the Code of Conduct.

Ensure you wear smart-casual attire, suitable for the weather. All must be clean and presentable.

Please give us 48 hours notice if you will be unable to fulfil a work opportunity you have been accepted for.

EXPECTATIONS

EXPECTATIONS

Any unexpected illness’ or running late to work, please let us know as soon as you can. Please call the event organiser- which should be detailed in the notes section on the HEAT work opportunity.

If you can’t find the information you need, drop us an email

Collect your Student Ambassador polo top and hoodie, and wear to all SA work.

Compulsory Online Training As a Student Ambassador you must complete the following online training modules. You will be emailed the link on how to complete this from the sas@ inbox.

Course

Date Completed

Fire Safety Health and Safety – We are All Responsible Manual Handling Interactive Safeguarding Children and Adults at Risk

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WORK OPPORTUNITIES Work opportunities are regularly

It is up to you which opportunities you

published on HEAT

would like to sign up for but we would

(www.heat.ac.uk).

encourage you to apply for a range of

Once you have completed your

WORK OPPORTUNITIES

initial training and provided any

opportunities so that you get a broad experience as a Student Ambassador.

required documents you will receive

For further information on how to use

a link that allows you to create an

HEAT, please refer to your training

‘Ambassador User Profile’. Once this

materials. Following on from this, we

has been submitted and approved

are also happy to help you via email or

you can access and apply for Student

in person should it be required.

Ambassador work.

We encourage you to sign in and see what opportunities are available on a regular basis. You will also receive an email from HEAT on a periodic basis showing any new opportunities that have been published.

Usually school groups visiting the University (Potentially for the first time).

Visitors will most likely be 14-17 and will be accompanied by teachers.

Your role will be described in the Work Opportunity within HEAT along with times.

You will be given a briefing before the group arrives.

You will be required to supervise

students, help deliver sessions, engage with students and informally share your experience of the University.

You may be expected to give a campus tour and should tailor this to the age of the students.

You are not expected to offer disciplinary action should students misbehave, that falls down to their teachers.

WORK OPPORTUNITIES

Campus visits

Open days Held at regular intervals throughout the year.

Student Ambassadors are pivotal to the smooth running of open days.

You will be given specific roles for the day. These could include: Campus tours, accommodation tours, signposting, signage, registration, carparking, guiding visitors to their subject talks and informal discussions, replenishing refreshments.

You will also be required to assist in setting up, and packing down the event.

A description of what each role involves will be delivered with the briefing sent out before the open day.

Open days are usually held on Saturday daytimes, or Monday evenings.

Applicant days Your role would be to assist with setting up, welcoming guests, delivering tours, and to facilitate the general running of the day.

These days will include subject talks, workshops, and campus tours, and give students the opportunity to speak to support teams at Suffolk.

These are key events with the aim of ensuring that applicants accept a place at the University of Suffolk.

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Undergraduate applicants are invited to attend campus to experience the University of Suffolk.

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Campus tours In addition to tours at the above events, the University also allows anyone to book a campus tour through the Student Recruitment team if they are unable to attend our main open days.

These can range in size, from a single person to a large group.

Tours should be suited to the specific attendees.

You will be told what subject’s attendees are interested in so that you can spend more time in their relevant areas.

You will receive full training on conducting campus tours and regular updates on new facilities, but please do bring your own personality!

It is important to be friendly and informative, and to make sure everyone can hear you.

Our visitors would love to hear about your experience, and how you use the campus.

WORK OPPORTUNITIES

School fairs and talks The Student Recruitment and Outreach teams regularly visit schools and colleges to give talks or attend careers fairs.

At fairs, you will promote the University and give out prospectuses to those interested in the University of Suffolk.

You may be asked to attend with a member of staff and give your perspective on university life.

You will answer questions from prospective students, and/or their parents, with the aim of positively promoting the University of Suffolk.

You may also be asked to attend a fair with, or without a member of staff.

Other work Throughout the year there will be many other work opportunities available.

to assist with clearing in August which involves answering phone calls and processing paperwork.

The Suffolk UCAS Exhibition is held in the Waterfront Building every June and you may be required to assist with this.

We may require Student Ambassadors to pack letters for the Marketing team.

We may ask Student Ambassadors

General office work may also be available.

GETTING PAID It is your responsibility as a

You will be paid monthly in arrears

Student Ambassador to complete a

on the last working day of the month.

timesheet for any work that you have

For example, if you work in October

undertaken.

2023 and submit your timesheets by 1 November, you will be paid on 30 November 2023.

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CAMPUS TOUR NOTES Tour Structure Waterfront Building: Everyone The Hold: Everyone The Atrium: Everyone Library: Everyone Students’ Union: Everyone Health and Wellbeing Building: Midwifery, Sport, Nursing, Physiotherapy, Radiography, Paramedic Science, Psychology

Arts Building: Screen Writing, Film, Architecture, Photography, Graphic Design/ Illustration, Fine Art James Hehir Building: Biomedical Science, Biological Sciences, Wildlife, Ecology and Conservation Science, Nutrition and Human Health, Dental Hygiene and Dental Therapy and all Sports courses.

