UNF Student Handbook

2026 Student Handbook

University of Niagara Falls Canada acknowledges that the land we gather on is located on the traditional territory of the Haudenosaunee, Hatiwendaronk and Anishinaabe peoples. We also acknowledge the many other First Nations, Métis, and Inuit peoples who call this region home.

We commit to building relationships based on respect, reciprocity, and reconciliation as we work, learn, and gather on this land. Furthermore, we acknowledge that the Niagara region is situated on treaty land, and we stand with all Indigenous peoples, past and present, in promoting the wise stewardship of the lands on which we live.

Welcome to our community at the University of Niagara Falls Canada!

You’re joining a place built on innovation, collaboration, and the belief education can change lives. Whether you’re arriving from across town or across the world, you belong here. We’re excited to support you as you begin this new chapter.

As you explore your academic path, I encourage you to take full advantage of the opportunities around you. Ask questions, seek guidance, engage with classmates, and challenge yourself in ways that feel meaningful. Our faculty and staff are here to help you thrive, in your studies but also in your growth as a leader and community member.

This handbook is designed to make your transition smoother and to introduce the resources available to you. I hope you refer to it often.

Thank you for choosing to be part of our university. I look forward to seeing the impact you’ll make.

And remember, Innovation Flows Here.

Warm regards,

David Gray President and Vice-Chancellor University of Niagara Falls Canada

About UNF

Our vision is innovative education and research for a digital world.

Since opening our doors in 2024, we have assembled a team of faculty and staff who are committed to preparing students to lead in a digital world. No matter your program of choice, our interdisciplinary approach to education helps you build the skills, confidence, and mindset needed to succeed in highdemand careers.

During your time at UNF, you will study in small, connected classes led by highly experienced faculty who bring real-world knowledge directly into every lesson. You will also have access to digital tools and hands-on, work-integrated learning opportunities, giving you practical experience that strengthens your academic journey and readies you a variety of opportunities in your field.

We encourage you to push boundaries and discover what you’re capable of. Whether you’re collaborating in class, exploring the area, or building connections across campus, you’ll be surrounded by fellow students and professionals who share your drive to grow, lead, and make an impact.

Meet Spark

Every university has a heartbeat. At University of Niagara Falls Canada, that heartbeat is Spark!

You’ll spot him cheering at events, popping up in photos around campus, high-fiving students between class, and spreading good vibes wherever he goes.

Fun fact

Spark was once just like you! He joined UNF as a new student in our 2025 Summer Term. Bursting onto campus with a buzz of excitement, he has ignited school spirit in his classmates every day since.

5 tips from Spark for new students

Starting university can feel like stepping into a whole new world, but Spark’s got your back! Here are five tips from UNF’s favourite mascot to help you get settled into life on campus.

Get connected early

Join student clubs, attend welcome events during New Student Orientation and the first few weeks of classes, and introduce yourself to classmates. The friends you make now could be your study partners, or lifelong travel buddies, later!

Explore campus resources

From tutoring to mental health supports, there’s a service for almost everything. Visit the Student Success Office early so you know where to turn when you need help!

Stay curious

Ask questions in class, attend guest lectures, and explore the great things happening in our community! Curiosity is what makes university exciting.

Balance is key

Yes, academics matter. But it’s important to remember that sleep, exercise, and making time for fun matter too. Spark swears by the Three C’s: class, coffee, and connection!

Make the most of your time here

It’s easy to #BeTheSpark at UNF: volunteer and get involved! Take advantage of every opportunity that comes your way. Remember, every experience builds your story.

Share your Spark sightings

Take a selfie with Spark at New Student Orientation and post it on social media using #SparkUNF.

Visit unfc.ca/mascot to learn more about Spark and to see a gallery of his sightings.

Welcome to Niagara Falls

Canada is known for its four distinct seasons. In Niagara Falls, each season brings its own beauty, experiences, and weather patterns. As a student at the University of Niagara Falls Canada, it’s important to know what to expect so you can dress appropriately and plan ahead.

Spring

(Late March to late June)

Spring in Niagara Falls is a time of renewal. As snow melts, flowers begin to bloom, and temperatures gradually rise. The weather can also be unpredictable. Some days are sunny and warm, while others are cool and rainy. Occasional snowfalls can occur in April, so it’s best to be prepared for various conditions.

Average temperatures: 5 C to 18 C

What to wear: A light jacket, umbrella, and layers are key for adjusting to changing weather. A winter coat may also be needed at times.

Summer (Late June to late September)

Summer is warm and often humid, making it perfect for exploring the Falls, nearby parks, and local festivals. This is a popular tourist season, so the city is lively and buzzing.

Average temperatures: 20 C to 30 C

What to wear: Shorts, t-shirts, light dresses, sunscreen, hats, and sunglasses. Be prepared for occasional heatwaves.

Fall

(Late September to late December)

Fall in Niagara Falls is cool and crisp with stunning foliage. It’s a transitional season where temperatures begin to drop, especially in late October and November.

Average temperatures: 0 C to 20 C in early fall, dipping to 0 C to 10 C by late fall.

What to wear: Sweaters, light jackets, scarves, and eventually a warmer coat by November.

Winter (Late December to late March)

Winter can be cold and snowy, with icy winds and short days. Niagara Falls often experiences lake-effect snow due to its location near the Great Lakes. Be cautious of icy sidewalks and roads. Average temperatures: -5 C to 2 C (can feel colder with windchill)

What to wear: A winter coat, hat, gloves, boots, and warm layers are essential.

Downtown Niagara Falls

Our campus is located on Queen Street in the heart of downtown Niagara Falls – an area that offers a mix of stunning natural beauty, iconic landmarks, and local charm.

Local highlights

• A short walk from campus, the Horseshoe Falls offer a perfect spot for you to study with a view or explore with friends.

• Clifton Hill, Niagara’s entertainment strip, is just minutes away and features countless attractions for you to enjoy, such as the Niagara SkyWheel, mini-golf, wax museums, and arcades.

• If you’re interested in the outdoors, Niagara Parks maintains over 56 kilometres of parkland and recreational trails that are ideal for hiking, jogging, or simply unwinding in nature.

• Niagara Falls is surrounded by Ontario’s wine country, allowing you to enjoy scenic bike tours, vineyard visits, and local farmers’ markets throughout the year.

The Student Benefit Program

The Student Benefit Program is an exclusive discount program designed to enhance your experience at UNF. With access to special discounts and deals at local businesses and services, it makes for a fantastic way to save money while enjoying everything UNF and the surrounding community have to offer!

Check out the UNF Student Benefit Map!

The Niagara Falls Innovation Hub

Located just one block north of the UNF campus, the Niagara Falls Innovation Hub (NFIH) provides access to facilitation services for capstone projects, challenge-based learning opportunities, internships, field placements, service learning, and applied research projects. NFIH will actively foster partnerships with workintegrated learning clients, which include NFIH partners, members, and community users.

As a UNF student, you can utilize NFIH’s podcast studio and content creation suite, Makerspace, and BASE Lab, in addition to participating in community events, networking sessions, summits, conferences, and pitch competitions.

More information on these opportunities and resources can be accessed here.

Transportation

Niagara Falls has many transportation options to help you travel throughout the area and to our campus.

Niagara Transit

Niagara Transit is a public transportation system that connects various cities and towns across the region through local and intermunicipal services, including:

• Bus routes

• Ride-sharing options

• Specialized options for residents with disabilities

When planning your trip, consider using the Transit App, Google Maps, or Niagara Transit Plus. More information on these resources can be found here

At this time, Niagara Transit does not offer discounted fares for post-secondary students.

WEGO

Operated by Niagara Parks, the WEGO bus system is another option offered within the city. A popular choice of tourists, WEGO is a convenient way for you to explore the area and travel between popular attractions, such as Niagara Falls, Clifton Hill, and local parks.

Additional services

If you are travelling to Niagara Falls from another city or region, Megabus, Flixbus, and GO Transit offer regular service to the area.

Ridesharing services, such as Uber and Lyft, operate within Niagara Falls - providing you with convenient options for getting around. You can also book traditional cab services by calling:

• Niagara Falls Taxi - (905) 357-4000

• Central Taxi - (905) 358-3232

Save with PRESTO

As a full-time post-secondary student, you can save 40% on GO Transit and UP Express when using PRESTO This automated fare collection system streamlines transactions and reduces wait times through contactless payments.

Registering your PRESTO card as a student helps you receive the fare discounts you’re entitled to and protects your card balance. If your card is not registered properly, you may be charged the full adult fare or face fines.

