Short Stay Summit 25 Event Guide

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Connecting Communities, Inspiring People, Driving Success Event Guide Contents Welcome Letter 01 Wayfinder + Services Directory 02-05 Main Stage 06-07 Workshop Talks 08-09 CEO Round Tables 10 Event Notice Board 11 5 in 10 Knowledge Check-Ins 12 Sponsor Adverts 13-31 *Correct at time of print

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Maximize your bookings and earning potential with revenue management made easy •

Access to MarketMaker, an exclusive tool to proactively adjust your rates with market data to drive greater revenue

•

Gain a competitive edge with actionable data and insights

•

Receive AI powered recommendations targeted specifically for your business

Manage your business your way with flexible solutions built exclusively for you •

Seamless connectivity integrations to manage your operations efficiently

•

Stay in control of your listings through customizable policies

•

Host with peace of mind: fraud detection, liability insurance, and support every step of the way

Open your door to Vrbo guests today!

Thank you to all of our Sponsors Title Sponsor

Platinum Sponsor

The Short Stay Summit is an accredited sustainable event

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Silver Sponsors

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Organised by

Headline Press Partner

Headline Charity Partner

The Summit brings together the leading stakeholders from across short-term letting and the wider tourism sector

Welcome to the 2025 Short Stay Summit!

On behalf of the STAA - the Short Term Accommodation Association, it is my pleasure to welcome you to our 2025 Short Stay Summit. The Summit brings together the leading stakeholders from across short-term letting and the wider tourism sector with a focus on “Connecting Communities, Inspiring People, Driving Success.” This is a unique gathering, it’s a not for profit event, with every penny made going to help the STAA work for our industry.

Today’s agenda is designed to inspire collaboration and growth, filled with insightful speakers, engaging breakout sessions, and exciting networking opportunities. Our goal is to equip you with the tools, knowledge, and connections you need to make the most of the opportunities ahead and drive your success.

At the STAA we focus on developing STR tourism through sustainable growth, diversity, and the circular economy, these themes are at the heart of our industry’s evolution. Every session, every conversation today is about ensuring that as we grow, we do so in a way that benefits our businesses but also our communities, supports diversity, and builds a more sustainable future. Together, we can connect to new ideas, inspire one another to reach new heights, and drive success that benefits everyone.

The short-term letting industry is dynamic and rapidly evolving, and it’s vital to stay ahead of the curve. This summit is designed to keep you informed, empowered, and ready for the opportunities that are just around the corner. Whether you’re attending workshops, roundtables, or one-on-one networking sessions, you’ll gain the knowledge and insights needed to seize new opportunities, navigate challenges, and grow with confidence.

We’re thrilled to welcome participants from across Europe, the US, South Africa and beyond, to share, learn, and inspire each other. The innovative spirit within our industry is truly remarkable, and today is all about harnessing that energy to create lasting success.

Enjoy the summit, thank you for being a part of it and I look forward to meeting you during the day ahead!