DigiTech Centre: Useful details for when asked about it, or if working at DigiTech for one‑off events.

CAMPUS TOUR NOTES

Welcome notes Introduce yourself! (Name, course, where you are from) Welcome to the University of Suffolk, a new type of higher education institution.

The University of Suffolk has been delivering higher education in Suffolk since 2007 but we formally became the University of Suffolk in 2016. We have over 7,000 students — most of whom are based here in Ipswich, but we also have The University of Suffolk at East Coast College which is based at their Great Yarmouth and Lowestoft campuses.

While you are walking, talk to the people on the tour: Where are they from, what are they interested in studying, have they visited any other universities, are they going to live on-campus when they come to university, will they need to have a part-time job (talk about being a Student Ambassador). Tell them more about you! What you enjoy about studying, where you’re from, why you love the course and the university, your social experiences at university. When you visit a building or area that you tend to be how you use the area.

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in for your classes or your independent studying, tell them about

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Key Facts Top 20 (16th Overall) for Facilities in the UK (WhatUni Student Choice Awards 2023).

Ranked 68th overall in the Guardian

£15m state-of-the-art Health and Wellbeing Building dedicated to the promotion of integrated care.

Brand-new clinical simulation facilities, featuring two stateof-the-art hospital wards, a midwifery birthing unit, a new sports and exercise facility, a working radiography imaging suite, counselling/physiotherapy clinic rooms and the Suffolk Institute of Health and Wellbeing research.

Good University Guide 2024,

A unique alliance between the University, NHS Integrated Care System and Suffolk County Council.

CAMPUS TOUR NOTES

A £9.6 million research and engineering facility at BT’s Adastral Park for students within our School of Engineering, Arts, Science and Technology.

The DigiTech Centre will lead to a unique partnership uniting our young, and modern University with a world leading telecommunications company in BT. Climbed 20 places in the Complete University Guide 2024, rising from 100 to 80, following a 26-place rise in the Complete University Guide 2023 from 126 to 100.

University Guide 2024.

Up nine (+9) places in The Times ranking 106 out of 134 providers.

Ranked 53rd overall in the Daily Mail University rankings and league table 2023.

Ranked 3rd for Postgraduate Study (WhatUni Student Choice Awards 2023).

Ranked 7th in the UK for History (Guardian University Guide 2024).

Ranked 7th in the UK for Graphic Design (Guardian University Guide 2024).

Ranked 12th in the UK for Sociology (Guardian University Guide 2024).

Ranked 13th in the UK for Criminology (The Times and Sunday Times Good University Guide 2024).

Ranked 14th in the UK for Sociology (The Times and Sunday Times Good University Guide 2024).

Ranked 20th in the UK for Social Work (Guardian University Guide 2024).

Ranked 5th in the UK for Childhood & Youth Studies courses (Complete University Guide 2024).

(Only take them to the 1st floor. Take them to 6th if you have a Law student)

Overview: Open 24 hours a day, 7 days a week.

A huge variety of lecture theatres, seminar rooms, and breakout spaces.

Computers, and Printers on every floor.

Student Life Centre, Support Services, and Main Reception is in this building.

Students can gain access to all University buildings using their student ID cards Printers on all floors. Students pay to print and can top up their cards at machines around the building or via PayPal. Each student receives £10 onto their ID cards each year to pay for printing.

All the floors are of a similar layout in this building, today we are going to go up to the first floor as an example.

Ground floor:

Reception — Open 8.00am– 6.00pm and they can issue temporary student badges, record attendance if you have forgotten your badge and book rooms. They are always happy to help with guidance around campus if needed and general queries. Can ring for security here if needed.

Paddy and Scotts — Offer hot drinks, sandwiches, jacket potatoes, and other snacks.

Reduced price to students. Public entry welcome. Open six days a week. Tell them what you buy at Paddy and Scotts.

Large lecture theatres — there are two on the ground floor - seating approximately 130.

Unpainted walls to keep the building warm in the winter and cooler in the summer.

First floor: (Always take visitors to this floor) Group study areas with plasma screens for group study and presentation preparation.

Wellbeing Support: The student life team offers a huge amount of advice, and guidance services.

They offer an entirely free,

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The Student Centre – one stop shop for prospective and current students, for information, advice and guidance on applying to and studying at the University (Student support, finance, admissions, accommodation). The Assessment

Office is also located here where students can hand in and collect assignments. Tell them how you use the Student Centre.

CAMPUS TOUR NOTES

Waterfront Building

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Waterfront Building confidential, impartial, and experienced service. Their advisers are always friendly, and someone is always available to offer one-to-one advice.

There is financial advice and support available, the team collaborates with Blackbullion which is an online financial help service. You can go to them for advice about bursaries, and University fees too.