With the Niagara Falls GO Station just a five-minute walk from campus, you can access affordable transportation services to travel throughout Niagara and beyond. More information on this Post-Secondary Student Discount can be accessed here

Campus information

Main campus

Our campus is located at 4342 Queen St. in downtown Niagara Falls and offers a variety of facilities to support different aspects of your academic journey.

First floor

Lake Ontario Lounge

This space is perfect for studying, socializing, or enjoying a meal between classes. It features a kitchenette as well as snack and beverage vending machines. It also serves as one of the venues for on-campus gatherings and has a digital bulletin board for you to learn about upcoming events.

Student Success Hub

Through the Hub, you can access a variety of key resources and services. From information on academics, enrolment, and financial matters to leadership programs, volunteer opportunities, peer mentorship, and university policies, our staff are here to help you connect with the support you need during your time at UNF.

Second floor

Lake Erie Library

The Lake Erie Library offers access to more than 500,000 digital resources, computer workstations, and printing and scanning services. Study areas and collaborative spaces provide an environment to focus on assignments or work on group projects.

Lake Superior Study

This spacious area is located on the opposite end of the floor from the library and is ideal for relaxing, reviewing notes, working on assignments, and meeting with classmates.

Second floor

Classrooms

Rooms 215, 220, 225, and 230 are located on the second floor and can be found in the hallway just outside of the library. Rooms 235, 240, and 245 are located in the Lake Superior Study. Please note that furniture is not to be removed from the designated classroom. If additional furniture or changes are needed to any classroom, please contact operations@unfc.ca

Multi-Faith Room

Accessible through the Lake Superior Study, the Multi-Faith Room offers a quiet space for you to engage in prayer, quiet reflection, or meditation throughout the day.

Patio

Our patio can also be accessed through the Lake Superior Study or via the exterior stairs at the south end of the building. This comfortable outdoor spot is perfect for taking a break, getting some sunshine, and enjoying the fresh air.

Fourth floor

Administrative Suite

This area is home to key university teams, including the Office of the President, Human Resources, IT, Marketing and Communications, and Operations and Facilities. It also serves as a workspace for faculty and staff. You may visit these offices for academic and administrative support. It is recommended that you book an appointment in advance to ensure that faculty is on site.

Lake Huron Lounge

Located near the Administrative Suite, the Lake Huron Lounge is a space designed for studying, group work, and informal meetings. Comfortable seating and open areas make it an ideal spot to focus, relax, or connect with peers.

Classrooms

Rooms 427, 428, and 442 are located on the fourth floor. These modern learning spaces are used for a range of courses and provide a comfortable environment for lectures, group work, and presentations.

Biology lab

Our biology lab can be found in Room 435 and provides a space to engage in scientific exploration using a wide variety of tools, such as a thermal cycler, microscopes, histological slides, and anatomical models.

Chemistry lab

Room 436 is home to our chemistry lab. This space is equipped with essential tools and instruments, such as fume hoods, distillation equipment, spectrophotometers, melting point apparatuses, pH meters, and many other resources to perform experiments and develop practical chemistry skills.

VR lab

Our VR lab in Room 438 integrates immersive technology into learning, helping you explore complex concepts in 3D, participate in interactive simulations, and complete creative mixedreality projects. Meta Quest headsets and other advanced tools are available for academic use.

Student Commons

Located at 4323 Queen St., our Student Commons can be found just across the street from our main campus. This versatile facility offers space for studying, group work, and meetings. It also houses key student services, including Student Wellness, Career Services, and the Writing Centre, making it a convenient hub for you to receive support and resources.

The Student Commons is open Monday to Friday from 8:30 a.m. to 4:30 p.m., except for holidays and university closures. Hours are subject to change.

Additional resources

Water dispensers

Available throughout the campus, these dispensers provide easy access to fresh, filtered water. Don’t forget to bring your reusable water bottle so you can stay hydrated throughout the day.

Bicycle and scooter storage

Our campus offers one bicycle storage area. Six caged spots and seven uncaged spots are available for you to use under the following terms:

• Access to the bicycle cages is limited to occupants of 4342 Queen St.

• The storage area is an amenity and is available on a first-come, first-served basis

• Bicycles stored in the cages must be secured to the racks with an appropriate lock. The landlord and UNF are not responsible for any losses or theft

• Bicycle storage is available for day use only. All bicycles, including accessories such as bicycle locks, helmets, and clothing, must be removed by 11 p.m. daily

• If overnight storage is required, you should contact operations@unfc.ca

• Bicycles or accessories left unattended for more than two nights may be impounded

• Bicycles and/or scooters are not allowed within the building or in the elevators

Lost and found

Any items left within UNF spaces will be transferred to the library’s lost and found. Items left in the building’s common areas will be turned over to building security.

Day lockers

Lockers for day use are found in the lobby areas of the labs and classroom 442. These are intended to house your personal items only while on campus and not meant for overnight use. Be sure to bring a lock to keep your items safe and secure.

Campus etiquette

Waste sorting guidelines

Our campus follows a four-stream waste system to reduce landfill waste and support recycling and composting. Please sort your waste by following the guidelines below:

Garbage (black bin)

• Items that cannot be recycled or composted

• Examples: chip bags, candy wrappers, Styrofoam, broken pens, single-use coffee cups (unless otherwise noted)

Recycling (blue bin)

• Cans, glass bottles, and plastic containers

• No plastic bags or food waste

• Rinse containers before recycling to avoid contamination

Recycling (grey bin or paper slot)

• Clean and dry paper and cardboard only

• Examples: office paper, envelopes, notebooks without coils)

• No food-stained paper or tissues

Compost (green bin)

• All food scraps, coffee grounds, tea bags, and soiled paper napkins

• No plastic, metal, or glass

If you’re unsure where something goes, check the waste signage or choose garbage to avoid contaminating recyclables.

Smoking and vaping

Our university operates as a non-smoking campus. As per Niagara Region bylaws, smoking or vaping of any substance within the building is not permitted, including the patio, underground parking, and stairwells. Smoking or vaping may only take place outdoors in designated areas and cannot be within nine metres of any building entrance.

Alcohol and controlled substances

Possession and/or consumption of alcohol is not permitted on campus, with the exception of university approved and sponsored events at which alcohol is provided and served by licensed event staff. Students who are 19 years of age or older may consume alcohol at such events. The use, possession, or distribution of any type of illicit drugs, including synthetic drugs, is not condoned.

Parking

Students are not permitted to park on campus at any time. This includes all marked parking spaces, roadways, fire routes, loading zones, sidewalks, and grassed areas. Unauthorized vehicles may be ticketed, towed, or both at the owner’s expense.

Please plan ahead and use public transit, cycling, walking, or off-site parking options. Information on parking options offered by the City of Niagara Falls can be accessed online or by calling 905-356 7521 ext. 4700.

Students should not park on private property or in any unmarked lots, grass fields, or areas that are not clearly identified as public parking options.

Scent-free facility

Our buildings operate under a scent-free policy. Please refrain from wearing or using scented products, including, but not limited to perfume, cologne, body spray, lotions, or hair products, as they can cause discomfort or health issues for some members of our community.

Visiting minors

Children under 16 are not allowed in classrooms or instructional spaces unless enrolled in a university-approved program. All minors must be supervised by a responsible adult while on campus and are not permitted to be left alone in common areas.

Minors aged 16 to under 18 may visit campus for university-sponsored activities, such as open houses or summer programs, but must remain under adult supervision at all times.

Animals and pets

Our campus welcomes documented service animals that support students, staff, faculty, and visitors. For the comfort and safety of our community, other animals or pets are not permitted on campus.

Washrooms

When using the washrooms, please note that toilets are for bodily waste and toilet paper only. Do not flush wipes, paper towels, sanitary products, food, or garbage. Please use the appropriate waste receptacle provided within the washroom.

Improper disposal causes plumbing blockages, costly repairs, and washroom closures. If these areas need attention, please contact operations@unfc.ca

Campus washrooms are for toilet and handwashing use only. Bathing, showering, or washing personal items in sinks is not permitted.

For privacy and respect of others, phone and video calls are not permitted in any washroom. If you are required to take a call, please step outside before doing so.

Safety

Security

Building security is located on the first floor of campus across from the Student Success Hub. They are present from 7 a.m. to 6 p.m. Please note that these hours are subject to change based on class requirements.

Reporting emergencies

In the event of an emergency, it is important that you remain calm, stay in control of the situation, and call 911. Give your name, location, and telephone number, and describe the situation in as much detail as possible.

If reporting a fire or the presence of smoke, provide key details such as the building name, floor, and room number. You can also use the nearest pull station to activate the building’s fire alarm and alert everyone inside to evacuate the building. Please note that these stations are only to be used in legitimate emergencies. Misuse of these stations or any other safety devices can result in a fine.