Yours, Andy Fenner, STAA CEO

01

Wayfinder Ground Floor

71a Cloak room

73 74

The Bar

67 68 69 70 66 65 64 63

53 52 51

56b 57a 57b 58 56a 55a 55b 54

50

60 59

Tea and Coffee

Main Stage

71

49 Main Stage Entrance

Entrance

44

46

Registration

1

41b

43

45

48

41 40

42

39

37

38

36

34 33 32

29 28

26

27

25

24

20

35 23 22

21

30

Lifts for: Workshop Talks, CEO Round Table, Seating & Networking

19

4 5

6 7 Hydration Station

8

9 10 11

13 14

15

16 17 17b 18

Tea and Coffee

2 3

Seating & Networking

Stand Occupancy

Stand Occupancy

1

Homes & Villas by Marriott Bonvoy

40

Hostaway

2

Dharma Group

41

Awaze

3

hometogo

41b

Stasher

4

Hospiria

42

Lodgify

5

Keynest

43

Smartpricing

6

Charge Automation

44

Beyond

7

NextPax

45

Tara Home Consulting

8

Trip.com

46

VRBO 5 in 10

9

RemoteLock

47

UK STAA

10

Key Data 5 in 10

48

Time Away - Charity

11

Hostfully

49

Wheelhouse

13

TouchStay

50

Chekin

14

RentalReady

51

Rentals United

15

Guesty 5 in 10

52

Delegate.co

16

Roomonitor

53

ResNexus

17

Radical Storage

54

Operto

17b

Eviivo

55a

Resicentral

18

Enso Connect

55b

Tokeet

19

Minut

56a

Yale

20

Guesty

56b

Linkbase

21

Airbnb

57a

TrustedStays

22

Strly

57b

QIAS

23

GuestWay

58

Hospitable

24

PriceLabs

59

Simply Owners

25

Autorank (by Otamiser)

60

Alertify

26

Holidu

63

Turno

27

Full Price

64

Jurny

28

Key Data

65

VisitEngland 5 in 10

29

Sykes

66

VisitEngland

30

Booking.com

67

Hostify

32

Pikl

68

Zeal

33

Airlinen

69

Short Term Rentalz

34

Vrbo Expedia Group

70

Forces Employment Charity

35

Yuvod

71

Abode Press Lounge

36

365 Villas

71b

Abode 5 in 10

37

Avantio

73

Extenteam

38

Breezeway

74

Truvi

39

Hosthub

03

Wayfinder Mezzanine Floor

CEO Round Table

AV Lifts to Event Hall

Networking

Stairs

Workshop Talks

Seating & Networking

Meeting Rooms

Stairs to Event Hall H&S

Guesty

Lodgify

Booking.com

Vrbo Airbnb

Services Directory Accreditation QIAS VisitEngland

Guest Communication, Messaging and/or Experience

Yuvod

Breezeway Enso Connect Extenteam GuestWay

AI & Automations and/or AI messaging

Property Managers Growth Consulting Tara Home Consulting

Property Security & Monitoring

Guest Screening - Guest Verification

Alertify Chekin Roomonitor Yale Locks

Enso Connect GuestWay

Strly Truvi

Property Technology

Association

Guest Upsell/Marketing

Advanced Hospitality - TV Systems

UK STAA

Enso Connect

Automation Software

Hospiria+ Service

Hospitable RemoteLock

Trusted Stays

Business Services

Awaze Sykes

Key Data QIAS Tara Home Consulting VisitEngland Zeal

Bookkeeping Services Delegate.co

Booking Platform

Holiday Rental Agencies

Industry Publication STRZ Magaine

Insurance & Guest Protection Services Pikl Strly Truvi

HomeToGo TrustedStays (Corporate & Government Bookings)

Key Handling

Channel Manager

Linen & Towel Hire

365 Villas Avantio Eviivo Guesty Hostaway HostHub Hostify NextPax RentalReady Rentals United Tokeen

Charity Forces Employment Charity - Royal British Legion Time Away Turno

Data Key Data Wheelhouse

Keynest

Airlinen

Locks and Access Linkbased Technologies RemoteLock Yale Locks

Luggage Solution Radical Storage Stasher

Online Checkin ChargeAutomation

Operations Platforms Breezeway Dharma Group GuestWay

OTA

Breezeway ChargeAutomation Enso Connect Hostfully Linkbased Technologies Touch Stay

Airbnb Booking.com Expedia VRBO Holidu Homes & Villas by Marriott Bonvoy HomeToGo Simply Owners Trip.com

Direct Booking Strategy

OTA Listing Optimization

Digital Guidebook

ResNexus Tara Home Consulting

Autorank (by Otamiser)

Resicentral

Property Management Services Awaze Airlinen Jurny Minut ResNexus Wheelhouse

Property Management Systems and/or Software 365 Villas Autorank (by Otamiser) Avantio Beyond Pricing Eviivo Full Price Guesty Holidu Hospitable Hostaway Hostfully HostHub Hostify Lodgify Operto PriceLabs RentalReady Rentals United SmartPricing Sykes Tokeen Trusted Stays

Public Relations Abode Worldwide

Revenue Management Coaching and Dynamic Pricing Full Price

Staffing Solutions Delegate.co Extenteam Forces Employment Charity - Royal British Legion Turno