Disability and Wellbeing Support: The University of Suffolk always wants to ensure that every disability, mental health difficulty, or specific learning need is accommodated for. The Student Life team are happy to offer specialist support based around your specific needs. They can also advise on eligibility for Disabled Students’ Allowance (DSA).

CAMPUS TOUR NOTES

Specific Learning Difficulties If you think that you may have a specific learning difficulty (Such as Dyslexia or Dyspraxia), our team of specialist teachers can provide a range of assessments to screen for these. They can also assess and recommend exam concessions and reasonable adjustments if they are needed.

Counselling Service Counselling is available to all students should it be required,

this of course remains entirely confidential, and the team are open to discussing anything that may be troubling you during your time here at Suffolk.

Take your tour into one of the lecture/seminar rooms to show a typical classroom. Whilst in the room show the student clock-in system that monitors if students are present or turn up late). If you do not show up to three lectures in a row you will be contacted to check you are okay. You have 15 minutes before the session, and 15 minutes after it starts to clock in to register your attendance. If you do not clock in during these times, you can sign it at reception to register late attendance.

In the classrooms show the owls.

Explain how the owls record the lectures so that you can watch your lessons back and they also live stream if you are unable to get into university that day.

Second floor: (You do not need to take people up here) Waterfront Auditorium also known as WAD1 – capable of seating 180 students. Holds conferences during the year.

Seminar/Lecture and meeting/ tutorial rooms.

Break out area.

Other floors: (You do not need to take people up here) Dual boot computers — capable of booting iMac and Windows software.

Recreational space for informal study, meeting with mentors.

4th floor — Post Graduate Area including Suffolk Doctoral College (was Graduate school).

Sixth Floor: Moot Court Room: There is a mock courtroom on the 6th floor of this building. This was installed in 2020 and provides students with the opportunity to develop their advocacy skills learned in the program in a practical setting.

There’s a dock, witness box, and a judge’s bench along with legal gowns and lecterns. There are also practitioner textbooks donated by local courts to further enhance the realism of the courtroom experience.

CAMPUS TOUR NOTES

Waterfront Building

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The Hold The Hold Overview:

The Hold is one of three buildings

Collaboration with Suffolk County Council

that make up Suffolk Archives (they

Contains Suffolk Archives 9 million documents ranging from birth and marriage certificates to photographs and newspapers

another in Lowestoft). The Hold is their

Multi-use - musical performances, lectures, networking, gaming and theatre shows have all taken place here too

to photographs, newspapers, and

200 seat lecture theatre with breakout spaces

Archives encourages you to come and

Private exhibition gallery and giftshop selling items from local distributors In partnership with the Suffolk County Council the University of Suffolk have developed the Hold — a new, purpose-built research centre for our Waterfront campus, containing all the treasures of the Suffolk Archive.

CAMPUS TOUR NOTES

This partnership with The Hold enables students to apply their knowledge, putting skills into practice through research in the archives.

have another branch in Bury, and central facility. They hold over nine million different documents ranging from birth certificates, to maps, marriage information, some from over 900 years ago. The building is open to the public all year round and Suffolk have a look into Suffolk’s rich history.

The central walkway is called ‘The Street’ and events and exhibitions are held here. We’ve had everything from music performances, theatre shows, corporate conferences, product launches, film screenings, workshops, lectures /talks, drinks receptions, networking events, adult crafting,

gaming and more. We also hold

public by appointment only on the

regular ‘Lates’ events each month

same days. If there are specific items

that Suffolk students can attend free

that you would like to have a look

of charge (normally £5 entry fee).

at then you can book on the Suffolk

You are welcome to use this walkway

Archives website up to ten items a

to connect from the Waterfront

week in advance, and The Hold staff

building to the Atrium. The Hold café

will produce those items for you

is an excellent addition to the food

from the archive to look at.

options on campus.

There is also a private exhibition

There is a 200-capacity auditorium

gallery, and a giftshop selling

sometimes used for lectures and

items supplied entirely from local

guest speakers, and there are

distributors.

two smaller seminar rooms with accompanying Breakout spaces for students. (If the auditorium is unused, please take guests into here.)

The John Blatchley library is open

CAMPUS TOUR NOTES

The Hold

They are always looking for volunteers so if you wanted to help in the archive and their surrounding events go to the Suffolk Archives website to apply. They’ll even let you into the strong rooms.

to the public from Tuesdays to Saturdays, no appointment needed.

The Search Rooms are open to the

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Credit: Suffolk Archives

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The Atrium Overview: 3D Printer located here Innovation Labs Mainly houses Computing, Games Design, and Business based courses, but it also used for other subjects too.

Specialist PC Labs This building opened in September 2016 after a multi-million-pound refurbishment. This building houses our ‘digital futures’ for students, academics and entrepreneurs. It hosts superb facilities for Radiography, Radiotherapy and Oncology; our computer-based degrees and Psychology. We also have a 3D printer and have a system where our systems can have their plastics recycled and used for 3D printing.