If a medical emergency occurs, please contact a staff member trained in first aid and CPR or 911 if the situation is urgent. You should also notify security so they can guide emergency responders to the correct location.

Automated external defibrillators and first aid kits are available in the Student Success Hub, library, and fourth-floor administrative office area. If either of these resources are needed, visit any of these areas and a staff member can assist you.

The Fox Walk program is a safe-walk service designed to help you travel around campus with confidence, especially during late hours. As part of the program, trained volunteers are available to accompany you to your destination, helping enhance safety, reduce the risk of unsafe situations, and promote a culture of peer support and community care.

Coverage extends to all university-occupied buildings, parking lots, and nearby transit stops within a one-kilometre radius. Service is available Monday to Friday from 4 to 8 p.m. Please note that these hours are subject to change.

To request a walk, simply visit the Fox Walk booth in the Lake Ontario Lounge or call 289968-1975 during operating hours.

If you require assistance or need to report any safety-related facility concerns while on campus, please contact operations@unfc.ca.

Student support

Student Success Office

Your success, both inside and outside the classroom, is at the heart of everything we do. Whether you need help navigating your academics, finding a sense of belonging, caring for your well-being, or planning for your future career, the Student Success Office (SSO) is here to help every step of the way.

Areas of support

Accessibility and accommodations

The SSO provides support to ensure all students have equitable access to learning. This includes coordinating academic accomodations and resources for students with disabilities, temporary medical conditions, or other accessibility needs.

Career services

From your first semester to your first job, our Career Services team supports your professional journey. Access one-on-one advising, resume and cover letter workshops, mock interviews, and networking opportunities with employers through industry partnerships and events.

Housing and relocation

Our housing team helps students transition to independent living, resolve residence concerns, and create a positive living environment that supports academic and personal success.

International student advising

We understand the unique experience of studying in a new country. Our International Student Advisors can assist with adjusting to life in Canada, understanding study permits, finding housing, and connecting with community resources.

New Student Orientation

We’re here to help you start strong. Our orientation programming introduces you to the UNF community, campus resources, and services that help you feel prepared, connected, and ready to succeed from day one.

Student engagement

Get involved and make your mark on campus. We support student clubs, leadership programs, volunteer opportunities, and events designed to connect you with your peers and enrich your university experience.

Wellness and support

Your well-being matters. We offer wellness programming, access to counselling and mental health services, health insurance guidance, and workshops to help you maintain balance and resilience.

Additional highlights

Emergency Grocery Assistance Program

If you are experiencing food insecurity, the SSO offers short-term emergency grocery support. This confidential program is designed to help students meet their immediate needs and connect with longer-term financial and wellness supports.

Family care

Many students balance their studies with family responsibilities. The SSO offers support and resources to help students with dependents manage their academic and personal commitments. This includes guidance on school and daycare enrolment information, accessing local childcare resources, and participating in family-friendly events and programs offered throughout the year.

Leadership development

The SSO supports students in developing leadership skills through programs such as the Duke of Edinburgh Award and the Co-Curricular Record (CCR). These initiatives recognize and celebrate your involvement, leadership, and personal growth both inside and outside the classroom.

Student rights and responsibilities

As part of UNF’s commitment to maintaining a safe, inclusive, and respectful campus environment, the SSO helps promote awareness of student rights, responsibilities, and university policies.

Career services

We offer a wide range of services to help you prepare for your future and equip you with the knowledge and skills required to locate meaningful employment and networking opportunities.

Career advising appointments

By booking an appointment with a career advisor, you can receive personalized recommendations and support on resumes and cover letters, job search strategies, interview preparation, LinkedIn profiles, and more. Career advisors can also help you set meaningful goals for employment during your studies and following graduation.

Career Readiness Workshop Series

This self-directed online program is designed for job preparation and professional development and can be accessed through Cascade. You can also connect with peers through open discussion forums and access a range of online career resources and information.

Events and activities

From webinars and workshops to special events and peer-to-peer groups, our Career Services team offers many programs that you can participate in throughout the term to gain the confidence you need to navigate your career journey. Check out upcoming events and activities on UNFConnect.

Housing services

Finding a safe and comfortable place to live is an important part of the university experience. Whether you live in residence or need assistance with off-campus living, we’re here to help you find your home away from home.

UNF Managed Residences

Living in residence is an exciting time where your transition to independence is supported, and lifelong friendships begin. UNF Managed Residences offer living arrangements at two conveniently located sites: Lundy’s Lane and River Road.

Our residences are intentionally designed to offer a more personalized, student-centred experience compared to larger, more traditional university housing systems.

Accommodations are available during any year of study and assigned on a first-come, first-served basis. In addition to comfortable living spaces, you can benefit from a strong community atmosphere built through social programming, academic support, and opportunities for involvement.

Lundy’s Lane

Located on the historic Lundy’s Lane, this residence features double and limited singleoccupancy suites. This is an ideal option if you prefer to live independently or are open to sharing a room.

River Road

A short walk from campus, this location offers a range of options, including standard and premium double suites, single rooms, and flexible doubleoccupancy for couples and siblings, allowing you to stay close to your loved ones while studying.

Accommodations include:

• Queen or twin beds

• Nightstands

• Study desks and chairs

• Wardrobes for each occupant

• Kitchenettes for light cooking (includes: fridge, microwave, induction stove)

• Private/shared three-piece bathrooms

Additional amenities include:

• On-site pay-to-use laundry

• Wi-Fi and utilities

• Study lounges and recreation areas

• Parking and security

• Exclusive activities and events

• 24/7 student support

Residence life and support

When you live in residence, we want you to feel like you are right at home. Our Residence Life team is dedicated to creating a safe, welcoming, and inclusive environment that supports both academic success and personal growth.

Housing Assistants and Residence Life Coordinators are on site to offer support, answer questions, and help you adjust to your new environment.

We also host community building events, such as movie nights, cooking sessions, and wellness workshops, to help you unwind, meet new people, and develop life skills.

If you’re interested in becoming a leader at UNF, you can become a member of our Residence Council. This is a great opportunity to contribute ideas, plan activities, and help shape the residence experience for your peers.

Off-campus housing services

From searching for your first rental and reviewing a lease to relocating from another city or country, our Community Housing and Relocation Coordinator can offer support every step of the way.

Services cover a wide range of topics, including guidance on finding safe and affordable housing, understanding your rights and responsibilities as a tenant, avoiding rental scams, relocation assistance, and communicating with landlords. One-on-one consultations are also available to keep you informed throughout your housing journey.

Housing partnerships

To make your transition to living in Niagara Falls easier, we have developed partnerships with the following platforms:

Places4Students

This platform helps you find off-campus housing across the Niagara region, including apartments, shared accommodations, and private rooms. If you’re coming on your own, the platform can help you connect with roommates. Learn more here

4Stay

This trusted platform that can connect you with verified off-campus accommodations, including homestays, private rooms, and shared apartments. Explore your options here

Niagara Homestay and International Student Services

This platform offers a variety of accommodations through local homestay hosts, allowing you to focus on your studies and learn about Canadian culture. Discover more here.

Contact housing@unfc.ca to learn more about UNF Managed Residences and off-campus housing services.

Alternative housing platforms

If you’re exploring off-campus living options, a variety of trusted online platforms can help you find rentals that suit your needs, budget, and lifestyle. These sites offer listings for accommodations across the Niagara region.

• Facebook Marketplace

• Kijiji.ca

• Realtor.ca

• Rentals.ca

• Apartments.com

• Zillow.com

• RentBoard.ca

Please note that the university is not affiliated with these platforms and cannot verify the accuracy of external listings.

10 essential tips for tenants in Ontario

Only provide deposits that landlords are allowed to request

Your landlord must keep your unit in a good state of repair. It does not matter if you made a different agreement about repairs and maintenance when you signed your lease, or if you knew about a condition in your unit before you moved in. The law states that repairs and maintenance are always the landlord’s responsibility. 1 4 2 3

When entering a lease agreement, your landlord cannot ask you to pay a damage deposit. Aside from the first month’s rent, the only other monetary deposit a landlord can request is the last month’s rent and a key deposit.

Request accommodations for your needs

If you have a disability, your landlord must make accommodations to ensure that you have equal access to and enjoyment of your rental unit up to the point of undue hardship.

Do

not

accept a rent increase that is above the maximum amount allowed

For most units, Ontario’s rent increase guideline sets the maximum amount that rent can be increased each year. If your landlord attempts to increase your rent, be sure that it abides by these guidelines.

Hold your landlord accountable for repairs and maintenance

Connect with your neighbours to resolve issues with your landlord

If you’re having issues with your landlord, talk to your neighbours. They may be facing similar issues. Together you can make plans about how to approach the landlord.