Sustainability QIAS

Travel Technology NextPax

Website Builder Lodgify

05

Main Stage Agenda (Ground Floor) TIME

SESSION TITLE AND TOPIC OUTLINE

SPEAKERS

09:00 - 10:00

Arrival and Networking

10:00 - 10:15

STAA & Tourism industry update and welcome

10:15 - 10:50

Host: Richard Hartis, Assistant Coach Opening kick-off: building winning teams and Goalkeeping Coach for Besiktas JK Richard Hartis is a renowned goalkeeping coach and coach educator with in the Turkish Premier League decades of experience, who has played a key role in building winning sides with the English FA National Teams and Manchester United. At United, he contributed to multiple successful eras, mentoring world-class goalkeepers, working under iconic managers. Richard is currently employed as Assistant Head Coach, Head of Goalkeeping and “the second set of eyes“, for Ole Gunnar Solskjaer who is Head Coach at Turkish Giants Besiktas in Istanbul.

We invite you to come join him as he shares some insights into developing consistently high performing winning teams. He’ll share his experiences on authentic leadership, core cultural values and developing high performing people.

He now turns his attention and insight on to the short stay sector. A session worth ‘saving’ in your schedule.

10:50 - 11:10

Data-driven insights: key industry trends update

Host: Sally Henry, Vice President of Business Development, EMEA, Key Data Dashboard

11:10 - 12:00

Small world: big market. Focus on China The increasing number of Chinese travellers choosing short-stay accommodations over traditional hotels presents a wealth of opportunities for the UK’s short-stay market. This preference for home-stays and boutique rentals aligns with their growing demand for personalised, immersive experiences that allow them to connect more deeply with local culture. With social media influence driving much of Chinese travel planning, providing photogenic, unique properties and curated, shareable experiences are key to showcasing what the UK has to offer. Join our expert panel as they explore how to calibrate communications, culture and marketing to this largely un-tapped market.

Host: Roman Townsend, Managing Director, Belvera Partners Speakers: Helena Beard, Founder and Managing Director, Guanxi Andy Washington, General Manager, Europe, Trip.com Group Bo Xian Ye, VP, Alternative Accommodation, Trip.com Group Gary Bowerman, Director of Check-in and Travel Analyst, Asia, Phocuswright, Ada Xu, Director of International Affairs, Regional Director EMEA, Fliggy (Alibaba Group)

12:00 - 12:40

Evolving STR landscape: How institutional real estate and short term rental companies are partnering for success Globally, consumer demand for short term and flexible living options is at an all time high. As the residential real estate landscape evolves, the role of OTAs and short-term accommodation managers is transforming. This session will explore the challenges and opportunities posed by new regulations and the increasing trend of partnering between institutional real estate, OTA’s, STR technology companies and property managers. With a focus on how shortterm accommodation managers can adapt and thrive across different markets, we’ll dive into strategies for managing large-scale properties, aligning with government policies, and delivering value to landlords and renters alike to future-proof sector growth across the globe.

Host: Jennifer Cole, Corporate Communications Lead, Victoria and Albert Museum, and global travel PR consultant Speakers: Merilee Karr, Founder and CEO, UnderTheDoormat Group James Tan, Territory Manager, Northern Europe, Airbnb Brendan Geraghty, CEO, ARL (Association for Rental Living)

12:40 - 13:15

Tapping into military talent: How reservists, veterans and the blue light community can drive your business forward Looking to supercharge your business with unparalleled expertise and dedication? Join the Forces Employment Charity (FEC) and a panel of bluelight and military specialists for insight into how veterans, reservists, and ex-service personnel can elevate your organisation’s success—as part of the team or a specialist market. With years of specialised experience in leadership, problemsolving, and teamwork, these individuals are some of the most highly trained professionals available.

From building resilience in fast-paced startups to enhancing customer service in travel operations, reservists and veterans bring a wealth of expertise that can transform your business. Don’t miss this chance to discover new ways of boosting productivity, innovation, and growth—by harnessing the unmatched skills of those who have served.