Ground floor:

CAMPUS TOUR NOTES

120 seat lecture theatre with stateof-the-art AV. 3D Productivity Suite – open to students, academics and the business community. Its purpose is to enable product designers/ manufacturers and artists/ designers to realise ideas from concept to production. All with the assistance of the latest digital engineering such as 3D scanning and printing. Enables collaboration and investment from businesses

to help them resolve small-scale low-cost business problems i.e. car parts for John Grose.

Brand new PC labs for students, academics and the business community.

Ideas Room and Business StartUp-Center: Used by Business Management Students, as well as local businesses.

First Floor: (You do not need to take people up here unless you have Radiography/Radiography applicants with you) Radiography, and Psychology labs are on this floor, but both courses have extra learning spaces in the Health and Wellbeing quarter which I can explain in further detail should you like to see inside that building.

Second Floor: (You do not need to take guests up here) Computer Games studios and Software defined system labs, all supported by BT.

Available helpdesk support

Book stock

Support with finding e-resources and printed books, any library account issues, library membership and access, searching on Discovery, inter library loans, printing, dissertation binding.

Over 80,000 print books and around 600,000 eBooks.

Self-service kiosks These are used to check account, issue, return, renew and pay fines.

Group Study Area: Main Space for collaborative work and discussion.

Wellbeing area: Fiction/non-fiction wellbeing books.

Games, etc.

Area to take a break from studying.

Group Study Area: Pods Space for collaborative work and discussion.

Group Study Area: Mezzanine Same as main but also: Windows/iMac PCs Laptops, Headphones and Locker Keys are available for loan.

STSK/Careers collection is by the wall opposite the current books display.

The current books display is changed regularly to reflect events,

Postgraduate room — it has its own small collection of books.

For postgraduate research students only, accessible via student/staff card. If you reach that study stage, you have access to tea, coffee, chocolate bars and biscuits. J

Silent study room Space for silent, independent work.

Printing facilities Quiet study area: L109 Space for quiet group and independent work.

DVD collection Approx. 5000 DVDs available for loan — in room 109.

Print Journal collection Tutorial space and academic support 121s are available with Academic Skills Advisers, Learning and Teaching Librarians or a Maths and Stats Adviser.

Library workshops also run throughout the year.

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topics, and areas of interest.

Subject layout is organised according to the Dewey number sequence. Subjects can be seen printed on the side of the shelves.

CAMPUS TOUR NOTES

Library Building

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Library Building The library holds a wide and diverse

statistics, numeracy skills for drug

collection of print and e-books,

calculations, and more. 30-minute

with over 80,000 titles, as well as

appointments can be made through

specialist electronic resources to

the library website.

support teaching, learning and research, including 90+ databases and 25,000 separate academic journals.

Spaces are available for group work and collaboration as well as dedicated silent study spaces, and a separate space for post-graduate research, all fully provided with desktop PCs, Macs, and loanable laptops.

These resources are complemented by a superb academic and library skills support service: students have on-demand access to online and face-to-face 1:1 support sessions along with workshops, drop-ins and tutorials. These are run by our Academic Skills Team, which consists

CAMPUS TOUR NOTES

of seven Academic Skills Advisers, one Maths and Statistics Adviser, and four Learning and Teaching Librarians.

The dedicated Academic Skills Team provide support with skills such as: critical reading and academic writing, assignment planning, motivation and time management, proofreading strategies, referencing, avoiding plagiarism, literature searching,

The online library can be accessed 24/7 and the physical library and support are available 7 days a week, throughout the year.

We provide a variety of different study areas to suit different types of work and individual preferences — from a large group working space with bookable pods to quiet areas and silent study spaces.

Library users can bring cold drink and food into group work areas — we use a traffic light system to show what you can do in each study area.

Over 120 PCs, iMacs and laptops for student use.

Printing and photocopying machines are available, can also provide binding services.

Book borrowing and return is through the Self- service machines situated in the library.

We have a Self-service reservations system.

There are Lockers located on the ground floor near the lift — collect a key from the library to use one.

The Help desk is staffed between 8.30am–9.00pm.

Journals

You can suggest a book for stock if

Current print journals are available in

there is something that you would

the journals room situated next to the silent study room.

In addition to the print journals

like to see on the shelves using the suggestion form on the library website.

students have access to an extensive

Library website

collection of electronic journals

The Library website includes subject

(searchable through Discovery),

specific information as well as access

which means students can access the

to your resource and reading lists.

materials both on- and off-campus.

Book stock

You will also find a wealth of information to help you during

We stock all books on course reading

your time at university, for instance

lists and a wide range of additional

information on referencing, finding

materials to support individual

information or writing academically.

courses.

CAMPUS TOUR NOTES

Library Building

Our assignment planning toolkit will

Where there are electronic copies of

take you step-by-step through writing

essential texts on reading lists, we

an assignment.

will provide them in this format.

We have around 80,000 books on the shelves and a further 150,000 e-books available.

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Students’ Union Explain how you use the social space. Talk about which social sports and societies you attend.