Document interactions with your landlord

When possible, communicate with your landlord in writing and save all documents relating to your tenancy, such as your lease, rent receipts, and any communication about repairs.

Do not withhold your rent

Organizations such as the Canadian Centre for Housing Rights (CCHR), Landlord and Tenant Board (LTB), and Rental Housing Enforcement Unit (RHEU) may be able to help you if you are facing an eviction or a human rights issue in your housing. 5 7 10 6 9 8

In Ontario, withholding your rent can result in you being evicted from your residence. Be sure to pay your rent on time to avoid any issues.

Do not move out immediately just because you received an eviction notice

There is a process through the Landlord and Tenant Board (LTB) that must be followed before an eviction can legally take place. In most instances, your landlord will have to get an order from the LTB to evict you.

Do not move out immediately if your unit is sold

If the unit you are renting is sold to a new owner, it does not necessarily mean you have to move out. The new owner must continue to follow the lease. There are special rules the new owner will have to follow if they are planning to move into the unit.

Seek help when facing challenges in your housing

Immigration support

Our International Student Advising (ISA) team is here to support you throughout your academic journey and provide guidance on Canadian immigration regulations.

The ISA team offers one-on-one advising appointments both in person and online. You can also visit the Student Success Hub for in-person drop-in sessions or access virtual group sessions through UNFConnect. Regular workshops and information sessions on essential immigration topics are held throughout the year as well.

International Student Advisors

Our advisors include Regulated Canadian Immigration Consultants (RCICs) and Regulated International Student Immigration Advisors (RISIAs), licensed by the College of Immigration and Citizenship Consultants (CICC). An advisor can offer general guidance regarding the requirements set by Immigration, Refugees and Citizenship Canada (IRCC) and assist with navigating available resources to help you maintain your immigration status while studying at UNF.

International Student Advisors can help you with:

Extending a study permit

Applying for a co-op work permit

Understanding PGWP eligibility

TRV or eTA guidance

Updating and correcting IRCC records

Work eligibility under a study permit

Compliance tips and cultural adjustment

International Student Advisors do not assist with:

Initial study permit applications

Submitting any type of immigration application

Restoring immigration status or appealing decisions

Academic advising or transfer credits

Financial aid or scholarship inquiries

Legal representation

Study permits

As a student, it is your responsibility to ensure your study permit is valid and matches your current academic status. Below are common scenarios requiring action.

Changing institutions (DLIs)

If you are transferring from one post-secondary DLI to UNF, you must apply to extend your study permit and have this approved before starting the new program with UNF.

Transition from high school to post-secondary

If you are moving from a high school to university, you must apply to extend your study permit and receive approval before starting your program at UNF.

Work eligibility for international students

As an international student, you may be eligible to work in Canada while studying. This will depend on your permit conditions and program requirements. Below is a breakdown of common work types and conditions.

Type of work

On-campus or off-campus work

Co-op work permit

Post-graduation work permit (PGWP)

Eligibility and conditions

You may work up to 24 hours per week during regular academic sessions and full-time during official scheduled breaks. You must have a valid study permit with work authorization and be enrolled full-time.

This is required if your program includes a mandatory work component, such as an internship or practicum. You must apply and receive the permit before starting the work term.

As a Designated Learning Institute (DLI), we offer Post-Graduation Work Permit (PGWP) eligible programs. This open work permit allows you to work for any employer in Canada. Completion of your program is required before you can apply.

Important: Refer to the official IRCC website for the most up-to-date information. For more information, visit the International Student Advising page or contact isa@unfc.ca

Student wellness

We understand the importance of your health and well-being and are committed to delivering comprehensive health and wellness services to support you during your studies.

Student wellness appointments and programming

Our Student Wellness team is available during weekly in-person and online drop-in hours as well as through private appointments. They also offer a wide range of health and wellness programs, information, and resources. More information on these tools and an up-to-date schedule of drop-in hours can be accessed through UNFConnect.

If you would like to book a private appointment, please contact studentwellness@unfc.ca

GuardMe International Student Health Insurance

As an on-campus international student, you are automatically registered for international student health insurance coverage through GuardMe. This insurance is included in your student fees. Coverage will start on the first day of the first month of your studies. If New Student Orientation (NSO) occurs before this date, coverage will begin at the start of NSO.

To review your health insurance policy documents or learn more about available programs and insurance plans, please visit guard.me/unf or contact GuardMe at 1-888-756-8428 or customercare@guard.me

To opt out of the plan, you must provide proof of coverage through a valid government health insurance plan in Canada, and complete the International Student Health Insurance Opt-Out Request form during an active opt-out period.

GuardMe Student Support Program

Through this program, you can receive 24/7 support from certified counsellors regarding mental health struggles, homesickness, family matters, relationships, academic issues, and much more. You can also tap into a peer support community, helpful articles, podcasts, virtual fitness resources, and self-help tools.

To access the program, download the TELUS Student Support App from either the Apple App Store or Google Play, call 1-844-451-9700 if you’re in North America, or call 001-416-380-6578 if you’re outside North America.

Family resources

We recognize that your success as a student is often connected to the well-being of your family. This section highlights services and supports that are available to help you and your loved ones thrive during your time here.

Additional resources

Child care

The Niagara Region Child Care Registry is an online system that allows you to search and apply for all licensed child care programs in the area.

How to apply

• Submit one application online for any licensed child care options and beforeand-after school programs that meet your family’s needs.

• Rank up to five centres.

• Follow up with the providers you have applied to, as some may only contact parents when a space becomes available.

For assistance, call 905-984-6900 or 1-888-722-1540. You can also email support@OneHSN.com

• For detailed listing of all licensed child care options in Niagara, visit Parent Direct Niagara.

• For resources and support for early childhood development, visit the Early Childhood Community Development Centre.

Tips for parents

• Some child care facilities have waiting lists, so it’s advisable to start the application process well in advance.

• Tour potential child care centres to ensure they meet your needs.

• Review policies to understand the centre’s policies on fees, hours of operation, and curriculum.

• Stay informed by regularly checking the status of your application and follow up with providers as needed.

School enrolment

Children under 18 must attend school. If you are an international student with children, there are a variety of publicly funded elementary and secondary school systems in the Niagara region. Options range from kindergarten through grade 12 and are available in English, French, and French Immersion. Local school systems include the District School Board of Niagara (DSBN), Niagara Catholic District School Board (NCDSB), Conseil scolaire Viamonde, and Conseil scolaire catholique MonAvenir

Tuition fees

In Ontario, public school tuition policies vary based on the parent’s immigration status and their institution. Since UNF is a private post-secondary institution, your children may be classified as international students for their schooling and may be subject to international tuition fees as determined by the local school boards. A tuition fee exemption may be granted if one parent of the child holds a valid work permit (open or closed). Please note, a co-op work permit is not eligible for international tuition fee exemption. The school board makes this determination and can be contacted for more details.

Enrolment process

Choose a school board or school

Contact the international or admissions office

Provide the required documents

Complete the registration forms

Pay tuition (if applicable)

Attend orientation (if offered)

Registration details for local school systems can be accessed below

• DSBN

• NCDSB

• Conseil scolaire Viamonde

• Conseil scolaire catholique MonAvenir 1 4 2 5 3 6

Depending on which school board you apply to, the following documents and information may be required

• Proof of your child’s age (birth certificate or passport)

• Proof of address in Niagara (utility bill or rental agreement)

• Immunization records

• Family contact information

• Emergency contact information

• Your child’s baptismal certificate (or one parent’s)

• Proof of custody (if applicable)

• Your child’s most recent report card (if applicable)

Beyond public schools, there are other options available for your children, including private and independent schools, and Montessori programs. These resources can help you find available schools and programs in your area

• Find your school | ontario.ca

• Private schools | ontario.ca

• Schools | Parent Direct Niagara

Helpful tips

• Start the registration process early and allow time for processing documents, especially if additional approvals are needed for international students.

• Ensure your child’s immunization records are up to date. Contact Niagara Region Public Health to verify.

• Schools typically provide a list of required items and supplies. Common items include a backpack, indoor shoes, spare clothing, water bottle, and nut-free snacks.

• If your child lives more than 800 metres from their home school, they may be eligible for bus transportation. If your child is eligible for bus service, information will be provided by the school.

• Some schools offer before and after school child care programs. Check with your school for availability.

• Some schools offer English as a Second Language (ESL) programs to help children adjust.