Host: Alistair Halliday, Chief Executive, Forces Employment Charity – the Short Stay Summit Charity Partner Speakers: Jonathan McNulty, Founder & CEO of Blue Light Escapes Rob Dickson, Director of Industry and Events, VisitScotland, formerly of The Royal Scots (The Royal Regiment) Bayo Alaba MP, MP for Southend East and Rochford, Member of the Culture, Media and Sport Select Committee and ex Parachute Regiment Soldier

Host: Andy Fenner, CEO, STAA Speaker: Chris Webb, Chair, APPG for Hospitality and Tourism

TIME

SESSION TITLE AND TOPIC OUTLINE

SPEAKERS

13:15 - 14:00

Lunch

14:00 - 14:30

Future-proofing EMEA: Navigating market shifts with data-driven decisions As a sector we face evolving market dynamics in EMEA – so staying ahead requires a forward-looking approach. This session explores how data-driven insights and market-specific trends can shape smarter decisions, while innovative technology plays a key role in driving efficiency and growth. Guesty and Beyond Pricing will share strategies for future-proofing businesses, ensuring resilience and long-term success in a rapidly changing landscape.

Speakers: Robin Clifford, Director of Sales, EMEA, Guesty Ignacio Zabaleta, Director of Customer Success, EMEA, Beyond Pricing

14:30 - 15:00

Fireside Chat - VisitBritain / VisitEngland - Rolling out the welcome mat: Insights on trends, travel and tourism One to one interview exploring how VisitBritain promotes us internationally and what this means for the sector; what their response is to reports of over-tourism; why promoting England doesn’t just mean talking about London; and how they think tourism and short stay can better align as sectors.

Speakers: Patricia Yates, Chief Executive, VisitBritain / VisitEngland Graham Donoghue, Group Chief Executive Officer, Forge Holiday Group and CEO, Sykes Cottages

15:00 - 15:40

The role of female leadership in the short-stay sector - and the importance of developing allyship and building collective intelligence Abu Bakarr Bundu Kamara, Senior Director of Global Inclusion and Diversity, Expedia Group talks to key female leaders in the sector about their experiences of navigating the sector as women; the importance of allyship to progress and in recognising the challenges other demographics face; why female leadership is important both in broad societal terms and specifically in response to the demographic drivers of short stay bookings; what the panel as leaders in the industry are doing to promote diversity and inclusion and how they are in turn allies to other under represented or excluded populations.

Host: Abu Bakarr Bundu Kamara, Senior Director of Global Inclusion and Diversity, Expedia Group Speakers: Louise Birritteri, CEO and Founder, Pikl Vered Raviv-Schwarz, President and COO, Guesty Anna Wu, Director of Community, Airbnb Lucy Auckland, Product Director, Awaze

15:40 - 15:45

Break

15:45 - 16:25

Focus on capital investment: How investors spot future winners in the short stay sector... and how to become one This session explores the strategies that drive successful funding and deliver maximised returns in the dynamic world of capital investment in the short-stay accommodation sector. The panel will discuss how emerging trends, such as sustainability and technological innovation, shape valuations and influence investment decisions and share their approach to identifying high-potential opportunities, managing risks, and backing the future winners in this everevolving market.

Host: Simon Lehmann, CEO / Co-Founder, AJL Atelier Speakers: Graham Donoghue, Group Chief Executive Officer, Forge Holiday Group and CEO, Sykes Cottages Steve Schwab, CEO, Casago Vered Raviv-Schwarz, President & COO, Guesty Daniel Williamson, Managing Director, CVC Capital Saber Kordestanchi, CSO & Co-Founder, Hostaway

16:25 - 17:05

Airbnb, Vrbo and Booking.com reflect on connecting communities, inspiring people and driving success

Host: Dale Smith, Founder & CEO, Host & Stay Speakers: Eric Van Den Dobbelsteen, Director Operations, Homes & Segments, Booking.com Tim Rosolio, VP of Partner Success Vacation Rentals, Expedia Group Manu Marill, Regional Director, EMEA and APAC, Airbnb

17:05 - 17:10

STAA Closing Remarks

Host: Andy Fenner, CEO, STAA

17:10 - 18:00

Networking and Drinks

*Correct at time of print.