Overview Social space open for all students to use including free table tennis, pool, and a kitchenette.

SU Shop that sells snacks, meal deals, as well as SU and University of Suffolk merchandise.

SU Office and Chaplaincy are located down the corridor.

SU work within the university but are technically a separate body.

They work entirely on the student’s behalf.

SU are available to offer support.

Chaplaincy offer support to those with religious beliefs as well as those without and is open for students to spend time there.

CAMPUS TOUR NOTES

Take your tour to the students union social space.

The Union is “student-led”, meaning key decisions about direction of the Union are made by elected officers, student reps and the student body.

The social space opened in 2019.

Students can raise issues: directly to the elected officers, via their course rep or at a student council, or by simply asking a member of the SU working on the front desk.

SU Advice centre - they offer free advice confidential and impartial

from the university in relation to any issue affecting your student experience.

Students’ Union help facilitate sports teams and societies, which have a positive impact on students.

In the long-term, sport can provide many positive attributes that employers are looking for notably teamwork and leadership skills.

Creates a better student experience in the short term and in the long term can really have a positive impact on your future.

Course Reps and Campus Officers are elected, anyone can put themselves forward.

The Chaplaincy team are now located within the Students’ Union office. Their doors are always open and they are happy to talk to students about any concerns they have, whether those be religious, secular, or educational.

The Chaplaincy team holds regular social meetings and offers breakfast 8.00–9.00am every Tuesday during term time. Every Friday 8.30–9.30am there is free coffee and toast. The chaplaincy space is open to all students and staff 11.00am–4.00pm.

Sports and Societies — list a few that are available. Different types of sports: BUCS and social. Our BUCS sports are: football, netball, badminton and basketball. You can

have a membership for our sports clubs to go to as many as you want a month or a pay as you go option.

You can create your own society if you wish, you just need 2 other people to be involved then go to the SU and they can help.

Discounts on local gyms and swimming with Ipswich Fit. SU runs the freshers fair and a big end of year event — maybe add what events you have been too/or what’s coming up?

ShopSU and Social Space The SU social space located on the ground floor of the library building provides an area for you to study, relax or hang out with some friends. With access to free table tennis, pool and board games this is the perfect spot to take a break from your studies.

ShopSU is located next to the SU social space. This self-service convenience shop has all the

CAMPUS TOUR NOTES

Students’ Union

essentials you are going to need to fuel yourself whilst you study.

Offering meal deals, hot food and drink, sweet treats and more we’ve got you covered when it comes to maintaining your energy levels throughout your studies.

We do our best to make sure we have you in mind by ensuring that the products on offer are of the highest quality but priced fairly.

L002 Careers, Enterprise, and Employability Zone The Careers, Employability and Enterprise team are based here at the zone and are on hand to provide information, careers support and guidance.

There is an Employability and Careers Consultant and Placement Consultant aligned with each school and can help with CV writing, job applications, career support and more.

It’s really important to engage with your Careers Team early on at your time at university, especially if you are hoping to secure an Internship or Placement as part of your degree.

The Careers Team at Suffolk also put on a lot of events and runs large Careers Fairs in the autumn and the spring, where you will have the opportunity to meet graduate employers or find part-time work or volunteering to enhance your CV.

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You can use the zone to drop in to speak to a member of the team or to book an appointment to meet with your aligned consultant. Or to

just pop in for a coffee and chat!

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Health and Wellbeing Building Overview: All of our Health Courses have moved into this brand-new building.

The building boasts state of the art technology for each field of study.

Two hospital wards (All with streaming and recording capacity), a paediatric ward, two physiotherapy spaces, and an X-Ray suite all with state-of-theart mannequins for students to work with.

Virtual reality suite, and a community flat for paramedic students to stimulate real life scenarios.

Sports science labs with an Olympic weightlifting station, and the same technology used by professional sports clubs across the country.

CAMPUS TOUR NOTES

Psychology space with specialist laptops for students to use within the confines of the building.

Lecture theatre.

Spaces used by external services such as Suffolk Mind, and AP Suffolk for public consultations.

Integrated Care Academy, and the Institute of Health and Wellbeing located in this building.

This building is the University of Suffolk’s newest development. It contains all the Health and Sports Science courses and has lots of state-of-the-art equipment, and new and exciting ways to stimulate the learning experience.

There are two entrances to this building, one of which is for students. The other entrance is the public entrance for people having consultations from external services such as Suffolk Mind, and AP Suffolk.

The Ground floor and the First floor contain clinical skills teaching rooms, and public consultation rooms. Note: The North Stairs go from Ground floor to third floor, and South Stairs go from the Third floor to the First floor.

The building opened in April 2022.

Ground floor 016: Simulation Space mostly used for paramedic science.

This room contains immersion technology with three-way fully interactive touch screen walls to simulate hundreds of different scenarios. The courtyard you see outside will have an ambulance and a car in it to simulate road traffic accidents.

There is a 77 Seat lecture theatre.