Recreation programs and community services

There are a variety of recreational programs, community services, and facilities available in Niagara Falls and the surrounding area for you and your family to use. This includes:

• MacBain Community Centre

• Outdoor pools and splash pads

• BGC Niagara – Kids Zone

• BGC Niagara – Day Camp

• BGC Niagara – Aquatics

• YMCA Youth Action

• YMCA Kid Fit programs

• Niagara Falls Public Library

Additional family support resources include

International Student Connect (ISC): Provides information and orientation to help you and your family settle in Ontario. Topics include health care, housing, legal rights, and community integration. It’s a helpful starting point for navigating life in Canada as a student or family member.

Niagara Parents: Offers services to help you raise a happy and healthy family. Connect with a public health nurse regarding parenting questions.

EarlyON Child and Family Centres: Offers programs for children and families, including interactive playgroups and educational workshops.

Family Mental Health Support Network of Niagara: Offers free workshops and resources to help families understand mental health challenges, treatments, and available services in the region.

Canadian Mental Health Association (CMHA) Niagara: Provides case management, urgent supports, walk-in counselling, and residential services for individuals aged 16 and older.

Student accessibility and accommodations

We are committed to providing equitable access to education for all students. We strive to build a barrier-free environment and are here to help create a plan to meet your unique needs.

What is accessibility?

Accessibility is the practice of making education and spaces as barrier-free as possible for everyone. Under Ontario law, all students are entitled to full participation in their education.

Academic accommodations

We are committed to ensuring that all students can succeed academically. If you have a disability or condition that may impact your academic experience and requires accommodations, we encourage you to reach out to the Associate Director, Student Experience as soon as possible to explore your options.

How to arrange accommodations

Connect with the Student Success Office

To request any time of accommodations, email studentsuccess@unfc.ca to begin the process. This will put you in touch with the Associate Director, Student Experience, who will send you a form that will need to be completed by a Registered Medical Professional.

Provide documentation

You will need to provide documentation of your disability or condition to UNF. Complete the form provided with a qualified professional. This form outlines the impact of your disability on your academic functioning. Submit this documentation to the Associate Director, Student Experience.

Meet with the Associate Director, Student Experience

Once you have completed and provided the documentation, you will meet to discuss your accommodation needs and develop an accommodation plan that addresses your specific needs and academic requirements. More information on accessibility and academic accommodations can be found here.

Office of the Registrar

The Office of the Registrar develops and implements solutions to complement our institution’s digital mindset, improve processes, and uphold the integrity of all academic student records, while delivering a world-class student experience.

Our services support:

• Degree progress and program management

• Enrolment, registration, and course scheduling

• Student records (transcripts, grades, and academic history)

• Admissions, scholarships, and awards

• Institutional policies, official documentation, and academic verification

Services offered

In-person and email support

The Office of the Registrar offers drop-in service during regular hours via the Student Success Hub, located on the first floor of campus. Office hours are Monday to Friday, 8:30 a.m. to 4:30 p.m.

For specific inquiries, you can contact different departments via dedicated email addresses:

• General and registration inquiries: registrar@unfc.ca

• Student finances, awards, and scholarships: studentaccounts@unfc.ca

• Admissions: admissions@unfc.ca

• Student affairs and appeals: studentaffairs@unfc.ca

• Academic records: records@unfc.ca

Enrolment and registration

You will register for classes through the myUNF portal. Steps include checking important dates and deadlines, reviewing course schedules, registering, and confirming enrolment.

If you wish to change sections after registering, you may drop your current section and register in a different one if it does not conflict with your timetable.

Registration in courses for which you have not met the prerequisites is not permitted. If you think you may qualify for an exception, contact the Office of the Registrar for guidance.

Academic records: Transcripts and verification

You may request an official transcript from the Office of the Registrar by completing the Student Inquiry Form. Typical processing time is three to five business days. Transcripts can be picked up in person or delivered by email for urgent requests. Official transcripts will not be issued if there is an outstanding tuition balance or a hold on the student account.

Unofficial transcripts, which are free, can be downloaded via the myUNF portal under the “Self-Service → Academics” tab.

The office also provides education verification services for employers, institutions, licensing bodies, and other parties who need to confirm credentials. These services typically take up to 10 business days.

Information Technology

From accessing software and printing support to receiving technical assistance, our Information Technology department is here to ensure you have the tools and resources you need to succeed during your time at UNF.

Microsoft 365

As a UNF student, you have full access to Microsoft 365, which includes Word, Excel, PowerPoint, OneNote, and more. Both web-based and desktop versions of these applications are available. Your account also provides cloud storage and an email address to access all apps and resources. These tools support your coursework and make collaboration with classmates and instructors easy.

You will receive your Microsoft credentials early in your first term and your account will remain active for the duration of your studies at UNF.

Printing

Whether you want to print schoolwork, study notes, or important documents, printing is quick and convenient. We’ve made the process straightforward with clear instructions and printers located in the Library. Credits are required to print and can be topped up in the Library as needed.

IT Helpdesk

If you ever run into technical issues or have questions, help is just an email away. Contact the UNF IT Helpdesk at support@myunfc.ca, and the team will look into the matter for you.

Lake Erie Library

The UNF Library is a cutting-edge, fully digital library, providing online access to a collection of over 500,000 resources. Located on the second floor of the UNF campus, you will find collaborative study spaces, computer workstations, printer access, and personalized assistance for a variety of academic needs.

Equipment loans

The library lends out a variety of equipment to support you in your learning. Bring your student ID to the Library Services desk to borrow a laptop, charger, calculator, headphones, whiteboard markers, and more! See the full collection on the Equipment Loans section of the library website.

Accessing the library collection

There are more than 100 academic databases and open-access repositories in the library collection that can be accessed from one convenient search. The full collection can be accessed using the search bar on the Library website. Log in with your UNF email and password to access eBooks, academic articles, videos, and more! For help navigating the collection, please refer to our guides or book a research consultation

Guides

The library and writing centre create guides on a number of topics, such as APA citation, research skills, finding case studies, writing annotated bibliographies, and much more. Find the full collection on the Research Guides section of the Library website.

Research consultations

You can book an appointment for oneon-one, in-depth research help with a Research and Instruction Services (RIS) Librarian. A RIS Librarian can help you with:

• refining research topics and developing effective research questions.

• accessing, navigating, and using specific research databases.

• identifying keywords to build effective searches.

• applying search strategies, techniques, and tips.

• critically evaluating sources to decide if they are reliable, trustworthy, and relevant.

Research consultations are offered inperson or online. For more information on what a Librarian can help with and to book an appointment, see the Research and Instruction Services (RIS) section of the library website.

Writing consultations

You can book an appointment for one-on-one, in-depth writing assistance with a Writing Advisor. A Writing Advisor can help you with:

• Understanding academic tasks, assignment descriptions, and instructor expectations.

• Developing an understanding of audience, purpose, and writing style to inform specific writing tasks.

• Critically thinking about and revising arguments, analyses, document structure, and organization.

• Developing effective revision, editing, and proofreading strategies and practices.

• Integrating and properly referencing outside sources.

• Responsibly utilizing AI generators and services to maintain academic integrity standards.

• Learning how to properly use APA formatting styles in academic documents.

• Effectively incorporating and learning from instructor feedback.

• Cultivating a positive relationship with academic writing and developing confidence in written tasks.

Writing consultations are offered in-person, online, and by email. For more information on what a Writing Advisor can help with and to book an appointment, see the Writing Centre section of the library website.

Workshops

The library and writing centre both hold interactive, comprehensive workshops on various writing, research, and academic skills, both in-person and online. To see the schedule or to register for a workshop, head to the Workshops and Events Calendar on the library website.

Get in touch

If you have any questions about the library, visit the Library Services Desk, use the online live chat feature, contact the team at library@unfc.ca, or refer to the library’s FAQs

Student Success Hub

Located on the first floor of campus, the Student Success Hub is the central location where you can access a wide range of services and resources in one convenient space. It brings together multiple departments to help students with academic, administrative, and personal needs.

The Hub is home to key offices, including the Office of the Registrar and the Student Success Office, providing a streamlined experience for students who need support or guidance. Staff are available to answer questions, provide information, and connect you with the resources you need.

Hours of operation

Monday to Friday 8:30 a.m. to 4:30 p.m. Closed on holidays

Hours are also posted and available for review at the Student Success Hub. Please note that these hours are subject to change.

Available services

Academic and enrolment support

The Office of the Registrar can assist with course registration, transcripts, and other academic records-related questions.

Student Success and support services

Students can access advising, career guidance, peer mentorship, and other resources offered by the Student Success Office.

Wellness

and engagement resources

Information about wellness supports, student activities, leadership programs, and volunteer opportunities.

Financial and emergency support

Access information on scholarships, bursaries, and short-term emergency support programs such as the Emergency Grocery Assistance Program.