07

Workshop Talks Agenda (Mezzanine Floor) TIME

SESSION TITLE AND TOPIC OUTLINE

09:00 - 10:00

Arrival and Networking

09:10 - 09:40

Neuroinclusion: Unleashing the power of diverse minds in your business Leaders set the tone for culture, and when they truly ‘walk the talk’ on neuroinclusion, teams become stronger, more creative, and more cohesive.

In this concise yet impactful panel, experts will explore how to empower managers, equip HR professionals, and influence leadership to embed neuroinclusion in broader EDI efforts—across both your workforce and guest experiences.

Far from a dry lecture, this session focuses on real-world applications and practical solutions for helping neurodivergent talent flourish at work and ensuring neurodiverse guests feel supported and included. You’ll walk away knowing exactly which resources to tap, who to contact, and the immediate steps you can take to make neuroinclusion a transformative force in your tourism business.

Host: Mark Brown, Researcher, Leiden University Speakers: Janet Uttley, Head of Industry Development, VisitEngland Ryan Cooke, Partner, Oxford Practice, Mackie Myers Jayne McClure, CEO, Travel Chapter

10:00 - 10:15

STAA & Tourism industry update and welcome (Main Stage)

Host: Andy Fenner, CEO, STAA

10:15 - 10:50

Stylishly Safe!

In the ever-evolving world of short-term rentals, balancing guest safety with beautiful, functional design is more critical than ever. This engaging session will delve into the intersection of safety and design, highlighting innovative solutions and best practices that enhance guest experiences without compromising aesthetics.

International Short-Term Rental Safety Expert Justin Ford of Breezeway will provide insights into recent safety challenges and industry trends, offering practical guidance for ensuring properties meet the highest safety standards.

Terri-Leigh Huleis, founder of Found Home Co., will spotlight the growing impact of design in the short-term rental market. Through real-world examples, she will showcase how thoughtful, stylish design can elevate a property’s appeal while integrating guest safety features in a way that enhances—rather than detracts —from the guest experience.

Speakers: Justin Ford, Director of Short-Term Rental Safety & Certification Programs, Breezeway Terri-Leigh Huleis, Founder, Found Home

10:50 - 11:20

Balancing growth and accountability: Navigating regulation and advocacy in the UK & Europe short stay sector This session looks at what new regulations are shaping the industry, what they mean for us all and how we can work within them. The panel will also explore how we as a sector can advocate for the short stay community: who speaks up for us?

Host: Viktorija Molnar, Secretary General, European Holiday Home Association Speakers: Charlie Reith, UK & Ireland Gov’t Affairs, Expedia Group Carl Thomson, Public Policy Manager, Airbnb Ben Spier, Head of Regulation and Policy for Sykes Holiday Cottages and its 18 brands, Forest Holidays and UK Caravans 4 Hire Fiona MacConnacher, Public Affairs Manager, Booking.com

11:20 - 12:00

Would you like fries with that? Upselling stays, services and shopping…

This session will explore strategies to boost revenue by upselling premium stays, services, and experiences, while fostering partnerships with local businesses to drive secondary spend. Attendees will learn how to create tailored packages, integrate community connections, and optimise margin management to enhance guest satisfaction and profitability in the vacation rental market.

Host: Madison Rifkin, CEO, Mount Speakers: Laura Muse, Founder, Muse Escapes Mike O’Connell, Founder, Happy Guest Siddhi Mittal, Co-Founder, YHangry

*Correct at time of print.

SPEAKERS

TIME

SESSION TITLE AND TOPIC OUTLINE

SPEAKERS

12:00 - 12:40

The future of technology hosted by Richard Vaughton of Yes Consulting The panel looks at what the future of technology means for PMS, owners and tech companies in the short stay sector. They’ll consider: - how to get the best out of advanced tools such as smart home systems and IoT devices to enhance guest experiences while reducing operational costs; - what the integration of artificial intelligence, machine learning, and blockchain technology means and how it will create new avenues for innovation; - whether dynamic pricing actually works, attitudes and assumptions around what algorithms can deliver, and how revenue management can grow as operations do.

Our panel of industry commentators will consider how future technologies will reshape industry standards, foster more efficient operations and increased profitability, and the impact it might have on both guests and the sector’s workforce.