026: Sports and Exercise Laboratory: A state of the art teaching and research facility, equipped with the latest scientific equipment. There is an oversized treadmill (one of only fifteen in the country!) which assesses the performance of running, cycling, as well as wheelchair movement.

There is a suite of industry standard Wattbikes to assess in depth cycling performance.

Bespoke Strength and Conditioning equipment which includes four Olympic lifting stations, squat racks, cable machine, and a range of dumbbells and kettle bells. With an assault bike and ski ergometer it’s the perfect facility to assess general strength, and high intensity cross fit style workouts.

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0.27: Physiotherapy Simulation Space (there is another in 1.24):

These spaces are where physio students will do most of their practical learning. There is a range of industry standard plinths to practice on. There is also a vast selection of human anatomy models to assist with learning, certain models are available to students to practise in their own time if they’d like. There has been significant investment into the ultrasound and biofeedback equipment, walking aids, mannequins, and cardiorespiratory apparatus.

CAMPUS TOUR NOTES

Health and Wellbeing Building

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Health and Wellbeing Building 0.24: A wet lab located within the Sports facility allowing us to measure human tissue samples like blood, saliva, and urine in a controlled environment.

1.15 is the Children’s Ward. There is one child mannequin and one sim baby, both of which operate similarly to the ones in the main ward.

There is a fully functioning X-ray Suite: The ‘Anthropomorphic Phantom’ will replicate human tissue in response to the X-Rays (They cost between 30–40 grand each!). There is an adult, and a baby phantom because a baby’s bones look different to adult ones.

Note can only access this room with a technician present.

1.12: VERT: Virtual reality for radiotherapy students: Interactive screens and headsets to simulate what a radiographer would look at inside of a hospital.

CAMPUS TOUR NOTES

First Floor There are two six bed wards which all have recording capacity which can then be streamed down to lecture theatres/ recorded and reviewed by students. Each ward has ports with flowing oxygen and three high spec mannequins that can breathe, say pre-set responses verbally, and stimulate cannulation, catheterization, CPR, NP, and OP airway (this is when you put tubes up the nose and down the throat to access patient breathing). Each bed is controlled by a handheld controller allowing the bed to move up and down and change the position of the patient.

1.02 is the control room for the wards, and the recording equipment within them.

1.03 is the second ward.

State of the art Fuji DR System.

Same specification machines that are used day in and day out on patients in healthcare settings.

Direct Digital Radiography: Images are sent directly to computer.

Sophisticated elements of robotics which allows auto-positioning, and auto-tracking.

Scientific instruments which can be used to check the radiation levels and the functioning of equipment.

1.13: This massive room is the psychology space. Most psychology lectures and seminars will take place here.

1.24: This is the second physio space.

1.25: This is currently the midwifery suite, there is a birthing pool and a birth simulating mannequin (comes in December) this mannequin will stimulate labour, and the delivery of a baby. The mechanics inside will stimulate birth over a time frame of 2-30 minutes. There is also a Simulation baby (Simbaby)

in a bassinet which can be performed on the same as the adult mannequins in main wards.

There is a community flat also on the first floor which will be used by all courses to simulate scenarios out in the community, post or prehospital admission.

Second Floor (You do not need to take students here) Mainly offices, but there is one large teaching room and a breakout space for students.

Third Floor: (None of these areas are particularly relevant to prospective students) Integrated Care Academy PhD Dedicated research rooms.

Institute of Health and Wellbeing

Sports Performance Analysis Suite This is where the Sports Performance Analysis students do the bulk of their learning. There are 25 apple macs with specialist performance analysis software installed, the same industry standard software being used in professional sports clubs across the world. Students have access to the latest versions of Hudl Sportscode and Metrica sports software.

CAMPUS TOUR NOTES

Health and Wellbeing Building

There is also Adobe Creative Cloud, Tableau and Microsoft Office 365.

This is one of the most modern facilities of its kind in the UK and has been endorsed by the Head of Performance Analysis at Arsenal Football Club (a former graduate of University of Suffolk!).

Staff breakout space.

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Arts Building Overview:

Ground floor:

Where Architecture, Fine Art, Photography, and Digital Film Production have most of their lectures, run workshops, and have dedicated studio spaces.

Room 1, a dedicated exhibition space where students display their work.

Downstairs has an open exhibition space where students display their work.

Woodwork studio (with frame making machines).

Metalwork studio (and kiln).

Drawing studio.

Old printing presses.

State of the art cameras, editing suite, and sound booth for Digital Film Production students including 4K Digital Camera projector.

CAMPUS TOUR NOTES

Colour, and black and white format wet dark rooms. Two fully equipped large photographic studios.

Large studio space for Fine Art students (Each student has a space of their own).

Equipment Loaning store where students can borrow technical equipment.

This is the home of the Arts at University of Suffolk, an ‘Art School’ within a bigger university.

3D workshops (x2) with 3D printing facilities, laser cutting, vacuum forming, woodworking machinery, plaster work area, professional spray booth, potter’s wheel.