General information and referrals

Staff are available to help you navigate the university, refer you to the appropriate office, and provide guidance on policies, procedures, and campus resources.

New to UNF

Getting started New Student Orientation

New Student Orientation (NSO) is your official introduction to university life. For graduate students, NSO takes place the week before classes begin and is mandatory for all new students.

During NSO, you will have the chance to learn about your new school, explore the surroundings, and start building connections with peers. The program is designed to help you feel confident, informed, and prepared so that you can make the most of your time at UNF.

In addition to important academic sessions, you will have the opportunity to attend social events and participate in a Welcome Fair. This fair will introduce you to various on-campus departments and offcampus organizations that can offer support throughout your academic journey.

Welcome Week

Welcome Week is a full week for new and returning undergraduate students to connect and prepare for the term ahead. Taking place the week prior to the start of classes, Welcome Week is mandatory for all new undergraduate students and optional for returning undergraduates.

Throughout the week, you can look forward to hands-on learning experiences, off-campus social activities, and opportunities to build meaningful relationships with faculty members before the academic term begins. The program is designed to highlight the academic, co-curricular, and campus opportunities available at UNF, while building confidence and preparedness for your undergraduate degree.

Undergraduate students will be invited to joint activities with graduate students to better build relationships across programs towards the end of the program, including a Welcome Fair and closing celebration ahead of classes starting.

Technology requirements and recommendations

The following recommendations are intended to ensure a seamless experience during your studies. These recommendations will be regularly updated to reflect current standards.

• Continued access to a computer with internet connection. High-speed broadband access (LAN, cable, or DSL) of 10mbps or higher is highly recommended for optimal learning experience.

• A processor and operating system capable of handling:

⚬ Microsoft Office 365 (Word, PowerPoint, Excel, and Teams)

⚬ Adobe Acrobat Reader version 23 with continuous updates enabled

⚬ The current version of Edge, Safari, Chrome, or Firefox

Individual courses and programs may have additional software requirements.

Minimum laptop configuration requirements Recommended laptop configuration requirements

Option one

• Current generation Intel Core i5 processor (with VT extensions) or current generation AMD Ryzen 5 processor

• 8 GB RAM

• 512 GB SSD

• Built-in web cam and microphone

Option two

• M1 MacBook Pro

• 8 GB RAM

• 512 GB SSD

Option one

• Current generation Intel Core i7 processor (with VT extensions) or current generation AMD Ryzen 7 or Ryzen 9 series processor

• 16 GB RAM (or more)

• 1 TB Solid State Drive (SSD)

• Built-in web cam and microphone

• Dedicated GPU (optional but recommended for gaming or graphicsintensive work)

Option two

• M1 MacBook Pro

• 16 GB RAM

• 1 TB SSD

myUNF

The myUNF portal is your gateway to essential university services and resources such as Student Self Service, Cascade, the Library, Student Housing, and much more. You can also register for courses, plan your schedule, access student records, manage financial details, and stay informed all in one convenient platform. You can access the portal once you receive your UNF credentials.

Review our how-to guide for helpful information details to learn more about the login process, key features, and how to navigate the dashboard.

Frequently asked questions

How can I access the portal?

Visit the myUNF portal and login with the credentials provided to you via email and access your account.

When should I expect to receive the credentials?

Credentials will be sent three to four weeks prior to course registration opening.

I have not received my credentials yet, why is that?

Please ensure that you have submitted an acceptable visa document, submitted official transcripts or educational credential assessment, paid your deposit, and signed your contract to be eligible to receive log-in credentials.

I am having problems accessing my account, what should I do?

Please email support@myunfc.ca and they will be able to assist you.

Cascade

Cascade, our learning management system, is your online resource for course-related matters. You can log in through the myUNF student portal or by visiting cascade.myunfc.ca with the same username and password that you use for your UNF email. All of your courses will have some presence on the platform, ranging from occasional instructor updates to fully online delivery, and many options in between.

Within Cascade, you will be able to access:

Announcements

Course materials

Assignments

Groups for class activities

Quizzes

Grades and feedback

Class progress

Surveys

Discussions

Self-assessments

If you require assistance with Cascade, you can contact cascade@myunfc.ca.

How to register for classes

Knowing when and how to register for classes is essential to enjoying a seamless university experience. To help you navigate the process, we have created a detailed step-by-step course enrolment guide as well as the checklist below for you to reference.

□ Confirm you have setup your account on the myUNF portal

□ Learn how to navigate the myUNF portal by reading this guide.

□ Ensure you have submitted all required official documents.

□ Submit your student ID photo through the myUNF portal.

□ Prepare for New Student Orientation by regularly checking your applicant email for newsletters from the Student Success Office.

□ Pay your first term tuition fees through the payment options provided here. Tuition is due on account by the first day of the term.

□ Access the term schedule and register for your courses.

□ Refer to our Registration Guide and video guide to enrol in your required courses.

□ Review our important dates

Social Insurance Number

A Social Insurance Number (SIN) is nine-digit number that is required to work in Canada and access government programs and benefits.

SIN Clinic

In partnership with Service Canada, we offer a convenient and secure on-campus and/or virtual clinic for you to apply for your number. To be eligible for this clinic, you must possess a valid study permit with conditions or remarks that state you may accept employment or work in Canada.

Originals of the following documents are required to apply for a SIN at the clinic:

• Valid passport

• Valid study permit (must include work conditions)

• UNF student ID card (recommended for verification purposes)

During the clinic, authorized Service Canada officers will:

• Review your original documents

• Process your application

• Issue your SIN

This service is free of charge and conducted securely by Service Canada personnel. Visit UNFConnect or contact the International Student Advising team at isa@unfc.ca for information on upcoming clinics.

Other ways to obtain a SIN

• Apply through the Service Canada website. Your SIN will be issued via mail, typically within 15 business days.

• If arriving at a major Canadian airport, you may be able to apply for a SIN immediately after landing, particularly during peak international arrival times.

• Find your nearest Service Canada Centre to apply in person. Bring your original passport and study permit. Appointments may be required.

Protecting your SIN

Your SIN is confidential and should only be shared when legally required, such as with your employer, a financial institution, or a government agency. Do not carry your SIN with you unnecessarily. Be cautious of phone calls, emails, or texts requesting your SIN, and always store any documents containing your SIN in a secure location. Additional information on protecting your SIN can be accessed here.

Academics

Academic Calendar

The Academic Calendar is your official source of information on academic regulations, policies, program requirements, course descriptions, and key dates. It is published twice each year and serves as the most up-to-date reference for students throughout their studies.

You are expected to review the Academic Calendar and ensure you understand and follow the requirements and policies that apply to your program. Familiarizing yourself with this information will help you plan your coursework, meet important deadlines, and remain in good academic standing.

A copy of the most recent version of the Academic Calendar can be accessed on our website here

Program structure and degree requirements

Our programs are designed to be accessible, digitally focused, and relevant. Whether you are learning on-campus, online, or in a hybrid format, our courses emphasize practical, in-demand digital skills. Additionally, work-integrated learning opportunities will allow you to gain relevant experience by applying what you learn in class to real-world scenarios.

In addition to core courses, your degree may require you to complete:

• Elective courses

• Internships

• Capstone projects

More information on your program’s structure and degree requirements can be accessed in the Academic Calendar.

• Honours Bachelor of Business Administration

• Honours Bachelor of Science in Biomedical Sciences

• Master of Arts in Applied Social Psychology

• Master of Arts in Digital Media and Global Communications

• Master of Computer Science in Applied Artificial Intelligence

• Master of Data Analytics

• Master of Health Care Management

• Master of Management

Academic departments and faculty

Our academic departments and programs work together to deliver highquality education. Each program at UNF is supported by an Associate Dean who provides academic leadership and ensures integrity, compliance, and excellence. The Associate Deans guide curriculum development, uphold academic standards, and foster student success.

Our faculty bring academic expertise and real-world professional experience into the classroom. They create dynamic, relevant learning opportunities that inspire engagement and help you succeed in your studies.

More information about our Associate Deans and faculty, including the courses they teach, areas of specialization and interest, publications, and achievements, can be accessed on the Meet Our Faculty page of our website.

Academic advising

Academic advising is important to supporting your success and ensuring timely progression through your program. Each program has a dedicated faculty member who serves as an Academic Advisor.

Process

Appointments with the Academic Advisor should be scheduled in advance, except in cases requiring urgent academic intervention. You will find the contact information for your academic advisor within the myUNF Student Experience Hub.

Scope of advising

The Academic Advisor can provide guidance on:

• Program requirements and progression

• Academic standing and performance concerns

• Course selection and sequencing

• Transfer credits and prior learning assessments

• Graduation planning and eligibility

Referral and collaboration

When needed, students may be referred to other departments. This may include, but is not limited to, Accessibility and Academic Accommodations, International Student Advising, and Enrolment Services. The Academic Advisor will collaborate with relevant departments to support holistic student development.