Host: Richard Vaughton, Yes Consulting Speakers: Oliver Stern, Head of Sales, Wheelhouse Axel Persson, Director of Solutions Engineering, Operto Christopher Dillon, Head of Business Development UK, Avantio Alberto Fernández, Regional Marketing Director, Lodgify

12:40 - 13:15

Revitalising coastal communities: Harnessing the power of short-term rentals Coastal tourism can be a lifeline for seaside towns—creating jobs, attracting investment, and breathing new life into local economies. Yet short-term rentals often face backlash despite their potential to drive positive change.

In this panel, discover how SMEs can collaborate with MPs, VisitBritain, and community stakeholders to position STRs as the future of seaside tourism.

Learn strategies to balance community interests, share ideas and champion initiatives that help businesses in coastal communities thrive and flourish.

Host: Richard Toomer, Executive Director, Tourism Alliance Speakers: Justine Ireland, Managing Director, Just for You Holiday Homes Steve Taggert, Founder and Managing Director, My Getaways Nadia Macer-Wright, Founder, Cornish Gems Janet Uttley, Head of Industry Development, VisitEngland

13:15 - 14:00

Lunch

14:00 - 14:30

To the Main Stage

14:30 - 15:10

Reign of the robots – is AI going to replace human connection?

With the rise of AI agents, are we at risk of losing the essence of hospitality - being truly hospitable? Join our panel of industry experts for an in-depth discussion on leveraging AI without sacrificing the heart of hospitality.

Host: Mark Simpson, Founder, Boostly & Outsauced Speakers: Toivo Halvorsen, CEO, Dharma Bart-Jan Leyts, CEO, Autorank (by Otamiser) Shiven Vinod Khera, Co-Founder, Linkbase Technologies Inc

15:10 - 15:50

Living your brand: how creating and sustaining your brand and identity can help you grow your business with authenticity A brand is far more than a logo—it’s the essence of your organisation’s identity and values. This session explores how to craft marketing and storytelling that align authentically with your brand and fosters deeper connections between your team and your customers. The expert panel will help you understand how adapting your brand or identity to different locations and cultural contexts can unlock new opportunities, and how a well-developed brand can provide a solid foundation for expanding into new markets with confidence and authenticity.

Host: Jessica Gillingham, Founder and CEO, Abode Worldwide Speakers: Steffan Maagefelt, International Business Development Senior Manager, Homes & Villas by Marriott Bonvoy Humphrey Bowles, CEO and Founder, Truvi Rose Tipka, Founder and CEO, Your Family’s Place

15:50 - 16:30

Owner acquisition and retention - Are owners the forgotten community we need to look after?

As the lifeblood of the industry, what should we be doing to look after the owner community: what do they need from the sector and who should deliver this?

This expert panel considers the recruitment and retention of owners – the vital role they play in the sector, and the drivers that keep them there.

Host: James Varley, Founder and CEO, Holiday Cottage Handbook Speakers: Jamie Miles, Founder and Managing Director, Anglesey Holiday Lettings Lisa Roads, Founder, The Holiday Property Coach Charlotte Owen, Group CFO, Forge Holiday Group

16:30 - 17:05

One session. Zero spend. A year’s worth of content…

Join Mark Simpson from Boostly as he shares 10 AI-powered marketing strategies with ready-to-use prompts to boost your direct bookings.

He’ll explore how to optimise channels, craft social media posts, engage influencers, analyse competitors, and track metrics to drive results and boost bookings for your business in 2025. End the day strong with actionable tips you can use to save time, reduce costs and build content.

Host: Mark Simpson, Founder, Boostly & Outsauced

17:05 - 17:10

STAA Closing (Main Stage)

17:10 - 18:00

Networking and Drinks 09

CEO Round Tables Private Invite Sessions (Located on the Mezzanine Level) TIME

SESSION TITLE

09:00 - 10:00

Breakfast with Booking.com

10:30 - 11:30

Mergers and Acquisitions

12:00 - 13:45

Vrbo Working Lunch

14:30 - 15:30

Zeal – Tax changes for short-terms lets Covering the biggest tax change in the industry for over 40 years.

15:30 – 16:30

Lodgify Private SEO Consulting

*Correct at time of print.