Printmaking workshop with old printing presses, screen-printing facilities, lino-cutting tables, digital RISO printer and a booklet making machine.

Editing suites with state-of-theart editing equipment and sound booth.

Film studio including 4k digital cinema projector.

Photography darkrooms and ‘lightroom’ featuring colour and black and white wet dark rooms, (ground floor), Mac Suite and large format digital printing and mounting facility (called ‘Lightroom’) via stairs to mezzanine floor.

Photo studio equipped with professional lighting equipment and backdrops Architecture studio for first year students.

Equipment loaning store so students can borrow technical equipment including DSLRs, tripods, lighting equipment, iPads, etc.

First floor:

General points:

Graphic Design studios including a/v equipment, lightboxes, iMacs, pack-shot photo area, studio library. (R1.06 and R1.05)

Workshops and other spaces can

Mac Suite including 26 Apple Mac machines running Adobe CC. (R1.04) PC Suite including high-end PCs running Adobe CC and 3-D software. (R1.02) Film PC Suite including high-end PCs for video editing and sound editing. (R1.01)

be used during ‘open access’ session outside of taught sessions with dedicated technician support.

Printer/scanners on every floor.

Access to the building until 10.00pm 5 nights a week.

CAMPUS TOUR NOTES

Arts Building

Entire building refurbished in 2019 with new computer cabling and wifi throughout.

Accessibility

Arts staff room.

Wheelchair lift on ground floor

Second floor:

between SU café area, (under library),

Fine Art studios with dedicated space for Fine Art students.

through Health and Wellbeing Centre towards Arts Building — if the key is

Architecture studio for second and third year students, includes PCs, 3-D printer, a/v equipment, model making area for studio based activities.

required, ask at Waterfront Reception

Drawing studio equipped with sink, easels, drawing materials.

and to mezzanine ‘Lightroom’ area

at the start of your tour.

Wheelchair access to the Photography darkrooms via chair lift, via lift in corridor and chair lift.

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James Hehir Building Overview The Life Sciences are located here (Biological Science, Biomedical Science, Nutrition and Human Health, and Wildlife Ecology and Conservation Science).

Human Physiology labs, including blood working, analytical labs and showers.

Specialist Bioscience 50-seat research lab.

CAMPUS TOUR NOTES

Specialist lab equipment, as well as standard lab equipment allowing students to analyse tissue samples at a microscopic level.

Biotechnology unit that accommodates 20 research staff undertaking cutting edge research in Regenerative Medicine. Exploring new and exciting avenues in the area of body part building.

“Mix” a multi-purpose space run by the SU in partnership with Access Community, serving food and drink to students on campus.

Nutrition and Human Health, Bioscience, Biomedical Science and Wildlife, Ecology and Conservation Science applicants.

Ground floor

Floor 4

Mix — talk about how you use Mix.

Specialist Bioscience teaching and research with 50 seat Bioscience Lab.

Mix is an exciting new project.

The Students’ Union (SU) will be working in collaboration with local charity Access Community Trust (ACT) to provide a student space that serves a variety of meals and drinks at student friendly prices.

Look out for SU events that will be regularly hosted here; they have so many action packed events lined up for the year ahead and we can’t wait to see you there!

Floor 1 Teaching Area for our new Dental Hygiene and Dental Therapy Course.

Floor 2 Operating Dental Clinic in Partnership with CIC

Floor 3

Standard lab equipment plus a range of specialist equipment for analysis of human tissue samples and microscopic observation.

CAMPUS TOUR NOTES

James Hehir Building

Biotechnology Unit — accommodating 20 research staff undertaking cutting edge research in regenerative medicine i.e. cell culture facilities and providing much sought-after skills in the new and exciting area of body part building.

Recent student projects have included analysis of human breast milk for nutrient content, the effect of dietary supplements on the antioxidant capacity of human blood and the function of probiotics.

Cell Culture Facility and new Life Science Laboratory.

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DigiTech Centre You will not be expected to give a tour of the Digitech Centre during a standard campus tour but you may have the opportunity during an open day, or during one of Digitech’s open events/applicant days. This information will still be helpful if students ask about the Digitech Centre.

A collaboration between the University of Suffolk and BT based at the heart of Adastral Park, one of Europe’s largest science and technology business parks.

Adastral Park is home to BT’s applied Innovation Labs, and an exciting cluster of over 100 other high-tech digital and technology companies based at Martlesham Heath.

CAMPUS TOUR NOTES

Offers students the opportunity to study industry connected educational courses, in world-class specialist laboratories.

A space where students can directly interact with businesses and organisations alongside their studies.

State-of-the-art labs and equipment readily available for students to use.

Digitech Centre uses a separate network to the University of Suffolk to streamline the processes of its highly powered machines.

Cybersecurity Lab, and Digital Forensics Laboratory to simulate real-time Cybersecurity attack, and defense.

AI and Data Science modules use an AI Computer Server.

Large common area with kitchen for students to use while on site.