Centre for Teaching Excellence

The Centre for Teaching Excellence (CTE) is a team of experts in education and technology who work behind the scenes to support your learning experience. The team partners with your instructors to design engaging, interactive courses and regularly update course materials to keep things fresh, accessible, and relevant.

The team also supports students by offering clear guides and tutorials to help you navigate Cascade with ease, from accessing course materials to submitting assignments and checking your progress. CTE also provides timely technical support to resolve issues quickly and ensures that all digital content meets accessibility standards, so every student can engage fully with their courses.

Although you may not interact with members of the CTE team directly, their work helps ensure your courses are well-designed for both in-person and online learning.

Flipped classroom

Many of our courses use a flipped classroom approach to teaching and learning. This means you will be expected to complete online learning modules in Cascade before coming to class. Each week, your online learning modules will include:

• Written and video content that prepares you for in-class activities

• Engaging interactive practices activities

• Links to supporting materials and required readings

• Information about assignments and reminders about upcoming assignments

Your course homepage will include announcements and updates posted by your instructor. There will also be a discussion board where you can ask questions to clarify anything you are unsure about.

When you come to your in-person classes on campus, get ready for a hands-on experience. Instead of traditional lectures, you’ll take part in interactive activities, case studies, and practical exercises to help you apply what you have learned to real-world scenarios and deepen your understanding of online learning module content.

Work-integrated learning

Work-integrated learning is an essential part of your academic experience. It allows you to apply what you learn in the classroom to realworld challenges while gaining valuable professional skills and industry exposure. By working directly with community organizations, industry partners, and employers, you will build confidence, strengthen problemsolving skills, and prepare for your future career.

Experiential opportunities include:

• Capstone projects

• Internships

• Challenge-based learning

• Service Learning

You will also have access to employer-led projects through our partnership with Riipen. This work-based learning platform opens doors to more than 44,000 businesses and nonprofit organizations, giving you the opportunity to gain valuable experience and enhance employability outcomes.

To learn more, visit our Work-Integrated Learning section of our website.

Important policies and etiquette

Academic integrity

Academic integrity serves as the foundation of trust and honesty in your studies. It means taking responsibility for your own learning, giving credit when you use someone else’s ideas, and completing your work in a timely and honest way.

It’s not just about avoiding plagiarism or cheating, it’s also about building good habits that help you grow as a student, thinker, and professional. By practicing academic integrity, you’re showing respect for yourself, your peers, and the academic community you’re now a part of.

Academic misconduct happens when a student acts in a way that goes against the values of honesty and fairness in their academic and professional journey. It includes any action meant to gain an unfair academic advantage over others. The university takes these situations very seriously, and academic misconduct can lead to disciplinary consequences.

All decisions about academic misconduct are made fairly and with respect for your rights as a student. If you receive a penalty for alleged academic misconduct, you have the right to appeal and have your case reviewed. For more information, refer to the Student Academic Integrity and Honesty Policy

Attendance

Attendance expectations

Regular attendance and active participation are essential to academic success. The university promotes student responsibility. You are responsible for attending all scheduled on-campus classes, synchronous live class sessions, and for participating in asynchronous assigned activities and assessments. You are expected to attend all classes in which you have registered and to participate and contribute to group work and assignments.

Absences may be justified for reasons such as religious observances, documented illness or injury, emergencies, or other circumstances beyond your control. In such cases, you must notify your instructor and academic department in writing as early as possible and provide appropriate documentation when required. Additional information can be accessed by referencing the Student Attendance Policy, Student Attendance Procedure, and Academic Calendar.

Leave of absence –International Students

We understand that you may have to temporarily step away from your studies. If you plan to pause your studies for one full academic term, you must request an Authorized Leave of Absence (ALOA). Short-term absences of a few days or weeks do not require an ALOA. However, approval from your program’s associate dean is required.

All ALOA requests are subject to review and approval and may require supporting documentation. The maximum duration of an ALOA for international students is one academic term. If a request is denied, you may request reconsideration by providing new supporting documents and/or additional explanations.

Grading

Our grading policies outline how your academic performance is assessed, how grades are recorded, and what steps you can take if you believe a final grade requires review.

Your final grades follow the university’s official grading scale and are used to calculate your term and cumulative grade point average (GPA). Only courses completed at UNF count toward GPA calculations. Grades for transfer credits and Prior Learning Assessment and Recognition appear on your transcript but do not affect your GPA.

If you have concerns with how your final grade was calculated, you may request a review. Grade concerns must first be discussed with your instructor or associate dean. If the issue remains unresolved, you may escalate your request through the formal review and appeal process.

More information can be accessed by reviewing our Grade Scale, Calculations, and Evaluation Policy, Final Grade Reviews and Appeals Policy, Final Grade Reviews and Appeals Procedure, and Academic Calendar

Minors in classrooms

Our learning spaces are reserved for enrolled students and approved academic activities. For safety reasons and to maintain an effective learning environment, children aged 16 and under are not allowed in classrooms or instructional areas unless they are registered in a university-approved program.

Academic pathways and transfer credits

Pathways and credit transfer opportunities recognize your prior learning and help you progress through your program more efficiently. As an enrolled student, you may be eligible for credit transfer if you have completed courses or programs at another accredited institution.

Why participate in pathways and credit transfer?

Complete your program in less time by gaining recognition from previously completed coursework

Enjoy reduced tuition fees with a lighter courseload to complete

Reach your goals sooner, whether that’s starting a career or continuing studies

Leverage your experience to focus on new learning rather than repeating courses

How to apply for credit transfer

Step 1: Explore your options

• Schedule a meeting with the Associate Dean of your program to discuss your educational background, current program requirements, and potential credit transfer possibilities.

• Learn how you can academically benefit from credit transfer.

• Discuss the minimum grade requirement to transfer credits and the accepted time limits on completed coursework.

• Inquire about existing articulation agreements or pathways from your previous institution.

Step 3: Prepare required documentation

Step 2: Know what credits you can transfer

• Review the curriculum for your current program and check for course equivalency.

• Identify which courses you’ve previously completed that may align with your current program requirements.

• Official final transcripts for certificate, diploma, or degree programs sent directly from your previous institution(s).

• Detailed course outlines/syllabi for completed courses. This should include learning outcomes, course descriptions, and grades.

• Credential evaluation if international. This must be evaluated by World Education Services.

• Credential translation to English if in a foreign language.

Step 4: Submit your transfer application

Apply through the Transfer Credit, Pathways, and Articulation Office by sending an email to transfercredit@unfc.ca. You must submit the application before the add/drop period of the following academic term.

Note: Do not assume automatic credit transfer. You must apply and receive formal approval. Even if your courses seem similar, credits are not granted by default.

Step 5: Review and evaluation

Your application will be reviewed by the Transfer Credit, Pathways, and Articulation Office and relevant academic department. Evaluation factors include:

• Course equivalency

• Course level

• Grade achieved

• Previous institution accreditation

Step 6: Confirmation of your Transfer Credit Evaluation Report

Once your application is assessed, the Transfer Credit, Pathways, and Articulation Office will provide a Transfer Credit Evaluation Report outlining the approved credits. Approved credits will be added to your academic record.

Step 7: Appeal (if necessary)

If your request for transfer credit is denied, or you believe it was unfairly assessed, you may appeal the decision within five to 10 business days via email to transfercredit@unfc.ca. Information will be provided on how to proceed.

Contact information

Transfer Credit Office: transfercredit@unfc.ca

Transfer Credit, Pathways, and Articulation Office: pathways.articulation@unfc.ca Office of the Registrar: registrar@unfc.ca

Final evaluations

At the end of each academic term, you will be expected to complete final evaluations during our designated evaluation period. These assessments are intended to demonstrate your comprehension of course material and may be conducted in one of the following formats:

• In-person, online, or take-home exams

• In person or online final presentations

• Alternate evaluations

Our Evaluation Schedule is available for review on our website and outlines the date, location, and delivery method for your final evaluations. Please note that this schedule is subject to change, so be sure to refer to it regularly for the most up-to-date information.

Should a scheduling conflict arise, you must inform your instructor(s) so an alternative arrangement can be made. For more information regarding examination protocol and regulations, please refer to the Academic Calendar or our Examination Policy and Procedure

Graduation requirements

Graduation marks an important milestone in your academic journey and reflects the hard work and progress you’ve made throughout your studies. To be eligible for graduation, you must meet specific academic and administrative criteria. This includes:

• Being in Good Academic Standing

• Satisfying all graduation requirements in your program

• Paying all outstanding fees to UNF

Before applying to graduate, you should ensure that your legal name, address, and personal information are accurate on your student profile. Once you have confirmed your intent to graduate by submitting your graduation application, the Office of the Registrar will review your submission for eligibility.