SPEAKERS

Host: Simon Lehmann, CEO, AJL Atelierr

Host: Matt Jeffery, Tax Director, Zeal

EVENT NOTICE BOARD Hydration Station Refill your bottle with London’s finest Drinking Water (behind Stands 5 & 6)

Hole-in-1 Golf Competition @ Beyond – Stand 44 Win a beer and get entered in the Raffle!

Coffee Bar 08:30 – 17:15 Coffee, Tea, Pastries and Fruit

STAA Celebration Drink Reception – The Bar 17:10 - 18:00

The Bar Smoothies, Soft Drinks, Water 10:00 - 12:00 Beer, Wine, Gins, Bubbles 12:00 - 18:00 * please drink responsibly this is a business event

Vegetarian – Vegan – Gluten Free – Dairy Free Vegetarian, Vegan, Gluten Free, Diary Free, Halal Served using authentic Lebanese Khobez Flatbread, baked fresh daily. Served with Fattoush or Tabbouleh salad.

Either Wraps or Salad Fresh Chargrilled Chicken Shish – £11 Tawouk marinade, with Lettuce, Tomatoes and pickled Lebanese cucumbers. Garnished with your choice of Garlic (v), Chilli (ve) or both!

Chargrilled Halloumi Cheese - £11 Fresh fattoush salad, garnished with your choice of Homemade Garlic (v), Chilli (ve) and Tahini (ve) Sauces Deep Fried Authentic Falafel - £10 Wrapped with flat leaf parsley, lettuce, tomatoes and pickled turnips. Garnished with your choice of Homemade Garlic (v), Chilli (ve) and Tahini (ve) Sauces.

(Add Hummus: £1.50 | Add Halloumi: £2 | Add Falafel: £1 per ball)

THE MENU from £12 Portuguese Sandwiches & Riceboxes.

Choose either as a base: Garlic & Bay Leaf Rice (GF) OR Fresh Toasted Portuguese bread roll. Both served with confit garlic aioli, Portuguese yellow mustard, giardiniera style pickles and wild rocket.

Filled with your choice of: Frango na Brasa £10 Grilled Chicken Thigh marinated in a herby red pepper and garlic paste with a zing of lemon Bifana da Santa £11 Thinly sliced pork collar grilled and simmered in a white wine, garlic, bay and red pepper sauce Beringela Grelhada £10 (Vegan) Grilled thick cut Aubergines steaks marinated in a herby red pepper and garlic paste with a zing of lemon

Outside food stalls 11:00 - 15:00

Santa Bifana

11

NEW FOR 2025!

5 in 10 Knowledge Check-Ins

Stands 10, 15, 46, 65, 71b

On the hour every hour. You can go along to any of the below knowledge check-in desks on the show floor and pick up 5 top tips to improve your business in 10 mins.

Here is a list of the Knowledge Check-In desks running throughout the day, look for these signs.

TV Visitor Welcome Get your FREE STR Industry Report

Make data driven decisions with real market data, and customised dashboards

Enhance your listing.

Key Data – The Power of Data (Stand 10) 11:00 / 12:00 / 13:00 / 14:00 / 15:00 / 16:00 Guesty – Inside the Industry Report (Stand 15) 11:00 / 12:00 / 13:00 / 14:00 / 15:00 / 16:00 Vrbo – Enhance Your Listing (Stand 46) 11:00 / 12:00 / 13:00 / 14:00 / 15:00 / 16:00 VisitEngland – Visitor Welcome, including inclusivity & sustainability (Stand 65) 11:00 / 12:00 / 13:00 / 14:00 / 15:00 / 16:00

PR & Social Media

For other topics, advice and destinations please visit

Building trust in leading global STR tech brands

Abode Worldwide – PR & Social Media (Stand 71b) 11:00 – Press and local media – Stewart Paterson, Abode Worldwide 12:00 – Content - Aaron Finn, Abode Worldwide 14:00 - Instagram - Paul Anderson, The Social Media Hotelier 15:00 – LinkedIn - Maddie Parkin, Abode Worldwide 16:00 – Press and local media – Stewart Paterson, Abode Worldwide