A lot of students will work with businesses at Adastral Park for their final year project.

Athena Hall Location:

Managed by Collegiate who work

2-minute walk from the Waterfront

closely with the University to ensure

Building, next to the James Hehir

residents have a good experience.

Building.

They also supply cleaning services,

About Athena Hall: Can house 590 students in 105 cluster flats and 49 studio

and sell living utensils if students wanted to get their essentials from

ACCOMMODATION

ACCOMMODATION

one place.

apartments.

Features: Shared (cluster) flats for 4-7 students; each flat contains a kitchen/living area.

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Bedrooms are furnished with a 4ft bed with mattress (bedding not supplied), wardrobe, cupboard, bookshelf, desk and chair.

Every bedroom has an en-suite bathroom with toilet, shower and hand basin with mirror.

Kitchen/Living area comes with comfy chairs and stools. Provided: oven, 4 ring hob, microwave, large fridge/freezer, ample kitchen cupboard/storage. Not provided: kettle, toaster, iron, ironing board, cutlery, crockery. Vacuum cleaners are available from Athena Hall reception.

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Studio rooms for over 21’s or in their 2nd year or above. Couples are able to share a studio. Studios have an en-suite and kitchenette with 2 ring hob and combination microwave, but no shared communal area. Furnishing as above, apart from the bed is a standard double.

accommodation via the request form

Rooms come in: Bronze Silver Gold Studio

Security:

Large common room for all and self-service laundry room on site.

ACCOMMODATION

Bicycle storage.

in the Manage My Application section of the Applicant Area on our website.

Applicants with the University of Suffolk as their insurance choice are strongly advised not book accommodation unless they decide to study with us.

Fresh Student Living runs the management office onsite during office hours Monday to Friday.

Security is available at all other times. A 24-hour phone number is in operation for student needs and student wardens are also available.

Lift in each block.

Athena Hall has a secure entry

Postal service.

system; every student will be issued

24hr staff.

with a fob to give them access to the

Contents insurance included in booking — details of cover on website.

areas. CCTV is also in operation at

building, their block and communal strategic points.

42 or 51 week tenancy offered.

Car Parking:

Wi-Fi.

There are no designated car parking

£100 deposit when booking which then becomes part of the damage deposit once you move in. A further £150 must be paid before moving in (so a £250 deposit altogether).

facilities for students at Athena

When to apply for accommodation

00.00–08.00am and any cars

Once applicants have received

Students can however use the

an offer (either unconditional or

University of Suffolk Long Street

conditional), they will be able

Carpark, or The Wharf Car Park for

to request information about

£2 per day, and can leave their cars

Hall. There is a car park underneath Athena Hall but this is a public Pay and Display car park managed by Ipswich Borough Council; it does not permit overnight parking between present during that time will be fined.

2nd/3rd year accommodation

displayed at all times when parked in

Current students can remain in

this car park, and they can be printed from Brightspace Student Hub using your University of Suffolk student credentials.

Athena Hall, subject to landlord’s approval, or look at off-campus accommodation. The University of Suffolk Student Centre can also

Guests:

advise about a variety of off-campus

Students are welcome to have guests

accommodation within the University

stay with them in halls for up to 3 nights in any 7-day period. Students will be responsible for their guest’s behaviour.

Pets: No pets are allowed in Athena Hall.

of Suffolk Accreditation Scheme. All properties within this scheme have

ACCOMMODATION

overnight. Parking permits must be

been inspected by Ipswich Borough Council to ensure they meet our standards of safety and quality and are within easy walking distance of the Ipswich Campus.

Electrical Items: Students wishing to bring additional electrical items such as a personal fridge to store in their room need to seek authorisation from Collegiate before doing so. This will usually only be permitted upon providing proof of medical conditions that require a separate fridge. Electrical items do not need to be PAT tested.

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Other Accommodation AXO:

Ormonde House:

A couple of minutes’ walk from the University.

16–bedroom Victorian house near Christchurch Park.

All rooms include ensuite bathrooms.

15 minutes’ walk to town, 25 minutes’ to the University.

Communal kitchen/living room for every 5 students.

Suited to those who prefer a quiet environment/mature or PG students.

Bronze/Silver rooms available.

Spring Court: 15 Minutes’ walk to University, 20 minutes to Ipswich Hospital.

Share bathroom/shower rooms.

4 kitchens, 4 dining areas, 3 lounges, conservatory, study area, 3 laundry rooms, garden.

Shared kitchen/living area for each flat.

Bronze/Silver/Gold/Platinum rooms available.

2–7 occupancy flats.

Off road parking available (charged).

ACCOMMODATION

12 bedrooms have ensuites, other 4 have toilet/basins but shared between 2.

FINAL WORD We hope that you have found this handbook to be informative, and helpful. Please refer to it as and when needed.

Feel free to contact the Student Ambassador inbox if you have any questions, and one of the team will get back to you as soon as they can.

Many thanks, The Student Recruitment Team

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uos.ac.uk