If you wish to update your personal information or account balance, you can do so by visiting the SelfService Portal.

Additional details on eligibility, requirements, and applying for graduation can be found in the Promotion and Graduation Policy, Academic Calendar, and on our Graduation webpage.

Student experience

Get involved

Our Student Engagement team’s programming is designed to give you a well-rounded educational experience, including opportunities for personal development, cultural enrichment, and making long-term connections.

Events

Each term, you will have the opportunity to participate in a variety of on-campus and community events, such as:

• Multicultural days and Canadian experiences

• Holidays and celebrations

• Community engagement activities

• Student competitions

• Workshops and information sessions

Please note that for all trips, events, and activities, you must show your student ID card before participating. If you have paid for an activity and are unable to present your card on the day of the event, your spot in the activity may be cancelled without a refund.

Visit UNFConnect to view upcoming events and activities or contact studentengagement@unfc.ca to learn more.

Clubs

Enrich your university experience, forge lasting friendships, and make unforgettable memories by joining or creating a club! Being part of a club offers a much-needed balance to the rigors of academic life. It is a chance to unwind, engage in activities that you are passionate about, and foster a sense of belonging. Be sure to check out our current list of clubs, or learn how to start your own club, on UNFConnect

Program representatives

Our Program Representative program provides an amazing opportunity for you to build leadership, communication, and collaboration skills. As a Program Representative, you will act as a link between classmates and faculty through regular meetings with instructors and the Student Engagement team.

While in this role, you will share feedback from peers, help improve the learning experience at UNF, and ensure concerns are addressed in a timely and constructive manner. You may also be involved in conversations about broader program and policy improvements.

Interested in becoming a Program Representative? Contact studentengagement@unfc.ca to learn more.

Volunteer opportunities

Volunteering is a meaningful way for you to give back, build connections, and develop new skills that support your personal and professional growth. The UNF Opportunities Board on UNFConnect can help you discover rewarding volunteer opportunities where you can contribute to both the campus community and the wider Niagara region. Whether you are passionate about community service, looking to gain experience, or simply want to meet new people, there is something for everyone.

The Duke of Edinburgh’s International Award – Canada

We are proud to be an official Award Centre for The Duke of Edinburgh’s International Award – Canada. This award is a globally recognized program that empowers you to unlock new skills, build resilience, and serve your community.

To receive the Award, you will have to complete a series of challenges in four key sections. This will include completing volunteer hours through community service, improving yourself through the development of skills, making efforts to improve your health and fitness, and completing an adventurous journey with a group of peers.

To be eligible, you must be between the ages of 18 and 24 and enrolled as a student at UNF during the duration of the Award.

Additional details are available here. You can also direct any questions to the Student Success Office at studentengagement@unfc.ca

Co-Curricular Record

The Co-Curricular Record (CCR) is an official document that highlights your learning and achievements outside of the classroom. It complements your academic transcript by showcasing the skills, leadership capabilities, and experiences you have gained through campus involvement, volunteer opportunities, and student leadership roles.

Think of it as your involvement portfolio verified by UNF.

Why complete the CCR?

Showcase your skills and experiences to prospective employers, scholarship selection committees, and other leadership opportunity platforms

Quantify your ability to demonstrate leadership, teamwork, and community engagement while balancing your academics

Domains of learning

Your CCR is organized into learning domains that reflect the skills employers and graduate schools value most:

Track your personal and professional growth across key skill areas

Strengthen your resume and LinkedIn profile

Each domain offers students the ability to gain specific knowledge that prospective employers will see as valuable. These competencies focus on ethical decision-making, creativity, problem solving, adaptability, and much more.

How it works

Participate in eligible activities

Join clubs, student leadership activities, volunteering opportunities, workshops, or events as listed on UNFConnect.

Log your experience

Submit your participation by completing the Track and Checklist in UNFConnect.

Get verified

Activities are validated by peers, staff, and faculty.

Download your involvement portfolio

Use it to enhance any applications and share with peers and colleagues.

How to access your CCR

Stay informed

Make the most of your university experience by staying in the know on the latest news and updates.

myUNF emails

Check your myUNF student email regularly for important communications related to enrolment, as well as newsletters about campus happenings and relevant information.

Please note that if you intend to email any department, we ask that you use your student email account. Emails sent via a personal email address will not receive a response.

Stay connected on social media

Our social media channels are your go-to source for campus life content, news, and information on ways to get involved. Follow us on all major platforms and be the first to know about:

Upcoming events and student activities

New partnerships and opportunities

Important updates and official announcements

Student spotlights and community highlights

Events calendar

To view upcoming events and activities, check out the events calendar on UNFConnect. This calendar is updated regularly with various events from different departments across campus.

Student rights and responsibilities

We are committed to transforming lives through education by fostering a safe, inclusive, and respectful learning environment. Every member of our community shares the responsibility of upholding the rights, well-being, and social and moral development of all students, staff, and faculty.

As a UNF student, you are part of a diverse, collaborative, and international community built on innovation, cooperation, comprehensive support, and mutual respect. Our policies and procedures are designed to create a learning environment free from discrimination and harassment.

You can review the Student Rights and Responsibilities on the UNF website here.

Additional university policies and procedures can be found at unfc.ca/policies

Whether it’s expectations while on campus, the student code of conduct, or how to raise concerns if something doesn’t feel right, the Student Success Office can help you understand what these policies mean for you. Contact studentsuccess@unfc.ca to learn more.

UNFConnect

UNFConnect is your one-stop hub to stay connected with everything happening on campus. Key features include:

• Events and activities: Discover current and upcoming events, workshops, and campus experiences.

• Important updates: Receive essential information from student-facing units, such as International Student Advising, Student Engagement, Student Wellness, and Career Services.

• Co-Curricular Record: Track your participation and earn digital badges you can add to your LinkedIn profile to showcase your involvement.

• Clubs: Browse all student clubs, learn about their events, and find groups you’re interested in joining.

• Opportunities: Explore jobs openings, volunteer roles, and other ways to get involved.

UNFConnect makes it easy to stay informed, engaged, and connected throughout your studies. Visit unfc.campusgroups.com and log in using your UNF student email to get started.

Important contacts

Admissions

Email: admissions@unfc.ca

Services: Transcripts, study permits, leaves of absence, application status updates, personal information updates

Email: careerservices@unfc.ca

Services: Career advising appointments, career workshops and group sessions, career development resources and support

Email: cascade@myunfc.ca

Services: Access errors regarding the Learning Management System (Cascade)

Email: finance@unfc.ca

Services: Tuition and fee inquiries, receipts

Email: housing@unfc.ca

Services: Off-campus accommodation and housing, UNF Managed Residences

Email: isa@unfc.ca

Services: Immigration and transition support, study permit and extensions, co-op work permit, post-graduation work permit, designated learning institute change, permanent residence pathways, family sponsorship, visa guidance

Email: support@myunfc.ca

Services: All portal access and IT-related inquiries

Email: verification@unfc.ca

Services: Verifying admissions status directly with IRCC, support letters

UNF Library and Writing Centre

Email: library@unfc.ca

Services: Research and writing assistance, computer and printer access

Office of the Registrar

Email: registrar@unfc.ca

Services: Registration and class schedules, adding and dropping courses, transcripts and grades, program withdrawal, confirmation of enrolment letters

Student Accounts

Email: studentaccounts@unfc.ca

Services: Refunds, outstanding balances, scholarships and awards

Student Engagement

Email: studentengagement@unfc.ca

Services: Clubs, volunteerism, activities, events

IMPORTANT CONTACTS

New Student Orientation

Email: nso@unfc.ca

Services: New Student Orientation and transition queries

Provincial Attestation Letters

Email: pal.letters@unfc.ca

Services: Questions or concerns regarding PALs

Student Affairs

Email: studentaffairs@unfc.ca

Services: Grade appeal, admission appeal, academic integrity

Student Success

Email: studentsuccess@unfc.ca

Services: Accessibility and accommodations, authorized leave of absence, ID cards, general inquiries and support

CIBC - Email: studenthelp@cibc.com

Flywire – Direct email on website

Services: How-to-Pay Related Inquiries

Student tuition payment Transfer credits

Email: transfercredits@unfc.ca

Services: Articulation, credit transfers

Email: studentwellness@unfc.ca

Services: GuardMe Insurance, mental health support, health promotion

Email: workintegratedlearning@unfc.ca

Services: Work-integrated learning and experiential learning support, including internships