Shaping the future of short term rental technology with strategic public relations Visit us at the Press Lounge

abodeworldwide.com

Discover The Ultimate AI-Driven Airbnb SEO Tool Explore AutoRank

www.autorank.com

Europe’s leading managed vacation rentals group

Automate your operations and elevate the guest experience

Task Automation

Messaging

Automate everyday tasks with powerful workflows

Engage and support your guests with personalized messaging

Work Coordination

Guide

Coordinate work across your teams and vendors

Delight guests with digital welcome books

Mobile Apps and Checklists

Safety

Monitor and stay on top of the work being completed

Ensure peace of mind for guests and owners with safety inspections

Inventory and Supplies Optimize and track your supplies with smart alerts

Reporting and Insights Understand and share work being completed

www.breezeway.io

Time Spent on Guest Messages

50%

5:18 PM

AI Assistant Could you please provide me with your 6 digit reservation number?

AI-Powered Operations Platform We Make Your Guests Happier

Hi, the TV is not working

Call Volume

5:18 PM

654321 5:20 PM

40%

AI Assistant

AI Sales Conversion Rate

I have created a ticket for you with the following information: Repair TV for Phil Simms Room Unit 201 Order ID 240916YXA-G9 5:21 PM

> 10% Trusted by

Dharma’s Operation Platform Key Features Ticketing System:

Supports 20+ PMS Integrations

Issues Management

Work Orders

Housekeeping Module

AI Assistant

Central Inbox

Official Charity Partner

Looking for new recruits for your short-term rental business?

We engage with employers across the country within nationally significant sectors to establish or maintain military pathways.

We also deliver events across the country connecting employers with veterans. All aimed at supporting the recruitment of military talent from the Armed Forces community.

forcesemployment.org.uk

Registered charity 1061212 & SC039262

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The STAA is the UK wide trade body for the short-term rental industry. We are working for your business at the highest levels of government to ensure your business is heard.

We are helping to shape fair, communityfriendly legislation that opens new markets and supports growth.

The STAA are the proud organisers of today’s event

Advocacy: We champion your interests with policymakers and regulators.

Industry Advice: Stay informed on the latest regulations, trends, and best practices.

Leading Industry Events: Our flagship Short Stay Summit brings the community together to learn, network, and innovate.

Leading the STR Sector: We drive initiatives that expand opportunities and promote responsible short-term rentals.

Join STAA to stay connected, informed, and help shape the future of the UK’s short-term rental industry.

HOST MEMBER

BUSINESS MEMBER

AFFILIATE MEMBER

Individuals or businesses hosting and/or managing up to 50 properties.

Companies facilitating bookings or managing short-term rentals from 51 properties upwards.

Companies selling to or providing services for the short-term rental sector.

www.ukstaa.org

|

enquiries@ukstaa.org

24/7 “On Holiday” support

Award winning brand

Safe & secure payments

Our friendly UK team are here to

We have won the British Travel

Flexible payment options

help, in case of any emergency.

Awards for 11 years running.

for peace of mind.

Visit us on Stand 29 or visit our website www.sykescottages.co.uk

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HOME CONSULTING YOUR VISION OUR EXPERTISE

SCALING | OPERATIONS EXPANSION | EVALUATION MARKETING | DIRECT BOOKING BRANDING +41 78 26 41 207 +44 73 95 01 39 55

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Gifted respite breaks for families caring for sick and disabled children “Families like ours are desperately in need of a break as we provide care continually for our children. We often don't realise how burnt out we really are”

www.timeaway.org.uk

IN PARTNERSHIP WITH STAA & ARL

Bringing corporate guests to quality property providers

Working with over 100+ partners including:

trustedstays.co.uk

tspartners@trustedstays.co.uk

Helping your business thrive Come and talk to us on stand 66

Join a VisitEngland quality assessment scheme today: visitenglandassessmentservices.com/join

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22nd

April Europe’s go-to, not for profit, short stay rental event is back next April!

Email events@ukstaa.org to register your interest Speakers Workshops Exhibitors Collaborators Inspiration Trend Setters Experts Tech Sponsors Scan the QR Code and join the STAA today

enquiries@ukstaa.org www.ukstaa.org